Solution - Customer Experience

<!doctype html><html lang="en"><head> <meta charset="utf-8"> <title>Solution - Customer Experience</title> <link rel="shortcut icon" href="https://www.talkwalker.com/hubfs/Website/Branding/favicon.svg"> <meta name="description" content="Elevate Customer Experience to new heights. Harness the power of real-time insights to craft customer journeys, foster loyalty, and skyrocket satisfaction."> <link rel="stylesheet" href="https://www.talkwalker.com/hs-fs/hub/26552728/hub_generated/template_assets/65319358195/1709658514108/talkwalker-theme/assets/css/main.min.css"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta property="og:description" content="Elevate Customer Experience to new heights. Harness the power of real-time insights to craft customer journeys, foster loyalty, and skyrocket satisfaction."> <meta property="og:title" content="Solution - Customer Experience"> <meta name="twitter:description" content="Elevate Customer Experience to new heights. Harness the power of real-time insights to craft customer journeys, foster loyalty, and skyrocket satisfaction."> <meta name="twitter:title" content="Solution - Customer Experience"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link class="hs-async-css" rel="preload" href="https://www.talkwalker.com/hs-fs/hub/26552728/hub_generated/module_assets/65319356911/1684410146093/module_65319356911_custom-image.min.css" as="style" onload="this.onload=null;this.rel='stylesheet'"> <noscript><link rel="stylesheet" href="https://www.talkwalker.com/hs-fs/hub/26552728/hub_generated/module_assets/65319356911/1684410146093/module_65319356911_custom-image.min.css"></noscript> <link class="hs-async-css" rel="preload" href="https://www.talkwalker.com/hs-fs/hub/26552728/hub_generated/module_assets/65919082974/1684410145879/module_65919082974_case-study.min.css" as="style" onload="this.onload=null;this.rel='stylesheet'"> <noscript><link rel="stylesheet" href="https://www.talkwalker.com/hs-fs/hub/26552728/hub_generated/module_assets/65919082974/1684410145879/module_65919082974_case-study.min.css"></noscript> <link class="hs-async-css" rel="preload" href="https://www.talkwalker.com/hs-fs/hub/26552728/hub_generated/module_assets/66145127927/1687967074172/module_66145127927_custom-image-gallery.min.css" as="style" onload="this.onload=null;this.rel='stylesheet'"> <noscript><link rel="stylesheet" href="https://www.talkwalker.com/hs-fs/hub/26552728/hub_generated/module_assets/66145127927/1687967074172/module_66145127927_custom-image-gallery.min.css"></noscript>  <style id="hs_editor_style" type="text/css"> /* HubSpot Non-stacked Media Query Styles */ @media (min-width:768px) { .topbar-section-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .topbar-section-column-3-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .topbar-section-column-3-vertical-alignment > div { flex-shrink: 0 !important; } .topbar-section-column-1-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .topbar-section-column-1-vertical-alignment > div { flex-shrink: 0 !important; } .header-section-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .header-section-column-5-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .header-section-column-5-vertical-alignment > div { flex-shrink: 0 !important; } .header-section-column-3-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .header-section-column-3-vertical-alignment > div { flex-shrink: 0 !important; } .header-section-column-1-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .header-section-column-1-vertical-alignment > div { flex-shrink: 0 !important; } .product-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-row-1-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-row-2-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-row-3-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-row-4-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-row-5-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-row-6-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-row-7-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-row-8-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-row-9-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-row-10-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-dnd_partial-1-column-4-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .product-dnd_partial-1-column-4-vertical-alignment > div { flex-shrink: 0 !important; } .product-dnd_partial-1-column-1-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .product-dnd_partial-1-column-1-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16851040275858-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16851040275858-vertical-alignment > div { flex-shrink: 0 !important; } .product-dnd_partial-3-column-1-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .product-dnd_partial-3-column-1-vertical-alignment > div { flex-shrink: 0 !important; } .cell_168509384016610-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_168509384016610-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850938401669-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850938401669-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850938401668-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850938401668-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850942870723-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850942870723-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850942870722-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850942870722-vertical-alignment > div { flex-shrink: 0 !important; } .cell_1685094287072-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_1685094287072-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850943998024-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850943998024-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850943998023-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850943998023-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850943998022-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850943998022-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850944482964-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850944482964-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850944482963-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850944482963-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850944482962-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850944482962-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850957643634-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850957643634-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850957643633-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850957643633-vertical-alignment > div { flex-shrink: 0 !important; } .cell_16850957643632-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_16850957643632-vertical-alignment > div { flex-shrink: 0 !important; } .product-dnd_partial-7-column-1-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .product-dnd_partial-7-column-1-vertical-alignment > div { flex-shrink: 0 !important; } .product-dnd_partial-13-column-1-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .product-dnd_partial-13-column-1-vertical-alignment > div { flex-shrink: 0 !important; } .product-dnd_partial-13-column-1-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-dnd_partial-13-column-2-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .product-dnd_partial-13-column-2-vertical-alignment > div { flex-shrink: 0 !important; } .product-dnd_partial-13-column-5-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .product-dnd_partial-13-column-5-vertical-alignment > div { flex-shrink: 0 !important; } .product-dnd_partial-13-column-7-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .product-dnd_partial-13-column-7-vertical-alignment > div { flex-shrink: 0 !important; } .product-dnd_partial-14-column-1-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: start !important; display: flex !important; flex-direction: column !important; justify-content: flex-start !important; } .product-dnd_partial-14-column-1-vertical-alignment > div { flex-shrink: 0 !important; } .product-dnd_partial-14-column-1-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .product-dnd_partial-14-column-10-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: start !important; display: flex !important; flex-direction: column !important; justify-content: flex-start !important; } .product-dnd_partial-14-column-10-vertical-alignment > div { flex-shrink: 0 !important; } .product-dnd_partial-14-column-8-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: start !important; display: flex !important; flex-direction: column !important; justify-content: flex-start !important; } .product-dnd_partial-14-column-8-vertical-alignment > div { flex-shrink: 0 !important; } .product-dnd_partial-14-column-2-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: start !important; display: flex !important; flex-direction: column !important; justify-content: flex-start !important; } .product-dnd_partial-14-column-2-vertical-alignment > div { flex-shrink: 0 !important; } .footer-section-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .footer-section-column-1-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: start !important; display: flex !important; flex-direction: column !important; justify-content: flex-start !important; } .footer-section-column-1-vertical-alignment > div { flex-shrink: 0 !important; } .copyright-section-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .copyright-section-column-1-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: start !important; display: flex !important; flex-direction: column !important; justify-content: flex-start !important; } .copyright-section-column-1-vertical-alignment > div { flex-shrink: 0 !important; } } /* HubSpot Styles (default) */ .header-section-column-3-hidden { display: flex !important; } .product-row-0-background-layers { background-image: linear-gradient(rgba(249, 250, 255, 1), rgba(249, 250, 255, 1)) !important; background-position: left top !important; background-size: auto !important; background-repeat: no-repeat !important; } .product-row-1-background-layers { background-image: linear-gradient(rgba(249, 250, 255, 1), rgba(249, 250, 255, 1)) !important; background-position: left top !important; background-size: auto !important; background-repeat: no-repeat !important; } .product-row-2-background-layers { background-image: url('https://www.talkwalker.com/hubfs/Website/Backgrounds/message-enforcer-card-background.svg') !important; background-position: right bottom !important; background-size: COVER !important; background-repeat: no-repeat !important; } .product-row-3-padding { padding-top: 100px !important; } .product-row-3-background-layers { background-image: linear-gradient(rgba(255, 255, 255, 1), rgba(255, 255, 255, 1)) !important; background-position: left top !important; background-size: auto !important; background-repeat: no-repeat !important; } .product-row-4-background-layers { background-image: linear-gradient(rgba(255, 255, 255, 1), rgba(255, 255, 255, 1)) !important; background-position: left top !important; background-size: auto !important; background-repeat: no-repeat !important; } .product-row-5-background-layers { background-image: linear-gradient(rgba(255, 255, 255, 1), rgba(255, 255, 255, 1)) !important; background-position: left top !important; background-size: auto !important; background-repeat: no-repeat !important; } .product-row-6-background-layers { background-image: linear-gradient(rgba(255, 255, 255, 1), rgba(255, 255, 255, 1)) !important; background-position: left top !important; background-size: auto !important; background-repeat: no-repeat !important; } .product-row-7-background-layers { background-image: linear-gradient(rgba(255, 255, 255, 1), rgba(255, 255, 255, 1)) !important; background-position: left top !important; background-size: auto !important; background-repeat: no-repeat !important; } .product-row-8-background-layers { background-image: url('https://www.talkwalker.com/hubfs/Website/Backgrounds/message-enforcer-card-pink-background.svg') !important; background-position: right bottom !important; background-size: COVER !important; background-repeat: no-repeat !important; } .product-row-9-background-layers { background-image: linear-gradient(rgba(249, 250, 255, 1), rgba(249, 250, 255, 1)) !important; background-position: left top !important; background-size: auto !important; background-repeat: no-repeat !important; } .product-row-10-background-layers { background-image: url('https://www.talkwalker.com/hubfs/Website/Backgrounds/lead-form-background.svg') !important; background-position: center center !important; background-size: COVER !important; background-repeat: no-repeat !important; } .cell_16851040275858-row-0-background-layers { background-image: url('https://www.talkwalker.com/hubfs/Website/Backgrounds/logo-side-scroll-background.svg') !important; background-position: right top !important; background-size: COVER !important; background-repeat: no-repeat !important; } .product-dnd_partial-13-column-1-row-0-background-layers { background-image: url('https://www.talkwalker.com/hubfs/Website/Backgrounds/case-study-block-background-alternate.svg') !important; background-position: right top !important; background-size: COVER !important; background-repeat: no-repeat !important; } .product-dnd_partial-14-column-10-row-0-padding { padding-top: 40px !important; padding-bottom: 40px !important; padding-left: 40px !important; padding-right: 40px !important; } .product-dnd_partial-14-column-10-row-0-background-layers { background-image: linear-gradient(rgba(255, 255, 255, 1), rgba(255, 255, 255, 1)) !important; background-position: left top !important; background-size: auto !important; background-repeat: no-repeat !important; } </style> <style> @font-face { font-family: "Lato"; font-weight: 900; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Lato/900.woff2") format("woff2"), url("/_hcms/googlefonts/Lato/900.woff") format("woff"); } @font-face { font-family: "Lato"; font-weight: 400; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Lato/regular.woff2") format("woff2"), url("/_hcms/googlefonts/Lato/regular.woff") format("woff"); } @font-face { font-family: "Lato"; font-weight: 400; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Lato/regular.woff2") format("woff2"), url("/_hcms/googlefonts/Lato/regular.woff") format("woff"); } @font-face { font-family: "Lato"; font-weight: 700; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Lato/700.woff2") format("woff2"), url("/_hcms/googlefonts/Lato/700.woff") format("woff"); } </style>  <script> var _hsp = window._hsp = window._hsp || []; window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} var useGoogleConsentModeV2 = true; var waitForUpdateMillis = 1000; var hsLoadGtm = function loadGtm() { if(window._hsGtmLoadOnce) { return; } if (useGoogleConsentModeV2) { gtag('set','developer_id.dZTQ1Zm',true); gtag('consent', 'default', { 'ad_storage': 'denied', 'analytics_storage': 'denied', 'ad_user_data': 'denied', 'ad_personalization': 'denied', 'wait_for_update': waitForUpdateMillis }); _hsp.push(['useGoogleConsentModeV2']) } (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WS3PWF'); window._hsGtmLoadOnce = true; }; _hsp.push(['addPrivacyConsentListener', function(consent){ if(consent.allowed || (consent.categories && consent.categories.analytics)){ hsLoadGtm(); } }]); </script>  <link rel="canonical" href="https://www.talkwalker.com/solutions/customer-experience">  <script> (function(){var a=window.mutiny=window.mutiny||{};if(!window.mutiny.client){a.client={_queue:{}};var b=["identify","trackConversion"];var c=[].concat(b,["defaultOptOut","optOut","optIn"]);var d=function factory(c){return function(){for(var d=arguments.length,e=new Array(d),f=0;f<d;f++){e[f]=arguments[f]}a.client._queue[c]=a.client._queue[c]||[];if(b.includes(c)){return new Promise(function(b,d){a.client._queue[c].push({args:e,resolve:b,reject:d})})}else{a.client._queue[c].push({args:e})}}};c.forEach(function(b){a.client[b]=d(b)})}})(); </script> <script data-cfasync="false" src="https://client-registry.mutinycdn.com/personalize/client/811d56313cee5966.js"></script>  <script> (function(w,q){w['QualifiedObject']=q;w[q]=w[q]||function(){ (w[q].q=w[q].q||[]).push(arguments)};})(window,'qualified') </script> <script async src="https://js.qualified.com/qualified.js?token=LdXa7a9FgS5aDCWy"></script>   <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WPSSGWKZ');</script>  <meta property="og:url" content="https://www.talkwalker.com/solutions/customer-experience"> <meta name="twitter:card" content="summary"> <meta http-equiv="content-language" content="en"> <link rel="alternate" hreflang="de" href="https://www.talkwalker.com/de/solutions/customer-experience"> <link rel="alternate" hreflang="en" href="https://www.talkwalker.com/solutions/customer-experience"> <link rel="alternate" hreflang="es" href="https://www.talkwalker.com/es/solutions/customer-experience"> <link rel="alternate" hreflang="fr" href="https://www.talkwalker.com/fr/solutions/customer-experience"> <link rel="alternate" hreflang="it" href="https://www.talkwalker.com/it/solutions/customer-experience"> <link rel="alternate" hreflang="ja" href="https://www.talkwalker.com/ja/solutions/customer-experience"> <meta name="generator" content="HubSpot"></head> <body class="lazy">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WS3PWF" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div id="hs_cos_wrapper_page_settings" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"></div> <div class="body-container-outer"> <div class="body-wrapper hs-content-id-69995996641 hs-site-page page "> <header id="header" class="header no-scrollbar p-fixed t-0 s-0 fw z-xl"> <div data-global-resource-path="talkwalker-theme/partials/topbar.html"><div class="container-fluid topbar"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd-section topbar-section-row-0-vertical-alignment"> <div class="row-fluid "> <div class="span4 widget-span widget-type-cell topbar-section-column-1-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="4"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_topbar-section-module-2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="menu dnd-section"> <div class="row-fluid fh"> <div class="d-flex flex-flow-column flex-flow-lg-row-wrap align-items-lg-center justify-content-flex-end justify-content-sm-flex-end justify-content-lg-flex-end justify-content-lg-flex-end justify-content-xl-flex-end ps-lg-0 pe-lg-0 fh fw"> <div class="menu__menu"> <div class="hs-menu-wrapper hs-menu-flow-horizontal"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/contact-us"> Contact us </a> </li> <li class="hs-menu-item hs-menu-depth-1"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/about-us"> About us </a> </li> <li class="hs-menu-item hs-menu-depth-1"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/free-social-media-monitoring-analytics-tools"> Free tools </a> </li> <li class="hs-menu-item hs-menu-depth-1"> <a class="hs-menu-item-link" href="https://app.talkwalker.com/app/login"> Login </a> </li> </ul> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell topbar-section-column-3-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="4" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_topbar-section-module-4" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="language-switcher hs-menu-wrapper"> <ul> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <span class="hs-menu-item-link">EN</span> <ul class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-2"> <a href="https://www.talkwalker.com/de/solutions/customer-experience" class="d-flex flex-flow-row align-items-center justify-content-flex-start pb-lg-4 ps-sm-4 pe-sm-4"> DE </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a href="https://www.talkwalker.com/es/solutions/customer-experience" class="d-flex flex-flow-row align-items-center justify-content-flex-start pt-lg-4 pb-lg-4 ps-sm-4 pe-sm-4"> ES </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a href="https://www.talkwalker.com/fr/solutions/customer-experience" class="d-flex flex-flow-row align-items-center justify-content-flex-start