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3.794 3.216 0 1.485-1.32 3.464-4.371 3.464-2.062.165-3.959-.825-4.866-2.474zm15.01-2.557-1.814 1.979v2.804h-2.309V-.001h2.309v10.309l4.866-5.361h2.804l-4.206 4.619 4.289 6.186h-2.557l-3.381-4.784zM29.608 4.784c-2.722 0-5.031 1.814-5.031 4.701v6.351h2.309V9.815a2.515 2.515 0 0 1 2.227-2.804h.495c1.732 0 2.557 1.072 2.557 2.804v6.021h2.474V9.485c0-2.969-2.309-4.701-5.031-4.701z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 eHkYmh Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="MobileNavbarstyle__MenuWrapper-sc-lh7jwa-5 gfYwcv"><a href="/se/register/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP MobileNavbarstyle__PrimaryLink-sc-lh7jwa-2 hECWgd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Kostnadsfri provperiod</span></a><button aria-label="Växla mobil meny" class="MobileNavbarstyle__MenuButton-sc-lh7jwa-8 eRNnFL"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__MenuIconHamburger-sc-lh7jwa-6 ghVMHi"><path d="M16 12v1.143H0V12zm0-4.571v1.143H0V7.429zm0-4.572V4H0V2.857z"></path></svg></button></div></div></div></div><div class="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14 bWBnJy"></div></nav></div></header><main class="sc-9ee913fe-0 iZHtvo" id="main-content" lang="sv-SE"><div class="sc-9ee913fe-1 kKNkUg"><section class="Basestyle__BaseRoot-sc-3zktjg-1 emhuKR"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eYalpn Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Mästare på kundtjänst</h2><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 erblZw">Vad är Zendesk?</h1><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Vi hjälper företag med verktygen som gör det möjligt för deras kundtjänstmedarbetare och säljteam att utföra jobbet på rätt sätt.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="#levelup" data-interaction-type="button-primary" rel="noopener noreferrer" data-location="hero" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Ta din kundtjänst till nästa nivå</a></div></div><div class="StyledCol-sc-inuw62-0 jlCjvV Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27540%27%20height=%27360%27/%3e"/></span><img alt="" fetchpriority="high" src="https://web-assets.zendesk.com/apac/images/what-is-zendesk-hero.jpg" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></section></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Företag som använder Zendesk</h2></div></div><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0 xUHoC"><div class="LogotypeRowstyle__LogotypeRowBasic-sc-p9wc1w-3 fNogSY"><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.png" alt="Logotyp: Cotton On" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg" alt="Logotyp: Xero" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/logos/svg/3d5154/logo-uber.svg" alt="Logotyp: Uber" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg" alt="Logotyp: Rea Group" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-showpo.svg" alt="Logotyp: Showpo" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Vad gör Zendesk?</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Över 100 000 företag anförtror åt Zendesk att göra kundupplevelsen bättre. Vi tillhandahåller en fullständig kundtjänstlösning som är lättanvänd och kan skalas upp med företaget. Kundtjänst handlar om mer än bara kunden. Det handlar även om ditt företag och dina team. Vi gör det inte bara lätt för kunderna utan förbereder teamen för framgång och synkar affärerna. Det är allt du behöver i en kraftfull plan.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="VideoEmbedstyle__VideoEmbedRoot-sc-3pobmb-0 cgEXZg"></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Zendesk: Mästare på kundtjänst</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Kraftfulla, innovativa kundupplevelser bör finnas inom räckhåll för alla företag, oavsett storlek, bransch eller ambition. Zendesk hjälper över 100 000 kunder i en mängd olika branscher på över 30 språk.</p></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hJVEeq"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eYalpn Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Vad används Zendesk för?</h2></div><div class="StyledCol-sc-inuw62-0 jlCjvV Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 kMJDon bullet-icon"><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kuPBTz"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor"><path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0zM6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85-6.9 6.9z"></path></svg></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz">Zendesk tillhandahåller en fullständig kundtjänstlösning som är lätt att använda och kan skalas upp med företaget. Ta reda på mer om <a href="/se/service/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Zendesk för service</span></a>.