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Customer Service Pricing | Microsoft Dynamics 365
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data-ocr-pricing-component="sku" class="sku"> <div class="sku" data-oc-market-selector data-ocr-product="product main Success" data-ocr-skurequest="a0c4p0_pidcfq7ttc0lfnk_skuid0001_r2p1" data-ocr-pricing-section="render"> <div class="sku__title" data-ocr-pricing-render="title"> <h3 class="oc-product-title">Dynamics 365 Customer Service Professional</h3> </div> <div class="sku__paragraph"> <div data-oc-token-text> Streamlined case management resources for service representatives and self-service in simpler scenarios. </div> </div> <div class="sku__pricing" data-ocr-pricing-render="pricing" aria-hidden="false"> <div class="sku__pricing-current"><span class="oc-displayListPrice">$50.00</span> </div> </div> <div class="sku__detail-recurrence"><span class="oc-displayUnit">user/month</span> </div> <div class="sku__buttons"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--md " data-bi-ecn="Contact us" data-bi-ehn="Customer Service pricing" data-bi-tags="{"BiLinkName":"contactus12"}" tabindex="0" data-bi-hn="Customer Service pricing" data-bi-bhvr="0" data-bi-cn="Contact us" data-bi-compnm="Sku Cards - Filtered" data-regenerate-fwlink="true" target="_blank" data-bi-an="Tab_1_Base plans" data-oc="ocbfc4" data-bi-ct="Card Button" id="action-ocbfc4" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2270751%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Contact us and Connect with the Dynamics 365 team for assistance - Dynamics 365 Customer Service Professional" data-bi-view="PRICING | Customer Service pricing" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> </div> <template data-ocr-pricing-config="{"requestQuery":"a0c4p0_pidcfq7ttc0lfnk_skuid0001_r2p1","discountedTextTemplate":"Originally starting from %{msrpPrice} now starting from %{listPrice}","isRequestModeAjax":false,"isProductPriceOverridden":false,"isUsingProductTitle":true,"displayUnitMap":{"CFQ7TTC0LFNK":"user/month"}}"> <div class="sku__paragraph" data-ocr-pricing-content="paragraph"> <div data-oc-token-text> Streamlined case management resources for service representatives and self-service in simpler scenarios. </div> </div> <div class="sku__buttons" data-ocr-pricing-content="links"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--md " data-bi-ecn="Contact us" data-bi-ehn="Customer Service pricing" data-bi-tags="{"BiLinkName":"contactus12"}" tabindex="0" data-bi-hn="Customer Service pricing" data-bi-bhvr="0" data-bi-cn="Contact us" data-bi-compnm="Sku Cards - Filtered" data-regenerate-fwlink="true" target="_blank" data-bi-an="Tab_1_Base plans" data-oc="ocbfc4" data-bi-ct="Card Button" id="action-ocbfc4" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2270751%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Contact us and Connect with the Dynamics 365 team for assistance - Dynamics 365 Customer Service Professional" data-bi-view="PRICING | Customer Service pricing" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> <div class="sku__unavailable not-found" data-ocr-pricing-content="unavailable"> This product is not available in your market. </div> </template> </div> </div> </div> </div> <div class="sku-cards__card layout__col"> <div ocr-component-name="card-plan-detail" data-component-id="28e00fa935851163f2133f46ebdaa86b" class="card-plan-detail card-plan-detail--product card-plan-detail--vertical card-plan-detail--grid-card"> <div class="card-plan-detail__style-div"></div> <div class="layout__col card-plan-detail__sku"> <div ocr-component-name="sku" data-component-id="29d382aad0139a094d341ff4dd652cd5" data-ocr-pricing-component="sku" class="sku"> <div class="sku" data-oc-market-selector data-ocr-product="product main Success" data-ocr-skurequest="a0c4p0_pidcfq7ttc0lfdz_skuid0001_r2p1" data-ocr-pricing-section="render"> <div class="sku__title" data-ocr-pricing-render="title"> <h3 class="oc-product-title">Dynamics 365 Customer Service Enterprise</h3> </div> <div class="sku__paragraph"> <div data-oc-token-text> Advanced AI-based customer service resources for representatives and self-service for complex scenarios. </div> </div> <div class="sku__pricing" data-ocr-pricing-render="pricing" aria-hidden="false"> <div class="sku__pricing-current"><span class="oc-displayListPrice">$105.00</span> </div> </div> <div class="sku__detail-recurrence"><span class="oc-displayUnit">user/month</span> </div> <div class="sku__buttons"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--md " data-bi-ecn="Contact us" data-bi-ehn="Customer Service pricing" data-bi-tags="{"BiLinkName":"contactus13"}" tabindex="0" data-bi-hn="Customer Service pricing" data-bi-bhvr="0" data-bi-cn="Contact us" data-bi-compnm="Sku Cards - Filtered" data-regenerate-fwlink="true" target="_blank" data-bi-an="Tab_1_Base plans" data-oc="occ2f5" data-bi-ct="Card Button" id="action-occ2f5" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2270751%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Contact us and Connect with the Dynamics 365 team for assistance - Dynamics 365 Customer Service Enterprise" data-bi-view="PRICING | Customer Service pricing" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> </div> <template data-ocr-pricing-config="{"requestQuery":"a0c4p0_pidcfq7ttc0lfdz_skuid0001_r2p1","discountedTextTemplate":"Originally starting from %{msrpPrice} now starting from %{listPrice}","isRequestModeAjax":false,"isProductPriceOverridden":false,"isUsingProductTitle":true,"displayUnitMap":{"CFQ7TTC0LFDZ":"user/month"}}"> <div class="sku__paragraph" data-ocr-pricing-content="paragraph"> <div data-oc-token-text> Advanced AI-based customer service resources for representatives and self-service for complex scenarios. </div> </div> <div