pt-lg-4 pb-lg-4 ps-sm-4 pe-sm-4"> FR </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a href="https://www.talkwalker.com/it/solutions/customer-experience" class="d-flex flex-flow-row align-items-center justify-content-flex-start pt-lg-4 pb-lg-4 ps-sm-4 pe-sm-4"> IT </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a href="https://www.talkwalker.com/ja/solutions/customer-experience" class="d-flex flex-flow-row align-items-center justify-content-flex-start pt-lg-4 pb-lg-4 ps-sm-4 pe-sm-4"> 日本 </a> </li> </ul> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div data-global-resource-path="talkwalker-theme/partials/header.html"><div class="container-fluid header-section"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd-section header-section-row-0-vertical-alignment"> <div class="row-fluid "> <div class="span3 widget-span widget-type-cell header-section-column-1-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="3"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_header-section-module-2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-logo" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div data-hs-experimental-bounds-delegate="talkwalker-theme/partials/header.html"> <a id="header-section-module-2" href="https://www.talkwalker.com/" class="website-logo"> <img class="lazy" data-src="https://www.talkwalker.com/hubfs/Website/Logos/TW%20By%20Hootsuite%20-%20Saffron.webp" alt="Talkwalker logo" width="200" height="49" style="max-width: 100%; height: auto;"> </a> </div> </div> </div> </div> </div> </div> <div class="span5 widget-span widget-type-cell header-section-column-3-vertical-alignment header-section-column-3-hidden dnd-column" style="" data-widget-type="cell" data-x="3" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_header-section-module-4" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="menu menu--mega dnd-section"> <div class="row-fluid fh"> <div class="d-flex flex-flow-column flex-flow-lg-row-wrap align-items-lg-center justify-content-flex-start justify-content-sm-flex-start justify-content-lg-flex-start justify-content-lg-flex-start justify-content-xl-flex-start ps-lg-4 pe-lg-4 fh fw"> <div class="menu__menu"> <div class="hs-menu-wrapper hs-menu-flow-horizontal"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/why-talkwalker"> Why Talkwalker </a> </li> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Products <div class="hs-menu-children-toggle"></div> </span> <ul role="menu" class="hs-menu-children-wrapper hs-menu-children-wrapper--fixed dnd-section"> <div class="row-fluid d-flex flex-flow-row-wrap align-items-flex-start justify-content-center"> <div class="span9 columns"> <div class="dnd-row"> <div class="row-fluid flex-flow-md-row o-auto"> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Talkwalker Products </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/products/social-listening"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/chart.svg" alt="chart"> </div> Social Listening </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/products/media-monitoring"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/devices.svg" alt="devices"> </div> Media Monitoring </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/products/social-benchmarking"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/piechart.svg" alt="piechart"> </div> Social Benchmarking </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/products/audience-insights"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/audience-insights_V2.svg" alt="audience-insights_V2"> </div> Audience Insights </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/products/customer-feedback-analytics"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/customer-client.svg" alt="customer-client"> </div> Customer Feedback Analytics </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/social-content-ratings"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://www.talkwalker.com/hubfs/sport_enter.svg" alt="sport_enter"> </div> Social Content Ratings </a> </li> </ul> </li> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Core Platform </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/marketplace"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/marketplace.svg" alt="marketplace"> </div> Marketplace </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/products/data"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/data.svg" alt="data"> </div> Data </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/products/bluesilkai"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/bluesilkAI.svg" alt="bluesilkAI"> </div> Blue Silk™ AI </a> </li> </ul> </li> <li class="hs-menu-item hs-menu-item--resource hs-menu-depth-2 span columns"> <a class="hs-menu-item-link fw" href="https://www.talkwalker.com/products/bluesilkgpt"> <div class="hs-menu-item--resource__inner d-flex flex-flow-column align-items-flex-start justify-content-flex-start gray-bg rounded-large o-hidden fw"> <div class="image-container sixteen-nine o-hidden p-relative rounded-large fw"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-cover" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Untitled-1.png" alt="Talkwalker AI"> </div> <div class="button small button--small ms-8">Generative AI</div> <div class="hs-menu-item--resource__infos ps-8 pb-8 pe-8"> <div class="display-xs-h5 display-sm-h5 display-md-h5 display-lg-h5 display-xl-h5">Blue Silk™ GPT</div> <p>Over a decade in the making, we are thrilled to give you Blue Silk™ GPT,<br>the greatest innovation in natural language processing purpose-built for consumer intelligence...</p> </div> </div> </a> </li> </div> </div> </div> </div> </ul> </li> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Solutions <div class="hs-menu-children-toggle"></div> </span> <ul role="menu" class="hs-menu-children-wrapper hs-menu-children-wrapper--fixed dnd-section"> <div class="row-fluid d-flex flex-flow-row-wrap align-items-flex-start justify-content-center"> <div class="span9 columns"> <div class="dnd-row"> <div class="row-fluid flex-flow-md-row o-auto"> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> For industries </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/consumer-goods"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/goods.svg" alt="goods"> </div> Consumer goods </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/pharmaceuticals-healthcare"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/pharma.svg" alt="pharma"> </div> Pharma & Healthcare </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/sports"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/sport_enter.svg" alt="sport_enter"> </div> Sports </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/media"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://www.talkwalker.com/hubfs/Website/Icons/devices.svg" alt="Media icon"> </div> Media </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/financial-services"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/financial.svg" alt="financial"> </div> Financial Services </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/technology"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/IT.svg" alt="IT"> </div> Technology </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/agencies-industry"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/agencies.svg" alt="agencies"> </div> Agencies </a> </li> </ul> </li> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> For teams </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/pr-communication"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/megaphone.svg" alt="megaphone"> </div> PR & Comms </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/social-media-managers"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/SocialMediaRelated.svg" alt="SocialMediaRelated"> </div> Social Marketing </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/digital-marketing"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/contentrelated.svg" alt="contentrelated"> </div> Digital Marketing </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/consumer-insights"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/consumerinsight.svg" alt="consumerinsight"> </div> Consumer Insights </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/customer-experience"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/stars.svg" alt="stars"> </div> Customer Experience </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/solutions/agencies"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/agencies.svg" alt="agencies"> </div> Agencies </a> </li> </ul> </li> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Use Cases </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/use-cases/reputation-management"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/menu-comms%20Reputation.svg" alt="menu-comms Reputation"> </div> Reputation Management </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/use-cases/crisis-management"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/sentiment.svg" alt="sentiment"> </div> Crisis Management </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/use-cases/competitive-intelligence"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/menu-comms%20Radar%202.svg" alt="menu-comms Radar 2"> </div> Competitive Intelligence </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/use-cases/trend-research"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/menu-comms%20Trends.svg" alt="menu-comms Trends"> </div> Trend Research </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/products/customer-feedback-analytics/location-insights"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/menu-comms%20Location.svg" alt="menu-comms Location"> </div> Location Insights </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/use-cases/product-insights"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/menu-comms%20Product.svg" alt="menu-comms Product"> </div> Product Insights </a> </li> </ul> </li> </div> </div> </div> </div> </ul> </li> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/resources"> Resources <div class="hs-menu-children-toggle"></div> </a> <ul role="menu" class="hs-menu-children-wrapper"> <div class="row-fluid"> <div class="span12 columns"> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/blog"> Blog </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/reports"> Reports </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/webinars"> Webinars </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="http://helpcenter.talkwalker.com/"> Client Help Center </a> </li> </div> </div> </ul> </li> <li class="hs-menu-item hs-menu-depth-1"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/case-studies"> Customer Stories </a> </li> <li class="hs-menu-item hs-menu-depth-1"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/pricing"> Pricing </a> </li> </ul> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell header-section-column-5-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="8" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_header-section-module-6" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="buttons mt-n-2 mb-n-2 ms-n-2 me-n-2 animation lazy fade-in d-flex flex-flow-row-wrap justify-content-center justify-content-sm-center justify-content-md-center justify-content-lg-flex-start justify-content-xl-flex-start"> <span class="mt-2 mb-2 ms-2 me-2"> <a id="button-schedule-a-demo" href="https://www.talkwalker.com/free-demo" data-ga-track-id="header_nav" class="button d-inline-flex align-items-center justify-content-center"> Schedule a demo </a> </span> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> </header> <main id="main-content" class="body-container-wrapper p-relative z-md"> <div class="container-fluid product"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 product-row-0-background-color dnd-section product-row-0-background-layers product-row-0-vertical-alignment"> <div class="row-fluid "> <div class="span5 widget-span widget-type-cell product-dnd_partial-1-column-1-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-1-module-2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="product-dnd_partial-1-module-2" class="custom-rich-text animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_product-dnd_partial-1-module-2_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h1 class="display-xs-h5 display-sm-h5 display-md-h5 display-lg-h5 display-xl-h5"><span style="color: #7d7e80;">Talkwalker for Customer Experience teams</span></h1> <h2 class="display-xs-h1 display-sm-h1 display-md-h1 display-lg-h1 display-xl-h1 first-gradient-color">Elevate customer experience to new heights</h2> <p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6">Harness the power of real-time insights to craft exceptional customer journeys, foster loyalty, and skyrocket satisfaction across every interaction</p></span> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-1-module-3" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="buttons mt-n-2 mb-n-2 ms-n-2 me-n-2 animation lazy fade-in d-flex flex-flow-row-wrap justify-content-flex-start justify-content-sm-flex-start justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <span class="mt-2 mb-2 ms-2 me-2"> <a id="button-request-a-demo" href="//www.talkwalker.com/free-demo" class="button d-inline-flex align-items-center justify-content-center"> Request a demo </a> </span> </div></div> </div> </div> </div> </div> <div class="span7 widget-span widget-type-cell product-dnd_partial-1-column-4-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="5" data-w="7"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-1-module-5" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="product-dnd_partial-1-module-5" class="image p-relative"> <div class="image__container"> <picture class="image-container d-flex p-relative o-hidden square square-sm square-md square-lg square-xl no-rounded no-rounded-sm rounded-large-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Group%208%20(1)%20(1).webp" alt="Group 8 (1) (1)"> </picture> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 product-row-1-vertical-alignment product-row-1-background-color dnd-section product-row-1-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell cell_16851040275858-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-6 cell_16851040275858-row-0-background-layers dnd-row cell_16851040275858-row-0-background-image"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-7 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168510402758514" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="module_168510402758514" class="custom-rich-text animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_module_168510402758514_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2 style="color: #ffffff;">Talkwalker is the platform of choice for <span style="color: #eb5888;">over 2,500 brands</span></h2></span> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168510402758515" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="buttons mt-n-2 mb-n-2 ms-n-2 me-n-2 animation lazy fade-in d-flex flex-flow-row-wrap justify-content-flex-start justify-content-sm-flex-start justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <span class="mt-2 mb-2 ms-2 me-2"> <a id="button-discover-our-case-studies" href="https://www.talkwalker.com/case-studies" class="button d-inline-flex align-items-center justify-content-center"> Discover our case studies </a> </span> </div></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-9 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168510402758516" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_168510402758516" class="carousel-container carousel-container--logos p-relative animation lazy fade-in mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="carousel-container__inner carousel-container__inner--centered"> <div class="carousel lazy animation lazy fade-in swiper" data-items-xl="6" data-items-lg="6" data-items-md="4" data-items-sm="3" data-items-xs="3" data-centered-slides="true" data-transition="slide" data-dots="false" data-arrows="false" data-slides="5" data-autoplay="0" data-duration="10000" onload="initCarousel(this)"> <div class="swiper-wrapper"> <div class="swiper-slide"> <picture class="image-container sixteen-nine sixteen-nine-sm sixteen-nine-md sixteen-nine-lg sixteen-nine-xl rounded-large rounded-large-sm rounded-large-md rounded-large-lg rounded-large-xl d-flex p-relative o-hidden"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/hellofresh-logo.webp" alt=""> </picture> </div> <div class="swiper-slide"> <picture class="image-container sixteen-nine sixteen-nine-sm sixteen-nine-md sixteen-nine-lg sixteen-nine-xl rounded-large rounded-large-sm rounded-large-md rounded-large-lg rounded-large-xl d-flex p-relative o-hidden"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/orange-logo.webp" alt=""> </picture> </div> <div class="swiper-slide"> <picture class="image-container sixteen-nine sixteen-nine-sm sixteen-nine-md sixteen-nine-lg sixteen-nine-xl rounded-large rounded-large-sm rounded-large-md rounded-large-lg rounded-large-xl d-flex p-relative o-hidden"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/luxair-logo.webp" alt=""> </picture> </div> <div class="swiper-slide"> <picture class="image-container sixteen-nine sixteen-nine-sm sixteen-nine-md sixteen-nine-lg sixteen-nine-xl rounded-large rounded-large-sm rounded-large-md rounded-large-lg rounded-large-xl d-flex p-relative o-hidden"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/maisons-du-monde.webp" alt=""> </picture> </div> <div class="swiper-slide"> <picture class="image-container sixteen-nine sixteen-nine-sm sixteen-nine-md sixteen-nine-lg sixteen-nine-xl rounded-large rounded-large-sm rounded-large-md rounded-large-lg rounded-large-xl d-flex p-relative o-hidden"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/adidas-logo.webp" alt=""> </picture> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-10 product-row-2-background-image product-row-2-vertical-alignment dnd-section product-row-2-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column product-dnd_partial-3-column-1-vertical-alignment" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-11 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-3-module-2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="product-dnd_partial-3-module-2" class="custom-rich-text animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_product-dnd_partial-3-module-2_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>The insights you need for confident action on your top use cases</h2></span> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-12 product-row-3-background-layers dnd-section product-row-3-background-color product-row-3-padding product-row-3-vertical-alignment"> <div class="row-fluid "> <div class="span5 widget-span widget-type-cell cell_16850938401668-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-13 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168509384016613" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="module_168509384016613" class="custom-rich-text custom-rich-text--checklist animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_module_168509384016613_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6" style="font-size: 20px;"><strong>Customer Satisfaction</strong></p> <h2>Optimize customer satisfaction for long-term loyalty</h2> <p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6">Leverage Talkwalker's Customer Feedback Analytics to analyze reviews, surveys, and support interactions<br><br>Drive strategic improvements in product quality, customer support, and overall customer experience to enhance loyalty and retention</p></span> </div> </div> </div> </div> </div> </div> <div class="span1 widget-span widget-type-cell cell_16850938401669-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="5" data-w="1"> <div class="row-fluid-wrapper row-depth-1 row-number-14 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168509384016616" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_168509384016610-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-15 