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Opting out - Crazy Egg
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application"> <ul class="cen-header__nav-list--desktop" data-controller="nav-dropdown"> <li class="cen-header__nav-item"> <button class="ce-btn cen-btn--transparent-white cen-header__nav-btn " aria-haspopup="true" aria-expanded="false" data-nav-dropdown="dropdownBtn" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut click->nav-dropdown#toggleClass" data-nav-dropdown-link="product"> Product <div class="cen-header__nav-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <div class="cen-header__nav-dropdown-list--wrapper" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut"> <div class="cen-header__nav-dropdown-list--large"> <div 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role="submenuitem">Errors Tracking</a> </li> </ul> </div> <div class="cen-header__nav-dropdown-item--large"> <h4 class="cen-header__nav-dropdown-item-header"> <div class="cen-header__nav-dropdown-item-header-icon"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M45.5 0.1c2.7 0 4.9 2.1 5.1 4.7l0 0.4v19.2c0 1.3-1.1 2.4-2.4 2.4 -1.2 0-2.3-0.9-2.4-2.1l0-0.3V5.3c0-0.1-0.1-0.2-0.2-0.3l-0.1 0H5.1C5 5 4.9 5.1 4.9 5.2l0 0.1v49.4c0 0.1 0.1 0.2 0.2 0.3l0.1 0h21.1c1.3 0 2.4 1.1 2.4 2.4 0 1.2-0.9 2.3-2.1 2.4l-0.3 0H5.1c-2.7 0-4.9-2.1-5.1-4.7l0-0.4V5.3c0-2.7 2.1-4.9 4.7-5.2l0.4 0H45.5zM58.6 31.2c1.4 0.8 1.8 2.6 0.9 4L45.1 58.4c-0.5 0.8-1.4 1.3-2.3 1.4 0 0-0.1 0-0.1 0 -0.9 0-1.8-0.4-2.3-1.1L33 48.8c-1-1.3-0.7-3.1 0.6-4 1.3-1 3.1-0.7 4 0.6l4.9 6.4 12.2-19.6C55.5 30.8 57.3 30.4 58.6 31.2zM23.8 37c1.2 0 2.1 1 2.1 2.1 0 1.1-0.8 2-1.8 2.1l-0.3 0h-9.1c-1.2 0-2.1-1-2.1-2.1 0-1.1 0.8-2 1.8-2.1l0.3 0H23.8zM36.1 24.8c1.2 0 2.1 1 2.1 2.1 0 1.1-0.8 2-1.8 2.1l-0.3 0H14.5c-1.2 0-2.1-1-2.1-2.1 0-1.1 0.8-2 1.8-2.1l0.3 0H36.1zM36.1 14.2c1.2 0 2.1 1 2.1 2.1 0 1.1-0.8 2-1.8 2.1l-0.3 0H14.5c-1.2 0-2.1-1-2.1-2.1 0-1.1 0.8-2 1.8-2.1l0.3 0H36.1z"/></svg> </div> Optimization </h4> <ul role="submenu"> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/ab-testing" role="submenuitem">A/B Testing</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/ctas" role="submenuitem">Popup Offers</a> </li> </ul> </div> <div class="cen-header__nav-dropdown-item--large"> <h4 class="cen-header__nav-dropdown-item-header"> <div class="cen-header__nav-dropdown-item-header-icon"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M33.4 55.4c1.3 0 2.3 1 2.3 2.3 0 1.3-1 2.3-2.3 2.3h-6.8c-1.3 0-2.3-1-2.3-2.3 0-1.3 1-2.3 2.3-2.3H33.4zM36.4 50c1.3 0 2.3 1 2.3 2.3s-1 2.3-2.3 2.3H23.6c-1.3 0-2.3-1-2.3-2.3s1-2.3 2.3-2.3H36.4zM30 13.8c9.3 0 16.8 7.5 16.8 16.8 0 8-8.3 17.4-8.7 17.8 -0.4 0.5-1.1 0.8-1.7 0.8H23.6c-0.7 0-1.3-0.3-1.8-0.8 -0.9-1-8.6-10.4-8.6-17.7C13.2 21.4 20.7 13.8 30 13.8zM31.7 39.8h-3.4l1.7 6L31.7 39.8zM30 18.5c-6.7 0-12.2 5.5-12.2 12.2 0 4.4 4.5 10.9 6.9 13.9l0.9 0 -1.7-6.2c-0.2-0.6 0-1.2 0.3-1.7 0.4-0.5 0.9-0.8 1.5-0.8h8.5c0.6 0 1.2 0.3 1.5 0.8 0.4 0.5 0.5 1.1 0.3 1.7l-1.7 6.2 1 0c2.4-2.9 6.8-9.2 6.8-13.9C42.2 23.9 36.7 18.5 30 18.5zM6.1 18.5l4.6 1.5c1.2 0.4 1.9 