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href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/college-accounts-cids/">College Identifiers (CIDs)</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/set-up/">Account setup</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/activate/">Activate your Imperial account</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/manage-your-account/">Manage your account</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/change-reset-password/">Change or reset a password</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/">Wi-Fi and networks</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wifi/">Access the wireless (Wi-Fi) network</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wifi/imperial-wpa/">Imperial-WPA: College members</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wifi/eduroam/">eduroam</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wired-network/">Access the wired network</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/register-a-device-on-the-halls-of-residence-network/">Register a device on the Halls of Residence network</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/network-blocks-and-bans/">Network blocks and bans</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/network-infrastructure/">Network infrastructure</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/next-gen-wifi/">New Wi-Fi</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/next-gen-wifi/new-wi-fi-benefits/">New Wi-Fi benefits</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/next-gen-wifi/new-wi-fi-project-timeline/">New Wi-Fi project timeline</a></li> </ul> </li> </ul> </li> <li><span class="currentbranch2"><a href="/admin-services/ict/self-service/connect-communicate/remote-access/">Accessing services remotely</a></span> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/unified-access/">Unified Access</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/remotely-access-my-college-computer/">Remotely access my College computer</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/remotely-access-my-college-computer/wake-my-pc/">Wake my PC</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/azure-virtual-desktop/">Azure Virtual Desktop</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/virtual-private-network-vpn/">Virtual private network (VPN)</a></li> <li><span class="currentbranch3"><a href="/admin-services/ict/self-service/connect-communicate/remote-access/censorship/">Internet censorship and access to software in other countries</a></span> <ul class="multilevel-linkul-3"> <li><span class="currentbranch4"><a href="/admin-services/ict/self-service/connect-communicate/remote-access/censorship/guidance-for-those-working-from-china/">Guidance for those working from China</a></span></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/effective-remote-working/">Effective remote working</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/working-remotely/">Stay secure when working remotely</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/">Sharing and collaboration tools</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/sharepoint-online/">SharePoint</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/wikis/">Wikis</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/box-storage/">Box</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/box-storage/moving-files-from-box-to-office-365-/">Moving files from Box to Office 365 </a></li> </ul> </li> <li><a href="/dev-sites/admin-services/ict/features/collaborate/">Teams</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/">Zoom</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/accessing-zoom/">Accessing Zoom</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-meetings/">Zoom Meetings</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-meetings/changes-to-pmi-personal-meeting-id/">Changes to PMI (Personal meeting ID)</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-meetings/zoom-meeting-administration-self-service-tool/">Zoom Meeting Administration Self Service Tool</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/breakout-rooms/">Breakout rooms</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/webinars/">Webinars</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-rooms/">Zoom Rooms</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/recording-zoom-meetings/">Recording Zoom meetings</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-student-user-guide/">Zoom student user guide</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/when-to-use-zoom-or-teams/">When to use Zoom or Teams</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-training-support-and-faqs/">Zoom training, support and FAQs</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/yammer/">Yammer</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/sharing-files/">Sharing files</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/shared-group-space/">Shared group space</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/docusign-create-and-send-electronic-agreements/">DocuSign (create and send electronic agreements)</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/">Saving my files</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/onedrive-for-business/">OneDrive for Business</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/onedrive-for-business/">OneDrive for Business</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/file-sync-recovery-and-backup/">File sync, recovery and backup</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/">Hosting and storage</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/databases/">Databases</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/">Servers</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/terms-conditions/">Terms and conditions for virtual servers</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/websites/">Websites</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/public-cloud/">Public cloud</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/telephones-mobile/">Telephones and mobile</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/telephones-mobile/update-college-directory/">Update details on the College Directory</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/telephones-mobile/staff-mobiles/">Staff mobiles</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/telephones-mobile/place-a-telecoms-order/">Place