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168509384016618" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_168509384016618" class="image p-relative"> <div class="image__container"> <picture class="image-container d-flex p-relative o-hidden image-container--visual four-three four-three-sm square-md four-three-lg four-three-xl no-rounded no-rounded-sm rounded-large-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/CustomerExperience_Feature%20Block%20A_Optimize%20customer%20satisfaction.webp" alt="talkwalker customer feedback analtycs "> </picture> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-16 dnd-section product-row-4-background-color product-row-4-background-layers product-row-4-vertical-alignment"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell cell_1685094287072-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-17 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16850942870725" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_16850942870725" class="image p-relative"> <div class="image__container"> <picture class="image-container d-flex p-relative o-hidden image-container--visual four-three four-three-sm square-md four-three-lg four-three-xl no-rounded no-rounded-sm rounded-large-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Customer%20Experience_Feature%20Block%20B_Employee%20experience.webp" alt="Employees experience "> </picture> </div> </div> </div> </div> </div> </div> </div> <div class="span1 widget-span widget-type-cell cell_16850942870722-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="1"> <div class="row-fluid-wrapper row-depth-1 row-number-18 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16850942870727" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span5 widget-span widget-type-cell cell_16850942870723-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="7" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-19 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168509428707210" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="module_168509428707210" class="custom-rich-text animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_module_168509428707210_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6" style="font-size: 20px;"><strong>Employee Experience</strong></p> <h2>Foster a positive work environment for high employee satisfaction</h2> <p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6">Monitor employee sentiment and feedback using Talkwalker's data sources and analytics capabilities<br><br>Implement strategic initiatives to improve company culture, enhance internal communication, and boost employee engagement</p></span> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-20 product-row-5-background-layers product-row-5-vertical-alignment dnd-section product-row-5-background-color"> <div class="row-fluid "> <div class="span5 widget-span widget-type-cell cell_16850943998022-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-21 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16850943998027" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="module_16850943998027" class="custom-rich-text custom-rich-text--checklist animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_module_16850943998027_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6" style="font-size: 20px;"><strong>Reputation Management</strong></p> <h2>Protect and enhance your brand's reputation</h2> <p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6">Identify and address potential reputation risks using Talkwalker's Social Listening and Media Monitoring<br>capabilities<br><br>Take confident steps and proactively address issues to maintain a positive brand image</p></span> </div> </div> </div> </div> </div> </div> <div class="span1 widget-span widget-type-cell cell_16850943998023-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="5" data-w="1"> <div class="row-fluid-wrapper row-depth-1 row-number-22 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168509439980210" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_16850943998024-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-23 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168509439980212" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_168509439980212" class="image p-relative"> <div class="image__container"> <picture class="image-container d-flex p-relative o-hidden image-container--visual four-three four-three-sm square-md four-three-lg four-three-xl no-rounded no-rounded-sm rounded-large-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/CustomerExperience_Feature%20Block%20A_respond%20quickly.webp" alt="Talkwalker social network share"> </picture> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-24 product-row-6-background-color dnd-section product-row-6-vertical-alignment product-row-6-background-layers"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell cell_16850944482962-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-25 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16850944482966" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_16850944482966" class="image p-relative"> <div class="image__container"> <picture class="image-container d-flex p-relative o-hidden image-container--visual four-three four-three-sm square-md four-three-lg four-three-xl no-rounded no-rounded-sm rounded-large-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Consumer%20Insights_Feature%20Block%20A_Uncover%20product%20insights-2.webp" alt="talkwalker sentiment management "> </picture> </div> </div> </div> </div> </div> </div> </div> <div class="span1 widget-span widget-type-cell cell_16850944482963-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="1"> <div class="row-fluid-wrapper row-depth-1 row-number-26 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16850944482968" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span5 widget-span widget-type-cell cell_16850944482964-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="7" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-27 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1685094566041" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="module_1685094566041" class="custom-rich-text animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_module_1685094566041_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6" style="font-size: 20px;"><strong>Crisis Management</strong></p> <h2>Respond quickly and effectively to crises</h2> <p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6">Use Talkwalker's real-time alerts and media coverage monitoring to detect emerging crises<br><br>Make informed decisions on crisis response, minimizing potential damage to the brand</p></span> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-28 product-row-7-background-color dnd-section product-row-7-background-layers product-row-7-vertical-alignment"> <div class="row-fluid "> <div class="span5 widget-span widget-type-cell cell_16850957643632-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-29 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1685095764364" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="module_1685095764364" class="custom-rich-text custom-rich-text--checklist animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_module_1685095764364_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6" style="font-size: 20px;"><strong>Brand Health Tracking</strong></p> <h2>Continuously monitor and improve brand health</h2> <p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6">Assess brand health through metrics like sentiment, share of voice, and engagement using Talkwalker's platform<br><br>Inform leadership's strategic initiatives to strengthen brand equity and maintain a positive market presence</p></span> </div> </div> </div> </div> </div> </div> <div class="span1 widget-span widget-type-cell cell_16850957643633-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="5" data-w="1"> <div class="row-fluid-wrapper row-depth-1 row-number-30 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16850957643644" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell dnd-column cell_16850957643634-vertical-alignment" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-31 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16850957643646" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_16850957643646" class="image p-relative"> <div class="image__container"> <picture class="image-container d-flex p-relative o-hidden image-container--visual four-three four-three-sm square-md four-three-lg four-three-xl no-rounded no-rounded-sm rounded-large-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Customer%20Experience_Feature%20Block%20A_monitor_improve%20brand%20health.webp" alt="Talkwalker customer feedback brand health"> </picture> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-32 product-row-8-background-image product-row-8-background-layers product-row-8-vertical-alignment dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column product-dnd_partial-7-column-1-vertical-alignment" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-33 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-7-module-2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="product-dnd_partial-7-module-2" class="custom-rich-text animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_product-dnd_partial-7-module-2_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>Have a chat with our experts on consumer intelligence solutions tailored for your teams</h2></span> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-34 dnd-section product-row-9-vertical-alignment product-row-9-background-color product-row-9-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell product-dnd_partial-13-column-1-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-35 product-dnd_partial-13-column-1-row-0-background-layers product-dnd_partial-13-column-1-row-0-vertical-alignment product-dnd_partial-13-column-1-row-0-background-image dnd-row"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell product-dnd_partial-13-column-7-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-36 