Regulatory Disclosures

<!DOCTYPE html> <html class="no-js" lang="en"> <head> <meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=Edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="format-detection" content="telephone=no"> <title>Regulatory Disclosures - Citco</title> <meta name="description" content="" /> <meta property="fb:app_id" content=""> <meta property="og:url" content="https://www.citco.com/regulatory-disclosures" /> <meta property="og:type" content="website" /> <meta property="og:title" content="Regulatory Disclosures - Citco" /> <meta property="og:image" content="" /> <meta property="og:image:width" content="1200" /> <meta property="og:image:height" content="630" /> <meta property="og:description" content="" /> <meta property="og:site_name" content="Citco" /> <meta property="og:locale" content="en_US" /> <meta property="og:locale:alternate" content="en_US" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:site" content="" /> <meta name="twitter:url" content="https://www.citco.com/regulatory-disclosures" /> <meta name="twitter:title" content="Regulatory Disclosures - Citco" /> <meta name="twitter:description" content="" /> <meta name="twitter:image" content="" /> <link rel="home" href="https://www.citco.com/" /> <link rel="canonical" href="https://www.citco.com/regulatory-disclosures"> <link rel="stylesheet" href="https://use.typekit.net/yxa6mae.css"> <link rel="stylesheet" href="https://use.typekit.net/bro1rni.css"> <link rel="stylesheet" href="/assets/dist/css/styles.css?id=ebba3a9f2c61a117afaf6c6a8fdf661b"> <link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png"> <link rel="manifest" href="/site.webmanifest" crossorigin="use-credentials"> <meta name="msapplication-TileColor" content="#0c2340"> <meta name="theme-color" content="#0c2340"> <meta name="msvalidate.01" content="8769F442808EA7E9A1B7517A77561DF7" /> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-TXHJ6XQ');</script>  </head> <body data-has-cookie-consent="false"> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-TXHJ6XQ" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <a class="sr-only sr-only-focusable" href="#content">Skip to content</a> <header class="site-header"> <div class="header__inner"> <div class="header__branding"> <a class="citco-logo" href="https://www.citco.com/" aria-label="Home">Citco</a> </div> <nav class="header__nav-mobile" id="nav-main-mobile"> <a class="header__nav-mobile-toggle cit-white" href="#nav-main-mobile"><i class="icon icon--menu"></i><i class="icon icon--close"></i></a> <div class="header__nav-mobile-search"> <form action="https://www.citco.com/search"> <div class="form-group"> <label for="search-mobile" class="sr-only">Search</label> <input type="search" name="q" id="search-mobile" placeholder="Search"> </div> </form> </div> <div class="header__nav-mobile-primary"> <ul> <li class=" has-submenu"> <a href="https://www.citco.com/our-story" class="" >Our Story</a> <ul class="nav__submenu"> <li><a href="https://www.citco.com/our-story">Overview</a></li> <li class=" "> <a href="https://www.citco.com/our-story/firm-history" class="" >Firm History</a> </li> <li class=" "> <a href="https://www.citco.com/our-story/industry-recognition" class="" >Industry Recognition</a> </li> </ul> </li> <li class=" has-submenu"> <a href="https://www.citco.com/our-services" class="" >Our Services</a> <ul class="nav__submenu"> <li><a href="https://www.citco.com/our-services">Overview</a></li> <li class=" "> <a href="https://www.citco.com/our-services/fund-administration" class="" >Fund Administration</a> </li> <li class=" "> <a href="https://www.citco.com/our-services/banking" class="" >Banking</a> </li> <li class=" "> <a href="https://www.citco.com/our-services/direct-lending-and-capital-advisory" class="" >Direct Lending and Capital Advisory</a> </li> <li class=" "> <a href="https://www.citco.com/our-services/loan-servicing-solutions" class="" >Loan Servicing Solutions</a> </li> <li class=" "> <a href="https://www.citco.com/our-services/middle-office-solutions" class="" >Middle Office Solutions</a> </li> <li class=" "> <a href="https://www.citco.com/our-services/tax-and-regulatory" class="" >Tax and Regulatory</a> </li> <li class=" "> <a href="https://www.citco.com/our-services/corporate-secretarial-and-management-services" class="" >Corporate Secretarial and Management Services</a> </li> <li class=" "> <a href="https://www.citco.com/our-services/entity-incorporation-merger-liquidation-services" class="" >Entity Incorporation, Merger, Liquidation Services</a> </li> <li class=" "> <a href="https://www.citco.com/our-services/registered-office-agent" class="" >Registered