</div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kuPBTz"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor"><path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0zM6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85-6.9 6.9z"></path></svg></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz">Zendesk CRM för försäljning förbättrar produktivitet, processer och pipelinesynlighet för säljteam. Ta reda på mer om <a href="/se/sell/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Zendesk för försäljning</span></a>.</div></li></ul></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">De mest framgångsrika företagen förstår vikten av utmärkta kundupplevelser. På Zendesk tror vi att utmärkta kundrelationer har sin grund i smidiga kundupplevelser. Så vi har byggt ett programvaruföretag som utvecklar lösningar som ger bättre kundrelationer.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Framgångsrika företag förstår även behovet av teknik/programvara som hjälper dem att anpassa sig till världen i dag. Zendesk skapades för att demokratisera kundtjänstprogramvara och göra det enkelt att testa, köpa och använda den. Den är utvecklad på en öppen och flexibel plattform som snabbt kan ställas in och är helt anpassningsbar. Med Zendesk kan företag av alla storlekar i olika branscher göra det enkelt för kunder att göra affärer med dem. Våra lösningar gör teamen redo för framgång och synkar verksamheten. Resultatet: Bättre, mer konversationsbaserade upplevelser för alla.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hKBlvo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 dQDtNK"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">100 000+</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW stat-headline"> kunder</p><p class="stat-text"></p></div></div></div><div class="StyledCol-sc-inuw62-0 hKBlvo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iEWeUw"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">5 000+</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW stat-headline"> anställda globalt</p><p class="stat-text"></p></div></div></div><div class="StyledCol-sc-inuw62-0 hKBlvo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 fOWqb"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">160</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW stat-headline"> länder och regioner med kunder</p><p class="stat-text"></p></div></div></div></div></div></div></section><section id="levelup" class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Ta din kundtjänst till nästa nivå</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ta del av fler insikter och de bästa metoderna från vårt stora bibliotek med resurser kring kundupplevelse.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27451%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">ROI-beräknare</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ta reda på hur du kan få bättre kundtjänst med vår ROI-beräknare.</p><a href="/se/campaign/roi-calculator/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 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style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27451%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Förbättra företagets CX-överklagande</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Läs vår rapport CX-trender och se hur ditt företag växer jämfört med andra i samma bransch.</p><a href="/se/customer-experience-trends/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ta reda på mer</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27451%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Vässa kunskaperna</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Kundtjänst kan hjälpa eller stjälpa ett företag. Men alla är inte överens om hur man gör det bra.</p><a href="/se/blog/customer-service-skills/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ta reda på mer</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 ggdufw"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Mästare inom fantastiska kostnadsfria provperioder</h2><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="/se/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Starta en kostnadsfri provperiod</a><a href="/se/demo/" data-interaction-type="button-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa 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data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk för kundservice</span></a></li><li><a href="/se/sell/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk för försäljning</span></a></li><li><a href="/se/platform/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sunshine-plattform</span></a></li><li><a href="/se/marketplace/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Marknad</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Produktuppdateringar</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Viktigaste egenskaper</h2><ul><li><a href="/se/service/ticketing-system/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ärendehanteringssystem</span></a></li><li><a href="/se/service/messaging/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa 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class=\"supertitle\"\u003eMästare på kundtjänst\u003c/h3\u003e\u003ch1\u003eVad är Zendesk?