1.7 1.5 2.9 -0.3 1-1.2 1.6-2.2 1.6 -0.2 0-0.5 0-0.7-0.1l-4.6-1.5c-1.2-0.4-1.9-1.7-1.5-2.9C3.5 18.8 4.8 18.1 6.1 18.5zM56.9 20c0.4 1.2-0.3 2.5-1.5 2.9l-4.6 1.5c-0.2 0.1-0.5 0.1-0.7 0.1 -1 0-1.9-0.6-2.2-1.6 -0.4-1.2 0.3-2.5 1.5-2.9l4.6-1.5C55.2 18.1 56.5 18.8 56.9 20zM49.5 6.5c0.9 0.9 0.9 2.4 0 3.3l-3.4 3.4c-0.5 0.5-1 0.7-1.6 0.7 -0.6 0-1.2-0.2-1.6-0.7 -0.9-0.9-0.9-2.4 0-3.3l3.4-3.4C47.2 5.6 48.6 5.6 49.5 6.5zM13.8 6.5l3.4 3.4c0.9 0.9 0.9 2.4 0 3.3 -0.5 0.5-1 0.7-1.6 0.7 -0.6 0-1.2-0.2-1.6-0.7l-3.4-3.4c-0.9-0.9-0.9-2.4 0-3.3C11.5 5.6 12.9 5.6 13.8 6.5zM30 0c1.3 0 2.3 1 2.3 2.3v4.8c0 1.3-1 2.3-2.3 2.3s-2.3-1-2.3-2.3V2.3C27.7 1 28.7 0 30 0z"/></svg> </div> Capabilities </h4> <ul role="submenu"> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/goals" role="submenuitem">Conversion Tracking</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/surveys" role="submenuitem">Surveys</a> </li> </ul> </div> </div> </div> </li> <li class="cen-header__nav-item"> <button class="ce-btn cen-btn--transparent-white cen-header__nav-btn" aria-haspopup="true" aria-expanded="false" data-nav-dropdown="dropdownBtn" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut click->nav-dropdown#toggleClass" data-nav-dropdown-link="customers"> Customers <div class="cen-header__nav-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <div class="cen-header__nav-dropdown-list--wrapper" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut"> <ul class="cen-header__nav-dropdown-list" role="submenu"> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/case-studies" role="submenuitem">Case Studies</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/agencies" role="submenuitem">Agencies</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/ecommerce" role="submenuitem">E-Commerce</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/lead-gen" role="submenuitem">Lead Gen</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/education" role="submenuitem">Education</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/shopify" role="submenuitem">Shopify</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/enterprise" role="submenuitem">Enterprise</a> </li> </ul> </div> </li> <li class="cen-header__nav-item"> <button class="ce-btn cen-btn--transparent-white cen-header__nav-btn" aria-haspopup="true" aria-expanded="false" data-nav-dropdown="dropdownBtn" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut click->nav-dropdown#toggleClass" data-nav-dropdown-link="resources"> Resources <div class="cen-header__nav-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <div class="cen-header__nav-dropdown-list--wrapper" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut"> <ul class="cen-header__nav-dropdown-list" role="submenu"> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link" href="/blog" alt="Resources - Blog" role="submenuitem"> Blog </a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/pricing" role="submenuitem">Pricing</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/faq" role="submenuitem">FAQ</a> </li> </ul> </div> </li> <li