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<!DOCTYPE html><html lang="en"><head><meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>Accessibility in real time: how digitalisation is driving self-determined participation in public transport</title> <link rel="preconnect" href="//app.usercentrics.eu" data-hid="551b635"> <link rel="preconnect" href="//api.usercentrics.eu" data-hid="4dc641a"> <link rel="preconnect" href="//privacy-proxy.usercentrics.eu" data-hid="738164a"> <style id="vuetify-theme-stylesheet">:root { --v-theme-background: 255,255,255; --v-theme-background-overlay-multiplier: 1; --v-theme-surface: 255,255,255; --v-theme-surface-overlay-multiplier: 1; --v-theme-surface-bright: 255,255,255; --v-theme-surface-bright-overlay-multiplier: 1; --v-theme-surface-light: 238,238,238; --v-theme-surface-light-overlay-multiplier: 1; --v-theme-surface-variant: 66,66,66; --v-theme-surface-variant-overlay-multiplier: 2; --v-theme-on-surface-variant: 238,238,238; --v-theme-primary: 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.v-theme--offLight { color-scheme: normal; --v-theme-background: 255,255,255; --v-theme-background-overlay-multiplier: 1; --v-theme-surface: 255,255,255; --v-theme-surface-overlay-multiplier: 1; --v-theme-surface-bright: 255,255,255; --v-theme-surface-bright-overlay-multiplier: 1; --v-theme-surface-light: 238,238,238; --v-theme-surface-light-overlay-multiplier: 1; --v-theme-surface-variant: 66,66,66; --v-theme-surface-variant-overlay-multiplier: 2; --v-theme-on-surface-variant: 238,238,238; --v-theme-primary: 66,148,205; --v-theme-primary-overlay-multiplier: 1; --v-theme-primary-darken-1: 31,85,146; --v-theme-primary-darken-1-overlay-multiplier: 2; --v-theme-secondary: 211,23,53; --v-theme-secondary-overlay-multiplier: 2; --v-theme-secondary-darken-1: 1,135,134; --v-theme-secondary-darken-1-overlay-multiplier: 1; --v-theme-error: 176,0,32; --v-theme-error-overlay-multiplier: 2; --v-theme-info: 33,150,243; --v-theme-info-overlay-multiplier: 1; --v-theme-success: 76,175,80; --v-theme-success-overlay-multiplier: 1; --v-theme-warning: 251,140,0; --v-theme-warning-overlay-multiplier: 1; --v-theme-on-background: 0,0,0; --v-theme-dim-background: 241,241,241; --v-theme-dim-background-overlay-multiplier: 1; --v-theme-on-dim-background: 0,0,0; --v-theme-on-surface: 0,0,0; --v-theme-on-primary: 255,255,255; --v-theme-on-secondary: 0,0,0; --v-theme-dim-secondary: 30,30,30; --v-theme-dim-secondary-overlay-multiplier: 2; --v-theme-primary-background: 122,180,220; --v-theme-primary-background-overlay-multiplier: 1; --v-theme-on-primary-background: 0,0,0; --v-theme-highlight: 0,56,136; --v-theme-highlight-overlay-multiplier: 2; --v-theme-on-surface-bright: 0,0,0; --v-theme-on-surface-light: 0,0,0; --v-theme-on-primary-darken-1: 255,255,255; --v-theme-on-secondary-darken-1: 255,255,255; --v-theme-on-error: 255,255,255; --v-theme-on-info: 255,255,255; --v-theme-on-success: 255,255,255; --v-theme-on-warning: 255,255,255; --v-theme-on-dim-secondary: 255,255,255; --v-theme-on-highlight: 255,255,255; --v-border-color: 0, 0, 0; --v-border-opacity: 0.12; --v-high-emphasis-opacity: 0.87; --v-medium-emphasis-opacity: 0.6; --v-disabled-opacity: 0.38; --v-idle-opacity: 0.04; --v-hover-opacity: 0.04; --v-focus-opacity: 0.12; --v-selected-opacity: 0.08; --v-activated-opacity: 0.12; --v-pressed-opacity: 0.12; --v-dragged-opacity: 0.08; --v-theme-kbd: 33, 37, 41; --v-theme-on-kbd: 255, 255, 255; --v-theme-code: 245, 245, 245; --v-theme-on-code: 0, 0, 0; } .v-theme--rehabLight { color-scheme: normal; --v-theme-background: 255,255,255; --v-theme-background-overlay-multiplier: 1; --v-theme-surface: 255,255,255; --v-theme-surface-overlay-multiplier: 1; --v-theme-surface-bright: 255,255,255; --v-theme-surface-bright-overlay-multiplier: 1; --v-theme-surface-light: 238,238,238; --v-theme-surface-light-overlay-multiplier: 1; --v-theme-surface-variant: 66,66,66; --v-theme-surface-variant-overlay-multiplier: 2; --v-theme-on-surface-variant: 238,238,238; --v-theme-primary: 0,56,136; --v-theme-primary-overlay-multiplier: 2; --v-theme-primary-darken-1: 31,85,146; --v-theme-primary-darken-1-overlay-multiplier: 2; --v-theme-secondary: 232,231,0; --v-theme-secondary-overlay-multiplier: 1; --v-theme-secondary-darken-1: 1,135,134; --v-theme-secondary-darken-1-overlay-multiplier: 1; --v-theme-error: 176,0,32; --v-theme-error-overlay-multiplier: 2; --v-theme-info: 33,150,243; --v-theme-info-overlay-multiplier: 1; --v-theme-success: 76,175,80; --v-theme-success-overlay-multiplier: 1; --v-theme-warning: 251,140,0; --v-theme-warning-overlay-multiplier: 1; --v-theme-on-background: 0,0,0; --v-theme-dim-background: 241,241,241; --v-theme-dim-background-overlay-multiplier: 1; --v-theme-on-dim-background: 0,0,0; --v-theme-on-surface: 0,0,0; --v-theme-on-primary: 255,255,255; --v-theme-on-secondary: 0,0,0; --v-theme-dim-secondary: 30,30,30; --v-theme-dim-secondary-overlay-multiplier: 2; --v-theme-primary-background: 204,232,244; --v-theme-primary-background-overlay-multiplier: 1; --v-theme-on-primary-background: 0,0,0; --v-theme-highlight: 0,56,136; --v-theme-highlight-overlay-multiplier: 2; --v-theme-on-surface-bright: 0,0,0; --v-theme-on-surface-light: 0,0,0; --v-theme-on-primary-darken-1: 255,255,255; --v-theme-on-secondary-darken-1: 255,255,255; --v-theme-on-error: 255,255,255; --v-theme-on-info: 255,255,255; --v-theme-on-success: 