Verifying Your Identity On VA.gov

<html lang="en"><head><script type="application/ld+json" nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How do I verify my identity online?", "acceptedAnswer": { "@type": "Answer", "text": "<html><head></head><body><p>Here’s what you’ll need to verify your identity for your account online:</p><ul><li>Your <strong>Login.gov</strong> or <strong>ID.me</strong> username (your email address) and password, <strong>and</strong></li><li>Access to the method you set up for MFA, like your mobile or landline phone, authentication app, security key, or backup codes, <strong>and</strong></li><li>A smartphone with a camera or a computer with an internet connection where you’ve saved images of your ID, <strong>and</strong></li><li>Your Social Security number, <strong>and</strong></li><li>Your U.S. driver’s license or other state-issued ID (if you’re verifying for <strong>Login.gov</strong>) or your U.S. driver’s license, state ID, passport, passport card, or other identification documents (if you’re verifying for <strong>ID.me</strong>), <strong>and</strong></li><li>A U.S. phone number with a plan that’s in your name (if you have one)</li></ul><p>When you’re ready, we'll guide you step by step through the identity verification process for your account. Get step-by-step instructions:</p><p><a href='/resources/how-to-verify-your-identity-for-your-logingov-account' data-entity-type='node' data-entity-uuid='a2ae863f-0cc5-4fe6-9d9b-9964dde93984' data-entity-substitution='canonical' title='How to verify your identity for your Login.gov account'>Learn how to verify your identity for your Login.gov account</a></p><p><a href='/resources/how-to-verify-your-identity-for-your-idme-account' data-entity-type='node' data-entity-uuid='0a68126d-8db7-473a-a5a7-70caf27faae4' data-entity-substitution='canonical' title='How to verify your identity for your ID.me account'>Learn how to verify your identity for your ID.me account</a></p></body></html>" } ] } </script> <script type="application/ld+json" nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Can I verify my identity in person for my Login.gov account?", "acceptedAnswer": { "@type": "Answer", "text": "<html><head></head><body><p>Yes. <strong>Login.gov</strong> offers in-person identity verification at a participating United States Postal Service (USPS) location near you.</p><p>You can choose this option from the start. </p><p>Or, you may also have the option to verify your identity in person if you tried to verify online but couldn’t upload a photo of your ID.</p><p><a href='https://www.login.gov/help/verify-your-identity/verify-your-identity-in-person/'>Learn more about verifying your identity in person on the Login.gov website</a> </p></body></html>" }, { "@type": "Question", "name": "Can I verify my identity in person with ID.me?", "acceptedAnswer": { "@type": "Answer", "text": "<html><head></head><body><p>Yes. <strong>ID.me</strong> offers in-person verification at participating locations of The UPS Store.</p><p>Here’s what to do:</p><ol><li>Create your <strong>ID.me</strong> account for VA.</li><li>Sign back in to VA.gov with your <strong>ID.me </strong>account to start the verification process online.</li><li>On the screen that asks you to choose how you want to verify, choose the option to verify in person at a participating location of The UPS Store.</li><li>Follow the process to book an appointment. </li><li>Bring the QR code <strong>ID.me</strong> gives you plus 2 to 3 ID documents to your appointment at The UPS Store to complete the process.</li></ol><p><a href='/resources/how-to-create-an-idme-account-for-va' data-entity-type='node' data-entity-uuid='a91eb98a-7533-4616-816b-2a9ed285761c' data-entity-substitution='canonical' title='How to create an ID.me account for VA'>Get step-by-step instructions for how to create your ID.me account </a></p><p><a href='https://help.id.me/hc/en-us/articles/4410286053271-Booking-an-in-person-appointment'>Learn how to book an in-person verification appointment on the ID.me website</a></p></body></html>" } ] } </script> <script type="application/ld+json" nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How can I verify my identity on VA.gov if I live outside the U.S.?", "acceptedAnswer": { "@type": "Answer", "text": "<html><head></head><body><p>If your address is outside the U.S., you can use <strong>ID.me</strong> to verify your identity. </p><p>On the screen where you choose a verification option, select I don’t live in the US. You’ll need to show your identity documents on a video call with an <strong>ID.me</strong> representative.</p><p><a href='https://help.id.me/hc/en-us/articles/4415907236375-What-if-I-don-t-live-in-the-United-States-'>Learn more about verifying your identity if you live outside the U.S. on the ID.me website</a></p><p>Make sure to have your identity documents ready.</p><p><a href='https://help.id.me/hc/en-us/articles/360017833054-What-is-a-Primary-or-Secondary-Identification-Document-'>Learn about primary and secondary identification documents on the ID.me website</a></p><p><strong>Note:</strong> If you don’t have a U.S. Social Security number, you’ll need to show a valid U.S. passport as one of your identity documents.</p></body></html>" } ] } </script> <script type="application/ld+json" nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What does it mean to verify my identity and why do I have to do it?", "acceptedAnswer": { "@type": "Answer", "text": "<html><head></head><body><p>Identity verification is a one-time process that we ask you to complete for your <strong>Login.gov</strong> or <strong>ID.me</strong> account. The process often takes about 10 minutes.  </p><p>During this process, the account provider (<strong>Login.gov</strong> or <strong>ID.me</strong>)<strong> </strong>will ask you to provide certain personal information and identification (ID). This process helps us make sure that the person creating your account is really you—and not someone pretending to be you. It’s a lot like the process for setting up a bank account. </p><p>Identity verification is not about whether we trust that you’re who you say you are. It’s about protecting you from scammers who may try to set up an account in your name to access your information and benefits.  </p><p>After you verify your identity, you won’t have to do it again for that account unless you lose access to your account’s multifactor authentication method or need to recreate your account. In the future, we may ask you to help us reverify your identity once every several years for added protection. </p></body></html>" }, { "@type": "Question", "name": "What if I鈥檓 having trouble uploading my ID photo for verification?", "acceptedAnswer": { "@type": "Answer", "text": "<html><head></head><body><p>We know that uploading a photo of your ID for verification can sometimes be difficult. These tips from <strong>Login.gov</strong> and <strong>ID.me</strong> may help.</p><ul><li>For <strong>Login.gov</strong>: <a href='https://www.login.gov/help/verify-your-identity/how-to-add-images-of-your-state-issued-id/'>Get tips for how to add images of your ID on the Login.gov website</a></li><li>For <strong>ID.me</strong>: <a href='https://help.id.me/hc/en-us/articles/360051696334-Taking-photos-of-your-documents'>Get tips for taking photos of your documents on the ID.me website</a> </li></ul><p>For <strong>Login.gov</strong>, you may also have the option to verify your identity in person if you tried to verify online but couldn’t upload a photo of your ID.</p><p><a href='https://www.login.gov/help/verify-your-identity/verify-your-identity-in-person/'>Learn more about verifying your identity in person on the Login.gov website</a> </p></body></html>" }, { "@type": "Question", "name": "Can I use Login.gov to verify my identity without a U.S. phone number?", "acceptedAnswer": { "@type": "Answer", "text": "<html><head></head><body><p>Yes. </p><p>If you don’t have a U.S. phone number, select <strong>Get a code via mail instead </strong>on the screen that asks for your phone number.  </p><p>You’ll have to wait to receive a letter in the mail with the code. Then you can follow the instructions to enter the code and complete the process.  </p></body></html>" }, { "@type": "Question", "name": "I don鈥檛 have a smartphone. How do I verify my identity through ID.me?", "acceptedAnswer": { "@type": "Answer", "text": "<html><head></head><body><p>You’ll need a computer or tablet with an internet connection to verify your identity. </p><p><a href='https://help.id.me/hc/en-us/articles/4416188902039-Veterans-Affairs-and-ID-me'>Learn more about verifying your identity on the ID.me website</a> </p></body></html>" }, { "@type": "Question", "name": "What if I鈥檓 having trouble creating my Login.gov or ID.me account?", "acceptedAnswer": { "@type": "Answer", "text": "<html><head></head><body><p>We can help guide you to fix some common issues as you create your account and verify your identity.</p><p><a href='/resources/support-for-common-logingov-and-idme-issues' data-entity-type='node' data-entity-uuid='d5f32bdf-810c-455e-9a9b-4335a1b5a7b3' data-entity-substitution='canonical' title='Support for common Login.gov and ID.me issues'>Get support for common Login.gov and ID.me issues</a></p><p>Or you can get more help on each account provider’s website.  </p><p><a href='https://login.gov/help/'>Go to the Login.gov help center</a> </p><p><a href='https://help.id.me/hc/en-us'>Go to the ID.me support section</a> </p></body></html>" } ] } </script> <script type="application/ld+json" nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What鈥檚 multifactor authentication and why does VA use it?", "acceptedAnswer": { "@type": "Answer", "text": "<html><head></head><body><p>Multifactor authentication is an extra layer of protection on your sign-in account. It helps us make sure that it’s you trying to use your account—and not someone pretending to be you. It’s also called 2-factor authentication or MFA. </p><p>Each time you sign in to a VA website or app, you’ll use multifactor authentication to confirm you’re you. You’ll do this using a device that only you should have, such as your mobile phone.  </p><p>You’ll get a unique code through a method of your choice. Options may include an app like Google Authenticator, security key, text message, phone call, or backup codes. You’ll enter the code to use your account. <strong>Login.gov</strong> may offer other options like face or touch unlock for signing in securely and privately. </p><p>This way, even if someone were to guess or steal your username and password, they can’t access your account.  </p><p><a href='https://www.youtube.com/watch?v=t85bt7Pmlvg'>Play our video on multifactor authentication (YouTube)</a> </p><p><a href='https://login.gov/help/get-started/authentication-options/'>Learn about MFA methods on the Login.gov website</a> </p><p><a href='https://help.id.me/hc/en-us/articles/360018113053-What-is-multi-factor-authentication-MFA-'>Learn about MFA methods on the ID.me website</a>  </p></body></html>" }, { "@type": "Question", "name": "How does multifactor authentication differ from identity verification?", "acceptedAnswer": { "@type": "Answer", "text": "<html><head></head><body><p>Identity verification and multifactor authentication work together to protect your identity and personal information:</p><ul><li><strong>Identity verification</strong> is a one-time process. You complete this process when you first set up your sign-in account. To verify your identity, you provide certain personal information and identification (ID). Identity verification helps us make sure only you can create your sign-in account—and no scammer can create one in your name.  </li><li><strong>Multifactor authentication (MFA)</strong> is an extra layer of protection that’s part of the process of signing in to use your account. When you first set up your account, you set up your choice of MFA method (like an authenticator app) on a device only you have access to. Then, you use that method to provide a specific code we send you each time you sign in. Multifactor authentication helps us make sure only you can use your sign-in account to access and manage your benefits and health care.   </li></ul></body></html>" } ] } </script>        <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="HandheldFriendly" content="True"> <meta name="MobileOptimized" content="320"> <meta name="viewport" content="width=device-width, initial-scale=1.0">  <link rel="preconnect" href="https://www.googletagmanager.com">    <link rel="canonical" href="https://www.va.gov/resources/verifying-your-identity-on-vagov/">  <meta name="DC.Date" scheme="W3CDTF" content="2024-12-20">     <meta property="og:url" content="https://www.va.gov/resources/verifying-your-identity-on-vagov/">  <meta property="og:type" content="website">   <meta name="description" content="Identity verification is a one-time process that helps us make sure that the person creating your account is really you—and not someone pretending to be you. During this process, the account provider (Login.gov or ID.me) will ask you to provide certain personal information and identification (ID). Learn about when and how to verify your identity."> <link rel="image_src" href="https://www.va.gov/img/design/logo/va-og-image.png"> <meta property="og:description" content="Identity verification is a one-time process that helps us make sure that the person creating your account is really you—and not someone pretending to be you. During this process, the account provider (Login.gov or ID.me) will ask you to provide certain personal information and identification (ID). Learn about when and how to verify your identity."> <meta property="og:image" content="https://www.va.gov/img/design/logo/va-og-image.png"> <meta property="og:image:alt" content="U.S. Department of Veterans Affairs"> <meta property="og:site_name" content="Veterans Affairs"> <meta property="og:title" content="Verifying your identity on VA.gov | Veterans Affairs"> <title>Verifying Your Identity On VA.gov | Veterans Affairs</title> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:image" content="https://www.va.gov/img/design/logo/va-og-image.png"> <meta name="twitter:image:alt" content="U.S. Department of Veterans Affairs"> <meta name="twitter:site" content="@DeptVetAffairs"> <meta name="twitter:title" content="Verifying your identity on VA.gov | Veterans Affairs">   <script nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg" nomodule data-entry-name="polyfills.js" src="https://prod-va-gov-assets.s3-us-gov-west-1.amazonaws.com/generated/polyfills.entry.js"></script>  <script nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg"> /** * An alias for window.dataLayer.push made available under the window so that it is accessible in content files. * @module module:record-event * @see https://developers.google.com/tag-manager/devguide * @see module:platform/monitoring/record-event * @param {object} data - The event data that will be sent to GA. */ window.dataLayer = [] || window.dataLayer; window.recordEvent = function(data) { return window.dataLayer.push(data); }; window.recordMultipleEvents = function (events){ events.forEach(event => recordEvent(event)) } </script>  <link rel="stylesheet" data-entry-name="web-components.css" href="https://prod-va-gov-assets.s3-us-gov-west-1.amazonaws.com/generated/web-components.css"> <script nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg" defer data-entry-name="web-components.js" src="https://prod-va-gov-assets.s3-us-gov-west-1.amazonaws.com/generated/web-components.entry.js"></script>  <script data-e2e="analytics-script" nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg"> (function(w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-WFJWBD'); (function(window) { function withFormContent(acc, data) { //console.log("acc.content data",data.Content); acc.content = data.Content; } function withFeedbackUUID(acc, data) { acc.feedbackUUID = data.Feedback_UUID; } function mEvent(name, action, opts) { opts = opts || {}; var custom = opts.custom; var label = opts.label; function handle(event) { var start = +new Date(); var cm = window.cm || function() {}; var mData = event.detail; var eData = { category: 'Medallia', action: action, label: label || mData.Form_Type, value: mData.Form_ID, myParams: {}, }; if (custom) { for (var i = 0; i < custom.length; i++) custom[i](eData.myParams, mData); } var end = +new Date(); console.log('send', 'event', eData, end - start); recordEvent({ event: eData.action, 'survey-tool': eData.category, 'survey-form-id': eData.value, 'survey-status': eData.label, 'survey-details': eData.myParams, }); } window.addEventListener('MDigital_' + name, handle); } mEvent('ShowForm_Called', 'survey-show-form-call'); mEvent('Form_Displayed', 'survey-start-form'); mEvent('Form_Next_Page', 'survey-next-click'); mEvent('Form_Back_Page', 'survey-back-click'); mEvent('Form_Close_Submitted', 'survey-submit-close'); mEvent('Form_Close_No_Submit', 'survey-no-submit-close'); mEvent('Feedback_Submit', 'survey-submit', { custom: [withFeedbackUUID, withFormContent], }); mEvent('Submit_Feedback', 'survey--submission', { custom: [withFeedbackUUID, withFormContent], }); mEvent('Feedback_Button_Clicked', 'survey-button-click', { custom: [withFeedbackUUID], }); mEvent('ThankYou_Displayed', 'survey--submission-successful', { custom: [withFeedbackUUID, withFormContent], }); mEvent('Invite_Displayed', 'survey-invitation-display', { label: 'Invite', }); mEvent('Invite_Accepted', 'survey-invitation-accept', { label: 'Invite', }); mEvent('Invite_Declined', 'survey-invitation-decline', { label: 'Invite', }); mEvent('Invite_Skipped', 'survey-invitation-skip', { label: 'Invite', }); })(window); recordEvent({ environment: 'vagovprod' }); if ( self !== top ) { recordEvent({ event: 'iframed', embeddedIn: document.referrer }); } </script>  <link href="https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/design/icons/apple-touch-icon.png" rel="apple-touch-icon-precomposed"> <link href="https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/design/icons/apple-touch-icon-72x72.png" rel="apple-touch-icon-precomposed" sizes="72x72"> <link href="https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/design/icons/apple-touch-icon-114x114.png" rel="apple-touch-icon-precomposed" sizes="114x114"> <link href="https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/design/icons/apple-touch-icon-152x152.png" rel="apple-touch-icon-precomposed" sizes="144x144"> <link rel="shortcut icon" href="https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/design/icons/favicon.ico"> <meta name="msapplication-TileImage" content="/img/design/icons/apple-touch-icon-114x114"> <meta name="msapplication-TileColor" content="#144073">  <link rel="preload" href="https://prod-va-gov-assets.s3-us-gov-west-1.amazonaws.com/generated/sourcesanspro-bold-webfont.woff2" as="font" type="font/woff2" crossorigin> <link rel="preload" href="https://prod-va-gov-assets.s3-us-gov-west-1.amazonaws.com/generated/sourcesanspro-regular-webfont.woff2" as="font" type="font/woff2" crossorigin> <link rel="preload" href="https://prod-va-gov-assets.s3-us-gov-west-1.amazonaws.com/generated/bitter-bold.woff2" as="font" type="font/woff2" crossorigin>  <link rel="stylesheet" data-entry-name="style.css" href="https://prod-va-gov-assets.s3-us-gov-west-1.amazonaws.com/generated/style.css"> <link