class="cen-header__nav-item"> <button class="ce-btn cen-btn--transparent-white cen-header__nav-btn" aria-haspopup="true" aria-expanded="false" data-nav-dropdown="dropdownBtn" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut click->nav-dropdown#toggleClass" data-nav-dropdown-link="company"> Company <div class="cen-header__nav-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <div class="cen-header__nav-dropdown-list--wrapper" data-action="mouseover->nav-dropdown#mouseOver mouseout->nav-dropdown#mouseOut"> <ul class="cen-header__nav-dropdown-list" role="submenu"> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/careers" role="submenuitem">Careers</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/terms" role="submenuitem">Terms of Use</a> </li> <li class="cen-header__nav-dropdown-item"> <a class="cen-header__nav-dropdown-link " href="/privacy" role="submenuitem">Privacy</a> </li> </ul> </div> </li> <li class="cen-u-gmargin-l-10"> <button data-action="click->enterprise-contact#showModal" data-target="enterprise-contact.button" class="cen-header__nav-contact-sales cen-header__nav-contact-sales--white"> Contact Sales </button> </li> <li class="cen-u-gmargin-l-20"> <a href="/signup" class="ce-btn cen-btn--large">Sign Up</a> </li> <li class="cen-u-gmargin-l-20"> <a href="https://auth.app.crazyegg.com/login" class="ce-btn cen-btn--transparent-white cen-btn--large">Log In</a> <input type="hidden" id="is_pricing" name="is_pricing" value="0" data-enterprise-contact-target="is_pricing"> </li> </ul> </nav> </section> <section class="cen-enterprise-modal__wrapper" id="enterprise_contact_modal" style="display: none;" data-enterprise-contact-target="modal" role="dialog" aria-labelledby="enterpriseDialog" > <div class="cen-enterprise-modal__modal"> <button class="cen-enterprise-modal__modal-close-btn" data-action="click->enterprise-contact#hideModal"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M58.5 1.5c2 2 2 5.2 0 7.1L37.1 30l21.4 21.4c2 2 2 5.2 0 7.1 -2 2-5.2 2-7.1 0L30 37.1 8.6 58.5c-2 2-5.2 2-7.1 0 -2-2-2-5.2 0-7.1L22.9 30 1.5 8.6c-2-2-2-5.2 0-7.1s5.2-2 7.1 0L30 22.9 51.4 1.5C53.4-0.5 56.6-0.5 58.5 1.5z"/></svg> <span class="visuallyhidden">Close modal</span> </button> <div data-enterprise-contact-target="modalForm"> <header class="ce-pop-up-modal__header"> <div class="cen-enterprise-modal__header-content cen-enterprise-modal__header-content--1-col"> <div class="cen-enterprise-modal__badges"> <img alt="G2 Leader Mid-Market Winter 2025" class="ce-image cen-enterprise-modal__badges--image" src="https://w3-assets.crazyeggcdn.com/images/svg/badge-g2-medal-2025-winter-leader-44bb8d92b85893c657ffbb90a531e4ea.svg?vsn=d"> <img alt="G2 Fastest Implementation for Small Business Winter 2025" class="ce-image cen-enterprise-modal__badges--image" src="https://w3-assets.crazyeggcdn.com/images/svg/badge-g2-medal-2025-winter-fi-55e5ddca646e4a52832e87a61a14db75.svg?vsn=d"> <img alt="G2 Best Meets Requirements Winter 2025" class="ce-image cen-enterprise-modal__badges--image" src="https://w3-assets.crazyeggcdn.com/images/svg/badge-g2-medal-2025-winter-bmr-2c311ce7c43094aaea6de0773adc80cf.svg?vsn=d"> <img