Office/Agent</a> </li> <li class=" "> <a href="https://www.citco.com/our-services/global-entity-portfolio-management" class="" >Global Entity Portfolio Management</a> </li> <li class=" "> <a href="https://www.citco.com/our-services/corporate-accounting-and-bookkeeping" class="" >Corporate Accounting and Bookkeeping</a> </li> </ul> </li> <li class=" has-submenu"> <a href="https://www.citco.com/our-clients" class="" >Our Clients</a> <ul class="nav__submenu"> <li><a href="https://www.citco.com/our-clients">Overview</a></li> <li class=" "> <a href="https://www.citco.com/our-clients/asset-owners" class="" >Asset Owners</a> </li> <li class=" "> <a href="https://www.citco.com/our-clients/alternative-asset-managers" class="" >Alternative Asset Managers</a> </li> <li class=" "> <a href="https://www.citco.com/our-clients/banking-clients" class="" >Banking Clients</a> </li> <li class=" "> <a href="https://www.citco.com/our-clients/investors" class="" >Investors</a> </li> <li class=" "> <a href="https://www.citco.com/our-clients/corporates-and-financial-institutions" class="" >Corporates & Financial Institutions</a> </li> </ul> </li> <li class=" "> <a href="https://www.citco.com/insights" class="" >Insights</a> </li> <li class=" has-submenu"> <a href="https://www.citco.com/careers" class="" >Careers</a> <ul class="nav__submenu"> <li><a href="https://www.citco.com/careers">Overview</a></li> <li class=" "> <a href="https://fa-euxc-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1" class="" target="_blank" rel="noopener" >Openings</a> </li> <li class=" "> <a href="https://www.citco.com/careers/careers-faq" class="" >Careers FAQ</a> </li> </ul> </li> </ul> </div> <div class="header__nav-mobile-secondary"> <ul> <li><a href="https://www.citco.com/contact">Contact Us</a></li> <li><a href="https://citcoone.citco.com/" rel="noopener" target="_blank">Client Login</a></li> </ul> </div> </nav> <nav class="header__nav" id="nav-main"> <div class="header__nav-secondary"> <ul> <li class="header__nav-search"> <form action="https://www.citco.com/search"> <div class="form-group"> <label for="search" class="sr-only">Search</label> <input type="search" name="q" id="search" placeholder="Search"> </div> </form> </li> <li class="header__nav-separator">|</li> <li><a href="https://www.citco.com/contact">Contact Us</a></li> <li class="header__nav-separator">|</li> <li><a href="https://citcoone.citco.com/" rel="noopener" target="_blank">Client Login</a></li> </ul> </div> <div class="header__nav-primary"> <ul> <li><a href="https://www.citco.com/our-story" class=" header__mega-menu-toggle" data-target="#our-story">Our Story</a></li> <li><a href="https://www.citco.com/our-services" class=" header__mega-menu-toggle" data-target="#our-services">Our Services</a></li> <li><a href="https://www.citco.com/our-clients" class=" header__mega-menu-toggle" data-target="#our-clients">Our Clients</a></li> <li><a href="https://www.citco.com/insights" class=" " data-target="#insights">Insights</a></li> <li><a href="https://www.citco.com/careers" class=" header__mega-menu-toggle" data-target="#careers">Careers</a></li> </ul> </div> </nav> <div class="header__mega" id="our-story"> <div class="mega__inner"> <div class="mega__header"> <div class="is-h3 mega__title">Our Story</div> <div class="mega__description"> <p>Our business was the foundation of today鈥榮 fund administration sector. And every day, we drive it to make the world of alternative investments stronger.</p> <p><a class="btn btn--white" data-icon="arrow" href="https://www.citco.com/our-story"><b class="link__label">Learn more</b></a></p> </div> </div> <div class="mega__menu"> <ul> <li><a href="https://www.citco.com/our-story/firm-history">Firm History</a></li> <li><a href="https://www.citco.com/our-story/industry-recognition">Industry Recognition</a></li> </ul> </div> </div> </div> <div class="header__mega" id="our-services"> <div class="mega__inner"> <div class="mega__header"> <div class="is-h3 mega__title">Our Services</div> <div class="mega__description"> <p>Real success doesn鈥檛 come from one-size-fits-all offerings. That鈥檚 why at Citco, we provide customized solutions that are designed to fit your unique organizations, investments, and goals.