rel="stylesheet" data-entry-content="content-build.css" href="https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/assets/content-build.css"> <link rel="stylesheet" data-entry-name="static-pages.css" href="https://prod-va-gov-assets.s3-us-gov-west-1.amazonaws.com/generated/static-pages.css">   <script nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg" defer data-entry-name="vendor.js" src="https://prod-va-gov-assets.s3-us-gov-west-1.amazonaws.com/generated/vendor.entry.js"></script> <script nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg" defer data-entry-name="static-pages.js" src="https://prod-va-gov-assets.s3-us-gov-west-1.amazonaws.com/generated/static-pages.entry.js"></script>  <script async type="text/javascript" nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg" src="https://dap.digitalgov.gov/Universal-Federated-Analytics-Min.js?agency=VA" id="_fed_an_ua_tag"></script> <script nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg" type="text/javascript"> function focusContent(e) { e.preventDefault(); const contentElement = document.querySelector('#content h1') || document.querySelector('#content'); contentElement.setAttribute('tabindex', '-1'); contentElement.addEventListener('blur', function(event) { event.target.removeAttribute('tabindex'); }, true); window.scrollTo(0, contentElement.offsetTop); contentElement.focus(); } window.VetsGov = window.VetsGov || {}; window.VetsGov.headerFooter = JSON.parse("{\"footerData\":[{\"column\":\"bottom_rail\",\"href\":\"https://www.va.gov/accessibility-at-va\",\"order\":1,\"target\":null,\"title\":\"508 compliance\"},{\"column\":\"bottom_rail\",\"href\":\"https://www.va.gov/resources/your-civil-rights-and-how-to-file-a-discrimination-complaint/\",\"order\":2,\"target\":null,\"title\":\"Civil Rights\"},{\"column\":\"bottom_rail\",\"href\":\"https://department.va.gov/foia/\",\"order\":3,\"target\":null,\"title\":\"Freedom of Information Act (FOIA)\"},{\"column\":\"bottom_rail\",\"href\":\"https://www.va.gov/report-harassment/\",\"order\":4,\"target\":null,\"title\":\"Harassment\"},{\"column\":\"bottom_rail\",\"href\":\"https://www.va.gov/oig/\",\"order\":5,\"target\":null,\"title\":\"Office of Inspector General\"},{\"column\":\"bottom_rail\",\"href\":\"https://www.va.gov/opa/Plain_Language.asp\",\"order\":6,\"target\":null,\"title\":\"Plain language\"},{\"column\":\"bottom_rail\",\"href\":\"https://www.va.gov/privacy-policy/\",\"order\":7,\"target\":null,\"title\":\"Privacy, policies, and legal information\"},{\"column\":\"bottom_rail\",\"href\":\"https://www.oprm.va.gov/\",\"order\":8,\"target\":null,\"title\":\"VA Privacy Service\"},{\"column\":\"bottom_rail\",\"href\":\"https://www.va.gov/ormdi/NOFEAR_Select.asp\",\"order\":9,\"target\":null,\"title\":\"No FEAR Act Data\"},{\"column\":\"bottom_rail\",\"href\":\"https://www.usa.gov/\",\"order\":10,\"target\":null,\"title\":\"USA.gov\"},{\"column\":\"bottom_rail\",\"href\":\"https://www.va.gov/performance-dashboard/\",\"order\":11,\"target\":null,\"title\":\"VA performance dashboard\"},{\"column\":\"bottom_rail\",\"href\":\"https://www.va.gov/veterans-portrait-project/\",\"order\":12,\"target\":null,\"title\":\"Veterans Portrait Project\"},{\"column\":1,\"href\":\"https://www.va.gov/homeless/\",\"order\":1,\"target\":null,\"title\":\"Homeless Veterans\"},{\"column\":1,\"href\":\"https://www.va.gov/womenvet/\",\"order\":2,\"target\":null,\"title\":\"Women Veterans\"},{\"column\":1,\"href\":\"https://www.va.gov/centerforminorityveterans/\",\"order\":3,\"target\":null,\"title\":\"Minority Veterans\"},{\"column\":1,\"href\":\"https://www.patientcare.va.gov/lgbt/\",\"order\":4,\"target\":null,\"title\":\"LGBTQ+ Veterans\"},{\"column\":1,\"href\":\"https://www.ptsd.va.gov/\",\"order\":5,\"target\":null,\"title\":\"PTSD\"},{\"column\":1,\"href\":\"https://www.mentalhealth.va.gov/\",\"order\":6,\"target\":null,\"title\":\"Mental health\"},{\"column\":1,\"href\":\"https://department.va.gov/veteran-sports/\",\"order\":7,\"target\":null,\"title\":\"Adaptive sports and special events\"},{\"column\":1,\"href\":\"https://www.va.gov/outreach-and-events/events/\",\"order\":8,\"target\":null,\"title\":\"VA outreach events\"},{\"column\":1,\"href\":\"https://www.nrd.gov/\",\"order\":9,\"target\":null,\"title\":\"National Resource Directory\"},{\"column\":2,\"href\":\"https://www.va.gov/find-forms/\",\"order\":1,\"target\":null,\"title\":\"VA forms\"},{\"column\":2,\"href\":\"https://www.accesstocare.va.gov/\",\"order\":2,\"target\":null,\"title\":\"VA health care access and quality\"},{\"column\":2,\"href\":\"https://www.va.gov/get-help-from-accredited-representative\",\"order\":3,\"target\":null,\"title\":\"Get help from an accredited representative or VSO\"},{\"column\":2,\"href\":\"https://www.mobile.va.gov/appstore/\",\"order\":4,\"target\":null,\"title\":\"VA mobile apps\"},{\"column\":2,\"href\":\"https://department.va.gov/about/state-departments-of-veterans-affairs-office-locations/\",\"order\":5,\"target\":null,\"title\":\"State Veterans Affairs offices\"},{\"column\":2,\"href\":\"https://www.va.gov/opal/fo/dbwva.asp\",\"order\":6,\"target\":null,\"title\":\"Doing business with VA\"},{\"column\":2,\"href\":\"https://www.va.gov/jobs/\",\"order\":7,\"target\":null,\"title\":\"Careers at VA\"},{\"column\":2,\"href\":\"https://www.va.gov/outreach-and-events/outreach-materials\",\"order\":8,\"target\":null,\"title\":\"VA outreach materials\"},{\"column\":2,\"href\":\"https://www.va.gov/welcome-kit/\",\"order\":9,\"target\":null,\"title\":\"Your VA welcome kit\"},{\"column\":3,\"href\":\"https://news.va.gov/\",\"order\":1,\"target\":null,\"title\":\"VA news\"},{\"column\":3,\"href\":\"https://www.va.gov/opa/pressrel/\",\"order\":2,\"target\":null,\"title\":\"Press releases\"},{\"column\":3,\"href\":\"https://public.govdelivery.com/accounts/USVA/subscriber/new/\",\"order\":3,\"target\":null,\"title\":\"Email updates\"},{\"column\":3,\"href\":\"https://www.facebook.com/VeteransAffairs\",\"order\":4,\"target\":null,\"title\":\"Facebook\"},{\"column\":3,\"href\":\"https://www.instagram.com/deptvetaffairs/\",\"order\":5,\"target\":null,\"title\":\"Instagram\"},{\"column\":3,\"href\":\"https://www.twitter.com/DeptVetAffairs/\",\"order\":6,\"target\":null,\"title\":\"Twitter\"},{\"column\":3,\"href\":\"https://www.flickr.com/photos/VeteransAffairs/\",\"order\":7,\"target\":null,\"title\":\"Flickr\"},{\"column\":3,\"href\":\"https://www.youtube.com/user/DeptVetAffairs\",\"order\":8,\"target\":null,\"title\":\"YouTube\"},{\"column\":3,\"href\":\"https://digital.va.gov/web-governance/social-media/social-media-sites/\",\"order\":9,\"target\":null,\"title\":\"All VA social media\"},{\"column\":4,\"href\":\"https://www.va.gov/resources/\",\"order\":1,\"target\":null,\"title\":\"Resources and support\"},{\"column\":4,\"href\":\"https://www.va.gov/contact-us/\",\"order\":2,\"target\":null,\"title\":\"Contact us\"},{\"column\":4,\"label\":\"Call us\",\"href\":\"tel:18006982411\",\"order\":3,\"target\":null,\"title\":\"800-698-2411\"},{\"ariaLabel\":\"TTY: 7 1 1.\",\"column\":4,\"href\":\"tel:+1711\",\"order\":4,\"target\":null,\"title\":\"TTY: 711\"},{\"column\":4,\"label\":\"Visit a medical center or regional office\",\"href\":\"https://www.va.gov/find-locations/\",\"order\":5,\"target\":null,\"title\":\"Find a VA location\"}],\"megaMenuData\":[{\"title\":\"VA Benefits and Health Care\",\"menuSections\":[{\"title\":\"Health care\",\"links\":{\"seeAllLink\":{\"text\":\"View all in health care\",\"href\":\"https://www.va.gov/health-care\"},\"columnOne\":{\"title\":\"Get health care benefits\",\"links\":[{\"text\":\"About VA health benefits\",\"href\":\"https://www.va.gov/health-care/about-va-health-benefits\"},{\"text\":\"How to apply\",\"href\":\"https://www.va.gov/health-care/how-to-apply\"},{\"text\":\"Family and caregiver health benefits\",\"href\":\"https://www.va.gov/health-care/family-caregiver-benefits\"},{\"text\":\"Apply now for health care\",\"href\":\"https://www.va.gov/health-care/apply/application\"}]},\"columnTwo\":{\"title\":\"Manage your health\",\"links\":[{\"text\":\"Refill and track your prescriptions\",\"href\":\"https://www.va.gov/health-care/refill-track-prescriptions\"},{\"text\":\"Send a secure message to your health care team\",\"href\":\"https://www.va.gov/health-care/secure-messaging\"},{\"text\":\"Schedule and manage health appointments\",\"href\":\"https://www.va.gov/health-care/schedule-view-va-appointments\"},{\"text\":\"View your lab and test results\",\"href\":\"https://www.va.gov/health-care/view-test-and-lab-results\"},{\"text\":\"Order medical supplies\",\"href\":\"https://www.va.gov/health-care/order-medical-supplies\"}]},\"columnThree\":{\"img\":{\"src\":\"https://www.va.gov/img/styles/3_2_medium_thumbnail/public/hub_promos/health-care.png\",\"alt\":\"\"},\"link\":{\"text\":\"The PACT Act and your VA benefits\",\"href\":\"https://www.va.gov/resources/the-pact-act-and-your-va-benefits/\"},\"description\":\"Learn what this law means for Veterans and their survivors.