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How we serve you - KONE Vietnam

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text-align: left } .rtf .details .table-container table thead tr th:focus, .rtf .details .table-container table thead tr td:focus { outline: none } .rtf .details .table-container table thead tr th:first-child, .rtf .details .table-container table thead tr td:first-child { border-right: none; z-index: 10 } .rtf .details .table-container table thead tr th:first-child::after, .rtf .details .table-container table thead tr td:first-child::after { position: absolute; content: ""; top: 0; right: 0; width: 1px; height: 100%; display: block; background: #000 } .rtf .details .table-container table thead tr th:first-child::before, .rtf .details .table-container table thead tr td:first-child::before { position: absolute; content: ""; top: 0; left: 0; width: 1px; height: 100%; display: block; background: #000 } .rtf .details .table-container table tbody tr td, .rtf .details .table-container table tbody tr th, .rtf .details .table-container table tfoot tr td, .rtf .details .table-container table tfoot tr th { padding: .75rem 1.5rem } .rtf .details .table-container table tbody tr td:first-child, .rtf .details .table-container table tbody tr th:first-child, .rtf .details .table-container table tfoot tr td:first-child, .rtf .details .table-container table tfoot tr th:first-child { border-right: none; 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border-left: 1px solid #000 } .rtf .details .table-container table.downloadtable thead tr th, .rtf .details .table-container table.downloadtable thead tr td, .rtf .details .table-container table.downloadtable tbody tr th, .rtf .details .table-container table.downloadtable tbody tr td, .rtf .details .table-container table.downloadtable tfoot tr td, .rtf .details .table-container table.downloadtable tfoot tr th { border-bottom: 1px solid #000; border-right: 1px solid #000 } .rtf .details .table-container table.downloadtable thead tr th:first-child::after, .rtf .details .table-container table.downloadtable thead tr th:first-child::before, .rtf .details .table-container table.downloadtable thead tr td:first-child::after, .rtf .details .table-container table.downloadtable thead tr td:first-child::before { display: none } .rtf .details .table-container table.downloadtable tbody tr td:first-child::after, .rtf .details .table-container table.downloadtable tbody tr td:first-child::before, .rtf .details .table-container table.downloadtable tbody tr th:first-child::after, .rtf .details .table-container table.downloadtable tbody tr th:first-child::before, .rtf .details .table-container table.downloadtable tfoot tr td:first-child::after, .rtf .details .table-container table.downloadtable tfoot tr td:first-child::before, .rtf .details .table-container table.downloadtable tfoot tr th:first-child::after, .rtf .details .table-container table.downloadtable tfoot tr th:first-child::before { display: none } .rtf .details .table-container table.tablesorter .tablesorter-header { cursor: pointer } .rtf .details .table-container table.tablesorter .tablesorter-header > .tablesorter-header-inner { padding-right: 2rem; position: relative } .rtf .details .table-container table.tablesorter .tablesorter-header > .tablesorter-header-inner::after { position: absolute; font-family: KONE-Icon-Font; font-size: 1rem; right: 0; top: 3px } .rtf .details .table-container table.tablesorter .tablesorter-header.tablesorter-headerUnSorted > .tablesorter-header-inner::after { -webkit-transform: rotate(90deg); -moz-transform: rotate(90deg); -o-transform: rotate(90deg); transform: rotate(90deg); content: "" } .rtf .details .table-container table.tablesorter .tablesorter-header.tablesorter-headerAsc > div::after { content: "" } .rtf .details .table-container table.tablesorter .tablesorter-header.tablesorter-headerDesc > div::after { content: "" } @media(min-width: 800px),print { .rtf .details .table-container table tbody tr td:first-child, .rtf .details .table-container table tfoot tr td:first-child { font-family: INTER,Arial,"Helvetica Neue",Helvetica,sans-serif } } .rtf .actions { display: flex; flex-direction: column; 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position: relative } .kone-header a { text-decoration: none } .kone-header ul { padding: 0; margin: 0 } .kone-header ul ul { padding: 0; margin: 0 } .kone-header-navigation { width: 100%; display: block; background-color: var(--light-primary-white) } .kone-header-navigation.fixed-nav { position: fixed; top: 0; left: 0; right: 0 } .kone-header-navigation__sticklylinks { display: none } .kone-header-navigation__header.fixed { position: fixed; z-index: 10; width: 100%; background-color: var(--light-primary-white); left: 0 } .kone-header-navigation__header .pagename { color: var(--light-primary-kone-blue); text-align: center; text-transform: uppercase; font-size: .625rem; line-height: .75rem; padding: .625rem 0; border-bottom: 1px solid #ccc } .kone-header-navigation__header .header-sections { position: relative; padding: 1rem 0; width: 100%; color: var(--light-primary-kone-blue); border-bottom: 1px solid #ccc } .kone-header-navigation__header .header-sections .container { display: flex; align-items: center; column-gap: .5rem; justify-content: space-between } .kone-header-navigation__header .header-sections .header-logo img { width: 6.125rem } .kone-header-navigation__header .header-sections .header-controls { display: flex; flex-direction: column; flex: 1 1 50%; max-width: 85%; align-items: flex-end; row-gap: 1rem } .kone-header-navigation__header .header-sections .header-controls .others-details { display: none } .kone-header-navigation__header .header-sections .header-controls .controls-details { display: flex; column-gap: .5rem } .kone-header-navigation__header .header-sections .header-controls .controls-details .contactus, .kone-header-navigation__header .header-sections .header-controls .controls-details .website-search { display: none } .kone-header-navigation__header .header-sections .header-controls .controls-details .language-selector.desktop { display: none } .kone-header-navigation__header .header-sections .header-controls .controls-details .language-selector .network { display: flex; align-items: center; text-align: left; margin-left: auto; flex-direction: row-reverse } .kone-header-navigation__header .header-sections .header-controls .controls-details .language-selector .network span:last-child { font-size: .75rem; line-height: .75rem } .kone-header-navigation__header .header-sections .header-controls .controls-details .language-selector .network span:first-child, .kone-header-navigation__header .header-sections .header-controls .controls-details .language-selector .network span:only-child { font-size: 1.5rem; line-height: 1.5rem } .kone-header-navigation__header .header-sections .header-controls .controls-details .hamberger-menu .navicon { display: inline-block; padding: 0 } .kone-header-navigation__header .header-sections .header-controls .controls-details .hamberger-menu .navicon:before { font-family: KONE-Icon-Font; font-size: 1.7rem; line-height: 1.7rem; color: var(--light-primary-kone-blue) } .kone-header-navigation__header .header-sections .header-controls .controls-details .hamberger-menu .navicon:hover, .kone-header-navigation__header .header-sections .header-controls .controls-details .hamberger-menu .navicon:focus { text-decoration: none } .kone-header-navigation__header .header-sections .header-controls .controls-details .hamberger-menu .navicon.collapsed:before { content: "" } .kone-header-navigation__header .header-sections .header-controls .controls-details .hamberger-menu .navicon.expanded:before { content: "" } .kone-header-navigation .bilingual { display: flex; flex-wrap: wrap; row-gap: .75rem; margin: .75rem; padding: .5rem; justify-content: space-between; background-color: var(--light-color-background-bg-blue); border-radius: 1.25rem; border: 1px solid var(--light-grayscale-600-bg-tertiary) } .kone-header-navigation .bilingual a { color: var(--light-primary-black); align-self: center; padding: .75rem 1.25rem; flex: 1 1 auto; text-align: center } .kone-header-navigation .bilingual a.active-language { background-color: var(--light-primary-kone-blue); color: var(--light-primary-white); pointer-events: none; cursor: not-allowed; border-radius: 50rem } .kone-header-navigation .mobile-ribbon-footer { position: fixed; padding-top: 1.5rem; padding-bottom: 1.5rem; bottom: 0; left: 0; right: 0; width: 100%; background-color: var(--light-primary-kone-blue); z-index: 1000; box-shadow: 0px -30px 30px 10px rgba(255,255,255,.8) } .kone-header-navigation .mobile-ribbon-footer ul { display: flex; width: 100%; justify-content: space-evenly; align-items: center; height: 100%; background-color: rgba(0,0,0,0) } .kone-header-navigation .mobile-ribbon-footer ul li a { color: var(--light-primary-white); border: none; font-size: 1.5rem; line-height: 1.5rem } .kone-header-navigation .mobile-ribbon-footer ul li a span { font-size: 2rem; line-height: 2rem } .kone-header-navigation .search-popup { position: fixed; top: 0; bottom: 0; right: 0; left: 0; background-color: var(--light-primary-white); z-index: 1000; display: none } .kone-header-navigation .search-popup__close { position: absolute; top: 1rem; right: 1rem; color: var(--light-primary-kone-blue); cursor: pointer } .kone-header-navigation .search-popup__close span { font-size: 1.5rem } .kone-header-navigation .search-popup form { position: relative; top: 50%; transform: translateY(-50%); margin-left: 1.25rem; margin-right: 1.25rem; display: flex; column-gap: .625rem } .kone-header-navigation .search-popup form .search-input { display: flex; width: 100% } .kone-header-navigation .search-popup form .search-input input[type=search] { font-family: INTER,Arial,"Helvetica Neue",Helvetica,sans-serif; font-size: 1rem; background-color: var(--light-color-background-bg-blue); border-radius: 50rem; border: 1px solid var(--light-grayscale-400-border); color: var(--light-primary-kone-blue); padding: .625rem 1rem; background-image: none; -webkit-appearance: textfield; box-sizing: content-box; height: 1.75rem; width: 100%; -webkit-box-sizing: content-box; -webkit-transition: all .5s; -moz-transition: all .5s; transition: all .5s } .kone-header-navigation .search-popup form .search-input input[type=search]:focus { border: 2px solid var(--light-primary-kone-blue) } .kone-header-navigation .search-popup form .search-input input[type=search]::-webkit-input-placeholder { color: var(--light-primary-kone-blue) } .kone-header-navigation .search-popup form .search-input input[type=search]:-moz-placeholder { color: var(--light-primary-kone-blue); opacity: 1 } .kone-header-navigation .search-popup form .search-input input[type=search]::-moz-placeholder { color: var(--light-primary-kone-blue); opacity: 1 } .kone-header-navigation .search-popup form .search-input input[type=search]:-ms-input-placeholder { color: var(--light-primary-kone-blue) } .kone-header-navigation .search-popup form button { color: var(--light-primary-kone-blue); padding: 0 } .kone-header-navigation .search-popup form button span { display: inline-block; font-size: 1.75rem; transform: rotate(270deg) } .kone-header .navigation .target-group-avatar-container.tooltip-container.active .tooltip { font-size: 12px; top: 1px; line-height: 1.4; min-height: 27px; right: 34px } .kone-header .navigation .target-group-avatar-container.tooltip-container.active .tooltip::after { right: -13px; top: 0; border-left-width: 13px; border-top-width: 13px; border-bottom-width: 13px } @media(max-width: 1024px) { .kone-header .navigation .logo .target-group-avatar-container { display: block; height: 30px; width: 30px; position: absolute; right: 75px; top: 10px } .kone-header .navigation .logo .target-group-avatar-container .target-group-avatar { border-radius: 15px; display: block; height: 30px; width: 30px } .kone-header .navigation .logo .target-group-avatar-container .target-group-change { display: block; font-size: 14px; height: 18px; width: 18px; opacity: 1; padding-right: 0; right: -11px } .kone-header .navigation .logo .target-group-avatar-container .target-group-change .icon-edit { position: relative; top: -6px } } </style> <link rel="preload" href="/Content/kone-styles-ltr-mobile.css?t=20241123" as="style"> <link rel="stylesheet" href="/Content/kone-styles-ltr-mobile.css?t=20241123" media="screen and (min-width: 360px)"> <link rel="preload" href="/Content/kone-styles-ltr-tablet.css?t=20241123" as="style"> <link rel="stylesheet" href="/Content/kone-styles-ltr-tablet.css?t=20241123" media="screen and (min-width: 800px)" /> <link rel="preload" href="/Content/kone-styles-ltr-desktop.css?t=20241123" as="style"> <link rel="stylesheet" href="/Content/kone-styles-ltr-desktop.css?t=20241123" media="screen and (min-width: 1200px)" /> <link rel="stylesheet" href="/Content/kone-print.css?t=20241123" media="print" /> <link rel="shortcut icon" type="image/x-icon" href="/Content/images/KONE-favicon.ico" /> <script src="/Scripts/adobeDataLayer.js?v=20241123" defer></script> <script src="//assets.adobedtm.com/9856e9bd8319/0a450bd91782/launch-2b45bd016ddf.min.js?v=20241123" defer></script> </head> <body class="newNavEnabled" data-country-selector-overlay-first-run="false" data-cdn-img="" data-lang="EN" data-formdata=''> <script> (function (w, d, t, u, n, s, e) { w['SwiftypeObject'] = n; w[n] = w[n] || function () { (w[n].q = w[n].q || []).push(arguments); }; s = d.createElement(t); e = d.getElementsByTagName(t)[0]; s.async = 1; s.src = u; e.parentNode.insertBefore(s, e); })(window, document, 'script', 'https://s.swiftypecdn.com/install/v2/st.js', '_st'); _st('install', 'hEtifttNsQtCEgXyB5wt', '2.0.0'); </script> <div id="bwrapperid" data-originalDomain="https://www.kone.vn"> <!-- News Banner Not yet published for this website --> <header class="kone-header" data-swiftype-index="false"> <section class="kone-header-navigation"> <div class="kone-header-navigation__header"> <div class="pagename"> <div class="container"> How we serve you </div> </div> <div class="header-sections"> <div class="container"> <div class="header-logo"> <a href="/vi/"> <img src="/vi/Images/KONE_logo_blue_tcm150-121992.svg?v=1" class="lazyloaded" alt="Img_KONE_New_Brand_Logo_Blue" title="KONE logo" aria-label="Kone logo and link to Home page" width="50" height="20" /> </a> </div> <div class="header-controls"> <ul class="others-details" aria-label="Additional links and information"> <li class="other-link"> <a href="https://kone.my.site.com/koneonline/ccloginportal"> KONE Online </a> </li> <li class="bilingual-header"> <span class="sr-only">Change Website Language</span> <a href="#" class="active-language" aria-current="true">Tiếng Việt</a> <span class="seperator">|</span> <a href="/en/existing-buildings/maintenance/how-we-serve-you/">English</a> </li> </ul> <ul class="controls-details" aria-label="Additional links and information"> <li class="language-selector desktop"> <a aria-label="website country selection" class="network" href="/vi/country-selector.aspx"> <span class="icon-network_ip"></span> <span aria-hidden="true">KONE Vietnam</span> </a> </li> <li class="language-selector mobile"> <a aria-label="website country selection" class="network" href="/vi/country-selector.aspx"> <span class="icon-network_ip"></span> </a> </li> <li class="website-search"> <form aria-label="Website Search" class="search-form" action="/vi/searchresults.aspx" role="search"> <label> <span class="sr-only">T&#236;m kiếm</span> <input type="search" name="search" class="nav-search st-default-search-input" placeholder="T&#236;m kiếm" aria-label="search"> </label> <button type="submit" aria-label="submit search"><span class="icon-search"></span></button> </form> </li> <li class="contactus"> <a class="btn btn-primary btn-medium" href="/vi/about-us/contact-us/" role="button"> Li&#234;n hệ </a> </li> <li class="hamberger-menu"> <button class="navicon collapsed" aria-controls="kone-header-navigation" aria-label="Main Menu Toggle" aria-expanded="false"></button> </li> </ul> </div> </div> </div> </div> <nav aria-label="Main menu" class="kone-header-navigation__nav" id="kone-header-navigation"> <div class="container"> <div class="bilingual"> <a href="#" title="title" class="active-language">Tiếng Việt</a> <a href="/en/existing-buildings/maintenance/how-we-serve-you/?expandMenu=true">English</a> </div> <ul aria-label="Site menu"> <li class="navigation-list-item"> <a role="button" href="/vi/new-buildings/" class="main-menu-item hasChildren" target="_self" data-info="tcm:150-899-4"><span class="text">C&#225;c t&#242;a nh&#224; mới</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu container"> <!-- link information--> <div class="link-info"> <div class="link-info-block" data-info="tcm:150-899-4"> <p class="link-info-block__title"> <a href="/vi/new-buildings/"> C&#225;c t&#242;a nh&#224; mới </a> </p> <p class="link-info-block__text"> <span> H&#227;y kh&#225;m ph&#225; c&#225;ch m&#224; KONE mang đến dịch vụ đẳng cấp v&#224; giải ph&#225;p s&#225;ng tạo cho những t&#242;a nh&#224; mới - đ&#243; l&#224; tất cả những g&#236; bạn cần để gi&#250;p lưu chuyển d&#242;ng người mượt m&#224; hơn </span> </p> </div> <div class="link-info-block" data-info="tcm:150-904-4"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; </p> <p class="link-info-block__title">Thang m&#225;y</p> <p class="link-info-block__text"> <span> Ch&#250;ng t&#244;i cung cấp thang m&#225;y cho nhiều loại t&#242;a nh&#224;. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17731-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang m&#225;y &gt; </p> <p class="link-info-block__title">KONE E MiniSpace</p> <p class="link-info-block__text"> <span> Kh&#225;m ph&#225; KONE E MiniSpace ™, một giải ph&#225;p thang m&#225;y tiết kiệm được thiết kế đặc biệt cho c&#225;c t&#242;a nh&#224; d&#226;n cư. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17732-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang m&#225;y &gt; </p> <p class="link-info-block__title">KONE N MiniSpace</p> <p class="link-info-block__text"> <span> T&#236;m hiểu th&#234;m về KONE N MiniSpace™, giải ph&#225;p thang m&#225;y với ph&#242;ng m&#225;y nhỏ d&#224;nh cho c&#225;c t&#242;a nh&#224; trung v&#224; cao tầng </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17733-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang m&#225;y &gt; </p> <p class="link-info-block__title">KONE S MiniSpace</p> <p class="link-info-block__text"> <span> Kh&#225;m ph&#225; KONE S MiniSpace ™, một giải ph&#225;p thang m&#225;y với ph&#242;ng m&#225;y nhỏ gọn cho c&#225;c t&#242;a nh&#224; trung v&#224; cao tầng. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17735-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang m&#225;y &gt; </p> <p class="link-info-block__title">KONE MiniSpace</p> <p class="link-info-block__text"> <span> Discover the KONE MiniSpace™, the high-performance elevator solution with a small machine room for mid and high-rise buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17736-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang m&#225;y &gt; </p> <p class="link-info-block__title">KONE Highrise MiniSpace</p> <p class="link-info-block__text"> <span> Discover the Highrise MiniSpace ™, a high-speed elevator solution with a compact machine room for high-rise buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17718-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang m&#225;y &gt; </p> <p class="link-info-block__title">KONE E MonoSpace</p> <p class="link-info-block__text"> <span> Kh&#225;m ph&#225; KONE E MonoSpace&#174;, một giải ph&#225;p thang m&#225;y tiết kiệm được thiết kế đặc biệt cho c&#225;c t&#242;a nh&#224; d&#226;n cư. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17719-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang m&#225;y &gt; </p> <p class="link-info-block__title">KONE N MonoSpace</p> <p class="link-info-block__text"> <span> T&#236;m hiểu th&#234;m về KONE N MonoSpace, giải ph&#225;p thang m&#225;y ho&#224;n to&#224;n mới d&#224;nh cho c&#225;c khu d&#226;n cư v&#224; trung t&#226;m thương mại. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17730-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang m&#225;y &gt; </p> <p class="link-info-block__title">KONE S MonoSpace</p> <p class="link-info-block__text"> <span> Discover the KONE S MonoSpace, a flexible elevator for low and mid-rise residential and commercial buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17737-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang m&#225;y &gt; </p> <p class="link-info-block__title">KONE Transys</p> <p class="link-info-block__text"> <span> T&#236;m hiểu th&#234;m về KONE TranSys, thang tải c&#244;ng suất lớn d&#224;nh cho c&#225;c trung t&#226;m thương mại, văn ph&#242;ng, kh&#225;ch sạn, cơ sở vận chuyển c&#244;ng cộng, v&#224; cơ sở hạ tầng s&#226;n bay </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17738-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang m&#225;y &gt; </p> <p class="link-info-block__title">KONE Bed Elevator</p> <p class="link-info-block__text"> <span> T&#236;m hiểu th&#234;m thang m&#225;y bệnh viện KONE Bed, được thiết kế đặc biệt để tải giường bệnh. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-906-4"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; </p> <p class="link-info-block__title">Thang cuốn</p> <p class="link-info-block__text"> <span> Kh&#225;m ph&#225; c&#225;c giải ph&#225;p thang cuốn v&#224; thang băng chuyền h&#224;ng đầu của KONE, đặt ra ti&#234;u chuẩn về an to&#224;n, chất lượng, sinh th&#225;i v&#224; thiết kế. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17516-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang cuốn &gt; </p> <p class="link-info-block__title">Thang cu&#244;́n TravelMaster 110</p> <p class="link-info-block__text"> <span> Learn more about the highly eco-efficient KONE TravelMaster 110 escalator – optimized for retail environments to ensure a pleasant shopping experience. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17549-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang cuốn &gt; </p> <p class="link-info-block__title">Thang cu&#244;́n TransitMaster™ 120</p> <p class="link-info-block__text"> <span> Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimized for transit centers to ensure a pleasant passenger experience, even under the most demanding traffic conditions. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-17561-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang cuốn &gt; </p> <p class="link-info-block__title">Thang cu&#244;́n TransitMaster™ 140</p> <p class="link-info-block__text"> <span> The KONE TransitMaster™ 140 is a highly durable escalator designed for the most demanding public transportation environments, such as metro stations and airports. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-3439-4"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; </p> <p class="link-info-block__title">Thang băng chuyền</p> <p class="link-info-block__text"> <span> </span> </p> </div> <div class="link-info-block" data-info="tcm:150-53595-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang băng chuyền &gt; </p> <p class="link-info-block__title">Thang băng chuyền KONE TravelMaster 115</p> <p class="link-info-block__text"> <span> An inclined autowalk designed to provide easy and safe access throughout your building, even when passengers are moving with a heavy cart or pushing a baby stroller. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-53593-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang băng chuyền &gt; </p> <p class="link-info-block__title">Thang băng chuyền KONE TransitMaster 165/185</p> <p class="link-info-block__text"> <span> The KONE TransitMaster™ 165/185 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centers. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-53594-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Thang băng chuyền &gt; </p> <p class="link-info-block__title">Thang băng chuyền KONE Innotrack</p> <p class="link-info-block__text"> <span> Kh&#225;m ph&#225; giải ph&#225;p thang băng chuyền đột ph&#225; của KONE, kh&#244;ng cần hố pit v&#224; mang đến sự linh hoạt tuyệt vời. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-927-4"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; </p> <p class="link-info-block__title">Giải ph&#225;p KONE People Flow</p> <p class="link-info-block__text"> <span> Advanced People Flow Solutions integrate equipment and devices into one holistic smart building solution. The result is a seamless user experience from front door to final destination—a new way to make everyday life easier. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-53601-64"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Giải ph&#225;p KONE People Flow &gt; </p> <p class="link-info-block__title">KONE turnstiles</p> <p class="link-info-block__text"> <span> Learn more about KONE turnstiles – stylish and durable access control solutions for managing people flow in your building. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-6246-4"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Giải ph&#225;p KONE People Flow &gt; </p> <p class="link-info-block__title">Access solutions</p> <p class="link-info-block__text"> <span> Learn how KONE’s integrated access control helps tenants travel smoothly and safely from the building entrance to their home floor. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-6247-4"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Giải ph&#225;p KONE People Flow &gt; </p> <p class="link-info-block__title">Destination solutions</p> <p class="link-info-block__text"> <span> Learn how KONE destination solutions reduce waiting and travel times by taking into account the number of passengers and their destination floors. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-6245-4"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Giải ph&#225;p KONE People Flow &gt; </p> <p class="link-info-block__title">Infotainment solutions</p> <p class="link-info-block__text"> <span> Discover KONE information solutions – a convenient way to share content as well as building and safety information in elevator cars and other building areas. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-6248-4"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Giải ph&#225;p KONE People Flow &gt; </p> <p class="link-info-block__title">Monitoring solutions</p> <p class="link-info-block__text"> <span> Learn about KONE monitoring solutions, which enable real-time inspection of elevator and escalator operation across multiple locations via a single interface. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-7108-4"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; Giải ph&#225;p KONE People Flow &gt; </p> <p class="link-info-block__title">Health and well-being solutions</p> <p class="link-info-block__text"> <span> Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-9045-4"> <p class="link-info-block__path">C&#225;c t&#242;a nh&#224; mới &gt; </p> <p class="link-info-block__title">Thang m&#225;y gia đ&#236;nh</p> <p class="link-info-block__text"> <span> Thang m&#225;y gia đ&#236;nh KONE </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1"> <li> <a role="button" href="/vi/new-buildings/" data-info="tcm:150-899-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> C&#225;c t&#242;a nh&#224; mới</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="1" href="/vi/new-buildings/elevators-lifts/" data-info="tcm:150-904-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Thang m&#225;y</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="1"> <li><a role="button" href="/vi/new-buildings/elevators-lifts/eminispace.aspx" data-info="tcm:150-17731-64"><span>KONE E MiniSpace</span></a></li> <li><a role="button" href="/vi/new-buildings/elevators-lifts/nminispace.aspx" data-info="tcm:150-17732-64"><span>KONE N MiniSpace</span></a></li> <li><a role="button" href="/vi/new-buildings/elevators-lifts/sminispace.aspx" data-info="tcm:150-17733-64"><span>KONE S MiniSpace</span></a></li> <li><a role="button" href="/vi/new-buildings/elevators-lifts/minispace.aspx" data-info="tcm:150-17735-64"><span>KONE MiniSpace</span></a></li> <li><a role="button" href="/vi/new-buildings/elevators-lifts/highrise-minispace.aspx" data-info="tcm:150-17736-64"><span>KONE Highrise MiniSpace</span></a></li> <li><a role="button" href="/vi/new-buildings/elevators-lifts/emonospace.aspx" data-info="tcm:150-17718-64"><span>KONE E MonoSpace</span></a></li> <li><a role="button" href="/vi/new-buildings/elevators-lifts/nmonospace.aspx" data-info="tcm:150-17719-64"><span>KONE N MonoSpace</span></a></li> <li><a role="button" href="/vi/new-buildings/elevators-lifts/smonospace.aspx" data-info="tcm:150-17730-64"><span>KONE S MonoSpace</span></a></li> <li><a role="button" href="/vi/new-buildings/elevators-lifts/transys.aspx" data-info="tcm:150-17737-64"><span>KONE Transys</span></a></li> <li><a role="button" href="/vi/new-buildings/elevators-lifts/bed-elevator.aspx" data-info="tcm:150-17738-64"><span>KONE Bed Elevator</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="2" href="/vi/new-buildings/escalators-and-moving-walkways/" data-info="tcm:150-906-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Thang cuốn</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="2"> <li><a role="button" href="/vi/new-buildings/escalators-and-moving-walkways/travelmaster-110.aspx" data-info="tcm:150-17516-64"><span>Thang cu&#244;́n TravelMaster 110</span></a></li> <li><a role="button" href="/vi/new-buildings/escalators-and-moving-walkways/transitmaster-120.aspx" data-info="tcm:150-17549-64"><span>Thang cu&#244;́n TransitMaster™ 120</span></a></li> <li><a role="button" href="/vi/new-buildings/escalators-and-moving-walkways/transitmaster-140.aspx" data-info="tcm:150-17561-64"><span>Thang cu&#244;́n TransitMaster™ 140</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="3" href="/vi/new-buildings/autowalks/" data-info="tcm:150-3439-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Thang băng chuyền</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="3"> <li><a role="button" href="/vi/new-buildings/autowalks/travelmaster-115.aspx" data-info="tcm:150-53595-64"><span>Thang băng chuyền KONE TravelMaster 115</span></a></li> <li><a role="button" href="/vi/new-buildings/autowalks/transitmaster-165-185.aspx" data-info="tcm:150-53593-64"><span>Thang băng chuyền KONE TransitMaster 165/185</span></a></li> <li><a role="button" href="/vi/new-buildings/autowalks/innotrack.aspx" data-info="tcm:150-53594-64"><span>Thang băng chuyền KONE Innotrack</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="4" href="/vi/new-buildings/kone-people-flow-intelligence/" data-info="tcm:150-927-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Giải ph&#225;p KONE People Flow</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="4"> <li><a role="button" href="/vi/new-buildings/kone-people-flow-intelligence/turnstiles.aspx" data-info="tcm:150-53601-64"><span>KONE turnstiles</span></a></li> <li><a role="button" href="/vi/new-buildings/kone-people-flow-intelligence/access-solutions/" data-info="tcm:150-6246-4"><span>Access solutions</span></a></li> <li><a role="button" href="/vi/new-buildings/kone-people-flow-intelligence/destination-solutions/" data-info="tcm:150-6247-4"><span>Destination solutions</span></a></li> <li><a role="button" href="/vi/new-buildings/kone-people-flow-intelligence/infotainment-solutions/" data-info="tcm:150-6245-4"><span>Infotainment solutions</span></a></li> <li><a