alt="G2 Best Estimated ROI Winter 2025" class="ce-image cen-enterprise-modal__badges--image" src="https://w3-assets.crazyeggcdn.com/images/svg/badge-g2-medal-2025-winter-roi-875e01bdb56d06fc3143c0ec173bcba0.svg?vsn=d"> </div> <h3 id="enterpriseDialog" class="cen-heading-3 cen-u-gmargin-b-0 ce-u--g-margin-top-10 ce-pop-up-modal__badges--heading-1-col"> Request a personalized<br/> demo of Crazy Egg </h3> </div> </header> <section class="cen-enterprise-modal__content"> <div class="new-enterprise-contact"> <script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/embed/v2.js"></script> <script> hbspt.forms.create({ region: "na1", portalId: "46540628", formId: "6680dde4-d88b-455f-8eab-11e49ec8429f" }); </script> <script> window.addEventListener("message", function(event) { if(event.data.type === 'hsFormCallback' && event.data.eventName === 'onFormSubmitted' && event.data.id === "6680dde4-d88b-455f-8eab-11e49ec8429f") { window.dataLayer.push({ 'event': 'HubSpot-Form-Submit-Success', 'hs-form-guid': event.data.id }); } }); </script> </div> </section> </div> </div> </section> </section> </div> <section class="cen-legal__hero-wrapper cen-u-bg-gradient--blue_0a"> <div class="cen-row"> <div class="cen-col__one-center cen-u-gmargin-b-20"> <h1 class="cen-heading-0 cen-text--white">Terms and Policies</h1> <p class="cen-text cen-text--xlarge cen-text--white">You’re in the right place for information on privacy, general terms, and GDPR.</p> </div> </div> </section> <div data-controller="nav-mob-solutions-dropdown"> <div id="js-cen-mobile-top__fixed-nav" class="cen-mobile-top__fixed-nav"> <button class="cen-btn cen-btn--white cen-mobile-top__btn-interaction" data-action="click->nav-mob-solutions-dropdown#showMenu" aria-haspopup="true"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M56.5 47.3c2 0 3.6 1.6 3.6 3.6s-1.6 3.6-3.6 3.6H3.7c-2 0-3.6-1.6-3.6-3.6s1.6-3.6 3.6-3.6H56.5zM56.5 26.4c2 0 3.6 1.6 3.6 3.6s-1.6 3.6-3.6 3.6H3.7c-2 0-3.6-1.6-3.6-3.6s1.6-3.6 3.6-3.6H56.5zM56.5 5.5c2 0 3.6 1.6 3.6 3.6s-1.6 3.6-3.6 3.6H3.7c-2 0-3.6-1.6-3.6-3.6s1.6-3.6 3.6-3.6H56.5z"/></svg> <span class="visuallyhidden" data-nav-mob-solutions-dropdown-target="menuBtn">Open menu</span> </button> </div> <div class="cen-mobile-top__content-wrapper" data-nav-mob-solutions-dropdown-target="contentWrapper"> <div class="cen-mobile-top__content-header"> <img alt="Crazy Egg" src="https://w3-assets.crazyeggcdn.com/images/svg/logo-ce-main-7a33448ad5d077c647dea989e989a1b0.svg?vsn=d"> <button class="cen-mobile-top__btn-interaction" data-action="click->nav-mob-solutions-dropdown#hideMenu"> <div class="cen-mobile-top__btn-close-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M58.5 1.5c2 2 2 5.2 0 7.1L37.1 30l21.4 21.4c2 2 2 5.2 0 7.1 -2 2-5.2 2-7.1 0L30 37.1 8.6 58.5c-2 2-5.2 2-7.1 0 -2-2-2-5.2 0-7.1L22.9 30 1.5 8.6c-2-2-2-5.2 0-7.1s5.2-2 7.1 0L30 22.9 51.4 1.5C53.4-0.5 56.6-0.5 58.5 1.5z"/></svg> </div> <span class="visuallyhidden">Close menu</span> </button> </div> <ul class="cen-mobile-top__content-list"> <li