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padding-bottom: 100%; } /* Make sure containers never lose their center alignment */ .container-medium,.container-small, .container-large { margin-right: auto !important; margin-left: auto !important; } /* Make the following elements inherit typography styles from the parent and not have hardcoded values. Important: You will not be able to style for example "All Links" in Designer with this CSS applied. Uncomment this CSS to use it in the project. Leave this message for future hand-off. */ a, .w-nav-link, .w-dropdown-btn, .w-dropdown-toggle, .w-dropdown-link { color: inherit; text-decoration: inherit; } /* Apply "..." after 3 lines of text */ .text-style-4lines { display: -webkit-box; overflow: hidden; -webkit-line-clamp: 4; -webkit-box-orient: vertical; } /* Apply "..." after 5 lines of text */ .text-style-5lines { display: -webkit-box; overflow: hidden; -webkit-line-clamp: 5; -webkit-box-orient: vertical; } /* Apply "..." after 4 lines of text */ .text-style-4lines { display: -webkit-box; overflow: hidden; -webkit-line-clamp: 4; -webkit-box-orient: vertical; } /* Apply "..." after 3 lines of text */ .text-style-3lines { display: -webkit-box; overflow: hidden; -webkit-line-clamp: 3; -webkit-box-orient: vertical; } /* Apply "..." after 2 lines of text */ .text-style-2lines { display: -webkit-box; overflow: hidden; -webkit-line-clamp: 2; -webkit-box-orient: vertical; } /* Adds inline flex display */ .display-inlineflex { display: inline-flex; } /* These classes are never overwritten */ .hide { display: none !important; } @media screen and (max-width: 991px) { .hide, .hide-tablet { display: none !important; } } @media screen and (max-width: 767px) { .hide-mobile-landscape{ display: none !important; } } @media screen and (max-width: 479px) { .hide-mobile{ display: none !important; } } .margin-0 { margin: 0rem !important; } .padding-0 { padding: 0rem !important; } .spacing-clean { padding: 0rem !important; margin: 0rem !important; } .margin-top { margin-right: 0rem !important; margin-bottom: 0rem !important; margin-left: 0rem !important; } .padding-top { padding-right: 0rem !important; padding-bottom: 0rem !important; padding-left: 0rem !important; } .margin-right { margin-top: 0rem !important; margin-bottom: 0rem !important; margin-left: 0rem !important; } .padding-right { padding-top: 0rem !important; padding-bottom: 0rem !important; padding-left: 0rem !important; } .margin-bottom { margin-top: 0rem !important; margin-right: 0rem !important; margin-left: 0rem !important; } .padding-bottom { padding-top: 0rem !important; padding-right: 0rem !important; padding-left: 0rem !important; } .margin-left { margin-top: 0rem !important; margin-right: 0rem !important; margin-bottom: 0rem !important; } .padding-left { padding-top: 0rem !important; padding-right: 0rem !important; padding-bottom: 0rem !important; } .margin-horizontal { margin-top: 0rem !important; margin-bottom: 0rem !important; } .padding-horizontal { padding-top: 0rem !important; padding-bottom: 0rem !important; } .margin-vertical { margin-right: 0rem !important; margin-left: 0rem !important; } .padding-vertical { padding-right: 0rem !important; padding-left: 0rem !important; } /* Apply "..." at 100% width */ .truncate-width { width: 100%; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; } /* Removes native scrollbar */ .no-scrollbar { -ms-overflow-style: none; overflow: -moz-scrollbars-none; } 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grid-row-start: span 1; grid-row-end: span 1; } .obl-list { list-style-type: none; /* Remove default bullets */ } .obl-list li { position: relative; padding-left: 1.75rem; /* Adjust as needed to make space for the image */ } .obl-list li::before { content: ""; position: absolute; left: 0; top: .25rem; /* Align icon to top */ width: 1rem; /* Adjust size as needed */ height: 1rem; /* Adjust size as needed */ background-image: url('https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/667372295478fee80cdb1345_Checkbox.svg'); background-size: contain; background-repeat: no-repeat; } </style></div><div