class="sku__buttons" data-ocr-pricing-content="links"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--md " data-bi-ecn="Contact us" data-bi-ehn="Customer Service pricing" data-bi-tags="{"BiLinkName":"contactus13"}" tabindex="0" data-bi-hn="Customer Service pricing" data-bi-bhvr="0" data-bi-cn="Contact us" data-bi-compnm="Sku Cards - Filtered" data-regenerate-fwlink="true" target="_blank" data-bi-an="Tab_1_Base plans" data-oc="occ2f5" data-bi-ct="Card Button" id="action-occ2f5" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2270751%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Contact us and Connect with the Dynamics 365 team for assistance - Dynamics 365 Customer Service Enterprise" data-bi-view="PRICING | Customer Service pricing" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> <div class="sku__unavailable not-found" data-ocr-pricing-content="unavailable"> This product is not available in your market. </div> </template> </div> </div> </div> </div> <div class="sku-cards__card layout__col"> <div ocr-component-name="card-plan-detail" data-component-id="28e00fa935851163f2133f46ebdaa86b" class="card-plan-detail card-plan-detail--product card-plan-detail--vertical card-plan-detail--grid-card"> <div class="card-plan-detail__style-div"></div> <div class="layout__col card-plan-detail__sku"> <div ocr-component-name="sku" data-component-id="29d382aad0139a094d341ff4dd652cd5" data-ocr-pricing-component="sku" class="sku"> <div class="sku" data-oc-market-selector data-ocr-product="product main Success" data-ocr-skurequest="a0c4p0_pidcfq7ttc0tdkx_skuid0005_r2p1" data-ocr-pricing-section="render"> <div class="sku__title" data-ocr-pricing-render="title"> <h3 class="oc-product-title">Dynamics 365 Customer Service Premium</h3> </div> <div class="sku__paragraph"> <div data-oc-token-text> Transform customer engagement with an integrated contact center and CRM service solution鈥攁ll powered by generative AI.<br> </div> </div> <div class="sku__pricing" data-ocr-pricing-render="pricing" aria-hidden="false"> <div class="sku__pricing-current"><span class="oc-displayListPrice">$195.00</span> </div> </div> <div class="sku__detail-recurrence"><span class="oc-displayUnit">user/month</span> </div> <div class="sku__buttons"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--md " data-bi-ecn="Contact us" data-bi-ehn="Customer Service pricing" data-bi-tags="{"BiLinkName":"contactus13"}" tabindex="0" data-bi-hn="Customer Service pricing" data-bi-bhvr="0" data-bi-cn="Contact us" data-bi-compnm="Sku Cards - Filtered" data-regenerate-fwlink="true" target="_blank" data-bi-an="Tab_1_Base plans" data-oc="occ2f5" data-bi-ct="Card Button" id="action-occ2f5" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2270751%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Contact us and Connect with the Dynamics 365 Customer Service Premium" data-bi-view="PRICING | Customer Service pricing" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> </div> <template data-ocr-pricing-config="{"requestQuery":"a0c4p0_pidcfq7ttc0tdkx_skuid0005_r2p1","discountedTextTemplate":"Originally starting from %{msrpPrice} now starting from %{listPrice}","isRequestModeAjax":false,"isProductPriceOverridden":false,"isUsingProductTitle":true,"displayUnitMap":{"CFQ7TTC0TDKX":"user/month"}}"> <div class="sku__paragraph" data-ocr-pricing-content="paragraph"> <div data-oc-token-text> Transform customer engagement with an integrated contact center and CRM service solution鈥攁ll powered by generative AI.<br> </div> </div> <div class="sku__buttons" data-ocr-pricing-content="links"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--md " data-bi-ecn="Contact us" data-bi-ehn="Customer Service pricing" data-bi-tags="{"BiLinkName":"contactus13"}" tabindex="0" data-bi-hn="Customer Service pricing" data-bi-bhvr="0" data-bi-cn="Contact us" data-bi-compnm="Sku Cards - Filtered" data-regenerate-fwlink="true" target="_blank" data-bi-an="Tab_1_Base plans" data-oc="occ2f5" data-bi-ct="Card Button" id="action-occ2f5" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2270751%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Contact us and Connect with the Dynamics 365 Customer Service Premium" data-bi-view="PRICING | Customer Service pricing" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> <div class="sku__unavailable not-found" data-ocr-pricing-content="unavailable"> This product is not available in your market. </div> </template> </div> </div> </div> </div> </div> </div> </div> </div> <div data-cmp-hook-tabs="tabitems" id="tabs-pill-bar-ocd30e_tab1" class="tab-panel fade " role="tabpanel" aria-labelledby="_tab1-tab" tabindex="1tabs-pill-bar-ocd30e" hidden> <div> <div ocr-component-name="product-highlight" data-component-id="7b1548a4b7394141f3c017632acacd43" class="product-highlight layout layout--stage"> <div class="layout__col"> <div ocr-component-name="card-plan-detail" data-component-id="28e00fa935851163f2133f46ebdaa86b" class="card-plan-detail layout layout--cols-2 layout--offset-right card-plan-detail--grid-card card-plan-detail--blocklist-base-title"> <div class="layout__col card-plan-detail__sku"> <div ocr-component-name="sku" data-component-id="29d382aad0139a094d341ff4dd652cd5" data-ocr-pricing-component="sku" class="sku"> <div class="sku" data-oc-market-selector data-ocr-product="product main Success" data-ocr-skurequest="a0c4p0_pidcfq7ttc0tdlc_skuid0006_r2p1" data-ocr-pricing-section="render"> <div class="sku__title" data-ocr-pricing-render="title"> <h3 class="oc-product-title">Dynamics 365 Contact Center</h3> </div> <div class="sku__pricing" data-ocr-pricing-render="pricing" aria-hidden="false"> <div class="sku__pricing-current"><span class="oc-displayListPrice">$110.00</span> </div> </div> <div class="sku__detail-recurrence"><span class="oc-displayUnit">user/month</span> </div> <div class="sku__detail-commitment"> <div data-oc-token-text> </div> </div> <div class="sku__buttons"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--md " data-bi-ecn="Learn more" data-bi-ehn="Customer Service pricing" data-bi-tags="{"BiLinkName":"contactus121"}" tabindex="0" data-bi-hn="Customer Service pricing" data-bi-bhvr="0" data-bi-cn="Learn more" data-bi-compnm="Sku Cards - Filtered" target="_self" data-bi-an="Tab_2_Related products" data-oc="ocdfa1" data-bi-ct="Card Button" id="action-ocdfa1" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/contact-center?