Federal Equal Employment Opportunity (EEO) Process | Office of Equity, Diversity and Inclusion

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about="/services/federal-EEO-complaint-process" typeof="schema:WebPage"> <span property="schema:name" content="Federal Equal Employment Opportunity (EEO) Process" class="hidden"></span> <div> <div property="schema:text" class="field field--name-body field--type-text-with-summary field--label-hidden field__item text-primary margin-bottom-1"><h2 style="color:#0b4778;line-height:1.6;">Feel you have been discriminated against?</h2><p class="p1">Our Resolution and Equity team provides unbiased counsel to individuals who feel like they have been discriminated against and seek to resolve workplace conflict. Our team educates the workforce on employee rights and responsibilities in the EEO process.</p><div class="usa-accordion"><h4 class="usa-accordion__heading"><div class="usa-accordion__button" type="button" aria-expanded="false">Who may file?</div></h4><div class="usa-accordion__content usa-prose"><div class="grid-row"><div class="grid-col"><p class="p1">You may file if you fall into one of the following categories:</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Current NIH Employees</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Former NIH Employees</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Title 42 Employees</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Current NIH Applicants</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Non-Employees (applicants that were not selected for a position at NIH)</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> <a class="usa-link" href="/services/federal-EEO-complaint-process/unique-cases#contractors" target="_self">Contractors</a> (see Contractor Information Page for more information)</p><p class="blue-check-para"><img class="blue-check" style="text-indent:1em hanging;" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Commissioned Corps (there are special administrative procedures that apply to employees who are members of the Commissioned Corps)</p><p class="p1">If you are unsure of whether you fit into one of these categories, or did not see your category listed, feel free to <a href="/services/federal-EEO-complaint-process/contact">contact our office</a> and an R&E team member will assist you.</p></div></div></div></div><div class="usa-accordion"><h4 class="usa-accordion__heading"><div class="usa-accordion__button" type="button" aria-expanded="false">What are the protected bases on which a complaint can be made?</div></h4><div class="usa-accordion__content usa-prose"><div class="grid-row"><div class="grid-col"><p style="overflow-wrap:break-word;"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Race</p><p style="overflow-wrap:break-word;"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Religion</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Color</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> National origin</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Age (40 or older)</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Physical or mental disability</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Equal pay/compensation</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Sex (including pregnancy, sex stereotyping, gender identity, transgender status, and sexual orientation)</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Genetic information</p><p class="blue-check-para"><img class="blue-check" src="/themes/custom/uswds_base_subtheme_sass/assets/dist/img/usa-icons/check_circle_outline.svg" width="24" height="24" loading="lazy"> Reprisal/Retaliation</p></div></div></div></div><div class="usa-accordion"><h4 class="usa-accordion__heading"><div class="usa-accordion__button" type="button" aria-expanded="false">How does the complaint process work?</div></h4><div class="usa-accordion__content usa-prose"><div class="grid-row"><div class="grid-col"><p class="body-text">The EEO Administrative Complaint Process has two stages:</p><ul><li style="color:#0b4778;"><p><strong>Stage One: Informal Pre-Complaint</strong> - The Informal Complaint is the first stage of the federal EEO administrative complaints process. The purpose of the Informal stage is to provide individuals with information about their EEO rights and responsibilities. During this stage, the EEO Counselor or a Mediator attempts to resolve the dispute at the lowest possible level. If there is no resolution at the informal stage, the Counselee may file a formal complaint.</p></li><li style="color:#0b4778;"><p><strong>Stage Two: Formal Complaint</strong> - The filing of the formal complaint of discrimination starts the second stage of the EEO complaint process. At this stage, the complaint allegation(s) are reviewed, and will be either accepted for investigation or dismissed. Accepted claims are then investigated by an EEO Investigator.</p></li></ul><p class="body-text">The Resolution and Equity team determines the claim and bases raised by a potential complaint; conducts inquiries during the initial interviews to identify jurisdictional questions; seeks resolution of a dispute at the lowest possible level through informal counseling or through alternative dispute resolution; and ensures prompt and efficient processing of formal complaints.</p><p><button class="usa-button" role="link" type="button" onclick="window.location.href='/services/federal-EEO-complaint-process/federal-EEO-complaint-process-stages'" tabindex="0">EEO Complaint Process Stages</button></p></div></div></div></div><div class="usa-accordion"><h4 class="usa-accordion__heading"><div class="usa-accordion__button" type="button" aria-expanded="false">Ready to File?</div></h4><div class="usa-accordion__content usa-prose"><div class="grid-row"><div class="grid-col"><p><span style="color:#0b4778;"><strong>In Person:</strong></span> National Institutes of Health, 9000 Rockville Pike, Bethesda, Maryland 20892, Building 2, 3rd Floor</p><p><span style="color:#0b4778;"><strong>Online:</strong></span> Temporarily Unavailable</p><p><span style="color:#0b4778;"><strong>Phone:</strong></span> 301.496.6301</p><p><span style="color:#0b4778;"><strong>Email:</strong></span> <a class="usa-link" href="mailto:EDI.Resolutions@nih.gov">EDI.Resolutions@nih.gov</a></p><h3>EDI Neutrality</h3><p>The Office of Equity, Diversity and Inclusion (EDI) is impartial in the administration of these regulations. We neither represent the employee filing the complaint nor the management official(s) named in the complaint. Our role is to administer the regulations neutrally and fairly, to inform all parties of their responsibilities, and to detail what can be expected during each stage of the process. Our approach is driven by personalized customer service and a focus on ensuring that all parties have the information that they need to make informed decisions throughout both stages of the complaint process.</p></div></div></div></div><p> </p></div> </div> </article> </div> </div> </div> </main> <footer class="usa-footer usa-footer--medium" role="contentinfo"> <div class="usa-footer__primary-section"> <div class="usa-footer__primary-content"> <div class="grid-container"> <div class="grid-row grid-gap"> <div class="grid-col-fill"> <div> <div id="block-uswds-base-subtheme-bigfooter" class="block block-block-content block-block-contentc6ac6c00-a9bc-4d2d-bcdb-ba083b6bea0c"> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <div class="block block-layout-builder block-field-blockblock-contentbasicbody"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__items"> <div class="field__item"><style> 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