data-animation="default" data-collapse="medium" data-duration="200" data-easing="ease-in" data-easing2="ease-out" data-doc-height="1" role="banner" class="navbar_component w-nav"><div class="navbar_container"><a href="/" class="navbar_logo-link w-nav-brand"><img width="70" height="11" alt="Lessen Logo" 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1-2 2H12a2 2 0 0 1-2-2v-.5a2 2 0 0 1 2-2h.5a2 2 0 0 1 2 2Zm2.5-1V7a2 2 0 0 1 2-2h.5a2 2 0 0 1 2 2v3a2 2 0 0 1-2 2H19a2 2 0 0 1-2-2V8.5Z"></path></svg></div></div><div class="navbar_compact-text-wrap"><div class="text-weight-semibold">Lessen360™</div></div></a><a href="/lessen-copilot" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66736582c4b9c9c0f55d08da_Lessen%20Copilot.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div class="text-weight-semibold">Lessen Copilot</div></div></a><a href="/lessen-marketplace" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66736582dd18dc333107811e_Lessen%20Advantage%20Marketplace.svg" alt="advantage icon" class="icon-1x1-xsmall"/></div><div 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3.69787 4.96037 3.7955 5.058L8.00001 9.26251L12.2045 5.058C12.3021 4.96037 12.4604 4.96037 12.5581 5.058L13.4419 5.94189C13.5396 6.03952 13.5396 6.19781 13.4419 6.29544L8.17678 11.5606C8.07915 11.6582 7.92086 11.6582 7.82323 11.5606L2.55806 6.29544Z" fill="currentColor"/> </svg></div></div><nav class="navbar_compact-dropdown-list w-dropdown-list"><div class="navbar_compact-dropdown-link-list"><a href="/resources" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/667365825707ee7a8d8fd639_All%20Resource.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div class="text-weight-semibold">All Resources</div></div></a><a href="/resource-type/blog" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6673658287cf5d236c479f92_Blog.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div class="text-weight-semibold">Blog</div></div></a><a href="/resource-type/press" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66736582fabaae555d8a4e7b_Press.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div class="text-weight-semibold">Press</div></div></a></div></nav></div><div data-delay="200" data-hover="true" class="navbar_compact-menu-dropdown w-dropdown"><div class="navbar_compact-dropdown-toggle w-dropdown-toggle"><div>Company</div><div class="dropdown-chevron w-embed"><svg width=" 100%" height=" 100%" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M2.55806 6.29544C2.46043 6.19781 2.46043 6.03952 2.55806 5.94189L3.44195 5.058C3.53958 4.96037 3.69787 4.96037 3.7955 5.058L8.00001 9.26251L12.2045 5.058C12.3021 4.96037 12.4604 4.96037 12.5581 5.058L13.4419 5.94189C13.5396 6.03952 13.5396 6.19781 13.4419 6.29544L8.17678 11.5606C8.07915 11.6582 7.92086 11.6582 7.82323 11.5606L2.55806 6.29544Z" fill="currentColor"/> </svg></div></div><nav class="navbar_compact-dropdown-list w-dropdown-list"><div class="navbar_compact-dropdown-link-list"><a href="/about-lessen" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><div class="icon-embed-xsmall is-blue w-embed"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true" role="img" class="iconify iconify--carbon" width="100%" height="100%" preserveAspectRatio="xMidYMid meet" viewBox="0 0 32 32"><path fill="currentColor" d="M28 2H16a2 2 0 0 0-2 2v10H4a2 2 0 0 0-2 2v14h28V4a2 2 0 0 0-2-2M9 28v-7h4v7Zm19 0H15v-8a1 1 0 0 0-1-1H8a1 1 0 0 0-1 1v8H4V16h12V4h12Z"></path><path fill="currentColor" d="M18 8h2v2h-2zm6 0h2v2h-2zm-6 6h2v2h-2zm6 0h2v2h-2zm-6 6h2v2h-2zm6 0h2v2h-2z"></path></svg></div></div><div class="navbar_compact-text-wrap"><div>About</div></div></a><a href="/why-lessen" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66736582d5c66d509ba45fa6_Why%20Lessen_.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div>Why Lessen</div></div></a><a href="/about#leadership" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/667365820151f065ded44184_About%20Lessen.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div>Leadership</div></div></a><a href="/careers" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66736582e3ac6f08f624ba64_Careers.