\"}}},{\"title\":\"Disability\",\"links\":{\"seeAllLink\":{\"text\":\"View all in disability\",\"href\":\"https://www.va.gov/disability\"},\"columnOne\":{\"title\":\"Get disability benefits\",\"links\":[{\"text\":\"Eligibility\",\"href\":\"https://www.va.gov/disability/eligibility\"},{\"text\":\"How to file a claim\",\"href\":\"https://www.va.gov/disability/how-to-file-claim\"},{\"text\":\"Survivor and dependent compensation (DIC)\",\"href\":\"https://www.va.gov/family-and-caregiver-benefits/survivor-compensation/dependency-indemnity-compensation\"},{\"text\":\"File a claim online\",\"href\":\"https://www.va.gov/disability/file-disability-claim-form-21-526ez/\"}]},\"columnTwo\":{\"title\":\"Manage your benefits\",\"links\":[{\"text\":\"Check your claim, decision review, or appeal status\",\"href\":\"https://www.va.gov/claim-or-appeal-status\"},{\"text\":\"View your payment history\",\"href\":\"https://www.va.gov/va-payment-history\"},{\"text\":\"Upload evidence to support your claim\",\"href\":\"https://www.va.gov/disability/upload-supporting-evidence\"},{\"text\":\"File for a VA disability increase\",\"href\":\"https://www.va.gov/disability/file-disability-claim-form-21-526ez/\"},{\"text\":\"Request a decision review or appeal\",\"href\":\"https://www.va.gov/decision-reviews\"}]},\"columnThree\":{\"img\":{\"src\":\"https://www.va.gov/img/styles/3_2_medium_thumbnail/public/hub_promos/disability.png\",\"alt\":\"\"},\"link\":{\"text\":\"Fully Developed Claims program\",\"href\":\"https://www.va.gov/disability/how-to-file-claim/evidence-needed/fully-developed-claims\"},\"description\":\"Use this program to get a faster decision by submitting evidence along with your claim.\"}}},{\"title\":\"Education and training\",\"links\":{\"seeAllLink\":{\"text\":\"View all in education\",\"href\":\"https://www.va.gov/education\"},\"columnOne\":{\"title\":\"Get education benefits\",\"links\":[{\"text\":\"About GI Bill benefits\",\"href\":\"https://www.va.gov/education/about-gi-bill-benefits\"},{\"text\":\"Eligibility\",\"href\":\"https://www.va.gov/education/eligibility\"},{\"text\":\"How to apply\",\"href\":\"https://www.va.gov/education/how-to-apply\"},{\"text\":\"Veteran Readiness and Employment (Chapter 31)\",\"href\":\"https://www.va.gov/careers-employment/vocational-rehabilitation\"},{\"text\":\"Education and career benefits for family members\",\"href\":\"https://www.va.gov/family-and-caregiver-benefits/education-and-careers\"}]},\"columnTwo\":{\"title\":\"Manage your benefits\",\"links\":[{\"text\":\"View your VA payment history\",\"href\":\"https://www.va.gov/va-payment-history\"},{\"text\":\"Check your remaining Post-9/11 GI Bill benefits\",\"href\":\"https://www.va.gov/education/check-remaining-post-9-11-gi-bill-benefits\"},{\"text\":\"Transfer your Post-9/11 GI Bill benefits\",\"href\":\"https://www.va.gov/education/transfer-post-9-11-gi-bill-benefits\"},{\"text\":\"Verify your school enrollment\",\"href\":\"https://www.va.gov/education/verify-school-enrollment\"},{\"text\":\"Change your direct deposit information\",\"href\":\"https://www.va.gov/change-direct-deposit\"}]},\"columnThree\":{\"img\":{\"src\":\"https://www.va.gov/img/styles/3_2_medium_thumbnail/public/hub_promos/education.png\",\"alt\":\"\"},\"link\":{\"text\":\"GI Bill\u00AE Comparison Tool\",\"href\":\"https://www.va.gov/education/gi-bill-comparison-tool\"},\"description\":\"Learn about education programs and compare benefits by school.\"}}},{\"title\":\"Careers and employment\",\"links\":{\"seeAllLink\":{\"text\":\"View all in careers and employment\",\"href\":\"https://www.va.gov/careers-employment\"},\"columnOne\":{\"title\":\"Get employment benefits\",\"links\":[{\"text\":\"About Veteran Readiness and Employment (VR&E)\",\"href\":\"https://www.va.gov/careers-employment/vocational-rehabilitation\"},{\"text\":\"How to apply\",\"href\":\"https://www.va.gov/careers-employment/vocational-rehabilitation/how-to-apply\"},{\"text\":\"Educational and career counseling\",\"href\":\"https://www.va.gov/careers-employment/education-and-career-counseling\"},{\"text\":\"Veteran-owned small business support\",\"href\":\"https://www.va.gov/careers-employment/veteran-owned-business-support\"},{\"text\":\"Apply for VR&E benefits\",\"href\":\"https://www.va.gov/careers-employment/vocational-rehabilitation/apply-vre-form-28-1900/\"}]},\"columnTwo\":{\"title\":\"Manage your career\",\"links\":[{\"text\":\"VA transition assistance\",\"href\":\"https://www.benefits.va.gov/tap/\"},{\"text\":\"Find a job\",\"href\":\"https://www.dol.gov/veterans/findajob/\"},{\"text\":\"Find VA careers and support\",\"href\":\"https://www.va.gov/jobs/\"},{\"text\":\"Print your civil service preference letter\",\"href\":\"https://www.va.gov/records/download-va-letters\"}]},\"columnThree\":{\"img\":{\"src\":\"https://www.va.gov/img/styles/3_2_medium_thumbnail/public/hub_promos/careers.png\",\"alt\":\"\"},\"link\":{\"text\":\"VA for Vets\",\"href\":\"https://www.vaforvets.va.gov/\"},\"description\":\"Get help transitioning to a civilian career and matching your skills and experiences to VA job opportunities.\"}}},{\"title\":\"Pension\",\"links\":{\"seeAllLink\":{\"text\":\"View all in pension\",\"href\":\"https://www.va.gov/pension\"},\"columnOne\":{\"title\":\"Get pension benefits\",\"links\":[{\"text\":\"Veterans Pension eligibility\",\"href\":\"https://www.va.gov/pension/eligibility\"},{\"text\":\"How to apply\",\"href\":\"https://www.va.gov/pension/how-to-apply\"},{\"text\":\"Apply now for a Veterans Pension\",\"href\":\"https://www.va.gov/pension/application/527EZ\"},{\"text\":\"Aid and attendance benefits and housebound allowance\",\"href\":\"https://www.va.gov/pension/aid-attendance-housebound\"},{\"text\":\"Survivors Pension\",\"href\":\"https://www.va.gov/family-and-caregiver-benefits/survivor-compensation/survivors-pension\"}]},\"columnTwo\":{\"title\":\"Manage your benefits\",\"links\":[{\"text\":\"Check your claim, decision review, or appeal status\",\"href\":\"https://www.va.gov/claim-or-appeal-status\"},{\"text\":\"View your VA payment history\",\"href\":\"https://www.va.gov/va-payment-history\"},{\"text\":\"Change your address\",\"href\":\"https://www.va.gov/change-address\"},{\"text\":\"Change your direct deposit information\",\"href\":\"https://www.va.gov/change-direct-deposit\"}]},\"columnThree\":{\"img\":{\"src\":\"https://www.va.gov/img/styles/3_2_medium_thumbnail/public/hub_promos/pension.png\",\"alt\":\"\"},\"link\":{\"text\":\"Get your pension payments electronically\",\"href\":\"https://www.godirect.gov/gpw\"},\"description\":\"Sign up for direct deposit or a pre-paid debit card.\"}}},{\"title\":\"Housing assistance\",\"links\":{\"seeAllLink\":{\"text\":\"View all in housing assistance\",\"href\":\"https://www.va.gov/housing-assistance\"},\"columnOne\":{\"title\":\"Get home loan benefits\",\"links\":[{\"text\":\"About VA home loan types\",\"href\":\"https://www.va.gov/housing-assistance/home-loans/loan-types\"},{\"text\":\"How to request a COE\",\"href\":\"https://www.va.gov/housing-assistance/home-loans/how-to-request-coe\"},{\"text\":\"Check your COE status\",\"href\":\"https://www.va.gov/housing-assistance/home-loans/check-coe-status\"},{\"text\":\"Request a COE online\",\"href\":\"https://www.va.gov/housing-assistance/home-loans/request-coe-form-26-1880\"}]},\"columnTwo\":{\"title\":\"Get Veterans housing grants\",\"links\":[{\"text\":\"About disability housing grants\",\"href\":\"https://www.va.gov/housing-assistance/disability-housing-grants\"},{\"text\":\"Check your claim, decision review, or appeal status\",\"href\":\"https://www.va.gov/claim-or-appeal-status\"},{\"text\":\"How to apply for an adapted housing grant\",\"href\":\"https://www.va.gov/housing-assistance/disability-housing-grants/how-to-apply\"}]},\"columnThree\":{\"img\":{\"src\":\"https://www.va.gov/img/styles/3_2_medium_thumbnail/public/hub_promos/housing.png\",\"alt\":\"\"},\"link\":{\"text\":\"National Call Center for Homeless Veterans\",\"href\":\"https://www.va.gov/homeless/nationalcallcenter.asp\"},\"description\":\"Find out how we can help you or a Veteran you care about connect with VA and local resources 24 hours a day, 7 days a week.\"}}},{\"title\":\"Life insurance\",\"links\":{\"seeAllLink\":{\"text\":\"View all in life insurance\",\"href\":\"https://www.va.gov/life-insurance\"},\"columnOne\":{\"title\":\"Get life insurance\",\"links\":[{\"text\":\"About life insurance options\",\"href\":\"https://www.va.gov/life-insurance/options-eligibility\"},{\"text\":\"Benefits for totally disabled or terminally ill policyholders\",\"href\":\"https://www.va.gov/life-insurance/totally-disabled-or-terminally-ill\"},{\"text\":\"Beneficiary financial counseling and online will preparation\",\"href\":\"https://www.benefits.va.gov/insurance/bfcs.asp\"}]},\"columnTwo\":{\"title\":\"Manage your life insurance\",\"links\":[{\"text\":\"Access your policy online\",\"href\":\"https://www.va.gov/life-insurance/manage-your-policy\"},{\"text\":\"Update your beneficiaries\",\"href\":\"https://www.benefits.va.gov/INSURANCE/updatebene.asp\"},{\"text\":\"File a claim for insurance benefits\",\"href\":\"https://www.benefits.va.gov/INSURANCE/sglivgli.asp\"},{\"text\":\"Check your claim, decision review, or appeal status\",\"href\":\"https://www.va.gov/claim-or-appeal-status\"}]},\"columnThree\":{\"img\":{\"src\":\"https://www.va.gov/img/styles/3_2_medium_thumbnail/public/hub_promos/life-insurance.png\",\"alt\":\"\"},\"link\":{\"text\":\"Learn how to apply for Veterans Affairs Life Insurance (VALife)\",\"href\":\"https://www.va.gov/life-insurance/options-eligibility/valife\"},\"description\":\"VALife is our new life insurance program for Veterans with service-connected disabilities.