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-13-module-8" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="product-dnd_partial-13-module-8" class="image p-relative"> <div class="image__container"> <picture class="image-container d-flex p-relative o-hidden image-container--visual four-three four-three-sm square-md four-three-lg four-three-xl no-rounded no-rounded-sm rounded-large-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Visuals/hello-fresh-case-study.webp" alt="Talkwalker hello fresh logo"> </picture> </div> </div> </div> </div> </div> </div> </div> <div class="span1 widget-span widget-type-cell product-dnd_partial-13-column-5-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="1"> <div class="row-fluid-wrapper row-depth-1 row-number-37 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-13-module-6" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span5 widget-span widget-type-cell product-dnd_partial-13-column-2-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="7" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-38 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-13-module-3" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="product-dnd_partial-13-module-3" class="case-study p-relative animation lazy fade-in mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span12 columns"> <div class="case-study__description hs_cos_wrapper_type_rich_text text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="case-study__stars ms-n-1 me-n-1 mb-6 d-flex flex-flow-row align-items-center justify-content-flex-start"> <div class="case-study__star ms-1 me-1"> <svg class="ms-1 me-1" width="20" height="19" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M9.049.927c.3-.921 1.603-.921 1.902 0l1.519 4.674a1 1 0 00.95.69h4.915c.969 0 1.371 1.24.588 1.81l-3.976 2.888a1 1 0 00-.363 1.118l1.518 4.674c.3.922-.755 1.688-1.539 1.118l-3.975-2.888a1 1 0 00-1.176 0l-3.976 2.888c-.783.57-1.838-.197-1.538-1.118l1.518-4.674a1 1 0 00-.363-1.118L1.077 8.101c-.783-.57-.38-1.81.588-1.81h4.914a1 1 0 00.951-.69L9.05.927z" fill="url(#prefix__paint0_linear_750_1310)" /><defs><lineargradient id="prefix__paint0_linear_750_1310" x1="3.67" y1="18.248" x2="16.272" y2=".822" gradientunits="userSpaceOnUse"><stop stop-color="#F27E9D" /><stop offset=".179" stop-color="#F38794" /><stop offset=".472" stop-color="#F79E7B" /><stop offset=".842" stop-color="#FCC353" /><stop offset="1" stop-color="#FFD540" /></lineargradient></defs> </svg> </div> <div class="case-study__star ms-1 me-1"> <svg class="ms-1 me-1" width="20" height="19" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M9.049.927c.3-.921 1.603-.921 1.902 0l1.519 4.674a1 1 0 00.95.69h4.915c.969 0 1.371 1.24.588 1.81l-3.976 2.888a1 1 0 00-.363 1.118l1.518 4.674c.3.922-.755 1.688-1.539 1.118l-3.975-2.888a1 1 0 00-1.176 0l-3.976 2.888c-.783.57-1.838-.197-1.538-1.118l1.518-4.674a1 1 0 00-.363-1.118L1.077 8.101c-.783-.57-.38-1.81.588-1.81h4.914a1 1 0 00.951-.69L9.05.927z" fill="url(#prefix__paint0_linear_750_1310)" /><defs><lineargradient id="prefix__paint0_linear_750_1310" x1="3.67" y1="18.248" x2="16.272" y2=".822" gradientunits="userSpaceOnUse"><stop stop-color="#F27E9D" /><stop offset=".179" stop-color="#F38794" /><stop offset=".472" stop-color="#F79E7B" /><stop offset=".842" stop-color="#FCC353" /><stop offset="1" stop-color="#FFD540" /></lineargradient></defs> </svg> </div> <div class="case-study__star ms-1 me-1"> <svg class="ms-1 me-1" width="20" height="19" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M9.049.927c.3-.921 1.603-.921 1.902 0l1.519 4.674a1 1 0 00.95.69h4.915c.969 0 1.371 1.24.588 1.81l-3.976 2.888a1 1 0 00-.363 1.118l1.518 4.674c.3.922-.755 1.688-1.539 1.118l-3.975-2.888a1 1 0 00-1.176 0l-3.976 2.888c-.783.57-1.838-.197-1.538-1.118l1.518-4.674a1 1 0 00-.363-1.118L1.077 8.101c-.783-.57-.38-1.81.588-1.81h4.914a1 1 0 00.951-.69L9.05.927z" fill="url(#prefix__paint0_linear_750_1310)" /><defs><lineargradient id="prefix__paint0_linear_750_1310" x1="3.67" y1="18.248" x2="16.272" y2=".822" gradientunits="userSpaceOnUse"><stop stop-color="#F27E9D" /><stop offset=".179" stop-color="#F38794" /><stop offset=".472" stop-color="#F79E7B" /><stop offset=".842" stop-color="#FCC353" /><stop offset="1" stop-color="#FFD540" /></lineargradient></defs> </svg> </div> <div class="case-study__star ms-1 me-1"> <svg class="ms-1 me-1" width="20" height="19" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M9.049.927c.3-.921 1.603-.921 1.902 0l1.519 4.674a1 1 0 00.95.69h4.915c.969 0 1.371 1.24.588 1.81l-3.976 2.888a1 1 0 00-.363 1.118l1.518 4.674c.3.922-.755 1.688-1.539 1.118l-3.975-2.888a1 1 0 00-1.176 0l-3.976 2.888c-.783.57-1.838-.197-1.538-1.118l1.518-4.674a1 1 0 00-.363-1.118L1.077 8.101c-.783-.57-.38-1.81.588-1.81h4.914a1 1 0 00.951-.69L9.05.927z" fill="url(#prefix__paint0_linear_750_1310)" /><defs><lineargradient id="prefix__paint0_linear_750_1310" x1="3.67" y1="18.248" x2="16.272" y2=".822" gradientunits="userSpaceOnUse"><stop stop-color="#F27E9D" /><stop offset=".179" stop-color="#F38794" /><stop offset=".472" stop-color="#F79E7B" /><stop offset=".842" stop-color="#FCC353" /><stop offset="1" stop-color="#FFD540" /></lineargradient></defs> </svg> </div> <div class="case-study__star ms-1 me-1"> <svg class="ms-1 me-1" width="20" height="19" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M9.049.927c.3-.921 1.603-.921 1.902 0l1.519 4.674a1 1 0 00.95.69h4.915c.969 0 1.371 1.24.588 1.81l-3.976 2.888a1 1 0 00-.363 1.118l1.518 4.674c.3.922-.755 1.688-1.539 1.118l-3.975-2.888a1 1 0 00-1.176 0l-3.976 2.888c-.783.57-1.838-.197-1.538-1.118l1.518-4.674a1 1 0 00-.363-1.118L1.077 8.101c-.783-.57-.38-1.81.588-1.81h4.914a1 1 0 00.951-.69L9.05.927z" fill="url(#prefix__paint0_linear_750_1310)" /><defs><lineargradient id="prefix__paint0_linear_750_1310" x1="3.67" y1="18.248" x2="16.272" y2=".822" gradientunits="userSpaceOnUse"><stop stop-color="#F27E9D" /><stop offset=".179" stop-color="#F38794" /><stop offset=".472" stop-color="#F79E7B" /><stop offset=".842" stop-color="#FCC353" /><stop offset="1" stop-color="#FFD540" /></lineargradient></defs> </svg> </div> </div> <span id="hs_cos_wrapper_product-dnd_partial-13-module-3_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2 style="color: #ffffff;">Talkwalker has allowed us to unlock access to a much larger conversation around our brand</h2></span> <div class="case-study__author"> <div class="case-study__author-name white-color display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6 mb-0"><b>Jordan Schultz</b><br><span class="display-xs-body display-sm-body display-md-body display-lg-body display-xl-body">Social Media Manager</span></div> </div> </div> </div> </div></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-39 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-13-module-4" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="buttons mt-n-2 mb-n-2 ms-n-2 me-n-2 animation lazy fade-in d-flex flex-flow-row-wrap justify-content-flex-start justify-content-sm-flex-start justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <span class="mt-2 mb-2 ms-2 me-2"> <a id="button-read-the-case-study" href="https://www.talkwalker.com/case-studies/hellofresh-social-listening-ingredient" class="button d-inline-flex align-items-center justify-content-center"> Read the case study </a> </span> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-40 dnd-section product-row-10-background-image product-row-10-vertical-alignment product-row-10-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell product-dnd_partial-14-column-1-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-41 product-dnd_partial-14-column-1-row-0-vertical-alignment dnd-row"> <div class="row-fluid "> <div class="span5 widget-span widget-type-cell product-dnd_partial-14-column-2-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-42 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-14-module-3" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="product-dnd_partial-14-module-3" class="custom-rich-text custom-rich-text--backgrounds animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_product-dnd_partial-14-module-3_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2 style="color: #FFFFFF;">Book a <span style="color: #EB5888;">free demo</span></h2> <ul class="display-xs-h4 display-sm-h4 display-md-h4 display-lg-h4 display-xl-h4" style="color: #FFFFFF;"> <li><svg id="product-dnd_partial-14-module-3" class="z-n p-absolute t-0 s-0 translate-t-s" width="103" height="86" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M80.697 13.596c11.253 8.225 22.026 19.85 22.3 31.677.206 11.828-10.155 23.928-21.408 30.59-11.253 6.662-23.467 7.886-36.504 8.77-13.037.883-27.035 1.427-35.269-5.235-8.234-6.662-10.841-20.53-9.47-32.969 1.442-12.44 6.725-23.52 15.028-31.745C23.608 6.459 34.792 1.02 46.25.749 57.711.477 69.444 5.37 80.697 13.596z" fill="#213977" /></svg>Experience the power of Talkwalker with a demo tailored just for you.</li> <li><svg id="product-dnd_partial-14-module-3" class="z-n p-absolute t-0 s-0 translate-t-s" width="103" height="86" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M80.697 13.596c11.253 8.225 22.026 19.85 22.3 31.677.206 11.828-10.155 23.928-21.408 30.59-11.253 6.662-23.467 7.886-36.504 8.77-13.037.883-27.035 1.427-35.269-5.235-8.234-6.662-10.841-20.53-9.47-32.969 1.442-12.44 6.725-23.52 15.028-31.745C23.608 6.459 34.792 1.02 46.25.749 57.711.477 69.444 5.37 80.697 13.596z" fill="#213977" /></svg>Our deep industry experts help and guide you every step of the way.