role="button" href="/vi/new-buildings/kone-people-flow-intelligence/monitoring-solutions/" data-info="tcm:150-6248-4"><span>Monitoring solutions</span></a></li> <li><a role="button" href="/vi/new-buildings/kone-people-flow-intelligence/health-and-wellbeing/" data-info="tcm:150-7108-4"><span>Health and well-being solutions</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="" data-children="4" href="/vi/new-buildings/smart-home-elevators/" data-info="tcm:150-9045-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Thang m&#225;y gia đ&#236;nh</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> </ul> </div> </div> <div class="submenu-close"><button class="icon-scroll_up" aria-label="Close submenu"></button></div> </div> </li> <li class="navigation-list-item"> <a role="button" href="/vi/existing-buildings/" class="main-menu-item hasChildren" target="_self" data-info="tcm:150-900-4"><span class="text">C&#244;ng tr&#236;nh hiện hữu</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu container"> <!-- link information--> <div class="link-info"> <div class="link-info-block" data-info="tcm:150-900-4"> <p class="link-info-block__title"> <a href="/vi/existing-buildings/"> C&#244;ng tr&#236;nh hiện hữu </a> </p> <p class="link-info-block__text"> <span> T&#236;m hiểu c&#225;c giải ph&#225;p chất lượng cao của ch&#250;ng t&#244;i trong việc bảo tr&#236; v&#224; n&#226;ng cấp thang m&#225;y, thang cuốn v&#224; c&#225;c loại cửa tự động - tất cả c&#225;c dịch vụ sẽ được cung cấp từ một đơn vị đ&#225;ng tin cậy. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-932-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; </p> <p class="link-info-block__title">Bảo tr&#236;</p> <p class="link-info-block__text"> <span> </span> </p> </div> <div class="link-info-block" data-info="tcm:150-940-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; Bảo tr&#236; &gt; </p> <p class="link-info-block__title">Cách phục vụ của chúng t&#244;i</p> <p class="link-info-block__text"> <span> Discover how we tailor our wide range of maintenance services for your site and equipment. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-941-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; Bảo tr&#236; &gt; </p> <p class="link-info-block__title">C&#225;c g&#243;i dịch vụ</p> <p class="link-info-block__text"> <span> Discover how we tailor your maintenance plan to uniquely match your site and equipment, whatever the brand or type. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-942-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; Bảo tr&#236; &gt; </p> <p class="link-info-block__title">M&#244; tả dịch vụ</p> <p class="link-info-block__text"> <span> Read more about the individual services that make up our KONE Care™ packages for elevators, escalators, and automatic building doors. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-2951-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; Bảo tr&#236; &gt; </p> <p class="link-info-block__title">Dịch vụ kết nối 24/7</p> <p class="link-info-block__text"> <span> </span> </p> </div> <div class="link-info-block" data-info="tcm:150-934-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; </p> <p class="link-info-block__title">N&#226;ng cấp thang m&#225;y</p> <p class="link-info-block__text"> <span> C&#225;c t&#249;y chọn n&#226;ng cấp kh&#225;c nhau cho thang m&#225;y: n&#226;ng cấp to&#224;n diện, n&#226;ng cấp từng phần hoặc n&#226;ng cấp theo cấu kiện cụ thể. Nhấn để t&#236;m hiểu th&#234;m! </span> </p> </div> <div class="link-info-block" data-info="tcm:150-947-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; N&#226;ng cấp thang m&#225;y &gt; </p> <p class="link-info-block__title">Thay mới ho&#224;n to&#224;n</p> <p class="link-info-block__text"> <span> T&#236;m hiểu th&#234;m về c&#225;c giải ph&#225;p thay thế ho&#224;n to&#224;n hiệu quả sinh th&#225;i của ch&#250;ng t&#244;i v&#224; một quy tr&#236;nh thuận lợi đảm bảo dự &#225;n của bạn đ&#250;ng tiến độ v&#224; kinh ph&#237;, đồng thời giảm thiểu g&#226;y gi&#225;n đoạn đến hoạt động t&#242;a nh&#224; của bạn. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-951-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; N&#226;ng cấp thang m&#225;y &gt; </p> <p class="link-info-block__title">N&#226;ng cấp từng phần</p> <p class="link-info-block__text"> <span> Bằng việc n&#226;ng cấp từng phần, Qu&#253; kh&#225;ch c&#243; thể n&#226;ng cấp to&#224;n bộ hệ thống v&#224; cải thiện đ&#225;ng kể hiệu suất vận h&#224;nh của thang m&#225;y. Xem th&#234;m! </span> </p> </div> <div class="link-info-block" data-info="tcm:150-952-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; N&#226;ng cấp thang m&#225;y &gt; </p> <p class="link-info-block__title">N&#226;ng cấp cấu kiện</p> <p class="link-info-block__text"> <span> T&#236;m hiểu th&#234;m về c&#225;c giải ph&#225;p n&#226;ng cấp thang m&#225;y đa dạng của ch&#250;ng t&#244;i, bao gồm hệ thống điều khiển cửa thang m&#225;y, bảng điểu khiển gọi tầng v&#224; hệ thống chiếu s&#225;ng. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-936-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; </p> <p class="link-info-block__title">N&#226;ng cấp thang cuốn &amp; Thang băng chuyền</p> <p class="link-info-block__text"> <span> Discover our range of escalator modernization solutions that will increase the lifespan of your escalators, giving you the flexibility of replacing the entire installation or just individual components. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-953-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; N&#226;ng cấp thang cuốn &amp; Thang băng chuyền &gt; </p> <p class="link-info-block__title">Thay mới ho&#224;n to&#224;n thang cuốn</p> <p class="link-info-block__text"> <span> Discover our two options for escalator replacement: We can install a brand-new escalator and truss, or replace everything except the truss. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-954-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; N&#226;ng cấp thang cuốn &amp; Thang băng chuyền &gt; </p> <p class="link-info-block__title">N&#226;ng cấp từng phần</p> <p class="link-info-block__text"> <span> With our escalator upgrade and modular modernization solutions you can renew individual components or complete systems. Visit us! </span> </p> </div> <div class="link-info-block" data-info="tcm:150-938-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; </p> <p class="link-info-block__title">N&#226;ng cao People Flow Intelligence</p> <p class="link-info-block__text"> <span> Discover our solutions for access and destination control, as well as communication and equipment monitoring. </span> </p> </div> <div class="link-info-block" data-info="tcm:150-7109-4"> <p class="link-info-block__path">C&#244;ng tr&#236;nh hiện hữu &gt; N&#226;ng cao People Flow Intelligence &gt; </p> <p class="link-info-block__title">Health and well-being solutions</p> <p class="link-info-block__text"> <span> Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1"> <li> <a role="button" href="/vi/existing-buildings/" data-info="tcm:150-900-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> C&#244;ng tr&#236;nh hiện hữu</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="5" href="/vi/existing-buildings/maintenance/" data-info="tcm:150-932-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Bảo tr&#236;</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="5"> <li><a role="button" href="/vi/existing-buildings/maintenance/how-we-serve-you/" data-info="tcm:150-940-4"><span>Cách phục vụ của chúng t&#244;i</span></a></li> <li><a role="button" href="/vi/existing-buildings/maintenance/service-packages/" data-info="tcm:150-941-4"><span>C&#225;c g&#243;i dịch vụ</span></a></li> <li><a role="button" href="/vi/existing-buildings/maintenance/service-descriptions/" data-info="tcm:150-942-4"><span>M&#244; tả dịch vụ</span></a></li> <li><a role="button" href="/vi/existing-buildings/maintenance/24-7-connected-services/" data-info="tcm:150-2951-4"><span>Dịch vụ kết nối 24/7</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="6" href="/vi/existing-buildings/elevator-modernization/" data-info="tcm:150-934-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> N&#226;ng cấp thang m&#225;y</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="6"> <li><a role="button" href="/vi/existing-buildings/elevator-modernization/elevator-replacement/" data-info="tcm:150-947-4"><span>Thay mới ho&#224;n to&#224;n</span></a></li> <li><a role="button" href="/vi/existing-buildings/elevator-modernization/modular-modernization/" data-info="tcm:150-951-4"><span>N&#226;ng cấp từng phần</span></a></li> <li><a role="button" href="/vi/existing-buildings/elevator-modernization/component-upgrades/" data-info="tcm:150-952-4"><span>N&#226;ng cấp cấu kiện</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="7" href="/vi/existing-buildings/escalator-autowalk-modernization/" data-info="tcm:150-936-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> N&#226;ng cấp thang cuốn &amp; 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ph&#249; hợp, đội ngũ dịch vụ chuy&#234;n nghiệp, dịch vụ bảo tr&#236; ph&#242;ng ngừa v&#224; c&#242;n nhiều hơn thế nữa. Tìm hi&#234;̉u th&#234;m v&#234;̀ cách phục vụ của chúng t&#244;i, từng bước một. </span> </p> </header> </div> </section> </div> <section class="module module-content-blocks layout-cards " id="item-15370"> <div class="container"> <h2 style="display:none">How we serve you</h2> <div class="content content-blocks"> <article class="content-block"> <div class="media"> <div> <img data-src="/vi/Images/maintenance-hwsy-1-951x535_tcm150-15363.jpg?v=3" src="/Content/ajax-loader-big.gif?t=20241123" class=" lazyload" alt="img_maintenance-hwsy-1" /> </div> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>K&#234;́ hoạch bảo trì ri&#234;ng cho m&#244;̃i nơi và m&#244;̃i thi&#234;́t bị</h3> <div class="details"><p>Chúng tôi thiết kế một kế hoạch bảo trì riêng biệt phù hợp cho khu vực và thiết bị của Quý khách. Quý khách có thể chọn phương pháp bảo trì phù hợp từ ba gói dịch vụ của chúng tôi </p></div> <div class="actions"> <a href="/vi/existing-buildings/maintenance/service-packages/">T&#236;m hiểu th&#234;m về c&#225;c g&#243;i bảo tr&#236; của ch&#250;ng t&#244;i</a> </div> </div> </article> <article class="content-block"> <div class="media"> <div> <img data-src="/vi/Images/maintenance-hwsy-2-951x535_tcm150-15364.jpg?v=3" src="/Content/ajax-loader-big.gif?t=20241123" class=" lazyload" alt="img_maintenance-hwsy-2" /> </div> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>Dịch vụ chuy&#234;n nghiệp bất cứ khi n&#224;o Qu&#253; kh&#225;ch cần</h3> <div class="details"><p>Trung tâm chăm sóc khách hàng KONE cung cấp cho bạn và hành khách sự hỗ trợ 24/7 cho bất kỳ sự cố nào xảy ra với thiết bị. Bạn có thể dễ dàng liên hệ với trung tâm hỗ trợ bằng cách quay số điện thoại phù hợp với địa phương của Quý khách. Các nhân chuyên chuyên nghiệp của chúng tôi sẽ nói chuyện bằng ngôn ngữ của bạn để có thể hiểu được chính xác những gì xảy ra với thiết bị và cử nhân viên kỹ thuật đến giải quyết sự cố cho Quý khách.</p></div> <div class="actions"> Trung tâm chăm chóc khách hàng KONE +84 8 3997 5838 </div> <div class="actions"> <a href="/vi/about-us/contact-us/contact-form/">Để lại y&#234;u cầu li&#234;n hệ</a> </div> </div> </article> <article class="content-block"> <div class="media"> <div> <img data-src="/vi/Images/maintenance-hwsy-3-951x535_tcm150-15365.jpg?v=4" src="/Content/ajax-loader-big.gif?t=20241123" class=" lazyload" alt="img_maintenance-hwsy-3" /> </div> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>Hỗ trợ chuy&#234;n nghiệp từ c&#225;c kỹ thuật vi&#234;n gi&#224;u kinh nghiệm </h3> <div class="details"><p> Các nhân viên kỹ thuật của chúng tôi là một đội ngũ tận tụy và được đào tạo chuyên nghiệp, có thể giúp cho thang máy, thang cuốn và các loại cửa vận hành êm ái và an toàn. Mỗi năm, họ được đào tạo hơn 50 giờ về kỹ thuật, an toàn, dịch vụ khách hàng và sơ cứu trong trường hợp khẩn cấp. Ngoài ra, các kỹ thuật viên của chúng tôi còn được tham gia các khóa huấn luyện về kỹ thuật toàn cầu, giúp họ có thể giải quyết các vấn đề nhanh chóng cho bất kỳ thương hiệu và loại thiết bị nào, và gần như giải quyết các sự cố chỉ trong một lần được cử đến. </p></div> </div> </article> <article class="content-block"> <div class="media"> <div> <img data-src="/vi/Images/maintenance-hwsy-5-951x535_tcm150-15367.jpg?v=3" src="/Content/ajax-loader-big.gif?t=20241123" class=" lazyload" alt="img_maintenance-hwsy-5" /> </div> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>Dịch vụ bảo tr&#236; ph&#242;ng ngừa gi&#250;p thiết bị của Qu&#253; kh&#225;ch vận h&#224;nh với hiệu suất cao nhất. </h3> <div class="details"><p> Dịch vụ bảo trì phòng ngừa KONE giúp ngăn chặn các rủi ro trước khi xảy ra. Chúng tôi bảo trì thiết bị của bạn dựa vào quá trình sử dụng, thời gian sử dụng va các yếu tố liên quan khác. Kế hoạch bảo trì thiết kế riêng giúp đảm bảo các hệ thống và từng bộ phận riêng biệt của thiết bị được kiểm tra và bảo trì đúng lúc, đồng thời tuân thủ các quy định liên quan cho bất kỳ thương hiệu nào.