a telecoms order</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/telephones-mobile/report-a-telecoms-fault/">Report a telecoms fault</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/">Computers and printing</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/computers-printing/campus-computers/">Campus computers</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/campus-computers/improving-login-times-for-shared-devices/">Using shared devices on our campuses</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/">Staff computers</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/device-management/">Device Management</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/device-management/apple-device-management/">Apple Device Management</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/device-management/windows-device-management/">Windows Device Management</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/">Windows 11</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/benefits-of-windows-11/">Benefits of Windows 11</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/upgrade-to-windows-11/">Upgrade to Windows 11</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/windows-10-to-11-faqs-and-support/">Windows 10 to 11 FAQs and support</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/ie-mode/">Internet Explorer compatability mode for Edge</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/ie-mode/test-page/">Internet Explorer mode test page</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/">Printing, photocopying and scanning</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/how-to-print/">Print, scan and photocopy documents</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/install-print-drivers/">Install print drivers</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/cost/">Printing costs</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/buy-credit/">Pay for printing and photocopying</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/non-touch-card-printers/">Using printers without touch card readers</a></li> <li><a href="https://ictprintservice.imperial.ac.uk/" target="_blank">Access the mobile printing portal</a></li> <li><a href="https://ictprintservice.imperial.ac.uk">Check print credit balance</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/faq/">FAQ: Printing</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/">Get devices and software</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/buy-computers-and-devices/">Buy computers and devices</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/">Get software</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/get-software-for-students/">Get software for students</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/get-software-for-staff/">Get software for staff</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/software-hub/">Software Hub</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/academia/">Academia</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/conditions-of-use-of-it-resources/">Conditions of Use of IT Resources</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/">Research support</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/research-support/rcs/">Research Computing Service</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-access/">Get Access</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-access/terms-and-conditions/">Terms and Conditions</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-access/terms-and-conditions/rcs-access-policy/">RCS Access Policy</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-access/terms-and-conditions/citing-the-service/">Citing the service</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-support/">Get support</a> <ul class="multilevel-linkul-3"> <li><a href="https://selfservice.rcs.imperial.ac.uk/" target="_blank" class="">Research Computing Self-service</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-support/contact-us/">Raise a ticket and contact us</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-support/faqs/">Frequently asked questions</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-support/training/">Training</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/">Service offering</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/big-data-and-analytical-unit-bdau/">Big Data and Analytical Unit (BDAU)</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/hpc/">High Performance Computing</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/rds/">Research Data Store</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/interactive-research-computing/">Interactive Research Computing</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/">Research Software Engineering</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/software-projects/">Software projects</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/open-source-booster/">Open-source booster</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/code-surgeries/">Code surgeries</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/resources-for-pis/">Resources for PIs</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/department-rse-support/">Department RSE support</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/rse-toolkit/">RSE toolkit</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/case-studies/">Case studies</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/legal-information/">Legal information</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/about-the-team/">About the team</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/charging-structure/">Charging structure</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/trusted-research-environment/">Trusted Research Environment (TRE)</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/trusted-research-environment/acceptable-use-policy/" class="">Acceptable Use Policy</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/">About us</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/platforms/">Research Computing Platforms</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/about-the-team/">Research Software Engineering</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/research-management-applications/">Research Management Applications</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/">Strategic