Language & Communication Access Services

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data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000027&office_id=MSH00100OOO00000000027&utm_dom=www.mountsinai.org&sp=1">Gastroenterology</option> <option value="MSH00000DDD00000000052" data-office-id="MSH00100OOO00000000052" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000052&office_id=MSH00100OOO00000000052&utm_dom=www.mountsinai.org&sp=1">Genetics and Genomics</option> <option value="MSH00000DDD00000000029" data-office-id="MSH00100OOO00000000029" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000029&office_id=MSH00100OOO00000000029&utm_dom=www.mountsinai.org&sp=1">Geriatric Medicine</option> <option value="MSH00000DDD00000000037" data-office-id="MSH00100OOO00000000037" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000037&office_id=MSH00100OOO00000000037&utm_dom=www.mountsinai.org&sp=1">Hematology</option> <option value="MSH00000DDD00000000039" data-office-id="MSH00100OOO00000000039" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000039&office_id=MSH00100OOO00000000039&utm_dom=www.mountsinai.org&sp=1">Infectious Disease</option> <option value="MSH00000DDD00000000040" data-office-id="MSH00100OOO00000000040" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000040&office_id=MSH00100OOO00000000040&utm_dom=www.mountsinai.org&sp=1">Internal Medicine</option> <option value="MSH00000DDD00000000055" data-office-id="MSH00100OOO00000000055" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000055&office_id=MSH00100OOO00000000055&utm_dom=www.mountsinai.org&sp=1">Nephrology</option> <option value="MSH00000DDD00000000056" data-office-id="MSH00100OOO00000000056" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000056&office_id=MSH00100OOO00000000056&utm_dom=www.mountsinai.org&sp=1">Neurological/Neurosurgery</option> <option value="MSH00000DDD00000000057" data-office-id="MSH00100OOO00000000057" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000057&office_id=MSH00100OOO00000000057&utm_dom=www.mountsinai.org&sp=1">Neurology</option> <option value="MSH00000DDD00000000060" data-office-id="MSH00100OOO00000000060" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000060&office_id=MSH00100OOO00000000060&utm_dom=www.mountsinai.org&sp=1">Obstetrics and Gynecology</option> <option value="MSH00000DDD00000000061" data-office-id="MSH00100OOO00000000061" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000061&office_id=MSH00100OOO00000000061&utm_dom=www.mountsinai.org&sp=1">Occupational Medicine</option> <option value="MSH00000DDD00000000065" data-office-id="MSH00100OOO00000000065" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000065&office_id=MSH00100OOO00000000065&utm_dom=www.mountsinai.org&sp=1">Ophthalmology</option> <option value="MSH00000DDD00000000069" data-office-id="MSH00100OOO00000000069" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000069&office_id=MSH00100OOO00000000069&utm_dom=www.mountsinai.org&sp=1">Orthopaedic / Orthopaedic Surgery</option> <option value="MSH00000DDD00000000070" data-office-id="MSH00100OOO00000000070" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000070&office_id=MSH00100OOO00000000070&utm_dom=www.mountsinai.org&sp=1">Pain Management</option> <option value="MSH00000DDD000000000071" data-office-id="MSH00100OOO00000000071" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000071&office_id=MSH00100OOO00000000071&utm_dom=www.mountsinai.org&sp=1">Pediatrics</option> <option value="MSH00000DDD000000000101" data-office-id="MSH00100OOO000000000101" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000101&office_id=MSH00100OOO000000000101&utm_dom=www.mountsinai.org&sp=1">Plastic and Reconstructive Surgery</option> <option value="MSH00000DDD000000000102" data-office-id="MSH00100OOO000000000102" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000102&office_id=MSH00100OOO000000000102&utm_dom=www.mountsinai.org&sp=1">Podiatry</option> <option value="MSH00000DDD000000000104" data-office-id="MSH00100OOO000000000104" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000104&office_id=MSH00100OOO000000000104&utm_dom=www.mountsinai.org&sp=1">Preventive Medicine</option> <option value="MSH00000DDD000000000103" data-office-id="MSH00100OOO000000000103" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000103&office_id=MSH00100OOO000000000103&utm_dom=www.mountsinai.org&sp=1">Primary Care (Internal Medicine)</option> <option value="MSH00000DDD000000000106" data-office-id="MSH00100OOO000000000106" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000106&office_id=MSH00100OOO000000000106&utm_dom=www.mountsinai.org&sp=1">Psychology-PhD</option> <option