CINXE.COM

<style> .alert-info { background: #e9edf0 !important; border-color: #e9edf0 !important; } .searchbox { display: flex; background: #D9EEFF; padding: 6rem 0rem; position: fixed; width: 100%; box-shadow: 0px 4px 4px rgb(0 0 0 / 25%); margin: -11rem -2rem; z-index: 98; } @media only screen and (max-width: 600px) { .wp-pagenavi{ padding:20px !important } } </style> <!DOCTYPE html> <html lang="en" style="margin-top: 0rem !important;"> <head> <meta charset="utf-8"> <meta name="viewport" content=" initial-scale=1.0"> <title>Exotel Developer Portal</title> <meta charset="UTF-8"> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/animate.css/3.5.2/animate.min.css"> <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap@3.4.1/dist/css/bootstrap.min.css" integrity="sha384-HSMxcRTRxnN+Bdg0JdbxYKrThecOKuH5zCYotlSAcp1+c8xmyTe9GYg1l9a69psu" crossorigin="anonymous"> <link href='https://fonts.googleapis.com/css?family=Nunito Sans' rel='stylesheet'> <meta name='robots' content='max-image-preview:large' /> <link rel='dns-prefetch' href='//fonts.googleapis.com' /> <link rel='dns-prefetch' href='//use.fontawesome.com' /> <link rel='dns-prefetch' href='//s.w.org' /> <link rel='dns-prefetch' href='//www.googletagmanager.com' /> <script type="text/javascript"> window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/13.1.0\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/13.1.0\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/developer.exotel.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=5.8.10"}}; !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;r<o.length;r++)t.supports[o[r]]=function(e){if(!p||!p.fillText)return!1;switch(p.textBaseline="top",p.font="600 32px Arial",e){case"flag":return s([127987,65039,8205,9895,65039],[127987,65039,8203,9895,65039])?!1:!s([55356,56826,55356,56819],[55356,56826,8203,55356,56819])&&!s([55356,57332,56128,56423,56128,56418,56128,56421,56128,56430,56128,56423,56128,56447],[55356,57332,8203,56128,56423,8203,56128,56418,8203,56128,56421,8203,56128,56430,8203,56128,56423,8203,56128,56447]);case"emoji":return!s([10084,65039,8205,55357,56613],[10084,65039,8203,55357,56613])}return!1}(o[r]),t.supports.everything=t.supports.everything&&t.supports[o[r]],"flag"!==o[r]&&(t.supports.everythingExceptFlag=t.supports.everythingExceptFlag&&t.supports[o[r]]);t.supports.everythingExceptFlag=t.supports.everythingExceptFlag&&!t.supports.flag,t.DOMReady=!1,t.readyCallback=function(){t.DOMReady=!0},t.supports.everything||(n=function(){t.readyCallback()},a.addEventListener?(a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(n=t.source||{}).concatemoji?c(n.concatemoji):n.wpemoji&&n.twemoji&&(c(n.twemoji),c(n.wpemoji)))}(window,document,window._wpemojiSettings); </script> <style type="text/css"> img.wp-smiley, img.emoji { display: inline !important; border: none !important; box-shadow: none !important; height: 1em !important; width: 1em !important; margin: 0 .07em !important; vertical-align: -0.1em !important; background: none !important; padding: 0 !important; } </style> <link rel='stylesheet' id='wp-block-library-css' href='https://developer.exotel.com/wp-includes/css/dist/block-library/style.min.css?ver=5.8.10' type='text/css' media='all' /> <link rel='stylesheet' id='contact-form-7-css' href='https://developer.exotel.com/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=5.5.3' type='text/css' media='all' /> <link rel='stylesheet' id='pld-font-awesome-css' href='https://developer.exotel.com/wp-content/plugins/posts-like-dislike/css/fontawesome/css/all.min.css?ver=1.0.6' type='text/css' media='all' /> <link rel='stylesheet' id='pld-frontend-css' href='https://developer.exotel.com/wp-content/plugins/posts-like-dislike/css/pld-frontend.css?ver=1.0.6' type='text/css' media='all' /> <link rel='stylesheet' id='wp-pagenavi-css' href='https://developer.exotel.com/wp-content/plugins/wp-pagenavi/pagenavi-css.css?ver=2.70' type='text/css' media='all' /> <link rel='stylesheet' id='search-filter-plugin-styles-css' href='https://developer.exotel.com/wp-content/plugins/search-filter-pro/public/assets/css/search-filter.min.css?ver=2.5.11' type='text/css' media='all' /> <link rel='stylesheet' id='main-styles-css' href='https://developer.exotel.com/wp-content/themes/exotel/style.css?ver=1669217987' type='text/css' media='' /> <link rel='stylesheet' id='font-css' href='https://fonts.googleapis.com/css?family=Muli%3A300%2C400%2C600%2C800&ver=5.8.10' type='text/css' media='all' /> <link rel='stylesheet' id='style-css' href='https://developer.exotel.com/wp-content/themes/exotel/assets/css/styles.css?ver=5.8.10' type='text/css' media='all' /> <link rel='stylesheet' id='icons-css' href='https://use.fontawesome.com/releases/v5.0.1/css/all.css?ver=5.8.10' type='text/css' media='all' /> <script type='text/javascript' src='https://developer.exotel.com/wp-includes/js/jquery/jquery.min.js?ver=3.6.0' id='jquery-core-js'></script> <script type='text/javascript' src='https://developer.exotel.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.3.2' id='jquery-migrate-js'></script> <script type='text/javascript' id='pld-frontend-js-extra'> /* <![CDATA[ */ var pld_js_object = {"admin_ajax_url":"https:\/\/developer.exotel.com\/wp-admin\/admin-ajax.php","admin_ajax_nonce":"2ea8e33e15"}; /* ]]> */ </script> <script type='text/javascript' src='https://developer.exotel.com/wp-content/plugins/posts-like-dislike/js/pld-frontend.js?ver=1.0.6' id='pld-frontend-js'></script> <script type='text/javascript' id='search-filter-plugin-build-js-extra'> /* <![CDATA[ */ var SF_LDATA = {"ajax_url":"https:\/\/developer.exotel.com\/wp-admin\/admin-ajax.php","home_url":"https:\/\/developer.exotel.com\/","extensions":[]}; /* ]]> */ </script> <script type='text/javascript' src='https://developer.exotel.com/wp-content/plugins/search-filter-pro/public/assets/js/search-filter-build.min.js?ver=2.5.11' id='search-filter-plugin-build-js'></script> <script type='text/javascript' src='https://developer.exotel.com/wp-content/plugins/search-filter-pro/public/assets/js/chosen.jquery.min.js?ver=2.5.11' id='search-filter-plugin-chosen-js'></script> <link rel="https://api.w.org/" href="https://developer.exotel.com/wp-json/" /><link rel="alternate" type="application/json" href="https://developer.exotel.com/wp-json/wp/v2/pages/4783" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://developer.exotel.com/xmlrpc.php?rsd" /> <link rel="wlwmanifest" type="application/wlwmanifest+xml" href="https://developer.exotel.com/wp-includes/wlwmanifest.xml" /> <meta name="generator" content="WordPress 5.8.10" /> <link rel="canonical" href="https://developer.exotel.com/faqs" /> <link rel='shortlink' href='https://developer.exotel.com/?p=4783' /> <link rel="alternate" type="application/json+oembed" href="https://developer.exotel.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fdeveloper.exotel.com%2Ffaqs" /> <link rel="alternate" type="text/xml+oembed" href="https://developer.exotel.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fdeveloper.exotel.com%2Ffaqs&format=xml" /> <meta name="generator" content="Site Kit by Google 1.68.0" /><style></style>  <script type="text/javascript"> ( function( w, d, s, l, i ) { w[l] = w[l] || []; w[l].push( {'gtm.start': new Date().getTime(), event: 'gtm.js'} ); var f = d.getElementsByTagName( s )[0], j = d.createElement( s ), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore( j, f ); } )( window, document, 'script', 'dataLayer', 'GTM-TSLF3FD' ); </script>  <link rel="icon" href="https://developer.exotel.com/wp-content/uploads/2023/04/cropped-white-bg-X-01-1-32x32.png" sizes="32x32" /> <link rel="icon" href="https://developer.exotel.com/wp-content/uploads/2023/04/cropped-white-bg-X-01-1-192x192.png" sizes="192x192" /> <link rel="apple-touch-icon" href="https://developer.exotel.com/wp-content/uploads/2023/04/cropped-white-bg-X-01-1-180x180.png" /> <meta name="msapplication-TileImage" content="https://developer.exotel.com/wp-content/uploads/2023/04/cropped-white-bg-X-01-1-270x270.png" />  <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/swiper/swiper-bundle.min.css"/> <style> html { margin-top: 0% !important; } .carousel-indicators .active{ width: 20px; } @media (min-width: 1441px){ .nav-container { width: 1170px !important; } nav ul.nav { margin-top: 0px !important; } } @media (min-width: 1200px){ .nav-container { width: 1170px !important; } nav ul.nav { margin-top: 0px !important; } } .rotateimg180 { -webkit-transform:rotate(180deg); -moz-transform: rotate(180deg); -ms-transform: rotate(180deg); -o-transform: rotate(180deg); transform: rotate(180deg); } .res-nav{ align-items: center; } @media only screen and (min-width: 1200px) { .res-nav{ display: flex !important; align-items: center; justify-content: center; } } .searchoverlay { height: 0%; width: 100%; position: fixed; top: 0; left: 0; background-color: white; overflow-y: hidden; transition: 0.5s; z-index: 99 !important; margin-top: 5em !important; border-bottom: 2px solid #0098FF; } .searchoverlay-content { position: relative; width: 100%; text-align: center; margin-top: 45px; } .searchoverlay .closebtn { position: absolute; top: 35px; right: 45px; font-size: 60px; opacity: 1; z-index: 999 !important; text-decoration: none !important; } .sf-field-search label input{ border-bottom: none !important; border: 1px solid #0098FF !important; } @media screen and (max-height: 450px) { .searchoverlay {overflow-y: auto;} .searchoverlay a {font-size: 20px} .searchoverlay .closebtn { font-size: 40px; top: 15px; right: 35px; opacity: 1; z-index: 999 !important; color: white !important; text-decoration: none !important; } } ::-webkit-scrollbar { width: 5px; } /* Track */ ::-webkit-scrollbar-track { box-shadow: inset 0 0 5px grey; border-radius: 5px; } /* Handle */ ::-webkit-scrollbar-thumb { background: lightgray; border-radius: 5px; } /* Handle on hover */ ::-webkit-scrollbar-thumb:hover { background: lightgray; } #myGlobalSearchNav{ z-index: 99 !important; } .gbl-spc{ margin-top:-2.35rem !important; } @media only screen and (max-width: 600px) { .gbl-spc{ margin-top:-1.35rem !important; } .searchoverlay-content { padding:3rem 1rem !important; } .searchoverlay .closebtn { top:0px !important; right: 10px !important; font-size: 50px !important; } } @media (min-width: 768px){ .navbar { border-radius: 0px !important; } } </style> </head> <body>  <div id="myNav" class="overlay hidden-lg" style="overflow-y: scroll;overflow-x: hidden;z-index:9999;"> <a href="javascript:void(0)" class="closebtn " onclick="closeNav()">×</a> <div class="overlay-content slide-left hidden-lg" style="z-index:9999;" > <div style="background: #FFFF;position:absolute;width:100%;"> <div class="row" style="margin-left: 0px;margin-right: 0px;margin-top: 3px;background: #0000;"> <div class="col-md-12" style="height: 64px;padding-top: 12px;left:10px;"><img src="https://developer.exotel.com/wp-content/uploads/2019/10/ExotelDeveloper-Logo.svg" alt=""> <svg onclick="closeNav()" xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" viewBox="0 0 24 24" fill="none" style="font-size: 40px;position: absolute;right: 30px;color: #0098FF;" > <a href="javascript:void(0)" class="closebtn" > <path d="M6.2253 4.81108C5.83477 4.42056 5.20161 4.42056 4.81108 4.81108C4.42056 5.20161 4.42056 5.83477 4.81108 6.2253L10.5858 12L4.81114 17.7747C4.42062 18.1652 4.42062 18.7984 4.81114 19.1889C5.20167 19.5794 5.83483 19.5794 6.22535 19.1889L12 13.4142L17.7747 19.1889C18.1652 19.5794 18.7984 19.5794 19.1889 19.1889C19.5794 18.7984 19.5794 18.1652 19.1889 17.7747L13.4142 12L19.189 6.2253C19.5795 5.83477 19.5795 5.20161 19.189 4.81108C18.7985 4.42056 18.1653 4.42056 17.7748 4.81108L12 10.5858L6.2253 4.81108Z" fill="currentColor"> </path> </a> </svg> <div style="margin-top: 29px;margin-bottom:20%"> <div class="col-md-12" style="padding-right: 0px;padding-left: 0px;"> <div><a class="btn btn-default" role="button" href="https://developer.exotel.com/" style="width: 98%;text-align: left;background: rgba(255,255,255,0);font-size: 20px;border-style: none;box-shadow: none;background: transparent;padding-left: 12px;margin-top: 10px;margin-bottom: 10px;"><span>Home</span> </a> </div> <div > <div onclick="funcollapse('collapse-1')"> <a class="btn btn-default coll" data-toggle="collapse" aria-expanded="false" aria-controls="collapse-1" href="#collapse-1" role="button" style="width: 98%;text-align: left;background: rgba(255,255,255,0);font-size: 20px;border-style: none;box-shadow: none;background: transparent;;padding-left: 12px;margin-top: 10px;margin-bottom: 10px;">API Docs <svg xmlns="http://www.w3.org/2000/svg" id="collapse-1icond" class="icond" width="1em" height="1em" viewBox="0 0 24 24" fill="none" style="font-size: 26px;position: absolute;right: 30px;transform-origin: 50% 50% rotate(90);"> <path d="M6.34317 7.75732L4.92896 9.17154L12 16.2426L19.0711 9.17157L17.6569 7.75735L12 13.4142L6.34317 7.75732Z" fill="currentColor"></path> </svg> <svg xmlns="http://www.w3.org/2000/svg" id="collapse-1iconu" class="rotateimg180 iconu" width="1em" height="1em" viewBox="0 0 24 24" fill="none" style="display:none;font-size: 26px;position: absolute;right: 30px;transform-origin: 50% 50% rotate(90);"> <path d="M6.34317 7.75732L4.92896 9.17154L12 16.2426L19.0711 9.17157L17.6569 7.75735L12 13.4142L6.34317 7.75732Z" fill="currentColor"></path> </svg> </a> </div> <div class="collapse coll-in" id="collapse-1"> <div class="container" style="padding-right: 0px;padding-left: 0px;"> <div> <div class="col-md-12" style="display: flex;flex-direction: column;flex-wrap: wrap;height: 308.156px;background: rgba(0,152,255,0.19);border-radius: 18px;border: 1px solid rgba(51,51,51,0.15);margin-right:10px;"> <h1 onclick="locachange('https://developer.exotel.com/api/make-a-call-api')" href="https://developer.exotel.com/api/make-a-call-api" style="width: 80px;font-size: 20px;text-align: left;">Voice</h1> <h1 onclick="locachange('https://developer.exotel.com/api/sms')" href="https://developer.exotel.com/api/sms" style="width: 80px;font-size: 20px;text-align: left;">SMS</h1> <h1 onclick="locachange('https://developer.exotel.com/api/exophones')" href="https://developer.exotel.com/api/exophones" style="width: 80px;font-size: 20px;text-align: left;">Exophones</h1> <h1 onclick="locachange('https://developer.exotel.com/api/heart-beat')" href="https://developer.exotel.com/api/heart-beat" style="width: 80px;font-size: 20px;text-align: left;">Heartbeat</h1> <h1 onclick="locachange('https://developer.exotel.com/api/campaigns')" href="https://developer.exotel.com/api/campaigns" style="width: 80px;font-size: 20px;text-align: left;">Call Campaigns</h1> <h1 onclick="locachange('https://developer.exotel.com/api/sms-campaigns')" href="https://developer.exotel.com/api/sms-campaigns" style="width: 80px;font-size: 20px;text-align: left;">SMS Campaigns</h1> <h1 onclick="locachange('https://developer.exotel.com/api/leadassist-greenvn')" href="https://developer.exotel.com/api/leadassist-greenvn" style="width: 80px;font-size: 20px;text-align: left;">Lead聽Assist</h1> <h1 onclick="locachange('https://developer.exotel.com/api/users')" href="https://developer.exotel.com/api/users" style="width: 80px;font-size: 20px;text-align: left;">Users</h1> <h1 onclick="locachange('https://developer.exotel.com/api/product-exoverify-apis')" href="https://developer.exotel.com/api/product-exoverify-apis" style="width: 80px;font-size: 20px;text-align: left;">ExoVerify</h1> <h1 onclick="locachange('https://developer.exotel.com/api/whatsapp')" href="https://developer.exotel.com/api/whatsapp" style="width: 80px;font-size: 20px;text-align: left;">Whatsapp </h1> <h1 onclick="locachange('https://developer.exotel.com/api/url-shortening')" href="https://developer.exotel.com/api/url-shortening" style="width: 80px;font-size: 20px;text-align: left;">URL shortening</h1> <h1 onclick="locachange('https://developer.exotel.com/api')" href="https://developer.exotel.com/api" style="width: 80px;font-size: 20px;text-align: left;">More...