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB" data-bi-sn="1" aria-label="Learn more about Dynamics 365 Contact Center" data-bi-view="PRICING | Customer Service pricing" data-isenvauthor="false"> <span class="btn__text">Learn more</span> </a> </div> </div> </div> <template data-ocr-pricing-config="{"requestQuery":"a0c4p0_pidcfq7ttc0tdlc_skuid0006_r2p1","discountedTextTemplate":"Originally starting from %{msrpPrice} now starting from %{listPrice}","isRequestModeAjax":false,"isProductPriceOverridden":false,"isUsingProductTitle":true,"displayUnitMap":{"CFQ7TTC0TDLC":"user/month"}}"> <div class="sku__detail-commitment" data-ocr-pricing-content="commitment"> <div data-oc-token-text> </div> </div> <div class="sku__buttons" data-ocr-pricing-content="links"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--md " data-bi-ecn="Learn more" data-bi-ehn="Customer Service pricing" data-bi-tags="{"BiLinkName":"contactus121"}" tabindex="0" data-bi-hn="Customer Service pricing" data-bi-bhvr="0" data-bi-cn="Learn more" data-bi-compnm="Sku Cards - Filtered" target="_self" data-bi-an="Tab_2_Related products" data-oc="ocdfa1" data-bi-ct="Card Button" id="action-ocdfa1" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/contact-center?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB" data-bi-sn="1" aria-label="Learn more about Dynamics 365 Contact Center" data-bi-view="PRICING | Customer Service pricing" data-isenvauthor="false"> <span class="btn__text">Learn more</span> </a> </div> </div> <div class="sku__unavailable not-found" data-ocr-pricing-content="unavailable"> This product is not available in your market. </div> </template> </div> </div> <div class="layout__col card-plan-detail__content"> <div> <div data-oc-token-text> Transform customer engagement across digital and voice channels with an all-in-one solution.<sup><a href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnote-1" class="ms-rte-link" id="footnotetext-1">1</a>, <a href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnote-6" target="_self" class="ms-rte-link" id="footnotetext1-6">6</a>, <a href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnote-7" target="_self" class="ms-rte-link" id="footnotetext1-7">7</a></sup> </div> </div> </div> </div> </div> </div> </div> </div><a class="btn btn-link sr-only-focusable" data-focus="back-to-tabs">Back to tabs</a> </div> </div> </div> </div> </div> <div class="experiencefragment" data-component-id="581db1ec198007e2a00cbac3e44e3de9" oc-component-name="experiencefragment"> <div class="cmp-experiencefragment"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> </div> </div> </div><span style="display:none"> </span> </div> </div> </div> </div> </div> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master section-master--breadth-comfortable section-master--density-compact section-master--layout-header-horizontal-alignment-center-focus section-master--blade-comparison-table"> <div class="container" data-oc="ocd9e7" id="Comparison-table"> </div> <div class="row section-master__slot"> <div class="col"> <div ocr-component-name="ocr-table" data-component-id="1ad5db7e602c5582c5ddfee2a01d3b4f" class="ocr-table ocr-table--multi-comparison ocr-table--zebra-striping-vertical ocr-table--body-density-relaxed" data-mount="ocr-table"> <div class="ocr-table__controls"><button type="button" class="carousel__arrow-prev"> <span class="sr-only"></span> <span class="glyph-prepend glyph-prepend-back glyph-prepend-medium" aria-hidden="true"></span> </button> <button type="button" class="carousel__arrow-next"> <span class="sr-only"></span> <span class="glyph-prepend glyph-prepend-forward glyph-prepend-medium" aria-hidden="true"></span> </button> </div> <div class="ocr-table__window hide-scrollbar"> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell ocr-table-cell--layout-stacked"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell ocr-table-cell--layout-stacked"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell ocr-table-cell--layout-stacked"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" 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data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-row" data-component-id="d5da0851c59ebfb79a18c696250193a4" class="ocr-table-row"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <div ocr-component-name="ocr-table-cell" data-component-id="c7fd7e5c7eef6663ee5fdc176e994b17" class="ocr-table-cell"> </div> <table class="ocr-table__table" id="table-ocd2d7"> <caption id="caption-table-ocd2d7"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading block-heading--size-m"> <div class="fg--neutral-highlight block-heading__eyebrow"> <div data-oc-token-text> COMPARE PLANS </div> </div> <div class=" block-heading__title" ocr-telemetry-name ocr-en-title="<h2>Choose the plan that best meets your needs</h2> "> <div data-oc-token-text> <h2>Choose the plan that best meets your needs</h2> </div> </div> <div class=" block-heading__paragraph"> <div data-oc-token-text> </div> </div> </div> </caption> <thead> <tr id="table-row-ocd927" class="ocr-table-row "> <td id="table-cell-ocb757"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="ocede7" id="richtext-ocede7"> </section> </div> </div></td> <th id="table-cell-ocbd61"> <div class="ocr-table-cell__content "> <div