CINXE.COM
eSIM - MTN Nigeria
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VOICE PLANS">Voice Plans</a> <ul class="menu-right expandable"> <li> <a href="https://www.mtn.ng/personal/pulse/" class="menu-item ">Pulse</a> </li> <li> <a href="https://www.mtn.ng/personal/yafunyafun/" class="menu-item ">MTN Yafun Yafun</a> </li> <li> <a href="https://www.mtn.ng/personal/mpulse/" class="menu-item ">mPulse</a> </li> <li> <a href="https://www.mtn.ng/personal/xtravalue/" class="menu-item ">XtraValue</a> </li> <li> <a href="https://www.mtn.ng/personal/xtraspecial-postpaid/" class="menu-item ">XtraSpecial Postpaid</a> </li> </ul> <!-- close menu right--> </li> <li class="dropdown dropdown-right"> <a href="#" class="menu-item expand-btn inner-parent " data-back-label="VOICE - ROAMING & INT'L. CALLING">Roaming & Int'l. 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rx="1"></rect></g></svg> </i> </a> </div> </div> <main id="main" class="site-main"> <div class="single-banner-section"> <div id="banner-block_9a48f65550544abad6735b1476b5d337" class="banner"> <div class="banner-section desktop-only alignedBottom textLight dark-overlay" style="background:url(https://www.mtn.ng/wp-content/uploads/2023/01/eSIM.jpg);background-size: cover;background-position:center center;"> <div class ="banner-heading-section"> <div class="banner-section-container"> <h1 class="mtn-heading yello-heading"><p>eSIM</p> </h1> </div> </div> </div> <div class="banner-section mobile-only alignedBottom textLight dark-overlay" style="background:url(https://www.mtn.ng/wp-content/uploads/2023/01/eSIM.jpg);background-size: cover;background-position:center center;"> <div class ="banner-heading-section"> <div class="banner-section-container"> <h1 class="mtn-heading yello-heading"><p>eSIM</p> </h1> </div> </div> </div> <div class="banner-divider"> </div> </div> </div> <div id="section-paragraph-block_6f822ee847f3bfed71f1563b840c2df1" class="section-paragraph has-text-align-left"> <div class="mtn-body-text mtn-section paragraph"><p><strong>Welcome to the World of eSIM Technology.</strong></p> <p>Are you tired of being tied to one physical SIM card? Look no further than eSIM technology. With eSIM, you can switch between different mobile networks, plans, and even countries, all without changing a physical card. This means you can stay connected while traveling, save money by choosing the best deals, and enjoy a seamless, hassle-free experience.</p> <p><strong>What is eSIM and How Does it Work?</strong></p> <p>eSIM, or Embedded SIM, is a digital version of the traditional physical SIM card. It’s embedded directly into your device, eliminating the need for a physical card. This allows you to activate new plans and carriers directly from your device, giving you the flexibility to switch as needed.</p> <p><strong>The Benefits of eSIM Technology</strong></p> <ul> <li><strong>No more physical SIM card swaps:</strong> With eSIM, you can activate new plans and mobile networks directly from your device without having to physically change SIM cards.</li> <li><strong>Flexibility and choice:</strong> eSIM makes it easier to switch mobile networks and plans, so you can pick the one that best fits your needs, whether it’s for personal or business use.</li> <li><strong>Easy travel:</strong> With eSIM, you can travel internationally without having to worry about finding a local SIM card. Simply switch to a local mobile network, and you’re good to go!</li> </ul> <p>eSIM technology is available on a growing number of devices, including Apple’s iPhone and many Android smartphones. Make the switch today and experience the convenience and benefits of eSIM for yourself.</p> <p><strong>Activating your eSIM</strong></p> <p>Visit one of our MTN stores to have your device evaluated for eligibility by one of our customer care agents. They will guide you through the setup process. If you need assistance locating a store, please visit our <a href="/stores">Stores Page</a> to find the closest one to you.