</h1> </div> </div> </div> </div> </div> <div > <div onclick="funcollapse('collapse-2')"> <a class="btn btn-default coll" data-toggle="collapse" aria-expanded="false" aria-controls="collapse-2" href="#collapse-2" role="button" style="width: 98%;text-align: left;background: rgba(255,255,255,0);font-size: 20px;border-style: none;box-shadow: none;background: transparent;;padding-left: 12px;margin-top: 10px;margin-bottom: 10px;">API Console <svg xmlns="http://www.w3.org/2000/svg" id="collapse-2icond" class="icond" width="1em" height="1em" viewBox="0 0 24 24" fill="none" style="font-size: 26px;position: absolute;right: 30px;transform-origin: 50% 50% rotate(90);"> <path d="M6.34317 7.75732L4.92896 9.17154L12 16.2426L19.0711 9.17157L17.6569 7.75735L12 13.4142L6.34317 7.75732Z" fill="currentColor"></path> </svg> <svg xmlns="http://www.w3.org/2000/svg" id="collapse-2iconu" class="rotateimg180 iconu" width="1em" height="1em" viewBox="0 0 24 24" fill="none" style="display:none;font-size: 26px;position: absolute;right: 30px;transform-origin: 50% 50% rotate(90);"> <path d="M6.34317 7.75732L4.92896 9.17154L12 16.2426L19.0711 9.17157L17.6569 7.75735L12 13.4142L6.34317 7.75732Z" fill="currentColor"></path> </svg> </a> </div> <div class="collapse coll-in" id="collapse-2"> <div class="container" style="padding-right: 0px;padding-left: 0px;"> <div> <div class="col-md-12" style="display: flex;flex-direction: column;flex-wrap: wrap;height: 308.156px;background: rgba(0,152,255,0.19);border-radius: 18px;border: 1px solid rgba(51,51,51,0.15);margin-right:10px;"> <h1 onclick="locachange('https://developer.exotel.com/api-console/make-a-call-api')" href="https://developer.exotel.com/api-console/make-a-call-api" style="width: 80px;font-size: 20px;text-align: left;">Voice</h1> <h1 onclick="locachange('https://developer.exotel.com/api-console/product-sms')" href="https://developer.exotel.com/api-console/product-sms" style="width: 80px;font-size: 20px;text-align: left;">SMS</h1> <h1 onclick="locachange('https://developer.exotel.com/api-console/exophone')" href="https://developer.exotel.com/api-console/exophone" style="width: 80px;font-size: 20px;text-align: left;">Exophones</h1> <h1 onclick="locachange('https://developer.exotel.com/api-console/heart-beat')" href="https://developer.exotel.com/api-console/heart-beat" style="width: 80px;font-size: 20px;text-align: left;">Heartbeat</h1> <h1 onclick="locachange('https://developer.exotel.com/api-console/campaigns')" href="https://developer.exotel.com/api-console/campaigns" style="width: 80px;font-size: 20px;text-align: left;">Call Campaigns</h1> <h1 onclick="locachange('https://developer.exotel.com/api-console/sms-campaigns')" href="https://developer.exotel.com/api-console/sms-campaigns" style="width: 80px;font-size: 20px;text-align: left;">SMS Campaigns</h1> <h1 onclick="locachange('https://developer.exotel.com/api-console/lead-assist-greenvn')" href="https://developer.exotel.com/api-console/lead-assist-greenvn" style="width: 80px;font-size: 20px;text-align: left;">LeadAssist</h1> <h1 onclick="locachange('https://developer.exotel.com/api-console')" href="https://developer.exotel.com/api-console" style="width: 80px;font-size: 20px;text-align: left;">More...</h1> </div> </div> </div> </div> </div> <div > <div onclick="funcollapse('collapse-3')"> <a class="btn btn-default coll" data-toggle="collapse" aria-expanded="false" aria-controls="collapse-3" href="#collapse-3" role="button" style="width: 98%;text-align: left;background: rgba(255,255,255,0);font-size: 20px;border-style: none;box-shadow: none;background: transparent;;padding-left: 12px;margin-top: 10px;margin-bottom: 10px;">Applets Docs <svg xmlns="http://www.w3.org/2000/svg" id="collapse-3icond" class="icond" width="1em" height="1em" viewBox="0 0 24 24" fill="none" style="font-size: 26px;position: absolute;right: 30px;transform-origin: 50% 50% rotate(90);"> <path d="M6.34317 7.75732L4.92896 9.17154L12 16.2426L19.0711 9.17157L17.6569 7.75735L12 13.4142L6.34317 7.75732Z" fill="currentColor"></path> </svg> <svg xmlns="http://www.w3.org/2000/svg" id="collapse-3iconu" class="rotateimg180 iconu" width="1em" height="1em" viewBox="0 0 24 24" fill="none" style="display:none;font-size: 26px;position: absolute;right: 30px;transform-origin: 50% 50% rotate(90);"> <path d="M6.34317 7.75732L4.92896 9.17154L12 16.2426L19.0711 9.17157L17.6569 7.75735L12 13.4142L6.34317 7.75732Z" fill="currentColor"></path> </svg> </a> </div> <div class="collapse coll-in" id="collapse-3"> <div class="container" style="padding-right: 0px;padding-left: 0px;"> <div> <div class="col-md-12" style="display: flex;flex-direction: column;flex-wrap: wrap;height: 308.156px;background: rgba(0,152,255,0.19);border-radius: 18px;border: 1px solid rgba(51,51,51,0.15);margin-right:10px;"> <h1 onclick="locachange('https://developer.exotel.com/applet#greeting')" href="https://developer.exotel.com/applet#greeting" style="width: 80px;font-size: 20px;text-align: left;">Greeting</h1> <h1 onclick="locachange('https://developer.exotel.com/applet#connect')" href="https://developer.exotel.com/applet#connect" style="width: 80px;font-size: 20px;text-align: left;">Connect</h1> <h1 onclick="locachange('https://developer.exotel.com/applet#passthru')" href="https://developer.exotel.com/applet#passthru" style="width: 80px;font-size: 20px;text-align: left;">Passthru</h1> <h1 onclick="locachange('hhttps://developer.exotel.com/applet#transfer')" href="hhttps://developer.exotel.com/applet#transfer" style="width: 80px;font-size: 20px;text-align: left;">Transfer</h1> <h1 onclick="locachange('https://developer.exotel.com/applet#sms')" href="https://developer.exotel.com/applet#sms" style="width: 80px;font-size: 20px;text-align: left;">SMS</h1> <h1 onclick="locachange('https://developer.exotel.com/applet#email')" href="https://developer.exotel.com/applet#email" style="width: 80px;font-size: 20px;text-align: left;">Email</h1> <h1 onclick="locachange('https://developer.exotel.com/applet')" href="https://developer.exotel.com/applet" style="width: 80px;font-size: 20px;text-align: left;">More</h1> </div> </div> </div> </div> </div> <div onclick="locachange('https://developer.exotel.com/usecases'); "> <a class="btn btn-default" role="button" style="width: 98%;text-align: left;background: rgba(255,255,255,0);font-size: 20px;border-style: none;box-shadow: none;background: transparent;padding-left: 12px;margin-top: 10px;margin-bottom: 10px;"> <span>Use Cases</span> </a> </div> <div onclick="locachange('https://developer.exotel.com/faqs'); "> <a class="btn btn-default" role="button" style="width: 98%;text-align: left;background: rgba(255,255,255,0);font-size: 20px;border-style: none;box-shadow: none;background: transparent;padding-left: 12px;margin-top: 10px;margin-bottom: 10px;"> <span>FAQs</span> </a> </div> </div> </div> </div> </div> <div class="row btp" style="text-align: center;position: fixed; bottom: 10px;width: 100%;"> <div class="col-md-3 col-xs-3 col-sm-3"> <a class="btn btn-default" role="button" target="_blank" href="https://my.exotel.com/auth/register" style="width: 200px;height: 56px;border-radius: 10px;font-size: 14px;padding: 17px 22px;padding-left: 32px;padding-right: 32px;color:rgb(255,255,255);background:#0098FF;"> Create Account</a> </div> </div> </div> </div> </div>   <nav class="navbar navbar-default navigation-clean-button npanel" style="background: rgb(0,152,255);position:fixed;z-index:102;width:100%; border:none;padding-top: 3px;"> <div class="nav-container container"> <div class="navbar-header navicon"> <a class="navbar-brand ico" href="/" style="padding: 15px;margin-bottom: 0px;position:absolute;left:70px;top:4px"><img src="https://developer.exotel.com/wp-content/uploads/2023/04/exotel-developers-01-1.png" alt="" height="36" /></a> <button class="navbar-toggle visible-md visible-sm visible-xs collapsed text-right" onclick="openNav()" data-target="#navcol-5" style="border-style: none;text-align: right;position:absolute;right:0px;top: 2px;"> <span class="sr-only">Toggle navigation</span> <span class="icon-bar" style="height:4px;width: 24px;background-color: #FFF;"></span> <span class="icon-bar" style="height:4px;width: 16px;background-color: #FFF;margin-left:8px;"></span> <span class="text-right icon-bar" style="height:4px;width: 10px;background-color: #FFF;margin-left:14px;"></span> </button> <button id="search_icon" onclick="openGlobalNav()" class="navbar-toggle visible-md visible-sm visible-xs collapsed text-right " data-target="#navcol-5" style="border-style: none;text-align: right; position:absolute;right:40px;top:-0px;background: transparent;"> <svg xmlns="http://www.w3.org/2000/svg" width="32.243" height="25" viewBox="0 0 32.243 32.243"> <path id="Icon_material-search" data-name="Icon material-search" d="M27.544,24.779H26.088l-.516-.5a12,12,0,1,0-1.29,1.29l.5.516v1.456L34,36.743,36.743,34Zm-11.061,0a8.3,8.3,0,1,1,8.3-8.3A8.285,8.285,0,0,1,16.483,24.779Z" transform="translate(-4.5 -4.5)" fill="#fff"/> </svg> </button> </div> <div class="collapse navbar-collapse" id="navcol-5" style="background:#0098ff;" > <ul class="nav navbar-nav hidden-md hidden-sm " style="background:#0098ff;position:relative;margin-right: 20%;margin-left:20%;padding-top:0px;margin-bottom:0px">  <li class="dropdown navl" style="background:#0098ff;" onclick="locachange('https://developer.exotel.com/api'); "><a class="dropdown-toggle" aria-expanded="false" data-toggle="dropdown" href="https://developer.exotel.com/api" ><span style="color: rgb(255, 255, 255);;font-size: 16px;">API Docs</span></a> <ul class="dropdown-menu"> <li onclick="locachange('https://developer.exotel.com/api/make-a-call-api')"><a href="https://developer.exotel.com/api/make-a-call-api">Voice</a></li> <li onclick="locachange('https://developer.exotel.com/api/sms')"><a href="https://developer.exotel.com/api/sms">SMS</a></li> <li onclick="locachange('https://developer.exotel.com/api/exophones')"><a href="https://developer.exotel.com/api/exophones">Exophones</a></li> <li onclick="locachange('https://developer.exotel.com/api/heart-beat')"><a href="https://developer.exotel.com/api/heart-beat">Heartbeat</a></li> <li onclick="locachange('https://developer.exotel.com/api/campaigns')"><a href="https://developer.exotel.com/api/campaigns">Call Campaigns</a></li> <li onclick="locachange('https://developer.exotel.com/api/sms-campaigns')"><a href="https://developer.exotel.com/api/sms-campaigns">SMS Campaigns</a></li> <li onclick="locachange('https://developer.exotel.com/api/leadassist-greenvn')"><a href="https://developer.exotel.com/api/leadassist-greenvn">Lead聽Assist</a></li> <li onclick="locachange('https://developer.exotel.com/api/users')"><a href="https://developer.exotel.com/api/users">Users</a></li> <li onclick="locachange('https://developer.exotel.com/api/product-exoverify-apis')"><a href="https://developer.exotel.com/api/product-exoverify-apis">ExoVerify</a></li> <li onclick="locachange('https://developer.exotel.com/api/whatsapp')"><a href="https://developer.exotel.com/api/whatsapp">Whatsapp </a></li> <li onclick="locachange('https://developer.exotel.com/api/url-shortening')"><a href="https://developer.exotel.com/api/url-shortening">URL shortening</a></li> <li onclick="locachange('https://developer.exotel.com/api')"><a href="https://developer.exotel.com/api">More...</a></li> </ul> </li> <li class="dropdown navl" style="background:#0098ff;" onclick="locachange('https://developer.exotel.com/api-console'); "><a class="dropdown-toggle" aria-expanded="false" data-toggle="dropdown" href="https://developer.exotel.com/api-console" ><span style="color: rgb(255, 255, 255);;font-size: 16px;">API Console</span></a> <ul class="dropdown-menu"> <li onclick="locachange('https://developer.exotel.com/api-console/make-a-call-api')"><a href="https://developer.exotel.com/api-console/make-a-call-api">Voice</a></li> <li onclick="locachange('https://developer.exotel.com/api-console/product-sms')"><a href="https://developer.exotel.com/api-console/product-sms">SMS</a></li> <li onclick="locachange('https://developer.exotel.com/api-console/exophone')"><a href="https://developer.exotel.com/api-console/exophone">Exophones</a></li> <li onclick="locachange('https://developer.exotel.com/api-console/heart-beat')"><a href="https://developer.exotel.com/api-console/heart-beat">Heartbeat</a></li> <li onclick="locachange('https://developer.exotel.com/api-console/campaigns')"><a href="https://developer.exotel.com/api-console/campaigns">Call Campaigns</a></li> <li onclick="locachange('https://developer.exotel.com/api-console/sms-campaigns')"><a href="https://developer.exotel.com/api-console/sms-campaigns">SMS Campaigns</a></li> <li onclick="locachange('https://developer.exotel.com/api-console/lead-assist-greenvn')"><a href="https://developer.exotel.com/api-console/lead-assist-greenvn">LeadAssist</a></li> <li onclick="locachange('https://developer.exotel.com/api-console')"><a href="https://developer.exotel.com/api-console">More...