Global Courier Tracking Technology

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Our robust inventory management and tracking platforms enable customizable solutions for both commercial and clinical trial logistics." /> <link rel="stylesheet" href="/assets/dist/site.css?v=202452230752"> <link rel="shortcut icon" href="/-/media/assets/corporate/global/icons/cencora_favicon.png"> </head> <body data-page-id="" data-coveo-search="False" data-useron-searchpage="false" data-templatename="Landing Page">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M8XQ49N&gtm_auth=iDIwz_T4YlmPIkuKIPJCRQ&gtm_preview=env-2&gtm_cookies_win=x" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div class="">   <a href="#" class="menu-toggle" aria-label="menu-toggle"> <span class="sr-only">menu toggle</span> <span class="menu-toggle__inner"></span> </a>  <header class="header-rebrand hidden-print"> <div class="container-fluid h-100"> <div class="row align-items-center h-100"> <div class="col-12 h-100 header-left-column"> <div 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solutions</a> </li> <li> <a href="/solutions/laboratory-logistics" >Laboratory logistics</a> </li> <li> <a href="/solutions/pharmaceutical-storage-and-distribution" >Pharmaceutical storage and distribution</a> </li> </ul> </li> <li class="has-children"> <h4> <a href="/insights" >Insights</a> </h4> <ul> <li> <a href="/podcast" >Podcast</a> </li> <li> <a href="/training" >Trainings</a> </li> <li> <a href="/gender-pay-equity" >Gender pay index</a> </li> </ul> </li> <li class="has-children"> <h4> Tracking </h4> <ul> <li> <a href="https://portal.worldcourier.com/" >Track shipment</a> </li> <li> <a href="https://ctm.worldcourier.com/.ctm/index.html" target="_blank" rel="noopener noreferrer" >CTM-STAR</a> </li> </ul> </li> <li> <a href="/frequently-asked-questions" >Frequently asked questions</a> </li> <li> <a href="/locations" >Locations</a> </li> <li> <a href="/our-network" >The Cencora network</a> </li> <li> <a href="/news-and-events" >News and events</a> </li> <li> <a 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World Courier difference</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/about-us-executive-team" target="">Executive team</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/locations" target="">Locations</a> </div> </li> </ul> </div> <div class="mega-menu__spacer"></div>  <div class="mega-menu__category"> <h4> <a href="/expertise-temperature-control-solutions" target="">Expertise</a> </h4> <ul> <li>  <div class="mega-menu__link"> <a href="/expertise-temperature-control-solutions" target="">Temperature control solutions</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/expertise-quality" target="">Our compliance</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/expertise-our-tracking-technology" target="">Our tracking technology</a> </div> </li> </ul> </div> </div> <div class="col"> <div class="mega-menu__category"> <h4> <a href="/solutions" target="">Healthcare logistics</a> </h4> <ul> <li>  <div class="mega-menu__link"> <a href="/solutions/cell-and-gene-therapy" target="">Cell and gene therapy</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/solutions/clinical-trial-logistics" target="">Clinical trial logistics</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/solutions/commercial-supply-chain" target="">Commercial supply chain</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/solutions/comparator-sourcing" target="">Comparator sourcing</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/solutions/cryogenic-transportation" target="">Cryogenic transportation</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/solutions/direct-to-patient" target="">Direct-to-patient</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/solutions/industrial-solutions" target="">Industrial solutions</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/solutions/laboratory-logistics" target="">Laboratory logistics</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/solutions/pharmaceutical-storage-and-distribution" target="">Pharmaceutical storage and distribution</a> </div> </li> </ul> </div> </div> <div class="col"> <div class="mega-menu__category"> <h4> <a href="/insights" target="">Insights</a> </h4> <ul> <li>  <div class="mega-menu__link"> <a href="/podcast" target="">Podcast</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/training" target="">Trainings</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="/gender-pay-equity" target="">Gender pay index</a> </div> </li> </ul> </div> </div> <div class="col"> <div class="mega-menu__category"> <h4> <a href="">Tracking</a> </h4> <ul> <li>  <div class="mega-menu__link"> <a href="https://portal.worldcourier.com/" target="">Track shipment</a> </div> </li> <li>  <div class="mega-menu__link"> <a