</p> <p><a class="btn btn--white" data-icon="arrow" href="https://www.citco.com/our-services"><b class="link__label">Learn more</b></a></p> </div> </div> <div class="mega__menu"> <ul> <li><a href="https://www.citco.com/our-services/fund-administration">Fund Administration</a></li> <li><a href="https://www.citco.com/our-services/banking">Banking</a></li> <li><a href="https://www.citco.com/our-services/direct-lending-and-capital-advisory">Direct Lending and Capital Advisory</a></li> <li><a href="https://www.citco.com/our-services/loan-servicing-solutions">Loan Servicing Solutions</a></li> <li><a href="https://www.citco.com/our-services/middle-office-solutions">Middle Office Solutions</a></li> <li><a href="https://www.citco.com/our-services/tax-and-regulatory">Tax and Regulatory</a></li> <li><a href="https://www.citco.com/our-services/corporate-secretarial-and-management-services">Corporate Secretarial and Management Services</a></li> <li><a href="https://www.citco.com/our-services/entity-incorporation-merger-liquidation-services">Entity Incorporation, Merger, Liquidation Services</a></li> <li><a href="https://www.citco.com/our-services/registered-office-agent">Registered Office/Agent</a></li> <li><a href="https://www.citco.com/our-services/global-entity-portfolio-management">Global Entity Portfolio Management</a></li> <li><a href="https://www.citco.com/our-services/corporate-accounting-and-bookkeeping">Corporate Accounting and Bookkeeping</a></li> </ul> </div> </div> </div> <div class="header__mega" id="our-clients"> <div class="mega__inner"> <div class="mega__header"> <div class="is-h3 mega__title">Our Clients</div> <div class="mega__description"> <p>Grow. Thrive. Win. To take your business further, we create an unmatched operational framework that sets you up for success.</p> <p><a class="btn btn--white" data-icon="arrow" href="https://www.citco.com/our-clients"><b class="link__label">Learn more</b></a></p> </div> </div> <div class="mega__menu"> <ul> <li><a href="https://www.citco.com/our-clients/asset-owners">Asset Owners</a></li> <li><a href="https://www.citco.com/our-clients/alternative-asset-managers">Alternative Asset Managers</a></li> <li><a href="https://www.citco.com/our-clients/banking-clients">Banking Clients</a></li> <li><a href="https://www.citco.com/our-clients/investors">Investors</a></li> <li><a href="https://www.citco.com/our-clients/corporates-and-financial-institutions">Corporates & Financial Institutions</a></li> </ul> </div> </div> </div> <div class="header__mega" id="careers"> <div class="mega__inner"> <div class="mega__header"> <div class="is-h3 mega__title">Careers</div> <div class="mega__description"> <p>Thanks to our independent status and flat structure, our people create smarter solutions to our clients' biggest challenges.</p> <p><a class="btn btn--white" data-icon="arrow" href="https://www.citco.com/careers"><b class="link__label">Learn more</b></a></p> </div> </div> <div class="mega__menu"> <ul> <li><a href="https://fa-euxc-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1" rel="noopener" target="_blank">Openings</a></li> <li><a href="https://www.citco.com/careers/careers-faq">Careers FAQ</a></li> </ul> </div> </div> </div> </div> </header> <main class="main" id="content"> <header class="hero hero--standard hero--standard--steel-25"> <div class="hero__inner"> <div class="hero__body"> <h1 class="hero__title">Regulatory Disclosures</h1> </div> </div> </header> <div class="block block--divider block--divider--xlarge block--divider--stealth"> <div class="block__inner"> <hr> </div> </div> <div class="block block--text"> <div class="block__inner"> <h4>Citco Bank Canada</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Canada-Annual-Report-2023.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Canada Annual Report 2023</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Canada-Pillar-3-Market-Disclosure-2023.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Canada Pillar 3 Market Disclosure 2023</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Canada-Pillar-3-Market-Disclosure-and-Liquidity-Disclosure-2023.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Canada Pillar 3 Market Disclosure and Liquidity Disclosure 2022</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Canada-Pillar-3-Market-Disclosure-Fixed-Templates-Q2-2024.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Canada Pillar 3 Market Disclosure Fixed Templates Q2 2024</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Canada-Pillar-3-Market-Disclosure-Fixed-Templates-Q1-2024.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Canada Pillar 3 Market Disclosure Fixed Templates Q1 2024</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Canada-Pillar-3-Market-Disclosure-Fixed-Templates-Q4-2023.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Canada Pillar 3 Market Disclosure Fixed Templates Q4 2023</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/BCAR-Public-Disclosure-Q3-2023.