255,255,255; --v-theme-on-warning: 255,255,255; --v-theme-on-dim-secondary: 255,255,255; --v-theme-on-highlight: 255,255,255; --v-border-color: 0, 0, 0; --v-border-opacity: 0.12; --v-high-emphasis-opacity: 0.87; --v-medium-emphasis-opacity: 0.6; --v-disabled-opacity: 0.38; --v-idle-opacity: 0.04; --v-hover-opacity: 0.04; --v-focus-opacity: 0.12; --v-selected-opacity: 0.08; --v-activated-opacity: 0.12; --v-pressed-opacity: 0.12; --v-dragged-opacity: 0.08; --v-theme-kbd: 33, 37, 41; --v-theme-on-kbd: 255, 255, 255; --v-theme-code: 245, 245, 245; --v-theme-on-code: 0, 0, 0; } .bg-background { --v-theme-overlay-multiplier: var(--v-theme-background-overlay-multiplier); background-color: rgb(var(--v-theme-background)) !important; color: rgb(var(--v-theme-on-background)) !important; } .bg-surface { --v-theme-overlay-multiplier: var(--v-theme-surface-overlay-multiplier); background-color: rgb(var(--v-theme-surface)) !important; color: rgb(var(--v-theme-on-surface)) !important; } .bg-surface-bright { --v-theme-overlay-multiplier: var(--v-theme-surface-bright-overlay-multiplier); background-color: rgb(var(--v-theme-surface-bright)) !important; color: rgb(var(--v-theme-on-surface-bright)) !important; } .bg-surface-light { --v-theme-overlay-multiplier: var(--v-theme-surface-light-overlay-multiplier); background-color: rgb(var(--v-theme-surface-light)) !important; color: rgb(var(--v-theme-on-surface-light)) !important; } .bg-surface-variant { --v-theme-overlay-multiplier: var(--v-theme-surface-variant-overlay-multiplier); background-color: 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px-4" style=""><div class="header-v1__backdrop"></div><a href="/en/" class="logo-v1 no-link-fx"><div class="logo-v1__simplified-logo py-3"><div class="v-responsive v-responsive--inline v-img v-img--booting media-v1--image" style="--aspect:3.7037037037037037;" aria-label="ittrans-logo-mini" role="img"><div class="v-responsive__sizer" style="padding-bottom:24.074074074074073%;"></div><div class="v-responsive__content"></div></div></div></a><nav class="header-navigation-v1 d-flex align-center"><div class="header-navigation-v1__holder d-md-flex"><ul style="display:none;" class="header-navigation-v1__list"><li class="main-nav-item drop"><div class="main-nav-item__holder"><a href="/en/congress/" class="main-nav-item__link no-link-fx">Congress</a><button type="button" class="v-btn v-theme--ittransLight v-btn--density-default v-btn--size-default v-btn--variant-text drilldown" style="height:54px;"><span class="v-btn__overlay"></span><span class="v-btn__underlay"></span><span class="v-btn__content" data-no-activator><i class="v-icon notranslate v-theme--ittransLight v-icon--size-default" style="" aria-hidden="true"><svg class="svg-inline--fa fa-chevron-right" style="" aria-hidden="true" focusable="false" data-prefix="fal" data-icon="chevron-right" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path class="" style="" fill="currentColor" d="M299.3 244.7c6.2 6.2 6.2 16.4 0 22.6l-192 192c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6L265.4 256 84.7 75.3c-6.2-6.2-6.2-16.4 0-22.6s16.4-6.2 22.6 0l192 192z"></path></svg></i></span></button><div class="main-nav-item__sub-nav sub-nav" style="display:none;"><button type="button" class="v-btn v-btn--block v-theme--ittransLight v-btn--density-default v-btn--size-default v-btn--variant-text drillup text-none" style="height:54px;"><span class="v-btn__overlay"></span><span class="v-btn__underlay"></span><span class="v-btn__content" data-no-activator><i class="v-icon notranslate v-theme--ittransLight 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no-link-fx">Exhibition</a><button type="button" class="v-btn v-theme--ittransLight v-btn--density-default v-btn--size-default v-btn--variant-text drilldown" style="height:54px;"><span class="v-btn__overlay"></span><span class="v-btn__underlay"></span><span class="v-btn__content" data-no-activator><i class="v-icon notranslate v-theme--ittransLight v-icon--size-default" style="" aria-hidden="true"><svg class="svg-inline--fa fa-chevron-right" style="" aria-hidden="true" focusable="false" data-prefix="fal" data-icon="chevron-right" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path class="" style="" fill="currentColor" d="M299.3 244.7c6.2 6.2 6.2 16.4 0 22.6l-192 192c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6L265.4 256 84.7 75.3c-6.2-6.2-6.2-16.4 0-22.6s16.4-6.2 22.6 0l192 192z"></path></svg></i></span></button><div class="main-nav-item__sub-nav sub-nav" style="display:none;"><button type="button" class="v-btn v-btn--block v-theme--ittransLight v-btn--density-default 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Programme</a></li><li><a href="/en/exhibition/exhibitors-list/" class="main-nav-item__sub-link no-link-fx">Exhibitors List</a></li></ul></div></div></li><li class="main-nav-item drop"><div class="main-nav-item__holder"><a href="/en/networking/" class="main-nav-item__link no-link-fx">Networking</a><button type="button" class="v-btn v-theme--ittransLight v-btn--density-default v-btn--size-default v-btn--variant-text drilldown" style="height:54px;"><span class="v-btn__overlay"></span><span class="v-btn__underlay"></span><span class="v-btn__content" data-no-activator><i class="v-icon notranslate v-theme--ittransLight v-icon--size-default" style="" aria-hidden="true"><svg class="svg-inline--fa