Corppass - User Guides

<!DOCTYPE html> <html lang="en"> <head> <script src="https://assets.wogaa.sg/scripts/wogaa.js"></script>  <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>Corppass - User Guides</title>  <script src="/corppass/resources/js/googletagmanager/tagmanager_PRD.js" type="text/javascript"></script>   <script async src="https://www.googletagmanager.com/gtag/js?id=G-EM60F7441S" type="text/javascript"></script> <script src="/corppass/resources/js/googleanalytics/customga_PRD.js" type="text/javascript"></script>  <link rel="icon" type="image/x-icon" href="/corppass/resources/img/CP_favicon_16x16.ico"> <link rel="search" href="/corppass/resources/xml/opensearchdescription.xml" type="application/opensearchdescription+xml" title="Corppass"/>  <link rel="stylesheet" type="text/css" href="/corppass/resources/plugins/bootstrap-5.1.3/css/bootstrap.min.css" media="all"> <link rel="stylesheet" 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src="/corppass/resources/plugins/lite-yt-embed/js/lite-yt-embed.js"></script> <script> // note that these are a javascript global variables var corppassContextPath = "/corppass"; var eaiHomePage = "/cpauth/login/homepage"; var corppassProfileLandingPage = corppassContextPath + "/login/homepage"; var singpassLogoutPage = corppassContextPath + "/login/splogout"; var loggedInUserType = getLoggedInUserType(); var environment = "PRD"; var uuid = "90cabda5-6a3b-4e88-8231-644352f7f664"; checkMultiTabLogin(uuid, "", "", "/corppass/common/errorpage", "350"); function getLoggedInUserType() { var userType = ''; var subAdminUserType = "Sub-Admin"; var restrictedSubAdmin = ''; // Checks if restricted sub-admin if (userType.toUpperCase() === subAdminUserType.toUpperCase() && "TRUE" === restrictedSubAdmin.toUpperCase()) { userType = "RES-SADMIN"; } return userType; } </script>  <script type="module" src="/corppass/resources/plugins/masthead/index.js"></script> <div class="govt-banner" aria-label="A 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d-md-block"> <ol class="breadcrumb"> <li class="breadcrumb-item"><a href="javascript:toCorppassProfileLandingPage();">Home</a></li> <li class="breadcrumb-item"><a href="#" class="active">User Guides</a></li> </ol> </div> <div class="header-title-wrapper"> <div class="common-page-title">User Guides</div> <div class="page-error"></div> <div class=""></div> <div class="clearfix"></div> <div class="common-page-title-description"></div> </div> <iframe name="hidden-iframe" style="visibility:hidden;position:absolute;"></iframe>  <ul class="userguide-tab nav nav-tabs"> <li class="set-up-corppass-tab"><a href="#set-up-corppass" onclick="showDescription();" class="nav-link set-up-corppass-title active" data-bs-toggle="tab">Registered<br/>Officer</a></li> <li class="manage-corppass-entity-tab"><a href="#manage-entity" onclick="showDescription();" class="nav-link manage-entity-title" data-bs-toggle="tab">Admin &<br/>Sub-Admin</a></li> <li class="manage-acct-details-tab"><a href="#manage-acct-details" onclick="showDescription();" class="nav-link manage-acct-details-title" data-bs-toggle="tab">Sub-Admin,<br/>Enquiry User, and User</a></li> </ul>  <div class="tab-content ">  <div id="set-up-corppass" class="tab-pane active"> <div class="linebreak"></div> <div class="row-odd-wrapper-userguide"> <div id="setupCorpassDescriptionDiv" class="col-sm-12"> A Registered Officer is a person officially registered to the entity with ACRA or a relevant UEN-issuance agency. <div class="linebreak"></div> As a Registered Officer, you can manage Corppass Administrators (Admin) of your entity by approving, rejecting or terminating Corppass Admins. You may also register to be a Corppass Admin yourself to transact on behalf of your entity, without requiring any approvals. <div class="linebreak"></div> <div class="section-title-description"> To view a user guide, select a topic on the left menu panel below. </div> <div class="linebreak"></div> </div> <div class="col-md-4 col-12 float-start"> <div id="registered-officer-accordion-first" class="clearfix"> <div class="registered-officer-accordion" id="ro-accordion"> <div class="registered-officer-accordion-group"> <div class="registered-officer-accordion-heading"> <a class="registered-officer-accordion-toggle collapsed" data-bs-toggle="collapse" data-bs-parent="#ro-accordion" href="#collapseRO"> <em class="icon-fixed-width fa fa-minus float-end"></em> <div class="userguide-topicheaders">Registered Officer</div> </a> </div> <div id="collapseRO" class="registered-officer-accordion-body collapse show"> <div class="registered-officer-accordion-inner"> <span