Resources - Guernsey Water

<!DOCTYPE html> <html> <head> <title>Resources - Guernsey Water</title> <base href="https://www.water.gg/" /> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta http-equiv="Content-Style-Type" content="text/css" /> <meta http-equiv="Content-Script-Type" content="text/javascript" /> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1.0, user-scalable=0" /> <meta name="generator" content="GOSS iCM - Intelligent Content Management" /> <meta name="DC.format.medium" content="html/text" /> <meta name="DC.date.created" content="2017-05-16T10:45:03+01:00" scheme="W3CDTF" /> <meta name="DC.date.issued" content="2017-05-16T09:58:45+01:00" scheme="W3CDTF" /> <meta name="DC.date.modified" content="2024-01-12T10:51:23+00:00" scheme="W3CDTF" /> <meta name="DC.date.disposal.review" content="2116-05-16T09:58:45+01:00" scheme="W3CDTF" /> <meta name="eGMS.accessibility" content="a" scheme="eGMS.WCAG20" /> <meta name="DC.title" content="Resources" /> <meta name="DC.description" content="In this section you will find a selection of leaflets and literature that have been created by Guernsey Water. These resources are freely available for downloading and printing by clicking on the links." /> <meta name="description" content="In this section you will find a selection of leaflets and literature that have been created by Guernsey Water. These resources are freely available for downloading and printing by clicking on the links." /> <meta name="DC.identifier" content="https://www.water.gg/resources" scheme="DCTERMS.URI" /> <meta name="DC.language" content="en" scheme="ISO 639-3/T" /> <meta name="DC.rights.copyright" content="Copyright 2024 Guernsey Water" /> <meta name="DC.type" content="accounts" scheme="eGMS.TES" /> <meta name="DC.Audience" content="carers" /> <meta name="DC.contributor" content="PO Box 23, St Peter Port, Guernsey, GY1 3AN, Channel Islands" /> <meta name="DC.creator" content="PO Box 23, St Peter Port, Guernsey, GY1 3AN, Channel Islands" /> <meta name="DC.publisher" content="PO Box 23, St Peter Port, Guernsey, GY1 3AN, Channel Islands" /> <link rel="apple-touch-icon" sizes="180x180" href="./guernseywater1/images/apple-touch-icon.png"> <link rel="icon" type="image/png" href="./guernseywater1/images/favicon-32x32.png" sizes="32x32"> <link rel="icon" type="image/png" href="./guernseywater1/images/favicon-16x16.png" sizes="16x16"> <link rel="manifest" href="./guernseywater1/images/manifest.json"> <link rel="mask-icon" href="./guernseywater1/images/safari-pinned-tab.svg" color="#5bbad5"> <link rel="shortcut icon" href="./guernseywater1/images/favicon.ico"> <meta name="msapplication-config" content="./guernseywater1/images/browserconfig.xml"> <meta name="theme-color" content="#ffffff"> <script type="text/javascript" src="./guernseywater1/scripts/jquery/jquery-1.11.3.min.js"></script><script type="text/javascript" src="./guernseywater1/scripts/jquery/jquery.cookie.js"></script><script type="text/javascript" src="./guernseywater1/scripts/moment.min.js"></script><script type="text/javascript" src="./guernseywater1/scripts/modernizr.js"></script><script type="text/javascript" src="./guernseywater1/scripts/html5.js"></script><script type="text/javascript" src="./guernseywater1/scripts/jquery/jquery.bxslider.min.js"></script>  <link rel="stylesheet" href="./guernseywater1/scripts/fancybox/source/jquery.fancybox.css?v=2.1.6" type="text/css" media="screen" /> <script type="text/javascript" src="./guernseywater1/scripts/fancybox/source/jquery.fancybox.pack.js?v=2.1.6"></script> <link rel="stylesheet" href="./guernseywater1/scripts/fancybox/source/helpers/jquery.fancybox-buttons.css?v=1.0.5" type="text/css" media="screen" /> <script type="text/javascript" src="./guernseywater1/scripts/fancybox/source/helpers/jquery.fancybox-buttons.js?v=1.0.5"></script> <script type="text/javascript" src="./guernseywater1/scripts/fancybox/source/helpers/jquery.fancybox-media.js?v=1.0.6"></script> <link rel="stylesheet" href="./guernseywater1/scripts/fancybox/source/helpers/jquery.fancybox-thumbs.css?v=1.0.7" type="text/css" media="screen" /> <script