</p></div> </div> </article> <article class="content-block"> <div class="media"> <div> <img data-src="/vi/Images/maintenance-hwsy-6-951x535_tcm150-15368.jpg?v=3" src="/Content/ajax-loader-big.gif?t=20241123" class=" lazyload" alt="img_maintenance-hwsy-6" /> </div> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>C&#225;c kiểm tra t&#236;nh trạng thiết bị cho ph&#233;p Qu&#253; kh&#225;ch l&#234;n kế hoạch cho tương lai </h3> <div class="details"><p> Nhằm giữ cho thiết bị của Quý khách vận hành an toàn và êm ái, chúng tôi có thể sẽ đề nghị một giải pháp nâng cấp hoặc sửa chữa dựa trên tình trạng thiết bị.</p></div> <div class="actions"> <a href="/vi/existing-buildings/elevator-modernization/">Tại sao n&#234;n n&#226;ng cấp thiết bị với KONE?</a> </div> </div> </article> </div> </div> </section><section class="module module-faq" id="item-20513"> <div class="container"> <header> <h2>C&#225;ch chọn nh&#224; cung cấp dịch vụ bảo tr&#236; ph&#249; hợp</h2> <p class="intro">Ch&#250;ng t&#244;i tin rằng c&#225;ch tốt nhất để bắt đầu t&#236;m kiếm nh&#224; cung cấp dịch vụ bảo tr&#236; ph&#249; hợp l&#224; nghĩ về nhu cầu của người d&#249;ng v&#224; thiết bị, cũng như nhu cầu của t&#242;a nh&#224;. Mục n&#224;y sẽ cho bạn một v&#224;i v&#237; dụ về những nhu cầu n&#224;y c&#243; thể l&#224; g&#236; Bạn cũng c&#243; thể thấy c&#225;ch m&#224; c&#225;c giải ph&#225;p của ch&#250;ng t&#244;i hỗ trợ bạn.</p> </header> <div class="content"> <ul class="accordion"> <li class="accordion-listitem "> <button type="button" class="accordion-trigger"> &quot;T&#244;i cần những thiết bị đ&#225;ng tin cậy c&#243; độ bền cao.&quot; </button> <div class="accordion-panel"> <div class="rtf"> <div class="details"><p>Chúng tôi thiết kế một kế hoạch bảo trì riêng biệt cho tất cả các thương hiệu và loại thiết bị dựa trên thông tin kỹ thuật và dữ liệu quá trình sử dụng thiết bị.</p></div> </div> </div> </li> <li class="accordion-listitem "> <button type="button" class="accordion-trigger"> &quot;T&#244;i muốn biết những l&#253; do dẫn đến thiết bị của t&#244;i bị hư hỏng để c&#243; thể kiểm tra một c&#225;ch kỹ lưỡng.&quot; </button> <div class="accordion-panel"> <div class="rtf"> <div class="details"><p> Thông qua việc kiểm tra có hệ thống những lý do dẫn đến hỏng hóc, chúng tôi có thể tiếp tục giúp khách hàng giảm thiểu sự cố cho thiết bị."</p></div> </div> </div> </li> <li class="accordion-listitem "> <button type="button" class="accordion-trigger"> &quot;T&#244;i muốn c&#243; thể li&#234;n hệ nhanh ch&#243;ng với c&#225;c chuy&#234;n vi&#234;n khi thiết bị gặp sự cố.&quot; </button> <div class="accordion-panel"> <div class="rtf"> <div class="details"><p> Nhân viên dịch vụ chăm sóc khách hàng của chúng tôi hỗ trợ bạn 24/7 và sẽ trả lời cuộc gọi của bạn trong 30 giây hoặc ít hơn.</p></div> </div> </div> </li> <li class="accordion-listitem "> <button type="button" class="accordion-trigger"> &quot;T&#244;i cần sự hỗ trợ nhanh nhất c&#243; thể nếu c&#243; người bị mắc kẹt trong thang m&#225;y.&quot; </button> <div class="accordion-panel"> <div class="rtf"> <div class="details"><p>Đường dây nóng dịch vụ chăm sóc khách hàng của chúng tôi luôn sẵn hàng hỗ trợ 24/7 và đội ngũ dịch vụ sẽ đến khu vực xảy ra sự cố chỉ trong vài phút cho bất kỳ trường hợp mắc kẹt nào. </p></div> </div> </div> </li> <li class="accordion-listitem "> <button type="button" class="accordion-trigger"> &quot;Nếu thiết bị của t&#244;i bị trục trặc, t&#244;i muốn n&#243; được khắc phục v&#224; hoạt động trở lại nhanh nhất c&#243; thể.&quot; </button> <div class="accordion-panel"> <div class="rtf"> <div class="details"><p>Những phụ tùng phổ biến nhất luôn được mang theo trong xe của chúng tôi hoặc lưu trữ trong kho, do đó chúng tôi có thể khắc phục sự cố chỉ trong một lần đến hỗ trợ.</p></div> </div> </div> </li> <li class="accordion-listitem "> <button type="button" class="accordion-trigger"> &quot;Thiết bị của t&#244;i phải an to&#224;n, v&#224; t&#244;i muốn những sự cố được giải quyết trong lần đầu ti&#234;n.&quot; </button> <div class="accordion-panel"> <div class="rtf"> <div class="details"><p> Các nhân viên kỹ thuật của chúng tôi được huấn luyện hơn 50 giờ mỗi năm cho tất các các thương hiệu thiết bị.</p></div> </div> </div> </li> <li class="accordion-listitem "> <button type="button" class="accordion-trigger"> &quot;T&#244;i muốn thiết bị của t&#244;i lu&#244;n sẵn s&#224;ng phục vụ cho tất cả mọi người trong t&#242;a nh&#224;.&quot; </button> <div class="accordion-panel"> <div class="rtf"> <div class="details"><p> Nhờ vào dịch vụ bảo trì phòng ngừa, những thiết bị của chúng tôi gần như hoạt động với công suất 99.9%.</p></div> </div> </div> </li> <li class="accordion-listitem "> <button type="button" class="accordion-trigger"> &quot;T&#244;i cần một nh&#224; cung cấp dịch vụ c&#243; thể đ&#225;p ứng được những vấn đề li&#234;n quan đến quy định bảo tr&#236;.&quot; </button> <div class="accordion-panel"> <div class="rtf"> <div class="details"><p> Dịch vụ bảo trì của chúng tôi tuân thủ đầy đủ các quy định về an toàn và luật pháp tại địa phương.</p></div> </div> </div> </li> <li class="accordion-listitem "> <button type="button" class="accordion-trigger"> &quot;T&#244;i cần một nh&#224; cung cấp dịch vụ c&#243; thể bảo tr&#236; tất cả c&#225;c thương hiệu thang m&#225;y , thang cuốn v&#224; cửa tự động.&quot; </button> <div class="accordion-panel"> <div class="rtf"> <div class="details"><p> Các nhân viên kỹ thuật của chúng tôi được huấn luyện trên nhiều thương hiệu khác nhau và chúng tôi có đầy đủ phụ tùng cho tất cả các thương hiệu thiết bị.</p></div> </div> </div> </li> </ul> </div> </div> </section> <section class="module module-cta " data-pattern="" id="item-15371"> <div class="container"> <div class="content cta"> <div class="rtf"> <h3>CHO PH&#201;P CH&#218;NG T&#212;I ĐẾN KIỂM TRA V&#192; 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