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About us | General information about Grand Central Rail
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<li> <span>Stations & routes</span> <ul> <li> <a href="/stations" data-drupal-link-system-path="node/121711">Stations</a> </li> <li> <a href="/popular-routes" data-drupal-link-system-path="node/121716">Popular routes</a> </li> <li> <a href="/popular-routes/london-to-bradford" data-drupal-link-system-path="node/121746">> London to Bradford</a> </li> <li> <a href="/popular-routes/london-to-sunderland" data-drupal-link-system-path="node/121736">> London to Sunderland</a> </li> <li> <a href="/popular-routes/london-to-york" data-drupal-link-system-path="node/121741">> London to York</a> </li> <li> <a href="/popular-routes/sunderland-to-london" data-drupal-link-system-path="node/121731">> Sunderland to London</a> </li> <li> <a href="/popular-routes/york-to-london" data-drupal-link-system-path="node/121721">> York to London</a> </li> <li> <a href="/popular-routes/york-to-sunderland" data-drupal-link-system-path="node/121726">> York to Sunderland</a> </li> <li> <a href="/stations/a-to-z" title="A-to-Z of all stations" data-drupal-link-system-path="node/148321">> A-to-Z of all stations</a> </li> </ul> </li> <li> <span>Travel inspiration</span> <ul> <li> <a href="/blog" title="Grand Central blog" data-drupal-link-system-path="node/162526">Grand Central blog</a> </li> <li> <a href="/top-destinations" title="Top destinations" data-drupal-link-system-path="node/121881">Top destinations</a> </li> <li> <a href="/top-destinations/doncaster-and-south-yorkshire" data-drupal-link-system-path="node/126261">> Doncaster & South Yorkshire</a> </li> <li> <a href="/top-destinations/james-herriot-country" data-drupal-link-system-path="node/126241">> Herriot Country</a> </li> <li> <a href="/top-destinations/london" data-drupal-link-system-path="node/122071">> London</a> </li> <li> <a href="/top-destinations/sunderland-and-the-north-east" data-drupal-link-system-path="node/121976">> Sunderland and the North East</a> </li> <li> <a href="/top-destinations/bronte-country" data-drupal-link-system-path="node/126246">> West Yorkshire & Brontë Country</a> </li> <li> <a href="/top-destinations/york-and-north-yorkshire" data-drupal-link-system-path="node/126256">> York & North Yorkshire</a> </li> <li> <a href="/community" title="Community Hub" data-drupal-link-system-path="node/184106">Community Hub</a> </li> </ul> </li> <li> <span>Help</span> <ul> <li> <a href="/help" data-drupal-link-system-path="node/121751">Help & Contact</a> </li> <li> <a href="/help/faqs" data-drupal-link-system-path="node/122821">FAQs</a> </li> <li> <a href="/help/refunds-and-compensation" data-drupal-link-system-path="node/121761">Claim Charter compensation</a> </li> <li> <a href="/help/refunds-and-compensation" data-drupal-link-system-path="node/121761">Ticket refunds</a> </li> <li> <a href="/help/travel-assistance" data-drupal-link-system-path="node/121771">Travel assistance</a> </li> <li> <a href="/help/passenger-charter" title="Passenger charter" data-drupal-link-system-path="node/121896">Passenger charter</a> </li> <li> <a href="/help/change-my-ticket" title="Change my ticket" data-drupal-link-system-path="node/159316">Change my ticket</a> </li> </ul> </li> </ul> <a aria-label="My Account" class="button button--account" href=https://buy.grandcentralrail.com/account>My Account</a> <div class="search"> <input aria-label="Search topic or keyword" type="text" class="input input--search" value=""/> <button aria-label="Search " class="button button--search-submit"><span>Search</span></button> </div> </div> </header> <div class="container"> <div class="main--no-sidebar"> <div> <div id="block-grandcentral-atomic-breadcrumbs" data-block-plugin-id="system_breadcrumb_block"> <nav class="breadcrumb" role="navigation" aria-labelledby="system-breadcrumb"> <ol> <li> <a href="/">Home</a> </li> <li> About us </li> </ol> </nav> </div> </div> </div> <main class="main--no-sidebar" > <div> <div data-drupal-messages-fallback class="hidden"></div><div id="block-grandcentral-atomic-grandcentral-atomictheme-system-main" data-block-plugin-id="system_main_block"> <article> <div> <div class="container"> <main id="main-content" class="main--no-sidebar layout__region layout__region--main"> <div data-block-plugin-id="standalone_qtt"> <h2>Standalone QTT</h2> <div class="block--qtt--container block--qtt--wrapper"> <div class="block--toc-qtt is-horizontal " id="toc_qtt"> <script async data-toc-qtt src="/api/qtt/CLEAR_ORIG_DEST?cfg=CLEAR_ORIG_DEST&hor=true&ex=false"></script> </div> <div class="block block--qtt block--toc-qtt block--qtt--ieinfo"> </div> </div> </div> <div data-block-plugin-id="gc_page_title"> <h2>Page Title</h2> <div class="page-block page-block--page-title "> <h1>About us</h1> </div> </div> </main> </div> <div class="container"> <main id="main-content" class="main layout__region"> <div data-block-plugin-id="gc_content_block"> <div class="page-block page-block--main-content"> </div> </div> <div data-block-plugin-id="gc_promo_grid_block"> <h2>Promo Grid</h2> <div class="tile-grid tile-grid--column-auto tile-grid--standard"><div class="tile tile-- tile--standard has-image" data-fully-linked><div class="tile__image"><div class="u-container"><img src="https://www.grandcentralrail.com/sites/default/files/styles/very_big/public/gc-logo.png?itok=CaZ3JNdd" alt="About Grand Central" /></div></div><div class="tile__content"><div class="tile__heading">About Grand Central </div><div class="tile__copy"><p>Grand Central have been running trains on the East Coast mainline since 2007 as an open access operator.