ocr-component-name="sku" data-component-id="29d382aad0139a094d341ff4dd652cd5" data-ocr-pricing-component="sku" class="sku sku--style-table-header"> <div class="sku" data-oc-market-selector data-ocr-product="product main Success" data-ocr-skurequest="a0c4p0_pidcfq7ttc0lfnk_skuid0001_r2p1" data-ocr-pricing-section="render"> <div class="sku__title" data-ocr-pricing-render="title"> <h3 class="oc-product-title">Dynamics 365 Customer Service Professional</h3> </div> <div class="sku__pricing" data-ocr-pricing-render="pricing" aria-hidden="false"> <div class="sku__pricing-current"><span class="oc-displayListPrice">$50.00</span> </div> </div> <div class="sku__detail-recurrence"><span class="oc-displayUnit">user/month</span> </div> <div class="sku__buttons"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--sm " data-bi-ecn="Contact us" data-bi-ehn="Empowering others" data-bi-tags="{"BiLinkName":"contactus311"}" tabindex="0" data-bi-hn="Empowering others" data-bi-bhvr="0" data-bi-cn="Contact us" data-bi-compnm="Table" data-regenerate-fwlink="true" target="_blank" data-oc="oc94ab" data-bi-ct="Component Button" id="action-oc94aberq" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2270751%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Contact us and Connect with the Dynamics 365 team for assistance Dynamics 365 Customer Service Professsional" data-bi-view="We are Microsoft | Empowering others" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> <div class="sku__footnote"> <div data-oc-token-text> </div> </div> </div> <template data-ocr-pricing-config="{"requestQuery":"a0c4p0_pidcfq7ttc0lfnk_skuid0001_r2p1","discountedTextTemplate":"Originally starting from %{msrpPrice} now starting from %{listPrice}","isRequestModeAjax":false,"isProductPriceOverridden":false,"isUsingProductTitle":false,"displayUnitMap":{"CFQ7TTC0LFNK":"user/month"}}"> <div class="sku__buttons" data-ocr-pricing-content="links"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--sm " data-bi-ecn="Contact us" data-bi-ehn="Empowering others" data-bi-tags="{"BiLinkName":"contactus311"}" tabindex="0" data-bi-hn="Empowering others" data-bi-bhvr="0" data-bi-cn="Contact us" data-bi-compnm="Table" data-regenerate-fwlink="true" target="_blank" data-oc="oc94ab" data-bi-ct="Component Button" id="action-oc94aberq" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2270751%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Contact us and Connect with the Dynamics 365 team for assistance Dynamics 365 Customer Service Professsional" data-bi-view="We are Microsoft | Empowering others" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> <div class="sku__footnote" data-ocr-pricing-content="footnote"> <div data-oc-token-text> </div> </div> <div class="sku__unavailable not-found" data-ocr-pricing-content="unavailable"> This product is not available in your market. </div> </template> </div> </div></th> <th id="table-cell-oce701"> <div class="ocr-table-cell__content "> <div ocr-component-name="sku" data-component-id="29d382aad0139a094d341ff4dd652cd5" data-ocr-pricing-component="sku" class="sku sku--style-table-header"> <div class="sku" data-oc-market-selector data-ocr-product="product main Success" data-ocr-skurequest="a0c4p0_pidcfq7ttc0lfdz_skuid0001_r2p1" data-ocr-pricing-section="render"> <div class="sku__title" data-ocr-pricing-render="title"> <h3 class="oc-product-title">Dynamics 365 Customer Service Enterprise</h3> </div> <div class="sku__pricing" data-ocr-pricing-render="pricing" aria-hidden="false"> <div class="sku__pricing-current"><span class="oc-displayListPrice">$105.00</span> </div> </div> <div class="sku__detail-recurrence"><span class="oc-displayUnit">user/month</span> </div> <div class="sku__buttons"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--sm " data-bi-ecn="Contact us" data-bi-ehn="Empowering others" data-bi-tags="{"BiLinkName":"contactus312"}" tabindex="0" data-bi-hn="Empowering others" data-bi-bhvr="0" data-bi-cn="Contact us" data-bi-compnm="Table" data-regenerate-fwlink="true" target="_blank" data-oc="oc94ab" data-bi-ct="Component Button" id="action-oc94ab" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2270751%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Contact us and Connect with the Dynamics 365 team for assistance Dynamics 365 Customer Service Enterprise" data-bi-view="We are Microsoft | Empowering others" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> </div> <template data-ocr-pricing-config="{"requestQuery":"a0c4p0_pidcfq7ttc0lfdz_skuid0001_r2p1","discountedTextTemplate":"Originally starting from %{msrpPrice} now starting from %{listPrice}","isRequestModeAjax":false,"isProductPriceOverridden":false,"isUsingProductTitle":false,"displayUnitMap":{"CFQ7TTC0LFDZ":"user/month"}}"> <div class="sku__buttons" data-ocr-pricing-content="links"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--sm " data-bi-ecn="Contact us" data-bi-ehn="Empowering others" data-bi-tags="{"BiLinkName":"contactus312"}" tabindex="0" data-bi-hn="Empowering others" data-bi-bhvr="0" data-bi-cn="Contact us" data-bi-compnm="Table" data-regenerate-fwlink="true" target="_blank" data-oc="oc94ab" data-bi-ct="Component Button" id="action-oc94ab" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2270751%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Contact us and Connect with the Dynamics 365 team for assistance Dynamics 365 Customer Service Enterprise" data-bi-view="We are Microsoft | Empowering others" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> <div class="sku__unavailable not-found" data-ocr-pricing-content="unavailable"> This product is not available in your market. </div> </template> </div> </div></th> <th id="table-cell-ocf3e0"> <div class="ocr-table-cell__content "> <div ocr-component-name="sku" data-component-id="29d382aad0139a094d341ff4dd652cd5" data-ocr-pricing-component="sku" class="sku