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div>Careers</div></div></a></div></nav></div><a href="/contact/contact-us" class="navbar_link w-nav-link">Contact</a><link rel="prefetch" href="/contact/contact-us"/><div class="navbar_menu-buttons show-tablet is-new-nav-tablet"><a href="/contact/become-a-client" class="button w-button">Become a client</a><a href="/contact/become-a-vendor" class="button w-button">Become a vendor</a><a href="/lp/home-services" class="button w-button">Get started with Home Services</a></div><a href="/search" class="navbar_search w-inline-block"><img width="22" height="22" alt="" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6570c6f9ced5509fcfbe24aa_icon-search.svg" loading="lazy" class="navbar_search-icon"/></a></nav><div class="navbar_menu-buttons"><div class="navbar12_menu-button w-nav-button"><div class="menu-icon1"><div class="menu-icon1_line-top"></div><div class="menu-icon1_line-middle"><div class="menu-icon_line-middle-inner"></div></div><div class="menu-icon1_line-bottom"></div></div></div><div data-delay="0" data-hover="false" class="new-nav-cta-dropdown w-dropdown"><div data-button-track="get-started" class="nav-dropdown-toggle w-dropdown-toggle"><div class="nav-cta-text">Get started</div><div class="nav-cta-icon w-icon-dropdown-toggle"></div></div><nav class="dropdown-list-3 w-dropdown-list"><div class="navbar_compact-dropdown-link-list"><a href="/contact/become-a-client" class="login-dropdown w-dropdown-link">Become a client</a><a href="/contact/become-a-vendor" class="login-dropdown w-dropdown-link">Become a vendor</a><a href="/lp/home-services" class="login-dropdown w-dropdown-link">Home Services</a></div></nav></div></div></div></div><main class="main-wrapper"><header class="section_obl-hero"><div class="padding-global"><div class="container-large obl"><div class="padding-vertical obl-hero"><div class="obl-hero_component"><div class="obl-hero_content-wrapper is-displatch"><h1 class="heading-style-h0"><div>The Future of </div><div class="text-style-callout text-color-electric-blue text-animate-callout">Multifamily Maintenance </div><div class="text-block">starts here</div></h1><div class="spacer-medium"></div><div class="obl-hero_subheading-wrapper"><p class="text-size-xlarge text-weight-bold">Simplify and optimize maintenance operations with Lessen360™</p><p class="text-size-regular">Lessen360 is an AI-powered, cloud-based solution that connects residents, vendors, property staff, and technicians. Achieve actionable transparency, efficiency, and centralization—all in one platform. </p></div><div class="button-group"><div aria-label="Get Started Modal" data-fillout-trigger="" id="" class="button"><div data-fillout-id="ixjWiQ5tiFus" data-fillout-embed-type="popup" data-fillout-dynamic-resize="" data-fillout-inherit-parameters="" data-URL="https://www.lessen.com/" data-fillout-popup-size="medium" data-Form_page_name="" class="hide"></div><div>Request a demo</div></div><a href="#" class="button is-alternate-border is-icon w-inline-block w-lightbox"><div>See the video</div><div class="icon-embed-video-custom"><div class="icon-embed-xsmall w-embed"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true" role="img" class="iconify iconify--ic" width="100%" height="100%" preserveAspectRatio="xMidYMid meet" viewBox="0 0 24 24"><path fill="currentColor" d="M8 6.82v10.36c0 .79.87 1.27 1.54.84l8.14-5.18a1 1 0 0 0 0-1.69L9.54 5.98A.998.998 0 0 0 8 6.82"></path></svg></div></div><script type="application/json" class="w-json">{ "items": [ { "url": "https://smsassist.wistia.com/medias/yhyn8l5yts", "originalUrl": "https://smsassist.wistia.com/medias/yhyn8l5yts", "width": 940, "height": 529, "thumbnailUrl": "https://embed-ssl.wistia.com/deliveries/b2001cfa9c4f0151edae74d72e6d7028.jpg?image_crop_resized=960x540", "html": "<iframe class=\"embedly-embed\" src=\"//cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Ffast.wistia.net%2Fembed%2Fiframe%2Fyhyn8l5yts&display_name=Wistia%2C+Inc.