\"}}},{\"title\":\"Burials and memorials\",\"links\":{\"seeAllLink\":{\"text\":\"View all in burials and memorials\",\"href\":\"https://www.va.gov/burials-memorials\"},\"columnOne\":{\"title\":\"Get burial benefits\",\"links\":[{\"text\":\"Eligibility\",\"href\":\"https://www.va.gov/burials-memorials/eligibility\"},{\"text\":\"Pre-need burial eligibility determination\",\"href\":\"https://www.va.gov/burials-memorials/pre-need-eligibility\"},{\"text\":\"Veteran burial allowance\",\"href\":\"https://www.va.gov/burials-memorials/veterans-burial-allowance\"},{\"text\":\"Memorial items\",\"href\":\"https://www.va.gov/burials-memorials/memorial-items\"},{\"text\":\"Survivor and dependent compensation (DIC)\",\"href\":\"https://www.va.gov/disability/dependency-indemnity-compensation\"}]},\"columnTwo\":{\"title\":\"Plan a burial\",\"links\":[{\"text\":\"Schedule a burial for a Veteran or family member\",\"href\":\"https://www.va.gov/burials-memorials/schedule-a-burial\"},{\"text\":\"Find a cemetery\",\"href\":\"https://www.cem.va.gov/cems/listcem.asp\"},{\"text\":\"Request military records (DD214)\",\"href\":\"https://www.va.gov/records/get-military-service-records\"}]},\"columnThree\":{\"img\":{\"src\":\"https://www.va.gov/img/styles/3_2_medium_thumbnail/public/hub_promos/burials.png\",\"alt\":\"\"},\"link\":{\"text\":\"Find National Cemetery Administration Information\",\"href\":\"https://www.cem.va.gov/\"},\"description\":\"Locate a grave, search for cemeteries, and find benefits information and resources.\"}}},{\"title\":\"Records\",\"links\":{\"seeAllLink\":{\"text\":\"View all in records\",\"href\":\"https://www.va.gov/records\"},\"columnOne\":{\"title\":\"Get your records\",\"links\":[{\"text\":\"Get your VA medical records (Blue Button)\",\"href\":\"https://www.va.gov/health-care/get-medical-records\"},{\"text\":\"Download your VA benefits letters\",\"href\":\"https://www.va.gov/records/download-va-letters\"},{\"text\":\"How to request a VA home loan Certificate of Eligibility (COE)\",\"href\":\"https://www.va.gov/housing-assistance/home-loans/how-to-request-coe\"},{\"text\":\"Get Veteran ID cards\",\"href\":\"https://www.va.gov/records/get-veteran-id-cards\"}]},\"columnTwo\":{\"title\":\"Manage your records\",\"links\":[{\"text\":\"Request your military records (DD214)\",\"href\":\"https://www.va.gov/records/get-military-service-records\"},{\"text\":\"Change your address\",\"href\":\"https://www.va.gov/change-address\"},{\"text\":\"How to apply for a discharge upgrade\",\"href\":\"https://www.va.gov/discharge-upgrade-instructions\"},{\"text\":\"View your VA payment history\",\"href\":\"https://www.va.gov/va-payment-history\"},{\"text\":\"Search historical military records (National Archives)\",\"href\":\"https://www.archives.gov/\"}]},\"columnThree\":{\"img\":{\"src\":\"https://www.va.gov/img/styles/3_2_medium_thumbnail/public/hub_promos/records.png\",\"alt\":\"\"},\"link\":{\"text\":\"Confirm your VA benefit status\",\"href\":\"https://www.va.gov/records/download-va-letters\"},\"description\":\"Download letters like your eligibility or award letter for certain benefits.\"}}},{\"title\":\"Service member benefits\",\"text\":\"Service member benefits\",\"href\":\"https://www.va.gov/service-member-benefits\"},{\"title\":\"Family member benefits\",\"text\":\"Family member benefits\",\"href\":\"https://www.va.gov/family-member-benefits\"}]},{\"title\":\"About VA\",\"menuSections\":{\"mainColumn\":{\"title\":\"VA organizations\",\"links\":[{\"text\":\"Veterans Health Administration\",\"href\":\"https://www.va.gov/health\"},{\"text\":\"Veterans Benefits Administration\",\"href\":\"https://www.benefits.va.gov/benefits/\"},{\"text\":\"National Cemetery Administration\",\"href\":\"https://www.cem.va.gov/\"},{\"text\":\"VA Leadership\",\"href\":\"https://department.va.gov/biographies/?_bio_position=assistant-secretary%2Cchairman%2Cdeputy-secretary%2Cgeneral-counsel%2Cinspector-general%2Cprincipal-executive-director%2Csecretary%2Cunder-secretary%2Cva-chief-of-staff/%3Fredirect%3D1%2Cva-chief-of-staff\"},{\"text\":\"Public Affairs\",\"href\":\"https://department.va.gov/administrations-and-offices/public-and-intergovernmental-affairs/\"},{\"text\":\"Congressional Affairs\",\"href\":\"https://www.va.gov/oca/index.asp\"},{\"text\":\"All VA offices and organizations\",\"href\":\"https://department.va.gov/about/\"}]},\"columnOne\":{\"title\":\"Innovation at VA\",\"links\":[{\"text\":\"Health research\",\"href\":\"https://www.research.va.gov/\"},{\"text\":\"Public health\",\"href\":\"https://www.publichealth.va.gov/\"},{\"text\":\"VA open data\",\"href\":\"https://www.va.gov/data/\"},{\"text\":\"Veterans analysis and statistics\",\"href\":\"https://www.va.gov/VETDATA/index.asp\"},{\"text\":\"Appeals modernization\",\"href\":\"https://www.benefits.va.gov/benefits/appeals.asp\"},{\"text\":\"VA Innovation Center\",\"href\":\"https://www.innovation.va.gov/\"},{\"text\":\"Recovery Act\",\"href\":\"https://www.va.gov/recovery/\"}]},\"columnTwo\":{\"title\":\"Learn about VA\",\"links\":[{\"text\":\"About VA\",\"href\":\"https://department.va.gov/about/\"},{\"text\":\"History of VA\",\"href\":\"https://department.va.gov/history/\"},{\"text\":\"VA plans, budget, finances, and performance\",\"href\":\"https://department.va.gov/about/va-plans-budget-finances-and-performance/\"},{\"text\":\"National cemetery history program\",\"href\":\"https://www.cem.va.gov/cem/history/index.asp\"},{\"text\":\"Veterans legacy program\",\"href\":\"https://www.cem.va.gov/cem/legacy/index.asp\"},{\"text\":\"Volunteer or donate\",\"href\":\"https://www.volunteer.va.gov/index.asp\"}]},\"columnThree\":{\"img\":{\"src\":\"https://www.va.gov/img/styles/3_2_medium_thumbnail/public/2023-11/disability%20icon.png\",\"alt\":\"Paper icon\"},\"link\":{\"text\":\"Agency Financial Report\",\"href\":\"https://department.va.gov/administrations-and-offices/management/finance/agency-financial-report/\"},\"description\":\"View the FY 2024 report that includes VA accomplishments with taxpayer dollars and the challenges that remain.\"}}},{\"title\":\"Find a VA Location\",\"href\":\"https://www.va.gov/find-locations\"}]}"); </script> <script defer type="text/javascript" nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg" src="https://resource.digital.voice.va.gov/wdcvoice/2/onsite/embed.js" async></script> </head> <body class=" merger"> <div id="announcement-root"></div>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WFJWBD" height="0" width="0" class="csp-inline-patch-footer"></iframe></noscript> <a class="show-on-focus" href="#content" id="1a9cd9f0f1532b9841267a8097425a56">Skip to Content</a>  <header class="header" role="banner" id="header-default">  <div data-widget-type="header" data-show="true" data-show-nav-login="true" data-show-mega-menu="true" id="header-v2"></div>  <div id="legacy-header" class="vads-u-display--none"> <div class="va-notice--banner"> <div class="va-notice--banner-inner"> <div class="usa-banner"> <div class="usa-accordion"> <div class="usa-banner-header"> <div class="usa-grid usa-banner-inner"> <img src="https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/tiny-usa-flag.png" alt="U.S. flag" height="20" width="20"> <p>An official website of the United States government</p> <button id="usa-banner-toggle" class="usa-accordion-button usa-banner-button" aria-expanded="false" aria-controls="gov-banner"> <span class="usa-banner-button-text">Here’s how you know</span> </button> </div> </div> <div class="usa-banner-content usa-grid usa-accordion-content" id="gov-banner" aria-hidden="true"> <div class="usa-banner-guidance-gov usa-width-one-half"> <img class="usa-banner-icon usa-media_block-img" src="https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/icon-dot-gov.svg" alt="Dot gov"> <div class="usa-media_block-body"> <p> <strong>The .gov means it’s official.</strong> <br> Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site. </p> </div> </div> <div class="usa-banner-guidance-ssl usa-width-one-half"> <img class="usa-banner-icon usa-media_block-img" src="https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/icon-https.svg" alt="SSL"> <div class="usa-media_block-body"> <p> <strong>The site is secure.</strong> <br> The <strong>https://</strong> ensures that you're connecting to the official website and that any information you provide is encrypted and sent securely. </p> </div> </div> </div> </div> </div> </div> <div class="va-crisis-line-container vads-u-background-color--secondary-darkest"> <button class="va-crisis-line va-overlay-trigger vads-u-background-color--secondary-darkest" data-show="#modal-crisisline" id="02aae6ccace4b6c9c72ca5cc6baa2735"> <div class="va-crisis-line-inner"> <span class="va-crisis-line-icon" aria-hidden="true"></span> <span class="va-crisis-line-text" id="59323e1bd1192e2bb0c17cb9cbbb8799">Talk to the <strong>Veterans Crisis Line</strong> now</span> <img alt aria-hidden="true" class="va-crisis-line-arrow" src="https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/arrow-right-white.svg"> </div> </button> </div> </div>  <div class="row va-flex usa-grid usa-grid-full" id="va-header-logo-menu"> <div class="va-header-logo-wrapper"> <a href="/" class="va-header-logo"> <img src="https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/header-logo.png" alt="VA logo and Seal, U.S. Department of Veterans Affairs" height="59" width="264"> </a> </div> <div id="va-nav-controls"></div> <div class="medium-screen:vads-u-display--none usa-grid usa-grid-full"> <div class="menu-rule usa-one-whole"></div> <div class="mega-menu" id="mega-menu-mobile"></div> </div> <div id="login-root" class="vet-toolbar"></div> </div> <div class="usa-grid usa-grid-full"> <div class="menu-rule usa-one-whole"></div> <div class="mega-menu" id="mega-menu"></div> </div> </div>     <div data-widget-type="maintenance-banner"></div>   </header>  <div data-widget-type="situation-updates-banner"></div> <script nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg" type="text/javascript"> (function() { var isIe = /(trident|msie)/i.test(navigator.userAgent); if (isIe && document.getElementById && window.addEventListener) { window.addEventListener('hashchange', function skipLinkFocus() { var id = location.hash.substring(1); var element; if (!