fa-chevron-right" style="" aria-hidden="true" focusable="false" data-prefix="fal" data-icon="chevron-right" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path class="" style="" fill="currentColor" d="M299.3 244.7c6.2 6.2 6.2 16.4 0 22.6l-192 192c-6.2 6.2-16.4 6.2-22.6 0s-6.2-16.4 0-22.6L265.4 256 84.7 75.3c-6.2-6.2-6.2-16.4 0-22.6s16.4-6.2 22.6 0l192 192z"></path></svg></i></span></button><div class="main-nav-item__sub-nav sub-nav" style="display:none;"><button type="button" class="v-btn v-btn--block v-theme--ittransLight v-btn--density-default v-btn--size-default v-btn--variant-text drillup text-none" style="height:54px;"><span class="v-btn__overlay"></span><span class="v-btn__underlay"></span><span class="v-btn__content" data-no-activator><i class="v-icon notranslate v-theme--ittransLight v-icon--size-default px-4" style="" aria-hidden="true"><svg class="svg-inline--fa fa-chevron-left" style="" aria-hidden="true" focusable="false" data-prefix="fal" data-icon="chevron-left" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path class="" style="" fill="currentColor" d="M20.7 267.3c-6.2-6.2-6.2-16.4 0-22.6l192-192c6.2-6.2 16.4-6.2 22.6 0s6.2 16.4 0 22.6L54.6 256 235.3 436.7c6.2 6.2 6.2 16.4 0 22.6s-16.4 6.2-22.6 0l-192-192z"></path></svg></i> Networking</span></button><ul><li><a href="/en/networking/partners-and-sponsors/" class="main-nav-item__sub-link no-link-fx">Partners and sponsors</a></li><li><a href="/en/networking/news/" class="main-nav-item__sub-link no-link-fx">News</a></li></ul></div></div></li></ul></div><a class="v-btn v-theme--ittransLight bg-primary-background v-btn--density-default rounded-pill v-btn--size-default v-btn--variant-flat ticket-link text-none mx-sm-4 no-link-fx" style="" href="/en/exhibition/become-an-exhibitor-26/" title="Become an exhibitor"><span class="v-btn__overlay"></span><span class="v-btn__underlay"></span><span class="v-btn__content" data-no-activator>Become an exhibitor</span></a><button type="button" class="v-btn v-theme--ittransLight v-btn--density-default v-btn--size-default v-btn--variant-text header-navigation-v1__burger px-0" style="height:54px;"><span class="v-btn__overlay"></span><span class="v-btn__underlay"></span><span class="v-btn__content" 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80-80V235l37.4 33c6.6 5.8 16.7 5.2 22.6-1.4s5.2-16.7-1.4-22.6L298.6 4zM96 432V206.7L288 37.3 480 206.7V432c0 26.5-21.5 48-48 48H368V320c0-17.7-14.3-32-32-32H240c-17.7 0-32 14.3-32 32V480H144c-26.5 0-48-21.5-48-48zm144 48V320h96V480H240z"></path></svg></i></a><span class="text-caption" role="separator">/</span><a href="/en/press-service/" class="nuxt-link-v1 no-link-fx text-caption" title="Press-Service">Press-Service</a><span class="text-caption" role="separator">/</span><a href="/en/press-service/press-releases/" class="nuxt-link-v1 no-link-fx text-caption" title="Press releases">Press releases</a><span class="text-caption" role="separator">/</span><a aria-current="page" href="/en/press-service/press-releases/pr-details/" class="router-link-active router-link-exact-active nuxt-link-v1 no-link-fx text-caption" title="PR Details">PR Details</a></div></div><section class="layout-wrapper-v1 layout-v1 layout-v1--has-shift"><div class="v-sheet v-theme--ittransLight bg-transparent layout-wrapper-v1__container layout-wrapper-v1__container--50-50" style=""><div class="layout-v1__column layout-v1__column--50 layout-v1__column--shift-up" data-layout-column="0"><section class="content-v1"><div class="headline-v1 d-flex flex-column ga-2 text-left headline-v1--h3-container"><p class="text-body-2 text-uppercase headline-v1__preheadline">Pressrelease 12 Feb 2024</p><h3 class="headline-v1--h3"><span>Accessibility in realtime: How digitalisation is driving public transport progress for visually impaired passengers</span></h3></div><div class="content-v1__content"><p><strong>IT-TRANS: New app and on-board technology are a boon for bus travel</strong></p><p>In Switzerland, the Disability Equality Act requires barrier-free conversion of railway stations. In Germany, the Passenger Transport Act demanded accessibility in public transport by 2022. And in Austria, the law on the equality of people with disabilities required compliance by 2015 with transition periods. However, transition periods of around ten years are a big ask when it comes to remodelling stops, replacing buses and making underground stations more accessible. What is often overlooked is the fact that such accessibility does not end with raised kerbs at stops, lifts in stations and orientation strips, but extends to the entire transport experience - from route planning to orientation at major stops and real-time information in passenger vehicles.</p><p></p><p>In collaboration with the Swiss Association for the Blind and Visually Impaired (SBV), Trapeze, a company that provides software solutions for public transport, has developed the INTROS system. It provides virtual assistance for passengers with visual impairments, helping them get from A to B, and will be presented in more detail at IT-TRANS from 14 to 16 May in Karlsruhe.</p><p></p><p>By definition, public transport is as much a fundamental part of daily life as, say, education, energy supply and healthcare. For passengers with disabilities, however, the ability to use transport safely, stress-free and, above all, independently is key to an enhanced quality of life. While access for people with walking difficulties in particular has been improved in recent years, blind and visually impaired passengers face more specific challenges.