</li> </ul></span> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-43 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-2 row-number-1 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-14-module-5" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="product-dnd_partial-14-module-5" class="image p-relative row-fluid justify-content-flex-start mt-n-4 mb-n-4 "> <div class="span2 image__container mt-4 mb-4 fw"> <picture class="image-container d-flex p-relative o-hidden square square-sm square-md square-lg square-xl no-rounded no-rounded-sm no-rounded-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain object-position-top-center" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/forrester-wave-2021.webp" alt="Talkwalker awards"> </picture> </div> <div class="span2 image__container mt-4 mb-4 fw"> <picture class="image-container d-flex p-relative o-hidden square square-sm square-md square-lg square-xl no-rounded no-rounded-sm no-rounded-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain object-position-top-center" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/forrester-wave-2020.webp" alt="Talkwalker awards"> </picture> </div> <div class="span2 image__container mt-4 mb-4 fw"> <picture class="image-container d-flex p-relative o-hidden square square-sm square-md square-lg square-xl no-rounded no-rounded-sm no-rounded-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain object-position-top-center" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/adweek.webp" alt="Talkwalker awards"> </picture> </div> <div class="span2 image__container mt-4 mb-4 fw"> <picture class="image-container d-flex p-relative o-hidden square square-sm square-md square-lg square-xl no-rounded no-rounded-sm no-rounded-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain object-position-top-center" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/twitter-partner.webp" alt="Talkwalker awards"> </picture> </div> <div class="span2 image__container mt-4 mb-4 fw"> <picture class="image-container d-flex p-relative o-hidden square square-sm square-md square-lg square-xl no-rounded no-rounded-sm no-rounded-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain object-position-top-center" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/g2-fall.webp" alt="Talkwalker awards"> </picture> </div> <div class="span2 image__container mt-4 mb-4 fw"> <picture class="image-container d-flex p-relative o-hidden square square-sm square-md square-lg square-xl no-rounded no-rounded-sm no-rounded-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain object-position-top-center" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/g2-best-roi.webp" alt="Talkwalker awards"> </picture> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="span1 widget-span widget-type-cell product-dnd_partial-14-column-8-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="5" data-w="1"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-14-module-9" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell product-dnd_partial-14-column-10-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-2 product-dnd_partial-14-column-10-row-0-background-color product-dnd_partial-14-column-10-row-0-padding dnd-row product-dnd_partial-14-column-10-row-0-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-14-module-11" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-form widget-type-form" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_product-dnd_partial-14-module-11_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" style="" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3 id="hs_cos_wrapper_product-dnd_partial-14-module-11_title" class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text">Fill out the form to get your personal demo from our social experts</h3> <div id="hs_form_target_product-dnd_partial-14-module-11"></div> </span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </main> <footer id="footer" class="footer"> <div data-global-resource-path="talkwalker-theme/partials/footer.html"><div class="container-fluid footer-section p-relative z-sm"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd-section footer-section-row-0-vertical-alignment"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell footer-section-column-1-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span2 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_footer-section-module-3" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-logo" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div data-hs-experimental-bounds-delegate="talkwalker-theme/partials/header.html"> <a id="footer-section-module-3" href="https://www.talkwalker.com/" class="website-logo"> <img class="lazy" data-src="https://www.talkwalker.com/hubfs/Website/Logos/TW%20By%20Hootsuite%20-%20Saffron.webp" alt="Talkwalker logo" width="200" height="49" style="max-width: 100%; height: auto;"> </a> </div> </div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="2" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_footer-section-module-5" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="footer-menu d-flex flex-flow-row-wrap align-items-center animation lazy fade-in justify-content-center justify-content-sm-center justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <div class="footer-menu__container dnd-section"> <div class="row-fluid fh"> <div class="span12 columns d-flex flex-flow-column flex-flow-md-row-wrap align-items-md-center fh"> <div class="footer-menu__menu"> <div class="hs-menu-wrapper hs-menu-flow-horizontal"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <span class="hs-menu-item-link"> Products </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/products/social-listening"> Social listening </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/products/social-benchmarking"> Social benchmarking </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/products/media-monitoring"> Media Monitoring </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/products/audience-insights"> Audience Insights </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/products/customer-feedback-analytics"> Customer Feedback Analytics </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/marketplace"> Marketplace </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/products/bluesilkai"> Blue Silk™ AI </a> </li> </ul> </li> </ul> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="4" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_footer-section-module-7" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="footer-menu d-flex flex-flow-row-wrap align-items-center animation lazy fade-in justify-content-center justify-content-sm-center justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <div class="footer-menu__container dnd-section"> <div class="row-fluid fh"> <div class="span12 columns d-flex flex-flow-column flex-flow-md-row-wrap align-items-md-center fh"> <div class="footer-menu__menu"> <div class="hs-menu-wrapper hs-menu-flow-horizontal"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <span class="hs-menu-item-link"> Solutions </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/solutions/consumer-goods"> Consumer Goods </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/solutions/sports"> Sports </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/solutions/media"> Media </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/solutions/financial-services"> Financial services </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/solutions/pharmaceuticals-healthcare"> Pharma & Healthcare </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/solutions/technology"> Technology </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/solutions/agencies"> Agency </a> </li> </ul> </li> </ul> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="6" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-6 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_footer-section-module-9" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="footer-menu d-flex flex-flow-row-wrap align-items-center animation lazy fade-in justify-content-center justify-content-sm-center justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <div class="footer-menu__container dnd-section"> <div class="row-fluid fh"> <div class="span12 columns d-flex flex-flow-column flex-flow-md-row-wrap align-items-md-center fh"> <div class="footer-menu__menu"> <div class="hs-menu-wrapper hs-menu-flow-horizontal"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <span class="hs-menu-item-link"> Resources </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/blog"> Blog </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/reports"> Reports </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/marketing-essentials"> Marketing Essentials </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/webinars"> Webinars </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://status.talkwalker.com/"> Talkwalker Status </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://developer.talkwalker.com/"> Developer Portal </a> </li> </ul> </li> </ul> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="8" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-7 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_footer-section-module-11" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="footer-menu d-flex flex-flow-row-wrap align-items-center animation lazy fade-in justify-content-center justify-content-sm-center justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <div class="footer-menu__container dnd-section"> <div class="row-fluid fh"> <div class="span12 columns d-flex flex-flow-column flex-flow-md-row-wrap align-items-md-center fh"> <div class="footer-menu__menu"> <div class="hs-menu-wrapper hs-menu-flow-horizontal"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <span class="hs-menu-item-link"> About Us </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/about-us"> Our story </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/life-at-talkwalker"> Life @Talkwalker </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://jobs.lever.co/talkwalker/"> Careers </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/marketplace"> Partners </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/news"> Newsroom </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/press-release"> Press releases </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/contact-us"> Contact us </a> </li> </ul> </li> </ul> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="10" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_footer-section-module-13" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="footer-menu d-flex flex-flow-row-wrap align-items-center animation lazy fade-in