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Canada Basel III Disclosure for Q3 2023</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/LR-Public-Disclosure-Q3-2023.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Canada Leverage Ratio Public Disclosure for Q3 2023</a></li></ul> </div> </div> <div class="block block--text"> <div class="block__inner"> <h4>Citco Bank Nederland N.V.</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Annual-Report-2023.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Annual Report 2023</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Annual-Report-2022.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Annual Report 2022</a><br /></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Annual-Report-2021.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Annual Report 2021</a><br /></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Annual-Report-2020.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Annual Report 2020</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Depositor-Information-Sheet.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Depositor Information Sheet</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Code-of-Conduct-Dec-2012.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Code of Conduct</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Conflicts-of-Interest-Policy.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Conflict of Interest</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-General-Conditions.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. General Conditions</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Order-Execution-Policy.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Order Execution Policy</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Pillar-3-Market-Disclosure-2023.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Pillar 3 Market Disclosure 2023</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Pillar-3-Market-Disclosure-2022.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Pillar 3 Market Disclosure 2022</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Pillar-3-Market-Disclosure-2021.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Pillar 3 Market Disclosure 2021</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Pillar-3-Market-Disclosure-2020.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Pillar 3 Market Disclosure 2020</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Terms-and-Conditions-for-Payment-Services.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Terms and Conditions for Payment Services</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Speaking-Up-Policy.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Speaking Up Policy</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Customer-Feedback-and-Complaints-Process.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Customer Feedback and Complaints Process</a></li></ul> </div> </div> <div class="block block--text block--text-indented"> <div class="block__inner"> <div class="is-indent"> <h5>CITCO BANK NEDERLAND N.V. DUBLIN</h5> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Dublin-Luxembourg-CSDR-Disclosure.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Dublin & Luxembourg CSDR Disclosure</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Depositor-Information-Sheet-2016.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Dublin Depositor Information Sheet</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Dublin-Branch-General-Conditions.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Dublin General Conditions</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Dublin-Branch-Terms-and-Conditions-for-Payment-Services.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Dublin Terms and Conditions for Payment Services</a></li></ul> <h5>CITCO BANK NEDERLAND N.V. LUXEMBOURG</h5> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Dublin-Luxembourg-CSDR-Disclosure.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Dublin & Luxembourg CSDR Disclosure</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Luxembourg-branch-Complaint-Policy-and-Procedures.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Luxembourg Complaint Policy and Procedures</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Depositor-Information-Sheet-2016.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Luxembourg Depositor Information Sheet</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-General-Conditions.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. General Conditions</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-Nederland-N.V.-Luxembourg-Branch-Terms-and-Conditions-for-Payment-Services.pdf" target="_blank" rel="noreferrer noopener">Citco Bank Nederland N.V. Luxembourg Terms and Conditions for Payment Services</a></li></ul> </div> </div> </div> <div class="block block--text"> <div class="block__inner"> <h4>Citco Bank and Trust Company Limited</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-and-Trust-Company-Limited-Customer-Feedback-Complaints-Process.pdf" target="_blank" rel="noreferrer noopener">Citco Bank and Trust Company Limited Customer Feedback Complaints Process</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-and-Trust-Company-Limited-Pillar-3-Market-Disclosure-2023.pdf" target="_blank" rel="noreferrer noopener">Citco Bank and Trust Company Limited Pillar 3 Market Disclosure 2023</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Bank-and-Trust-Company-Limited-Pillar-3-Market-Disclosure-2022.pdf" target="_blank" rel="noreferrer noopener">Citco Bank and Trust Company Limited Pillar 3 Market Disclosure 2022</a></li></ul> <h4>Citco B.V.I. Limited</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-B.V.I.-Limited-Complaints-Policy-and-Procedure.pdf" target="_blank" rel="noreferrer noopener">Citco B.V.I. Limited Complaints Policy and Procedure</a></li></ul> <h4>Citco C&T (Luxembourg) S.A.</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-CT-Luxembourg-S.A.-Executive-Summary-Complaint-Policy.pdf" target="_blank" rel="noreferrer noopener">Citco C&T (Luxembourg) S.A. Executive Summary Complaint Policy</a></li></ul> <h4>Citco Corporate Services Inc., Florida</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/CCS-FL-Florida-Office-of-Financial-Regulations-Disclaimer.pdf" target="_blank" rel="noreferrer noopener">Florida Office of Financial Regulations Disclaimer</a></li></ul> <h4>Citco Custody (UK) Limited</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Custody-UK-Limited-CSDR-Disclosure.pdf" target="_blank" rel="noreferrer noopener">Citco Custody (UK) Limited CSDR Disclosure</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Custody-UK-Limited-Order-Execution-Policy.pdf" target="_blank" rel="noreferrer noopener">Citco Custody (UK) Limited Order Execution Policy</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Our-UK-Entities-Complaints-Procedure.pdf" target="_blank" rel="noreferrer noopener">Our UK Entities Complaints Procedure</a></li></ul> <h4>Citco Custody Limited</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Custody-Limited-CSDR-Disclosure.pdf" target="_blank" rel="noreferrer noopener">Citco Custody Limited CSDR Disclosure</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Custody-Limited-Order-Execution-Policy.pdf" target="_blank" rel="noreferrer noopener">Citco Custody Limited Order Execution Policy</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Custody-Limited-Complaints-Procedure.pdf" target="_blank" rel="noreferrer noopener">Citco Custody Limited Complaints Procedure</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Custody-Limited-Conflicts-of-Interest-Policy.pdf" target="_blank" rel="noreferrer noopener">Citco Custody Limited Conflicts of Interest Policy</a></li></ul> <h4>Citco Financial Products (London) Limited</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Financial-Products-London-Limited-Order-Execution-Policy.pdf" target="_blank" rel="noreferrer noopener">Citco Financial Products (London) Limited Order Execution Policy</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Our-UK-Entities-Complaints-Procedure.pdf" target="_blank" rel="noreferrer noopener">Our UK Entities Complaints Procedure</a></li></ul> <h4>Citco Fund Services (Ireland) Limited</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Fund-Services-Ireland-Limited-Gender-Pay-Gap-Report-2023.pdf" target="_blank" rel="noreferrer noopener">Citco Fund Services (Ireland) Limited Gender Pay Gap Report 2023</a></li><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Fund-Services-Ireland-Limited-Gender-Pay-Gap-Report-2022.pdf" target="_blank" rel="noreferrer noopener">Citco Fund Services (Ireland) Limited Gender Pay Gap Report 2022</a></li></ul> <h4>Citco Fund Services (Luxembourg) S.A.</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Fund-Services-Luxembourg-S.A.-Executive-Summary-Complaint-Policy.pdf" target="_blank" rel="noreferrer noopener">Citco Fund Services (Luxembourg) S.A. Executive Summary Complaint Policy and Procedures</a></li></ul> <h4>Citco Nederland B.V.</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Nederland-B.V.