</p> </div> </div> <div style="height:36px" aria-hidden="true" class="wp-block-spacer"></div> <div id="tab-sections-block_b2dd8fbf6ef9382c6d98891485ac62c9" class="alignwide alignwide wp-block-mtn-vivid-wp-tab-sections"> <div class="acf-innerblocks-container"><ul class="tab-head"><a href="#" class="tab-link tab-title">iPhone</a><a href="#" class="tab-link tab-title">Android</a></ul> <div id="tab-contentblock_9a10bcfba0a5f63c19cd4a743270f35d" class="alignwide alignwide wp-block-mtn-vivid-wp-tab-content"> <div class="acf-innerblocks-container"> <div id="section-paragraph-block_fa5653ec1a97fa6fc2d35a35e7976773" class="section-paragraph has-text-align-left"> <div class="mtn-body-text mtn-section paragraph"><p>If you use an iPhone, follow the steps below:</p> <ul> <li>After the eligibility of your device has been confirmed, our customer service representative will provide you with a QR code to activate your eSIM.</li> <li>Go to Settings on your phone and tap on “Mobile Data”.</li> <li>Then tap on “Add Data Plan.”</li> <li>Scan the QR code that you received from the customer care agent</li> <li>The customer care agent will then associate the SIM serial and PUK number on the QR code with your mobile number.</li> </ul> </div> </div> </div></div> <div id="tab-contentblock_4fdb2b0632148cf3fc79d5f1596d9744" class="alignwide alignwide wp-block-mtn-vivid-wp-tab-content"> <div class="acf-innerblocks-container"> <div id="section-paragraph-block_c46dd87a1d51faa220857e080454f1e0" class="section-paragraph has-text-align-left"> <div class="mtn-body-text mtn-section paragraph"><p>If you use an Android, follow the steps below:</p> <ul> <li>After the eligibility of your device has been confirmed, our customer service representative will provide you with a QR code to activate your eSIM.</li> <li>Go to Settings on your phone and tap on “Network & Internet”. Then select “Mobile Network” on your phone.</li> <li>Tap on the “Advanced”, then tap “Carrier” and then “Add Carrier”.</li> <li>Scan the QR code you were given by the customer care agent</li> <li>The customer care agent will associate the SIM serial and PUK number on the QR code with your mobile number.</li> </ul> </div> </div> </div></div> </div></div> <style> .container { display: flex; justify-content: center; align-items: center; padding: 10px; } .responsive-iframe { border-radius: 10px; /* Add border radius */ overflow: hidden; /* Clip content within border radius */ } /* Media Query for Mobile Screens */ @media (max-width: 768px) { .responsive-iframe { max-width: 100%; /* Take up full width on mobile */ } } </style> <div class="container"><iframe data-wpca-marked="1" data-wpca-marked-auto="1" data-wpca-marked-data='{"id":0,"cc":"social-media","txt":"","type":"youtube","context":"body","blocked":1,"placeholder":true,"nodeName":"iframe","src":"https:\/\/www.youtube.com\/embed\/TN7Ygmco7F4?si=oEomTW9AqSHxifDB"}' class="responsive-iframe" width="560" height="315" src="about:blank" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe><!--[wpca_mrkd]--></div> <div style="height:36px" aria-hidden="true" class="wp-block-spacer"></div> <div id="section-heading-block_3cef9239711f26ba31a1883b60ad16c7" class="section-heading has-text-align-center"> <div class="mtn-section"> <h3 class="mtn-heading size-Responsive section-heading">Testimonials</h3> </div> </div> <div class="testimonial-container testimonial-carousel-slider"> <div class="testimonial"> <div class="avatar"> <img decoding="async" src="https://www.mtn.ng/wp-content/uploads/2023/09/undraw_female_avatar_efig.svg" alt="John Doe"> </div> <h5 class="title">Chidinma Umeh <span class="sub-title"></span></h5> <p class="testimonial-text">Roaming abroad used to be a hassle, but with MTN eSIM, it’s a breeze. No more SIM swaps!</p> </div> <div class="testimonial"> <div class="avatar"> <img decoding="async" src="https://www.mtn.ng/wp-content/uploads/2023/09/avatar_img.svg" alt="John Doe"> </div> <h5 class="title">Dapo Ajayi <span class="sub-title"></span></h5> <p class="testimonial-text">Activated my MTN eSIM in minutes. It was so easy, I couldn’t believe it!</p> </div> <div class="testimonial"> <div class="avatar"> <img decoding="async" src="https://www.mtn.ng/wp-content/uploads/2023/09/avatar_img.svg" alt="John Doe"> </div> <h5 class="title">Emeka Nwosu <span class="sub-title"></span></h5> <p class="testimonial-text">I travel often for work, and the MTN eSIM roaming feature is a lifesaver. Seamless connectivity anywhere I go! </p> </div> <div class="testimonial"> <div class="avatar"> <img decoding="async" src="https://www.mtn.ng/wp-content/uploads/2023/09/avatar_img.svg" alt="John Doe"> </div> <h5 class="title">Chijioke Okonkwo <span class="sub-title"></span></h5> <p class="testimonial-text">With MTN eSIM, I no longer worry about damaged SIM cards! A game-changer.