value="MSH00000DDD000000000109" data-office-id="MSH00100OOO000000000109" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000109&office_id=MSH00100OOO000000000109&utm_dom=www.mountsinai.org&sp=1">Pulmonology/Sleep Medicine</option> <option value="MSH00000DDD000000000111" data-office-id="MSH00100OOO000000000111" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000111&office_id=MSH00100OOO000000000111&utm_dom=www.mountsinai.org&sp=1">Radiology</option> <option value="MSH00000DDD000000000114" data-office-id="MSH00100OOO000000000114" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000114&office_id=MSH00100OOO000000000114&utm_dom=www.mountsinai.org&sp=1">Rehabilitation and Physical Medicine</option> <option value="MSH00000DDD000000000116" data-office-id="MSH00100OOO000000000116" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000116&office_id=MSH00100OOO000000000116&utm_dom=www.mountsinai.org&sp=1">Rheumatology</option> <option value="MSH00000DDD000000000126" data-office-id="MSH00100OOO000000000126" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000126&office_id=MSH00100OOO000000000126&utm_dom=www.mountsinai.org&sp=1">Spine</option> <option value="MSH00000DDD000000000120" data-office-id="MSH00100OOO000000000120" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000120&office_id=MSH00100OOO000000000120&utm_dom=www.mountsinai.org&sp=1">Surgery</option> <option value="MSH00000DDD000000000123" data-office-id="MSH00100OOO000000000123" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000123&office_id=MSH00100OOO000000000123&utm_dom=www.mountsinai.org&sp=1">Transplant</option> <option value="MSH00000DDD000000000125" data-office-id="MSH00100OOO000000000125" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000125&office_id=MSH00100OOO000000000125&utm_dom=www.mountsinai.org&sp=1">Urology</option> <optgroup label=""></optgroup> </select> </div> <div class="button-div">Next</div> </div> </form> </div> </div> </div> </div> </section>  </div> </div> </li> <li class=""> <i role="button" data-toggle="dropdown" 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data-target="#273e31c21f4c4510VgnVCM20000092e7510aRCRD_97c02f9fad258610VgnVCM1000005715020aRCRD" aria-expanded="false" class="fa fa-angle-down"></i> <a href="/about/executive-leadership" aria-label="Right Nav Links">Executive Leadership</a> <div id="273e31c21f4c4510VgnVCM20000092e7510aRCRD_97c02f9fad258610VgnVCM1000005715020aRCRD" class="collapse white-bg "> <ul role="menu"> <li role="menuitem"><a href="/about/executive-leadership/brendan-carr">Brendan G. 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class="mob-readmore__container--main mob-readmore__height-locked rte"> <p>The Mount Sinai Health System provides interpretation and translation services to patients and/or family members who prefer to communicate in a language other than English. Assistive devices are also available to persons with disabilities to help them communicate with providers and staff during their visit. All services are provided free of charge.</p> <p>Qualified Medical Interpreters for spoken languages</p> <ul> <li>Over-the-phone interpretation services in more than 200 languages available 24/7</li> <li>Video remote interpretation services available in 35 languages</li> <li>In-person interpretation services through staff or agency interpreters  (requires advanced notification)</li> </ul> <p>Qualified Sign Language interpreters for Deaf individuals</p> <ul> <li>In-person ASL or other Sign Language (requires advanced notification)</li> <li>ASL video remote interpretation available 24/7</li> <li>Tactile interpreters for Deaf-blind individuals (requires advanced notification)</li> </ul> <p>Assistive devices</p> <ul> <li>Clear masks</li> <li>Videophones</li> <li>Captioned telephones</li> <li>Multilingual communication boards</li> <li>Sound amplifiers</li> <li>Large-type forms</li> <li>Preadmission and discharge instructions in audio format</li> <li>CART Services (requires advanced notification)</li> <li><span>Automated audio transcription apps (patients and family members are allowed to use their own device)</span></li> </ul> <p>Written Translation Services</p> <ul> <li>Multilingual forms</li> <li>Patient education material</li> <li>Patient’s Rights signage <ul> <li>Patients’ Bill of Rights</li> <li>Parents’ Bill of Rights</li> <li>Breastfeeding Mothers’ Bill of Rights</li> <li><a href="https://www1.nyc.gov/assets/doh/downloads/pdf/ah/lgbtq-bor-wallet.pdf" target="_blank">LGBTQ Health Care Bill of Rights</a></li> </ul> </li> <li><a href="/about/covid19/staff-resources/patient-staff-materials">COVID-19 Patient Material</a></li> </ul> <p><a href="https://www.health.ny.gov/professionals/patients/patient_rights/" target="_blank">Patients' Rights in New York State</a></p> <p><strong>Contact Us</strong></p> <p>The Mount Sinai Health System has a <a href="/files/MSHealth/Assets/MSH/Support/Communication-Assistance-Non-Discrimination.pdf" target="_blank">Language Assistance Program</a> at each of the main hospital campuses:</p> <ul> <li>Mount Sinai Beth Israel: 212-844-8555</li> <li>Mount Sinai Brooklyn: 718-951-3005</li> <li>The Mount Sinai Hospital: 212-659-8990</li> <li>Mount Sinai Queens: 718-267-4273</li> <li>Mount Sinai Morningside: 212-523-2187</li> <li>Mount Sinai West: 212-523-2187</li> <li>New York Eye and Ear Infirmary of Mount Sinai: 212-979-4093</li> <li>Mount Sinai South Nassau: 516-632-3484</li> </ul> <p><strong>Non Discrimination Statement</strong></p> <p>Consistent with federal, state and city law, it is the policy of the Mount Sinai Health System that the hospitals, ancillary areas, medical practices, and the Icahn School of Medicine will not tolerate hateful, discriminatory, racist, bigoted or abusive speech or behavior of any kind on the basis of age, color, disability, gender, gender identity, immigration status, marital or partnership status, military service, national origin, pregnancy, race, religion/creed, sexual orientation or any other status protected by law. </p> <p><a href="/nondiscrimination-notice">Non-Discrimination Notice</a></p> <div class="mob-readmore__container--btn visible-xs"> <button class="mob-readmore__btn--show-all" name="mobile-show-all" id="mob-readmore__show-all">Read More</button> </div> </section> </main> <script type="text/javascript"> mshs.text.translateCTAs("97c02f9fad258610VgnVCM1000005715020aRCRD_text"); 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<label><input type="radio" name="footer-map" value="urgent-care"><span>Urgent Care/Walk-In</span></label> </li> </ul> </fieldset> <div class="select hospitals" data-elastic-exclude> <select aria-label="hospital"> <option value="choose" data-address="" data-number="" data-href="" data-number2="" data-href2="">Choose a location</option> <option class="notranslate" value="00e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Beth+Israel/@40.733066,-73.981926,16z/data=!4m5!3m4!1s0x0:0x747a17c9c9c3e88c!8m2!3d40.7330663!4d-73.9819259?hl=en-US" data-address="281 First Avenue (First Avenue at 16th Street) New York, NY 10003" data-number="212-420-2000" data-href="tel:2124202000" data-number2="" data-href2="tel:">Mount Sinai Beth Israel</option><option class="notranslate" value="81e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Brooklyn/@40.618732,-73.942987,16z/data=!4m5!3m4!1s0x0:0x784f36c592530078!8m2!3d40.6187324!4d-73.9429871?hl=en-US" data-address="3201 Kings Highway Brooklyn, NY 11234" data-number="718-252-3000" data-href="tel:7182523000" data-number2="718-312-7300" data-href2="tel:7183127300">Mount Sinai Brooklyn</option><option class="notranslate" value="c2e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/The+Mount+Sinai+Hospital/@40.789823,-73.953332,16z/data=!4m5!3m4!1s0x0:0x9797c11e6d7bc63f!8m2!3d40.7898228!4d-73.953332?hl=en-US" data-address="1 Gustave L. Levy Place New York, NY 10029" data-number="212-241-6500" data-href="tel:2122416500" data-number2="212-590-3300" data-href2="tel:2125903300">The Mount Sinai Hospital</option><option class="notranslate" value="85e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Morningside/@40.8052631,-73.963359,17z/data=!3m1!4b1!4m5!3m4!1s0x89c25859240401cb:0xa5fcfaf930e439d2!8m2!3d40.8052591!4d-73.9611703?hl=en-US" data-address="1111 Amsterdam Avenue New York, NY 10025" data-number="212-523-4000" data-href="tel:2125234000" data-number2="212-857-9990" data-href2="tel:2128579990">Mount Sinai Morningside</option><option class="notranslate" value="44e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Queens/@40.768098,-73.92487,16z/data=!4m5!3m4!1s0x0:0x909638963f87c55b!8m2!3d40.7680983!4d-73.9248696?hl=en-US" data-address="25-10 30th Avenue Astoria, NY 11102" data-number="718-932-1000" data-href="tel:7189321000" data-number2="" data-href2="tel:">Mount Sinai Queens</option><option class="notranslate" value="fd7b054dbba77610VgnVCM1000005715020aRCRD" data-mapurl="https://www.google.com/maps/dir//South+Nassau+Communities+Hospital,+1+Healthy+Way,+Oceanside,+NY+11572/@40.6519518,-73.6326876,17z/data=!4m8!4m7!1m0!1m5!1m1!1s0x89c27b42707c5b71:0xba44a917fcef1a39!2m2!1d-73.6304989!2d40.6519518" data-address="One