href="https://ctm.worldcourier.com/.ctm/index.html" target="_blank">CTM-STAR</a> </div> </li> </ul> </div> </div> <div class="col"> <div 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aria-label="button"> <ul class="list-inline"> <li class="list-inline-item"> <a href="/contact-us-home" class="button-primary" > <span class="button-primary__label"> Contact sales </span> <span class="button-primary__icon"> <i role="img" aria-hidden="true"></i> </span> </a> </li> <li class="list-inline-item"> <a href="/subscribe-to-newswire" class="button-secondary" > <span class="button-secondary__label"> Join the mailing list -> </span> <span class="button-secondary__icon"> <i role="img" aria-hidden="true"></i> </span> </a> </li> </ul> </div> </div> <div class="col"> <div class="social-links"> <ul class="list-inline"> <li class="list-inline-item"> <div class="social-icon"> <a href="https://www.facebook.com/worldcourierglobal" class="social-icon__link" rel="noopener noreferrer" target="_blank" > <i class="social-icon__icon abc abc-facebook"></i> <span class="social-icon__label sr-only">Facebook</span> </a> </div> </li> <li class="list-inline-item"> <div class="social-icon"> <a href="https://www.linkedin.com/company/world-courier/" class="social-icon__link" rel="noopener noreferrer" target="_blank" > <i class="social-icon__icon abc abc-linkedin"></i> <span class="social-icon__label sr-only">LinkedIn</span> </a> </div> </li> <li class="list-inline-item"> <div class="social-icon"> <a href="https://twitter.com/worldcourier" class="social-icon__link" rel="noopener noreferrer" target="_blank" > <i class="social-icon__icon abc abc-x"></i> <span class="social-icon__label sr-only">X</span> </a> </div> </li> </ul> </div> </div> </div> </div> </div> </nav>   <main id="maincontent" class="content"> <div class="content__inner"> <div class="content__top"> </div> <div class="content__middle"> <div class="marginator margin-top-0 marginator-background-color-accent-1"><div id="module-c828de99-02b2-42ef-9421-cfb6190ff802" class="module module--spotlight module--spotlight-split-image module--spotlight-split-image--fifty-fifty ">  <div class="module__alt-background-image" style="background-image: url('')"></div> <div class="module-inner background background-color-accent-1 height-auto"> <div class="module--spotlight-split-image__content-wrapper"> <div class="container"> <div class="row"> <div class="col-12 module--spotlight-split-image__content"> <div class=""> <div class="gradient-content"> <div class="module__title"> <h1 class='module__heading'>Our tracking technology</h1> </div> <div class="module__links"> <div class=""><a href="https://portal.worldcourier.com/" class="button-primary"> <span class="button-primary__label"> Track your shipment </span> </a></div> </div> </div> </div> </div> </div> </div> </div> <div class="module--spotlight-split-image__image"> <img src="/-/media/assets/worldcourier/wc-cencora/images/small-for-website/gettyimages-1183087605_srgb.jpg?h=334&iar=0&w=500&hash=F457AC7C9B26CFF7800E02B5431B09E3" alt="World Courier tracking technology" width="500" height="334" /> </div> </div> </div> </div> <div class="marginator margin-top-0 marginator-background-shade-white"> <div class="module module--text"> <div class="module--stacked one-hundred-width"> <div class="module__top background-shade-white"> <div class="container"> <div class="row"> <div class="col-12"> <div class="module__title"> <h2>Increasing visibility and peace of mind</h2> </div> </div> </div> </div> </div> <div class="module__bottom background-shade-white"> <div class="container"> <div class="row"> <div class="col-12"> <div class="module__body one-column large-text"> <p>Visibility. Insight. Communication. They drive our operational efficiency and help you sleep at night. Our robust inventory management and tracking platforms enable highly customizable solutions for both commercial and clinical trial logistics. </p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="marginator margin-top-0 marginator-background-shade-white"> <div id="module-95da20d8-43b1-4e4a-a8f2-fb32c0cbba35" class="module module--text module--text-with-image "> <div class="module--split has-image--square head-right align"> <div class="module__top background-shade-white"> <div class="container"> <div class="row split-row"> <div class="col-12 col-lg-7 module__left-container"> <div class="module__left"> <div class="module__image module__image--mobile"> <div class="image image--square"> <img src="/-/media/assets/worldcourier/english/images/generic-images/shutterstock_2231084895.jpg?h=667&iar=0&w=1000&hash=6D8C16E72BFD11DC3316C372CF9F14B5" alt="Real-time location monitoring" width="1000" height="667" /> </div> </div> <div class="module__title"> <h2 class='module__heading'>Real-time location monitoring</h2> <p class="h4 module__subhead">Smart packaging - the standard for World Courier</p> </div> </div> </div> <div