</p> </div> <div class="testimonial"> <div class="avatar"> <img decoding="async" src="https://www.mtn.ng/wp-content/uploads/2023/09/avatar_img.svg" alt="John Doe"> </div> <h5 class="title">Femi Oluwatobi <span class="sub-title"></span></h5> <p class="testimonial-text">Finally, no more tiny SIM cards to keep track of! MTN eSIM is a lifesaver.</p> </div> <div class="testimonial"> <div class="avatar"> <img decoding="async" src="https://www.mtn.ng/wp-content/uploads/2023/09/undraw_female_avatar_efig.svg" alt="John Doe"> </div> <h5 class="title">Kemi Oni <span class="sub-title"></span></h5> <p class="testimonial-text">Been using MTN eSIM for months. The thing too make brain, no doubt!</p> </div> <div class="testimonial"> <div class="avatar"> <img decoding="async" src="https://www.mtn.ng/wp-content/uploads/2023/09/undraw_female_avatar_efig.svg" alt="John Doe"> </div> <h5 class="title">Ngozi Eze <span class="sub-title"></span></h5> <p class="testimonial-text">MTN eSIM has simplified my tech life. No more fumbling with SIM cards!</p> </div> <div class="testimonial"> <div class="avatar"> <img decoding="async" src="https://www.mtn.ng/wp-content/uploads/2023/09/undraw_female_avatar_efig.svg" alt="John Doe"> </div> <h5 class="title">Chioma Uzodinma <span class="sub-title"></span></h5> <p class="testimonial-text">Never thought I’d be free of physical SIMs. MTN eSIM proved me wrong! </p> </div> </div> <div style="height:32px" aria-hidden="true" class="wp-block-spacer"></div> <div id="section-heading-block_b2936720312d1ce306a909db62a94fe9" class="section-heading has-text-align-left"> <div class="mtn-section"> <h3 class="mtn-heading size-Responsive section-heading">Frequently Asked Questions</h3> </div> </div> <div id="accordion-block_63b11c0f241b6ce135bbd273a87bd95f" class="accordion widthNarrow"> <div class="mtn-accordion"> <details class="mtn-accordion-item"> <summary class="title accordion-toggle"><span class="accordion-title">How do I download my eSIM profile?</span><span><img class ="downchevron" src="https://www.mtn.ng/wp-content/themes/mtn-vivid-wp/public/img/svgs/accordion-icon.svg" alt="How do I download my eSIM profile?"></span></summary> <div class="panel"> <p>A: You can download the eSIM by scanning the QR-Code presented by the customer care agent.</p> </div> </details> <details class="mtn-accordion-item"> <summary class="title accordion-toggle"><span class="accordion-title">Can an eSIM profile be used more than once?</span><span><img class ="downchevron" src="https://www.mtn.ng/wp-content/themes/mtn-vivid-wp/public/img/svgs/accordion-icon.svg" alt="Can an eSIM profile be used more than once?"></span></summary> <div class="panel"> <p>A: Yes, it can be used but not while it is downloaded and installed in a device. It can be reused once the profile is dissociated from a device.</p> </div> </details> <details class="mtn-accordion-item"> <summary class="title accordion-toggle"><span class="accordion-title">I bought an eSIM device. How do I get my physical sim pack?</span><span><img class ="downchevron" src="https://www.mtn.ng/wp-content/themes/mtn-vivid-wp/public/img/svgs/accordion-icon.svg" alt="I bought an eSIM device. How do I get my physical sim pack?"></span></summary> <div class="panel"> <p>A: A slip with a QR code containing the SIM serial and PUK will be given to you. This will serve as the eSIM pack.</p> </div> </details> <details class="mtn-accordion-item"> <summary class="title accordion-toggle"><span class="accordion-title"> Do I require data to download my eSIM profile?</span><span><img class ="downchevron" src="https://www.mtn.ng/wp-content/themes/mtn-vivid-wp/public/img/svgs/accordion-icon.svg" alt=" Do I require data to download my eSIM profile?"></span></summary> <div class="panel"> <p>A: Yes, you will need to be connected to a wireless network to download the eSIM profile.</p> </div> </details> <details class="mtn-accordion-item"> <summary class="title accordion-toggle"><span class="accordion-title">What happens if I misplace my QR code?