sku--style-table-header"> <div class="sku" data-oc-market-selector data-ocr-product="product main Success" data-ocr-skurequest="a0c4p0_pidcfq7ttc0tdkx_skuid0005_r2p1" data-ocr-pricing-section="render"> <div class="sku__title" data-ocr-pricing-render="title"> <h3 class="oc-product-title">Dynamics 365 Customer Service Premium</h3> </div> <div class="sku__pricing" data-ocr-pricing-render="pricing" aria-hidden="false"> <div class="sku__pricing-current"><span class="oc-displayListPrice">$195.00</span> </div> </div> <div class="sku__detail-recurrence"><span class="oc-displayUnit">user/month</span> </div> <div class="sku__buttons"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--sm " data-bi-ecn="Contact us" data-bi-tags="{"BiLinkName":"contactus33"}" tabindex="0" data-bi-bhvr="0" data-bi-cn="Contact us" data-bi-compnm="Table" data-regenerate-fwlink="true" target="_blank" data-oc="ocb462" data-bi-ct="Component Button" id="action-ocb462" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2270751%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Contact us about Dynamics 365 Customer Service Premium" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> </div> <template data-ocr-pricing-config="{"requestQuery":"a0c4p0_pidcfq7ttc0tdkx_skuid0005_r2p1","discountedTextTemplate":"Originally starting from %{msrpPrice} now starting from %{listPrice}","isRequestModeAjax":false,"isProductPriceOverridden":false,"isUsingProductTitle":false,"displayUnitMap":{"CFQ7TTC0TDKX":"user/month"}}"> <div class="sku__buttons" data-ocr-pricing-content="links"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--sm " data-bi-ecn="Contact us" data-bi-tags="{"BiLinkName":"contactus33"}" tabindex="0" data-bi-bhvr="0" data-bi-cn="Contact us" data-bi-compnm="Table" data-regenerate-fwlink="true" target="_blank" data-oc="ocb462" data-bi-ct="Component Button" id="action-ocb462" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2270751%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Contact us about Dynamics 365 Customer Service Premium" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> <div class="sku__unavailable not-found" data-ocr-pricing-content="unavailable"> This product is not available in your market. </div> </template> </div> </div></th> </tr> </thead> <tbody> <tr id="table-row-oce12e" class="ocr-table-row "> <th id="table-cell-oca8ef"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc073c" id="richtext-oc073c"> <div data-oc-token-text><span class="h5 mb-0">Features</span> </div> </section> </div> </div></th> <td id="table-cell-oc529f"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc690d"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc31c6"> <div class="ocr-table-cell__content "> </div></td> </tr> <tr id="table-row-oc276f" class="ocr-table-row "> <th id="table-cell-oc463e"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oca86b" id="richtext-oca86b"> <div data-oc-token-text> <p>Case management</p> </div> </section> </div> </div></th> <td id="table-cell-ocd6e1"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc4207" id="image-oc4207"> </div> </div> </div></td> <td id="table-cell-oc17bf"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc4207" id="image-oc4207"> </div> </div> </div></td> <td id="table-cell-ocef5e"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc3569" id="image-oc3569"> </div> </div> </div></td> </tr> <tr id="table-row-ocbe27" class="ocr-table-row "> <th id="table-cell-oc4545"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oce06b" id="richtext-oce06b"> <div data-oc-token-text> <p>Knowledge management (including knowledge authoring)</p> </div> </section> </div> </div></th> <td id="table-cell-ocac32"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc4207" id="image-oc4207"> </div> </div> </div></td> <td id="table-cell-oc6587"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc4207" id="image-oc4207"> </div> </div> </div></td> <td id="table-cell-occeac"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc95d4" id="image-oc95d4"> </div> </div> </div></td> </tr> <tr id="table-row-oc6d0f" class="ocr-table-row "> <th id="table-cell-oc4686"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc93d5" id="richtext-oc93d5"> <div data-oc-token-text> <p>Microsoft 365 interoperation</p> </div> </section> </div> </div></th> <td id="table-cell-ocfd5b"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="ocd026" id="image-ocd026"> </div> </div> </div></td> <td id="table-cell-oc58a4"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="ocad96" id="image-ocad96"> </div> </div> </div></td> <td id="table-cell-ocd377"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc66ee" id="image-oc66ee"> </div> </div> </div></td> </tr> <tr id="table-row-oc4561" class="ocr-table-row "> <th id="table-cell-oc0ab1"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc81d4" id="richtext-oc81d4"> <div data-oc-token-text> <p>Unlimited named users</p> </div> </section> </div> </div></th> <td id="table-cell-oc7b31"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc53b1" id="image-oc53b1"> </div> </div> </div></td> <td id="table-cell-oc652e"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc8826" id="image-oc8826"> </div> </div> </div></td> <td id="table-cell-oc3017"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc422a" id="image-oc422a"> </div> </div> </div></td> </tr> <tr id="table-row-ocd001" class="ocr-table-row "> <th id="table-cell-oc5ff9"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc441a" id="richtext-oc441a"> <div data-oc-token-text> <p>Leads (creation only)</p> </div> </section> </div> </div></th> <td id="table-cell-oc4782"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="ocb1a4" id="image-ocb1a4"> </div> </div> </div></td> <td id="table-cell-occ88b"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="ocf92e" id="image-ocf92e"> </div> </div> </div></td> <td