</p></div></section></div><div class="layout-v1__column layout-v1__column--50" data-layout-column="1"><section class="d-flex media-block-v1" style="--max-height:400px;"><div class="v-responsive v-responsive--inline v-img v-img--booting media-v1--image rounded-xl" style="--aspect:1.28125;" aria-label="heinz-peter-engels-katharina-messner-schalk-michael-groeger-von-der-saarbahn-漏-saarbahn_1230" role="img"><div class="v-responsive__sizer" style="padding-bottom:78.04878048780488%;"></div><div class="v-responsive__content"></div></div></section><section class="content-v1"><div class="content-v1__content"><p>By definition, public transport is as much a fundamental part of daily life as, say, education, energy supply and healthcare. For passengers with disabilities, however, the ability to use transport safely, stress-free and, above all, independently is key to an enhanced quality of life. While access for people with walking difficulties in particular has been improved in recent years, blind and visually impaired passengers face more specific challenges.</p></div></section></div></div></section><section class="layout-wrapper-v1 layout-v1"><div class="v-sheet v-theme--ittransLight bg-transparent layout-wrapper-v1__container layout-wrapper-v1__container--50-50" style=""><div class="layout-v1__column layout-v1__column--50" data-layout-column="0"><section class="content-v1"><div class="headline-v1 d-flex flex-column ga-2 text-left headline-v1--h3-container"><h3 class="headline-v1--h3"><span>Learning from users</span></h3></div><div class="content-v1__content"><p>So what problems does a person with a visual impairment encounter when travelling by bus? The variety of stops, routes and destinations, for a start, all of which are particularly common at transport hubs and can be a challenge even for sighted passengers. Which bus is currently pulling into the stop? Where are the entrances to the vehicle? When do I have to get off and where is the stop button? At best, there is an audible on-board announcement of upcoming stops; at worst, there is just a visual display - and these may not necessarily be correct due to last-minute diversions and timetable changes. Everything that many passengers take for granted when travelling by bus can be problematic for blind and visually impaired people.</p><p></p><p>The INTROS development team worked closely with the SBV to identify the specific needs of blind people on public transport, and the most pressing issues. Michael Lingk, Product Manager at Trapeze, says: "As the representative of visually impaired and blind passengers, the SBV approached Trapeze Switzerland in 2018 to assist with the development of a regionally scalable solution. Pupils from the Zugerland School for the Blind were involved in the first pilot project to ensure feasibilty of the solution, along with computer scientists from the SBV's Technology and Innovation department. In short, the app was developed by those affected for those affected."</p></div></section></div><div class="layout-v1__column layout-v1__column--50" data-layout-column="1"><section class="d-flex media-block-v1" style="--max-height:none;"><div class="v-responsive v-responsive--inline v-img v-img--booting media-v1--image rounded-xl" style="--aspect:1.5;" aria-label="michael-lingk_original_9_6_450x300" role="img"><div class="v-responsive__sizer" style="padding-bottom:66.66666666666666%;"></div><div class="v-responsive__content"></div></div></section><section class="content-v1"><div class="headline-v1 d-flex flex-column ga-2 text-left headline-v1--h3-container"><h3 class="headline-v1--h3"><span>Real-time communication and networked systems</span></h3></div><div class="content-v1__content"><p>The system is based on an on-board module connected to the vehicle's computer via an interface, alongside a smarthphone app that can communicate with the on-board module using Bluetooth Low Energy. The focus is always on enabling passengers to plan and start their journey as independently as possible, and without the need for third-party assistance.</p><p></p><p>Before travelling, passengers can use the app to access timetables and plan their route, with the system automatically identifying the stop closest to their current location. If the passenger is already at the stop, the system recognises this and displays the local timetable. When the desired vehicle arrives, the app informs the user and guides them to the correct boarding point.</p><p></p><p>An important component of INTROS is real-time communication with the vehicle's on-board computer and, therefore, direct interaction. For example, through the app, users can tell the driver that they need more time to get on or off the vehicle, and at which stop they wish to alight. Acoustic signals on board and a hands-free system help further simplify the process.