team</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/governance/">Governance</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/jobs/">Work with us</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/jobs/hpc_rse_experience_programme/">The HPC and RSE Experience Programme</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/">Virtual Servers</a></li> <li><a href="/admin-services/ict/self-service/research-support/management-of-research-data-and-code/">Management of research data and code</a></li> <li><a href="/admin-services/ict/self-service/research-support/research-support-systems/">Research support systems</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/research-support/research-support-systems/github/">GitHub</a></li> <li><a href="http://www3.imperial.ac.uk/researchsupport/">Contact the Research Office</a></li> <li><a href="/admin-services/library/">Contact the Library</a></li> <li><a href="http://icis.imperial.ac.uk/">Access ICIS</a></li> <li><a href="https://symplectic.imperial.ac.uk/homepage.html">Access Symplectic Elements</a></li> <li><a href="http://spiral.imperial.ac.uk/">Access Spiral Digital Repository</a></li> <li><a href="https://www.imperial.ac.uk/research-and-innovation/research-office/support/research-facilities/">Access Research Facilities Directory</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/">Contact the ICT Service Desk</a></li> <li><a href="https://www.imperial.ac.uk/research-and-innovation/research-office/preparing-and-costing-a-proposal/">Costing a Research Proposal</a></li> <li><a href="/admin-services/ict/self-service/research-support/research-support-systems/research-data-environments/">Research data environments</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/grants/">Research grants (ICIS)</a></li> <li><a href="/research-and-innovation/support-for-staff/research-office/support/research-facilities/research-facilities-directory/">Research Facilities Directory</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/imperial-college-analytics-ica/">Imperial College Analytics (ICA)</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/">Administrative systems</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/">Imperial College Information Systems (ICIS)</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/login/">Access ICIS</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/">Request access to ICIS modules</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/finance/">Finance module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/grants/">Grants module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/hr/">HR module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/purchasing/">Purchasing module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/student-system/">Student System (Banner)</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/cid-generator/">Individual Person CID generator</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/payroll/">Payroll module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/set-up-contingent-workers/register-contingent-workers/">Long-term visitor or contractor (contingent worker)</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/set-up-contingent-workers/">Set up contingent workers in ICIS</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/set-up-contingent-workers/register-contingent-workers/">Register new contingent workers in ICIS</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/reporting-tools/">Reporting tools for ICIS</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/training/">ICIS training</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/support/">ICIS support contacts</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/using-icis-forms/">Using ICIS forms</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/using-icis-forms/microsoft-edge-windows-10-only/">Microsoft Edge (Windows 10 only)</a></li> </ul> </li> <li><a href="http://icis.imperial.ac.uk/" target="_blank">Login to ICIS</a></li> <li><a href="https://secureaccess.imperial.ac.uk/dana-na/auth/url_default/welcome.cgi" target="_blank">Login to ICIS remotely</a></li> <li><a href="http://www.imperial.ac.uk/ict/servicedesk/icis/" target="_blank">Request access to ICIS modules via ICIS Authorisation</a></li> <li><a href="https://www.imperial.ac.uk/cidgenerator/login.aspx" target="_blank">Login to the Corporate CID Generator</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/">Contact the ICT Service Desk</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/login-faq/">FAQ: Logging in to ICIS</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/authorisation-faq/">FAQ: ICIS Authorisation</a></li> <li><a href="https://www.imperial.ac.uk/research-and-innovation/research-office/">Contact the Research Office</a></li> <li><a href="https://www.imperial.ac.uk/finance">Contact the Finance Office</a></li> <li><a href="https://www.imperial.ac.uk/human-resources/about-us/contact-us/systems-and-information/">Contact HR ICIS Support</a></li> <li><a href="https://www.imperial.ac.uk/finance/purchasing/contact-us/purchasing-accounts-payable-and-expenses-helpdesk/">Contact the Purchasing Help Desk</a></li> <li><a href="https://www.imperial.ac.uk/admin-services/registry/">Contact Registry</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/student-system/">Student System (Banner)</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/contact-ict-service-desk/">Report a technical problem with Student System (Banner): contact the ICT Service Desk</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/i360/">Imperial 360</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/my-imperial/">My Imperial</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/business-analytics/">Business Analytics</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/business-analytics/data-and-analytics/">Data and Analytics</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/">Business Analytics Tools</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/imperial-college-analytics-ica/">Imperial College Analytics (ICA)</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/microsoft-power-bi/">Microsoft Power BI</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/discoverer/">Discoverer</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/business-analytics-super-users/">Business Analytics Super Users</a></li> <li><a