&url=https%3A%2F%2Fsmsassist.wistia.com%2Fmedias%2Fyhyn8l5yts&image=https%3A%2F%2Fembed-ssl.wistia.com%2Fdeliveries%2Fb2001cfa9c4f0151edae74d72e6d7028.jpg%3Fimage_crop_resized%3D960x540&key=96f1f04c5f4143bcb0f2e68c87d65feb&type=text%2Fhtml&schema=wistia\" width=\"940\" height=\"529\" scrolling=\"no\" title=\"Wistia, Inc. embed\" frameborder=\"0\" allow=\"autoplay; fullscreen; encrypted-media; picture-in-picture;\" allowfullscreen=\"true\"></iframe>", 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"width": 940, "height": 529, "thumbnailUrl": "https://embed-ssl.wistia.com/deliveries/b2001cfa9c4f0151edae74d72e6d7028.jpg?image_crop_resized=960x540", "html": "<iframe class=\"embedly-embed\" src=\"//cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Ffast.wistia.net%2Fembed%2Fiframe%2Fyhyn8l5yts&display_name=Wistia%2C+Inc.&url=https%3A%2F%2Fsmsassist.wistia.com%2Fmedias%2Fyhyn8l5yts&image=https%3A%2F%2Fembed-ssl.wistia.com%2Fdeliveries%2Fb2001cfa9c4f0151edae74d72e6d7028.jpg%3Fimage_crop_resized%3D960x540&key=c4e54deccf4d4ec997a64902e9a30300&type=text%2Fhtml&schema=wistia\" width=\"940\" height=\"529\" scrolling=\"no\" title=\"Wistia, Inc. embed\" frameborder=\"0\" allow=\"autoplay; fullscreen; encrypted-media; picture-in-picture;\" allowfullscreen=\"true\"></iframe>", "type": "video" } ], "group": "" }</script></a></div></div></div></div></div></header><section class="section_obl-benefits"><div class="padding-global"><div class="container-large obl"><div class="padding-section-medium"><div class="obl-benefits_component"><div class="text-align-center"><h2 class="heading-style-h2">Lessen360™ Capabilities</h2><div class="spacer-xsmall"></div><p class="text-size-medium">Oversee service technicians, vendors, and resident needs, all from a single system. </p><div class="spacer-small"></div><div class="button-group is-center"><div aria-label="Get Started Modal" data-fillout-trigger="" id="" class="button"><div data-fillout-id="ixjWiQ5tiFus" data-fillout-embed-type="popup" data-fillout-dynamic-resize="" data-fillout-inherit-parameters="" data-URL="https://www.lessen.com/" data-fillout-popup-size="medium" data-Form_page_name="" class="hide"></div><div>Request a demo</div></div></div></div><div class="spacer-large"></div><div class="obl-benefits_cards-wrapper"><div id="w-node-_662f6039-406c-82f6-d059-ef3ea5b017c1-a5b017c1" class="obl-benefits_card-2 is-alternate"><div class="obl-benefits_card-content-wrapper"><div class="obl-benefits_card-content-top"><div class="obl-benefits_card-content-heading-wrapper"><h3 class="heading-style-h5 is-big text-weight-semibold">Manage in house technicians <br/></h3></div></div><div class="obl-benefits_card-content-list"><div class="obl-list w-richtext"><ul role="list"><li>Simplify technician management with an automated "smart scheduler."</li><li>Take control with tracking detailed cycle-time metrics.</li><li>Enhance productivity by unlocking performance insights and sharing technicians across buildings.</li><li>Boost operational efficiency with streamlined communication and real-time updates.</li></ul></div></div></div></div><div id="w-node-_662f6039-406c-82f6-d059-ef3ea5b017c1-a5b017c1" class="obl-benefits_card-2 is-alternate"><div class="obl-benefits_card-content-wrapper"><div class="obl-benefits_card-content-top"><div class="obl-benefits_card-content-heading-wrapper"><h3 class="heading-style-h5 is-big text-weight-semibold">Gain control of your service requests</h3></div></div><div class="obl-benefits_card-content-list"><div class="obl-list w-richtext"><ul role="list"><li>Unleash total visibility across all service requests for all stakeholders.</li><li>Easily audit material and labor expenses and reduce your total cost of Operations.</li><li>Improve your SLAs—reduce tenant turnover, increase satisfaction.</li></ul></div></div></div></div><div id="w-node-_662f6039-406c-82f6-d059-ef3ea5b017c1-a5b017c1" class="obl-benefits_card-2 is-alternate"><div class="obl-benefits_card-content-wrapper"><div class="obl-benefits_card-content-top"><div class="obl-benefits_card-content-heading-wrapper"><h3 class="heading-style-h5 is-big text-weight-semibold">Easily manage third-party vendors</h3></div></div><div class="obl-benefits_card-content-list"><div class="obl-list w-richtext"><ul role="list"><li>Boost vendor communications on the mobile app.</li><li>Tap into vendor performance insights with detailed metrics.</li><li>Control costs by enforcing negotiated rates, including pre-negotiated supplier rates and terms.