class="register-for-CorpPass-Administrator-Account"> Register for Corppass Administrator Account</span> <div class="linebreak"></div> <span class="approve-CorpPass-Administrator-Account"> Manage Corppass Administrator Account </span> <div class="linebreak"></div> </div> </div> </div> </div> </div> </div> <div class="col-md-8 col-12 float-start"> <div class="registerforCorpPassAdministratorAccount"> <div class="userguide-section-subtitle"> Register for Corppass Administrator Account </div> <div class="section-title-description"> Registered Officers can also appoint themselves as Corppass Administrators and register for Corppass Administrator accounts to transact on behalf of their entity. Each entity can appoint up to two Corppass Administrators. <div class="linebreak"></div> <ol> <li>Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_01_RO_Corppass_Admin_Registration_Sole_Proprietors.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 1.21 MB) to view the PDF guide for <b>Sole Proprietors only.</b></li> <li>Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_01_RO_Corppass_Admin_Registration_v2.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 1.4 MB) to view the PDF guide for <b>all other entities.</b></li> </ol> Video guide below is applicable to all entities except Sole Proprietors. <div class="videoWrapper"> <lite-youtube videoid="brlTgkfdX4k" style="background-image: url('/corppass/resources/img/yt/brlTgkfdX4k.jpg');"></lite-youtube> </div> </div> </div> <div class="approveCorpPassAdministratorAccount"> <div class="userguide-section-subtitle"> Approve, Reject or Terminate Corppass Administrator Account </div> <div class="section-title-description"> Registered Officers are required to approve or reject new applications for Corppass Administrator accounts. However, if the Registered Officer chooses to take on the role of a Corppass Administrator, this step is not required (in this case, they will be the same person). <div class="linebreak"></div> <b>[NEW]</b> From 1 December 2023, for Sole Proprietorship (Individual) entities, only "<a href="https://www.corppass.gov.sg/help/CP_UEN_Issuance_Agencies.pdf" target="_blank" class="userguide-link visited-link">Owner</a>" Registered Officers can view Corppass Administrator applications and approve them using the <a href="https://app.singpass.gov.sg/" target="_blank" class="userguide-link visited-link">Singpass app</a>. <div class="linebreak"></div> Registered Officers are also able to view and terminate Corppass Administrator accounts using View Approved Admins' function. <div class="linebreak"></div> <ol> <li>Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_02_RO_Manage_Corppass_Administrator_Account_Sole_Proprietors.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 1.81 MB) to view the PDF guide for <b>Sole Proprietors only.</b></li> <li>Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_02_RO_Manage_Corppass_Administrator_Account_v2.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 1.48 MB) to view the PDF guide for <b>all other entities.</b></li> </ol> <div class="linebreak"></div> Video guide below is applicable to all entities except Sole Proprietors. <div class="videoWrapper"> <lite-youtube videoid="AlP9qU02PFI" style="background-image: url('/corppass/resources/img/yt/AlP9qU02PFI.jpg');"></lite-youtube> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div>  <div id="manage-entity" class="tab-pane"> <div class="linebreak"></div> <div class="row-odd-wrapper-userguide"> <div id="managingCorppassDescriptionDiv" class="col-sm-12"> Corppass Administrators (Admins) are selected by Registered Officers to manage Corppass for the entity. Each entity can appoint up to two Corppass Admins. As a Corppass Admin of your entity, you will have to first register for a Corppass Administrator account on the Corppass Portal. Subsequently, you can create other Corppass Accounts and manage users' access to digital services. <div class="linebreak"></div> Sub-Administrator accounts are created by the Corppass Administrators. They are able to create users and manage all digital services by default, unless restricted by the Corppass Administrator. As a Sub-Administrator, if you would like to check if your account is restricted, log in to Corppass Portal, go to My Account > View My Profile > Assignment Profile. <div class="linebreak"></div> <div class="section-title-description"> To view a user guide, select a topic on the left menu panel below. </div> <div class="linebreak"></div> </div> <div class=" col-md-4 col-12 float-start"> <div id="admin-manage-entity-accordion-second" class="clearfix"> <div