href="/staff/tools-and-reference/web-guide/tools/analytics-dashboards/">Access Google Analytics dashboards</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/">Digital Education Services</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/">Getting Started</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/academic-staff/">Academic Staff</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/non-academic-staff/">Non-Academic Staff</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/guest-lecturer-or-presenter/">Guest Lecturer or Presenter</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/">Student</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/">Audio Visual Services</a> <ul class="multilevel-linkul-2"> <li><a href="https://www.imperial.ac.uk/ict/elearning-apps/PanoptoRoomInfo/" target="_blank">Teaching Spaces with Panopto</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/purchase-av-equipment/">Purchase AV equipment</a></li> <li><a href="https://www.imperial.ac.uk/staff/tools-and-reference/web-guide/tools/digital-signage/" class="">Digital Signage</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/it-support-for-teaching-spaces/">IT support for teaching spaces</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/it-support-for-teaching-spaces/av-support-videos/">AV support videos</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/">Help Guides</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/airtame/">Airtame</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/sennheiser-mobileconnect/">Sennheiser MobileConnect</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/hearing-loops-in-teaching-spaces/">Hearing loops in teaching spaces</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/preparing-for-teaching-in-imperial-spaces/">Preparing for teaching in Imperial spaces</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/best-practice-while-using-av-in-teaching-spaces/">Best practice while using AV in teaching spaces</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/">Digital Education Platforms</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/">Panopto (Lecture recording)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-staff-user-guide/">Panopto Help for Staff</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-staff-user-guide/schedule-a-recording/">Schedule a recording</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-staff-user-guide/add-captions-to-panopto-asr-and-verbit/">Add Captions to Panopto (ASR and Verbit)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-staff-user-guide/panopto-self-service-administration-tool/">Panopto Self Service Administration Tool</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-app/">Panopto mobile App</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-accessibility-statement/">Panopto accessibility statement</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/">Blackboard Learn (Virtual Learning Environment)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/">Blackboard Learn Help for Staff</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/courses/">Courses</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/course-banners/">Course Banners</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/create-content/">Create content</a> <ul class="multilevel-linkul-5"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/create-content/create-matlab-coding-problems-in-blackboard/">Create MATLAB coding problems in Blackboard</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/enrol-users/">Enrol users</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-app/">Blackboard App</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-accessibility-statement/">Blackboard accessibility statement</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-ultra-base-navigation/">Blackboard Learn Ultra Base Navigation</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-ultra-base-navigation/frequently-asked-questions/">Frequently Asked Questions</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-ultra-base-navigation/things-to-try-with-ultra-base-navigation/">Things to Try with Ultra Base Navigation</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/anthology-ally-accessible-content-help/">Anthology Ally (Accessible Content Help)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/anthology-ally-accessible-content-help/ally-for-students/">Ally for students</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/anthology-ally-accessible-content-help/ally-for-staff/">Ally for staff</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/">Turnitin (Text matching software)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/">Turnitin (for students)</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/submit-an-assignment/">Submit an assignment</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/view-my-grades/">View my Grades</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/access-my-similarity-reports/">Access My Similarity Reports</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/access-to-turnitin-submissions-prior-to-july-2022/">Access to Turnitin submissions prior to July 2022</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/">Turnitin (for staff)</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/access-turnitin/">Access Turnitin</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/create-an-assignment/">Create an assignment</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/grade-a-turnitin-assignment/">Grade a Turnitin assignment</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/check-similarity/">Check Similarity</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/delete-a-paper/">Delete a paper</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/use-peermark/">Use Peermark</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/access-to-turnitin-submissions-prior-to-july-2022/">Access to Turnitin submissions prior to July 2022</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-accessibility-statement/">Turnitin accessibility statement</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mentimeter/">Mentimeter (Real-time polling)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mentimeter/mentimeter-accessibility-statement/">Mentimeter accessibility statement</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/">Microsoft Teams (For Teaching and