class="cen-mobile-top__content-item"> <button class="cen-mobile-top__content-btn cen-mobile-top__content-btn--flex cen-mobile-top__content-btn--black" aria-haspopup="true" aria-expanded="false" data-nav-mob-solutions-dropdown-target="dropdownBtn" data-action=" click->nav-mob-solutions-dropdown#toggleClass"> Product <div class="cen-mobile-top__content-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <div class="cen-mobile-top__content-dropdown-list"> <div class="cen-mobile-top__content-dropdown-wrapper"> <h4 class="cen-mobile-top__content-dropdown-header"> <div class="cen-mobile-top__content-dropdown-header-icon"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M0 46.9h60v7.5H0V46.9zM7.5 31.9H15v11.2H7.5V31.9zM18.8 16.9h7.5v26.2h-7.5V16.9zM30 28.1h7.5v15H30V28.1zM41.2 5.6h7.5v37.5h-7.5V5.6z"/></svg> </div> Analytics </h4> <ul role="submenu"> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/snapshots" role="submenuitem">Website Heatmaps</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/recordings" role="submenuitem">Session Recordings</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/traffic-analysis" role="submenuitem">Traffic Analysis</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/errors-tracking" role="submenuitem">Errors Tracking</a> </li> </ul> </div> <div class="cen-mobile-top__content-dropdown-wrapper"> <h4 class="cen-mobile-top__content-dropdown-header"> <div class="cen-mobile-top__content-dropdown-header-icon"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M45.5 0.1c2.7 0 4.9 2.1 5.1 4.7l0 0.4v19.2c0 1.3-1.1 2.4-2.4 2.4 -1.2 0-2.3-0.9-2.4-2.1l0-0.3V5.3c0-0.1-0.1-0.2-0.2-0.3l-0.1 0H5.1C5 5 4.9 5.1 4.9 5.2l0 0.1v49.4c0 0.1 0.1 0.2 0.2 0.3l0.1 0h21.1c1.3 0 2.4 1.1 2.4 2.4 0 1.2-0.9 2.3-2.1 2.4l-0.3 0H5.1c-2.7 0-4.9-2.1-5.1-4.7l0-0.4V5.3c0-2.7 2.1-4.9 4.7-5.2l0.4 0H45.5zM58.6 31.2c1.4 0.8 1.8 2.6 0.9 4L45.1 58.4c-0.5 0.8-1.4 1.3-2.3 1.4 0 0-0.1 0-0.1 0 -0.9 0-1.8-0.4-2.3-1.1L33 48.8c-1-1.3-0.7-3.1 0.6-4 1.3-1 3.1-0.7 4 0.6l4.9 6.4 12.2-19.6C55.5 30.8 57.3 30.4 58.6 31.2zM23.8 37c1.2 0 2.1 1 2.1 2.1 0 1.1-0.8 2-1.8 2.1l-0.3 0h-9.1c-1.2 0-2.1-1-2.1-2.1 0-1.1 0.8-2 1.8-2.1l0.3 0H23.8zM36.1 24.8c1.2 0 2.1 1 2.1 2.1 0 1.1-0.8 2-1.8 2.1l-0.3 0H14.5c-1.2 0-2.1-1-2.1-2.1 0-1.1 0.8-2 1.8-2.1l0.3 0H36.1zM36.1 14.2c1.2 0 2.1 1 2.1 2.1 0 1.1-0.8 2-1.8 2.1l-0.3 0H14.5c-1.2 0-2.1-1-2.1-2.1 0-1.1 0.8-2 1.8-2.1l0.3 0H36.1z"/></svg> </div> Optimization </h4> <ul role="submenu"> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/ab-testing" role="submenuitem">A/B Testing</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/ctas" role="submenuitem">Popup Offers</a> </li> </ul> </div> <div class="cen-mobile-top__content-dropdown-wrapper"> <h4 class="cen-mobile-top__content-dropdown-header"> <div class="cen-mobile-top__content-dropdown-header-icon"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" focusable="false"><path d="M33.4 55.4c1.3 0 2.3 1 2.3 2.3 0 1.3-1 2.3-2.3 2.3h-6.8c-1.3 0-2.3-1-2.3-2.3 0-1.3 1-2.3 2.3-2.3H33.4zM36.4 50c1.3 0 2.3 1 2.3 2.3s-1 2.3-2.3 2.3H23.6c-1.3 0-2.3-1-2.3-2.3s1-2.3 