</li></ul></div></div></div></div><div id="w-node-_662f6039-406c-82f6-d059-ef3ea5b017c1-a5b017c1" class="obl-benefits_card-2 is-alternate"><div class="obl-benefits_card-content-wrapper"><div class="obl-benefits_card-content-top"><div class="obl-benefits_card-content-heading-wrapper"><h3 class="heading-style-h5 is-big text-weight-semibold">Improve tracking of turns and make-readys</h3></div></div><div class="obl-benefits_card-content-list"><div class="obl-list w-richtext"><ul role="list"><li>Support centralization with standardized inspection templates and workflows.</li><li>Reduce move-in delays by prioritizing projects and using inspection data to drive tasks for each stage.</li><li>Enjoy a holistic view from notice to vacate to the ready walk, and deliver high quality make readies that limit any go back tasks.</li></ul></div></div></div></div><div id="w-node-_662f6039-406c-82f6-d059-ef3ea5b017c1-a5b017c1" class="obl-benefits_card-2 is-alternate"><div class="obl-benefits_card-content-wrapper"><div class="obl-benefits_card-content-top"><div class="obl-benefits_card-content-heading-wrapper"><h3 class="heading-style-h5 is-big text-weight-semibold">Manage assets and capital planning</h3></div></div><div class="obl-benefits_card-content-list"><div class="obl-list w-richtext"><ul role="list"><li>Measure performance of appliances and HVAC units to develop capital replacement plans.</li><li>Track asset service history, including preventative maintenance, to increase asset lifespan.</li><li>Limit urgent, rapid-response requests by leveraging data-driven recommendations for preventative maintenance.</li></ul></div></div></div></div><div id="w-node-_662f6039-406c-82f6-d059-ef3ea5b017c1-a5b017c1" class="obl-benefits_card-2 is-alternate"><div class="obl-benefits_card-content-wrapper"><div class="obl-benefits_card-content-top"><div class="obl-benefits_card-content-heading-wrapper"><h3 class="heading-style-h5 is-big text-weight-semibold">Increase resident retention</h3></div></div><div class="obl-benefits_card-content-list"><div class="obl-list w-richtext"><ul role="list"><li>Let the system automate and prioritize scheduling so that your team can focus on service performance. </li><li>Real-time updates enhance coordination, reducing follow-ups and streamlining resident communication. </li><li>Track work completed and measure the performance of vendors and technicians.</li></ul></div></div></div></div></div></div><div class="hide"><ul role="list" class="obl-list"><li>This is my list</li><li></li><li></li></ul></div></div></div></div></section><section class="section_obl-features"><div class="padding-global"><div class="container-large obl"><div class="padding-vertical obl-features"><div class="obl-features_component"><div class="obl-features_feature"><div class="obl-features_feature-heading"><div class="obl-features_feature-img-wrapper"><img width="237" height="180" alt="Lessen app Optional Capabilities" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66f5c696fffb34e38cdd6c06_Lessen360_capabilities.webp" loading="lazy" class="img-full-contain"/></div><div class="obl-features_feature-heading-component"><div class="obl-features_feature-heading-wrapper"><h2 class="heading-style-h1">Optional Capabilities</h2><div class="spacer-small"></div></div><p class="text-size-large">Unlock new potential with expanded services and integrations that drive growth.</p><div class="spacer-small"></div><div class="button-group"><div aria-label="Get Started Modal" data-fillout-trigger="" id="" class="button is-alternate"><div data-fillout-id="ixjWiQ5tiFus" data-fillout-embed-type="popup" data-fillout-dynamic-resize="" data-fillout-inherit-parameters="" data-URL="https://www.lessen.com/" data-fillout-popup-size="medium" data-Form_page_name="" class="hide"></div><div>Request a demo</div></div></div></div></div><div class="obl-features_cards-wrapper"><div id="w-node-b22f1a97-cd62-d022-cebc-d70ef674ee81-eb3bbfce" class="obl-features_card-4-col"><div data-card-col="six" data-top-color="blue" id="w-node-b22f1a97-cd62-d022-cebc-d70ef674ee82-eb3bbfce" class="obl-features_card"><div class="obl-features_card-icon-wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6674476bd61eac2bce1f39b6_vendor%20network.svg" alt="Vendor Network Icon" class="img-full-contain is-left"/></div><div class="obl-features_card-heading-wrapper"><h3 class="heading-style-h5 is-big text-weight-semibold">Lessen On-Demand</h3></div><p class="text-size-regular">Access <a href="/residential/on-demand-services" target="_blank" class="text-style-link">Lessen On-Demand</a>, our network of 30,000 qualified vendors and over 175,000 technicians. Send the work to us and we'll get it done. It's that simple.