</p></div></section></div></div></section><section class="layout-wrapper-v1 layout-v1"><div class="v-sheet v-theme--ittransLight bg-transparent layout-wrapper-v1__container layout-wrapper-v1__container--50-50" style=""><div class="layout-v1__column layout-v1__column--50" data-layout-column="0"><section class="d-flex media-block-v1" style="--max-height:400px;"><div class="v-responsive v-responsive--inline v-img v-img--booting media-v1--image rounded-xl" style="--aspect:0.7010309278350515;" aria-label="katharina-messner-schalk" role="img"><div class="v-responsive__sizer" style="padding-bottom:142.64705882352942%;"></div><div class="v-responsive__content"></div></div></section></div><div class="layout-v1__column layout-v1__column--50" data-layout-column="1"><section class="content-v1"><div class="content-v1__content"><p>Other user groups could also benefit from the service, for example senior citizens and those unable to use conventional passenger information due to a literacy issues or learning difficulties.</p><p></p><p>Saarbahn is implementing the project, which is based on successful cooperation between all parties involved, across its entire bus fleet. With 28 trains and 138 buses, the company transports around 40 million people a year in the state capital of Saarbr眉cken and the surrounding region.</p><p></p><p>Says IT-TRANS Senior Product Manager Markus Kocea: "At Messe Karlsruhe, we engage in intensive dialogue on the topic of accessibility, especially through our in-house trade fair REHAB. What we have learned time and time again is that appropriate offers are well received when they enable people to cope with everyday life largely independently. This also includes travelling safely from A to B without having to rely on the help of others, thanks to reliable and well thought-out technology. We are delighted that Trapeze will be presenting the innovative INTROS system at the upcoming IT-TRANS from 14 to 16 May 2024."</p></div></section></div></div></section><section class="layout-wrapper-v1 layout-v1"><div class="v-sheet v-theme--ittransLight bg-transparent layout-wrapper-v1__container layout-wrapper-v1__container--contained" style=""><div class="layout-v1__column layout-v1__column--contained" data-layout-column="0"><section class="content-v1"><div class="headline-v1 d-flex flex-column ga-2 text-left headline-v1--h3-container"><h3 class="headline-v1--h3"><span>After successful trial run, Saarbahn equips entire bus fleet</span></h3></div><div class="content-v1__content"><p>Saarbahn is currently equipping its entire bus fleet with the barrier-free INTROS information and orientation system. In doing so, the Saarbr眉cken-based transport company aims to make it easier for blind and visually impaired passengers, in particular, to use public transport, thus supporting their need for independence.</p><p></p><p>The lighthouse project is funded by the state of Saarland, and was preceded by another Saarbahn initiative in 2020 and 2021, which was supported by the Saarland Association for the Blind and Visually Impaired, the full-time Commissioner for the Disabled and the Saarbr眉cken Advisory Council for the Disabled.</p><p></p><p>The "barrier-free information and orientation system" was tested in cooperation with blind and visually impaired passengers. "The focus was on the special requirements of the target groups and the user-friendliness of the system," explains Katharina Me脽ner-Schalk, Head of Strategic Projects at Saarbahn. After several months of testing, the technology was described by test users as suitable for offering everyday assistance to blind and visually impaired people.</p></div></section><section class="cta-list-v1" entriestype="cta-v1"><div class="align-start flex-column d-flex"><a class="v-btn v-theme--ittransLight v-btn--density-default rounded-pill v-btn--size-default v-btn--variant-outlined cta-v1 no-link-fx mt-6" style="height:50px;" href="/medien/medien/dateien/presse/2024/it-trans_artikel_barrierefreiheit_im_opnv_final_neu_eng.pdf" title="Download the press release"><span class="v-btn__overlay"></span><span class="v-btn__underlay"></span><span class="v-btn__content" data-no-activator><p class="cta-v1__text text-none text-truncate font-weight-light text-black">Download the press release</p></span><span class="v-btn__append"><p class="cta-v1__download-label mr-2 text--grey darken-4 text-truncate">(pdf / 351.1 kB)</p><div class="v-sheet v-theme--ittransLight bg-primary-background rounded-circle icon-v1 icon-v1__icon d-flex align-center justify-center" style="height:40px;width:40px;"><i class="v-icon notranslate v-theme--ittransLight" style="font-size:18px;height:18px;width:18px;" aria-hidden="true"><svg class="svg-inline--fa fa-download" style="" aria-hidden="true" focusable="false" data-prefix="fal" data-icon="download" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path class="" style="" fill="currentColor" d="M272 16c0-8.8-7.2-16-16-16s-16 7.2-16 16V329.4L139.3 228.7c-6.2-6.2-16.4-6.2-22.6 0s-6.2 16.4 0 22.6l128 128c6.2 6.2 16.4 6.2 22.6 0l128-128c6.2-6.2 6.2-16.4 0-22.6s-16.4-6.2-22.6 0L272 329.4V16zM140.1 320H64c-35.3 0-64 28.7-64 64v64c0 35.3 28.7 64 64 64H448c35.3 0 64-28.7 64-64V384c0-35.3-28.7-64-64-64H371.9l-32 32H448c17.7 0 32 14.3 32 32v64c0 17.7-14.3 32-32 32H64c-17.7 0-32-14.3-32-32V384c0-17.7 14.3-32 32-32H172.1l-32-32zM432 416a24 24 0 1 0 -48 0 24 24 0 1 0 48 0z"></path></svg></i></div></span></a></div></section></div></div></section><section class="layout-wrapper-v1 layout-v1"><div class="v-sheet v-theme--ittransLight bg-primary-background layout-wrapper-v1__container layout-wrapper-v1__container--contained" style=""><div class="layout-v1__column layout-v1__column--contained" data-layout-column="0"><section class="contacts-v1"><div class="contacts-v1__spotlight ga-2"><div class="headline-v1 d-flex flex-column ga-2 text-left headline-v1--h4-container contacts-v1__headline"><p class="text-body-2 text-uppercase headline-v1__preheadline">Press</p><h4 class="headline-v1--h4"><span>Do you need an expressive interview, current press photos or a short statement? 