-Executive-Summary-of-the-Customer-Complaint-Procedure.pdf" target="_blank" rel="noreferrer noopener">Citco Nederland B.V. Executive Summary of the Customer Complaint Procedure</a></li></ul> <h4>Citco REIF Services (Luxembourg) S.A.</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-REIF-Services-Luxembourg-SA-Executive-Summary-Complaint-Policy.pdf" target="_blank" rel="noreferrer noopener">Citco REIF Services (Luxembourg) S.A. Executive Summary Complaint Policy</a></li></ul> <h4>Citco Shared Services (India) Private Limited</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Citco-Shared-Services-India-Private-Limited-CSR-Policy.pdf" target="_blank" rel="noreferrer noopener">Citco Shared Services (India) Private Limited - CSR Policy</a></li></ul> <h4>Citco UK Entities</h4> <ul><li><a href="https://www.citco.com/uploads/documents/regulatory-disclosures/Our-UK-Entities-Tax-Strategy.pdf" target="_blank" rel="noreferrer noopener">Our UK Entities Tax Strategy</a></li></ul> <h4>Cigna Medical Plan Transparency</h4> <p>This link <a href="https://www.cigna.com/legal/compliance/machine-readable-files" target="_blank" rel="noreferrer noopener">https://www.cigna.com/legal/compliance/machine-readable-files</a> leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.</p> </div> </div> <div class="block block--divider block--divider--xlarge block--divider--stealth"> <div class="block__inner"> <hr> </div> </div> </main> <div class="site-alert"> <div class="alert__inner"> <div class="alert__heading"> <p>This site uses cookies. By continuing to use this site, you consent to the use of cookies. For more information, <a href="https://www.citco.com/use-of-cookies">click here</a>.</p> </div> <div class="alert__action"> <button id="accept-cookies" class="btn btn--white">OK</button> </div> </div> </div> <footer class="site-footer"> <div class="footer__inner"> <div class="footer__header"> <div class="footer__branding"> <a class="citco-logo--small" href="https://www.citco.com/" aria-label="Home">Citco</a> </div> <div class="footer__nav-social"> <ul> <li> <a href="https://www.linkedin.com/company/655894" class="btn btn--icon btn--icon--white btn--borderless" data-icon="linkedin" target="_blank" rel="noopener" aria-label="Opens in a new window">LinkedIn</a> </li> <li> <a href="https://www.instagram.com/thecitcogroup/" class="btn btn--icon btn--icon--white btn--borderless" data-icon="instagram" target="_blank" rel="noopener" aria-label="Opens in a new window">Instagram</a> </li> </ul> </div> </div> <nav class="footer__nav"> <div class="footer__nav-primary"> <ul> <li><a href="https://www.citco.com/our-story">Our Story</a></li> <li><a href="https://www.citco.com/our-services">Our Services</a></li> <li><a href="https://www.citco.com/our-clients">Our Clients</a></li> <li><a href="https://www.citco.com/insights">Insights</a></li> <li><a href="https://www.citco.com/careers">Careers</a></li> </ul> </div> <div class="footer__nav-secondary"> <ul> <li><a href="https://www.citco.com/privacy">Privacy</a></li> <li><a href="https://www.citco.com/terms-of-use">Terms of Use</a></li> <li><a href="https://www.citco.com/use-of-cookies">Use of Cookies</a></li> <li><a href="https://www.citco.com/regulatory-disclosures">Regulatory Disclosures</a></li> <li><a href="https://www.citco.com/public-statements">Public Statements</a></li> <li><a href="mailto:CitcoHelp@citco.com">IT Support</a></li> </ul> </div> <div class="footer__copy"> <p class="is-p0">漏 2024, The Citco Group Limited</p> </div> </nav> </div> </footer> <div class="modal modal--slide" id="modal-video" aria-hidden="true"> <div class="modal__overlay" tabindex="-1" data-micromodal-close> <div class="modal__container is-modal-full bg-black" role="dialog" aria-modal="true"> <header class="modal__header"> <button class="modal__close" aria-label="Close modal" data-micromodal-close="modal-gated"> <span class="sr-only">Close</span> <svg class="icon icon-close" width="30" height="30" viewBox="0 0 30 30" xmlns="http://www.w3.org/2000/svg"><path d="m5.41421356 4 9.58578644 9.5857864 9.5857864-9.5857864h1.4142136v1.41421356l-9.593 9.59278644 9.593 9.593v1.4142136h-1.4142136l-9.5857864-9.5857865-9.58578644 9.5857865h-1.41421356v-1.4142136l9.593-9.593-9.593-9.59278644v-1.41421356z" fill="#444444"/></svg> </button> </header> <main class="modal__content" id="modal-video-content"> <div class="embed-responsive embed-responsive-16by9" id="video-element"></div> </main> </div> </div> </div> <script src="/assets/dist/js/app.js?id=6991d8d0ac6182d1a6a75e51dd701a14"></script> </body> </html>

CINXE.COM

Regulatory Disclosures - Citco