/^[A-z0-9_-]+$/.test(id)) { return; } element = document.getElementById(id); if (element) { if (!/^(?:a|select|input|button|textarea)$/i.test(element.tagName)) { element.tabIndex = -1; } element.focus(); } }); } })(); </script> <script type="text/javascript" defer nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg"> window.onload = function() { const contentElement = document.querySelector('.smartbanner'); if(contentElement){ contentElement.style.top = '-84px' } }; </script> <div class="vads-u-padding-x--1p5" data-template="includes/breadcrumbs"> <va-breadcrumbs class="row" wrapping> <script nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg"> const bcComponent = document.querySelector('va-breadcrumbs'); if (bcComponent) { bcComponent.setAttribute('breadcrumb-list', "[{\"href\":\"/\",\"isRouterLink\":false,\"label\":\"Home\",\"lang\":\"en-US\"},{\"href\":\"/resources\",\"isRouterLink\":false,\"label\":\"Resources and Support\",\"lang\":\"en-US\"},{\"href\":\"/resources/verifying-your-identity-on-vagov\",\"isRouterLink\":false,\"label\":\"Verifying Your Identity On VA.gov\",\"lang\":\"en-US\"}]"); } </script> </va-breadcrumbs></div> <div id="content" class="interior" data-template="node-faq_multiple_q_a"> <main class="va-l-detail-page" lang="en"> <div class="usa-grid usa-grid-full"> <div class="usa-width-three-fourths"> <div class="usa-content"> <div data-widget-type="i18-select"></div>  <div class="medium-screen:vads-u-border-bottom--2px vads-u-border-color--gray-light medium-screen:vads-u-margin-bottom--3"> <div class="va-hide-on-print-view" data-widget-type="resources-and-support-search"></div> </div> <article class="vads-u-padding-x--1 desktop-lg:vads-u-padding-x--0">  <h1>Verifying your identity on VA.gov</h1>  <div class="va-introtext"> <p>Identity verification is a one-time process that helps us make sure that the person creating your account is really you—and not someone pretending to be you. During this process, the account provider (<strong>Login.gov</strong> or <strong>ID.me</strong>)<strong> </strong>will ask you to provide certain personal information and identification (ID). Learn about when and how to verify your identity.</p> </div>  <div data-template="paragraphs/alert_single" class="vads-u-margin-bottom--3"> </div>   <va-on-this-page></va-on-this-page>    <h2 id="how-do-i-verify-my-identity-on">How do I verify my identity online?</h2> <div data-template="paragraphs/rich_text_char_limit_1000" data-entity-id="13985"> <div data-template="paragraphs/wysiwyg" data-entity-id="13985"> <div itemprop="text"> <p>Here’s what you’ll need to verify your identity for your account online:</p> <ul> <li>Your <strong>Login.gov</strong> or <strong>ID.me</strong> username (your email address) and password, <strong>and</strong></li> <li>Access to the method you set up for MFA, like your mobile or landline phone, authentication app, security key, or backup codes, <strong>and</strong></li> <li>A smartphone with a camera or a computer with an internet connection where you’ve saved images of your ID, <strong>and</strong></li> <li>Your Social Security number, <strong>and</strong></li> <li>Your U.S. driver’s license or other state-issued ID (if you’re verifying for <strong>Login.gov</strong>) or your U.S. driver’s license, state ID, passport, passport card, or other identification documents (if you’re verifying for <strong>ID.me</strong>), <strong>and</strong></li> <li>A U.S. phone number with a plan that’s in your name (if you have one)</li> </ul> <p>When you’re ready, we'll guide you step by step through the identity verification process for your account. Get step-by-step instructions:</p> <p><a href="/resources/how-to-verify-your-identity-for-your-logingov-account" data-entity-type="node" data-entity-uuid="a2ae863f-0cc5-4fe6-9d9b-9964dde93984" data-entity-substitution="canonical" title="How to verify your identity for your Login.gov account">Learn how to verify your identity for your Login.gov account</a></p> <p><a href="/resources/how-to-verify-your-identity-for-your-idme-account" data-entity-type="node" data-entity-uuid="0a68126d-8db7-473a-a5a7-70caf27faae4" data-entity-substitution="canonical" title="How to verify your identity for your ID.me account">Learn how to verify your identity for your ID.me account</a></p> </div> </div> </div>   <h2 id="can-i-verify-my-identity-in-pe">Can I verify my identity in person for my Login.gov account?</h2> <div data-template="paragraphs/rich_text_char_limit_1000" data-entity-id="144653"> <div data-template="paragraphs/wysiwyg" data-entity-id="144653"> <div itemprop="text"> <p>Yes. <strong>Login.gov</strong> offers in-person identity verification at a participating United States Postal Service (USPS) location near you.</p> <p>You can choose this option from the start. </p> <p>Or, you may also have the option to verify your identity in person if you tried to verify online but couldn’t upload a photo of your ID.</p> <p><a href="https://www.login.gov/help/verify-your-identity/verify-your-identity-in-person/">Learn more about verifying your identity in person on the Login.gov website</a> </p> </div> </div> </div> <h2 id="can-i-verify-my-identity-in-pe-1">Can I verify my identity in person with ID.me?</h2> <div data-template="paragraphs/rich_text_char_limit_1000" data-entity-id="171908"> <div data-template="paragraphs/wysiwyg" data-entity-id="171908"> <div itemprop="text"> <p>Yes. <strong>ID.me</strong> offers in-person verification at participating locations of The UPS Store.</p> <p>Here’s what to do:</p> <ol> <li>Create your <strong>ID.me</strong> account for VA.</li> <li>Sign back in to VA.gov with your <strong>ID.me </strong>account to start the verification process online.</li> <li>On the screen that asks you to choose how you want to verify, choose the option to verify in person at a participating location of The UPS Store.</li> <li>Follow the process to book an appointment. </li> <li>Bring the QR code <strong>ID.me</strong> gives you plus 2 to 3 ID documents to your appointment at The UPS Store to complete the process.</li> </ol> <p><a href="/resources/how-to-create-an-idme-account-for-va" data-entity-type="node" data-entity-uuid="a91eb98a-7533-4616-816b-2a9ed285761c" data-entity-substitution="canonical" title="How to create an ID.me account for VA">Get step-by-step instructions for how to create your ID.me account </a></p> <p><a href="https://help.id.me/hc/en-us/articles/4410286053271-Booking-an-in-person-appointment">Learn how to book an in-person verification appointment on the ID.me website</a></p> </div> </div> </div>   <h2 id="how-can-i-verify-my-identity-o">How can I verify my identity on VA.gov if I live outside the U.S.?</h2> <div data-template="paragraphs/rich_text_char_limit_1000" data-entity-id="117046"> <div data-template="paragraphs/wysiwyg" data-entity-id="117046"> <div itemprop="text"> <p>If your address is outside the U.S., you can use <strong>ID.me</strong> to verify your identity. </p> <p>On the screen where you choose a verification option, select I don’t live in the US. You’ll need to show your identity documents on a video call with an <strong>ID.me</strong> representative.</p> <p><a href="https://help.id.me/hc/en-us/articles/4415907236375-What-if-I-don-t-live-in-the-United-States-">Learn more about verifying your identity if you live outside the U.S. on the ID.me website</a></p> <p>Make sure to have your identity documents ready.</p> <p><a href="https://help.id.me/hc/en-us/articles/360017833054-What-is-a-Primary-or-Secondary-Identification-Document-">Learn about primary and secondary identification documents on the ID.me website</a></p> <p><strong>Note:</strong> If you don’t have a U.S. Social Security number, you’ll need to show a valid U.S. passport as one of your identity documents.</p> </div> </div> </div>  <h2 id="other-common-questions-about-v">Other common questions about verifying your identity</h2>  <va-accordion uswds> <va-accordion-item class="va-accordion-item" level="3" header="What does it mean to verify my identity and why do I have to do it?" data-faq-entity-id="64411" id="what-does-it-mean-to-verify-my-identity-and-why-do-i-have-to"> <div id="q_a-64411-13253"> <div data-template="paragraphs/rich_text_char_limit_1000" data-entity-id="143662"> <div data-template="paragraphs/wysiwyg" data-entity-id="143662"> <div itemprop="text"> <p>Identity verification is a one-time process that we ask you to complete for your <strong>Login.gov</strong> or <strong>ID.me</strong> account. The process often takes about 10 minutes.  </p> <p>During this process, the account provider (<strong>Login.gov</strong> or <strong>ID.me</strong>)<strong> </strong>will ask you to provide certain personal information and identification (ID). This process helps us make sure that the person creating your account is really you—and not someone pretending to be you. It’s a lot like the process for setting up a bank account. </p> <p>Identity verification is not about whether we trust that you’re who you say you are. It’s about protecting you from scammers who may try to set up an account in your name to access your information and benefits.  </p> <p>After you verify your identity, you won’t have to do it again for that account unless you lose access to your account’s multifactor authentication method or need to recreate your account. In the future, we may ask you to help us reverify your identity once every several years for added protection. </p> </div> </div> </div> </div> </va-accordion-item> <va-accordion-item class="va-accordion-item" level="3" header="What if I’m having trouble uploading my ID photo for verification?" data-faq-entity-id="69227" id="what-if-im-having-trouble-uploading-my-id-photo-for-verifica"> <div id="q_a-69227-13253"> <div data-template="paragraphs/rich_text_char_limit_1000" data-entity-id="155168"> <div data-template="paragraphs/wysiwyg" data-entity-id="155168"> <div itemprop="text"> <p>We know that uploading a photo of your ID for verification can sometimes be difficult. These tips from <strong>Login.gov</strong> and <strong>ID.me</strong> may help.