2.3-2.3H36.4zM30 13.8c9.3 0 16.8 7.5 16.8 16.8 0 8-8.3 17.4-8.7 17.8 -0.4 0.5-1.1 0.8-1.7 0.8H23.6c-0.7 0-1.3-0.3-1.8-0.8 -0.9-1-8.6-10.4-8.6-17.7C13.2 21.4 20.7 13.8 30 13.8zM31.7 39.8h-3.4l1.7 6L31.7 39.8zM30 18.5c-6.7 0-12.2 5.5-12.2 12.2 0 4.4 4.5 10.9 6.9 13.9l0.9 0 -1.7-6.2c-0.2-0.6 0-1.2 0.3-1.7 0.4-0.5 0.9-0.8 1.5-0.8h8.5c0.6 0 1.2 0.3 1.5 0.8 0.4 0.5 0.5 1.1 0.3 1.7l-1.7 6.2 1 0c2.4-2.9 6.8-9.2 6.8-13.9C42.2 23.9 36.7 18.5 30 18.5zM6.1 18.5l4.6 1.5c1.2 0.4 1.9 1.7 1.5 2.9 -0.3 1-1.2 1.6-2.2 1.6 -0.2 0-0.5 0-0.7-0.1l-4.6-1.5c-1.2-0.4-1.9-1.7-1.5-2.9C3.5 18.8 4.8 18.1 6.1 18.5zM56.9 20c0.4 1.2-0.3 2.5-1.5 2.9l-4.6 1.5c-0.2 0.1-0.5 0.1-0.7 0.1 -1 0-1.9-0.6-2.2-1.6 -0.4-1.2 0.3-2.5 1.5-2.9l4.6-1.5C55.2 18.1 56.5 18.8 56.9 20zM49.5 6.5c0.9 0.9 0.9 2.4 0 3.3l-3.4 3.4c-0.5 0.5-1 0.7-1.6 0.7 -0.6 0-1.2-0.2-1.6-0.7 -0.9-0.9-0.9-2.4 0-3.3l3.4-3.4C47.2 5.6 48.6 5.6 49.5 6.5zM13.8 6.5l3.4 3.4c0.9 0.9 0.9 2.4 0 3.3 -0.5 0.5-1 0.7-1.6 0.7 -0.6 0-1.2-0.2-1.6-0.7l-3.4-3.4c-0.9-0.9-0.9-2.4 0-3.3C11.5 5.6 12.9 5.6 13.8 6.5zM30 0c1.3 0 2.3 1 2.3 2.3v4.8c0 1.3-1 2.3-2.3 2.3s-2.3-1-2.3-2.3V2.3C27.7 1 28.7 0 30 0z"/></svg> </div> Capabilities </h4> <ul role="submenu"> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/goals" role="submenuitem">Conversion Tracking</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/surveys" role="submenuitem">Surveys</a> </li> </ul> </div> </div> </li> <li class="cen-mobile-top__content-item"> <button class="cen-mobile-top__content-btn cen-mobile-top__content-btn--flex cen-mobile-top__content-btn--black" aria-haspopup="true" aria-expanded="false" data-nav-mob-solutions-dropdown-target="dropdownBtn" data-action=" click->nav-mob-solutions-dropdown#toggleClass"> Customers <div class="cen-mobile-top__content-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <ul class="cen-mobile-top__content-dropdown-list" role="submenu"> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/case-studies" role="submenuitem">Case Studies</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/agencies" role="submenuitem">Agencies</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/ecommerce" role="submenuitem">E-Commerce</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/lead-gen" role="submenuitem">Lead Gen</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/education" role="submenuitem">Education</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/shopify" role="submenuitem">Shopify</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/enterprise" role="submenuitem">Enterprise</a> </li> </ul> </li> <li class="cen-mobile-top__content-item"> <button class="cen-mobile-top__content-btn cen-mobile-top__content-btn--flex cen-mobile-top__content-btn--black" aria-haspopup="true" aria-expanded="false" data-nav-mob-solutions-dropdown-target="dropdownBtn" data-action=" click->nav-mob-solutions-dropdown#toggleClass"> Resources <div class="cen-mobile-top__content-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <ul class="cen-mobile-top__content-dropdown-list" role="submenu"> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link" href="/blog" alt="Resources - Blog" role="submenuitem"> Blog </a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/pricing" role="submenuitem">Pricing</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/faq" role="submenuitem">FAQ</a> </li> </ul> </li> <li class="cen-mobile-top__content-item"> <button class="cen-mobile-top__content-btn cen-mobile-top__content-btn--flex cen-mobile-top__content-btn--black" aria-haspopup="true" aria-expanded="false" data-nav-mob-solutions-dropdown-target="dropdownBtn" data-action=" click->nav-mob-solutions-dropdown#toggleClass"> Company <div class="cen-mobile-top__content-btn--icon-right"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 60 60" role="presentation" aria-hidden="true" > <path d="M58.5 45.9c-2.1 2.1-5.2 2.6-8.2 0L30.1 26.3 10 45.4c-2.6 2.6-5.7 2.1-8.2 0s-2.1-6.2 0-8.2S26 13.9 26 13.9c1-1 2.6-1.5 4.1-1.5 1.5 0 3.1.5 4.1 1.5 0 0 22.2 21.1 24.2 23.2 2.1 2.6 2.1 6.2.1 8.8z" ></path> </svg> </div> </button> <ul class="cen-mobile-top__content-dropdown-list" role="submenu"> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/careers" role="submenuitem">Careers</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/terms" role="submenuitem">Terms of Use</a> </li> <li class="cen-mobile-top__content-dropdown-item"> <a class="cen-mobile-top__content-dropdown-link " href="/privacy" role="submenuitem">Privacy</a> </li> </ul> </li> </ul> <div class="cen-mobile-top__footer"> <button data-action="click->enterprise-contact#showModal" data-target="enterprise-contact.button" class="ce-btn cen-mobile-top__btn"> Contact Sales </button> <div> <a href="https://auth.app.crazyegg.com/login" class="cen-mobile-top__content-btn cen-mobile-top__content-btn--blue">Log In</a> <input type="hidden" id="is_pricing" name="is_pricing" value="0"> </div> </div> </div> </div> </header> <main role="main" class="ce-page-static__main"> <section class="ce-page-terms"> <article class="cen-row"> <nav class="cen-legal__left-wrapper" aria-label="side navigation to jump to certain section of legal pages"> <ul class="cen-legal__aside"> <li class="cen-legal__aside-item"> <a class="ce-link cen-legal__aside-link " href="/terms">Terms of Use</a> </li> <li class="cen-legal__aside-item"> <a class="ce-link cen-legal__aside-link " href="/privacy">Privacy Policy</a> </li> <li class="cen-legal__aside-item"> <a class="ce-link cen-legal__aside-link " href="/cookies">Cookie Policy</a> </li> <li class="cen-legal__aside-item"> <a class="ce-link cen-legal__aside-link link-active" href="/opt-out">Opt Out</a> </li> </ul> </nav> <section class="cen-legal__right-wrapper"> <h2 class="cen-heading-1">Opting Out</h2> <p class="ce-heading--info cen-u-gpadding-b-20 cen-u-border-bdashed cen-u-gmargin-b-35">Last Updated: <time datetime="2025-01-06">January 06, 2025</time></p> <ol class="cen-legal__ol" type="1"> <li class="cen-legal__ol--list cen-legal__ol--list--level-top cen-legal__ol--list--level-top-nonum"> <h3 class="cen-heading-2 ce-heading-list">I am a Crazy Egg customer and I want to opt-out</h3> <div class="cen-u-gmargin-t-35"> <p class="cen-text">If you have a Crazy Egg account and wish to completely opt-out of Crazy Egg’s services:</p> <ol class="cen-legal__ol-sml"> <li class="cen-legal__ol-sml--list"><p class="cen-text cen-u-gmargin-b-7">Log in to your Crazy Egg account.