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  <div class="container"><ul class="breadcrumb expand"><li class="breadcrumb-home"><a href="/">Student Services</a></li><li class="breadcrumb-0"></li> 禄 <li class="breadcrumb-1"><a href="/health">Health</a></li> 禄 <li class="active">Counselling Services</li></ul></div>  <div class="full-width-container"> <div id="main" class="expand row-fluid contentwrapper-node-30741"> <div class="container"> <div class="action-tabs"> </div> </div> <div id="content" class="column maincontent-node-30741" role="main"> <section class="span12"> <section id="block-system-main" class="block block-system block-odd"> <div class="es-2col-stacked node node-pg-overview node-odd view-mode-full clearfix"> <div class="group-header masthead expand"> <div class="masthead-content container"><h1 class="page-title">Counselling Services</h1></div> </div> <div class="group-content container row-fluid"> <div class="group-left span7"> <section class="page-section" aria-labelledby="About Counselling Services"> <a class="anchor" id="about-counselling-services" name="about-counselling-services"></a> <h2 class="section-header">About Counselling Services</h2> <article class="ds-1col node node-cp-text node-even view-mode-default clearfix"> <p>Counselling Services is the first point of contact for all of your mental health concerns鈥攚hether you would like to see a doctor, a counsellor, or get more information about <a href="/health/counselling-services/mental-health-care-ubc">mental health care at UBC</a> and beyond.聽Counselling Services offers virtual, phone, and in-person appointments for initial and follow-up appointments.</p> <p>Students seek mental health support for many different reasons:</p> <ul class="custom-list list-theme"><li>You may be feeling anxious, depressed, overwhelmed, or notice that your mental health is declining.聽</li> <li>You may need some help with decision-making, navigating family and social relationships, coping with grief and loss, or adjusting to major life transitions.聽</li> <li>You may be coping with cultural adjustment, understanding your gender and sexual identity, navigating experiences of discrimination or sexual violence, and working through their impacts on your mental health and academic goals.</li> <li>You may have difficulty with concentration, organization, procrastination or test anxiety.</li> </ul><p>Whatever you are experiencing, we are here to support and empower you to take the next steps.</p> <p>Counsellors and health professionals are committed to keeping your personal information completely private and confidential. Information about you and your health can only be shared with your permission, or when safety concerns or legal requirements arise. If you have any questions about confidentiality, or anything else, please ask during your appointment.</p> <h3>Equitable support for all students聽</h3> <p>At UBC Counselling Services, we respect that students have unique identities, personalities, cultures, and lived experiences. We strive to bring a culturally responsive, anti-oppressive, and social justice orientation to the counselling process. Counsellors at UBC Counselling Services represent a broad diversity of identity and human experience. We value and respectfully recognize Indigenous history, culture, traditional values, stories, and the lands we work on. Meet the <a href="/health/counselling-services/meet-counselling-services-team">Counselling Services team</a>.</p> <h3>Counselling practicum and internship training</h3> <p>UBC Counselling Services also offers training through <a href="/health/counselling-services/counselling-practicum-internship-training">doctoral internship and practicum placements</a> for students in Counselling Psychology graduate training programs.</p> </article> </section> <section class="page-section" aria-labelledby="Mental health crisis support"> <a class="anchor" id="mental-health-crisis-support" name="mental-health-crisis-support"></a> <h2 class="section-header">Mental health crisis support</h2> <article class="ds-1col node node-cp-text node-odd view-mode-default clearfix"> <p>If you or someone else is in immediate danger, or at risk of harming yourself or others, you can get immediate help in one of the following ways:</p> <ul class="custom-list list-theme"><li>Call or chat online with a <a href="https://crisiscentre.bc.ca/get-help/" target="_blank">crisis line</a></li> <li>Visit your <a href="http://www.vch.ca/your-care/emergency-care" target="_blank">nearest emergency room</a>聽at your nearest hospital</li> <li><a href="tel:911">Call 911</a></li> </ul><p>If you're a Vancouver resident, you can connect with the <a href="http://www.vch.ca/locations-services/result?res_id=1186" target="_blank">Access and Assessment Centre</a> between 7:30 am and 9:30 pm for walk-in services, or call between 7:30 am and 10:00 pm.聽If you live outside of Vancouver but in British Columbia, you can visit a <a href="https://www.fraserhealth.ca/Service-Directory/Services/mental-health-and-substance-use/mental-health---community-services/rapid-access-clinic" target="_blank">Rapid Access Clinic</a> in your area.