Digital Agent - SymphonyAI

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exceptional experience </h1> <div class="text-paragraph sub-heading mb-0 "> <p>Resolve issues faster, improve productivity and save costs with the power of AI.</p> </div> <div class="flex button-block"> <a href="https://www.symphonyai.com/itsm/get-started/" class="btn btn-primary" title="Request a demo" target=""> <span>Request a demo</span> </a> </div> </div> </div> <div class="md:col-start-8 md:col-end-13 col-span-12 flex"> <div class="block-media"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/IT-digital-agent@2x.png" alt="" /> </div> </div> </div> </div> </section> <section id="block_d66768143ad2131700cd42913aadc430" class="section block_AB002 bg-light-blue flip-columns relative"> <div class="container relative z-10"> <div class="row items-center"> <div class="col-span-12 md:col-span-6"> <div class="block-caption"> <h3 class="heading-default heading mb-0"> Anytime, anywhere availability </h3> <div class="sub-heading mb-0 "> <p><p>Offer an unparalleled level of support with the AI-powered SymphonyAI Digital Agent available 24/7 so employees can access excellent service anytime, anywhere.</p> </p> </div> <div class="block-btn"> </div> </div> </div> <div class="col-span-12 md:col-span-6 md:order-first order-last"> <div class="block-media "> <div class="block-img"> <img decoding="async" width="1920" height="1080" src="https://www.symphonyai.com/wp-content/uploads/2023/09/Anytime-anywhere-availability-1.png" class="attachment-full size-full" alt="" loading="lazy" srcset="https://www.symphonyai.com/wp-content/uploads/2023/09/Anytime-anywhere-availability-1.png 300w, https://www.symphonyai.com/wp-content/uploads/2023/09/Anytime-anywhere-availability-1.png 1024w, https://www.symphonyai.com/wp-content/uploads/2023/09/Anytime-anywhere-availability-1.png 768w, https://www.symphonyai.com/wp-content/uploads/2023/09/Anytime-anywhere-availability-1.png 1536w, https://www.symphonyai.com/wp-content/uploads/2023/09/Anytime-anywhere-availability-1.png 1920w" sizes="(max-width: 1920px) 100vw, 1920px" /> </div> </div> </div> </div> </div> </section> <section id="block_fa77638336f5f0b37032bd2b3270673e" class="section block_AB002 bg-light-blue relative"> <div class="container relative z-10"> <div class="row items-center"> <div class="col-span-12 md:col-span-6"> <div class="block-caption"> <h3 class="heading-default heading mb-0"> Self-service experience </h3> <div class="sub-heading mb-0 "> <p><p>Deliver employees an engaging self-service experience and empower them to solve problems independently. The SymphonyAI Digital Agent understands the context of user intent and utilizes machine reasoning to determine the best course of action.</p> </p> </div> <div class="block-btn"> </div> </div> </div> <div class="col-span-12 md:col-span-6 "> <div class="block-media "> <div class="block-img"> <img decoding="async" width="7680" height="4320" src="https://www.symphonyai.com/wp-content/uploads/2023/09/Self-service-experience.png" class="attachment-full size-full" alt="" loading="lazy" srcset="https://www.symphonyai.com/wp-content/uploads/2023/09/Self-service-experience.png 300w, https://www.symphonyai.com/wp-content/uploads/2023/09/Self-service-experience.png 1024w, https://www.symphonyai.com/wp-content/uploads/2023/09/Self-service-experience.png 768w, https://www.symphonyai.com/wp-content/uploads/2023/09/Self-service-experience.png 1536w, https://www.symphonyai.com/wp-content/uploads/2023/09/Self-service-experience.png 2048w" sizes="(max-width: 7680px) 100vw, 7680px" /> </div> </div> </div> </div> </div> </section> <section id="block_206dd0fac12e080acd3e658b4aaf26cd" class="section block_AB002 bg-light-blue flip-columns relative"> <div class="container relative z-10"> <div class="row items-center"> <div class="col-span-12 md:col-span-6"> <div class="block-caption"> <h3 class="heading-default heading mb-0"> Saving millions </h3> <div class="sub-heading mb-0 "> <p><p>By automatically resolving 30 – 40% of service requests, the AI-powered SymphonyAI Digital Agent drives significant cost savings for your organization. Reduce operational expenses, improve efficiency, and achieve better business value by automating routine tasks and freeing up resources.