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","Search","Register now","Powered by","Stay up to date on highlights, events, speakers and current dates.","Show new quote","Stay up to date!","No results were found.",[166,169,172,177],{"link":167,"icon":168},{"caption":140,"title":140,"icon":73,"href":141,"nofollow":75,"type":18},"fal fa-address-card",{"link":170,"icon":171},{"caption":72,"title":72,"icon":73,"href":74,"nofollow":75,"type":18},"fal fa-camera",{"link":173,"icon":176},{"caption":174,"title":108,"icon":73,"href":175,"nofollow":75,"type":18},"Accommodation","/en/#information","fal fa-info",{"link":178,"icon":180},{"caption":179,"title":179,"icon":73,"href":48,"nofollow":75,"type":18},"Exhibition List","fal fa-list-ul",[182,199],{"title":183,"entries":184},"Organisers",[185],{"image":186,"link":197},{"mediaType":187,"sizes":188,"meta":194,"type":196},"image",{"default":189},{"url":190,"width":191,"height":192,"type":193},"/medien/medien/schirmherrschaft/p_kmkg_footer.png",159,63,"media-element-v1",{"alt":195,"title":195,"author":146,"licenseTyp":146},"p_kmkg_footer","media-v1",{"caption":146,"title":198,"icon":123,"href":124,"target":125,"nofollow":75,"type":18},"Karlsruher Messe- und Kongress GmbH",{"title":200,"entries":201},"Patronage",[202,214],{"image":203,"link":211},{"mediaType":187,"sizes":204,"meta":209,"type":196},{"default":205},{"url":206,"width":207,"height":208,"type":193},"/medien/medien/schirmherrschaft/logo_stadt-karlsruhe_mit-schutzraum_rgb.jpg",3542,2710,{"alt":210,"title":210,"author":146,"licenseTyp":146},"Logo_Stadt Karlsruhe_mit Schutzraum_rgb",{"caption":146,"title":212,"icon":123,"href":213,"target":125,"nofollow":75,"type":18},"City of Karlsruhe","https://www.karlsruhe.de/",{"image":215,"link":223},{"mediaType":187,"sizes":216,"meta":221,"type":196},{"default":217},{"url":218,"width":219,"height":220,"type":193},"/medien/medien/schirmherrschaft/bw100_gr_4c_vm_englisch_neu.png",1184,568,{"alt":222,"title":222,"author":146,"licenseTyp":146},"BW100_GR_4C_VM_englisch_neu",{"caption":146,"title":224,"icon":123,"href":225,"target":125,"nofollow":75,"type":18},"Ministry of Transport Ba-W眉 ","https://vm.baden-wuerttemberg.de/de/startseite",{"youtube":227,"linkedin":228,"facebook":229},"https://www.youtube.com/user/ITTRANSKarlsruhe","https://www.linkedin.com/company/ittrans/","https://www.facebook.com/ittrans.org",{"mediaType":187,"sizes":231,"meta":236,"type":196},{"default":232},{"url":233,"width":234,"height":235,"type":193},"/medien/medien/logos/eigene/logo-ittrans.png",300,200,{"alt":237,"title":238,"author":146,"licenseTyp":146},"Logo of the fair IT-TRANS","IT-TRANS Logo",{"mediaType":187,"sizes":240,"meta":245,"type":196},{"default":241},{"url":242,"width":243,"height":244,"type":193},"/medien/medien/logos/eigene/ittrans-logo-mini.svg",162,39,{"alt":246,"title":246,"author":146,"licenseTyp":146},"ittrans-logo-mini",{"icon192Url":248,"msapplicationTileColor":249,"icon32Url":250,"themeColor":249,"icon256Url":250,"icon16Url":251,"appleTouchIconUrl":250,"maskIconUrl":248},"/medien/medien/logos/eigene/favicon/favicon-svg.svg","#dfff8d","/medien/medien/logos/eigene/favicon/favicon-32x32.png","/medien/medien/logos/eigene/favicon/favicon-16x16.png","2026-03-03T00:00:00","2026-03-05T00:00:00",null,true,{"data":257,"error":75,"errorDescription":146},{"project":258,"currentLanguage":6,"showStickyEyecatcher":75,"showBreadcrumb":255,"canonical":259,"meta":260,"blocks":270,"alternativeLinks":410,"breadcrumbs":413},"it_trans_headless","https://www.it-trans.org/en/press-service/press-releases/pr-details/",{"ogTitle":261,"description":262,"robots":263,"ogUrl":259,"title":264,"ogDescription":265,"ogImage":266,"ogLocale":267,"googleSiteVerification":268,"ogType":269},"Accessibility in real time: how digitalisation is driving se","IT-TRANS: New app and on-board technology are a boon for bus travel\n\n","index, follow","Accessibility in real time: how digitalisation is driving self-determined participation in public transport","IT-TRANS: New app and on-board technology are a boon for bus travel","/medien/medien/opengraph/545_5190_behrendt_und_rausch.jpg","en_GB","Kbb302tXAG7rl1gESj8muLQmpUta1Ojv4KAcIWl__x8","website",[271,312,342,366,385],{"type":272,"variant":273,"reverse":75,"background":274,"columns":275},"layout-v1","50:50","transparent",[276,287],{"shiftUp":255,"entries":277},[278],{"headline":279,"highlighted":75,"content":285,"type":286},{"preHeadline":280,"caption":281,"align":282,"tag":283,"type":284},"Pressrelease 12 Feb 2024","Accessibility in realtime: How digitalisation is driving public transport progress for visually impaired passengers","left","h3","headline-v1","\u003Cp>\u003Cstrong>IT-TRANS: New app and on-board technology are a boon for bus travel\u003C/strong>\u003C/p>\u003Cp>In Switzerland, the Disability Equality Act requires barrier-free conversion of railway stations. In Germany, the Passenger Transport Act demanded accessibility in public transport by 2022. And in Austria, the law on the equality of people with disabilities required compliance by 2015 with transition periods. However, transition periods of around ten years are a big ask when it comes to remodelling stops, replacing buses and making underground stations more accessible. What is often overlooked is the fact that such accessibility does not end with raised kerbs at stops, lifts in stations and orientation strips, but extends to the entire transport experience - from route planning to orientation at major stops and real-time information in passenger vehicles.