id="table-cell-oc3439"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc4cbb" id="image-oc4cbb"> </div> </div> </div></td> </tr> <tr id="table-row-occe52" class="ocr-table-row "> <th id="table-cell-oc2045"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc20cb" id="richtext-oc20cb"> <div data-oc-token-text> <p>Microsoft Power BI<sup><a aria-label="Footnote 2" id="footnotetext-2" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnote-2" class="ms-rte-link" target="_self">2</a></sup></p> </div> </section> </div> </div></th> <td id="table-cell-oc326c"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oca12a" id="image-oca12a"> </div> </div> </div></td> <td id="table-cell-oc9147"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc88d3" id="image-oc88d3"> </div> </div> </div></td> <td id="table-cell-oc844e"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc40b2" id="image-oc40b2"> </div> </div> </div></td> </tr> <tr id="table-row-oc04bf" class="ocr-table-row "> <th id="table-cell-oc620f"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="ocf437" id="richtext-ocf437"> <div data-oc-token-text> <p>Microsoft Teams integration</p> </div> </section> </div> </div></th> <td id="table-cell-oc995d"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc8cfa"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc65b9" id="image-oc65b9"> </div> </div> </div></td> <td id="table-cell-oc5833"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc846d" id="image-oc846d"> </div> </div> </div></td> </tr> <tr id="table-row-oc7ef1" class="ocr-table-row "> <th id="table-cell-oce3c5"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc60a3" id="richtext-oc60a3"> <div data-oc-token-text> <p>Copilot in Dynamics 365 Customer Service</p> </div> </section> </div> </div></th> <td id="table-cell-oc2bfe"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc73c1"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="ocd4b9" id="image-ocd4b9"> </div> </div> </div></td> <td id="table-cell-occac3"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc54f6" id="image-oc54f6"> </div> </div> </div></td> </tr> <tr id="table-row-oca1eb" class="ocr-table-row "> <th id="table-cell-oc3e9c"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="ocaf2f" id="richtext-ocaf2f"> <div data-oc-token-text> <p>Embedded intelligence</p> </div> </section> </div> </div></th> <td id="table-cell-oc95c8"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-occ017"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="ocd2be" id="image-ocd2be"> </div> </div> </div></td> <td id="table-cell-oc9ce0"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oca190" id="image-oca190"> </div> </div> </div></td> </tr> <tr id="table-row-oc1d32" class="ocr-table-row "> <th id="table-cell-ocebd0"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="ocf680" id="richtext-ocf680"> <div data-oc-token-text> <p>Multisession support</p> </div> </section> </div> </div></th> <td id="table-cell-oc0dd8"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oca268"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc94ba" id="image-oc94ba"> </div> </div> </div></td> <td id="table-cell-oc32da"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oca659" id="image-oca659"> </div> </div> </div></td> </tr> <tr id="table-row-ocb011" class="ocr-table-row "> <th id="table-cell-oc0834"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc95d5" id="richtext-oc95d5"> <div data-oc-token-text> <p>Unified routing<sup><a aria-label="Footnote 3" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnote-3" class="ms-rte-link" target="_self" id="footnotetext-3">3</a></sup></p> </div> </section> </div> </div></th> <td id="table-cell-oc4d9c"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc3e0a"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc5db7" id="image-oc5db7"> </div> </div> </div></td> <td id="table-cell-oc7f0c"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc8357" id="image-oc8357"> </div> </div> </div></td> </tr> <tr id="table-row-oc10c8" class="ocr-table-row "> <th id="table-cell-oc4ed3"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc36b5" id="richtext-oc36b5"> <div data-oc-token-text> <p>Analytics and KPI reporting</p> </div> </section> </div> </div></th> <td id="table-cell-oc141c"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc4437"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc1caa" id="image-oc1caa"> </div> </div> </div></td> <td id="table-cell-occb06"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="occ6a4" id="image-occ6a4"> </div> </div> </div></td> </tr> <tr id="table-row-oc6ed1" class="ocr-table-row "> <th id="table-cell-oc2915"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc085f" id="richtext-oc085f"> <div data-oc-token-text> <p>Forecasting and scheduling</p> </div> </section> </div> </div></th> <td id="table-cell-ocd44a"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-occd54"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc166a" id="image-oc166a"> </div> </div> </div></td> <td id="table-cell-ocfce5"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc5a1e" id="image-oc5a1e"> </div> </div> </div></td> </tr> <tr id="table-row-oc3078" class="ocr-table-row "> <th id="table-cell-oc388f"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc6a9b" id="richtext-oc6a9b"> <div data-oc-token-text> <p>Portals</p> </div> </section> </div> </div></th> <td id="table-cell-ocf620"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc0fa7"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc1070" id="image-oc1070"> </div> </div> </div></td> <td id="table-cell-oc7f52"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="ocb8fd" id="image-ocb8fd"> </div> </div> </div></td> </tr> <tr id="table-row-ocb791" class="ocr-table-row "> <th