Learning)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/creating-and-managing-a-team/">Creating and managing a Team</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/adding-staff-and-students-to-a-team/">Adding staff and students to a Team</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/add-content-to-your-team/">Add content to your Team</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/setting-up-meetings-in-teams/">Setting up meetings in Teams</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/breakout-rooms-in-teams/">Breakout Rooms in Teams</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/moving-teams-recordings-into-panopto-/">Moving Teams Recordings into Panopto </a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/teams-for-students/">Teams for Students</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/microsoft-teams/">Microsoft Teams (Office 365)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/teams-rooms/">Teams Rooms</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feedback-fruits-peer-assessment/">Feedback Fruits (Peer Assessment)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feedback-fruits-peer-assessment/imperial-accessibility-statement-feedback-fruits-/">Imperial accessibility statement Feedback Fruits </a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/webpa/">WebPA (Peer Assessment)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mobius-assessment-mathematics-tool/">Möbius Assessment (Mathematics tool)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mobius-assessment-mathematics-tool/mobius-accessibility-statement/">Möbius accessibility statement</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/">WISEflow (Online Assessment)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/">WISEflow Help for Staff</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/supporter/">Supporter</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/manager/">Manager</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/reviewer/">Reviewer</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/author/">Author</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/invigilator/">Invigilator</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/assessor/">Assessor</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/">Schoolyear Safe Exam Workspace (Secure Exams)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-students/">Schoolyear Safe Exam Workspace (Help for students)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-staff/">Schoolyear Safe Exam Workspace (Help for staff)</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-staff/setting-up-a-sew-exam/">Setting up a SEW exam</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-staff/supporting-a-sew-exam/">Supporting a SEW exam</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-staff/frequently-asked-questions/">Frequently asked questions</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/">Starfish (Welfare and academic support)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/how-to-guides-and-support/">How-to guides and support</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/glossary-of-terms/">Glossary of terms</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/starfish-representatives/">Starfish representatives</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/terms-of-use-and-data-protection/">Terms of use and Data protection</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/ed-discussion/">ed discussion</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/ed-discussion/ed-discussion-accessibility-statement-/">ed discussion accessibility statement </a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integrations with Digital Education Services</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/teaching-and-learning-policies/">Teaching and Learning Policies</a></li> <li><a href="https://www.imperial.ac.uk/ict/elearning-apps/IWantTo/" target="_self">Find service by use case</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/multi-factor-authentication-mfa-in-cluster-rooms-and-lecture-theatres/">Multi-factor Authentication (MFA) in cluster rooms and lecture theatres</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/">Digital Education Innovation Services</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/digital-education-innovation-pilot-policy/">Digital Education Innovation Pilot Policy</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/glossary/">Glossary</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/meet-the-team/">Meet The Team</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/diged_webinar_week/">DigEd Webinar Week 2023</a></li> <li><a href="/admin-services/ict/" target="_blank" class="">ICT Homepage</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/">Be Secure (IT Security)</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/be-secure/passwords-and-extra-security/">Passwords and extra security</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/passwords-and-extra-security/passwords/">Passwords</a></li> <li><a href="/admin-services/ict/self-service/be-secure/passwords-and-extra-security/multi-factor-authentication/">Multi-factor authentication</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/installing-updates-and-antivirus/">Installing updates and antivirus</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/installing-updates-and-antivirus/upgrading-your-macos/">Upgrading your macOS</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/keep-your-files-and-data-safe/">Keep your files and data safe</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/keep-your-files-and-data-safe/cloud-apps/">Cloud apps e.g. Eventbrite, Zoom, Wufoo, Doodle, Slack</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/be-secure/keep-your-files-and-data-safe/cloud-apps/eventbrite/">Eventbrite Guidance</a></li> <li><a href="/admin-services/ict/self-service/be-secure/keep-your-files-and-data-safe/cloud-apps/zoom/">Zoom Guidance</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/">Spam, phishing and malware</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/report-message-add-in/">Report message add-in</a></li> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/spam/">Spam quarantine</a></li> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/web-filtering/">Web Filtering</a></li> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/fake-websites/">Fake