</a></li> </ul> </li> <li class="dropdown navl" style="background:#0098ff;" onclick="locachange('https://developer.exotel.com/applet'); "><a class="dropdown-toggle" aria-expanded="false" data-toggle="dropdown" href="https://developer.exotel.com/applet" ><span style="color: rgb(255, 255, 255);;font-size: 16px;">Applets Docs</span></a> <ul class="dropdown-menu"> <li onclick="locachange('https://developer.exotel.com/applet#greeting')"><a href="https://developer.exotel.com/applet#greeting">Greeting</a></li> <li onclick="locachange('https://developer.exotel.com/applet#connect')"><a href="https://developer.exotel.com/applet#connect">Connect</a></li> <li onclick="locachange('https://developer.exotel.com/applet#passthru')"><a href="https://developer.exotel.com/applet#passthru">Passthru</a></li> <li onclick="locachange('hhttps://developer.exotel.com/applet#transfer')"><a href="hhttps://developer.exotel.com/applet#transfer">Transfer</a></li> <li onclick="locachange('https://developer.exotel.com/applet#sms')"><a href="https://developer.exotel.com/applet#sms">SMS</a></li> <li onclick="locachange('https://developer.exotel.com/applet#email')"><a href="https://developer.exotel.com/applet#email">Email</a></li> <li onclick="locachange('https://developer.exotel.com/applet')"><a href="https://developer.exotel.com/applet">More</a></li> </ul> </li> <li class="dropdown navl" style="background:#0098ff;" onclick="locachange('https://developer.exotel.com/usecases'); "><a class="dropdown-toggle" aria-expanded="false" data-toggle="dropdown" href="https://developer.exotel.com/usecases" ><span style="color: rgb(255, 255, 255);;font-size: 16px;">Use Cases</span></a> </li> <li class="dropdown navl" style="background:#0098ff;" onclick="locachange('https://developer.exotel.com/faqs'); "><a class="dropdown-toggle" aria-expanded="false" data-toggle="dropdown" href="https://developer.exotel.com/faqs" ><span style="color: rgb(255, 255, 255);;font-size: 16px;">FAQs</span></a> </li> </ul> <button id="search_icon2" onclick="openGlobalNav()" class="visible-lg collapsed text-right " data-target="#navcol-5" style="border-style: none;text-align: right; position:absolute;right: 310px;top: 25px; background-color: transparent !important;opacity:1; "> <svg xmlns="http://www.w3.org/2000/svg" width="32.243" height="25" viewBox="0 0 32.243 32.243"> <path id="Icon_material-search" data-name="Icon material-search" d="M27.544,24.779H26.088l-.516-.5a12,12,0,1,0-1.29,1.29l.5.516v1.456L34,36.743,36.743,34Zm-11.061,0a8.3,8.3,0,1,1,8.3-8.3A8.285,8.285,0,0,1,16.483,24.779Z" transform="translate(-4.5 -4.5)" fill="#fff"/> </svg> </button> <p class="navbar-text navbar-right hidden-md hidden-sm actions" style="position: absolute;right: 100px;top:10px;"> <a class="btn btn-default action-button" target="_blank" role="button" href="https://my.exotel.com/auth/register" style="width: 200px;border-radius: 8px;font-size: 16px;padding: 10px 22px;color: #0098FF;background: rgb(255,255,255);font-weight:600;">Create Account</a> </p>  </div> </div> </nav> <div id="myGlobalSearchNav" class="searchoverlay"> <a href="javascript:void(0)" class="closebtn" onclick="closeNav()">×</a> <div class="searchoverlay-content"> <form data-sf-form-id='6277' data-is-rtl='0' data-maintain-state='' data-ajax-url='https://developer.exotel.com/?sfid=6277&sf_action=get_data&sf_data=all' data-ajax-form-url='https://developer.exotel.com/?sfid=6277&sf_action=get_data&sf_data=form' data-display-result-method='shortcode' data-use-history-api='1' data-template-loaded='0' data-lang-code='en' data-ajax='1' data-ajax-data-type='json' data-ajax-links-selector='.pagination a' data-ajax-target='#search-filter-results-6277' data-ajax-pagination-type='normal' data-scroll-to-pos='0' data-init-paged='1' data-auto-update='1' data-auto-count='1' data-auto-count-refresh-mode='1' action='' method='post' class='searchandfilter' id='search-filter-form-6277' autocomplete='off' data-instance-count='1'><ul><li class="sf-field-search" data-sf-field-name="search" data-sf-field-type="search" data-sf-field-input-type=""> <label><span class="screen-reader-text">global-search</span><input placeholder="Seach Exotel documentation... try "Send SMS"" name="_sf_search[]" class="sf-input-text" type="text" value="" title="global-search"></label> </li></ul></form> <div id="search-result-global"> <div id="search-recent-global" class="search-container container dropdown-s gbl-spc" style="border-top: 2px solid #d3d3d382;display:none;padding-bottom:18px;padding: 0rem 1rem 0rem 1rem; border-color:1px solid #C1CDDC; border-top: none;box-shadow: 0px 3px 16px #0098FF29;"> <div style="background-color:#fff;margin-top:10px;text-align: left;padding: 0rem 1rem 0rem 1rem;"> <p>Recent search</p> </div> <div class="search-selection" style="background-color:#fff;text-align: left;width:100%;margin-bottom: 12px;padding: 1rem;" onclick="memo('4783','https://developer.exotel.com/faqs')"> <div style="display: flex;justify-content: space-between;"> <p class="shr-title">FAQS</p> </div> <p class="shr-descr" style="height:15px;"> </p> </div> <div style="background-color:#fff;display: flex;justify-content: center;"> <p> <a id="viewMore" style="text-align:center;font-size:18px; color: #0098FF; font-weight: bold;margin-bottom:5px;">Advanced Search</a> </p> </div> </div> <div id="search-found-result" style="display:none;"> <div class="search-filter-results" id="search-filter-results-6277"><style> .box-result { background: #D6E4F078; width: 100%; margin: auto; padding: 2rem; } .sf-field-search label input { display: block; max-width: 640px !important; margin: auto; height: 4rem; border-radius: 2px 2px 0px 0px !important; text-align:left !important; padding-left: 2rem; border-bottom: none; } .dropdown-s{ background-color:#fff; display:block; z-index:100; overflow-y: scroll; max-height: 42rem; margin-top: -14px; margin-left: 15px; width: 640px; position: absolute; left: 0; right: 0; margin: 0 auto; } .src-spc{ margin-top: -24px !important; } .search-selection:hover{ background-color: #b9d5ff29 !important; } @media (max-width:769px) { .dropdown-s{ width: 100%; margin: auto; position: relative; } } @media only screen and (max-width: 600px) { .src-spc{ margin-top: -24px !important; } } input[type=text]:focus { outline: 1px solid #0098FF !important; border: 1px solid #0098FF; border-top: none; border-bottom: none; box-shadow: 0px 3px 16px #0098FF29; } input[type=text]{ box-shadow: 0px 3px 16px #0098FF29; border: 1px solid #0098FF; } </style> <div> <div id="dy_search" class="search-container container dropdown-s src-spc" style="border-top: 2px solid #d3d3d382;padding-bottom:18px;border-top:none;border: 1px solid #0098FF !important; box-shadow: 0px 3px 16px #0098FF29;"> <div style="background-color:#fff;margin-top:10px;padding: 0rem 0.5rem;text-align: left;"> <p> 233 results found</p> </div> <div class="context firstFAQ search-selection" onclick="memo('7949','https://developer.exotel.com/api/rcs-send-rcs-template-message');" style="background-color:#fff;text-align: left;cursor:pointer;padding: 5px;"> <div style="display: flex;justify-content: space-between;margin:0px; "> <p class="shr-title"> Send RCS Template Message </p> <p style="background:#96A5B8;color:#FFFFFF;padding: 2px 4px;border-radius:5px;margin-right: 10px;height: 2.6rem;"> API </p> </div> <p class="shr-descr" style="height:15px;"> </p> </div> <div class="context firstFAQ search-selection" onclick="memo('7900','https://developer.exotel.com/api/receive-outbound-call-notifications');" style="background-color:#fff;text-align: left;cursor:pointer;padding: 5px;"> <div style="display: flex;justify-content: space-between;margin:0px; "> <p class="shr-title"> Receive Outbound Call Notifications </p> <p style="background:#96A5B8;color:#FFFFFF;padding: 2px 4px;border-radius:5px;margin-right: 10px;height: 2.6rem;"> API </p> </div> <p class="shr-descr" style="height:15px;"> </p> </div> <div class="context firstFAQ search-selection" onclick="memo('7871','https://developer.exotel.com/api/error-code');" style="background-color:#fff;text-align: left;cursor:pointer;padding: 5px;"> <div style="display: flex;justify-content: space-between;margin:0px; "> <p class="shr-title"> WhatsApp Error Code </p> <p style="background:#96A5B8;color:#FFFFFF;padding: 2px 4px;border-radius:5px;margin-right: 10px;height: 2.6rem;"> API </p> </div> <p class="shr-descr" style="height:15px;"> </p> </div> <div class="context firstFAQ search-selection" onclick="memo('6935','https://developer.exotel.com/api/send-sms-2');" style="background-color:#fff;text-align: left;cursor:pointer;padding: 5px;"> <div style="display: flex;justify-content: space-between;margin:0px; "> <p class="shr-title"> Send SMS </p> <p style="background:#96A5B8;color:#FFFFFF;padding: 2px 4px;border-radius:5px;margin-right: 10px;height: 2.6rem;"> API </p> </div> <p class="shr-descr" style="height:15px;"> </p> </div> <div class="context firstFAQ search-selection" onclick="memo('7735','https://developer.exotel.com/api/exomind-tasker-api');" style="background-color:#fff;text-align: left;cursor:pointer;padding: 5px;"> <div style="display: flex;justify-content: space-between;margin:0px; "> <p class="shr-title"> ExoMind Tasker API </p> <p style="background:#96A5B8;color:#FFFFFF;padding: 2px 4px;border-radius:5px;margin-right: 10px;height: 2.6rem;"> API </p> </div> <p class="shr-descr" style="height:15px;"> </p> </div> <div class="context firstFAQ" onclick="" style="background-color:#fff;display: flex;justify-content: center;"> <p> <a id="viewMore1" style="text-align:center;font-size:16px;color: #0098FF;font-weight: bold;margin-bottom:5px;">Advanced Search</a> </p> </div> </div> </div> <script src="https://cdnjs.cloudflare.com/ajax/libs/mark.js/8.11.1/mark.min.js" integrity="sha512-5CYOlHXGh6QpOFA/TeTylKLWfB3ftPsde7AnmhuitiTX4K5SqCLBeKro6sPS8ilsz1Q4NRx3v8Ko2IBiszzdww==" crossorigin="anonymous" referrerpolicy="no-referrer"></script> <script> var markInstance = new Mark(document.querySelector(".search-filter-results")); // Cache DOM elements var data=[]; var keywordInput = document.querySelector("input[name='_sf_search[]']"); if(window.localStorage.getItem("hist")!==null){ data=JSON.parse(window.localStorage.getItem("hist")); } function memo(a,redirectUrl){ if(data.includes(a)){ let x=data.indexOf(a); data.splice(x, 1); } data=[a,...data] console.log(data); if(data.length>5){data.pop()} window.localStorage.setItem("hist",JSON.stringify(data)); data=JSON.parse(JSON.stringify(data)); console.log(data); var d = new Date(); d.setTime(d.getTime() + (1*24*60*60*1000)); var expires = "expires="+ d.toUTCString(); document.cookie = 'cook' + "=" + cook+ ";" + expires + ";path=/"; console.log('exop' + redirectUrl); window.location=redirectUrl; } var cook = localStorage.getItem("hist"); console.log(cook); var d = new Date(); d.setTime(d.getTime() + (1*24*60*60*1000)); var expires = "expires="+ d.toUTCString(); document.cookie = 'cook' + "=" + cook+ ";" + expires + ";path=/"; function performMark() { // Read the keyword var keyword = keywordInput.value; // Remove previous marked elements and mark // the new keyword inside the context if(keyword.length>1) { markInstance.unmark({ done: function() { markInstance.mark(keyword); } }); } }; (function ( $ ) { "use strict"; $(document).on("sf:ajaxstart", ".searchandfilter", function(){ console.log("ajax start"); $("#search-recent-global").css("display", "none"); }); $(document).on("sf:ajaxfinish", ".searchandfilter", function(){ console.log("ajax complete"); var keyword = keywordInput.value; if(keyword.length>0) { $("#search-found-result").css("display", ""); } else{ $("#search-recent-global").css("display", ""); $("#search-found-result").css("display", "none"); } //so load your lightbox or JS scripts here again }); }(jQuery)); function ser_recent(){ var keyword = keywordInput.value; if(keyword.length===0) { $('#search-recent-global').fadeIn("slow"); $("#search-recent-global").css("display", "block"); } if(keyword.length>=1) { $('#search-found-result').fadeIn("slow"); $("#search-found-result").css("display", "block"); } } // document.querySelector('#search-filter-form-6277').addEventListener("focusin", // function(){ // console.log('sdsd'); // ser_recent() // } // ); // document.querySelector('#search-filter-form-6277').addEventListener('focusout', function(event) { // console.log(event) // // $("#search-found-result").css("display", "none"); // // // console.log('sdsd') // // if(event.relatedTarget==null){ // // $("#search-recent-global").css("display", "none"); // // } // }); window.addEventListener('click', function(e){ if (document.getElementById('search-filter-form-6277').contains(e.target)){ ser_recent(); } }); keywordInput.addEventListener("input", performMark); a = document.getElementById('viewMore'); a.setAttribute("href", "https://developer.exotel.com/advance-search?_sf_s="+keywordInput.value); a = document.getElementById('viewMore1'); a.setAttribute("href", "https://developer.exotel.com/advance-search?