class="col-12 col-lg-5 module__right-container"> <div class="module__right"> <div class="module__image-container"> <div class="module__image module__image--desktop"> <div class="image image--square"> <img src="/-/media/assets/worldcourier/english/images/generic-images/shutterstock_2231084895.jpg?h=667&iar=0&w=1000&hash=6D8C16E72BFD11DC3316C372CF9F14B5" alt="Real-time location monitoring" width="1000" height="667" /> </div> </div> </div> </div> </div> </div> </div> </div> <div class="module__bottom background-shade-white" style="min-height: 400px"> <div class="container"> <div class="row"> <div class="col-12 col-lg-7 module__left-container"> <div class="module__left"> <div class="module__body p"> All World Courier-owned multi-use packaging (MUP) assets will become smart with the addition of real-time location monitoring (RTLM) as standard. The adoption of smart packaging will help minimize risk and improve the visibility of consignments in transit, to help ensure patients get the quality medicines they need, when and where they need them. </div> <div class="module__image module__image--mobile"> <div class="image image--square"> <img src="/-/media/assets/worldcourier/english/images/generic-images/shutterstock_2231084895.jpg?h=667&iar=0&w=1000&hash=6D8C16E72BFD11DC3316C372CF9F14B5" alt="Real-time location monitoring" width="1000" height="667" /> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="marginator margin-top-5 marginator-background-shade-white"> <div id="module-e448b717-3e7a-4421-80c1-9b79037365d1" class="module module--text module--text-with-image "> <div class="module--split has-image--square head-left align"> <div class="module__top background-shade-white"> <div class="container"> <div class="row split-row"> <div class="col-12 col-lg-7 module__left-container"> <div class="module__left"> <div class="module__image module__image--mobile"> <div class="image image--square"> <img src="/-/media/assets/worldcourier/english/images/corporate-setting/using_tech.jpg?h=767&iar=0&w=1150&hash=3874FFF3F9C9E3C6001AD85FFD9F54CE" alt="Initiate and track shipments through customer portal" width="1150" height="767" /> </div> </div> <div class="module__title"> <p class="h4 module__subhead">Customer Portal</p> <h2 class='module__heading'>Initiate and track shipments</h2> </div> </div> </div> <div class="col-12 col-lg-5 module__right-container"> <div class="module__right"> <div class="module__image-container"> <div class="module__image module__image--desktop"> <div class="image image--square"> <img src="/-/media/assets/worldcourier/english/images/corporate-setting/using_tech.jpg?h=767&iar=0&w=1150&hash=3874FFF3F9C9E3C6001AD85FFD9F54CE" alt="Initiate and track shipments through customer portal" width="1150" height="767" /> </div> </div> </div> </div> </div> </div> </div> </div> <div class="module__bottom background-shade-white" style="min-height: 400px"> <div class="container"> <div class="row"> <div class="col-12 col-lg-7 module__left-container"> <div class="module__left"> <div class="module__body p"> <div>The Customer Portal is our digital platform that enables customers' to easily track and create shipments online. Both shippers and receivers can track a shipment’s progress by protocol number, account number, house waybill number, origin, destination or pick-up date. </div> </div> <div class="module__links"> <div class=""><a href="https://portal.worldcourier.com/" class="button-primary"> <span class="button-primary__label"> Track your shipment </span> </a></div> </div> <div class="module__image module__image--mobile"> <div class="image image--square"> <img src="/-/media/assets/worldcourier/english/images/corporate-setting/using_tech.jpg?h=767&iar=0&w=1150&hash=3874FFF3F9C9E3C6001AD85FFD9F54CE" alt="Initiate and track shipments through customer portal" width="1150" height="767" /> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="marginator margin-top-5 marginator-background-bright-white"> <div class="module module__card "> <div class="container"> <div class="row"> <div class="col-12"> <div class="card background-shade-gray-3"> <div class="row no-gutters"> <div class="col-12 col-lg-6 module__card-image"> <div class="image-container"> <img src="/-/media/assets/worldcourier/wc-cencora/images/small-for-website/world-courier_packing-box-2_ny_001_rgb_large.jpg?h=334&iar=0&w=500&hash=55D810172E104C6F251047884BFAFD74" alt="Smart clinical trial management" width="500" height="334" /> </div> </div> <div class="col-12 col-lg-6 module__card-content"> <div class="card-body"> <div class="module__title"> <p class="h4 module__subhead">Bio-STAR℠</p> <h2>Smart clinical trial management</h2> </div> <div class="module__body p"> Bio-STAR is a smart clinical trial management system that helps prevent costly shipping issues common to conducting studies. The platform aggregates and shares details ranging from global trial protocols to site-specific instructions, like asking a driver to use a specific door or meet with a particular physician. Bio-STAR also leverages a vast logistics database to optimize transport routes, recommend appropriate packaging and ensure that permits and supplies are in place to facilitate timely deliveries.   </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="marginator margin-top-3 marginator-background-bright-white"> <div class="module module__card align-left "> <div class="container"> <div class="row"> <div class="col-12"> <div class="card background-shade-gray-3"> <div class="row no-gutters"> <div class="col-12 col-lg-6 module__card-image"> <div class="image-container"> <img src="/-/media/assets/worldcourier/wc-cencora/images/small-for-website/wc_393_rgb_2024.jpg?h=334&iar=0&w=500&hash=CA95D6103EB05AFC5BE42E45454162FF" alt="World Courier depot inventory management" width="500" height="334" /> </div> </div> <div class="col-12 col-lg-6 module__card-content"> <div class="card-body"> <div class="module__title"> <p class="h4 module__subhead">CTM-STAR™️</p> <h2>Depot inventory management </h2> </div> <div class="module__body p"> CTM-STAR, our proprietary inventory management and stock control tool, ensures that all materials arriving or exiting any of our 14 global depot locations are fully traceable. With 24/7/365 remote access available anywhere in the world, you will have real-time visibility into stocks per protocol, stocks per depot and distribution shipments to sites. CTM-STAR is CFR 21 part 11 compliant, as part of our strict adherence to quality management standards.  </div> <div class="module__links"> <div class=""><a href="https://ctm.worldcourier.com/.ctm/index.html" rel="noopener noreferrer" class="button-primary" target="_blank"> <span class="button-primary__label"> Access CTM-STAR </span> </a></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="marginator margin-top-5 marginator-background-shade-white"> <div id="module-ae31fa6b-15ad-4238-be6d-422caf201963" class="module module--text module--text-with-image "> <div class="module--split has-image--square head-right align"> <div class="module__top background-shade-white"> <div class="container"> <div class="row split-row"> <div class="col-12 col-lg-7 module__left-container"> <div class="module__left"> <div class="module__image module__image--mobile"> <div class="image image--square"> <img src="/-/media/assets/worldcourier/wc-cencora/images/small-for-website/gettyimages-930003158_srgb.jpg?h=334&iar=0&w=500&hash=DB9A14F393110E0BEBE4E0FB121AF9E4" alt="Leverage technology to drive efficiency" width="500" height="334" /> </div> </div> <div class="module__title"> <p class="h4 module__subhead">Customer integration services</p> <h2 class='module__heading'>Leverage technology to drive efficiency</h2> </div> </div> </div> <div class="col-12 col-lg-5 module__right-container"> <div class="module__right"> <div class="module__image-container"> <div class="module__image module__image--desktop"> <div class="image image--square"> <img src="/-/media/assets/worldcourier/wc-cencora/images/small-for-website/gettyimages-930003158_srgb.jpg?h=334&iar=0&w=500&hash=DB9A14F393110E0BEBE4E0FB121AF9E4" alt="Leverage technology to drive efficiency" width="500" height="334" /> </div> </div> </div> </div> </div> </div> </div> </div> <div class="module__bottom background-shade-white" style="min-height: 400px"> <div class="container"> <div class="row"> <div class="col-12 col-lg-7 module__left-container"> <div class="module__left"> <div class="module__body p"> <p>At World Courier, we provide technology solutions enabling customers to integrate with our systems to improve communication, save time and realize operational efficiencies in relation to shipment tracking and new order creation.</p> <p>Services include –</p> <p><strong>eContact</strong>: System-generated shipment milestone email notifications (no integration required)</p> <p><strong>ADVtrack Web Service:</strong> Advanced tracking service using a variety of criteria including history and date ranges</p> <p><strong>HWBtrack Web Service:</strong> Automated tracking by House WayBill number</p> <p><strong>DirectOrder Web Service</strong>: Facilitates data transfer for order placement </p> <p>Find out more about the opportunities available to integrate your systems with World Courier’s Transport Management System to manage ordering and tracking workflows through your own front end.