justify-content-center justify-content-sm-center justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <div class="footer-menu__container dnd-section"> <div class="row-fluid fh"> <div class="span12 columns d-flex flex-flow-column flex-flow-md-row-wrap align-items-md-center fh"> <div class="footer-menu__menu"> <div class="hs-menu-wrapper hs-menu-flow-horizontal"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <span class="hs-menu-item-link"> Must read </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/blog/forrester-ai-enabled-consumer-intelligence-platforms-leader"> The Forrester New Wave™ </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/blog/social-media-listening-guide"> Social media listening guide </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/blog/social-media-analytics-guide"> Social media analytics guide </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/blog/pr-crisis-management"> PR crisis management guide </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/blog/consumer-intelligence-guide"> Consumer intelligence guide </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link" href="https://www.talkwalker.com/blog/social-media-report"> How to create a social media report </a> </li> </ul> </li> </ul> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-9 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_footer-section-module-14" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="social-follow d-flex flex-flow-row-wrap align-items-center justify-content-center justify-content-sm-center justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <a href="https://www.facebook.com/Talkwalker" target="_blank" rel="noopener" class="social-follow__icon fw fw-xs fw-sm iw-md first-fill first-accent-hover-fill no-bg border-thin border-solid no-border-color no-hover-bg border-thin border-solid no-hover-border-color rounded-no mt-2 mb-2"> <svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 320 512" aria-hidden="true"><g id="Facebook F1_layer"><path d="M279.14 288l14.22-92.66h-88.91v-60.13c0-25.35 12.42-50.06 52.24-50.06h40.42V6.26S260.43 0 225.36 0c-73.22 0-121.08 44.38-121.08 124.72v70.62H22.89V288h81.39v224h100.17V288z" /></g></svg> </a> <a href="https://twitter.com/Talkwalker" target="_blank" rel="noopener" class="social-follow__icon fw fw-xs fw-sm iw-md first-fill first-accent-hover-fill no-bg border-thin border-solid no-border-color no-hover-bg border-thin border-solid no-hover-border-color rounded-no mt-2 mb-2 ms-2"> <svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512" aria-hidden="true"><g id="Twitter1_layer"><path d="M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z" /></g></svg> </a> <a href="https://www.linkedin.com/company/talkwalker/" target="_blank" rel="noopener" class="social-follow__icon fw fw-xs fw-sm iw-md first-fill first-accent-hover-fill no-bg border-thin border-solid no-border-color no-hover-bg border-thin border-solid no-hover-border-color rounded-no mt-2 mb-2 ms-2"> <svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 448 512" aria-hidden="true"><g id="LinkedIn1_layer"><path d="M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z" /></g></svg> </a> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div data-global-resource-path="talkwalker-theme/partials/copyright.html"><div class="container-fluid copyright-section"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd-section copyright-section-row-0-vertical-alignment"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell copyright-section-column-1-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_copyright-section-module-3" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="copyright-section-module-3" class="custom-rich-text animation lazy fade-in text-align-center text-align-sm-center text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_copyright-section-module-3_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><p style="color: #ffffff;">© Copyright Talkwalker 2023 - All rights reserved.</p></span> </div> </div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_copyright-section-module-5" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="copyright-section-module-5" class="custom-rich-text animation lazy fade-in text-align-center text-align-sm-center text-align-md-right text-align-lg-right text-align-xl-right mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_copyright-section-module-5_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><p style="color: #ffffff;"><a href="https://www.talkwalker.com/cookie-policy" rel="noopener">Cookies</a> • <a href="https://www.talkwalker.com/legal" rel="noopener">Legal Terms</a> • <a href="https://www.talkwalker.com/privacy-policy" rel="noopener">Privacy Policy</a> • <a href="https://www.talkwalker.com/impressum" rel="noopener">Impressum</a>  </p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> </footer> </div>  <script defer src="/hs/hsstatic/content-cwv-embed/static-1.1293/embed.js"></script> <script> var hsVars = hsVars || {}; hsVars['language'] = 'en'; </script> <script src="/hs/hsstatic/cos-i18n/static-1.53/bundles/project.js"></script> <script src="https://www.talkwalker.com/hs-fs/hub/26552728/hub_generated/template_assets/65319358435/1702642125706/talkwalker-theme/assets/js/main.min.js"></script> <script src="https://www.talkwalker.com/hs-fs/hub/26552728/hub_generated/template_assets/65319361229/1688453756027/talkwalker-theme/assets/js/functions/initMenu.min.js"></script> <script> document.addEventListener("DOMContentLoaded", function() { document.getElementById("button-schedule-a-demo").addEventListener("click", function() { window.dataLayer.push({ 'event': "cta_click_request_demo_intent_tw", 'cta_position': "header_nav", 'cta_text': "Schedule a demo", 'cta_url': window.location.href }); }); }); </script>  <script data-hs-allowed="true" src="/_hcms/forms/v2.js"></script> <script data-hs-allowed="true"> var options = { portalId: '26552728', formId: '3cc652bb-4c09-44cf-b0a2-b53b59f3d313', formInstanceId: '2001', pageId: '69995996641', region: 'eu1', pageName: "Solution - Customer Experience", inlineMessage: "Thanks for submitting the form.", rawInlineMessage: "Thanks for submitting the form.", hsFormKey: "f58a42e6f132561f5a9af678c843f2b4", css: '', target: '#hs_form_target_product-dnd_partial-14-module-11', contentType: "standard-page", formsBaseUrl: '/_hcms/forms/', formData: { cssClass: 'hs-form stacked hs-custom-form' } }; options.getExtraMetaDataBeforeSubmit = function() { var metadata = {}; if (hbspt.targetedContentMetadata) { var count = hbspt.targetedContentMetadata.length; var targetedContentData = []; for (var i = 0; i < count; i++) { var tc = hbspt.targetedContentMetadata[i]; if ( tc.length !== 3) { continue; } targetedContentData.push({ definitionId: tc[0], criterionId: tc[1], smartTypeId: tc[2] }); } metadata["targetedContentMetadata"] = JSON.stringify(targetedContentData); } return metadata; }; hbspt.forms.create(options); </script> <script src="https://www.talkwalker.com/hs-fs/hub/26552728/hub_generated/template_assets/65319357374/1702642400912/talkwalker-theme/assets/js/functions/initWindowOpener.min.js"></script>  <script type="text/javascript"> var _hsq = _hsq || []; _hsq.push(["setContentType", "standard-page"]); _hsq.push(["setCanonicalUrl", "https:\/\/www.talkwalker.com\/solutions\/customer-experience"]); _hsq.push(["setPageId", "69995996641"]); _hsq.push(["setContentMetadata", { "contentPageId": 69995996641, "legacyPageId": "69995996641", "contentFolderId": null, "contentGroupId": null, "abTestId": null, "languageVariantId": 69995996641, "languageCode": "en", }]); </script> <script type="text/javascript" id="hs-script-loader" async defer src="/hs/scriptloader/26552728.js"></script>  <script type="text/javascript"> var hsVars = { render_id: "6cd7fa17-81cf-48c0-a8b5-33583f9bd0bf", ticks: 1732791549919, page_id: 69995996641, content_group_id: 0, portal_id: 26552728, app_hs_base_url: "https://app-eu1.hubspot.com", cp_hs_base_url: "https://cp-eu1.hubspot.com", language: "en", analytics_page_type: "standard-page", scp_content_type: "", analytics_page_id: "69995996641", category_id: 1, folder_id: 0, is_hubspot_user: false } </script> <script defer src="/hs/hsstatic/HubspotToolsMenu/static-1.354/js/index.js"></script> <script type="text/javascript"> const freeSearchIds = [ 'f9f3901b-dab3-499c-8d13-dd3d414e6417', 'c428018f-301d-4abb-9a4f-a76452a0f750', 'c68033a7-ce99-4b70-99c5-28c464701767', '548b5d75-12c9-487a-a85c-9ba9ac11bd9d', '03d9a49f-f1e2-4428-9c6d-44acce8530d3', 'f508f104-ba29-450b-b9bd-5c3707abbe27', '26652f0e-18c4-41b4-8d85-1821cb663bc5' ]; window.addEventListener('message', ({data}) => { if ( data.type === 'hsFormCallback' && data.eventName === 'onFormSubmitted' ) { const formId = data.id; const h1Element = document.querySelector('h1'); const h1Text = h1Element.textContent; switch (true) { // all case study's use the same form. studies are pulled from HubDB case formId === 'd8adac42-3aef-4e79-8e9d-2ff66df30ee7': window.dataLayer.push({ 'event':'download_case_study_tw', 'case_study_name': h1Text }); break; case freeSearchIds.includes(formId): const formTitle = document.querySelector('h3.form-title'); const formText = formTitle.textContent window.dataLayer.push({ 'event': 'free_tool_form_submit_tw', 'tool_name': formText }); break; default: console.warn('Unrecognized form submission:', formId); } } // specific HS CTA's that need to be tracked if ( data.type === 'hsCallsToActionCallback' && data.eventName === 'onCallToActionNavigated' ) { if (Number(data.id) === 78780637165) { window.dataLayer.push({ 'event': 'cta_click_start_trial_intent_tw' }); } } }); // Qualified events function handleDataLayer(eventName, origin) { window.dataLayer.push({ 'event': eventName, 'meeting_booked_form_origin': origin }) } qualified('handleEvents', function(name, data) { switch(name) { case 'Demo Request Header': handleDataLayer("meeting_booked_start_tw", "Qualified Fullscreen Meeting Booker"); } }); </script>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WPSSGWKZ" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  </div> </body></html>

CINXE.COM

Solution - Customer Experience