\u003C/p>\u003Cp>\u003C/p>\u003Cp>In collaboration with the Swiss Association for the Blind and Visually Impaired (SBV), Trapeze, a company that provides software solutions for public transport, has developed the INTROS system. It provides virtual assistance for passengers with visual impairments, helping them get from A to B, and will be presented in more detail at IT-TRANS from 14 to 16 May in Karlsruhe.\u003C/p>\u003Cp>\u003C/p>\u003Cp>By definition, public transport is as much a fundamental part of daily life as, say, education, energy supply and healthcare. For passengers with disabilities, however, the ability to use transport safely, stress-free and, above all, independently is key to an enhanced quality of life. While access for people with walking difficulties in particular has been improved in recent years, blind and visually impaired passengers face more specific challenges.\u003C/p>","content-v1",{"shiftUp":75,"entries":288},[289,310],{"media":290,"rounded":255,"fillHeight":75,"blockMaxHeight":305,"mediaPosition":306,"type":309},{"mediaType":187,"sizes":291,"meta":303,"type":196},{"lg":292,"md":296,"sm":297,"xs":298,"default":299},{"url":293,"width":294,"height":295,"type":193},"/medien/medien/bilder/presse/pressemitteilungen/heinz-peter-engels-katharina-messner-schalk-michael-groeger-von-der-saarbahn-%C2%A9-saarbahn_1230_1920x0.jpg",1920,1499,{"url":293,"width":294,"height":295,"type":193},{"url":293,"width":294,"height":295,"type":193},{"url":293,"width":294,"height":295,"type":193},{"url":300,"width":301,"height":302,"type":193},"/medien/medien/bilder/presse/pressemitteilungen/heinz-peter-engels-katharina-messner-schalk-michael-groeger-von-der-saarbahn-%C2%A9-saarbahn_1230.jpg",1230,960,{"alt":304,"title":304,"author":146,"licenseTyp":146},"heinz-peter-engels-katharina-messner-schalk-michael-groeger-von-der-saarbahn-漏-saarbahn_1230",400,{"x":307,"y":308},"center","bottom","media-block-v1",{"highlighted":75,"content":311,"type":286},"\u003Cp>By definition, public transport is as much a fundamental part of daily life as, say, education, energy supply and healthcare. For passengers with disabilities, however, the ability to use transport safely, stress-free and, above all, independently is key to an enhanced quality of life. While access for people with walking difficulties in particular has been improved in recent years, blind and visually impaired passengers face more specific challenges.\u003C/p>",{"type":272,"variant":273,"reverse":75,"background":274,"columns":313},[314,320],{"shiftUp":75,"entries":315},[316],{"headline":317,"highlighted":75,"content":319,"type":286},{"caption":318,"align":282,"tag":283,"type":284},"Learning from users","\u003Cp>So what problems does a person with a visual impairment encounter when travelling by bus? The variety of stops, routes and destinations, for a start, all of which are particularly common at transport hubs and can be a challenge even for sighted passengers. Which bus is currently pulling into the stop? Where are the entrances to the vehicle? When do I have to get off and where is the stop button? At best, there is an audible on-board announcement of upcoming stops; at worst, there is just a visual display - and these may not necessarily be correct due to last-minute diversions and timetable changes. Everything that many passengers take for granted when travelling by bus can be problematic for blind and visually impaired people.\u003C/p>\u003Cp>\u003C/p>\u003Cp>The INTROS development team worked closely with the SBV to identify the specific needs of blind people on public transport, and the most pressing issues. Michael Lingk, Product Manager at Trapeze, says: \"As the representative of visually impaired and blind passengers, the SBV approached Trapeze Switzerland in 2018 to assist with the development of a regionally scalable solution. Pupils from the Zugerland School for the Blind were involved in the first pilot project to ensure feasibilty of the solution, along with computer scientists from the SBV's Technology and Innovation department. In short, the app was developed by those affected for those affected.\"\u003C/p>",{"shiftUp":75,"entries":321},[322,338],{"media":323,"rounded":255,"fillHeight":75,"mediaPosition":336,"type":309},{"mediaType":187,"sizes":324,"meta":334,"type":196},{"lg":325,"md":328,"sm":329,"xs":330,"default":331},{"url":326,"width":294,"height":327,"type":193},"/medien/medien/bilder/presse/pressemitteilungen/michael-lingk_original_9_6_450x300_1920x0.jpg",1280,{"url":326,"width":294,"height":327,"type":193},{"url":326,"width":294,"height":327,"type":193},{"url":326,"width":294,"height":327,"type":193},{"url":332,"width":333,"height":234,"type":193},"/medien/medien/bilder/presse/pressemitteilungen/michael-lingk_original_9_6_450x300.jpg",450,{"alt":335,"title":335,"author":146,"licenseTyp":146},"michael-lingk_original_9_6_450x300",{"x":282,"y":337},"top",{"headline":339,"highlighted":75,"content":341,"type":286},{"caption":340,"align":282,"tag":283,"type":284},"Real-time communication and networked systems","\u003Cp>The system is based on an on-board module connected to the vehicle's computer via an interface, alongside a smarthphone app that can communicate with the on-board module using Bluetooth Low Energy. The focus is always on enabling passengers to plan and start their journey as independently as possible, and without the need for third-party assistance.