Healthy Way Oceanside, NY 11572" data-number="877-768-8462" data-href="tel:8777688462" data-number2="" data-href2="tel:">Mount Sinai South Nassau</option><option class="notranslate" value="a3f604df05922510VgnVCM1000008ce7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+West/@40.769567,-73.986045,16z/data=!4m5!3m4!1s0x0:0x7bd728896053e9c8!8m2!3d40.769567!4d-73.9860452?hl=en-US" data-address="1000 Tenth Avenue New York, NY 10019" data-number="212-523-4000" data-href="tel:2125234000" data-number2="212-857-9990 " data-href2="tel:2128579990 ">Mount Sinai West </option><option class="notranslate" value="e7e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/New+York+Eye+and+Ear+Infirmary+of+Mount+Sinai/@40.731853,-73.984583,16z/data=!4m5!3m4!1s0x0:0x6262dd43ac578352!8m2!3d40.7318525!4d-73.9845832?hl=en-US" data-address="310 East 14th Street New York, NY 10003" data-number="212-979-4000" data-href="tel:2129794000" data-number2="" data-href2="tel:">New York Eye and Ear Infirmary of Mount Sinai</option><option class="notranslate" value="66a563ca102dd510VgnVCM2000005815020aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Union+Square/@40.734783,-73.989535,16z/data=!4m5!3m4!1s0x0:0x653199a7b6323431!8m2!3d40.7347832!4d-73.989535?hl=en-US" data-address="10 Union Square East New York, NY 10003" data-number="" data-href="tel:" data-number2="" data-href2="tel:">Mount Sinai-Union Square</option> </select> </div> <div class="select urgent-care hidden" data-elastic-exclude> <select aria-label="urgent-care"> <option value="choose" data-address="" data-number="" data-href="" data-number2="" data-href2="">Choose a location</option> <option class="notranslate" value="78386ef0a49be510VgnVCM1000005715020aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Union+Square+Urgent+Care+Center/@40.7348125,-73.991796,17z/data=!3m1!4b1!4m5!3m4!1s0x89c25998c6a132bb:0x5a408122d7a047d9!8m2!3d40.7348085!4d-73.9896073" data-address="10 Union Square East, Suite 2Q New York, NY 10003" data-number="212-844-6000" data-href="tel:2128446000" data-number2="" data-href2="tel:">Mount Sinai-Union Square Urgent Care</option><option class="notranslate" value="25037187d5f03510VgnVCM20000092e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Urgent+Care+Upper+West+Side/@40.7796936,-73.9895206,14z/data=!4m8!1m2!2m1!1sMount+Sinai+Urgent+Care+and+Multispecialty+Physicians+Upper+West+Side!3m4!1s0x89c2589cc2b562a1:0xa95d898b4d1f2351!8m2!3d40.7896225!4d-73.9701614" data-address="638 Columbus Avenue New York, NY 10024" data-number="212-828-3250" data-href="tel:2128283250" data-number2="" data-href2="tel:">Mount Sinai Doctors-Urgent Care & Multispecialty, Upper West Side</option><option class="notranslate" value="d9437187d5f03510VgnVCM20000092e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Doctors+-+West+23rd+Street/@40.7457603,-74.0009292,17z/data=!3m1!4b1!4m5!3m4!1s0x89c259bb2472711f:0x4623b7074bd88fdb!8m2!3d40.7457563!4d-73.9987405" data-address=" 309 West 23rd Street, 2nd Floor New York, NY 10011" data-number="212-256-7000" data-href="tel:2122567000" data-number2="" data-href2="tel:">Mount Sinai Doctors West 23rd Street</option><option class="notranslate" value="d4537187d5f03510VgnVCM20000092e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Doctors+-+East+34th+Street/@40.747578,-73.983956,17z/data=!3m1!4b1!4m5!3m4!1s0x89c2590782ff9205:0x3574fb31257c6330!8m2!3d40.747574!4d-73.9817673" data-address="55 East 34th Street 1st and 5th Floors New York, NY 10016" data-number="212-252-6000" data-href="tel:2122526000" data-number2="" data-href2="tel:">Mount Sinai Doctors East 34th Street</option><option class="notranslate" value="ca177a44fb9d2910VgnVCM100000125aec0aRCRD" data-mapurl="https://www.google.com/maps/place/30-14+Crescent+St,+Long+Island+City,+NY+11102/@40.768072,-73.9283047,17z/data=!3m1!4b1!4m6!3m5!1s0x89c25f4869a24611:0xd26a8bde1bc1a76f!8m2!3d40.768072!4d-73.9257298!16s%2Fg%2F11c288783n?entry=ttu&g_ep=EgoyMDI0MTAyOS4wIKXMDSoASAFQAw%3D%3D" data-address="30-14 Crescent Street Long Island City, NY 11102" data-number="718-808-7003" data-href="tel:7188087003" data-number2="" data-href2="tel:">Mount Sinai Express Care-Queens</option><option class="notranslate" value="01510886b7947810VgnVCM100000125aec0aRCRD" data-mapurl="" data-address="Join from your web browser or use the MyMountSinai app New York, NY " data-number="1-855-343-3470" data-href="tel:18553433470" data-number2="" 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