type="text/javascript" src="./guernseywater1/scripts/fancybox/source/helpers/jquery.fancybox-thumbs.js?v=1.0.7"></script>  <script type="text/javascript" src="./guernseywater1/scripts/jquery/jquery.easyPaginate.js"></script> <link href="./guernseywater1/css/editor.css" rel="stylesheet" type="text/css" media="all" /> <link href="./guernseywater1/css/reset.css" rel="stylesheet" type="text/css" media="all" /> <link href="./guernseywater1/css/html5reset-1.6.1.css" rel="stylesheet" type="text/css" media="all" /> <link href="./guernseywater1/css/main.css" rel="stylesheet" type="text/css" media="all" /> <link href="./guernseywater1/css/style.css" rel="stylesheet" type="text/css" media="all" /> <link href="./guernseywater1/css/mobile.css" rel="stylesheet" type="text/css" media="(max-width:1250px)" /> <link href="./guernseywater1/template/default/css/default.css" rel="stylesheet" type="text/css" media="all" />  <script async src="https://www.googletagmanager.com/gtag/js?id=G-5ZQBEQQKGY"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-5ZQBEQQKGY'); </script> </head> <body> <div id="searchContainer"> <form action="https://www.water.gg/article/158409/Search?sort=Relevance&size=10#top" method="get"> <fieldset> <button type="submit"> <span class="icon-search"></span> </button> <input id="q" name="q" value="" placeholder="Search" /> <input type="hidden" name="size" value="10" /> </fieldset> </form> </div> <header> <div id="headerInner"> <a href="https://www.water.gg/article/157201/Guernsey-Water-Home-Page" id="logo"> <img src="./guernseywater1/images/logo.png" alt="Guernsey Water" /> </a> <span class="icon-search">Search</span> <a href="https://www.water.gg/contactus" class="icon-hour">Contact</a> <span class="icon-menu">Menu</span> <div id="hiddenContactBox"> 24 hour - 01481 239500 <p>Other useful numbers</p> <ul> <li></li> <li></li> <li></li> </ul> </div> <nav><ul> <li> <span class="navParent">Online Services</span> <span class="triangle"></span><ul> <li><a href="https://www.water.gg/article/157227/Pay-Your-Bill">Pay Your Bill</a> </li> <li><a href="https://www.water.gg/ebilling">eBilling </a> </li> <li><a href="https://www.water.gg/moving-home">Moving Home</a> </li> </ul> </li> <li> <span class="navParent">Water</span> <span class="triangle"></span><ul> <li><a href="https://www.water.gg/leaks">Leaks </a> </li> <li><a href="https://www.water.gg/streamsanddouits">Streams & Douits</a> </li> <li><a href="https://www.water.gg/watermeters">Water Meters</a> </li> <li><a href="https://www.water.gg/savingwater">Saving Water</a> </li> <li><a href="https://www.water.gg/waterquality">Water Quality</a> </li> <li><a href="https://www.water.gg/catchment-protection">Catchment Protection</a> </li> <li><a href="https://www.water.gg/pesticides">Pesticides</a> </li> <li><a href="https://www.water.gg/newservices">New Services</a> </li> <li><a href="https://www.water.gg/plumbing">Plumbing</a> </li> <li><a href="https://www.water.gg/water-in-your-home">Water In Your Home</a> </li> <li><a href="https://www.water.gg/water-recycling">Water Recycling</a> </li> <li><a href="https://www.water.gg/water-treatment">Water Treatment</a> </li> <li><a href="https://www.water.gg/juas">Juas Water Treatment Works Refurbishment </a> <span class="triangle"></span><ul> <li><a href="https://www.water.gg/article/164750/The-Refurbishment">The Refurbishment</a></li> </ul> </li> <li><a href="https://www.water.gg/waterhardness">Water Hardness</a> </li> <li><a href="https://www.water.gg/winterready">Winter Care</a> </li> <li><a href="https://www.water.gg/refill-stations">Refill</a> </li> </ul> </li> <li> <span class="navParent">Wastewater</span> <span class="triangle"></span><ul> <li><a href="https://www.water.gg/wastewater-services">Wastewater Services</a> </li> <li><a href="https://www.water.gg/managing-wastewater">Managing Wastewater</a> </li> <li><a href="https://www.water.gg/SuDS">Surface Water Management</a> </li> <li><a href="https://www.water.gg/flood-protection">Flood Protection</a> </li> <li><a