websites</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/keeping-mobiles-and-tablets-protected/">Keeping mobiles and tablets protected</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/keeping-mobiles-and-tablets-protected/wipe-data-mobile-device/">Wipe a mobile device remotely using College's Active Sync</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/">Encrypt and protect your data</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/symantec-file-share-encryption/">Symantec File Share Encryption</a></li> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/cloud-data/">Encrypt data stored in the cloud</a></li> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/bitlocker/">Bitlocker</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/bitlocker/bitkey-recovery-mbam/">Bitkey Recovery (MBAM)</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/information-systems-security-policies/">Information Systems Security Policies</a></li> <li><a href="/admin-services/ict/self-service/be-secure/security-awareness-training/">Information Security Awareness training</a></li> <li><a href="/admin-services/ict/self-service/be-secure/contact-ict-security/">Contact ICT Security</a></li> </ul> </li> </ul> </li><li><a href="/admin-services/ict/training-and-resources/">Training and resources</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/training-and-resources/gartner/">Gartner IT strategy resources</a></li> <li><a href="/staff/tools-and-reference/web-guide/tools/qualtrics/">Survey software (Qualtrics)</a></li> <li><a href="/admin-services/staff-development/courses-and-programmes/online-learning/e-learning-courses/linkedin-learning/" class="">LinkedIn Learning</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/">Inclusive Technology</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/organisation-and-time-management/">Organisation and time management</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/writing-planning-and-proofreading/">Writing, planning and proofreading</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/reading/">Reading</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/note-taking/">Note taking</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/research-and-referencing/">Research and referencing</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/revision/">Revision</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/procrastination-and-stress-management/">Procrastination and stress management</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/live-webinars/">Live Webinars</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/online-training/">Online Training</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/accessibility/">Accessibility</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/">Microsoft Office 365 resources</a></li> </ul> </li><li><a href="/admin-services/ict/about-ict/">About us</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/about-ict/digital-plan/">Digital Plan</a></li> <li><a href="/admin-services/ict/about-ict/leadership/">Leadership and organisational structure</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/leadership/cio/">Chief Information Officer (CIO)</a></li> <li><a href="/admin-services/ict/about-ict/leadership/technology-office/">Technology Office</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/">Products</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-lines/">Product lines</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/" class="">Product Release Notes</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/student-lifecycle/" class="">Student Lifecycle</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/student-lifecycle/quarter-one-release-notes/" class="">Quarter one release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/student-lifecycle/quarter-two-release-notes/" class="">Quarter two release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/student-lifecycle/quarter-three-release-notes/" class="">Quarter three release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/student-lifecycle/quarter-four-release-notes/" class="">Quarter four release notes</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/digital-campus/" class="">Digital Campus</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/digital-campus/quarter-one-release-notes/" class="">Quarter one release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/digital-campus/quarter-two-release-notes/" class="">Quarter two release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/digital-campus/quarter-three-release-notes/" class="">Quarter three release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/digital-campus/quarter-four-release-notes/" class="">Quarter four release notes</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/cross-functional-/" class="">Cross Functional </a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/cross-functional-/quarter-one-release-notes/" class="">Quarter one release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/cross-functional-/quarter-two-release-notes/" class="">Quarter two release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/cross-functional-/quarter-four-release-notes/" class="">Quarter four release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/cross-functional-/quarter-three-release-notes/" class="">Quarter three release notes</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/finance-and-human-resources/" class="">Finance and Human Resources</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/finance-and-human-resources/quarter-one-release-notes/" class="">Quarter one release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/finance-and-human-resources/quarter-two-release-notes/" class="">Quarter two release notes</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/data-and-analytics/" class="">Data and Analytics</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/data-and-analytics/quarter-one-release-notes/" class="">Quarter one release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/data-and-analytics/quarter-three-release-notes/" class="">Quarter three release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/data-and-analytics/quarter-four-release-notes/" class="">Quarter four release notes</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/research/" class="">Research</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/research/quarter-two-release-notes/" class="">Quarter