</p> </article> </section> <section class="page-section" aria-labelledby="Making an appointment: how it works"> <a class="anchor" id="making-an-appointment-how-it-works" name="making-an-appointment-how-it-works"></a> <h2 class="section-header">Making an appointment: how it works</h2> <article class="ds-1col node node-cp-text node-even view-mode-default clearfix"> <h3>Step 1. Book an appointment</h3> <p>Call Counselling Services at <a href="tel:6048223811">604 822 3811</a> to schedule a virtual or in-person appointment, offered Monday to Friday. First-time appointments are booked for the same day and arranged on a first-come, first-served basis.</p> <p>Please check your appointment location carefully as there are two clinics: Brock Hall and Counselling Services Annex.</p> <p>During the booking, you鈥檒l be asked to choose between a Wellness Advising appointment or a drop-in appointment. Drop-in appointments are a great option when you just need someone to talk to for a single session. For example, you may want coping skills or assistance with decision-making, or need guidance in handling a particular issue you are facing. If you need a little more support or want to consider a range of options, including medical treatments, you鈥檙e recommended to meet with a Wellness Advisor.</p> </article> <article class="ds-1col node node-cp-text node-odd view-mode-default clearfix"> <h3>Step 2. Get connected to the level of support that meets your needs</h3> <p>Counselling Services offers a flexible, tailored, holistic approach to mental health. If you booked a Wellness Advising appointment, you鈥檒l meet with a certified mental health professional who will listen to your concerns, help you identify your goals, and collaborate on a plan of mental health care that鈥檚 best for you.聽</p> <p>Wellness Advisors can also help you navigate the wide range of support available and connect you to self-directed resources, workshops, individual and <a href="/health/counselling-services/group-counselling-programs">group counselling</a>, and medical treatment.</p> <p>Learn more about <a href="/health/counselling-services/mental-health-care-ubc">mental health care at UBC</a> and the many support options available on campus.</p> </article> <article class="ds-1col node node-cp-text node-even view-mode-default clearfix"> <h3>Step 3. After your appointment</h3> <p>Share feedback about your appointment or booking experience through an <a href="https://ubc.ca1.qualtrics.com/jfe/form/SV_9MsET7T8Qb9JULs" target="_blank">online survey</a> or by calling the front desk at <a href="tel:6048223811">604 822 3811</a>.</p> </article> </section> <section class="page-section" aria-labelledby="Additional resources"> <a class="anchor" id="additional-resources" name="additional-resources"></a> <h2 class="section-header">Additional resources</h2> <article class="ds-1col node node-cp-text node-odd view-mode-default clearfix"> <h3>Meet a counsellor in your faculty</h3> <p>You may wish to connect with the <a href="/health/counselling-services/embedded-counselling">embedded counsellor</a> in your faculty. In addition to being able to offer support for your mental health concerns, embedded counsellors have a unique perspective on the common issues students in your specific program may experience.</p> </article> <article class="ds-1col node node-cp-text node-even view-mode-default clearfix"> <h3>Indigenous Mental Health and Wellbeing program</h3> <p>If you self-identify as an Indigenous student, you can access counselling and community resources through the IMHW program. Program staff also offer mentorship or planning sessions to help students navigate challenges while attending UBC.</p> <p><a alt="Learn more" class="button button-cta" href="https://students.ubc.ca/health/counselling-services/indigenous-mental-health-wellbeing-program" target="_blank" title="Learn more">Learn more</a></p> </article> <article class="ds-1col node node-cp-text node-odd view-mode-default clearfix"> <h3>Queer and Gender Affirming Counselling program</h3> <p>Counselling Services offers specialized support for 2SLGBTQIA+ students through individual and group counselling. If you are seeking services for concerns regarding your gender identity or sexual orientation, or prefer to speak with a <a href="https://students.ubc.ca/health/counselling-services/meet-counselling-services-team#counselling-team">queer or trans counsellor</a>, you can book an appointment directly. You may also speak with a Wellness Advisor about this specialized service during your intake appointment.<br /> 聽</p> </article> <article class="ds-1col node node-cp-text node-even view-mode-default clearfix"> <h3>Health and wellness on campus</h3> <ul class="custom-list list-theme"><li><a href="/health/student-health-service">Student Health Service</a><br /> Book a telehealth or in-person appointment with a doctor, nurse practitioner, or nurse for help with your health concerns. Appointments may be booked online with聽<a href="https://ubcshs.inputhealth.com/portal#login" target="_blank">InputHealth</a>.</li> <li><a href="/health/wellness-centre">Wellness Centre</a><br /> Ask the Info Desk for health-related resources, learn about health topics online through Canvas courses, and explore tips and strategies to support your wellbeing.</li> <li><a href="/health/student-health-service/nurse-campus">Nurse on Campus</a><br /> Visit a registered nurse during drop-in hours for confidential, free, and in-person support.