_sf_s="+keywordInput.value); setTimeout(function() { performMark(); }, 1000); </script> <script src="https://cdnjs.cloudflare.com/ajax/libs/jquery/3.6.1/jquery.min.js"></script> </div> </div> </div> </div> </div> </div> <script> function locachange(a){ window.location.href=a; } let pageurl= window.location.href; if(document.querySelectorAll([".navbar-nav a[href='" + pageurl + "'"])[0]){ document.querySelectorAll([".navbar-nav a[href='" + pageurl + "'"])[0].classList.add('currentMenu') } function openNavser() { //document.getElementById("myNavSer").style.display = "block"; let pageurl= window.location.href; window.location.href=pageurl+'advance-search'; } function closeNavser() { document.getElementById("myNavSer").style.display = "none"; } function openNav() { document.getElementById("myNav").style.display = "block"; } function openGlobalNav() { document.getElementById("myGlobalSearchNav").style.height = "75%"; document.getElementById("search_icon2").style.display = "none"; $('#search_icon2').css("opacity","0"); setTimeout(function() { $('#search-recent-global').fadeIn("slow"); $("#search-recent-global").css("display", ""); $("input[name='_sf_search[]']").focus() }, 500); } function closeNav() { document.getElementById("myGlobalSearchNav").style.height = "0%"; document.getElementById("myNav").style.display = "none"; $("#search-recent-global").css("display", "none"); $('#search_icon2').css("opacity","1"); } </script> <meta name='robots' content='max-image-preview:large' /> <link rel='dns-prefetch' href='//fonts.googleapis.com' /> <link rel='dns-prefetch' href='//use.fontawesome.com' /> <link rel='dns-prefetch' href='//s.w.org' /> <link rel='dns-prefetch' href='//www.googletagmanager.com' /> <script type='text/javascript' src='https://developer.exotel.com/wp-includes/js/wp-embed.min.js?ver=5.8.10' id='wp-embed-js'></script> <link rel="https://api.w.org/" href="https://developer.exotel.com/wp-json/" /><link rel="alternate" type="application/json" href="https://developer.exotel.com/wp-json/wp/v2/pages/4783" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://developer.exotel.com/xmlrpc.php?rsd" /> <link rel="wlwmanifest" type="application/wlwmanifest+xml" href="https://developer.exotel.com/wp-includes/wlwmanifest.xml" /> <meta name="generator" content="WordPress 5.8.10" /> <link rel="canonical" href="https://developer.exotel.com/faqs" /> <link rel='shortlink' href='https://developer.exotel.com/?p=4783' /> <link rel="alternate" type="application/json+oembed" href="https://developer.exotel.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fdeveloper.exotel.com%2Ffaqs" /> <link rel="alternate" type="text/xml+oembed" href="https://developer.exotel.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fdeveloper.exotel.com%2Ffaqs&format=xml" /> <meta name="generator" content="Site Kit by Google 1.68.0" /><style></style>  <script type="text/javascript"> ( function( w, d, s, l, i ) { w[l] = w[l] || []; w[l].push( {'gtm.start': new Date().getTime(), event: 'gtm.js'} ); var f = d.getElementsByTagName( s )[0], j = d.createElement( s ), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore( j, f ); } )( window, document, 'script', 'dataLayer', 'GTM-TSLF3FD' ); </script>  <link rel="icon" href="https://developer.exotel.com/wp-content/uploads/2023/04/cropped-white-bg-X-01-1-32x32.png" sizes="32x32" /> <link rel="icon" href="https://developer.exotel.com/wp-content/uploads/2023/04/cropped-white-bg-X-01-1-192x192.png" sizes="192x192" /> <link rel="apple-touch-icon" href="https://developer.exotel.com/wp-content/uploads/2023/04/cropped-white-bg-X-01-1-180x180.png" /> <meta name="msapplication-TileImage" content="https://developer.exotel.com/wp-content/uploads/2023/04/cropped-white-bg-X-01-1-270x270.png" /> <div class="container row"> <div class="col-md-3 col-sm-3 sidebar case-bg add-ps-scrollbar"> <div class="search usecase-search" style="width:100% !important"> <div class="sidebar-menu hidden-lg hidden-md hidden-sm" data-toggle="collapse" data-target="#collapse"> <span class="usecase-title"> FAQ Filter </span> <span class="arrow pull-right"><img src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/down.svg" alt=""></span> </div> <div class="list-wrapper collapse navbar-collapse no-pad" id="collapse"> <div class="col-lg-12 mobile-sidebar"> <form data-sf-form-id='4781' data-is-rtl='0' data-maintain-state='' data-results-url='https://developer.exotel.com/faqs' data-ajax-url='https://developer.exotel.com/?sfid=4781&sf_action=get_data&sf_data=results' data-ajax-form-url='https://developer.exotel.com/?sfid=4781&sf_action=get_data&sf_data=form' data-display-result-method='shortcode' data-use-history-api='1' data-template-loaded='0' data-lang-code='en' data-ajax='1' data-ajax-data-type='json' data-ajax-links-selector='.pagination a' data-ajax-target='#search-filter-results-4781' data-ajax-pagination-type='normal' data-update-ajax-url='1' data-only-results-ajax='1' data-scroll-to-pos='0' data-init-paged='1' data-auto-update='1' action='https://developer.exotel.com/faqs' method='post' class='searchandfilter' id='search-filter-form-4781' autocomplete='off' data-instance-count='1'><ul><li class="sf-field-reset" data-sf-field-name="reset" data-sf-field-type="reset" data-sf-field-input-type="link"><a href="#" class="search-filter-reset" data-search-form-id="4781" data-sf-submit-form="always">Clear All</a></li><li class="sf-field-taxonomy-faq" data-sf-field-name="_sft_faq" data-sf-field-type="taxonomy" data-sf-field-input-type="select" data-sf-combobox="1"><h4>FAQs</h4> <label> <select data-combobox="1" name="_sft_faq[]" class="sf-input-select" title=""> <option class="sf-level-0 sf-item-0 sf-option-active" selected="selected" data-sf-count="0" data-sf-depth="0" value="">All FAQs</option> <option class="sf-level-0 sf-item-70" data-sf-count="0" data-sf-depth="0" value="account">Account  (0)</option> <option class="sf-level-0 sf-item-83" data-sf-count="3" data-sf-depth="0" value="api">API  (3)</option> <option class="sf-level-0 sf-item-85" data-sf-count="5" data-sf-depth="0" value="calls">Calls  (5)</option> <option class="sf-level-0 sf-item-78" data-sf-count="2" data-sf-depth="0" value="campaigns">Campaigns  (2)</option> <option class="sf-level-0 sf-item-82" data-sf-count="6" data-sf-depth="0" value="exophone">Exophone  (6)</option> <option class="sf-level-0 sf-item-69" data-sf-count="4" data-sf-depth="0" value="general-faq">General FAQ  (4)</option> <option class="sf-level-0 sf-item-76" data-sf-count="7" data-sf-depth="0" value="integrations">Integrations  (7)</option> <option class="sf-level-0 sf-item-72" data-sf-count="0" data-sf-depth="0" value="last-mile">Last Mile  (0)</option> <option class="sf-level-0 sf-item-75" data-sf-count="5" data-sf-depth="0" value="lead-assist">Lead Assist  (5)</option> <option class="sf-level-0 sf-item-86" data-sf-count="3" data-sf-depth="0" value="number-masking">Number Masking  (3)</option> <option class="sf-level-0 sf-item-67" data-sf-count="0" data-sf-depth="0" value="pricing">Pricing  (0)</option> <option class="sf-level-0 sf-item-79" data-sf-count="2" data-sf-depth="0" value="reports">Reports  (2)</option> <option class="sf-level-0 sf-item-73" data-sf-count="3" data-sf-depth="0" value="sms">SMS  (3)</option> <option class="sf-level-0 sf-item-77" data-sf-count="3" data-sf-depth="0" value="tele-tokens">Tele-Tokens  (3)</option> <option class="sf-level-0 sf-item-80" data-sf-count="4" data-sf-depth="0" value="voip">VoIP  (4)</option> </select> </label> </li><li class="sf-field-taxonomy-exotel_products" data-sf-field-name="_sft_exotel_products" data-sf-field-type="taxonomy" data-sf-field-input-type="checkbox"><h4>Products</h4> <ul data-operator="or" class=""> <li class="sf-level-0 sf-item-21" data-sf-count="3" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="blended-apis" name="_sft_exotel_products[]" id="sf-input-2745763be4f51f049b25ec969f4d78d1"><label class="sf-label-checkbox" for="sf-input-2745763be4f51f049b25ec969f4d78d1">Blended APIs</label></li><li class="sf-level-0 sf-item-49" data-sf-count="5" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="contact-center" name="_sft_exotel_products[]" id="sf-input-718e5f2a34d181b26e0cccd8389199eb"><label class="sf-label-checkbox" for="sf-input-718e5f2a34d181b26e0cccd8389199eb">Contact Center</label></li><li class="sf-level-0 sf-item-60" data-sf-count="4" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="data" name="_sft_exotel_products[]" id="sf-input-2a47799249a438c719d6b61717578dff"><label class="sf-label-checkbox" for="sf-input-2a47799249a438c719d6b61717578dff">Data</label></li><li class="sf-level-0 sf-item-349" data-sf-count="2" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="exoverify" name="_sft_exotel_products[]" id="sf-input-6ace7a9af10b62bc5601dbbf7ddf3546"><label class="sf-label-checkbox" for="sf-input-6ace7a9af10b62bc5601dbbf7ddf3546">ExoVerify</label></li><li class="sf-level-0 sf-item-36" data-sf-count="10" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="integration" name="_sft_exotel_products[]" id="sf-input-823a63ec58c08bf137f6663f0cb2a3a9"><label class="sf-label-checkbox" for="sf-input-823a63ec58c08bf137f6663f0cb2a3a9">Integration</label></li><li class="sf-level-0 sf-item-74" data-sf-count="9" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="lead-assist" name="_sft_exotel_products[]" id="sf-input-ab9379a1c5a17ed8b53818ff99f873e8"><label class="sf-label-checkbox" for="sf-input-ab9379a1c5a17ed8b53818ff99f873e8">Lead Assist</label></li><li class="sf-level-0 sf-item-382" data-sf-count="0" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="kj" name="_sft_exotel_products[]" id="sf-input-fefb11386da50217043ce57d9d10b579"><label class="sf-label-checkbox" for="sf-input-fefb11386da50217043ce57d9d10b579">lkjk</label></li><li class="sf-level-0 sf-item-247" data-sf-count="2" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="messaging" name="_sft_exotel_products[]" id="sf-input-8ed98d3df699af1e5bc105b23e9331e1"><label class="sf-label-checkbox" for="sf-input-8ed98d3df699af1e5bc105b23e9331e1">messaging</label></li><li class="sf-level-0 sf-item-44" data-sf-count="0" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="number-masking" name="_sft_exotel_products[]" id="sf-input-52f67e4fd0761adf721bd12f58e40b8f"><label class="sf-label-checkbox" for="sf-input-52f67e4fd0761adf721bd12f58e40b8f">Number Masking</label></li><li class="sf-level-0 sf-item-64" data-sf-count="8" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="platform" name="_sft_exotel_products[]" id="sf-input-f87d089be68f574c71830fac31d445a9"><label class="sf-label-checkbox" for="sf-input-f87d089be68f574c71830fac31d445a9">Platform</label></li><li class="sf-level-0 sf-item-16" data-sf-count="25" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="sms" name="_sft_exotel_products[]" id="sf-input-c78a4016a08076aacffa556db702e92c"><label class="sf-label-checkbox" for="sf-input-c78a4016a08076aacffa556db702e92c">SMS</label></li><li class="sf-level-0 sf-item-354" data-sf-count="4" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="url-shortening" name="_sft_exotel_products[]" id="sf-input-3f22f66f4dcdd16449cd7d2b2b10c9c2"><label class="sf-label-checkbox" for="sf-input-3f22f66f4dcdd16449cd7d2b2b10c9c2">URL shortening</label></li><li class="sf-level-0 sf-item-31" data-sf-count="37" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="voice" name="_sft_exotel_products[]" id="sf-input-2528283e12d1e6f6eefe35c4d7f407af"><label class="sf-label-checkbox" for="sf-input-2528283e12d1e6f6eefe35c4d7f407af">Voice</label></li><li class="sf-level-0 sf-item-92" data-sf-count="15" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="whatsapp" name="_sft_exotel_products[]" id="sf-input-50ac0174ba05c4837b1398931b6f6886"><label class="sf-label-checkbox" for="sf-input-50ac0174ba05c4837b1398931b6f6886">Whatsapp</label></li><li class="sf-level-0 sf-item-363" data-sf-count="3" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="templateapis" name="_sft_exotel_products[]" id="sf-input-116f9082a292dfa20a39366c41c2df2d"><label class="sf-label-checkbox" for="sf-input-116f9082a292dfa20a39366c41c2df2d">WhatsApp – Template Management APIs</label></li><li class="sf-level-0 sf-item-373" data-sf-count="1" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="whatsapp-payments" name="_sft_exotel_products[]" id="sf-input-ffd767f243f806a0e67e872de822bd62"><label class="sf-label-checkbox" for="sf-input-ffd767f243f806a0e67e872de822bd62">WhatsApp Payments</label></li> </ul> </li><li class="sf-field-taxonomy-exotel_industries" data-sf-field-name="_sft_exotel_industries" data-sf-field-type="taxonomy" data-sf-field-input-type="checkbox"><h4>Industry</h4> <ul data-operator="or" class=""> <li class="sf-level-0 sf-item-32" data-sf-count="12" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="3pl" name="_sft_exotel_industries[]" id="sf-input-fbe05b7c9c373cfa53c737cf633f9239"><label class="sf-label-checkbox" for="sf-input-fbe05b7c9c373cfa53c737cf633f9239">3PL</label></li><li class="sf-level-0 sf-item-18" data-sf-count="19" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="any" name="_sft_exotel_industries[]" id="sf-input-9e64497ebf7395d971cfed0f09595cfe"><label class="sf-label-checkbox" for="sf-input-9e64497ebf7395d971cfed0f09595cfe">Any</label></li><li class="sf-level-0 sf-item-46" data-sf-count="6" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="b2c" name="_sft_exotel_industries[]" id="sf-input-1d4796d610007febca5ece76c6ac7ef6"><label class="sf-label-checkbox" for="sf-input-1d4796d610007febca5ece76c6ac7ef6">B2C</label></li><li class="sf-level-0 sf-item-20" data-sf-count="11" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="bfsi" name="_sft_exotel_industries[]" id="sf-input-c30654e578cffb2fed1ea94687d8a761"><label class="sf-label-checkbox" for="sf-input-c30654e578cffb2fed1ea94687d8a761">BFSI</label></li><li class="sf-level-0 sf-item-48" data-sf-count="9" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="bpo" name="_sft_exotel_industries[]" id="sf-input-ff30d4dd7d6fddee0a242c8f859f98e1"><label class="sf-label-checkbox" for="sf-input-ff30d4dd7d6fddee0a242c8f859f98e1">BPO</label></li><li class="sf-level-0 sf-item-360" data-sf-count="1" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="cab-aggregators" name="_sft_exotel_industries[]" id="sf-input-0de21b25c010358c825751f3f2340cd7"><label