id="table-cell-oc0b2a"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oce419" id="richtext-oce419"> <div data-oc-token-text> <p>Custom applications (Microsoft Power Apps)<sup><a aria-label="Footnote 4" id="footnotetext-4" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnote-4" class="ms-rte-link" target="_self">4</a></sup></p> </div> </section> </div> </div></th> <td id="table-cell-oc0b38"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc730d"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc166a" id="image-oc166a"> </div> </div> </div></td> <td id="table-cell-oc2845"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="ocffba" id="image-ocffba"> </div> </div> </div></td> </tr> <tr id="table-row-ocdc9a" class="ocr-table-row "> <th id="table-cell-oc6650"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc6384" id="richtext-oc6384"> <div data-oc-token-text> <p>Workflow automation (Microsoft Power Automate)<sup><a aria-label="Footnote 5" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnote-5" class="ms-rte-link" id="footnotetext-5" target="_self">5</a></sup></p> </div> </section> </div> </div></th> <td id="table-cell-oc4291"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc3fea"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc166a" id="image-oc166a"> </div> </div> </div></td> <td id="table-cell-oc2405"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc5a9d" id="image-oc5a9d"> </div> </div> </div></td> </tr> <tr id="table-row-oc8932" class="ocr-table-row "> <th id="table-cell-oc6926"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc177c" id="richtext-oc177c"> <div data-oc-token-text><strong>Dynamics 365 Contact Center</strong> </div> </section> </div> </div></th> <td id="table-cell-ocda8f"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc5bae"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc8992"> <div class="ocr-table-cell__content "> </div></td> </tr> <tr id="table-row-oc9763" class="ocr-table-row "> <th id="table-cell-ocda18"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc0d6e" id="richtext-oc0d6e"> <div data-oc-token-text> <p>Self-service chatbots and IVR<sup><a aria-label="Footnote 6" id="footnotetext-6" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnote-6" class="ms-rte-link" target="_self">6</a></sup></p> </div> </section> </div> </div></th> <td id="table-cell-oca2f3"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-ocb7c9"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc0e85"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc8571" id="image-oc8571"> </div> </div> </div></td> </tr> <tr id="table-row-ocfb19" class="ocr-table-row "> <th id="table-cell-oc1a8f"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc8625" id="richtext-oc8625"> <div data-oc-token-text> <p>Live and persistent chat on messaging and social channels</p> </div> </section> </div> </div></th> <td id="table-cell-occa56"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-ocac69"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-oc58e6"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="ocf5f3" id="image-ocf5f3"> </div> </div> </div></td> </tr> <tr id="table-row-oc89d7" class="ocr-table-row "> <th id="table-cell-oc4978"> <div class="ocr-table-cell__content "> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc0e6c" id="richtext-oc0e6c"> <div data-oc-token-text> <p>Voice channel with inbound routing, conversation summarization and outbound calling<sup><a aria-label="Footnote 7" id="footnotetext-7" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnote-7" class="ms-rte-link">7</a></sup></p> </div> </section> </div> </div></th> <td id="table-cell-oc2699"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-ocd447"> <div class="ocr-table-cell__content "> </div></td> <td id="table-cell-ocdd39"> <div class="ocr-table-cell__content "> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-m ocr-icon-svg--presence-filled img-hc-dark"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Check?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=32&hei=32&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="Included" loading="lazy" data-oc="oc5f09" id="image-oc5f09"> </div> </div> </div></td> </tr> </tbody> </table> </div> <script src="/etc.clientlibs/onecloud/clientlibs/reimagine/table.min.ACSHASHb3573411f276013591271fda38245e88.js"></script> </div> </div> </div> </div> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master theme-day bg--card-pressed section-master--breadth-comfortable section-master--density-compact section-master--bg-image section-master--bg-image-position-top-right section-master--1-column-hero-rtl"> <div class="section-master__image "> <div class="ocr-img media__asset"><img 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class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Licensing-Guide-CSP?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=2034&hei=1364&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A person and another person looking at a computer" loading="lazy" data-oc="oc8211" id="image-oc8211"> </div> </div> </div> <div class="card-horizontal__spacer"></div> <div class="card-horizontal__content col-lg-12 col-md-6"> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start"> <div class="block-feature__top d-flex flex-row align-items-start"> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div 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class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <ul ocr-component-name="block-items-list" data-component-id="caf40786f6294ee99e9fdfb140f4b712" role="list" class="block-items-list"> <li class="block-items-list__item"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="See all the ways to buy Dynamics 365 apps"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge badge--glass"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-s