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Telenor Asia in action: Aiming for Zero - Telenor Group
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apr., 2023</time></div> <div class="location"> </div> <div class="time-to-read"> 5 minute read </div> <div class="share-links-block"><h4>Share</h4> <div class="social-media-bar margin-top-md" data-v-0cbf945f><a href="https://twitter.com/share?url=https://www.telenor.com/stories/safeguard/telenor-asia-in-action-aiming-for-zero/" target="_blank" title="Share on Twitter" class="share" data-v-0cbf945f><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" data-v-0cbf945f><path d="M21 0H3C1.3 0 0 1.3 0 3v18c0 1.7 1.3 3 3 3h18c1.7 0 3-1.3 3-3V3c0-1.7-1.3-3-3-3zm-3 9.7v.4c0 3.8-2.9 8.2-8.2 8.2-1.6 0-3.2-.5-4.4-1.3h.7c1.4 0 2.6-.5 3.6-1.2-1.3 0-2.3-.9-2.7-2 .2 0 .4.1.5.1.3 0 .5 0 .8-.1-1.4-.3-2.3-1.5-2.3-2.9.4.2.8.3 1.3.4C6.5 10.7 6 9.9 6 8.8c0-.5.1-1 .4-1.5 1.4 1.8 3.6 2.9 6 3-.1-.2-.1-.4-.1-.7 0-1.6 1.3-2.9 2.9-2.9.8 0 1.6.3 2.1.9.7-.1 1.3-.4 1.8-.7-.2.7-.7 1.2-1.3 1.6.6-.1 1.1-.2 1.7-.5-.4.8-.9 1.3-1.5 1.7z" fill-rule="evenodd" clip-rule="evenodd"></path></svg></a> <a 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1.8-1.8S8.2 4 8.2 5s-.7 1.7-1.7 1.7zM20 19h-3v-5.6c0-3.4-4-3.1-4 0V19h-3V8h3v1.8c1.4-2.6 7-2.8 7 2.5V19z" fill-rule="evenodd" clip-rule="evenodd"></path></svg></a></div></div> <div class="tags"></div></section> <!----></div> <!----> <!----></div></div><div class="column-wrapper clearfix" data-v-6a53fe40><div class="column col-12 col-sm-7" data-v-6a53fe40><!----> <div data-path="/layouts/1/columns/1/0" class="margin-bottom-2xl component-wrapper" data-v-b14b57aa data-v-6a53fe40><!----> <section id="d114218c" class="component freetext large-text" data-v-2a10b6a2 data-v-b14b57aa><!----> <div class="richtext body" data-v-20ca1b93 data-v-2a10b6a2><div data-v-20ca1b93><p>Everyone should be able to perform their jobs safely. Telenor Asia’s Head of Health, Safety and People Security shares how he tackles sometimes tricky topics, changing behaviours and being more proactive in managing daily risk.</p></div></div> <!----> <!----> <!----></section> <!----></div><!----> <div data-path="/layouts/1/columns/1/1" class="margin-bottom-2xl component-wrapper" data-v-b14b57aa data-v-6a53fe40><!----> <section id="95f7a6ad" class="component freetext" data-v-2a10b6a2 data-v-b14b57aa><!----> <div class="richtext body" data-v-20ca1b93 data-v-2a10b6a2><div data-v-20ca1b93><p>A fundamental part of <a href="/about/our-companies/asia/telenor-asia/" target="_blank">Telenor Asia</a>’s responsible business commitment is making sure all return home safely from work. Making this a priority and continually raising standards is one of the ways we build leading, advanced telco companies in this region.</p><p>To mark World Day for Health and Safety at work, we sat down with <a href="https://www.linkedin.com/in/swchua/" target="_blank">Sin Wee Chua</a>, a seasoned health and safety professional, on the important work underway to build a culture of safety across our Asian operations and make zero accidents possible.</p></div></div> <!----> <!----> <!----></section> <!----></div><!----> <div data-path="/layouts/1/columns/1/2" class="margin-bottom-2xl component-wrapper" data-v-b14b57aa data-v-6a53fe40><!----> <section id="d3e22824" class="figure component" data-v-4626e7be data-v-b14b57aa><figure data-v-4626e7be><div data-v-1a5ebb10 data-v-29430d7f data-v-4626e7be><img data-src="/binaries/stories/safeguard/telenor-asia-in-action-aiming-for-zero/Sin Wee.jpg" alt="Sin Wee" class="lazyload main main-lazyloaded responsive-image" data-v-1a5ebb10> <noscript data-v-1a5ebb10><img src="/binaries/stories/safeguard/telenor-asia-in-action-aiming-for-zero/Sin Wee.jpg" alt="Sin Wee" class="responsive-image" data-v-1a5ebb10></noscript></div> <figcaption class="margin-top-sm" data-v-4626e7be><span class="caption-header" data-v-4626e7be>Sin Wee Chua, Telenor Asia's Head of Health, Safety and People Security</span> <!