class="sf-label-checkbox" for="sf-input-0de21b25c010358c825751f3f2340cd7">Cab Aggregators</label></li><li class="sf-level-0 sf-item-33" data-sf-count="15" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="call-center" name="_sft_exotel_industries[]" id="sf-input-fa8571fbf9140cc7484af23331d4b30b"><label class="sf-label-checkbox" for="sf-input-fa8571fbf9140cc7484af23331d4b30b">Call Center</label></li><li class="sf-level-0 sf-item-52" data-sf-count="7" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="edutech" name="_sft_exotel_industries[]" id="sf-input-4e04e2d1933ae60652009653587c7462"><label class="sf-label-checkbox" for="sf-input-4e04e2d1933ae60652009653587c7462">Edutech</label></li><li class="sf-level-0 sf-item-361" data-sf-count="1" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="fintech" name="_sft_exotel_industries[]" id="sf-input-977c4c21d82c0a61d591acfb97544f05"><label class="sf-label-checkbox" for="sf-input-977c4c21d82c0a61d591acfb97544f05">FinTech</label></li><li class="sf-level-0 sf-item-359" data-sf-count="1" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="gaming" name="_sft_exotel_industries[]" id="sf-input-91071f775fac19649fd3aef574e0c390"><label class="sf-label-checkbox" for="sf-input-91071f775fac19649fd3aef574e0c390">Gaming</label></li><li class="sf-level-0 sf-item-28" data-sf-count="3" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="healthcare" name="_sft_exotel_industries[]" id="sf-input-e925d05654ab5cbe405b988f85a35668"><label class="sf-label-checkbox" for="sf-input-e925d05654ab5cbe405b988f85a35668">HealthCare</label></li><li class="sf-level-0 sf-item-53" data-sf-count="5" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="intercom" name="_sft_exotel_industries[]" id="sf-input-0e4393fc895f3f56f1af1c94be89fe33"><label class="sf-label-checkbox" for="sf-input-0e4393fc895f3f56f1af1c94be89fe33">Intercom</label></li><li class="sf-level-0 sf-item-13" data-sf-count="14" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="last-mile-delivery" name="_sft_exotel_industries[]" id="sf-input-81e3c02942cd3193a12443c6e9c433d8"><label class="sf-label-checkbox" for="sf-input-81e3c02942cd3193a12443c6e9c433d8">Last Mile Delivery</label></li><li class="sf-level-0 sf-item-43" data-sf-count="8" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="marketplace" name="_sft_exotel_industries[]" id="sf-input-5c282c973167f6555632095bcb1f7f65"><label class="sf-label-checkbox" for="sf-input-5c282c973167f6555632095bcb1f7f65">Marketplace</label></li><li class="sf-level-0 sf-item-63" data-sf-count="5" data-sf-depth="0"><input class="sf-input-checkbox" type="checkbox" value="physical-stores-restaurants" name="_sft_exotel_industries[]" id="sf-input-e4e6e1fc3073414125fbe8ad1aec796a"><label class="sf-label-checkbox" for="sf-input-e4e6e1fc3073414125fbe8ad1aec796a">Physical stores & Restaurants</label></li> </ul> </li><li class="sf-field-tag" data-sf-field-name="_sft_post_tag" data-sf-field-type="tag" data-sf-field-input-type="multiselect" data-sf-combobox="1"><h4>Tags</h4> <label> <select data-combobox="1" data-placeholder="All Tags" data-operator="or" multiple="multiple" name="_sft_post_tag[]" class="sf-input-select" title=""> <option class="sf-level-0 sf-item-346" data-sf-count="2" data-sf-depth="0" value="add-contacts-to-a-list">Add contacts to a list</option> <option class="sf-level-0 sf-item-345" data-sf-count="2" data-sf-depth="0" value="add-contacts-to-a-list-via-csv">Add contacts to a list via CSV</option> <option class="sf-level-0 sf-item-289" data-sf-count="5" data-sf-depth="0" value="allocate">Allocate</option> <option class="sf-level-0 sf-item-261" data-sf-count="14" data-sf-depth="0" value="allocation">Allocation</option> <option class="sf-level-0 sf-item-246" data-sf-count="17" data-sf-depth="0" value="api">API</option> <option class="sf-level-0 sf-item-281" data-sf-count="1" data-sf-depth="0" value="authenticate">Authenticate</option> <option class="sf-level-0 sf-item-87" data-sf-count="6" data-sf-depth="0" value="authentication">Authentication</option> <option class="sf-level-0 sf-item-47" data-sf-count="1" data-sf-depth="0" value="auto-dialer">Auto Dialer</option> <option class="sf-level-0 sf-item-19" data-sf-count="14" data-sf-depth="0" value="automation">Automation</option> <option class="sf-level-0 sf-item-273" data-sf-count="1" data-sf-depth="0" value="binding">Binding</option> <option class="sf-level-0 sf-item-314" data-sf-count="1" data-sf-depth="0" value="broadcast">broadcast</option> <option class="sf-level-0 sf-item-260" data-sf-count="3" data-sf-depth="0" value="bulk">Bulk</option> <option class="sf-level-0 sf-item-6" data-sf-count="2" data-sf-depth="0" value="bulk-api">bulk api</option> <option class="sf-level-0 sf-item-343" data-sf-count="2" data-sf-depth="0" value="bulk-lists-update">Bulk Lists Update</option> <option class="sf-level-0 sf-item-322" data-sf-count="1" data-sf-depth="0" value="bulk-sms">Bulk SMS</option> <option class="sf-level-0 sf-item-327" data-sf-count="1" data-sf-depth="0" value="bulk-sms-campaign">Bulk SMS Campaign</option> <option class="sf-level-0 sf-item-58" data-sf-count="3" data-sf-depth="0" value="call-agent-monitoring">Call & Agent Monitoring</option> <option class="sf-level-0 sf-item-284" data-sf-count="3" data-sf-depth="0" value="call-back">Call back</option> <option class="sf-level-0 sf-item-285" data-sf-count="5" data-sf-depth="0" value="call-backs">call backs</option> <option class="sf-level-0 sf-item-26" data-sf-count="1" data-sf-depth="0" value="call-center">call center</option> <option class="sf-level-0 sf-item-331" data-sf-count="2" data-sf-depth="0" value="call-details-of-a-single-campaign">Call Details of a Single Campaign</option> <option class="sf-level-0 sf-item-84" data-sf-count="1" data-sf-depth="0" value="call-recordings">call recordings</option> <option class="sf-level-0 sf-item-59" data-sf-count="4" data-sf-depth="0" value="call-reports">Call reports</option> <option class="sf-level-0 sf-item-283" data-sf-count="5" data-sf-depth="0" value="callbacks">Callbacks</option> <option class="sf-level-0 sf-item-311" data-sf-count="1" data-sf-depth="0" value="campaign">campaign</option> <option class="sf-level-0 sf-item-316" data-sf-count="2" data-sf-depth="0" value="campaign-api">Campaign API</option> <option class="sf-level-0 sf-item-338" data-sf-count="1" data-sf-depth="0" value="campaign-using-a-dynamic-caller-id">Campaign using a dynamic Caller ID</option> <option class="sf-level-0 sf-item-287" data-sf-count="4" data-sf-depth="0" value="configure">configure</option> <option class="sf-level-0 sf-item-51" data-sf-count="10" data-sf-depth="0" value="contact-center">Contact center</option> <option class="sf-level-0 sf-item-290" data-sf-count="4" data-sf-depth="0" value="create">Create</option> <option class="sf-level-0 sf-item-315" data-sf-count="1" data-sf-depth="0" value="create-call-campaign">create call campaign</option> <option class="sf-level-0 sf-item-337" data-sf-count="1" data-sf-depth="0" value="create-campaign">Create Campaign</option> <option class="sf-level-0 sf-item-318" data-sf-count="1" data-sf-depth="0" value="create-campaign-api">Create campaign API</option> <option class="sf-level-0 sf-item-347" data-sf-count="2" data-sf-depth="0" value="create-lists">Create Lists</option> <option class="sf-level-0 sf-item-292" data-sf-count="2" data-sf-depth="0" value="create-pin">Create pin</option> <option class="sf-level-0 sf-item-325" data-sf-count="2" data-sf-depth="0" value="create-sms-campaign">Create SMS Campaign</option> <option class="sf-level-0 sf-item-34" data-sf-count="9" data-sf-depth="0" value="crm">CRM</option> <option class="sf-level-0 sf-item-39" data-sf-count="8" data-sf-depth="0" value="customer-call">customer call</option> <option class="sf-level-0 sf-item-305" data-sf-count="1" data-sf-depth="0" value="del">DEL</option> <option class="sf-level-0 sf-item-299" data-sf-count="2" data-sf-depth="0" value="delete">Delete</option> <option class="sf-level-0 sf-item-342" data-sf-count="2" data-sf-depth="0" value="delete-a-list">Delete a List</option> <option class="sf-level-0 sf-item-300" data-sf-count="2" data-sf-depth="0" value="delete-allocation">Delete allocation</option> <option class="sf-level-0 sf-item-303" data-sf-count="1" data-sf-depth="0" value="delete-api">Delete API</option> <option class="sf-level-0 sf-item-335" data-sf-count="2" data-sf-depth="0" value="delete-campaign">Delete Campaign</option> <option class="sf-level-0 sf-item-348" data-sf-count="1" data-sf-depth="0" value="delete-contact-from-a-list">Delete Contact from a List</option> <option class="sf-level-0 sf-item-304" data-sf-count="1" data-sf-depth="0" value="delete-pin">Delete pin</option> <option class="sf-level-0 sf-item-296" data-sf-count="3" data-sf-depth="0" value="details">Details</option> <option class="sf-level-0 sf-item-271" data-sf-count="1" data-sf-depth="0" value="device-binding">Device binding</option> <option class="sf-level-0 sf-item-81" data-sf-count="1" data-sf-depth="0" value="dlt">DLT</option> <option class="sf-level-0 sf-item-269" data-sf-count="1" data-sf-depth="0" value="drop-call">Drop Call</option> <option class="sf-level-0 sf-item-276" data-sf-count="3" data-sf-depth="0" value="end-user-verification">End User Verification</option> <option class="sf-level-0 sf-item-252" data-sf-count="13" data-sf-depth="0" value="exo-bridge">Exo Bridge</option> <option class="sf-level-0 sf-item-253" data-sf-count="14" data-sf-depth="0" value="exobridge">ExoBridge</option> <option class="sf-level-0 sf-item-4" data-sf-count="2" data-sf-depth="0" value="exotel">exotel</option> <option class="sf-level-0 sf-item-264" data-sf-count="6" data-sf-depth="0" value="exoverify">ExoVerify</option> <option class="sf-level-0 sf-item-265" data-sf-count="3" data-sf-depth="0" value="exoverify-sms">ExoVerify SMS</option> <option class="sf-level-0 sf-item-280" data-sf-count="2" data-sf-depth="0" value="exoverify-sms-otp">ExoVerify SMS OTP</option> <option class="sf-level-0 sf-item-94" data-sf-count="1" data-sf-depth="0" value="feedback">feedback</option> <option class="sf-level-0 sf-item-293" data-sf-count="2" data-sf-depth="0" value="generate-pin">Generate pin</option> <option class="sf-level-0 sf-item-295" data-sf-count="5" data-sf-depth="0" value="get">GET</option> <option class="sf-level-0 sf-item-332" data-sf-count="1" data-sf-depth="0" value="get-bulk-campaign-details">Get Bulk Campaign Details</option> <option class="sf-level-0 sf-item-340" data-sf-count="3" data-sf-depth="0" value="get-bulk-lists">Get Bulk Lists</option> <option class="sf-level-0 sf-item-5" data-sf-count="2" data-sf-depth="0" value="get-call-details-api">get call details api</option> <option class="sf-level-0 sf-item-334" data-sf-count="2" data-sf-depth="0" value="get-campaign-details">Get Campaign Details</option> <option class="sf-level-0 sf-item-339" data-sf-count="2" data-sf-depth="0" value="get-contacts-in-a-list">Get Contacts in a List</option> <option class="sf-level-0 sf-item-341" data-sf-count="2" data-sf-depth="0" value="get-details-of-a-list">Get Details of a List</option> <option class="sf-level-0 sf-item-302" data-sf-count="1" data-sf-depth="0" value="get-details-of-pin-allocation">Get Details of pin allocation</option> <option class="sf-level-0 sf-item-307" data-sf-count="1" data-sf-depth="0" value="get-settings">GET Settings</option> <option class="sf-level-0 sf-item-324" data-sf-count="1" data-sf-depth="0" value="get-sms-campaign">Get SMS Campaign</option> <option class="sf-level-0 sf-item-329" data-sf-count="1" data-sf-depth="0" value="get-sms-campaign-details">Get SMS Campaign Details</option> <option class="sf-level-0 sf-item-96" data-sf-count="1" data-sf-depth="0" value="google-sheets">google sheets</option> <option class="sf-level-0 sf-item-256" data-sf-count="11" data-sf-depth="0" value="green-pin">Green Pin</option> <option class="sf-level-0 sf-item-257" data-sf-count="3" data-sf-depth="0" value="green-vn">Green VN</option> <option class="sf-level-0 sf-item-255" data-sf-count="10" data-sf-depth="0" value="greenpin">GreenPin</option> <option class="sf-level-0 sf-item-254" data-sf-count="3" data-sf-depth="0" value="greenvn">GreenVN</option> <option class="sf-level-0 sf-item-37" data-sf-count="10" data-sf-depth="0" value="integrations">integrations</option> <option class="sf-level-0 sf-item-376" data-sf-count="1" data-sf-depth="0" value="isv">ISV</option> <option class="sf-level-0 sf-item-375" data-sf-count="2" data-sf-depth="0" value="isv-program">ISV Program</option> <option class="sf-level-0 sf-item-312" data-sf-count="1" data-sf-depth="0" value="ivr-blast">IVR blast</option> <option class="sf-level-0 sf-item-40" data-sf-count="4" data-sf-depth="0" value="last-mile-delivery">Last Mile Delivery</option> <option class="sf-level-0 sf-item-14" data-sf-count="6" data-sf-depth="0" value="lastmile">lastmile</option> <option class="sf-level-0 sf-item-41" data-sf-count="18" data-sf-depth="0" value="lead-assist">Lead Assist</option> <option class="sf-level-0 sf-item-42" data-sf-count="4" data-sf-depth="0" value="lead-management">lead management</option> <option class="sf-level-0 sf-item-95" data-sf-count="1" data-sf-depth="0" value="lwb">lwb</option> <option class="sf-level-0 sf-item-268" data-sf-count="1" data-sf-depth="0" value="missed-call">Missed Call</option> <option class="sf-level-0 sf-item-356" data-sf-count="1" data-sf-depth="0" value="mobile-number-verification">mobile number verification</option> <option class="sf-level-0 sf-item-270" data-sf-count="1" data-sf-depth="0" value="no-otp">No OTP</option> <option class="sf-level-0 sf-item-90" data-sf-count="4" data-sf-depth="0" value="notp">nOTP</option> <option class="sf-level-0 sf-item-358" data-sf-count="1" data-sf-depth="0" value="notp-api">nOTP API</option> <option class="sf-level-0 sf-item-23" data-sf-count="22" data-sf-depth="0" value="number-masking">Number Masking</option> <option class="sf-level-0 sf-item-62" data-sf-count="4" data-sf-depth="0" value="online-appointment">online appointment</option> <option class="sf-level-0 