</p></div></div><div id="w-node-b22f1a97-cd62-d022-cebc-d70ef674ee92-eb3bbfce" class="obl-features_card-4-col"><div data-card-col="six" data-top-color="blue" id="w-node-b22f1a97-cd62-d022-cebc-d70ef674ee93-eb3bbfce" class="obl-features_card"><div class="obl-features_card-icon-wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/667447747e6a16dbddbd35ac_leverage-ai.svg" alt="AI Icon" class="img-full-contain is-left"/></div><div class="obl-features_card-heading-wrapper"><h3 class="heading-style-h5 is-big text-weight-semibold">Unlock the power of AI</h3><div class="obl w-richtext"><p class="text-size-regular">Team Lessen360™ with <a href="/lessen-copilot" target="_blank" class="text-style-link">Lessen Copilot™</a>, an AI assistant that streamlines work order creation and access to a live call center agent 24/7. Rely on instant answers to questions with minimal human error.</p></div></div></div></div><div id="w-node-b22f1a97-cd62-d022-cebc-d70ef674eea0-eb3bbfce" class="obl-features_card-4-col"><div data-card-col="six" data-top-color="blue" id="w-node-b22f1a97-cd62-d022-cebc-d70ef674eea1-eb3bbfce" class="obl-features_card"><div class="obl-features_card-icon-wrapper"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6674477f5555094a2f2655c4_best-pricing.svg" alt="Money Icon" class="img-full-contain is-left"/></div><div class="obl-features_card-heading-wrapper"><h3 class="heading-style-h5 is-big text-weight-semibold">Rely on the best product and material pricing</h3><div class="obl w-richtext"><p class="text-size-regular">Reduce material costs on popular items with <a href="/lessen-marketplace" target="_blank" class="text-style-link">Lessen Marketplace™</a>, a one-stop-shop platform where you can access thousands of products with savings up to 50% over retail.</p></div></div></div></div></div></div></div></div></div></div></section><section class="section_obl-faqs"><div class="padding-global"><div class="container-large obl"><div class="padding-section-large"><p class="text-size-xlarge text-weight-bold">Frequently Asked Questions</p><div class="spacer-xxsmall"></div><div class="obl-faq_heading-wrapper"><h2 class="heading-style-h0">Your questions, answered.</h2></div><div class="spacer-large"></div><div class="obl-faq_faqs-component"><div class="obl-faq_list-wrap w-dyn-list"><div role="list" class="obl-faq_faqs-list w-dyn-items"><div role="listitem" class="w-dyn-item"><div class="obl-faq_accordion"><div data-w-id="0acd3c28-153e-ffca-adc8-53e954c20fbf" class="obl-faq_question"><h3 class="text-size-regular text-weight-bold">What is Lessen360 and who is it for?</h3><div class="obl-faq_icon-wrap text-color-carrot-orange"><div class="icon-embed-small w-embed"><svg width="100%" height="100%" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z" fill="currentColor"/> </svg></div></div></div><div style="width:100%;height:0px" class="obl-faq_answer"><div class="spacer-small"></div><div class="text-rich-text w-richtext"><p>Lessen360 is a comprehensive SaaS maintenance platform designed to optimize and streamline property management for residential multifamily real estate property owners and managers.</p></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="obl-faq_accordion"><div data-w-id="0acd3c28-153e-ffca-adc8-53e954c20fbf" class="obl-faq_question"><h3 class="text-size-regular text-weight-bold">How does Lessen360 improve operational efficiency?