href="https://www.water.gg/belle-greve-outfall-replacement">Belle Greve Outfall Replacement </a> </li> <li><a href="https://www.water.gg/letsbeclear">Let's be clear </a> </li> <li><a href="https://www.water.gg/cesspitservice">Cesspit Service</a> <span class="triangle"></span><ul> <li><a href="https://www.water.gg/cesspitsurvey">Cesspit Survey</a></li> </ul> </li> </ul> </li> <li> <span class="navParent">Help & Support</span> <span class="triangle"></span><ul> <li><a href="https://www.water.gg/faqs">FAQs</a> </li> <li><a href="https://www.water.gg/article/196498/complaints">complaints</a> </li> <li><a href="https://www.water.gg/signup">Have Your Say</a> </li> <li><a href="https://www.water.gg/about-your-bill">About Your Bill</a> </li> <li><a href="https://www.water.gg/charges">Charges</a> </li> <li><a href="https://www.water.gg/the-wastewater-charge">The Wastewater Charge</a> </li> <li><a href="https://www.water.gg/forms">Forms</a> </li> <li><span>Resources</span> </li> <li><a href="https://www.water.gg/customercharter">Customer Charter and Service Standards </a> </li> <li><a href="https://www.water.gg/extrasupport">Extra Support</a> </li> </ul> </li> <li> <span class="navParent">About Guernsey Water</span> <span class="triangle"></span><ul> <li><a href="https://www.water.gg/article/158201/News">News</a> <span class="triangle"></span><ul> <li><a href="https://www.water.gg/article/198213/St-Saviours-Walkway-to-Close-for-Maintenance-Works">St Saviour's Walkway to Close for Maintenance Works</a></li> <li><a href="https://www.water.gg/article/198286/Lets-be-clear-this-unblocktober">Let's be clear this unblocktober</a></li> <li><a href="https://www.water.gg/article/199781/Culvert-Collapse">Culvert Collapse</a></li> <li><a href="https://www.water.gg/article/200088/Investing-in-critical-island-infrastructure">Investing in critical island infrastructure</a></li> <li><a href="https://www.water.gg/article/200221/How-to-Safely-Dispose-of-Pesticides-and-Chemicals">How to Safely Dispose of Pesticides and Chemicals</a></li> <li><a href="https://www.water.gg/article/200287/Millennium-Walk-Awarded-Storm-Ciaran-Recovery-Fund-Money">Millennium Walk Awarded Storm Ciaran Recovery Fund Money</a></li> <li><a href="https://www.water.gg/article/200645/Route-De-La-Hougue-du-Pommier">Route De La Hougue du Pommier</a></li> <li><a href="https://www.water.gg/article/200798/Water-Saving-Week-2024">Water Saving Week 2024</a></li> <li><a href="https://www.water.gg/article/201250/Cesspit-Service-says-thanks-to-customers">Cesspit Service says thanks to customers</a></li> <li><a href="https://www.water.gg/article/201321/Major-Investment-in-Critical-Infrastructure-completed">Major Investment in Critical Infrastructure completed.</a></li> <li><a href="https://www.water.gg/article/201853/Emergency-Road-Closure">Emergency Road Closure</a></li> <li><a href="https://www.water.gg/article/202091/Routine-Maintenance-on-St-Saviours-Reservoir">Routine Maintenance on St Saviour's Reservoir</a></li> </ul> </li> <li><a href="https://www.water.gg/about-guernsey-water">About Guernsey Water</a> </li> <li><a href="https://www.water.gg/millennium-walk">The Millennium Walk</a> </li> <li><a href="https://www.water.gg/SDS">Strategic Direction Statement </a> </li> <li><a href="https://www.water.gg/source-to-sea">Source To Sea</a> </li> <li><a href="https://www.water.gg/facilities">Facilities </a> </li> <li><a href="https://www.water.gg/history">History</a> </li> <li><a href="https://www.water.gg/schools">Schools</a> </li> <li><a href="https://www.water.gg/health-and-safety">Health & Safety</a> </li> <li><a href="https://www.water.gg/community">Community</a> </li> <li><a href="https://www.water.gg/careers">Careers at Guernsey Water</a> </li> </ul> </li> <li class="last-warning"> <a href="https://www.water.gg/contactus">Contact Us</a></li></ul></nav> </div> </header> <script type="text/javascript"> $('.icon-menu').click(function () { $('nav').slideToggle(); $(this).toggleClass('icon-close1'); }); $('.icon-search').click(function () { $('#searchContainer').slideToggle(); $(this).toggleClass('selected'); if ($(this).hasClass('selected')) { $('#searchContainer input#q').focus(); } }); $('span.triangle').click(function () { var $this = $(this); $this.siblings('ul').slideToggle(); $this.toggleClass('open'); }); $('span.navParent').click(function () { var $this = $(this); $this.siblings('span.triangle').toggleClass('open'); $this.siblings('ul').slideToggle(); }); $(window).scroll(function () { if ($(this).scrollTop()) { $('#TopLink:hidden').stop(true, true).fadeIn(); $('header').addClass('shorter'); $('body').addClass('shorter'); } else { $('#TopLink').stop(true, true).fadeOut(); $('header.shorter').removeClass('shorter'); $('body.shorter').removeClass('shorter'); } }); function scrollToTop() { $('html, body').animate({ scrollTop: $('html').offset().top }, 250); } $(document).ready(function () { $('blockquote ul li > strong').on('click', function () { $(this).siblings('ul').slideToggle(); $(this).toggleClass('open'); }); $('blockquote > ul > li > h3').on('click', function () { $(this).siblings('ul').slideToggle(); $(this).toggleClass('open'); }); /*$('.icon-hour').on('click', function () { $('div#hiddenContactBox').fadeToggle(); });*/ $(document).click(function (e) { if ($(e.target).closest('div#hiddenContactBox').length === 0 && $('div#hiddenContactBox').is(":visible") && $(e.target).closest('.icon-hour').length === 0) { $('div#hiddenContactBox').fadeOut(); } if ($(e.target).closest('.icon-menu').length === 0 && $('nav').is(":visible") && $(e.target).closest('nav').length === 0) { $('nav').slideUp(); $('.icon-menu').removeClass('icon-close1'); } }); }); </script> <ul id="topNav"> <li> <span class="icon-GW_icon_black">About Guernsey Water</span> <div><ul> <li><span class="circle"></span><a href="https://www.water.gg/article/158201/News">News</a></li> <li><span class="circle"></span><a href="https://www.water.gg/about-guernsey-water">About Guernsey Water</a></li> <li><span class="circle"></span><a href="https://www.water.gg/millennium-walk">The Millennium Walk</a></li> <li><span class="circle"></span><a href="https://www.water.gg/SDS">Strategic Direction Statement </a></li> <li><span class="circle"></span><a href="https://www.water.gg/source-to-sea">Source To Sea</a></li> <li><span class="circle"></span><a href="https://www.water.gg/facilities">Facilities </a></li> <li><span class="circle"></span><a href="https://www.water.gg/history">History</a></li> <li><span class="circle"></span><a href="https://www.water.gg/schools">Schools</a></li> <li><span class="circle"></span><a href="https://www.water.gg/health-and-safety">Health & Safety</a></li> <li><span class="circle"></span><a href="https://www.water.gg/community">Community</a></li> <li><span class="circle"></span><a href="https://www.water.gg/careers">Careers at Guernsey Water</a></li> </ul></div> </li> <li> <span class="icon-droplets">Water Services</span> <div><ul> <li><span class="circle"></span><a href="https://www.water.gg/leaks">Leaks </a></li> <li><span class="circle"></span><a href="https://www.water.gg/streamsanddouits">Streams & Douits</a></li> <li><span class="circle"></span><a href="https://www.water.gg/watermeters">Water Meters</a></li> <li><span class="circle"></span><a href="https://www.water.gg/savingwater">Saving Water</a></li> <li><span class="circle"></span><a href="https://www.water.gg/waterquality">Water Quality</a></li> <li><span class="circle"></span><a href="https://www.water.gg/catchment-protection">Catchment Protection</a></li> <li><span class="circle"></span><a href="https://www.water.gg/pesticides">Pesticides</a></li> <li><span class="circle"></span><a href="https://www.water.gg/newservices">New Services</a></li> <li><span class="circle"></span><a href="https://www.water.gg/plumbing">Plumbing</a></li> <li><span class="circle"></span><a href="https://www.water.gg/water-in-your-home">Water In Your Home</a></li> <li><span class="circle"></span><a href="https://www.water.gg/water-recycling">Water Recycling</a></li> <li><span class="circle"></span><a href="https://www.water.gg/water-treatment">Water Treatment</a></li> <li><span