</p></div><a class="tile__link" href="https://www.grandcentralrail.com/about-us/about-grand-central" data-main-link>About Grand Central</a></div></div><div class="tile tile-- tile--standard has-image" data-fully-linked><div class="tile__image"><div class="u-container"><img src="https://www.grandcentralrail.com/sites/default/files/styles/very_big/public/arriva-logo.png?itok=ORMu-ca1" alt="Arriva" /></div></div><div class="tile__content"><div class="tile__heading">Arriva </div><div class="tile__copy"><p>Grand Central is part of the Arriva group, one of the leading providers of passenger transport in Europe.</p></div><a class="tile__link" href="https://www.grandcentralrail.com/about-us/arriva" data-main-link>About Arriva</a></div></div><div class="tile tile-- tile--standard has-image" data-fully-linked><div class="tile__image"><div class="u-container"><img src="https://www.grandcentralrail.com/sites/default/files/styles/very_big/public/environmental-policy.jpg?itok=TN46s90-" alt="Environmental Policy Statement" /></div></div><div class="tile__content"><div class="tile__heading">Environmental Policy Statement </div><div class="tile__copy"><p>Environmental impact is a core part of our service proposition and we will work hard to maximise the positive impact of what we can deliver by continually growing ridership on our trains.</p></div><a class="tile__link" href="https://www.grandcentralrail.com/about-us/environmental-policy-statement" data-main-link>Environmental Policy Statement</a></div></div><div class="tile tile-- tile--standard has-image" data-fully-linked><div class="tile__image"><div class="u-container"><img src="https://www.grandcentralrail.com/sites/default/files/styles/very_big/public/filming.jpg?itok=EXaOSD3C" alt="Filming on-board Grand Central trains" /></div></div><div class="tile__content"><div class="tile__heading">Filming on-board Grand Central trains </div><div class="tile__copy"><p>A number of shows have filmed on board Grand Central trains before - find out more about permissions here.</p></div><a class="tile__link" href="https://www.grandcentralrail.com/about-us/filming" data-main-link>Filming on Grand Central</a></div></div><div class="tile tile-- tile--standard has-image" data-fully-linked><div class="tile__image"><div class="u-container"><img src="https://www.grandcentralrail.com/sites/default/files/styles/very_big/public/social-media.png?itok=5qMyPwP-" alt="Social Media Policy" /></div></div><div class="tile__content"><div class="tile__heading">Social Media Policy </div><div class="tile__copy"><p>Find out how Grand Central interacts with our customers through social media, what to expect from us and what we expect of you.</p></div><a class="tile__link" href="https://www.grandcentralrail.com/about-us/social-media-policy" data-main-link>Our Social Media Policy</a></div></div><div class="tile tile-- tile--standard has-image" data-fully-linked><div class="tile__image"><div class="u-container"><img src="https://www.grandcentralrail.com/sites/default/files/styles/very_big/public/social-responsibility.jpg?itok=GJedUpuS" alt="Social Responsibility at Grand Central" /></div></div><div class="tile__content"><div class="tile__heading">Social Responsibility at Grand Central </div><div class="tile__copy"><p>At Grand Central, our work is informed by a strong sense of social responsibility – to our customers, our employees, suppliers and stakeholders. We work hard to engage with all sections of the community at each location we serve.</p></div><a class="tile__link" href="https://www.grandcentralrail.com/about-us/social-responsibility-at-grand-central" data-main-link>Social Responsibility</a></div></div><div class="tile tile-- tile--standard has-image" data-fully-linked><div class="tile__image"><div class="u-container"><img src="https://www.grandcentralrail.com/sites/default/files/styles/very_big/public/careers.jpg?itok=QMVlQ8QO" alt="Careers at Grand Central" /></div></div><div class="tile__content"><div class="tile__heading">Careers at Grand Central </div><div class="tile__copy"><p>Interesed in working for Grand Central? Find out what jobs are available today.</p></div><a class="tile__link" href="https://www.grandcentralrail.com/careers-grand-central" data-main-link>Careers at Grand Central</a></div></div><div class="tile tile-- tile--standard has-image" data-fully-linked><div class="tile__image"><div class="u-container"><img src="https://www.grandcentralrail.com/sites/default/files/styles/very_big/public/news.jpg?itok=8NkWmRTV" alt="News & Press" /></div></div><div class="tile__content"><div class="tile__heading">News & Press </div><div class="tile__copy"><p>The latest news and press releases from Grand Central and Arriva.</p></div><a class="tile__link" href="https://www.grandcentralrail.com/news" data-main-link>News & Press</a></div></div><div class="tile tile-- tile--standard has-image" data-fully-linked><div class="tile__image"><div class="u-container"><img src="https://www.grandcentralrail.com/sites/default/files/styles/very_big/public/our-trains.jpg?itok=LG07qf-t" alt="Our trains" /></div></div><div class="tile__content"><div class="tile__heading">Our trains </div><div class="tile__copy"><p>From what’s on board, including general accessibility information for each of our trains, as well as updates on our newest fleet, find out what you can expect from our trains.</p></div><a class="tile__link" href="/travelling-with-gc/on-board/our-trains" data-main-link>Our trains</a></div></div><div class="tile tile-- tile--standard has-image" data-fully-linked><div class="tile__image"><div class="u-container"><img src="https://www.grandcentralrail.com/sites/default/files/styles/very_big/public/gc-new-train.jpg?itok=ooBVomV_" alt="How are we doing?" /></div></div><div class="tile__content"><div class="tile__heading">How are we doing? </div><div class="tile__copy"><p>At Grand Central we want to be honest with our customers about how we’re performing. 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