class="admin-manage-entity-accordion" id="admin-manage-entity-accordion"> <div class="admin-manage-entity-accordion-group"> <div class="admin-manage-entity-accordion-heading"> <a class="admin-manage-entity-accordion-toggle collapsed" data-bs-toggle="collapse" data-bs-parent="#admin-manage-entity-accordion" href="#collapse-admin-manage-entity"> <em class="icon-fixed-width fa fa-minus float-end"></em> <div class="userguide-topicheaders">Admin & Sub-Admin</div> </a> </div> <div id="collapse-admin-manage-entity" class="admin-manage-entity-accordion-body collapse show"> <div class="admin-manage-entity-accordion-inner"> <span class="register-CorpPass"> Register for Corppass Administrator Account </span> <div class="linebreak"></div> <span class="manage-CorpPass"> Create and Manage Corppass Accounts </span> <div class="linebreak"></div> <span class="view-and-Edit"> Set Up, Assign and Manage Users' Digital Service Access </span> <div class="linebreak"></div> <span class="setup-and-Manage"> Set Up and Manage Assignment Profile of Sub-Administrators </span> <div class="linebreak"></div> <span class="authorise-and-manage"> Authorise and Manage Third Party Entity (for Client) </span> <div class="linebreak"></div> <span class="manage-and-assign"> Manage and Assign Client Digital Access (for Third Party Entity) </span> <div class="linebreak"></div> <span class="create-and-manage"> Create and Manage Client e-Service Groups (IRAS only) </span> <div class="linebreak"></div> </div> </div> </div> </div> </div> </div> <div class="col-md-8 col-12 float-start"> <div class="registerCorpPass"> <div class="userguide-section-subtitle"> Register for Corppass Administrator Account (For Singapore Registered Companies) </div> <div class="section-title-description"> The Corppass Administrator (Admin) should be a staff nominated to manage your entity's transactions with the Singapore government. An entity can have maximum of two Corppass Admins. <div class="linebreak"></div> Corppass Admins are responsible for initiating Corppass registration and managing the entity's Corppass user accounts and digital services access. For local entities with a UEN, the Corppass Admin must be an NRIC/FIN user. <div class="linebreak"></div> For Singapore Registered Entities, the entity's Registered Officer will be required to approve the Corppass Adminstrator application either: <ul class="dash"> <li> Online through Corppass Portal, or </li> <li> Offline with a <a href="https://www.corppass.gov.sg/help/CP_Letter_of_Authorisation.pdf" target="_blank" class="userguide-link visited-link">Letter of Authorisation (PDF, 154 KB)</a>. (<b>Note</b>: From 1 December 2023, Corppass Administrator Account for Sole Proprietorship (Individual) entities cannot be approved via Letter of Authorisation.) </li> </ul> <div class="linebreak"></div> <ol> <li>Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_03A_Admin_Corppass_Admin_Registration_Sole_Proprietors.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 1.29 MB) to view the PDF guide for <b>Sole Proprietors only.</b></li> <li>Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_03A_Admin_Corppass_Admin_Registration_Singapore_Entities_v2.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 1.61 MB) to view the PDF guide for <b>all other entities.</b></li> </ol> Video guide below is applicable to all entities except Sole Proprietors. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="qSl_bp209BY" style="background-image: url('/corppass/resources/img/yt/qSl_bp209BY.jpg');"></lite-youtube> </div> </div> <div class="linebreak"></div> <div class="userguide-section-subtitle"> Register for Corppass Administrator Account (For Foreign Registered Companies) </div> <div class="section-title-description"> The Corppass Administrator should be a staff nominated to manage your entity's transactions with the Singapore government. <div class="linebreak"></div> Corppass Administrators are responsible for initiating Corppass registration and managing the entity's Corppass user accounts and digital services access. <div class="linebreak"></div> For Foreign Registered Entities, <ul class="dash"> <li> Proof of entity registration and personal identification in your country is required to be provided by uploading the following during registration <ul> <li> Business Registration Document </li> <li> Identity Document </li> </ul> </li> </ul> <div class="linebreak"></div> Where supporting documents are not in English, the original document must be submitted together with a translated copy of the document in English that has been certified by the embassy of the country that issued the document, or notarised by a notary public in Singapore or in the country that issued the document. <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_03B_Admin_Corppass_Admin_Registration_Foreign_Entities.