class="circle"></span><a href="https://www.water.gg/juas">Juas Water Treatment Works Refurbishment </a></li> <li><span class="circle"></span><a href="https://www.water.gg/waterhardness">Water Hardness</a></li> <li><span class="circle"></span><a href="https://www.water.gg/winterready">Winter Care</a></li> <li><span class="circle"></span><a href="https://www.water.gg/refill-stations">Refill</a></li> </ul></div> </li> <li> <span class="icon-drainage">Wastewater </span> <div><ul> <li><span class="circle"></span><a href="https://www.water.gg/wastewater-services">Wastewater Services</a></li> <li><span class="circle"></span><a href="https://www.water.gg/managing-wastewater">Managing Wastewater</a></li> <li><span class="circle"></span><a href="https://www.water.gg/SuDS">Surface Water Management</a></li> <li><span class="circle"></span><a href="https://www.water.gg/flood-protection">Flood Protection</a></li> <li><span class="circle"></span><a href="https://www.water.gg/belle-greve-outfall-replacement">Belle Greve Outfall Replacement </a></li> <li><span class="circle"></span><a href="https://www.water.gg/letsbeclear">Let's be clear </a></li> <li><span class="circle"></span><a href="https://www.water.gg/cesspitservice">Cesspit Service</a></li> </ul></div> </li> <li> <span class="icon-support">Help & Support</span> <div><ul> <li><span class="circle"></span><a href="https://www.water.gg/faqs">FAQs</a></li> <li><span class="circle"></span><a href="https://www.water.gg/article/196498/complaints">complaints</a></li> <li><span class="circle"></span><a href="https://www.water.gg/signup">Have Your Say</a></li> <li><span class="circle"></span><a href="https://www.water.gg/about-your-bill">About Your Bill</a></li> <li><span class="circle"></span><a href="https://www.water.gg/charges">Charges</a></li> <li><span class="circle"></span><a href="https://www.water.gg/the-wastewater-charge">The Wastewater Charge</a></li> <li><span class="circle"></span><a href="https://www.water.gg/forms">Forms</a></li> <li><span class="circle"></span><span>Resources</span></li> <li><span class="circle"></span><a href="https://www.water.gg/customercharter">Customer Charter and Service Standards </a></li> <li><span class="circle"></span><a href="https://www.water.gg/extrasupport">Extra Support</a></li> </ul></div> </li> </ul> <section> <div id="content"> <div> <ul id="Breadcrumb"><li><span id="start">You Are In:</span></li><li class="odd"> <a href="https://www.water.gg/article/157219/Help--Support">Help & Support</a> </li><li class="even last"> <span>Resources</span> </li> </ul> <h1>Resources</h1> <h2>In this section you will find a selection of leaflets and literature that have been created by Guernsey Water. These resources are freely available for downloading and printing by clicking on the links.</h2><p><strong>Annual Reports </strong> -  </p><ul><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id147241 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=147241&p=0" title="Annual Report 2020">Annual Report 2020 [11Mb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id133923 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=133923&p=0" title="Annual Report 2019">Annual Report 2019 [12Mb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id121454 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=121454&p=0" title="Guernsey Water's 2018 Annual Report">Annual Report 2018 [1Mb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id115102 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=115102&p=0" title="Guernsey Water's Annual Report 2017">Annual Report 2017 [1Mb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id109281 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=109281&p=0" title="Annual Report 2016">Annual Report 2016 [24Mb]</a></li></ul><p><strong>Guernsey Water Accounts </strong></p><ul><li><a href="https://gov.gg/CHttpHandler.ashx?id=119467&p=0">2018 Accounts</a></li><li><a href="https://gov.gg/CHttpHandler.ashx?id=127168&p=0">2019 Accounts</a></li><li><a href="https://gov.gg/CHttpHandler.ashx?id=139875&p=0">2020 Accounts</a></li><li><a href="https://gov.gg/CHttpHandler.ashx?id=153752&p=0">2021 Accounts</a></li><li><a href="https://gov.gg/CHttpHandler.ashx?id=168798&p=0">2022 Accounts</a></li></ul><p><strong>Plans, Strategies & Policies </strong>- Guernsey Water's Business Plan gives a strategic direction to the business, and outlines the objectives that need to be completed in the future and the resources required to fund these objectives.