</p> <ul> <li>For <strong>Login.gov</strong>: <a href="https://www.login.gov/help/verify-your-identity/how-to-add-images-of-your-state-issued-id/">Get tips for how to add images of your ID on the Login.gov website</a></li> <li>For <strong>ID.me</strong>: <a href="https://help.id.me/hc/en-us/articles/360051696334-Taking-photos-of-your-documents">Get tips for taking photos of your documents on the ID.me website</a> </li> </ul> <p>For <strong>Login.gov</strong>, you may also have the option to verify your identity in person if you tried to verify online but couldn’t upload a photo of your ID.</p> <p><a href="https://www.login.gov/help/verify-your-identity/verify-your-identity-in-person/">Learn more about verifying your identity in person on the Login.gov website</a> </p> </div> </div> </div> </div> </va-accordion-item> <va-accordion-item class="va-accordion-item" level="3" header="Can I use Login.gov to verify my identity without a U.S. phone number?" data-faq-entity-id="44219" id="can-i-use-logingov-to-verify-my-identity-without-a-us-phone-"> <div id="q_a-44219-13253"> <div data-template="paragraphs/rich_text_char_limit_1000" data-entity-id="105272"> <div data-template="paragraphs/wysiwyg" data-entity-id="105272"> <div itemprop="text"> <p>Yes. </p> <p>If you don’t have a U.S. phone number, select <strong>Get a code via mail instead </strong>on the screen that asks for your phone number.  </p> <p>You’ll have to wait to receive a letter in the mail with the code. Then you can follow the instructions to enter the code and complete the process.  </p> </div> </div> </div> </div> </va-accordion-item> <va-accordion-item class="va-accordion-item" level="3" header="I don’t have a smartphone. How do I verify my identity through ID.me?" data-faq-entity-id="8227" id="i-dont-have-a-smartphone-how-do-i-verify-my-identity-through"> <div id="q_a-8227-13253"> <div data-template="paragraphs/rich_text_char_limit_1000" data-entity-id="13942"> <div data-template="paragraphs/wysiwyg" data-entity-id="13942"> <div itemprop="text"> <p>You’ll need a computer or tablet with an internet connection to verify your identity. </p> <p><a href="https://help.id.me/hc/en-us/articles/4416188902039-Veterans-Affairs-and-ID-me">Learn more about verifying your identity on the ID.me website</a> </p> </div> </div> </div> </div> </va-accordion-item> <va-accordion-item class="va-accordion-item" level="3" header="What if I’m having trouble creating my Login.gov or ID.me account?" data-faq-entity-id="44282" id="what-if-im-having-trouble-creating-my-logingov-or-idme-accou"> <div id="q_a-44282-13253"> <div data-template="paragraphs/rich_text_char_limit_1000" data-entity-id="105492"> <div data-template="paragraphs/wysiwyg" data-entity-id="105492"> <div itemprop="text"> <p>We can help guide you to fix some common issues as you create your account and verify your identity.</p> <p><a href="/resources/support-for-common-logingov-and-idme-issues" data-entity-type="node" data-entity-uuid="d5f32bdf-810c-455e-9a9b-4335a1b5a7b3" data-entity-substitution="canonical" title="Support for common Login.gov and ID.me issues">Get support for common Login.gov and ID.me issues</a></p> <p>Or you can get more help on each account provider’s website.  </p> <p><a href="https://login.gov/help/">Go to the Login.gov help center</a> </p> <p><a href="https://help.id.me/hc/en-us">Go to the ID.me support section</a> </p> </div> </div> </div> </div> </va-accordion-item> </va-accordion>  <h2 id="common-questions-about-multifa">Common questions about multifactor authentication</h2>  <va-accordion uswds> <va-accordion-item class="va-accordion-item" level="3" header="What’s multifactor authentication and why does VA use it?" data-faq-entity-id="64872" id="whats-multifactor-authentication-and-why-does-va-use-it"> <div id="q_a-64872-144672"> <div data-template="paragraphs/rich_text_char_limit_1000" data-entity-id="144661"> <div data-template="paragraphs/wysiwyg" data-entity-id="144661"> <div itemprop="text"> <p>Multifactor authentication is an extra layer of protection on your sign-in account. It helps us make sure that it’s you trying to use your account—and not someone pretending to be you. It’s also called 2-factor authentication or MFA. </p> <p>Each time you sign in to a VA website or app, you’ll use multifactor authentication to confirm you’re you. You’ll do this using a device that only you should have, such as your mobile phone.  </p> <p>You’ll get a unique code through a method of your choice. Options may include an app like Google Authenticator, security key, text message, phone call, or backup codes. You’ll enter the code to use your account. <strong>Login.gov</strong> may offer other options like face or touch unlock for signing in securely and privately. </p> <p>This way, even if someone were to guess or steal your username and password, they can’t access your account.  </p> <p><a href="https://www.youtube.com/watch?v=t85bt7Pmlvg">Play our video on multifactor authentication (YouTube)</a> </p> <p><a href="https://login.gov/help/get-started/authentication-options/">Learn about MFA methods on the Login.gov website</a> </p> <p><a href="https://help.id.me/hc/en-us/articles/360018113053-What-is-multi-factor-authentication-MFA-">Learn about MFA methods on the ID.me website</a>  </p> </div> </div> </div> </div> </va-accordion-item> <va-accordion-item class="va-accordion-item" level="3" header="How does multifactor authentication differ from identity verification?" data-faq-entity-id="64873" id="how-does-multifactor-authentication-differ-from-identity-ver"> <div id="q_a-64873-144672"> <div data-template="paragraphs/rich_text_char_limit_1000" data-entity-id="144665"> <div data-template="paragraphs/wysiwyg" data-entity-id="144665"> <div itemprop="text"> <p>Identity verification and multifactor authentication work together to protect your identity and personal information:</p> <ul> <li><strong>Identity verification</strong> is a one-time process. You complete this process when you first set up your sign-in account. To verify your identity, you provide certain personal information and identification (ID). Identity verification helps us make sure only you can create your sign-in account—and no scammer can create one in your name.  </li> <li><strong>Multifactor authentication (MFA)</strong> is an extra layer of protection that’s part of the process of signing in to use your account. When you first set up your account, you set up your choice of MFA method (like an authenticator app) on a device only you have access to. Then, you use that method to provide a specific code we send you each time you sign in. Multifactor authentication helps us make sure only you can use your sign-in account to access and manage your benefits and health care.   </li> </ul> </div> </div> </div> </div> </va-accordion-item> </va-accordion>  </article>  <div class="vads-u-padding-x--1 desktop-lg:vads-u-padding-x--0" data-template="includes/tags"> <div class="vads-u-padding-top--3 vads-u-padding-bottom--1p5 vads-u-border-top--1px vads-u-border-bottom--1px vads-u-border-color--gray-light vads-u-display--flex vads-u-align-items--flex-start vads-u-flex-direction--row">  <strong class="vads-u-margin-bottom--2 medium-screen:vads-u-margin-bottom--0">Tags</strong>  <div class="vads-u-display--flex vads-u-flex-wrap--wrap"> <a href="/resources/tag/all-veterans" class="vads-u-margin-bottom--1p5 usa-button-secondary vads-u-font-size--sm vads-u-border--1px vads-u-border-color--primary vads-u-padding--0p25 vads-u-padding-x--0p5 vads-u-margin-left--1p5 vads-u-text-decoration--none vads-u-color--base" style="border-radius: 3px; line-height: 1.3;" id="0ce3d143b55bb45284e2d482bc4e0755"> All Veterans </a> <a href="/resources/tag/sign-in" class="vads-u-margin-bottom--1p5 usa-button-secondary vads-u-font-size--sm vads-u-border--1px vads-u-border-color--primary vads-u-padding--0p25 vads-u-padding-x--0p5 vads-u-margin-left--1p5 vads-u-text-decoration--none vads-u-color--base" style="border-radius: 3px; line-height: 1.3;" id="e1ae992a00d829e53804f50cc8c12e6a"> Sign in </a> </div> </div> </div>  <div class="vads-u-padding-top--3 vads-u-padding-bottom--1 vads-u-display--flex vads-u-flex-direction--column vads-u-padding-x--1 desktop-lg:vads-u-padding-x--0"> <va-radio id="rating-radio" label="How do you rate your experience on this page?" label-header-level="2" error> <va-radio-option id="good" label="Good" name="rating" value="Good"></va-radio-option> <va-radio-option id="bad" label="Bad" name="rating" value="Bad"></va-radio-option> </va-radio> <div> <va-button disable-analytics secondary class="vads-u-width--full medium-screen:vads-u-width--auto vads-u-margin--0 vads-u-margin-top--2p5" id="rating-submit" text="Submit feedback"> </va-button> </div> <p aria-hidden="true" id="thank-you-message" class="vads-u-display--none vads-u-margin--0" tabindex="-1"> Want to share more feedback? We'll use it to keep improving VA.gov for all Veterans and their families. <button type="button" class="va-button-link" id="9a293e23dc6514d997478504cf424596"> Complete our 3-question survey. </button> </p> </div> <script nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg" type="text/javascript"> function deriveOptionLabel(goodChecked, badChecked) { if (goodChecked) { return 'Good'; } if (badChecked) { return 'Bad'; } } function