sf-item-357" data-sf-count="1" data-sf-depth="0" value="orchestration">orchestration</option> <option class="sf-level-0 sf-item-263" data-sf-count="5" data-sf-depth="0" value="otp">OTP</option> <option class="sf-level-0 sf-item-298" data-sf-count="2" data-sf-depth="0" value="pin">Pin</option> <option class="sf-level-0 sf-item-294" data-sf-count="2" data-sf-depth="0" value="pin-allocate">pin allocate</option> <option class="sf-level-0 sf-item-297" data-sf-count="1" data-sf-depth="0" value="pin-allocation">Pin allocation</option> <option class="sf-level-0 sf-item-7" data-sf-count="2" data-sf-depth="0" value="postman">postman</option> <option class="sf-level-0 sf-item-65" data-sf-count="4" data-sf-depth="0" value="prebooking">prebooking</option> <option class="sf-level-0 sf-item-50" data-sf-count="2" data-sf-depth="0" value="progressive-dialer">Progressive Dialer</option> <option class="sf-level-0 sf-item-24" data-sf-count="10" data-sf-depth="0" value="sales-calls">Sales calls</option> <option class="sf-level-0 sf-item-277" data-sf-count="2" data-sf-depth="0" value="sdk">SDK</option> <option class="sf-level-0 sf-item-274" data-sf-count="1" data-sf-depth="0" value="security">Security</option> <option class="sf-level-0 sf-item-279" data-sf-count="2" data-sf-depth="0" value="send-otp">Send OTP</option> <option class="sf-level-0 sf-item-278" data-sf-count="2" data-sf-depth="0" value="send-sms-otp">Send SMS OTP</option> <option class="sf-level-0 sf-item-282" data-sf-count="4" data-sf-depth="0" value="settings">Settings</option> <option class="sf-level-0 sf-item-272" data-sf-count="1" data-sf-depth="0" value="sim-binding">Sim Binding</option> <option class="sf-level-0 sf-item-15" data-sf-count="26" data-sf-depth="0" value="sms">sms</option> <option class="sf-level-0 sf-item-45" data-sf-count="13" data-sf-depth="0" value="sms-apis">SMS APIs</option> <option class="sf-level-0 sf-item-330" data-sf-count="1" data-sf-depth="0" value="sms-blast">SMS Blast</option> <option class="sf-level-0 sf-item-326" data-sf-count="1" data-sf-depth="0" value="sms-campaign">SMS Campaign</option> <option class="sf-level-0 sf-item-321" data-sf-count="1" data-sf-depth="0" value="sms-campaign-details">SMS Campaign details</option> <option class="sf-level-0 sf-item-319" data-sf-count="1" data-sf-depth="0" value="sms-campaigns">SMS Campaigns</option> <option class="sf-level-0 sf-item-320" data-sf-count="2" data-sf-depth="0" value="sms-details">SMS Details</option> <option class="sf-level-0 sf-item-328" data-sf-count="1" data-sf-depth="0" value="sms-details-of-a-single-sms-campaign">SMS Details of a Single SMS Campaign</option> <option class="sf-level-0 sf-item-262" data-sf-count="6" data-sf-depth="0" value="sms-otp">SMS OTP</option> <option class="sf-level-0 sf-item-54" data-sf-count="6" data-sf-depth="0" value="softphone">SoftPhone</option> <option class="sf-level-0 sf-item-367" data-sf-count="1" data-sf-depth="0" value="template">Template</option> <option class="sf-level-0 sf-item-259" data-sf-count="4" data-sf-depth="0" value="update">Update</option> <option class="sf-level-0 sf-item-344" data-sf-count="2" data-sf-depth="0" value="update-a-list">Update a List</option> <option class="sf-level-0 sf-item-258" data-sf-count="4" data-sf-depth="0" value="update-allocation">Update Allocation</option> <option class="sf-level-0 sf-item-336" data-sf-count="2" data-sf-depth="0" value="update-campaign">Update Campaign</option> <option class="sf-level-0 sf-item-333" data-sf-count="2" data-sf-depth="0" value="update-campaign-details">Update Campaign Details</option> <option class="sf-level-0 sf-item-306" data-sf-count="2" data-sf-depth="0" value="update-settings">Update Settings</option> <option class="sf-level-0 sf-item-323" data-sf-count="2" data-sf-depth="0" value="update-sms-campaign">Update SMS campaign</option> <option class="sf-level-0 sf-item-353" data-sf-count="4" data-sf-depth="0" value="url-shortening">URL shortening</option> <option class="sf-level-0 sf-item-275" data-sf-count="3" data-sf-depth="0" value="user-authentication">User authentication</option> <option class="sf-level-0 sf-item-355" data-sf-count="1" data-sf-depth="0" value="user-verification">user verification</option> <option class="sf-level-0 sf-item-266" data-sf-count="3" data-sf-depth="0" value="validate">Validate</option> <option class="sf-level-0 sf-item-91" data-sf-count="7" data-sf-depth="0" value="verification">Verification</option> <option class="sf-level-0 sf-item-267" data-sf-count="3" data-sf-depth="0" value="verify">Verify</option> <option class="sf-level-0 sf-item-57" data-sf-count="7" data-sf-depth="0" value="virtual-number">virtual number</option> <option class="sf-level-0 sf-item-25" data-sf-count="16" data-sf-depth="0" value="virtual-numbers">Virtual Numbers</option> <option class="sf-level-0 sf-item-291" data-sf-count="4" data-sf-depth="0" value="vn">VN</option> <option class="sf-level-0 sf-item-10" data-sf-count="10" data-sf-depth="0" value="voice">voice</option> <option class="sf-level-0 sf-item-313" data-sf-count="1" data-sf-depth="0" value="voice-blast">voice blast</option> <option class="sf-level-0 sf-item-55" data-sf-count="6" data-sf-depth="0" value="voip">VoIP</option> <option class="sf-level-0 sf-item-288" data-sf-count="2" data-sf-depth="0" value="web-hook">web hook</option> <option class="sf-level-0 sf-item-286" data-sf-count="3" data-sf-depth="0" value="webhook">webhook</option> <option class="sf-level-0 sf-item-93" data-sf-count="18" data-sf-depth="0" value="whatsapp">Whatsapp</option> <option class="sf-level-0 sf-item-368" data-sf-count="2" data-sf-depth="0" value="whatsapp-flows">WhatsApp Flows</option> <option class="sf-level-0 sf-item-377" data-sf-count="1" data-sf-depth="0" value="whatsapp-onboarding">WhatsApp Onboarding</option> <option class="sf-level-0 sf-item-372" data-sf-count="1" data-sf-depth="0" value="whatsapp-payments">WhatsApp Payments</option> <option class="sf-level-0 sf-item-38" data-sf-count="8" data-sf-depth="0" value="zoho">zoho</option> </select> </label> </li><li class="sf-field-submit" data-sf-field-name="submit" data-sf-field-type="submit" data-sf-field-input-type=""><input type="submit" name="_sf_submit" value="Apply"></li></ul></form> </div> </div> </div> </div> </div> <div class="row"> <div class="content col-md-9 col-md-offset-3 col-sm-11 col-sm-offset-4 faqs-bg" style="margin-bottom:0px;"> <div class="panelheading searchbox"> <div class="col" style="z-index: 10;position: fixed;right: 10em;"> <form data-sf-form-id='4782' data-is-rtl='0' data-maintain-state='' data-results-url='https://developer.exotel.com/faqresult' data-ajax-url='https://developer.exotel.com/?sfid=4782&sf_action=get_data&sf_data=results' data-ajax-form-url='https://developer.exotel.com/?sfid=4782&sf_action=get_data&sf_data=form' data-display-result-method='shortcode' data-use-history-api='1' data-template-loaded='0' data-lang-code='en' data-ajax='1' data-ajax-data-type='json' data-ajax-links-selector='.pagination a' data-ajax-target='#search-filter-results-4782' data-ajax-pagination-type='normal' data-update-ajax-url='1' data-only-results-ajax='1' data-scroll-to-pos='0' data-init-paged='1' data-auto-update='' action='https://developer.exotel.com/faqresult' method='post' class='searchandfilter' id='search-filter-form-4782' autocomplete='off' data-instance-count='1'><ul><li class="sf-field-search" data-sf-field-name="search" data-sf-field-type="search" data-sf-field-input-type=""> <label><input placeholder="Keyword Search" name="_sf_search[]" class="sf-input-text" type="text" value="" title=""></label> </li></ul></form> </div> </div> <div id="snackbar">Thanks for Voting..</div> <div class="search-filter-results" id="search-filter-results-4781"><style> .pld-like-dislike-wrap { border-right: none !important; } .pld-like-dislike-wrap { float: right !important; } .panel-default.usecase>.panel-heading { background: #339BE5 !important; padding: 16px !important; cursor: pointer; margin-bottom: -2px; } .panel-heading.collapsed+.pld-like-dislike-wrap { display: none !important; } .panel-default { border: none !important; box-shadow: none !important; /* border: 1px solid #79C9FF !important; */ } .panel-default.usecase>.panel-heading.collapsed { background: #EAF6FE !important; padding: 16px !important; cursor: pointer; color: #070707 !important; border: 1px solid #79C9FF !important; } .pld-like-dislike-wrap.pld-custom img { max-width: 35px !important; margin-top: -6px !important; } /* .pld-like-dislike-wrap{ background-color: green !important; } */ .collapseFaq.collapsed~.pld-like-dislike-wrap { display: none !important; } .panel-heading .panel-collapse.collapse { background: #EAF6FE !important; padding: 16px !important; cursor: pointer; color: #070707 !important; } .panel-heading { background: #339BE5 !important; padding: 16px !important; cursor: pointer; color: #ffff !important; } a.pld-dislike-trigger.pld-like-dislike-trigger img { margin-top: -6px !important; } .pld-like-dislike-wrap{ margin-bottom: 0px !important; margin-top: -1em !important; float: right !important; width: 100%; background: #339BE5 !important; display: flex; justify-content: flex-end; padding-bottom: 0.5em; } @media (max-width: 600px) { .pld-like-dislike-wrap { margin-bottom: 0px !important; margin-top: 0em !important; float: right !important; width: 100%; background: #339BE5 !important; display: flex; justify-content: flex-end; } ..pld-like-dislike-wrap { margin-left: 22em !important; margin-right: 0px !important; } .pld-like-dislike-wrap .pld-common-wrap { float: right !important; padding-bottom: 0.5em !important; } a.pld-dislike-trigger.pld-like-dislike-trigger img { margin-top: 0px !important; } .pld-like-dislike-wrap.pld-custom img { margin-top: 0px !important; } .panel-default.usecase>.panel-heading { padding: 10px !important; } .panel-default.usecase>.panel-heading.collapsed { padding: 10px !important; } a.pld-dislike-trigger.pld-like-dislike-trigger img { margin-top: 0px !important; } } @media screen and (min-width: 600px) and (max-width: 1200px) { .sf-field-search label input { width: none !important; } } </style> <meta name="viewport" content="width=device-width, initial-scale=1"> <div class="panelheading faqsearchbox"> <div class="col"> Showing 10 of 38 </div> </div> <div class="panelheading mobileSearch_text"> <div class="col" style="margin-top: 10px;"> Showing 10 of 38 </div> <div class="container mobile-searchitem"> <form data-sf-form-id='4782' data-is-rtl='0' data-maintain-state='' data-results-url='https://developer.exotel.com/faqresult' data-ajax-url='https://developer.exotel.com/?sfid=4782&sf_action=get_data&sf_data=results' data-ajax-form-url='https://developer.exotel.com/?sfid=4782&sf_action=get_data&sf_data=form' data-display-result-method='shortcode' data-use-history-api='1' data-template-loaded='0' data-lang-code='en' data-ajax='1' data-ajax-data-type='json' data-ajax-links-selector='.pagination a' data-ajax-target='#search-filter-results-4782' data-ajax-pagination-type='normal' data-update-ajax-url='1' data-only-results-ajax='1' data-scroll-to-pos='0' data-init-paged='1' data-auto-update='' action='https://developer.exotel.com/faqresult' method='post' class='searchandfilter' id='search-filter-form-4782' autocomplete='off' data-instance-count='2'><ul><li class="sf-field-search" data-sf-field-name="search" data-sf-field-type="search" data-sf-field-input-type=""> <label><input placeholder="Keyword Search" name="_sf_search[]" class="sf-input-text" type="text" value="" title=""></label> </li></ul></form> </div> </div> <div class="row faqlayout"> <div class="panel-group" id='accordion' role="tablist" aria-multiselectable="true"> <div class="panel panel-default usecase"> <div class="panel-heading collapsed" data-toggle="collapse" role="tab" id="headingOne1" role="button" data-parent="#accordion1" href="#collapse1" aria-controls="#collapse1" aria-expanded="false"> <a style="float: left;"> <i class="icon-right pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_down.svg" /> </i> <i class="icon-down pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_up.svg" /> </i> </a> <h3 class="panel-title" style="float: left;display: contents;"> I signed up for an Exotel Account and got access to API credentials. But I am not able to use Lead Assist GreenVN APIs. What am I missing? </h3> </div> <div class="pld-like-dislike-wrap pld-custom"> <div class="pld-like-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-like-trigger pld-like-dislike-trigger " title="" data-post-id="5249" data-trigger-type="like" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-up.svg" alt=""/> </a> <span class="pld-like-count-wrap pld-count-wrap">21 </span> </div><div class="pld-dislike-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-dislike-trigger pld-like-dislike-trigger " title="" data-post-id="5249" data-trigger-type="dislike" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-down.svg" alt=""/> </a> <span class="pld-dislike-count-wrap pld-count-wrap">5</span> </div></div> <div id='collapse1' class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne1"> <div class="panel-body"> <div class="wrapper-list"> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Lead Assist is an account level feature and need to be enabled on request either to your account manager or by writing to </span><a href="mailto:hello@exotel.com" target="_blank" rel="noopener"><span style="font-weight: 400;">hello@exotel.com</span></a></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Lead Assist API credentials are different from your default API credentials</span></li> </ul> </div> </div> </div> </div> </div> <div class="panel-group" id='accordion1' role="tablist" aria-multiselectable="true"> <div class="panel panel-default usecase"> <div class="panel-heading collapsed" data-toggle="collapse" role="tab" id="headingOne2" role="button" data-parent="#accordion2" href="#collapse2" aria-controls="#collapse2" aria-expanded="false"> <a style="float: left;"> <i class="icon-right pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_down.svg" /> </i> <i class="icon-down pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_up.svg" /> </i> </a> <h3 class="panel-title" style="float: left;display: contents;"> How can I get the call metadata for a call between two parties for an active allocation? </h3> </div> <div class="pld-like-dislike-wrap pld-custom"> <div class="pld-like-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-like-trigger pld-like-dislike-trigger " title="" data-post-id="5250" data-trigger-type="like" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-up.svg" alt=""/> </a> <span class="pld-like-count-wrap pld-count-wrap">17 </span> </div><div class="pld-dislike-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-dislike-trigger pld-like-dislike-trigger " title="" data-post-id="5250" data-trigger-type="dislike" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-down.svg" alt=""/> </a> <span class="pld-dislike-count-wrap pld-count-wrap">2</span> </div></div> <div id='collapse2' class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne2"> <div class="panel-body"> <div class="wrapper-list"> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Real Time Push: Using </span><a href="https://developer.exotel.com/api/leadassist-greenvn#events-callbacks-vn" target="_blank" rel="noopener"><span style="font-weight: 400;">Events Callbacks</span></a><span style="font-weight: 400;">, Lead Assist pushes the call data to the client endpoint (webhook) as soon as the call gets over. It is an account level setting, which can be configured at the time of Lead Assist enablement or later on request.