ocr-icon-svg--presence-filled"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"><img 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</div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"><a class="btn btn--md " data-bi-ecn="Download now" data-bi-ehn="Dynamics 365 Licensing Guide" data-bi-tags="{"BiLinkName":"downloadnow1"}" tabindex="0" data-bi-hn="Dynamics 365 Licensing Guide" data-bi-bhvr="0" data-bi-cn="Download now" data-bi-compnm="Cta Stacked" data-regenerate-fwlink="true" target="_blank" data-oc="oca95d" data-bi-ct="Card Button" id="action-oca95d" href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?LinkId%3D866544%26clcid%3D0x409%26culture%3Den-us%26country%3Dus" data-bi-sn="1" aria-label="Download now Dynamics 365 Licensing Guide July 2024" data-isenvauthor="false"> <span class="btn__text">Download now</span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> 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data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading"> </div> </div> </div> </div> </div> </div> <div class="row section-master__slot"> <div class="col"> <div ocr-component-name="richtext" class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe"> <section data-oc="oc2442" id="richtext-oc2442"> <div data-oc-token-text><span class="small mb-0">Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, and regional variant factors. Your actual price will be reflected at checkout.</span> </div> </section> </div> <div class="footnote" data-component-id="90f410e46dab75f685faffe8f751000c"> <ol data-component-id="90f410e46dab75f685faffe8f751000c" role="list" class="footnote-list tabs"> <li> <div class="footnote-item tabs" data-component-id="140c44720ac487f8182e5e266b9acf96"> <div class="footnote__item"><a id="footnote-1" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnotetext-1" class="footnote__item-number fg--accent-subtle-normal label-eyebrow" aria-label="back to footnote 1"> [1] </a> <div class="footnote__item-text fg--base-subtle small "> Discount pricing available when purchased with Dynamics 365 Customer Service Enterprise. </div> </div> </div></li> <li> <div class="footnote-item tabs" data-component-id="140c44720ac487f8182e5e266b9acf96"> <div class="footnote__item"><a id="footnote-2" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnotetext-2" class="footnote__item-number fg--accent-subtle-normal label-eyebrow" aria-label="back to footnote 2"> [2] </a> <div class="footnote__item-text fg--base-subtle small "> Customer Service application subscriptions include an option to embed Power BI content. A separate Power BI license may be required to configure access to the content. </div> </div> </div></li> <li> <div class="footnote-item tabs" data-component-id="140c44720ac487f8182e5e266b9acf96"> <div class="footnote__item"><a id="footnote-3" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnotetext-3" class="footnote__item-number fg--accent-subtle-normal label-eyebrow" aria-label="back to footnote 3"> [3] </a> <div class="footnote__item-text fg--base-subtle small "> For more information, see the <a href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2268052" class="ms-rte-link" aria-label="Dynamics 365 licensing guide" target="_blank">Dynamics 365 Licensing Guide</a>. </div> </div> </div></li> <li> <div class="footnote-item tabs" data-component-id="140c44720ac487f8182e5e266b9acf96"> <div class="footnote__item"><a id="footnote-4" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnotetext-4" class="footnote__item-number fg--accent-subtle-normal label-eyebrow" aria-label="back to footnote 4"> [4] </a> <div class="footnote__item-text fg--base-subtle small "> Applies to custom applications within the same environment as the Dynamics 365 application. </div> </div> </div></li> <li> <div class="footnote-item tabs" data-component-id="140c44720ac487f8182e5e266b9acf96"> <div class="footnote__item"><a id="footnote-5" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnotetext-5" class="footnote__item-number fg--accent-subtle-normal label-eyebrow" aria-label="back to footnote 5"> [5] </a> <div class="footnote__item-text fg--base-subtle small "> Applies to workflows that map to the context of the Dynamics 365 application. </div> </div> </div></li> <li> <div class="footnote-item tabs" data-component-id="140c44720ac487f8182e5e266b9acf96"> <div class="footnote__item"><a id="footnote-6" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnotetext-6" class="footnote__item-number fg--accent-subtle-normal label-eyebrow" aria-label="back to footnote 6"> [6] </a> <div class="footnote__item-text fg--base-subtle small "> Purchase capacity for digital messaging with <a href="https://www-microsoft-com.translate.goog/en-us/microsoft-copilot/microsoft-copilot-studio?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#Pricing" class="ms-rte-link" aria-label="Microsoft copilot studio - purchase capacity for digital messaging with Microsoft Copilot Studio" target="_blank">Microsoft Copilot Studio</a>. </div> </div> </div></li> <li> <div class="footnote-item tabs" data-component-id="140c44720ac487f8182e5e266b9acf96"> <div class="footnote__item"><a id="footnote-7" href="https://www-microsoft-com.translate.goog/en-us/dynamics-365/products/customer-service/pricing?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB#footnote-7" class="footnote__item-number fg--accent-subtle-normal label-eyebrow" aria-label="back to footnote 7"> [7] </a> <div class="footnote__item-text fg--base-subtle small "> <div> Dynamics 365 Contact Center voice capabilities are powered by <a href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2275212" target="_blank" class="ms-rte-link" aria-label="Azure communication services">Azure Communication Services</a> and priced separately. 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