\u003c/h1\u003e\u003ch5\u003e Vi hjälper företag med verktygen som gör det möjligt för deras kundtjänstmedarbetare och säljteam att utföra jobbet på rätt sätt.\u003c/h5\u003e","zen-hero-cta":"Ta din kundtjänst till nästa nivå","zen-hero-img":"\u003cimg class=\"lazyload no-src\" data-src=\"https://zen-marketing-apac.s3.us-west-1.amazonaws.com/apac/images/what-is-zendesk-hero.jpg\" alt=\"What is Zendesk?\"\u003e","zen-customer-heading":"Företag som använder Zendesk","zen-customer-logos":"\u003cdiv class=\"row social-proof\"\u003e\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e\u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.png\" alt=\"Logo: Cotton On\"\u003e\u003c/div\u003e \u003cdiv class=\"col col-6 col-xsmall-1\"\u003e \u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg\" alt=\"Logo: Xero\"\u003e \u003c/div\u003e\r\n\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e \u003cimg src=\"https://web-assets.zendesk.com/images/logos/svg/3d5154/logo-uber.svg\" alt=\"Logo: Uber\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e\u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg\" alt=\"Logo: Rea Group\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e\u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-showpo.svg\" alt=\"Logo: Showpo\"\u003e\u003c/div\u003e\u003c/div\u003e","zen-intro-h2":"Vad gör Zendesk?","zen-intro-copy":"Över 100 000 företag anförtror åt Zendesk att göra kundupplevelsen bättre. Vi tillhandahåller en fullständig kundtjänstlösning som är lättanvänd och kan skalas upp med företaget. Kundtjänst handlar om mer än bara kunden. Det handlar även om ditt företag och dina team. Vi gör det inte bara lätt för kunderna utan förbereder teamen för framgång och synkar affärerna. Det är allt du behöver i en kraftfull plan.","zen-intro-h4":"Zendesk: Mästare på kundtjänst","zen-summary-h2":"Vad används Zendesk för?","zen-summary-list":"\u003cli\u003eZendesk tillhandahåller en fullständig kundtjänstlösning som är lätt att använda och kan skalas upp med företaget. Ta reda på mer om \u003ca href=\"/service/\" class=\"anchor\"\u003e\u003cspan\u003eZendesk för service\u003c/span\u003e\u003c/a\u003e.\u003c/li\u003e\r\n\u003cli\u003eZendesk CRM för försäljning förbättrar produktivitet, processer och pipelinesynlighet för säljteam. Ta reda på mer om \u003ca href=\"/sell/\" class=\"anchor\"\u003e\u003cspan\u003eZendesk för försäljning\u003c/span\u003e\u003c/a\u003e.\u003c/li\u003e","zen-company-stats-1":"\u003cstrong class=\"stat-figure\"\u003e100 000+\u003c/strong\u003e kunder","zen-company-stats-2":"\u003cstrong class=\"accent-sienna stat-figure\"\u003e5 000+\u003c/strong\u003e anställda globalt","zen-company-stats-3":"\u003cstrong class=\"stat-figure\"\u003e160\u003c/strong\u003e länder och regioner med kunder","zen-isnt-h3":"Zendesk är inte …","zen-isnt-jackpot-1":"Din mammas\u003cbr\u003efavorit-spa.","zen-isnt-jackpot-2":"Ett växthus\u003cbr\u003eför suckulenter.","zen-isnt-jackpot-3":"En väldigt cool skrivbordstillverkare.","zen-isnt-jackpot-4":"\u003ca href=\"http://zendeskalternative.com/\" target=\"_blank\" title=\"...or is it?\"\u003e\u003cp class=\"center huge\"\u003e\u003cspan class=\"accent-pink\"\u003eEtt alternativt band.\u003c/span\u003e\u003c/p\u003e\u003c/a\u003e","zen-levelup-heading":"Ta din kundtjänst till nästa nivå","zen-levelup-tagline":"Ta del av fler insikter och de bästa metoderna från vårt stora bibliotek med resurser kring kundupplevelse.","zen-levelup-offer-image-1":"\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg\"\u003e","zen-levelup-offer-heading-1":"ROI-beräknare","zen-levelup-offer-copy-1":"Ta reda på hur du kan få bättre kundtjänst med vår ROI-beräknare.","zen-levelup-offer-cta-1":"Ta reda på mer","zen-levelup-offer-image-2":"\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg\"\u003e","zen-levelup-offer-heading-2":"Förbättra företagets CX-överklagande","zen-levelup-offer-copy-2":"Läs vår rapport CX-trender och se hur ditt företag växer jämfört med andra i samma bransch.","zen-levelup-offer-cta-2":"Ta reda på mer","zen-levelup-offer-image-3":"\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg\"\u003e","zen-levelup-offer-heading-3":"Vässa kunskaperna","zen-levelup-offer-copy-3":"Kundtjänst kan hjälpa eller stjälpa ett företag. Men alla är inte överens om hur man gör det bra.","zen-levelup-offer-cta-3":"Ta reda på mer","zen-footer-heading":"Mästare inom fantastiska kostnadsfria provperioder","zen-footer-cta-1":"Starta en kostnadsfri provperiod","zen-footer-cta-2":"Begär en demo","zen-intro-subcopy":"\u003cp\u003eKraftfulla, innovativa kundupplevelser bör finnas inom räckhåll för alla företag, oavsett storlek, bransch eller ambition. Zendesk hjälper över 100 000 kunder i en mängd olika branscher på över 30 språk.