聽</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Pull using GET API: If you have CallSID for a particular call, the details can be fetched using </span><a href="https://developer.exotel.com/api/make-a-call-api#call-details" target="_blank" rel="noopener"><span style="font-weight: 400;">GET Call API</span></a></li> </ul> </div> </div> </div> </div> </div> <div class="panel-group" id='accordion2' role="tablist" aria-multiselectable="true"> <div class="panel panel-default usecase"> <div class="panel-heading collapsed" data-toggle="collapse" role="tab" id="headingOne3" role="button" data-parent="#accordion3" href="#collapse3" aria-controls="#collapse3" aria-expanded="false"> <a style="float: left;"> <i class="icon-right pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_down.svg" /> </i> <i class="icon-down pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_up.svg" /> </i> </a> <h3 class="panel-title" style="float: left;display: contents;"> What is the default maximum allocation duration? </h3> </div> <div class="pld-like-dislike-wrap pld-custom"> <div class="pld-like-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-like-trigger pld-like-dislike-trigger " title="" data-post-id="5251" data-trigger-type="like" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-up.svg" alt=""/> </a> <span class="pld-like-count-wrap pld-count-wrap">14 </span> </div><div class="pld-dislike-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-dislike-trigger pld-like-dislike-trigger " title="" data-post-id="5251" data-trigger-type="dislike" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-down.svg" alt=""/> </a> <span class="pld-dislike-count-wrap pld-count-wrap">1</span> </div></div> <div id='collapse3' class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne3"> <div class="panel-body"> <div class="wrapper-list"> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">At the service level, the default maximum allocation duration is set as 170 days</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">At the account level, this value can be configured from as low as five minutes until 170 days</span></li> </ul> </div> </div> </div> </div> </div> <div class="panel-group" id='accordion3' role="tablist" aria-multiselectable="true"> <div class="panel panel-default usecase"> <div class="panel-heading collapsed" data-toggle="collapse" role="tab" id="headingOne4" role="button" data-parent="#accordion4" href="#collapse4" aria-controls="#collapse4" aria-expanded="false"> <a style="float: left;"> <i class="icon-right pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_down.svg" /> </i> <i class="icon-down pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_up.svg" /> </i> </a> <h3 class="panel-title" style="float: left;display: contents;"> What all parameters can be updated for an active allocation using PUT APIs? </h3> </div> <div class="pld-like-dislike-wrap pld-custom"> <div class="pld-like-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-like-trigger pld-like-dislike-trigger " title="" data-post-id="5252" data-trigger-type="like" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-up.svg" alt=""/> </a> <span class="pld-like-count-wrap pld-count-wrap">14 </span> </div><div class="pld-dislike-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-dislike-trigger pld-like-dislike-trigger " title="" data-post-id="5252" data-trigger-type="dislike" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-down.svg" alt=""/> </a> <span class="pld-dislike-count-wrap pld-count-wrap">1</span> </div></div> <div id='collapse4' class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne4"> <div class="panel-body"> <div class="wrapper-list"> <ul> <li style="font-weight: 400;" aria-level="2"><a href="https://developer.exotel.com/api/leadassist-greenvn#update-party-numbers-pins" target="_blank" rel="noopener"><span style="font-weight: 400;">Update Party Numbers & Pin API</span></a><span style="font-weight: 400;"> - Following parameters can be updated using this API:</span> <ol> <li style="font-weight: 400;" aria-level="3"><span style="font-weight: 400;">A-party numbers</span></li> <li style="font-weight: 400;" aria-level="3"><span style="font-weight: 400;">B-party numbers</span></li> <li style="font-weight: 400;" aria-level="3"><span style="font-weight: 400;">A-party pins</span></li> <li style="font-weight: 400;" aria-level="3"><span style="font-weight: 400;">B-party pins</span></li> <li style="font-weight: 400;" aria-level="3"><span style="font-weight: 400;">Usage (can be changed from one-way to two-way and vice versa)</span></li> </ol> </li> <li aria-level="3"><a href="https://developer.exotel.com/api/leadassist-greenvn#update-greenvn" target="_blank" rel="noopener">Update GreenVN API</a> - This API allows updating GreenVN in an existing active allocation. While placing the request for the new VN, the number and the region can also be provided as a preference. If requested, without a request body, the Lead Assist system will allocate an available number from the VN pool.</li> </ul> </div> </div> </div> </div> </div> <div class="panel-group" id='accordion4' role="tablist" aria-multiselectable="true"> <div class="panel panel-default usecase"> <div class="panel-heading collapsed" data-toggle="collapse" role="tab" id="headingOne5" role="button" data-parent="#accordion5" href="#collapse5" aria-controls="#collapse5" aria-expanded="false"> <a style="float: left;"> <i class="icon-right pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_down.svg" /> </i> <i class="icon-down pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_up.svg" /> </i> </a> <h3 class="panel-title" style="float: left;display: contents;"> Do we have to pay for Virtual Numbers used in the Lead Assist GreenVN solution? </h3> </div> <div class="pld-like-dislike-wrap pld-custom"> <div class="pld-like-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-like-trigger pld-like-dislike-trigger " title="" data-post-id="5253" data-trigger-type="like" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-up.svg" alt=""/> </a> <span class="pld-like-count-wrap pld-count-wrap">14 </span> </div><div class="pld-dislike-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-dislike-trigger pld-like-dislike-trigger " title="" data-post-id="5253" data-trigger-type="dislike" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-down.svg" alt=""/> </a> <span class="pld-dislike-count-wrap pld-count-wrap">1</span> </div></div> <div id='collapse5' class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne5"> <div class="panel-body"> <div class="wrapper-list"> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">For the Lead Assist GreenVN solution, there are no charges for Virtual Numbers associated with your account pool.</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">However, if the account is being used for some other use case, with Virtual Number(s) apart from Lead Assist VN Pool, those Virtual Numbers will be charged as monthly rental</span></li> </ul> </div> </div> </div> </div> </div> <div class="panel-group" id='accordion5' role="tablist" aria-multiselectable="true"> <div class="panel panel-default usecase"> <div class="panel-heading collapsed" data-toggle="collapse" role="tab" id="headingOne6" role="button" data-parent="#accordion6" href="#collapse6" aria-controls="#collapse6" aria-expanded="false"> <a style="float: left;"> <i class="icon-right pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_down.svg" /> </i> <i class="icon-down pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_up.svg" /> </i> </a> <h3 class="panel-title" style="float: left;display: contents;"> I have 2 Exotel accounts, can I integrate both of them with Zoho CRM/Bigin or Zoho Desk? </h3> </div> <div class="pld-like-dislike-wrap pld-custom"> <div class="pld-like-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-like-trigger pld-like-dislike-trigger " title="" data-post-id="5248" data-trigger-type="like" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-up.svg" alt=""/> </a> <span class="pld-like-count-wrap pld-count-wrap">18 </span> </div><div class="pld-dislike-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-dislike-trigger pld-like-dislike-trigger " title="" data-post-id="5248" data-trigger-type="dislike" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-down.svg" alt=""/> </a> <span class="pld-dislike-count-wrap pld-count-wrap">1</span> </div></div> <div id='collapse6' class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne6"> <div class="panel-body"> <div class="wrapper-list"> <p><span style="font-weight: 400;">This integration follows One-One mapping, you鈥檒l not be able to integrate 2 Exotel accounts with Zoho CRM/Bigin or Zoho Desk</span></p> </div> </div> </div> </div> </div> <div class="panel-group" id='accordion6' role="tablist" aria-multiselectable="true"> <div class="panel panel-default usecase"> <div class="panel-heading collapsed" data-toggle="collapse" role="tab" id="headingOne7" role="button" data-parent="#accordion7" href="#collapse7" aria-controls="#collapse7" aria-expanded="false"> <a style="float: left;"> <i class="icon-right pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_down.svg" /> </i> <i class="icon-down pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_up.svg" /> </i> </a> <h3 class="panel-title" style="float: left;display: contents;"> Can I integrate both Zoho CRM/Bigin and Zoho Desk with Exotel? </h3> </div> <div class="pld-like-dislike-wrap pld-custom"> <div class="pld-like-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-like-trigger pld-like-dislike-trigger " title="" data-post-id="5247" data-trigger-type="like" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-up.svg" alt=""/> </a> <span class="pld-like-count-wrap pld-count-wrap">14 </span> </div><div class="pld-dislike-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-dislike-trigger pld-like-dislike-trigger " title="" data-post-id="5247" data-trigger-type="dislike" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-down.svg" alt=""/> </a> <span class="pld-dislike-count-wrap pld-count-wrap"></span> </div></div> <div id='collapse7' class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne7"> <div class="panel-body"> <div class="wrapper-list"> <p><span style="font-weight: 400;">Yes, both聽 Zoho CRM/Bigin and Zoho Desk can be integrated with Exotel</span></p> </div> </div> </div> </div> </div> <div class="panel-group" id='accordion7' role="tablist" aria-multiselectable="true"> <div class="panel panel-default usecase"> <div class="panel-heading collapsed" data-toggle="collapse" role="tab" id="headingOne8" role="button" data-parent="#accordion8" href="#collapse8" aria-controls="#collapse8" aria-expanded="false"> <a style="float: left;"> <i class="icon-right pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_down.svg" /> </i> <i class="icon-down pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_up.svg" /> </i> </a> <h3 class="panel-title" style="float: left;display: contents;"> My Inbound Call and Missed Call details are not getting updated in Zoho CRM/Bigin or Zoho Desk. </h3> </div> <div class="pld-like-dislike-wrap pld-custom"> <div class="pld-like-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-like-trigger pld-like-dislike-trigger " title="" data-post-id="5246" data-trigger-type="like" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-up.svg" alt=""/> </a> <span class="pld-like-count-wrap pld-count-wrap">12 </span> </div><div class="pld-dislike-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-dislike-trigger pld-like-dislike-trigger " title="" data-post-id="5246" data-trigger-type="dislike" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-down.svg" alt=""/> </a> <span class="pld-dislike-count-wrap pld-count-wrap"></span> </div></div> <div id='collapse8' class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne8"> <div class="panel-body"> <div class="wrapper-list"> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Please check <a href="http://developer.exotel.com/usecases/zoho-crm-bigin-desk-integration-with-exotel" target="_blank" rel="noopener">Step 8</a> and confirm that there are no blank spaces and the account name entered is correct.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Please check <a href="http://developer.exotel.com/usecases/zoho-crm-bigin-desk-integration-with-exotel" target="_blank" rel="noopener">Step 11</a> in and confirm that there are no blank spaces and the account name entered is correct.