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Apple - Assistance
<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="fr-GQ" lang="fr-GQ"> <head><script type="text/javascript" src="https://web-static.archive.org/_static/js/bundle-playback.js?v=7YQSqjSh" charset="utf-8"></script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.apple.com/gq/support/","20130621063841","https://web.archive.org/","web","https://web-static.archive.org/_static/", "1371796721"); </script> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/banner-styles.css?v=p7PEIJWi" /> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <meta http-equiv="content-type" content="text/html; charset=utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7, IE=9"/> <meta name="viewport" content="width=1024"/> <meta name="Category" content="Support"/> <meta name="Keywords" content="Page d鈥檃ccueil de l鈥檃ssistance"/> <title>Apple - Assistance</title> <meta name="Description" content="La page d鈥檃ccueil de l鈥檃ssistance Apple est votre point de d茅part pour obtenir de l鈥檃ide sur le mat茅riel et les logiciels Apple en vous permettant de consulter les forums de discussion, les modes d鈥檈mploi, la page de t茅l茅chargement du site d鈥檃ssistance, les caract茅ristiques techniques, les pages de d茅pannage et les didacticiels."/> <link rel="stylesheet" href="https://web.archive.org/web/20130621063841cs_/http://images.apple.com/support/assets/css/global/nav/gq/navigation.css" type="text/css" id="globalheader-stylesheet"/> <link rel="stylesheet" href="https://web.archive.org/web/20130621063841cs_/http://images.apple.com/support/assets/css/global/base.css" type="text/css"/> <link rel="stylesheet" href="https://web.archive.org/web/20130621063841cs_/http://images.apple.com/support/assets/css/global/support.css" type="text/css"/> <link rel="stylesheet" href="https://web.archive.org/web/20130621063841cs_/http://images.apple.com/support/assets/css/layout/home.css" type="text/css"/> <script src="https://web.archive.org/web/20130621063841js_/http://images.apple.com/global/scripts/lib/prototype.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130621063841js_/http://images.apple.com/global/scripts/lib/scriptaculous.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130621063841js_/http://images.apple.com/global/scripts/browserdetect.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130621063841js_/http://images.apple.com/global/scripts/apple_core.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130621063841js_/http://images.apple.com/global/scripts/search_decorator.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130621063841js_/http://images.apple.com/support/assets/scripts/global/support.js" type="text/javascript" charset="utf-8"></script> <script type="text/javascript">ACWPod.set("fr~fr");</script> <script src="https://web.archive.org/web/20130621063841js_/http://images.apple.com/support/assets/scripts/global/screporting.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130621063841js_/http://images.apple.com/support/assets/scripts/global/survey/accsoffer.js" type="text/javascript" charset="utf-8"></script> </head> <body> <script src="https://web.archive.org/web/20130621063841js_/http://images.apple.com/global/nav/scripts/globalnav.js" type="text/javascript" charset="utf-8"></script> <nav id="globalheader" class="support"> <ul id="globalnav" class="tabs6-nosearch" role="navigation"> <li id="gn-apple"><a href="/web/20130621063841/http://www.apple.com/gq/"><span>Apple</span></a></li> <li id="gn-mac"><a href="/web/20130621063841/http://www.apple.com/gq/mac/"><span>Mac</span></a></li> <li id="gn-ipod"><a href="/web/20130621063841/http://www.apple.com/gq/ipod/"><span>iPod</span></a></li> <li id="gn-itunes"><a href="/web/20130621063841/http://www.apple.com/gq/itunes/"><span>iTunes</span></a></li> <li id="gn-support"><a href="/web/20130621063841/http://www.apple.com/gq/support/"><span>Assistance</span></a></li> <li id="gn-store" class="gn-last"><a href="/web/20130621063841/http://www.apple.com/gq/buy/"><span>O霉 acheter</span></a></li> </ul> </nav> <script type="text/javascript"> AC.GlobalNav.Instance = new AC.GlobalNav(); </script> <div id="top"> <!-- SiteCatalyst code version: H.8. Copyright 1997-2006 Omniture, Inc. --> <script type="text/javascript"> /* RSID: */ var s_account="applegqglobal,appleregionafricasupport" </script> <script type="text/javascript" src="https://web.archive.org/web/20130621063841js_/http://images.apple.com/metrics/scripts/s_code_h.js"></script> <script type="text/javascript"> if (typeof SCReporting !== "undefined" ) { if (SCReporting.prop1) { s.prop1 = SCReporting.prop1; s.contextData['custSupport'] = SCReporting.prop1 } if (SCReporting.prop2) { s.prop2 = SCReporting.prop2; } } var url=location.href; var pathArray = url.split('/'); if (!s.prop1) {s.prop1 = pathArray[4]}; if (!s.prop2) {s.prop2 = pathArray[5]}; var len=url.indexOf('?'); if (len==-1){len=url.length} s.prop4=url.substr(0,len); s.pageName=AC.Tracking.pageName()+" (gq)"; s.channel="www.gq.support" if (!s.prop1 && s.pageName){ if (s.pageName.match(/acs::web::homepage/)){ s.prop1 = 'home'; } } s.linkInternalFilters="javascript:,apple.com/gq/" /************* DO NOT ALTER ANYTHING BELOW THIS LINE ! **************/ var s_code=s.t();if(s_code)document.write(s_code)</script> <!