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 2.1 MB) to view the PDF guide. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="NGawiPd12EU" style="background-image: url('/corppass/resources/img/yt/NGawiPd12EU.jpg');"></lite-youtube> </div> </div> </div> <div class="manageCorpPass"> <div class="userguide-section-subtitle"> Create and Manage Corppass Accounts </div> <div class="section-title-description"> The Corppass Administrator can create Sub-Administrator, Enquiry User and User accounts which are used to login and transact with Government digital services. These are the 3 account types that can be created: <ul class="greek"> <li>Sub-Administrator (Sub-Admin) <ul> <li>Account created by Corppass Admin</li> <li>Able to create and manage Enquiry User and User account types </li> <li>Manages digital service access of all users by default, unless restricted by Corppass Admin</li> </ul> </li> <li>Enquiry User <ul> <li>Account created by Corppass Admin / Sub-Admin</li> <li>Able to search and view details of other Corppass accounts within the entity</li> </ul> </li> <li>User <ul> <li>Account created by Corppass Admin / Sub-Admin</li> </ul> </li> </ul> <div class="linebreak"></div> Corppass Admins and Sub-Admins are responsible for managing Corppass accounts for the entity. This includes updating of users' account details, changing user account statuses and changing account type for users. <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_04A_Admin_Subadmin_Create_and_Manage_Corppass_Accounts.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 2.7 MB) to view the PDF guide. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="xdp0IrSdQ30" style="background-image: url('/corppass/resources/img/yt/xdp0IrSdQ30.jpg');"></lite-youtube> </div> <div class="linebreak"></div> <div class="userguide-section-subtitle"> Batch Create Corppass Accounts </div> <div class="section-title-description"> Corppass Administrators and Sub-Administrators may choose to create Corppass accounts by completing and uploading an excel file template via 'Batch Create User' function. This method is recommended for creating 10 or more Corppass accounts at the same time. <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_04B_Admin_Subadmin_Batch_Create_Corppass_Accounts.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 1.6 MB) to view the PDF guide. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="AbiL9lIH0PY" style="background-image: url('/corppass/resources/img/yt/AbiL9lIH0PY.jpg');"></lite-youtube> </div> </div> </div> </div> <div class="viewandEdit"> <div class="userguide-section-subtitle"> Set Up, Assign & Manage User's Digital Service Access </div> <div class="section-title-description"> Corppass Administrators and Sub-Administrators are responsible for managing the entity's digital service access. To do so, Corppass Administrators or Sub-Administrators need to first select digital services the entity would like to transact with, then proceed to assign digital service access to other users within the entity to carry out transactions. <div class="linebreak"></div> While Corppass Administrators may view and edit digital service access of all account types, Sub-Administrators may view and edit digital service access of Enquiry Users and Users account types. <div class="linebreak"></div> Note: Sub-Administrator accounts with restricted access will only be able to set up, assign and manage digital services within their Assignment Profile. <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_05A_Admin_Subadmin_Set_Up_Assign_Users_Digital_Service_Access.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 2.3 MB) to view the PDF guide to Set Up and Assign User's Digital Service Access. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="XN4Fyhgy_Qo" style="background-image: url('/corppass/resources/img/yt/XN4Fyhgy_Qo.jpg');"></lite-youtube> </div> <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_05B_Admin_Subadmin_Manage_Users_Digital_Service_Access.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 2.0 MB) to view the PDF guide to Manage User's Digital Service Access. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="XForJ7-cuaY" style="background-image: url('/corppass/resources/img/yt/XForJ7-cuaY.jpg');"></lite-youtube> </div> </div> <div class="linebreak"></div> <div class="userguide-section-subtitle"> Batch Assign Digital Services </div> <div class="section-title-description"> As an alternative method, Corppass Administrators and Sub-Administrators may choose to complete and upload an excel file template via the 'Batch Assign Digital Services' function. This method is recommended for Corppass Administrators and Sub-Administrators who would like to assign various digital service access to multiple users at the same time. <div class="linebreak"></div> Note: Sub-Administrator accounts with restricted access will not be able to authorise and manage Third Party Authorisation for your entity. <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_05C_Admin_Subadmin_Batch_Assign_Users_Digital_Service_Access.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 1.8 MB) to view the PDF guide. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="iMftvhjggVg" style="background-image: url('/corppass/resources/img/yt/iMftvhjggVg.jpg');"></lite-youtube> </div> </div> </div> <div class="setupandManage"> <div class="userguide-section-subtitle"> Set Up and Manage Assignment Profile of Sub-Administrators </div> <div class="section-title-description"> By default, all Sub-Administrator accounts can manage and assign the entity's digital services to users. These assignment rights can be controlled through the Sub-Administrators Assignment Profile, which allows Corppass Administrators to restrict the digital services that can be managed and assigned by each Sub-Administrator. This may be applicable to companies with distinct department segregation. <div class="linebreak"></div> Sub-Administrator accounts with restricted access will <b><u>not</u></b> be able to: <ul class="dash"> <li>Manage and assign entity's digital services outside his Assignment Profile</li> <li>Manage users' access to digital services outside his Assignment Profile</li> <li>Authorise and manage Third Party Entities</li> <li>Manage and assign Client Digital Services</li> </ul> <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_06_Admin_Set_Up_and_Manage_Assignment_Profile_of_Subadmins.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 2.1 MB) to view the PDF guide. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="m7NocQF70TM" style="background-image: url('/corppass/resources/img/yt/m7NocQF70TM.jpg');"></lite-youtube> </div> </div> </div> <div class="authoriseandManage"> <div class="userguide-section-subtitle"> Authorise and Manage Third Party Entity (for Client) </div> <div class="section-title-description"> As a Corppass Administrator or Sub-Administrator, you may authorise a Third Party Entity to transact with digital services on behalf of your entity. Third Party Authorisation can only be set up for selected digital services that are using this feature in Corppass. <div class="linebreak"></div> To do this, ensure that you have selected the digital service for your entity, before authorising it to a Third Party Entity. You can view and edit details of your entity's Third Party Authorisation. <div class="linebreak"></div> Note: Sub-Administrator accounts with restricted access will not be able to authorise and manage Third Party Authorisation for your entity. <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_07_Admin_Subadmin_Authorise_and_Manage_Third_Party_Entity_For_Client.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 2.1 MB) to view the PDF guide. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="LLpOa4aG6NE" style="background-image: url('/corppass/resources/img/yt/LLpOa4aG6NE.jpg');"></lite-youtube> </div> </div> </div> <div class="manageandAssign"> <div class="userguide-section-subtitle"> Manage Client (for Third Party Entity) </div> <div class="section-title-description"> The Corppass Administrator or Sub-Administrator of a Third Party Entity may manage their Client Authorisations. An authorised Third Party Entity is able to perform functions such as: <ul class="dash"> <li>Removing Client's digital services</li> <li>View authorisation history</li> <li>Manage authorised users</li> </ul> <div class="linebreak"></div> Note: Sub-Administrator accounts with restricted access will not be able to view and edit Client authorisation. <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_08A_Admin_Subadmin_Manage_Client_For_Third_Party_Entity.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 2.2 MB) to view the PDF guide. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="J6of7-VX3CE" style="background-image: url('/corppass/resources/img/yt/J6of7-VX3CE.jpg');"></lite-youtube> </div> </div> <div class="linebreak"></div> <div class="userguide-section-subtitle"> Assign Client Digital Access to Users (for Third Party Entity) </div> <div class="section-title-description"> The Corppass Administrator or Sub-Administrator of a Third Party Entity may assign the Client's digital services to users within their entity, allowing them to transact on behalf of the Client using their individual Corppass accounts. <div class="linebreak"></div> Note: Sub-Administrator accounts with restricted access will not be able to view and edit Client authorisation. <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_08B_Admin_Subadmin_Assign_and_Manage_Client_Digital_Access_to_Users_For_Third_Party_Entity.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 1.8 MB) to view the PDF guide. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="7ssy4-cgXKE" style="background-image: url('/corppass/resources/img/yt/7ssy4-cgXKE.jpg');"></lite-youtube> </div> </div> </div> <div class="createandManage"> <div class="userguide-section-subtitle"> Create and Manage Client e-Service Groups (IRAS only) </div> <div class="section-title-description"> The 'Client e-Service Group' feature allows authorised Third Party Service Providers to better manage user access to IRAS digital services within the entity. Administrators and Sub-Administrators with default access* can: <div class="linebreak"></div> <ul class="dash"> <li>Create / Remove Client e-Service Group(s)</li> <li>Add / Remove Users to Client e-Service Group(s)</li> <li>Add / Remove digital services to Client e-Service Group(s)</li> <li>Add Client's e-Services to Client e-Service Group(s)</li> </ul> <div class="linebreak"></div> *Not sure if you have default access? Go to <a href="https://www.corppass.gov.sg" class="link-label-normal visited-link">www.corppass.gov.sg</a> and log in via Singpass and go to My Account > View My Profile > Assignment Profile. This page shows whether you have default access or restricted access. <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_09_Admin_Subadmin_Create_and_Manage_Client_eService_Groups_IRAS_Only.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 2.5 MB) to view the PDF guide. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="agU5cOrOy28" style="background-image: url('/corppass/resources/img/yt/agU5cOrOy28.jpg');"></lite-youtube> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div>  <div id="manage-acct-details" class="tab-pane"> <div class="linebreak"></div> <div class="row-odd-wrapper-userguide"> <div id="managingCorppassAccountDescriptionDiv" class="col-sm-12"> Corppass Sub-Administrators, Enquiry Users and User account types are created by the Corppass Administrator of the entity. These group of users will need to activate their accounts after creation by the Administrator prior to transacting with digital services assigned to them. <div class="section-title-description"> To view a user guide, select a topic on the left menu panel below. </div> <div class="linebreak"></div> </div> <div class="col-md-4 col-12 float-start"> <div id="manage-acct-details-registered-officer-accordion-first" class="clearfix"> <div class="manage-acct-details-registered-officer-accordion" id="ro-accordion"> <div class="manage-acct-details-registered-officer-accordion-group"> <div class="manage-acct-details-registered-officer-accordion-heading"> <a class="manage-acct-details-registered-officer-accordion-toggle collapsed" data-bs-toggle="collapse" data-bs-parent="#manage-acct-details-ro-accordion" href="#manage-acct-details-collapseRO"> <em class="icon-fixed-width fa fa-minus float-end"></em> <div class="userguide-topicheaders"> Sub-Admin, Enquiry User, and User </div> </a> </div> <div id="manage-acct-details-collapseRO" class="manage-acct-details-registered-officer-accordion-body collapse show"> <div class="manage-acct-details-registered-officer-accordion-inner"> <span class="update-Profile"> Activate My Account </span> <div class="linebreak"></div> <span class="view-Your-Transaction-History"> Manage My Account </span> </div> </div> </div> </div> </div> </div> <div class="col-md-8 col-12 float-start"> <div class="updateProfile"> <div class="userguide-section-subtitle"> Activate Corppass Account </div> <div class="section-title-description"> After the Corppass Administrator creates a Corppass account, the user, either with an NRIC/FIN or Foreign ID, will be required to activate the account <div class="linebreak"></div> Foreign ID users are required to activate their pre-registered Singpass Foreign user Account within 30 days of Corppass account creation. They will also need to set up the Singpass app. <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_10_Users_Activate_My_Account.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 1.0 MB) to view the PDF guide. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="Q0N9RPxK-Io" style="background-image: url('/corppass/resources/img/yt/Q0N9RPxK-Io.jpg');"></lite-youtube> </div> </div> </div> <div class="viewTransactionHistory"> <div class="userguide-section-subtitle"> Manage Corppass Account </div> <div class="section-title-description"> Users can manage their individual Corppass accounts through: <div class="linebreak"></div> <ul class="greek"> <li>Update Corppass Profile <ul> <li>Users can update their mobile number and/or email address registered to their Corppass account</li> </ul> </li> <div class="linebreak"></div> <li>View Transaction History <ul> <li>View account transaction history on Corppass up to the last 15 months or last 1,000 transactions</li> <li>Transactions include changes to Corppass profile (e.g. email, mobile number) and when a digital service has been accessed</li> <li>Transactions within a digital service (e.g. digital service application status) will not be tracked.</li> </ul> </li> </ul> <div class="linebreak"></div> Click <a href="https://www.corppass.gov.sg/help/CP_User_Guide_11_Users_Manage_My_Account.pdf" target="_blank" class="userguide-link visited-link">here</a> (PDF, 1.7 MB) to view the PDF guide. <div class="linebreak"></div> <div class="videoWrapper"> <lite-youtube videoid="f_8QLhXRMaU" style="background-image: url('/corppass/resources/img/yt/f_8QLhXRMaU.jpg');"></lite-youtube> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> </div> </div> </div> <script> (function ($) { "use strict" // register accordion Toggle Items var iconOpen = 'fa fa-minus' , iconClose = 'fa fa-plus'; $(document).on('show.bs.collapse hide.bs.collapse', '.registered-officer-accordion', function (e) { var $target = $(e.target) $target.siblings('.registered-officer-accordion-heading').find('em').toggleClass(iconOpen + ' ' + iconClose); if (e.type == 'show') $target.prev('.registered-officer-accordion-heading').find('.registered-officer-accordion-toggle').addClass('active'); if (e.type == 'hide') $(this).find('.registered-officer-accordion-toggle').not($target).removeClass('active'); }); })(jQuery); </script> <script> (function ($) { "use strict" // manage account details accordion Toggle Items var iconOpen = 'fa fa-minus' , iconClose = 'fa fa-plus'; $(document).on('show.bs.collapse hide.bs.collapse', '.manage-acct-details-registered-officer-accordion', function (e) { var $target = $(e.target) $target.siblings('.manage-acct-details-registered-officer-accordion-heading').find('em').toggleClass(iconOpen + ' ' + iconClose); if (e.type == 'show') $target.prev('.manage-acct-details-registered-officer-accordion-heading').find('.manage-acct-details-registered-officer-accordion-toggle').addClass('active'); if (e.type == 'hide') $(this).find('.manage-acct-details-registered-officer-accordion-toggle').not($target).removeClass('active'); }); })(jQuery); (function ($) { "use strict" // admin manage entity accordion Toggle Items var iconOpen = 'fa fa-minus' , iconClose = 'fa fa-plus'; $(document).on('show.bs.collapse hide.bs.collapse', '.admin-manage-entity-accordion', function (e) { var $target = $(e.target) $target.siblings('.admin-manage-entity-accordion-heading').find('em').toggleClass(iconOpen + ' ' + iconClose); if (e.type == 'show') $target.prev('.admin-manage-entity-accordion-heading').find('.admin-manage-entity-accordion-toggle').addClass('active'); if (e.type == 'hide') $(this).find('.admin-manage-entity-accordion-toggle').not($target).removeClass('active'); }); })(jQuery); (function ($) { // Set Up Corppass $(".register-for-CorpPass-Administrator-Account").click(function () { triggerToggle('registerforCorpPassAdministratorAccount'); if ($('.registerforCorpPassAdministratorAccount').css('display') != 'block') { $(".registerforCorpPassAdministratorAccount").toggle("fast"); } }); $(".approve-CorpPass-Administrator-Account").click(function () { triggerToggle('approveCorpPassAdministratorAccount'); if ($('.approveCorpPassAdministratorAccount').css('display') != 'block') { $(".approveCorpPassAdministratorAccount").toggle("fast"); } }); // Manage Your Corppass Account $( ".update-Profile" ).click(function() { triggerToggle2('updateProfile'); if($('.updateProfile').css('display') != 'block'){ $( ".updateProfile" ).toggle( "fast" ); } }); $( ".view-Your-Transaction-History" ).click(function() { triggerToggle2('viewTransactionHistory'); if($('.viewTransactionHistory').css('display') != 'block'){ $( ".viewTransactionHistory" ).toggle( "fast" ); } }); // Manage Corppass for Your Entity $(".register-CorpPass").click(function () { triggerToggle3('registerCorpPass'); if ($('.registerCorpPass').css('display') != 