----></figcaption></figure></section> <!----></div><!----> <div data-path="/layouts/1/columns/1/3" class="margin-bottom-2xl component-wrapper" data-v-b14b57aa data-v-6a53fe40><!----> <div id="d0ffdaac-7ada-41f1-9db2-aeb97de726bd" class="quote component" data-v-40cc1d22 data-v-b14b57aa><!----> <blockquote data-v-40cc1d22><p data-v-40cc1d22>A proactive HSS culture is about more than just reporting.</p> <footer class="margin-top-lg" data-v-40cc1d22>— Sin Wee Chua</footer></blockquote></div> <!----></div><!----> <div data-path="/layouts/1/columns/1/4" class="margin-bottom-2xl component-wrapper" data-v-b14b57aa data-v-6a53fe40><!----> <section id="408963b7-c977-422b-baab-ec45269421da" class="component freetext" data-v-2a10b6a2 data-v-b14b57aa><h3 class="margin-bottom-md" data-v-4af32896 data-v-2a10b6a2>What’s the biggest hurdle to creating a proactive safety culture? </h3> <div class="richtext body" data-v-20ca1b93 data-v-2a10b6a2><div data-v-20ca1b93><p>Employees and business partners involved in our operations are exposed to many health, safety and people security (HSS) risks. These risks include but are not limited to vehicular traffic, work on network, rollout projects in remote locations, robbery, natural disasters and social unrest, which remain relevant, particularly in our Asian markets.</p><p>Awareness is a big hurdle to overcome. By this I mean getting people, at every level, to take a long hard look at where things stand and be honest with themselves and their teams about where improvements can be made. This can sometimes be a tricky topic, or there can be false confidence about how well things are going.</p><p>It starts with getting a clear idea of where we are, how mature, what the gaps are… then we can start becoming more proactive.</p></div></div> <!----> <!----> <!----></section> <!----></div><!----> <div data-path="/layouts/1/columns/1/5" class="margin-bottom-2xl component-wrapper" data-v-b14b57aa data-v-6a53fe40><!----> <section id="bfcbebb6-d3ef-4086-9c8e-1b9c239cfe98" class="image-wrap component" data-v-39166f32 data-v-b14b57aa><div class="full-width-image" data-v-1a5ebb10 data-v-29430d7f data-v-39166f32><img data-src="/binaries/stories/safeguard/telenor-asia-in-action-aiming-for-zero/hss quote3.jpg" alt="Alternative descriptive text" class="lazyload main main-lazyloaded responsive-image" data-v-1a5ebb10> <noscript data-v-1a5ebb10><img src="/binaries/stories/safeguard/telenor-asia-in-action-aiming-for-zero/hss quote3.jpg" alt="Alternative descriptive text" class="responsive-image" data-v-1a5ebb10></noscript></div></section> <!----></div><!----> <div data-path="/layouts/1/columns/1/6" class="margin-bottom-2xl component-wrapper" data-v-b14b57aa data-v-6a53fe40><!----> <section id="86e814ef-26d5-4aab-9353-7ec9d49160f1" class="component freetext" data-v-2a10b6a2 data-v-b14b57aa><h3 class="margin-bottom-md" data-v-4af32896 data-v-2a10b6a2>How do you set about changing behaviours? </h3> <div class="richtext body" data-v-20ca1b93 data-v-2a10b6a2><div data-v-20ca1b93><p>Telenor Asia is to aim for zero injuries to employees and business partners, which means that HSS is fully embedded in all aspects of the business.