</p><ul><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id107547 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=107547&p=0" rel="external" title="Business Plan">Business Plan 2016-2025 'Running Water' (combined business) [2Mb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id107548 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=107548&p=0" rel="external" title="Customer Summary">Business Plan 2016 - 25: Customer Summary [1Mb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id107548 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=107548&p=0" title="Customer Summary">Customer Summary [1Mb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id119643 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=119643&p=0" rel="external" title="Water Resources and Drought Management Plan Summary">Water Resources & Drought Management Plan [1Mb]</a></li></ul><p><strong>Advice Sheets</strong></p><ul><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id137099 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=137099&p=0" title="Advice on saving water in the bathroom">Saving Water in the Bathroom [85kb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id137100 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=137100&p=0" title="Advice on saving water at work">Saving Water at Work [113kb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id137101 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=137101&p=0" title="Advice on saving water in the Garden">Saving Water in the Garden [114kb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id137102 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=137102&p=0" title="Advice on saving water in the kitchen">Saving Water in the Kitchen [112kb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id137103 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=137103&p=0" title="Advice on saving water at school">Saving Water in the School [112kb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id123401 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=123401&p=0" title="Don't block it, bag it, bin it">Be Careful What You Put Down The Drain [770kb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id137097 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=137097&p=0" rel="external" title="Guernsey Water's Customer Charter">Our Customer Charter [128kb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id137098 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=137098&p=0" title="Guernsey Water's Service Standards">Our Service Standards [130kb]</a></li><li></li></ul><p><strong>Charges</strong></p><ul><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id163836 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=163836&p=0" rel="external" title="Guernsey Water's 2023 charges">Water Charges 2023 [134kb]</a></li></ul><p><strong>Water Meters</strong></p><ul><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id137371 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=137371&p=0" rel="external" title="Metering your water supply">Metering Advice Leaflet [119kb]</a></li></ul><p><strong>New Services</strong></p><ul><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id108677 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=108677&p=0" rel="external" title="New Service Process">New Service Process [126kb]</a></li></ul><p><strong>Water Byelaws</strong></p><ul><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id110159 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=110159&p=0" title="Water Byelaws">Water Byelaws [16Mb]</a></li></ul><p><strong>Water