\u003C/p>\u003Cp>\u003C/p>\u003Cp>Before travelling, passengers can use the app to access timetables and plan their route, with the system automatically identifying the stop closest to their current location. If the passenger is already at the stop, the system recognises this and displays the local timetable. When the desired vehicle arrives, the app informs the user and guides them to the correct boarding point.\u003C/p>\u003Cp>\u003C/p>\u003Cp>An important component of INTROS is real-time communication with the vehicle's on-board computer and, therefore, direct interaction. For example, through the app, users can tell the driver that they need more time to get on or off the vehicle, and at which stop they wish to alight. Acoustic signals on board and a hands-free system help further simplify the process.\u003C/p>",{"type":272,"variant":273,"reverse":255,"background":274,"columns":343},[344,362],{"shiftUp":75,"entries":345},[346],{"media":347,"rounded":255,"fillHeight":75,"blockMaxHeight":305,"mediaPosition":361,"type":309},{"mediaType":187,"sizes":348,"meta":359,"type":196},{"lg":349,"md":352,"sm":353,"xs":354,"default":355},{"url":350,"width":294,"height":351,"type":193},"/medien/medien/bilder/presse/pressemitteilungen/katharina-messner-schalk_1920x0.jpg",2739,{"url":350,"width":294,"height":351,"type":193},{"url":350,"width":294,"height":351,"type":193},{"url":350,"width":294,"height":351,"type":193},{"url":356,"width":357,"height":358,"type":193},"/medien/medien/bilder/presse/pressemitteilungen/katharina-messner-schalk.jpg",2040,2910,{"alt":360,"title":360,"author":146,"licenseTyp":146},"katharina-messner-schalk",{"x":307,"y":307},{"shiftUp":75,"entries":363},[364],{"highlighted":75,"content":365,"type":286},"\u003Cp>Other user groups could also benefit from the service, for example senior citizens and those unable to use conventional passenger information due to a literacy issues or learning difficulties.\u003C/p>\u003Cp>\u003C/p>\u003Cp>Saarbahn is implementing the project, which is based on successful cooperation between all parties involved, across its entire bus fleet. With 28 trains and 138 buses, the company transports around 40 million people a year in the state capital of Saarbr眉cken and the surrounding region.\u003C/p>\u003Cp>\u003C/p>\u003Cp>Says IT-TRANS Senior Product Manager Markus Kocea: \"At Messe Karlsruhe, we engage in intensive dialogue on the topic of accessibility, especially through our in-house trade fair REHAB. What we have learned time and time again is that appropriate offers are well received when they enable people to cope with everyday life largely independently. This also includes travelling safely from A to B without having to rely on the help of others, thanks to reliable and well thought-out technology. We are delighted that Trapeze will be presenting the innovative INTROS system at the upcoming IT-TRANS from 14 to 16 May 2024.\"\u003C/p>",{"type":272,"variant":367,"background":274,"columns":368},"contained",[369],{"shiftUp":75,"entries":370},[371,375],{"headline":372,"highlighted":75,"content":374,"type":286},{"caption":373,"align":282,"tag":283,"type":284},"After successful trial run, Saarbahn equips entire bus fleet","\u003Cp>Saarbahn is currently equipping its entire bus fleet with the barrier-free INTROS information and orientation system. In doing so, the Saarbr眉cken-based transport company aims to make it easier for blind and visually impaired passengers, in particular, to use public transport, thus supporting their need for independence.\u003C/p>\u003Cp>\u003C/p>\u003Cp>The lighthouse project is funded by the state of Saarland, and was preceded by another Saarbahn initiative in 2020 and 2021, which was supported by the Saarland Association for the Blind and Visually Impaired, the full-time Commissioner for the Disabled and the Saarbr眉cken Advisory Council for the Disabled.\u003C/p>\u003Cp>\u003C/p>\u003Cp>The \"barrier-free information and orientation system\" was tested in cooperation with blind and visually impaired passengers. \"The focus was on the special requirements of the target groups and the user-friendliness of the system,\" explains Katharina Me脽ner-Schalk, Head of Strategic Projects at Saarbahn. After several months of testing, the technology was described by test users as suitable for offering everyday assistance to blind and visually impaired people.\u003C/p>",{"type":376,"align":282,"entriesType":18,"entries":377},"cta-list-v1",[378],{"caption":379,"title":379,"icon":380,"href":381,"nofollow":75,"downloadData":382,"type":18},"Download the press release","fal fa-download","/medien/medien/dateien/presse/2024/it-trans_artikel_barrierefreiheit_im_opnv_final_neu_eng.pdf",{"size":383,"extention":384},"351.1 kB","pdf",{"type":272,"variant":367,"background":386,"columns":387},"colored",[388],{"shiftUp":75,"entries":389},[390],{"headline":391,"persons":395,"type":409},{"preHeadline":392,"caption":393,"align":282,"tag":394,"type":284},"Press","Do you need an expressive interview, current press photos or a short statement? 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