two release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/research/quarter-three-release-notes/" class="">Quarter three release notes</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/about-ict/leadership/research-computing-services/">Research Computing Services</a></li> <li><a href="/admin-services/ict/about-ict/leadership/infrastructure-and-shared-services/">Infrastructure and Shared Services</a></li> <li><a href="/admin-services/ict/about-ict/leadership/customer-success/">Customer Success</a></li> <li><a href="/admin-services/ict/about-ict/leadership/digital-education-services/">Digital Education Services</a></li> <li><a href="/admin-services/ict/about-ict/leadership/business-operations/">Business Operations</a></li> <li><a href="/admin-services/ict/about-ict/leadership/security/">Cyber Security Office</a></li> <li><a href="/admin-services/ict/about-ict/leadership/governance/">Governance</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/about-ict/leadership/governance/certifications/">Our Certifications</a></li> <li><a href="/admin-services/operational-improvement/process-architecture/">Key Process Governance and Architecture</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/about-ict/how-to-engage/">How to engage with ICT</a></li> <li><a href="/admin-services/ict/about-ict/ict-communities/">ICT communities</a></li> <li><a href="/admin-services/ict/about-ict/join-our-team/">Join our team</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/join-our-team/edi/">Equality, Diversity and Inclusion</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/women/">Women in ICT</a></li> <li><a href="/admin-services/ict/about-ict/sustainability/">Sustainability in ICT</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/sustainability/the-lifecycle-of-your-device/">The lifecycle of your device</a></li> <li><a href="/admin-services/ict/about-ict/sustainability/impact-of-technology-on-the-environment/">Impact of technology on the environment</a></li> <li><a href="/admin-services/ict/about-ict/sustainability/superheroes/">Be a sustainability superhero</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/ict-awards/">ICT Awards</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/ict-awards/nomination-guidance-for-ict-awards/">Nomination guidance for ICT awards</a></li> </ul> </li> </ul> </li><li><a href="/admin-services/ict/new-to-imperial/">New to Imperial</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/new-to-imperial/staff/">ICT resources for new staff</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/">ICT resources for new students</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/new-to-imperial/students/get-online/">Get online</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/activate-your-imperial-account/">Activate your Imperial account</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/my-learning/">My learning</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/my-imperial-campus/">My Imperial Campus</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/software-for-your-course/">Software for your course</a></li> </ul> </li> </ul> </li><li><a href="/admin-services/ict/visitors-guests/">Visitors and guests</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/visitors-guests/guest-account/">About guest accounts</a></li> <li><a href="/admin-services/ict/visitors-guests/request-guest-account/">Create a guest account</a></li> <li><a href="/admin-services/ict/visitors-guests/conference-guest-accounts/">Create conference guest accounts</a></li> <li><a href="https://guestaccess.imperial.ac.uk/GuestLogin/default.aspx">Access the Guest Account system</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/">Contact the ICT Service Desk if you have problems with Guest accounts</a></li> </ul> </li><li><a href="/admin-services/ict/remote/">Hybrid working</a></li>  </ul> </nav> </div> </div> </div> </div> </header> <main id="page"> <div class="show-no-js"> <div class="container"> <p class="step-1">In this section</p> <nav class="nav-fallback"> <ul class="nav-fallback__parent"> <li> <a class="lwi" href="/admin-services/ict/"> Information and Communication Technologies </a> </li> </ul> </nav> </div> </div> <div class="container content-template" id="content"> <nav class="page-area-heading"> <a href="/admin-services/ict/">Information and Communication Technologies</a> </nav> <div class="page-heading lg-8 sm-12"> <div class="breadcrumbs"> <ul> <li><a href="/">Imperial Home</a></li> <li><a href="/admin-services/">Administration and support services</a></li><li><a href="/admin-services/ict/">Information and Communication Technologies</a></li><li><a href="/admin-services/ict/self-service/">Self service</a></li><li><a href="/admin-services/ict/self-service/connect-communicate/">Connect and communicate</a></li><li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/">Accessing services remotely</a></li><li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/censorship/">Internet censorship and access to software in other countries</a></li><li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/censorship/guidance-for-those-working-from-china/">Guidance for those working from China</a></li> </ul> </div> <h1>Guidance for those working from China</h1> </div> <div class="row row--space-between flow-opposite top" id=""> <aside class="col lg-3 md-4 sm-12"> </aside> <div class="col lg-8 sm-12" role="main" id="primary-content">  <div class="module flow-m"> <div class="row wysiwyg"> <p><span class="TextRun SCXW166944017 BCX0" data-contrast="auto"><span class="NormalTextRun SCXW166944017 BCX0"><span class="TextRun SCXW166944017 BCX0" data-contrast="auto"><span class="NormalTextRun SCXW166944017 BCX0">To support staff and students affected by COVID-19, we have created this web page for those working</span></span><span class="TextRun SCXW166944017 BCX0" data-contrast="auto"><span class="NormalTextRun SCXW166944017 BCX0"> or studying</span></span><span class="TextRun SCXW166944017 BCX0" data-contrast="auto"><span class="NormalTextRun SCXW166944017 BCX0"> remotely in mainland China while travel restrictions are in place</span></span><span>. For more general help and support, please see the </span><a style="font-size: 1.5rem; font-weight: 400;" href="/admin-services/ict/remote/">Accessing ICT resources remotely web pages</a><span>. If you need to raise a query with the service desk and you are working from China, please make this clear when you </span><a style="font-size: 1.5rem; font-weight: 400;" href="/admin-services/ict/contact-ict-service-desk/">contact us</a><span> so we can give you the correct guidance.