</p><p>Practically speaking, it’s about securing active participation across business lines and getting people to increase their ownership of building this culture. To achieve this, leadership commitment is one crucial way to drive change. This starts with top management and must permeate through all levels. Leadership has to put HSS at the top of the agenda and look at how to weave risk management into day-to-day processes. I am proud to say that Telenor’s <a href="https://www.linkedin.com/in/j%C3%B8rgen-c-arentz-rostrup/" target="_blank">Head of Asia</a> and the operating company CEOs within our portfolio are truly dedicated to strengthening the HSS Culture in their businesses - walking the talk with safety walkabouts and bringing HSS into their daily routines.</p></div></div> <!----> <!----> <!----></section> <!----></div><!----> <div data-path="/layouts/1/columns/1/7" class="margin-bottom-2xl component-wrapper" data-v-b14b57aa data-v-6a53fe40><!----> <section id="edb0b1fc" class="image-wrap component" data-v-39166f32 data-v-b14b57aa><div class="full-width-image" data-v-1a5ebb10 data-v-29430d7f data-v-39166f32><img data-src="/binaries/stories/safeguard/telenor-asia-in-action-aiming-for-zero/hss quote2.jpg" alt="Alternative descriptive text" class="lazyload main main-lazyloaded responsive-image" data-v-1a5ebb10> <noscript data-v-1a5ebb10><img src="/binaries/stories/safeguard/telenor-asia-in-action-aiming-for-zero/hss quote2.jpg" alt="Alternative descriptive text" class="responsive-image" data-v-1a5ebb10></noscript></div></section> <!----></div><!----> <div data-path="/layouts/1/columns/1/8" class="margin-bottom-2xl component-wrapper" data-v-b14b57aa data-v-6a53fe40><!----> <section id="91d8b0b0-198a-4954-a51a-c29459655371" class="component freetext" data-v-2a10b6a2 data-v-b14b57aa><h3 class="margin-bottom-md" data-v-4af32896 data-v-2a10b6a2>What is one thing you want people to know about health, safety and people security at work? </h3> <div class="richtext body" data-v-20ca1b93 data-v-2a10b6a2><div data-v-20ca1b93><p>HSS at its core is about caring for people, and we are proud to care for our people by ensuring that they can do their jobs and return home safely every day. HSS practices are not just about requirements and compliance, but to show how you can care for yourself and the people around you. We care for each other, for our health, wellbeing, for our colleagues, friends, and family. By caring, we create a great working environment in Telenor.</p><p>In that same vein, when we talk about HSS in the supply chains, it is the extension of this care to our business partners and external parties that work closely with us. It’s this collaboration that can make a difference at the end of the day.</p></div></div> <!----> <!----> <!----></section> <!----></div><!----> <div data-path="/layouts/1/columns/1/9" class="margin-bottom-2xl component-wrapper" data-v-b14b57aa data-v-6a53fe40><!----> <section id="45e363b4-d2c7-4661-b662-f1beda75fee5" class="image-wrap component" data-v-39166f32 data-v-b14b57aa><div class="full-width-image" data-v-1a5ebb10 data-v-29430d7f data-v-39166f32><img data-src="/binaries/stories/safeguard/telenor-asia-in-action-aiming-for-zero/hss quote.jpg" alt="Alternative descriptive text" class="lazyload main main-lazyloaded responsive-image" data-v-1a5ebb10> <noscript data-v-1a5ebb10><img src="/binaries/stories/safeguard/telenor-asia-in-action-aiming-for-zero/hss quote.jpg" alt="Alternative descriptive text" class="responsive-image" data-v-1a5ebb10></noscript></div></section> <!----></div><!----> <div data-path="/layouts/1/columns/1/10" class="margin-bottom-2xl component-wrapper last" data-v-b14b57aa data-v-6a53fe40><!----> <div id="f0c79e03-b375-4443-9bd9-8a1661676d1b" class="quote component" data-v-40cc1d22 data-v-b14b57aa><!