</p> </p> </div> <div class="block-btn"> </div> </div> </div> <div class="col-span-12 md:col-span-6 md:order-first order-last"> <div class="block-media "> <div class="block-img"> <img decoding="async" width="1368" height="969" src="https://www.symphonyai.com/wp-content/uploads/2023/10/product-ui-Digital-Agent-Saving-Millions.png" class="attachment-full size-full" alt="" loading="lazy" srcset="https://www.symphonyai.com/wp-content/uploads/2023/10/product-ui-Digital-Agent-Saving-Millions.png 300w, https://www.symphonyai.com/wp-content/uploads/2023/10/product-ui-Digital-Agent-Saving-Millions.png 1024w, https://www.symphonyai.com/wp-content/uploads/2023/10/product-ui-Digital-Agent-Saving-Millions.png 768w, https://www.symphonyai.com/wp-content/uploads/2023/10/product-ui-Digital-Agent-Saving-Millions.png 1368w" sizes="(max-width: 1368px) 100vw, 1368px" /> </div> </div> </div> </div> </div> </section> <section id="block_6aa84a39a02b47c823a6a37dccf44bd2" class="section block_AB002 bg-light-blue relative"> <div class="container relative z-10"> <div class="row items-center"> <div class="col-span-12 md:col-span-6"> <div class="block-caption"> <h3 class="heading-default heading mb-0"> Improved agent productivity </h3> <div class="sub-heading mb-0 "> <p><p>The SymphonyAI Digital Agent efficiently handles and resolves L1 issues, so your human agents can focus on high-impact work that requires their expertise.</p> </p> </div> <div class="block-btn"> </div> </div> </div> <div class="col-span-12 md:col-span-6 "> <div class="block-media "> <div class="block-img"> <img decoding="async" width="7680" height="4320" src="https://www.symphonyai.com/wp-content/uploads/2023/09/Improved-agent-productivity-.png" class="attachment-full size-full" alt="" loading="lazy" srcset="https://www.symphonyai.com/wp-content/uploads/2023/09/Improved-agent-productivity-.png 300w, https://www.symphonyai.com/wp-content/uploads/2023/09/Improved-agent-productivity-.png 1024w, https://www.symphonyai.com/wp-content/uploads/2023/09/Improved-agent-productivity-.png 768w, https://www.symphonyai.com/wp-content/uploads/2023/09/Improved-agent-productivity-.png 1536w, https://www.symphonyai.com/wp-content/uploads/2023/09/Improved-agent-productivity-.png 2048w" sizes="(max-width: 7680px) 100vw, 7680px" /> </div> </div> </div> </div> </div> </section> <section class="section block_AB009 block_AB009--default bg-transparent"> <div class="container"> <div class="block-title"> <h2 class="heading-default heading text-center dark:text-sol-white"> Key Digital Agent capabilities </h2> </div> <div class="block-caption"> <div class="grid xl:grid-cols-3 md:grid-cols-2 gap-[30px]"> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-Windows-Management-Instrumentation.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Advanced natural language understanding (NLU)</h5> <div class="sub-heading dark:text-sol-white"><p>Understand the context of customer queries and extract meaningful information.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-Web-server.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Service desk intelligence</h5> <div class="sub-heading dark:text-sol-white"><p>Automatically assign incidents and service request to the right workgroup or agent.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-Simple-Network-Management-Protocol.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Live agent transfer</h5> <div class="sub-heading dark:text-sol-white"><p>Route users to live analysts for issues that need expert’s intervention.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-Proxy-server.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Workbench</h5> <div class="sub-heading dark:text-sol-white"><p>Streamline your digital agent development process from a single console.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-API-based-discovery.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Conversational studio</h5> <div class="sub-heading dark:text-sol-white"><p>Configure and manage SymphonyAI Digital Agent with a no-code approach.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-Active-directory-discovery.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Multi-channel support</h5> <div class="sub-heading dark:text-sol-white"><p>Let your customers engage through the messaging platform of their choice.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-cloud-discovery.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Multi-tenant support</h5> <div class="sub-heading dark:text-sol-white"><p>Deploy Digital Agents across the enterprise in any department.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-security-trust-1.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Integrations</h5> <div class="sub-heading dark:text-sol-white"><p>Out of the box integration with Microsoft Teams, Slack, and Jabber.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-integration-hub-1.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Third party API integration</h5> <div class="sub-heading dark:text-sol-white"><p>Integrate with any API and automate tasks freeing users to focus on complex tasks.