\u003c/p\u003e","zen-intro-wistia":"74vc7jlzd6","zen-summary-copy":"\u003cp\u003eDe mest framgångsrika företagen förstår vikten av utmärkta kundupplevelser. På Zendesk tror vi att utmärkta kundrelationer har sin grund i smidiga kundupplevelser. Så vi har byggt ett programvaruföretag som utvecklar lösningar som ger bättre kundrelationer. \u003c/p\u003e\r\n\u003cp\u003eFramgångsrika företag förstår även behovet av teknik/programvara som hjälper dem att anpassa sig till världen i dag. Zendesk skapades för att demokratisera kundtjänstprogramvara och göra det enkelt att testa, köpa och använda den. Den är utvecklad på en öppen och flexibel plattform som snabbt kan ställas in och är helt anpassningsbar. Med Zendesk kan företag av alla storlekar i olika branscher göra det enkelt för kunder att göra affärer med dem. Våra lösningar gör teamen redo för framgång och synkar verksamheten. Resultatet: Bättre, mer konversationsbaserade upplevelser för alla.\u003c/p\u003e","zen-intro-youtube":"https://www.youtube.com/embed/0TOIgNx7yZc","zen-hero-copy-h3__0":"Mästare på kundtjänst","zen-hero-copy-h1__1":"Vad är Zendesk?","zen-hero-copy-h5__2":"Vi hjälper företag med verktygen som gör det möjligt för deras kundtjänstmedarbetare och säljteam att utföra jobbet på rätt sätt.","l10n-variant-hero-img-img-data-src__0":"https://zen-marketing-apac.s3.us-west-1.amazonaws.com/apac/images/what-is-zendesk-hero.jpg","l10n-variant-customer-logos-img-src__0":"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.png","zen-customer-logos-img-alt__0":"Logotyp: Cotton On","l10n-variant-customer-logos-img-src__1":"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg","zen-customer-logos-img-alt__1":"Logotyp: Xero","l10n-variant-customer-logos-img-src__2":"https://web-assets.zendesk.com/images/logos/svg/3d5154/logo-uber.svg","zen-customer-logos-img-alt__2":"Logotyp: Uber","l10n-variant-customer-logos-img-src__3":"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg","zen-customer-logos-img-alt__3":"Logotyp: Rea Group","l10n-variant-customer-logos-img-src__4":"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-showpo.svg","zen-customer-logos-img-alt__4":"Logotyp: Showpo","zen-isnt-jackpot-4-p__0":"Ett alternativt band.","l10n-variant-levelup-offer-image-1-img-data-src__0":"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg","l10n-variant-levelup-offer-image-2-img-data-src__0":"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg","l10n-variant-levelup-offer-image-3-img-data-src__0":"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg","zen-intro-subcopy-p__0":"Kraftfulla, innovativa kundupplevelser bör finnas inom räckhåll för alla företag, oavsett storlek, bransch eller ambition. Zendesk hjälper över 100 000 kunder i en mängd olika branscher på över 30 språk.","zen-summary-copy-p__0":"De mest framgångsrika företagen förstår vikten av utmärkta kundupplevelser. På Zendesk tror vi att utmärkta kundrelationer har sin grund i smidiga kundupplevelser. Så vi har byggt ett programvaruföretag som utvecklar lösningar som ger bättre kundrelationer.","zen-summary-copy-p__1":"Framgångsrika företag förstår även behovet av teknik/programvara som hjälper dem att anpassa sig till världen i dag. Zendesk skapades för att demokratisera kundtjänstprogramvara och göra det enkelt att testa, köpa och använda den. Den är utvecklad på en öppen och flexibel plattform som snabbt kan ställas in och är helt anpassningsbar. Med Zendesk kan företag av alla storlekar i olika branscher göra det enkelt för kunder att göra affärer med dem. Våra lösningar gör teamen redo för framgång och synkar verksamheten. Resultatet: Bättre, mer konversationsbaserade upplevelser för alla.","zen-summary-list-1":"Zendesk tillhandahåller en fullständig kundtjänstlösning som är lätt att använda och kan skalas upp med företaget. Ta reda på mer om \u003ca href=\"/service/\" class=\"anchor\"\u003e\u003cspan\u003eZendesk för service\u003c/span\u003e\u003c/a\u003e.","zen-summary-list-2":"Zendesk CRM för försäljning förbättrar produktivitet, processer och pipelinesynlighet för säljteam. Ta reda på mer om \u003ca href=\"/sell/\" class=\"anchor\"\u003e\u003cspan\u003eZendesk för försäljning\u003c/span\u003e\u003c/a\u003e.","_tms_delivery":"2023-04-27 17:54:05","_edit_lock":"1686928825:3471","_edit_last":"3661","canonical":"https://www.zendesk.com/se/what-is-zendesk/","seoTitle":"Vad är Zendesk? | Zendesk","seoDescription":"Zendesk utvecklar programvara som syftar till att förbättra kundrelationer. 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