onRatingChange(event) { // Derive the elements on the page. var ratingOptionsElement = document.getElementById("rating-options"); var ratingRadioElement = document.getElementById("rating-radio"); ratingRadioElement.setAttribute('error', ''); } function onRatingSubmit() { // Derive the elements on the page. var ratingButtonsElement = document.getElementById("rating-buttons"); var ratingRadioElement = document.getElementById("rating-radio"); var submitButton = document.getElementById("rating-submit"); var thankYouMessageElement = document.getElementById("thank-you-message"); var badElement = document.getElementById('badinput'); var goodElement = document.getElementById('goodinput'); // Derive the radio button fields checked status. var goodChecked = goodElement && goodElement.checked; var badChecked = badElement && badElement.checked; // Show error message if neither good nor bad is checked. if (!goodChecked && !badChecked) { ratingRadioElement.setAttribute('error', 'Please select an answer'); return; } // Record the event in analytics. var optionLabel = deriveOptionLabel(goodChecked, badChecked); if (recordEvent && optionLabel) { recordEvent({ 'event': 'int-radio-button-option-click', 'radio-button-label': "How do you rate your experience on this page?", 'radio-button-optionLabel': optionLabel, // "Good" | "Bad" 'radio-button-required': false, }) } // We don't need the submit button anymore, so hide it. if (submitButton) { submitButton.setAttribute('aria-hidden', 'true'); submitButton.className = submitButton.className + ' vads-u-display--none'; } // We don't need the rating options anymore, so hide it. if (ratingButtonsElement) { ratingButtonsElement.setAttribute('aria-hidden', 'true'); ratingButtonsElement.className = ratingButtonsElement.className.replace('vads-u-display--flex', '') + ' vads-u-display--none'; } // We need to show the thank you message, so show it. if (thankYouMessageElement) { thankYouMessageElement.setAttribute('aria-hidden', 'false'); thankYouMessageElement.setAttribute('aria-live', 'assertive'); thankYouMessageElement.className = thankYouMessageElement.className.replace('vads-u-display--none', 'vads-u-display--block'); thankYouMessageElement.focus(); } } document.addEventListener('DOMContentLoaded', function() { // Derive elements that need event listeners. var goodField = document.getElementById('good'); var badField = document.getElementById('bad'); if (goodField) goodField.addEventListener('click', onRatingChange); if (badField) badField.addEventListener('click', onRatingChange); }); </script>  <section class="vads-u-padding-top--3 vads-u-display--flex vads-u-flex-direction--column vads-u-padding-x--1 desktop-lg:vads-u-padding-x--0" data-template="includes/related-information">  <h2 class="vads-u-margin-y--0 vads-u-font-size--h3" id="related-information">Related information</h2>  <ul class="usa-unstyled-list" role="list"> <li class="vads-u-margin-y--2"> <p class="vads-u-margin--0"> <strong> <va-link href="/resources/support-for-common-logingov-and-idme-issues" text="Support for common Login.gov and ID.me issues"> </va-link></strong> </p> <p class="vads-u-margin--0"></p> </li> <li class="vads-u-margin-y--2"> <p class="vads-u-margin--0"> <strong> <va-link href="/resources/creating-an-account-for-vagov" text="Creating an account for VA.gov"> </va-link></strong> </p> <p class="vads-u-margin--0"></p> </li> <li class="vads-u-margin-y--2"> <p class="vads-u-margin--0"> <strong> <va-link href="/resources/what-to-bring-to-create-your-online-sign-in-account" text="What to bring to create your online sign-in account"> </va-link></strong> </p> <p class="vads-u-margin--0"></p> </li> <li class="vads-u-margin-y--2"> <p class="vads-u-margin--0"> <strong> <va-link href="/resources/signing-in-to-vagov" text="Signing in to VA.gov "> </va-link></strong> </p> <p class="vads-u-margin--0"></p> </li> <li class="vads-u-margin-y--2"> <p class="vads-u-margin--0"> <strong> <va-link href="/resources/how-to-access-my-healthevet-on-vagov" text="How to access My HealtheVet on VA.gov"> </va-link></strong> </p> <p class="vads-u-margin--0"></p> </li> </ul> </section>  <section class="vads-u-padding-y--3 vads-u-display--flex vads-u-flex-direction--column vads-u-padding-x--1 desktop-lg:vads-u-padding-x--0" data-template="includes/benefit-hubs-links"> <h2 class="vads-u-margin-y--0 vads-u-font-size--h3" id="va-benefits">VA benefits</h2> <ul class="usa-unstyled-list" role="list"> <li class="vads-u-margin-y--2"> <p class="vads-u-margin--0"> <strong> <va-link href="/records" text="Records"> Records </va-link></strong> </p> <p class="vads-u-margin--0">Apply for a printed Veteran ID card, get your VA benefit letters and medical records, and learn how to apply for a discharge upgrade.</p> </li> </ul> </section> </div> </div> </div>  <div class="vads-u-background-color--gray-light-alt"> <div class="usa-grid usa-grid-full"> <div class="usa-width-three-fourths"> <div class="usa-content vads-u-padding-x--1 desktop-lg:vads-u-padding-x--0"> <section class="vads-u-display--flex vads-u-flex-direction--column vads-u-padding-y--2" data-template="paragraphs/contact_information"> <h2 class="vads-u-font-size--h3 vads-u-border-bottom--4px vads-u-border-color--primary vads-u-margin--0 vads-u-margin-y--1 vads-u-padding-bottom--1" id="need-more-help">Need more help?</h2> <p><strong>MyVA411 main information line: </strong> <a href="tel:1-800-698-2411" rel="noreferrer noopener" id="b65084e6b3f26f0fef2d5eafe83420e8"> 800-698-2411 </a> </p> </section> </div> </div> </div> </div>  <div class="usa-grid usa-grid-full"> <div class="usa-width-three-fourths"> <div class="usa-content"> <va-back-to-top></va-back-to-top>  <div class="last-updated usa-content vads-u-padding-x--1 desktop-lg:vads-u-padding-x--0"> <div class="mobile-lg:vads-u-display--flex above-footer-elements-container"> <div class="vads-u-flex--auto"> <span class="vads-u-text-align--justify"> <p>Last updated: <time datetime="2024-12-20">December 21, 2024</time></p> </span> </div> <div class="vads-u-flex--1 vads-u-text-align--right"> <span class="vads-u-text-align--right"> <button type="button" class="feedback-button usa-button" id="mdFormButton" aria-label="give feedback"> Feedback </button> </span> </div> </div> </div> </div> </div> </div> </main> </div> <footer class="footer"> <div id="footerNav" data-minimal-footer="false"></div> </footer> <div id="logout-modal-root"></div>  <script nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg" type="text/javascript"> (function() { var module = {}; function mountWidgets(widgets, slowLoadingThreshold) { [].slice.call(widgets).forEach(function(widget) { var timeout = widget.getAttribute('data-widget-timeout'); if (timeout) { timeout = parseInt(timeout, 10); } timeout = (timeout || 0) * 1000; if (timeout > slowLoadingThreshold) { setTimeout(function() { var replacedWithWidget = !widget.querySelector( '.static-widget-content' ); var slowMessage = widget.querySelector( '.loading-indicator-message--slow' ); var regularMessage = widget.querySelector( '.loading-indicator-message--normal' ); if (!replacedWithWidget && regularMessage) { regularMessage.setAttribute('aria-hidden', 'true'); regularMessage.classList.add('vads-u-display--none'); } if (!replacedWithWidget && slowMessage) { slowMessage.setAttribute('aria-hidden', 'false'); slowMessage.classList.remove('vads-u-display--none'); } }, slowLoadingThreshold); } if (timeout > 0) { setTimeout(function() { var replacedWithWidget = !widget.querySelector( '.static-widget-content' ); var errorMessage = widget.querySelector('.sip-application-error'); var loadingMessage = widget.querySelector( '.loading-indicator-container' ); if (!replacedWithWidget && loadingMessage) { loadingMessage.parentNode.removeChild(loadingMessage); } if (!replacedWithWidget && errorMessage) { errorMessage.setAttribute('aria-hidden', 'false'); errorMessage.classList.remove('vads-u-display--none'); } }, timeout); } }); } if (module) { module.exports = mountWidgets; } mountWidgets(document.querySelectorAll('[data-widget-type]'), 6000); })(); </script> <script nonce="4Abg8tT0YNv4aS4BgnQoqRrj3xxf9lqg"> (function() { document.getElementById('1a9cd9f0f1532b9841267a8097425a56').addEventListener('click', function(event) { focusContent(event) }); document.getElementById('02aae6ccace4b6c9c72ca5cc6baa2735').addEventListener('click', function(event) { recordEvent({ event: 'nav-crisis-header' }) }); document.getElementById('59323e1bd1192e2bb0c17cb9cbbb8799').addEventListener('click', function(event) { recordEvent({ event: 'nav-jumplink-click' }); }); document.getElementById('0ce3d143b55bb45284e2d482bc4e0755').addEventListener('click', function(event) { recordEvent({ 'event': 'nav-page-tag-click', 'page-tag-click-label': 'All Veterans', 'page-tag-category-label': 'Audience' }); }); document.getElementById('e1ae992a00d829e53804f50cc8c12e6a').addEventListener('click', function(event) { recordEvent({ 'event': 'nav-page-tag-click', 'page-tag-click-label': 'Sign in', 'page-tag-category-label': 'Topics' }); }); document.getElementById('rating-submit').addEventListener('click', function(event) { onRatingSubmit() }); document.getElementById('9a293e23dc6514d997478504cf424596').addEventListener('click', function(event) { KAMPYLE_ONSITE_SDK.showForm('17') }); document.getElementById('b65084e6b3f26f0fef2d5eafe83420e8').addEventListener('click', function(event) { recordEvent({ 'event': 'nav-linkslist', 'links-list-header': '800-698-2411', 'links-list-section-header': 'Need more help?' }) }); document.getElementById('mdFormButton').addEventListener('click', function(event) { KAMPYLE_ONSITE_SDK.showForm('17') }); })(); </script></body></html>

CINXE.COM

Verifying Your Identity On VA.gov | Veterans Affairs