</p><br> </div> <div class="module__links"> <div class=""><a href="/contact-us-home" class="button-primary" target="_blank"> <span class="button-primary__label"> Get in touch </span> </a></div> </div> <div class="module__image module__image--mobile"> <div class="image image--square"> <img src="/-/media/assets/worldcourier/wc-cencora/images/small-for-website/gettyimages-930003158_srgb.jpg?h=334&iar=0&w=500&hash=DB9A14F393110E0BEBE4E0FB121AF9E4" alt="Leverage technology to drive efficiency" width="500" height="334" /> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="marginator margin-top-0 marginator-background-color-accent-1"><div id="module-532247b3-4eca-4a55-b347-55d51ccf3217" class="module module--spotlight module--spotlight-split-image module--spotlight-split-image--fifty-fifty ">  <div class="module__alt-background-image" style="background-image: url('')"></div> <div class="module-inner background background-color-accent-1 height-auto"> <div class="module--spotlight-split-image__content-wrapper"> <div class="container"> <div class="row"> <div class="col-12 module--spotlight-split-image__content"> <div class=""> <div class="gradient-content"> <div class="module__title"> <h2 class='module__heading'>Investing in our future</h2> </div> <div class="module__body p"> <div>We are investing in a multi-platform data integration initiative that will enhance the customer experience across our service offerings. You can expect even deeper data insights, more advanced reporting, and enhanced customer portals for initiating and tracking shipments. The project also integrates several internal systems, allowing our associates and customers to be more connected, flexible and efficient than ever before.</div> </div> </div> </div> </div> </div> </div> </div> <div class="module--spotlight-split-image__image"> <img src="/-/media/assets/worldcourier/wc-cencora/images/small-for-website/wc_set-foto_10_rt.jpg?h=376&iar=0&w=500&hash=092F2B5FDD5E0E92A34CA9E97E408781" alt="World Courier invests in a multi-platform data integration initiative" width="500" height="376" /> </div> </div> </div> </div> </div> <div class="content__bottom"> </div> </div> </main>   <div> </div>  <footer class="footer-rebrand hidden-print"> <div class="container"> <div class="row"> <div class="col-12"> <div class="content"> <div class="row"> <div class="col-12"> </div> </div> <div class="row align-items-lg-start"> <div class="col-12 col-lg-7"> <div class="footer-left d-lg-flex align-items-lg-center"> <nav class="footer-menu"> <ul class="list-inline"> <li class="list-inline-item"> <a href="/global-terms-and-conditions" >Terms and conditions</a> </li> <li class="list-inline-item"> <a href="/global-privacy-statement" >Privacy statement</a> </li> <li class="list-inline-item"> <a href="/global-cookies-policy" >Cookies policy</a> </li> <li class="list-inline-item"> <a href="https://privacyportal-eu.onetrust.com/webform/81ab3f53-2389-4476-9d99-10f3a6315aa9/1ff32295-f86b-43c2-b97d-ca548b0a27f5" target="_blank" rel="noopener noreferrer" >Data subject request</a> </li> <li class="list-inline-item"> <a href="/conditions-of-carriage" >Conditions of carriage</a> </li> <li class="list-inline-item"> <a href="/fraud-alert-notice" >Fraud alert notice</a> </li> <li class="list-inline-item"> <a href="/modern-slavery-act-statement" >Modern slavery act</a> </li> </ul> </nav> </div> </div> <div class="col-12 col-lg-5"> <div class="footer-right d-lg-flex justify-content-lg-end align-items-lg-center"> <div class="social-links"> <ul class="list-inline"> <li class="list-inline-item"> <div class="social-icon"> <a href="https://www.facebook.com/worldcourierglobal" class="social-icon__link" rel="noopener noreferrer" target="_blank" > <i class="social-icon__icon abc abc-facebook"></i> <span class="social-icon__label sr-only"> Facebook </span> </a> </div> </li> <li class="list-inline-item"> <div class="social-icon"> <a href="https://www.linkedin.com/company/world-courier/" class="social-icon__link" rel="noopener noreferrer" target="_blank" > <i class="social-icon__icon abc abc-linkedin"></i> <span class="social-icon__label sr-only"> LinkedIn </span> </a> </div> </li> <li class="list-inline-item"> <div class="social-icon"> <a href="https://twitter.com/worldcourier" class="social-icon__link" rel="noopener noreferrer" target="_blank" > <i class="social-icon__icon abc abc-x"></i> <span class="social-icon__label sr-only"> X </span> </a> </div> </li> </ul> </div> <div class="buttons" aria-label="button"> <a href="/contact-us-home" class="button-secondary" > <span class="button-secondary__label"> Contact sales </span> <span class="button-secondary__icon"> <i class="" role="img" aria-label="" aria-hidden="true"></i> </span> </a> </div> </div> </div> </div> <div class="row"> <div class="col-12"> <div class="logo-copyright d-lg-flex align-items-lg-center"> <div class="logo"> <a href="https://www.cencora.com/" class="logo" rel="noopener noreferrer" target="_blank" ><img src="/-/media/assets/corporate/global/logos/cencora-logo.png?h=143&w=1000&la=en&hash=DFF891C159422E8111541D1A372212CB" class="logo__image" width="1000" height="143" alt="Cencora logo" /></a> </div> <p> Copyright ©2024 Cencora, Inc. 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