-- End SiteCatalyst code version: H.8. --> </div> <div id="container"> <div id="main"> <div id="productbrowser" class="content all"> <div class="grid2col"> <div class="column first"> <img src="https://web.archive.org/web/20130621063841im_/http://images.apple.com/support/assets/images/products/home/home_hero_all.png" alt="Toutes" width="359" height="175"> </div> <div class="column last"> <h1>Assistance</h1> <h2>Afin de conna卯tre toutes les ressources d鈥檃ssistance disponibles par produit, veuillez consulter notre <a href="/web/20130621063841/http://www.apple.com/fr/support/">site d鈥檃ssistance pour la France</a>. </h2> </div> </div> <div class="clear"></div> <div class="clear"></div> </div> <div id="resources" class="content"> <ul> <li id="videos"> <a href="https://web.archive.org/web/20130621063841/http://support.apple.com/fr_FR/videos/" class="block"> <img class="" src="https://web.archive.org/web/20130621063841im_/http://images.apple.com/support/assets/images/products/home/icon_video.png" width="72" height="56" alt=""/> <h2>Didacticiels vid茅o</h2> Visionnez de courtes vid茅os sur l鈥檜tilisation de vos produits Apple. </a> </li> </ul> <ul> <li id="manuals"> <a href="https://web.archive.org/web/20130621063841/http://support.apple.com/fr_FR/manuals/" class="block"> <img class="" src="https://web.archive.org/web/20130621063841im_/http://images.apple.com/support/assets/images/products/home/icon_manuals.png" width="72" height="56" alt=""/> <h2>Modes d鈥檈mploi</h2> D茅couvrez comment configurer, utiliser et d茅panner vos produits Apple. </a> </li> </ul> <ul> <li id="specs"> <a href="https://web.archive.org/web/20130621063841/http://support.apple.com/fr_FR/specs/" class="block"> <img class="" src="https://web.archive.org/web/20130621063841im_/http://images.apple.com/support/assets/images/products/home/icon_techspecs.png" width="72" height="56" alt=""/> <h2>Caract茅ristiques techniques</h2> Consultez les caract茅ristiques et la configuration requise pour le mat茅riel et les logiciels. </a> </li> </ul> <ul> <li id="downloads"> <a href="https://web.archive.org/web/20130621063841/http://support.apple.com/fr_FR/downloads/" class="block"> <img class="" src="https://web.archive.org/web/20130621063841im_/http://images.apple.com/support/assets/images/products/home/icon_downloads.png" width="72" height="56" alt=""/> <h2>T茅l茅chargements</h2> Obtenez les toutes derni猫res mises 脿 jour de logiciels pour vos produits Apple. </a> </li> </ul> <ul> <li id="communities"> <a href="https://web.archive.org/web/20130621063841/http://discussions.apple.com/" class="block"> <img class="" src="https://web.archive.org/web/20130621063841im_/http://images.apple.com/support/assets/images/products/home/icon_communities.png" width="72" height="56" alt=""/> <h2>Communaut茅s</h2> Recherchez et partagez des solutions avec les utilisateurs Apple du monde entier. </a> </li> </ul> <div class="clear"></div> </div> <div class="content touchable" id="extra-asp"> <a href="https://web.archive.org/web/20130621063841/https://locate.apple.com/gq/fr/" class="block"> <h2> <h2>Centres de Services</h2> </h2> <img alt="CSA" src="https://web.archive.org/web/20130621063841im_/http://images.apple.com/support/assets/images/products/home/module_asp_wide.png" class="right" height="98" width="186"/> <p>Vous avez besoin d鈥檜ne assistance ou d鈥檜ne r茅paration pour vos produits Apple聽? <span class="more">Rechercher un Centre de Services Agr茅茅 Apple proche de chez vous</span> </p> </a> </div> <div class="clear"></div> <div id="extra" class="content"> <div class="content" id="extra-warranty"> <h2> Garanties </h2> <ul> <li> <a href="/web/20130621063841/http://www.apple.com/fr/legal/warranty/" class="more"> Garanties mat茅rielles</a> </li> <li> <a href="/web/20130621063841/http://www.apple.com/legal/sla/" class="more"> Contrat de licence</a> </li> </ul> </div> <div class="clear"></div> </div> </div> <!--/#main--> </div> <!--/#container--> <div id="globalfooter" class="gf-980"> <div id="breadcrumbs"> <a href="/web/20130621063841/http://www.apple.com/gq/" class="home">Accueil</a> <a href="/web/20130621063841/http://www.apple.com/gq/support/">Assistance</a> </div> <!--/breadcrumbs--> <div class="gf-sosumi lite"> <p class="copyright"> Copyright © 2013 Apple Inc. Tous droits r茅serv茅s. </p> <ul class="piped"> <li><a href="/web/20130621063841/http://www.apple.com/legal/" class="first">Conditions d'utilisation</a></li> <li><a href="/web/20130621063841/http://www.apple.com/fr/legal/privacy/">Engagement de confidentialit茅</a></li> <li class="country_selector"> <a href="/web/20130621063841/http://www.apple.com/support/country/"> <p>Guin茅e 茅quatoriale (Fran莽ais)</p> <img src="/web/20130621063841im_/http://www.apple.com/support/assets/images/layout/icons/flags/footer/equatorial_guinea.png" alt="Guin茅e 茅quatoriale" width="22" height="22"/> </a> </li> </ul> </div> <!--/sosumi--> </div> <!--/globalfooter--> </body> </html> <!-- FILE ARCHIVED ON 06:38:41 Jun 21, 2013 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 04:45:15 Feb 27, 2025. JAVASCRIPT APPENDED BY WAYBACK MACHINE, COPYRIGHT INTERNET ARCHIVE. ALL OTHER CONTENT MAY ALSO BE PROTECTED BY COPYRIGHT (17 U.S.C. 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