</li> </ul></article> <article class="ds-1col node node-cp-text node-odd view-mode-default clearfix"> <h3>AMS/GSS student health benefits</h3> <p>If you are registered with the <a href="https://www.ams.ubc.ca/support-services/health-dental/" target="_blank">AMS/GSS Health and Dental plan</a>, you have up to 80% coverage of the cost towards psychotherapy services from a licensed psychologist, registered clinical counsellor, or a therapist with a Master鈥檚 degree in Social Work.聽Learn how to find a <a href="/health/counselling-services/finding-private-counsellor">private mental health professional</a> for your concerns.</p> </article> <article class="ds-1col node node-cp-text node-even view-mode-default clearfix"> <h3>24/7 Support</h3> <h4>If you need to talk to a health professional</h4> <ul class="custom-list list-theme"><li><a href="https://here2talk.ca/home" target="_blank">Here2Talk</a><br /> Call, chat online, or use the mobile app to get free, immediate, 24/7 mental health counselling, available in various languages for post-secondary students in British Columbia. UBC students can reach out as often as needed, anytime, from anywhere in the world.</li> <li><a href="https://crisiscentre.bc.ca/" target="_blank">Crisis Centre BC</a><br /> If you or someone you know is feeling hopeless or at risk of harm, call or chat online with a crisis responder any time.</li> <li><a href="https://www.hopeforwellness.ca/" target="_blank">First Nations and Inuit Hope for Wellness Help Line</a><br /> Receive online and phone counselling and crisis support.</li> </ul></article> <article class="ds-1col node node-cp-text node-odd view-mode-default clearfix"> <h3>Online self-help tools</h3> <ul class="custom-list list-theme"><li><a href="https://ca.taoconnect.org/register" target="_blank">Therapy Assistance Online (TAO)</a><br /> Manage your well-being with tools on stress, relationship problems, substance use, and more. Register with a UBC email, which you can <a href="https://it.ubc.ca/services/email-voice-internet/ubc-student-email-service#getting-started" target="_blank">set up聽for free</a>.</li> <li><a href="http://mindhealthbc.ca" target="_blank">MindHealth BC</a><br /> Take an online assessment and find resources to support your mental health.</li> </ul></article> </section> </div> <div class="group-divider span1"></div> <div class="group-right span4"> <div class="link-goback"><script> (function ($) { var incomingURL = document.referrer; if ( incomingURL.includes('/support') ) { $( '<a href="/support" title="Back to support" class="link-page-arrow-back" alt="Go back to support page">Back to support</a>' ).insertBefore( $('.link-goback') ); } })(jQuery); </script></div><aside class="service-info"><h3>Counselling Services</h3><h5>Contact us</h5><div class="contact"><ul><li class="type-phone"><span>Phone</span><a href="tel:604 822 3811">604 822 3811</a></li></ul></div><div class="notes"><p>UBC Counselling Services is situated on the traditional, ancestral, and unceded territory of the Musqueam people.</p> <div class="accordion open"> <div class="accordion-heading"> <h4>Address</h4> </div> <div class="accordion-content clearfix"> <p><strong>Brock Hall, Room 1040</strong><br /> 1874 East Mall<br /> Vancouver, BC V6T 1Z1</p> <div class="media_embed" height="450px" width="600px"><iframe allowfullscreen="" frameborder="0" height="450px" src="https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d2603.4140291979998!2d-123.25466458465013!3d49.26855147969333!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x548672b729b42cdd%3A0xb0d37417e04e8be5!2s1874+E+Mall%2C+Vancouver%2C+BC+V6T+1Z1!5e0!3m2!1sen!2sca!4v1537911526276" style="border:0" width="600px"></iframe></div> <p><strong>Counselling Services Annex</strong><br /> 1930 East Mall<br /> Vancouver, BC V6T 1Z1</p> <div class="media_embed" height="450px" width="600px"><iframe allowfullscreen="" frameborder="0" height="450px" src="https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d2603.4795876813564!2d-123.25396794868982!3d49.26730907967937!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x548672b6e52e8b27%3A0xd3b7494105fa3dbf!2s1930%20E%20Mall%2C%20Vancouver%2C%20BC!5e0!3m2!1sen!2sca!4v1658441466749!5m2!1sen!2sca" style="border:0" width="600px"></iframe></div> </div> </div> </div><div class="ds-1col node node-unit node-teaser node-even row-fluid view-mode-teaser clearfix"> <div class="opening-time" data-source="293609"> <h5>Hours</h5> <div class="status"></div> <div class="qless" > <div class="description"><p></p> </div> <div class="queue-info"> <a class="qless-refresh" title="Refresh" alt="Refresh"><i class="icon-refresh"></i></a> <div class="info-wrapper"> <div class="qless-forecast"> <label>Forecast wait time</label> <div class="forecast label-number">0</div> <div class="label-minute">mins</div> </div> <div class="qless-people"> <label>People currently in line</label> <div class="people label-number">0</div> </div> </div> <div class="qless-timestamp">Last updated at <span class="timestamp">-</span></div> </div> </div> <div class="hours"></div> <div class="exceptions"></div> <div class="notes"><p>Call us on weekdays from 8:00 am to 4:30 pm, or visit us in person from 8:30 am to 4:30 pm. 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