</h3><div class="obl-faq_icon-wrap text-color-carrot-orange"><div class="icon-embed-small w-embed"><svg width="100%" height="100%" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z" fill="currentColor"/> </svg></div></div></div><div style="width:100%;height:0px" class="obl-faq_answer"><div class="spacer-small"></div><div class="text-rich-text w-richtext"><p>Lessen360 significantly enhances operational efficiency with features like the Smart Scheduler, which optimizes technician work schedules by automating the scheduling process, assigning the right technician to each task, and providing detailed insights into technician performance. This automation saves time, reduces labor costs, and improves the overall productivity of maintenance teams.</p><p>Additional benefits include:</p><ul role="list"><li>Improved back-office efficiency for management and review of invoices.</li><li>Common templates that support centralization by standardizing processes and reducing overhead.</li><li>Higher standards for in-house tech and third-party vendors, thus improving efficiency.</li><li>Enhanced communications.</li><li>Resident updates that improve coordination and enhance the resident experience.</li></ul></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="obl-faq_accordion"><div data-w-id="0acd3c28-153e-ffca-adc8-53e954c20fbf" class="obl-faq_question"><h3 class="text-size-regular text-weight-bold">Can Lessen360 manage both in-house technicians and third-party vendors?</h3><div class="obl-faq_icon-wrap text-color-carrot-orange"><div class="icon-embed-small w-embed"><svg width="100%" height="100%" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z" fill="currentColor"/> </svg></div></div></div><div style="width:100%;height:0px" class="obl-faq_answer"><div class="spacer-small"></div><div class="text-rich-text w-richtext"><p>Yes, Lessen360 excels in managing both in-house technicians and third-party vendors. The platform provides real-time visibility of all service requests, tracks detailed cycle-time metrics, and enforces pre-negotiated supplier rates and terms. Additionally, it facilitates improved communication with vendors, ensuring that all stakeholders are informed and operations run smoothly.</p></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="obl-faq_accordion"><div data-w-id="0acd3c28-153e-ffca-adc8-53e954c20fbf" class="obl-faq_question"><h3 class="text-size-regular text-weight-bold">What kind of visibility and tracking does Lessen360 offer for property maintenance?</h3><div class="obl-faq_icon-wrap text-color-carrot-orange"><div class="icon-embed-small w-embed"><svg width="100%" height="100%" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z" fill="currentColor"/> </svg></div></div></div><div style="width:100%;height:0px" class="obl-faq_answer"><div class="spacer-small"></div><div class="text-rich-text w-richtext"><p>Lessen360 provides comprehensive visibility and tracking for all property maintenance activities. It centralizes service request management, tracks material and labor costs, and offers insights into technician performance. The platform standardizes pre-move-out inspections, manages make-ready processes, and automates move-in instructions, ensuring efficient property management and cost control.</p></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="obl-faq_accordion"><div data-w-id="0acd3c28-153e-ffca-adc8-53e954c20fbf" class="obl-faq_question"><h3 class="text-size-regular text-weight-bold">What is the Dynamic Make Ready DashBoard and how does it help property managers?</h3><div class="obl-faq_icon-wrap text-color-carrot-orange"><div class="icon-embed-small w-embed"><svg width="100%" height="100%" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z" fill="currentColor"/> </svg></div></div></div><div style="width:100%;height:0px" class="obl-faq_answer"><div class="spacer-small"></div><div class="text-rich-text w-richtext"><p>The Dynamic Make Ready Board in Lessen360 is a powerful tool that standardizes pre move-out inspections and captures results across your portfolio. It helps property managers streamline the make-ready process by optimizing technician scheduling and automating move-in instructions. This feature ensures that units are prepared for new tenants efficiently, reducing vacancy times and improving overall property management efficiency.