</p> </div> </div> </div> </div> </div> </div> </div> </section> <section class="section block_AB011 bg-light-blue"> <div class="container"> <div class="row items-end mb-[48px] lg:gap-0 gap-[20px]"> <div class="md:col-span-6 lg:col-span-7 col-span-12"> <h2 class="heading-default heading mb-0 dark:text-sol-white"> Features </h2> </div> <div class="md:col-span-6 lg:col-span-5 col-span-12"> </div> </div> <div class="block-solutions"> <ul class="block-card "> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/24-7-availability/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-API-authentication.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">24/7 Availability</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/advanced-analytics/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-Data-mapping.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Advanced Analytics</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/nlu/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-Windows-Management-Instrumentation.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Advanced NLU</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/api-integration/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-integration-hub-1.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">API Integration</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/auto-resolve/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-Notifications.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Auto Resolve</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/conversational-flows/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-API-based-discovery.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Conversational Flows</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/knowledge-recommendation/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-API-authentication.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Knowledge Recommendation</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/live-agent-transfer/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-Simple-Network-Management-Protocol.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Live Agent Transfer</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/multi-channel-support/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-Active-directory-discovery.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Multi-Channel Support</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/multi-tenant/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-cloud-discovery.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Multi-Tenant</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/personalization/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-API-authentication.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Personalization</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/question-and-answer/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-Audit-logging.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Question and Answer</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> 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decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-Web-server.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Service Desk Intelligence</h5> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/itsm/digital-agent/workbench/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-Proxy-server.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Workbench</h5> </div> <div> <div class="flex justify-end align-center 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Work smarter not harder.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/itsm/service-automation/" class="btn btn-primary" title="Learn more"> <span>Learn more</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/IT-service-automation@2x.png" alt="" /> </div> </div> </div> </div> </div> </div>  <div class="mobile"> <div id="dropdownDefault-27" class="dropdownDefault"> <button data-dropdown-toggle="dropdown" class="dropdownDefaultButton open old bg-sol-light-blue2" type="button" data-color=""> <div class="labels-group"> <span class="data-span "> <div class="flex items-center"> <i class="data-lb lb-"></i> <span class="data-button text-[14px] font-bold">IT Service Management</span> </div> </span> </div> <svg class="w-2.5 h-2.5 ms-3" aria-hidden="true" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 10 6"> <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m1 1 4 4 4-4" /> </svg> </button> <div class="dropdownList relative hidden"> <ul class="py-2 text-sm mt-0">  <li class="nav-item w-full"> <button class="nav-link w-full px-[20px] py-[10px] text-left bg-transparent active" id="pills-mob-it-service-management-27" data-color="" data-bs-toggle="pill" data-bs-target="#pills-mob-it-service-management-27" type="button" role="tab" aria-controls="pills-mob-it-service-management" aria-selected="true"> IT Service Management </button> </li> <li class="nav-item w-full"> <button class="nav-link w-full px-[20px] py-[10px] text-left bg-transparent " id="pills-mob-it-asset-management-27" data-color="" data-bs-toggle="pill" data-bs-target="#pills-mob-it-asset-management-27" type="button" role="tab" aria-controls="pills-mob-it-asset-management" aria-selected="true"> IT Asset Management </button> </li> <li class="nav-item w-full"> <button class="nav-link w-full px-[20px] py-[10px] text-left bg-transparent " id="pills-mob-service-automation-27" data-color="" data-bs-toggle="pill" data-bs-target="#pills-mob-service-automation-27" type="button" role="tab" aria-controls="pills-mob-service-automation" aria-selected="true"> Service Automation </button> </li> </ul> </div> </div> <div class="tab-content"> <div class="tab-pane fade show active" id="pills-mob-it-service-management-27" role="tabpanel" aria-labelledby="pills-mob-it-service-management-27-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Deliver delightful service experience powered by AI. Redefine employee experience and unleash productivity with AI-powered IT and Enterprise Service workflows with a future-ready platform.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/itsm/it-service-management/" class="btn btn-primary" title="Learn more"> <span>Learn more</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/IT-service-management@2x.png" alt="" /> </div> </div> </div> </div> <div class="tab-pane fade hidden" id="pills-mob-it-asset-management-27" role="tabpanel" aria-labelledby="pills-mob-it-asset-management-27-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Maximize your ROI on enterprise IT assets. Gain complete control and visibility of your hardware assets and software licenses and enforce compliance.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/itsm/it-asset-management/" class="btn btn-primary" title="Learn more"> <span>Learn more</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/IT-asset-management@2x-1.png" alt="" /> </div> </div> </div> </div> <div class="tab-pane fade hidden" id="pills-mob-service-automation-27" role="tabpanel" aria-labelledby="pills-mob-service-automation-27-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Accelerate business value with automation. Automate service processes to scale faster than ever. Work smarter not harder.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/itsm/service-automation/" class="btn btn-primary" title="Learn more"> <span>Learn more</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/IT-service-automation@2x.png" alt="" /> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="section block_FR003 bg-transparent"> <div class="container"> <div class="row"> <div class="col-span-12"> <div class="block-caption"> <h4 class="heading-2 heading mb-[20px]"> Related resources </h4> <div> <p> <a href="https://www.symphonyai.com/itsm/resources/" class="husl-btn btn-primary" title="See all" > <span>See all</span> </a> </P> </div> </div> </div> <div class="col-span-12"> <div class="resource-wrapper"> <div class="highlight"> <div class="resource-tile-new"> <a class="resource-link resource" target="_self" href="https://www.symphonyai.com/resources/webinar/itsm/observability-service-management-workflow-automation/"> </a> <div class="resource-thumbnail lg:ml-[-1px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/The-Surprising-Connection-Between-Observability-Service-Management-and-Workflow-Automation-thumb.svg" alt="thumbnail" /> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-white"> <i style="background-color: #a933fb"></i> Enterprise IT </span> </div> </div> <div class="content-wrapper"> <div class="top-content">  <span class="type text-sm uppercase"> Webinar </span> <span class="resource-title text-5"> Observability, Service Management, and Workflow Automation </span> </div> <div class="bottom-content"> <div class="flex items-center justify-start gap-[5px]"> <span class="font-bold text-lg text-sol-royal-blue"> Read now </span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" 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class="font-bold text-lg text-sol-royal-blue"> Read now </span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> <div class="resource-tile-new"> <a class="resource-link resource" target="_self" href="https://www.symphonyai.com/resources/case-study/itsm/maruti-suzuki-symphonyai/"> </a> <div class="resource-thumbnail lg:ml-[-1px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/2023/09/case-study-A_Leading_Automobile_Manufacturer_Puts_Its_Productivity_In_Top_Gear_With_SymphonyAI_Summit.jpg" alt="thumbnail" /> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-white"> <i style="background-color: #a933fb"></i> Enterprise IT </span> </div> </div> <div class="content-wrapper"> <div class="top-content">  <span class="type text-sm uppercase"> Case study </span> <span class="resource-title text-5"> 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