----> <blockquote data-v-40cc1d22><p data-v-40cc1d22>HSS at its core is about caring for people by ensuring that they can do their jobs and return home safely every day.</p> <footer class="margin-top-lg" data-v-40cc1d22>— Sin Wee Chua</footer></blockquote></div> <!----></div> <!----> <!----></div></div></div></div></div> <!----> <!----> <div class="gizmo-link" data-v-633d0000> <!----></div> <!----></div> <!----></main> <footer id="main-footer" data-fetch-key="data-v-46559ce5:0" data-v-46559ce5><div class="general-container" data-v-46559ce5><svg data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 500 460.36" class="logo" data-v-46559ce5><path d="M252.71 140.78c7.16 1.1 8.6-.34 9.55-7.11a162.59 162.59 0 0113.91-45.61c9.36-19.25 24.28-40.41 45.14-54.57C338.88 21.71 367.67 8.67 390 3.94a166.92 166.92 0 0150-3.32c30.13 2.71 46.8 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Telenor Asia’s Head of Health, Safety and People Security shares how he tackles sometimes tricky topics, changing behaviours and being more proactive in managing daily risk.\u003C\u002Fp\u003E",subscriptionText:e}},{template:{name:g,ref:g,classes:a},schema:{_id:k},metadata:{},id:"95f7a6ad",portal:b,version:aM,content:{text:"\u003Cp\u003EA fundamental part of \u003Ca href=\"\u002Fabout\u002Four-companies\u002Fasia\u002Ftelenor-asia\u002F\" target=\"_blank\"\u003ETelenor Asia\u003C\u002Fa\u003E’s responsible business commitment is making sure all return home safely from work. Making this a priority and continually raising standards is one of the ways we build leading, advanced telco companies in this region.\u003C\u002Fp\u003E\u003Cp\u003ETo mark World Day for Health and Safety at work, we sat down with \u003Ca href=\"https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fswchua\u002F\" target=\"_blank\"\u003ESin Wee Chua\u003C\u002Fa\u003E, a seasoned health and safety professional, on the important work underway to build a culture of safety across our Asian operations and make zero accidents possible.\u003C\u002Fp\u003E\u003Cp\u003E\u003C\u002Fp\u003E"}},{schema:{_id:"telenor.com-component-image-w--caption"},template:{name:"image-w--caption",ref:"imageWithCaption",classes:a},data:{},link:f,id:"d3e22824",type:h,portal:b,content:{image:{image_md:{src:aJ},alt:"Sin Wee"},captionHeader:"Sin Wee Chua, Telenor Asia's Head of Health, Safety and People Security"},version:d},{template:{name:M,ref:M,classes:a},schema:{_id:aN},metadata:{},id:"d0ffdaac-7ada-41f1-9db2-aeb97de726bd",portal:b,type:h,content:{quote:"A proactive HSS culture is about more than just reporting.",author:aO},version:d},{template:{name:U,ref:g,classes:a},schema:{_id:k},metadata:{},id:"408963b7-c977-422b-baab-ec45269421da",portal:b,version:d,content:{text:"\u003Cp\u003EEmployees and business partners involved in our operations are exposed to many health, safety and people security (HSS) risks. These risks include but are not limited to vehicular traffic, work on network, rollout projects in remote locations, robbery, natural disasters and social unrest, which remain relevant, particularly in our Asian markets.\u003C\u002Fp\u003E\u003Cp\u003EAwareness is a big hurdle to overcome. By this I mean getting people, at every level, to take a long hard look at where things stand and be honest with themselves and their teams about where improvements can be made. This can sometimes be a tricky topic, or there can be false confidence about how well things are going.\u003C\u002Fp\u003E\u003Cp\u003EIt starts with getting a clear idea of where we are, how mature, what the gaps are… then we can start becoming more proactive.