Quality</strong></p><ul><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id173479 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=173479&p=0" title="Guernsey's water quality report 2022">Water Quality Report 2022 [478kb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id162700 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=162700&p=0" title="Guernsey Water's 2021 Water Quality Report">Water Quality Report 2021 [7Mb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id147827 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=147827&p=0" title="Water Quality Report 2020">Water Quality Report 2020 [8Mb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id130718 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=130718&p=0" rel="external" title="Water Quality Report 2019">Water Quality Report 2019 [1Mb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id119427 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=119427&p=0" rel="external" title="Water Quality Report 2018">Water Quality Report 2018 [574kb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id115296 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=115296&p=0" title="Water Quality Results 2017">Water Quality Report 2017 [976kb]</a></li><li><img src="./images/media/pdficon.gif" style="border: none; vertical-align: middle;" alt="pdf icon" title="" /> <a class="inlinemedia id107933 typepdf" href="https://www.water.gg/CHttpHandler.ashx?id=107933&p=0" rel="external" title="Water Quality Report 2016">Water Quality Report 2016 [1Mb]</a></li></ul><p> </p><p>For further information please contact <a href="mailto:media@water.gg">media@water.gg</a>. </p><p> </p><p> </p><p> </p><p> </p> </div> </div> </section> <div class="shareBar"><div> <span class="social-share"><span class="icon-share"></span>Share this page</span> <div class="a2a_kit a2a_kit_size_32 a2a_default_style"> <a class="a2a_dd" href="https://www.addtoany.com/share"></a> <a class="a2a_button_twitter"></a> <a class="a2a_button_facebook"></a> </div> <script async src="https://static.addtoany.com/menu/page.js"></script> </div></div> <div id="responsibilityContainer"> <section id="responsibility"> <h2>Responsibility to our customers and the environment</h2> <a href="https://www.water.gg/article/158343/View-Our-7-Outcomes">View Our 7 Outcomes</a> </section></div> <section id="footerLinks"> <div> <ul id="actions"> <li> <a href="https://www.water.gg/article/160520/Feedback">Feedback</a> </li> <li id="number"> <span> 24 Hour Contact Number <span>01481 229500</span> </span> </li> <li id="social"> <a target="_blank" href="https://twitter.com/GuernseyWater" class="icon-Twitter"></a> <a target="_blank" href="https://www.facebook.com/GuernseyWater/" class="icon-facetime"></a> </li> </ul> </div> </section> <footer> <img src="./guernseywater1/images/logo.png" id="footerLogo" alt="States of Guernsey" /> <ul> <li><a href="https://www.water.gg/fpn">Fair Processing Notice</a> </li> <li><a href="https://www.water.gg/article/158288/Accessibility">Accessibility</a> </li> <li><a href="https://www.water.gg/article/158289/Links">Links</a> </li> </ul> <p>Copyright © <script type="text/javascript">document.write(new Date().getFullYear());</script> Guernsey Water. All rights reserved.</p> <a href="http://www.submarine.gg" target="_blank" id="sublink" style="color:#1d6bc5;"> Website by <span class="icon-Submarine_logo2016"></span> </a> <img src="./guernseywater1/images/trading-group.png" id="trading" alt="States of Guernsey Trading Group" /> </footer> <a href="#" id="TopLink" class="icon-back" onclick="scrollToTop(); return false;"><span>Top</span></a> <div id="helpPanel"> <div id="hiddenBit"> Have a question or cannot find what you are looking for? Try our support pages. <a href="https://www.water.gg/article/161168/Support-Pages">Go</a> </div> <span>Happy to help <span class="icon-forward"></span></span> </div> <script> $('#helpPanel > span').click(function () { $('#helpPanel').toggleClass('open'); $('#hiddenBit').fadeToggle(); }); </script>  </body> </html>

CINXE.COM

Resources - Guernsey Water