</span><span><img class ="downchevron" src="https://www.mtn.ng/wp-content/themes/mtn-vivid-wp/public/img/svgs/accordion-icon.svg" alt="What happens if I misplace my QR code?"></span></summary> <div class="panel"> <p>A: The QR code can always be retrieved at any time from any of our MTN stores. You will have to provide proof of identity and the associated mobile number to retrieve your QR-code.</p> </div> </details> </div> <div class="accordion-cta"> <a href="/helppersonal/esim/">VIEW ALL FAQS</a> </div> </div> <div id="carousel-block_cdee64f9a4ec61ce6130e30dfea507e0" class="carousel"> <div class="carousel-section desktop-only textLight carousel-short" style="background:url(https://www.mtn.ng/wp-content/uploads/2023/01/sim-reg.jpg);background-size:cover;background-position:center top;"> <div class="carousel-heading-section"> <h2 class="mtn-heading">Related Sim Services</h2> </div> <div class="links-slider"> <div class="mtn-carousel-card"> <p class="mtn-carousel-card-category">Sim Services</p> <p class="mtn-carousel-card-title">eSim</p> <p class="mtn-carousel-card-category"></p> <div class="mtn-carousel-card-link"> <a href="/sim/esim/">Find out more</a> </div> </div> <div class="mtn-carousel-card"> <p class="mtn-carousel-card-category">Sim Services</p> <p class="mtn-carousel-card-title">SIM Swap</p> <p class="mtn-carousel-card-category"></p> <div class="mtn-carousel-card-link"> <a href="/sim/sim-swap/">Find out more</a> </div> </div> <div class="mtn-carousel-card"> <p class="mtn-carousel-card-category">Sim Services</p> <p class="mtn-carousel-card-title">Keep My Number</p> <p class="mtn-carousel-card-category"></p> <div class="mtn-carousel-card-link"> <a href="/sim/keep-my-number/">Find out more</a> </div> </div> <div class="mtn-carousel-card"> <p class="mtn-carousel-card-category">Sim Services</p> <p class="mtn-carousel-card-title">Port to MTN</p> <p class="mtn-carousel-card-category"></p> <div class="mtn-carousel-card-link"> <a href="/sim/port-to-mtn/">Find out more</a> </div> </div> <div class="mtn-carousel-card"> <p class="mtn-carousel-card-category">Sim Services</p> <p class="mtn-carousel-card-title">SIM Registration Tips</p> <p class="mtn-carousel-card-category"></p> <div class="mtn-carousel-card-link"> <a href="/sim/sim-registration-tips/">Find out more</a> </div> </div> </div> </div> <div class="carousel-section mobile-only textLight carousel-short" style="background:url(https://www.mtn.ng/wp-content/uploads/2023/01/sim-reg.jpg);background-size:cover;background-position:center top;"> <div class="carousel-heading-section"> <h2 class="mtn-heading">Related Sim Services</h2> </div> <div class="links-slider"> <div class="mtn-carousel-card"> <p class="mtn-carousel-card-category">Sim Services</p> <p class="mtn-carousel-card-title">eSim</p> <p class="mtn-carousel-card-category"></p> <div class="mtn-carousel-card-link"> <a href="/sim/esim/">Find out more</a> </div> </div> <div class="mtn-carousel-card"> <p class="mtn-carousel-card-category">Sim Services</p> <p class="mtn-carousel-card-title">SIM Swap</p> <p class="mtn-carousel-card-category"></p> <div class="mtn-carousel-card-link"> <a href="/sim/sim-swap/">Find out more</a> </div> </div> <div class="mtn-carousel-card"> <p class="mtn-carousel-card-category">Sim Services</p> <p class="mtn-carousel-card-title">Keep My Number</p> <p class="mtn-carousel-card-category"></p> <div class="mtn-carousel-card-link"> <a href="/sim/keep-my-number/">Find out more</a> </div> </div> <div class="mtn-carousel-card"> <p class="mtn-carousel-card-category">Sim Services</p> <p class="mtn-carousel-card-title">Port to MTN</p> <p class="mtn-carousel-card-category"></p> <div class="mtn-carousel-card-link"> <a href="/sim/port-to-mtn/">Find out more</a> </div> </div> <div class="mtn-carousel-card"> <p class="mtn-carousel-card-category">Sim Services</p> <p class="mtn-carousel-card-title">SIM Registration Tips</p> <p class="mtn-carousel-card-category"></p> <div class="mtn-carousel-card-link"> <a href="/sim/sim-registration-tips/">Find out more</a> </div> </div> </div> </div> </div> </main> <footer id="colophon" class="site-footer" role="contentinfo" itemscope="" itemtype="http://schema.org/WPFooter"> <div class="footer-container"> 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