</span><span>  </span></span></span></p> <p>The situation in China is changing constantly and many services are dependent on a user’s specific set up (device, network connection, software etc.) Unfortunately, the below information is <strong>not </strong>a guarantee that this software will work for you.<span> </span></p> <h2>What apps and websites are blocked in China?</h2> <p><span>Many applications and websites are blocked in mainland China, including those for productivity, social media, streaming, news, VOIP and search. Without using a VPN you will generally be unable to send or receive voice messages, videos, images or any other types of files via a blocked application. Please read further for our guidance around VPN usage in China. </span></p> <p>According to Wikipedia, there are approximately 10,000 websites blocked under China's internet censorship policy. Some of the key sites are:</p> <ul> <li>Google services – Maps, Gmail and Docs</li> <li>YouTube</li> <li>Facebook, including Messenger</li> <li>Wikipedia</li> <li>Personal OneDrive</li> <li>BBC</li> <li>New York Times</li> <li>Guardian</li> <li>Bloomberg</li> <li>Wall Street Journal</li> <li>Reuters</li> <li>CNN</li> <li>Time</li> </ul> <p><a href="https://en.wikipedia.org/wiki/Websites_blocked_in_mainland_China" target="_blank">See the full list on Wikipedia</a>, which is subject to frequent change.</p> <h2>What websites are available in China?</h2> <p>Access to some websites are restricted from China and this can vary between regions.  The below websites can show the likely availability of services but doesn't guarantee that they will work or you may need to use a VPN to access them. </p> <ul> <li><a href="https://www.comparitech.com/privacy-security-tools/blockedinchina/">Comparitech</a></li> <li><a href="http://www.chinafirewalltest.com/">China firewall test</a></li> <li><a href="https://www.vpnmentor.com/tools/test-the-great-china-firewall/">VPN mentor</a></li> <li><a href="https://www.websitepulse.com/tools/china-firewall-test#Using">Website pulse</a></li> </ul> <h2>Virtual Private Networks (VPNs)</h2> <div><span>The use of VPNs isn’t specifically banned in China. </span><span></span><span>Staff and students are advised to consider what they are trying to access and whether a VPN is required. </span></div> <p><span>Issues associated with VPNs include:</span></p> <ol> <li><span>VPNs require specific software to be installed and then configured. This process can be difficult across a range of devices, particular on non-college-owned systems. </span></li> <li><span>VPNs are often blocked, intentionally or accidentally, by networks. This can prevent the use of a VPN - and VPN-dependent services - entirely. </span></li> <li><span>VPNs may be rate-limited and therefore suffer from an unreliable or poor performing connection. This is common on residential broadband connections, where many ISPs limit VPNs entirely. </span></li> <li><span>When connected to a VPN traffic may be channelled through a route you are not aware of, as they are not application-specific. Examples include BBC iPlayer or Netflix, or other traffic which is legitimate at home, but not permitted. This has been problematic in the past, as ICT has to address these violations of the AUP, even though the user did not intend this. </span></li> </ol> <p><span><span>ICT advises against the installation and use of a third-party VPN in China.  Members of Imperial should check local laws and guidance before attempting to connect to the College VPN. </span><span>Further information is available here: <a href="https://www.technadu.com/how-to-use-vpns-in-china-without-breaking-the-law/18492/" target="_blank" title="How to Use VPN in China Without Breaking the Law link opens in a new window">How to Use VPN in China Without Breaking the Law</a></span>.<span> </span></span></p> <h2><span>Software and services available in China</span></h2> <h3>Web browsers</h3> <p>We advise using <span>Firefox</span> when working from China. Google Chrome is not supported in China.</p> <h3>Office 365</h3> <p>The full Office 365 software package including Outlook, Teams, OneDrive for Business and the office applications will work as normal in China but you may experience slow uploads to your OneDrive. Find out more about Office 365 by visiting <a href="/admin-services/ict/self-service/connect-communicate/office-365/">our web pages</a>.</p> <h3>Blackboard, Panopto and Turnitin</h3> <p>You should be able to access your course materials and submit assignments as normal whilst studying in China.</p> <p>While we have had reports of loading times being slower than expected, these times can vary due to the extra load currently impacting on global network congestion and your local network provider. Some Departments are making lectures available to download in Panopto. If this option is available to you, you will see the download podcast option in the Panopto web viewer. For more Panopto guidance, visit our student guide to Panopto web pages. </p> <h2>ICT Support in China</h2> <p>We can support all our College members working from China in whatever way they <a href="/admin-services/ict/contact-ict-service-desk/">contact the ICT Service Desk</a>. Our <a href="https://web.microsoftstream.com/channel/9f3f42bf-58fe-4c70-8863-d8190558d68f" target="_blank" title="ICT Support video playlist link opens in a new window">ICT Support video playlist</a> is also available on Stream for further assistance. </p> </div> </div> <section class="supplementary-content row"> <div class="supplementary-content__sizer col"></div> </section>  </div> </div> </div> </main> <footer class="footer" role="contentinfo"> <section class="footer__sub"> <header class="sr-only"> <h2 class="sr-only">Contact and Links</h2> </header> <div class="container"> <div class="bordered-section"><div class="row row--space-between row--gap-on-collapse" itemscope itemtype="https://schema.org/Organization"> <div class="col lg-4 sm-12"> <h3 class="step-4"><span itemprop="name">Information and Communication Technologies</span></h3></div> <div class="col lg-7 md-8 sm-12"> <div class="row row--sub-footer" itemscope itemtype="http://schema.org/PostalAddress"> <div class="col lg-6 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