</p></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="obl-faq_accordion"><div data-w-id="0acd3c28-153e-ffca-adc8-53e954c20fbf" class="obl-faq_question"><h3 class="text-size-regular text-weight-bold">How does Lessen360 handle service request scheduling and management?</h3><div class="obl-faq_icon-wrap text-color-carrot-orange"><div class="icon-embed-small w-embed"><svg width="100%" height="100%" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z" fill="currentColor"/> </svg></div></div></div><div style="width:100%;height:0px" class="obl-faq_answer"><div class="spacer-small"></div><div class="text-rich-text w-richtext"><p>Lessen360 offers robust Service Request scheduling and management capabilities through Smart Scheduler. The platform allows property managers to assign, track, schedule, and optimize service requests in real-time. With integrated automation, it ensures that the right technician is assigned to each task, improving response times and service quality. This centralized approach provides greater visibility and control over all maintenance activities.</p></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="obl-faq_accordion"><div data-w-id="0acd3c28-153e-ffca-adc8-53e954c20fbf" class="obl-faq_question"><h3 class="text-size-regular text-weight-bold">What advantages do mobile inspections and preventative maintenance bring?</h3><div class="obl-faq_icon-wrap text-color-carrot-orange"><div class="icon-embed-small w-embed"><svg width="100%" height="100%" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z" fill="currentColor"/> </svg></div></div></div><div style="width:100%;height:0px" class="obl-faq_answer"><div class="spacer-small"></div><div class="text-rich-text w-richtext"><p>Lessen360 enhances property maintenance with Mobile Inspections and Preventative Maintenance features. Mobile Inspections let technicians perform inspections on the go, capturing data and images directly into the system for accurate reporting and timely auditing. Preventative Maintenance tracks service history and provides data-driven recommendations for repairs or replacements, reducing unexpected breakdowns, extending asset life, and optimizing maintenance budgets. Additionally, it can be used for daily "rise and shines" inspections of multifamily properties.</p></div></div></div></div></div></div></div></div></div></div></section><section class="section_obl-cta"><div class="padding-global"><div class="container-medium obl"><div class="padding-section-large"><div class="obl-cta_component"><div class="obl-cta_left-side"><p class="text-size-large text-weight-bold obl">Take the Next Step</p><h2 class="heading-style-h1">Ready to get started?</h2></div><div class="obl-cta_right-side"><div class="button-group obl-cta"><div aria-label="Get Started Modal" data-fillout-trigger="" id="" class="button is-alternate"><div data-fillout-id="ixjWiQ5tiFus" data-fillout-embed-type="popup" data-fillout-dynamic-resize="" data-fillout-inherit-parameters="" data-URL="https://www.lessen.com/" data-fillout-popup-size="medium" data-Form_page_name="" class="hide"></div><div>Request a demo</div></div></div></div></div></div></div></div><div class="obl-cta_bg-graphic"><img loading="lazy" src="https://cdn.prod.website-files.com/668eda07e45d934edb8b3ea1/668eda07e45d934edb8b41bd_lessen-graphic.svg" alt="" class="img-style-full-contain cta"/></div></section></main><footer class="footer_component"><div class="padding-global"><div class="container-large"><div class="padding-vertical padding-xxlarge"><div class="max-width-full"><div class="footer_newsletter-wrapper"><div class="footer_newsletter-text-wrapper"><div class="text-size-large text-weight-semibold">Join our newsletter</div><div class="spacer-xxsmall"></div><p class="text-size-regular">Sign up for our newsletter to stay up to date</p></div><div><div class="fillout-btn w-embed w-script"><div id="fillout-subscribe-form" data-fillout-id="fc9TiKyaxyus" data-fillout-embed-type="popup" data-fillout-button-text="Sign up for the newsletter" data-fillout-dynamic-resize data-fillout-button-color="#2C2D55" data-fillout-inherit-parameters data-fillout-popup-size="small">  <script> var filloutForm = document.getElementById('fillout-subscribe-form'); 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