</span></li> </ul> </div> </div> </div> </div> </div> <div class="panel-group" id='accordion8' role="tablist" aria-multiselectable="true"> <div class="panel panel-default usecase"> <div class="panel-heading collapsed" data-toggle="collapse" role="tab" id="headingOne9" role="button" data-parent="#accordion9" href="#collapse9" aria-controls="#collapse9" aria-expanded="false"> <a style="float: left;"> <i class="icon-right pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_down.svg" /> </i> <i class="icon-down pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_up.svg" /> </i> </a> <h3 class="panel-title" style="float: left;display: contents;"> I鈥檓 not getting the pop-up for the inbound calls in Zoho Integration. </h3> </div> <div class="pld-like-dislike-wrap pld-custom"> <div class="pld-like-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-like-trigger pld-like-dislike-trigger " title="" data-post-id="5245" data-trigger-type="like" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-up.svg" alt=""/> </a> <span class="pld-like-count-wrap pld-count-wrap">15 </span> </div><div class="pld-dislike-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-dislike-trigger pld-like-dislike-trigger " title="" data-post-id="5245" data-trigger-type="dislike" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-down.svg" alt=""/> </a> <span class="pld-dislike-count-wrap pld-count-wrap">1</span> </div></div> <div id='collapse9' class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne9"> <div class="panel-body"> <div class="wrapper-list"> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Please check if the number of the user entered on the page of both Zoho CRM/Bigin or Zoho Desk is the same.聽</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Please check Step 7 and confirm that there are no blank spaces and the account name entered is correct.</span></li> </ul> </div> </div> </div> </div> </div> <div class="panel-group" id='accordion9' role="tablist" aria-multiselectable="true"> <div class="panel panel-default usecase"> <div class="panel-heading collapsed" data-toggle="collapse" role="tab" id="headingOne10" role="button" data-parent="#accordion10" href="#collapse10" aria-controls="#collapse10" aria-expanded="false"> <a style="float: left;"> <i class="icon-right pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_down.svg" /> </i> <i class="icon-down pull-right"> <img style="width: 18px;" src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/faq_up.svg" /> </i> </a> <h3 class="panel-title" style="float: left;display: contents;"> I鈥檓 not able to make Outbound calls in Zoho Integration. What’s the reason? </h3> </div> <div class="pld-like-dislike-wrap pld-custom"> <div class="pld-like-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-like-trigger pld-like-dislike-trigger " title="" data-post-id="5244" data-trigger-type="like" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-up.svg" alt=""/> </a> <span class="pld-like-count-wrap pld-count-wrap">19 </span> </div><div class="pld-dislike-wrap pld-common-wrap"> <a href="javascript:void(0)" class="pld-dislike-trigger pld-like-dislike-trigger " title="" data-post-id="5244" data-trigger-type="dislike" data-restriction="cookie" data-already-liked="0"> <img src="http://developer.exotel.com/wp-content/uploads/2022/11/Icon-material-thumb-down.svg" alt=""/> </a> <span class="pld-dislike-count-wrap pld-count-wrap">1</span> </div></div> <div id='collapse10' class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne10"> <div class="panel-body"> <div class="wrapper-list"> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Please check if click to call is enabled in the integrations page of both Zoho CRM/Bigin or聽 Zoho Desk.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Please check if the number of the user entered on the page of both Zoho CRM/Bigin or Zoho Desk is the same.聽</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Please check if the KYC is completed in your account.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Please check if you have credits in your Exotel account.</span></li> </ul> </div> </div> </div> </div> </div> </div> <div class="pagination"> <br /><div class='wp-pagenavi' role='navigation'> <span class='pages'>Page 1 of 4</span><span aria-current='page' class='current'>1</span><a class="page larger" title="Page 2" href="?sf_paged=2">2</a><span class='extend'>...</span><a class="nextpostslink" rel="next" aria-label="Next Page" href="?sf_paged=2">禄</a><a class="last" aria-label="Last Page" href="?sf_paged=4">4</a> </div></div> </div> <div class="modal fade" id="SuccessModal" tabindex="-1" role="dialog" aria-labelledby="SuccessModalLabel" aria-hidden="true"> <div class="modal-dialog modal-dialog-centered" role="document" style="margin-top: 20%;"> <div class="modal-content"> <div class="modal-header"> <h5 class="modal-title" id="SuccessModal">Feedback</h5> <button type="button" class="close feedback-close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true">×</span> </button> </div> <div class="modal-body"> Thank You for your valuable feedback! </div> </div> </div> </div> <div class="modal fade" id="exampleModal2" tabindex="-1" role="dialog" aria-labelledby="exampleModalLabel" aria-hidden="true"> <div class="modal-dialog modal-dialog-centered feedback-body" role="document"> <div class="modal-content" style="border-radius:20px"> <div class="modal-header feedback-header"> <h5 class="modal-title" id="exampleModalLabel"> <img src="https://developer.exotel.com/wp-content/themes/exotel/assets/images/custom-images/feedback-icon.svg" alt="Share" style="width: 30px;height: 29px;" /> Share Feedback </h5> <button type="button" class="close feedback-close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true">×</span> </button> </div> <div class="modal-body"> <div role="form" class="wpcf7" id="wpcf7-f4864-o1" lang="en-US" dir="ltr"> <div class="screen-reader-response"><p role="status" aria-live="polite" aria-atomic="true"></p> <ul></ul></div> <form action="/faqs#wpcf7-f4864-o1" method="post" class="wpcf7-form init" novalidate="novalidate" data-status="init"> <div style="display: none;"> <input type="hidden" name="_wpcf7" value="4864" /> <input type="hidden" name="_wpcf7_version" value="5.5.3" /> <input type="hidden" name="_wpcf7_locale" value="en_US" /> <input type="hidden" name="_wpcf7_unit_tag" value="wpcf7-f4864-o1" /> <input type="hidden" name="_wpcf7_container_post" value="0" /> <input type="hidden" name="_wpcf7_posted_data_hash" value="" /> </div> <p><label> Sorry we couldn't be helpful. Help us improve this article with your feedback.</label><br /> <span class="wpcf7-form-control-wrap your-email"><input type="email" name="your-email" value="" size="40" class="wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-email form-control" aria-invalid="false" placeholder="Enter your email ID" /></span><br /> <label> Content Feedback </label><br /> <span class="wpcf7-form-control-wrap ContentFeedback"><span class="wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required checkbox-feedback"><span class="wpcf7-list-item first"><label><input type="checkbox" name="ContentFeedback[]" value="Need more information" /><span class="wpcf7-list-item-label">Need more information</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="ContentFeedback[]" value="Difficult to understand" /><span class="wpcf7-list-item-label">Difficult to understand</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="ContentFeedback[]" value="Inaccurate/Irrelevant content" /><span class="wpcf7-list-item-label">Inaccurate/Irrelevant content</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="ContentFeedback[]" value="Missing/Broken Link" /><span class="wpcf7-list-item-label">Missing/Broken Link</span></label></span><span class="wpcf7-list-item last"><label><input type="checkbox" name="ContentFeedback[]" value="Others" /><span class="wpcf7-list-item-label">Others</span></label></span></span></span><br /> <label> Your message<br /> <span class="wpcf7-form-control-wrap your-message"><textarea name="your-message" cols="40" rows="3" class="wpcf7-form-control wpcf7-textarea form-control" aria-invalid="false"></textarea></span> </label><br /> <input type="submit" value="Submit" class="wpcf7-form-control has-spinner wpcf7-submit btn btn-primary" id="feed-submit" /> <input type="reset" id:feed-cancel class='btn btn-primary' /></p> <div class="wpcf7-response-output" aria-hidden="true"></div></form></div> </div> </div> </div> </div> </div> </div> <div class="row"> <footer id="footer"> <div class="container"> <div class="row" > <div class="col-sm-3"><img class="footer-logo" src="https://developer.exotel.com/wp-content/uploads/2019/10/exotel-footer-logo-2.svg" alt=""> </div> <div class="col-sm-6"> <ul class="list-inline footer-links"> <li><a href="https://exotel.com/about-us/">About Exotel</a></li> <li><a href="https://exotel.com/careers/">Careers</a></li> <li><a href="https://exotel.com/privacy-policy/">Privacy Policy</a></li> <li><a href="https://exotel.com/terms-of-service/">Terms of Service</a></li> <li><a href="http://support.exotel.in/support/home">Support</a></li> <li><a href="https://exotel.com/contact/">Contact</a></li> </ul> </div> <div class="col-sm-3 copyrights"> &copy2024Exotel Telecom Pvt. Ltd.</div> </div> </div> </footer> </div> <script src="https://cdn-in.pagesense.io/js/exotel/c6a655fb28364a0d82a2e6874dbec9c0.js"></script>  <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-TSLF3FD" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript>  <script type='text/javascript' src='https://developer.exotel.com/wp-includes/js/dist/vendor/regenerator-runtime.min.js?ver=0.13.7' id='regenerator-runtime-js'></script> <script type='text/javascript' src='https://developer.exotel.com/wp-includes/js/dist/vendor/wp-polyfill.min.js?ver=3.15.0' id='wp-polyfill-js'></script> <script type='text/javascript' id='contact-form-7-js-extra'> /* <![CDATA[ */ var wpcf7 = {"api":{"root":"https:\/\/developer.exotel.com\/wp-json\/","namespace":"contact-form-7\/v1"},"cached":"1"}; var wpcf7 = {"api":{"root":"https:\/\/developer.exotel.com\/wp-json\/","namespace":"contact-form-7\/v1"},"cached":"1"}; /* ]]> */ </script> <script type='text/javascript' src='https://developer.exotel.com/wp-content/plugins/contact-form-7/includes/js/index.js?ver=5.5.3' id='contact-form-7-js'></script> <script type='text/javascript' src='https://developer.exotel.com/wp-includes/js/jquery/ui/core.min.js?ver=1.12.1' id='jquery-ui-core-js'></script> <script type='text/javascript' src='https://developer.exotel.com/wp-includes/js/jquery/ui/datepicker.min.js?ver=1.12.1' id='jquery-ui-datepicker-js'></script> <script type='text/javascript' id='jquery-ui-datepicker-js-after'> jQuery(document).ready(function(jQuery){jQuery.datepicker.setDefaults({"closeText":"Close","currentText":"Today","monthNames":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthNamesShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"nextText":"Next","prevText":"Previous","dayNames":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"],"dayNamesShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"dayNamesMin":["S","M","T","W","T","F","S"],"dateFormat":"MM d, yy","firstDay":1,"isRTL":false});}); jQuery(document).ready(function(jQuery){jQuery.datepicker.setDefaults({"closeText":"Close","currentText":"Today","monthNames":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthNamesShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"nextText":"Next","prevText":"Previous","dayNames":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"],"dayNamesShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"dayNamesMin":["S","M","T","W","T","F","S"],"dateFormat":"MM d, yy","firstDay":1,"isRTL":false});}); </script> <script type='text/javascript' src='https://developer.exotel.com/wp-content/themes/exotel/assets/js/scripts.js?ver=5.8.10' id='script-js'></script> <script type='text/javascript' src='https://cdn.jsdelivr.net/gh/google/code-prettify@master/loader/run_prettify.js?ver=5.8.10' id='prettify-js'></script> <script type='text/javascript' src='https://code.jquery.com/ui/1.12.1/jquery-ui.js?ver=5.8.10' id='jqueryui-js'></script> <script type='text/javascript' src='https://smtpjs.com/v3/smtp.js?ver=5.8.10' id='smtp-js'></script> <script type='text/javascript' src='https://developer.exotel.com/wp-includes/js/clipboard.min.js?ver=5.8.10' id='clipboard-js'></script> <script type='text/javascript' src='https://developer.exotel.com/wp-content/themes/exotel/assets/js/faq/custom.js?ver=5.8.10' id='custom-js'></script> <script type='text/javascript' src='https://developer.exotel.com/wp-content/themes/exotel/script.js?ver=5.8.10' id='des_script-js'></script> <script type='text/javascript' src='https://developer.exotel.com/wp-content/themes/exotel/assets/js/faq/analytics.js?ver=5.8.10' id='analytics-js'></script>   <script> // collapase accordins var colhold=""; function funcollapse(x){ $(".coll-in").hide(); $(".icond").show(); $(".iconu").hide(); console.log(x) if(colhold==x){ // $(x).hide(); document.getElementById(x+"icond").style.display = ""; document.getElementById(x +"iconu").style.display = "none"; $(x).removeClass('collapsed'); document.getElementById(x).style.display = "none"; colhold=""; }else { // console.log(x+"icon") $(x).addClass('collapsed'); document.getElementById(x+"icond").style.display = "none"; document.getElementById(x +"iconu").style.display = ""; document.getElementById(x).style.display = ""; colhold=x; } // console.log(x,colhold) } // function closeNav() { // document.getElementById("myNav").style.display = "none"; // } $(document).ready(function(){ $("#home").hover(function(){ $(this).toggleClass("active"); }); }); $(".navl" ).hover( function() { $('#home').removeClass("active"); }); $(window).scroll( function(e) { var $height = $(window).scrollTop(); if ($height < 200) { $('#search_icon').css("opacity","1"); } else { $('#search_icon').css("opacity","1"); } }); </script> </body> </html>