'block') { $(".registerCorpPass").toggle("fast"); } }); $(".manage-CorpPass").click(function () { triggerToggle3('manageCorpPass'); if ($('.manageCorpPass').css('display') != 'block') { $(".manageCorpPass").toggle("fast"); } }); $(".view-and-Edit").click(function () { triggerToggle3('viewandEdit'); if ($('.viewandEdit').css('display') != 'block') { $(".viewandEdit").toggle("fast"); } }); $(".setup-and-Manage").click(function () { triggerToggle3('setupandManage'); if ($('.setupandManage').css('display') != 'block') { $(".setupandManage").toggle("fast"); } }); $(".authorise-and-manage").click(function () { triggerToggle3('authoriseandManage'); if ($('.authoriseandManage').css('display') != 'block') { $(".authoriseandManage").toggle("fast"); } }); $(".manage-and-assign").click(function () { triggerToggle3('manageandAssign'); if ($('.manageandAssign').css('display') != 'block') { $(".manageandAssign").toggle("fast"); } }); $(".create-and-manage").click(function () { triggerToggle3('createandManage'); if ($('.createandManage').css('display') != 'block') { $(".createandManage").toggle("fast"); } }); })(jQuery); </script> <script> function hideDescription() { $('#setupCorpassDescriptionDiv').hide(); $('#managingCorppassDescriptionDiv').hide(); $('#managingCorppassAccountDescriptionDiv').hide(); } function showDescription() { $('#setupCorpassDescriptionDiv').show(); $('#managingCorppassDescriptionDiv').show(); $('#managingCorppassAccountDescriptionDiv').show(); hideDiv(); } function triggerToggle(divName) { if (divName != 'registerforCorpPassAdministratorAccount' && $('.registerforCorpPassAdministratorAccount').css('display') == 'block') { $(".registerforCorpPassAdministratorAccount").toggle("fast"); } if (divName != 'approveCorpPassAdministratorAccount' && $('.approveCorpPassAdministratorAccount').css('display') == 'block') { $(".approveCorpPassAdministratorAccount").toggle("fast"); } } function triggerToggle2(divName) { if (divName != 'updateProfile' && $('.updateProfile').css('display') == 'block') { $(".updateProfile").toggle("fast"); } if (divName != 'viewTransactionHistory' && $('.viewTransactionHistory').css('display') == 'block') { $(".viewTransactionHistory").toggle("fast"); } } function triggerToggle3(divName) { if (divName != 'registerCorpPass' && $('.registerCorpPass').css('display') == 'block') { $(".registerCorpPass").toggle("fast"); } if (divName != 'manageCorpPass' && $('.manageCorpPass').css('display') == 'block') { $(".manageCorpPass").toggle("fast"); } if (divName != 'viewandEdit' && $('.viewandEdit').css('display') == 'block') { $(".viewandEdit").toggle("fast"); } if (divName != 'setupandManage' && $('.setupandManage').css('display') == 'block') { $(".setupandManage").toggle("fast"); } if (divName != 'authoriseandManage' && $('.authoriseandManage').css('display') == 'block') { $(".authoriseandManage").toggle("fast"); } if (divName != 'manageandAssign' && $('.manageandAssign').css('display') == 'block') { $(".manageandAssign").toggle("fast"); } if (divName != 'createandManage' && $('.createandManage').css('display') == 'block') { $(".createandManage").toggle("fast"); } } function hideDiv() { $(".registerforCorpPassAdministratorAccount").css("display", "none"); $(".approveCorpPassAdministratorAccount").css("display", "none"); $(".registerCorpPass").css("display", "none"); $(".manageCorpPass").css("display", "none"); $(".viewandEdit").css("display", "none"); $(".setupandManage").css("display", "none"); $(".authoriseandManage").css("display", "none"); $(".manageandAssign").css("display", "none"); $(".createandManage").css("display", "none"); $(".updateProfile").css("display", "none"); $(".viewTransactionHistory").css("display", "none"); } </script> <div class="clearfix"></div></div> <div class="container-wrapper-footer"> <div class="footer-bottom"> <ul class="privacy-termOfuse"> <li><a href="https://tech.gov.sg/report_vulnerability" class="privacy-statement" target="_blank">Report Vulnerability</a></li> <li><a href="/corppass/common/privacy" class="privacy-statement">Privacy Statement</a> </li> <li><a href="/corppass/common/terms" class="term-of-fuse">Corppass Agreement</a></li> <li><a href="/corppass/common/sitemap" class="term-of-fuse">Sitemap</a></li> </ul> <div class="clearfix"></div> <span class="copyright-text">© 2025 Government of Singapore </span> <span class="lastupdate-text">Last updated on June 2024</span> </div></div> <div id="loadingScreenWrapper" style="display: none" class="loading-screen-wrappper"> <div class="loader-title">Loading please wait...</div> <div class="loader"></div> </div> </body> </html>

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