\u003C\u002Fp\u003E\u003Cp\u003E\u003C\u002Fp\u003E",header:"What’s the biggest hurdle to creating a proactive safety culture?",headerType:V}},{schema:{_id:J},template:{name:K,ref:L,classes:a},data:{},link:f,id:"bfcbebb6-d3ef-4086-9c8e-1b9c239cfe98",type:h,portal:b,content:{image:{image_md:{src:"\u002Fbinaries\u002Fstories\u002Fsafeguard\u002Ftelenor-asia-in-action-aiming-for-zero\u002Fhss quote3.jpg"}}},version:d},{template:{name:U,ref:g,classes:a},schema:{_id:k},metadata:{},id:"86e814ef-26d5-4aab-9353-7ec9d49160f1",portal:b,version:d,content:{text:"\u003Cp\u003ETelenor Asia is to aim for zero injuries to employees and business partners, which means that HSS is fully embedded in all aspects of the business.\u003C\u002Fp\u003E\u003Cp\u003EPractically speaking, it’s about securing active participation across business lines and getting people to increase their ownership of building this culture. To achieve this, leadership commitment is one crucial way to drive change. This starts with top management and must permeate through all levels. Leadership has to put HSS at the top of the agenda and look at how to weave risk management into day-to-day processes. I am proud to say that Telenor’s \u003Ca href=\"https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fj%C3%B8rgen-c-arentz-rostrup\u002F\" target=\"_blank\"\u003EHead of Asia\u003C\u002Fa\u003E and the operating company CEOs within our portfolio are truly dedicated to strengthening the HSS Culture in their businesses - walking the talk with safety walkabouts and bringing HSS into their daily routines.\u003C\u002Fp\u003E\u003Cp\u003E\u003C\u002Fp\u003E",header:"How do you set about changing behaviours?",headerType:V}},{schema:{_id:J},template:{name:K,ref:L,classes:a},data:{},link:f,id:aK,type:h,portal:b,content:{image:{image_md:{src:"\u002Fbinaries\u002Fstories\u002Fsafeguard\u002Ftelenor-asia-in-action-aiming-for-zero\u002Fhss quote2.jpg"}}},version:d},{template:{name:U,ref:g,classes:a},schema:{_id:k},metadata:{},id:"91d8b0b0-198a-4954-a51a-c29459655371",portal:b,version:d,content:{text:"\u003Cp\u003EHSS at its core is about caring for people, and we are proud to care for our people by ensuring that they can do their jobs and return home safely every day. HSS practices are not just about requirements and compliance, but to show how you can care for yourself and the people around you. We care for each other, for our health, wellbeing, for our colleagues, friends, and family. By caring, we create a great working environment in Telenor.\u003C\u002Fp\u003E\u003Cp\u003EIn that same vein, when we talk about HSS in the supply chains, it is the extension of this care to our business partners and external parties that work closely with us. It’s this collaboration that can make a difference at the end of the day.\u003C\u002Fp\u003E\u003Cp\u003E\u003C\u002Fp\u003E",header:"What is one thing you want people to know about health, safety and people security at work?",headerType:V}},{schema:{_id:J},template:{name:K,ref:L,classes:a},data:{},link:f,id:"45e363b4-d2c7-4661-b662-f1beda75fee5",type:h,portal:b,content:{image:{image_md:{src:"\u002Fbinaries\u002Fstories\u002Fsafeguard\u002Ftelenor-asia-in-action-aiming-for-zero\u002Fhss quote.jpg"}}},version:d},{template:{name:M,ref:M,classes:a},schema:{_id:aN},metadata:{},id:"f0c79e03-b375-4443-9bd9-8a1661676d1b",portal:b,type:h,content:{quote:"HSS at its core is about caring for people by ensuring that they can do their jobs and return home safely every day.",author:aO},version:d}]],width:aL,wrap:c,marginBottom:c,colType:"5\u002F7",specialClass:"col2-5-7"}],version:O,publishUrl:"\u002Fstories\u002Fsafeguard\u002Ftelenor-asia-in-action-aiming-for-zero\u002Findex.page",directoryUrl:aP,focusKeyword:"Aiming for 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