</p></li> <li class="cen-legal__ol-sml--list"><p class="cen-text cen-u-gmargin-b-7">Using the left navigation, hover over Account and select Your profile.</p></li> <li class="cen-legal__ol-sml--list"><p class="cen-text cen-u-gmargin-b-7">Scroll to the bottom of your Profile page and click Delete account.</p></li> </ol> <p class="cen-text">Once you complete these steps, we will cancel all active subscription(s). We will also permanently delete all of your data from our systems within 28 days.</p> <p class="cen-text">To further delete any tracked data, you way also wish to complete the steps under I want to opt-out of anonymous tracking below.</p> </div> </li> <li class="cen-legal__ol--list cen-legal__ol--list--level-top cen-legal__ol--list--level-top-nonum"> <h3 class="cen-heading-2 ce-heading-list">I want to opt-out of anonymous tracking</h3> <div class="cen-u-gmargin-t-35" data-controller="opt-out"> <p class="cen-text">Want us to delete all anonymous data we’ve collected from you during your visit to www.crazyegg.com, crazyegg.com/blog, help.crazyegg.com, support.crazyegg.com? No problem!</p> <button class="cen-btn cen-u-gmargin-t-20 cen-u-gmargin-b-35" data-action="click->opt-out#deleteCookies" data-opt-out-target="button">Delete my anonymous marketing data</button> <div class="cen-cards__info-outline-pink"> <p class="cen-text"><strong>Good to know</strong></p> <p class="cen-text">If you used a different browser (such as on your mobile device) to visit www.crazyegg.com, crazyegg.com/blog, help.crazyegg.com, support.crazyegg.com you'll need to visit this page on each device to erase any anonymous marketing information we have collected.</p> </div> </div> </li> <li class="cen-legal__ol--list cen-legal__ol--list--level-top cen-legal__ol--list--level-top-nonum"> <h3 class="cen-heading-2 ce-heading-list">I don’t want to be tracked by Crazy Egg</h3> <div class="cen-u-gmargin-t-35"> <p class="cen-text">Crazy Egg does not collect information through our customers' websites for any advertising purposes, nor do we collect any personally identifiable information via customers' sites. However, you may not wish to be tracked by Crazy Egg in any way. Follow the steps below to opt out of tracking.</p> <div class="cen-cards__info-outline-pink cen-u-gmargin-t-35"> <p class="cen-text"><strong>Good to know</strong></p> <p class="cen-text">You will need to do this for each browser you use.</p> <p class="cen-text">If you’ve previously visited sites that use Crazy Egg, you will need to ask those sites to delete any data they may have collected about you.</p> </div> <ul> <li class="cen-u-gmargin-t-35"> <div class="cen-cards__info-solid cen-cards__info-solid--td-2col cen-cards__info-solid--gray"> <img alt="" class="cen-image__50 cen-u-gmargin-b-20" height="50" role="presentation" src="https://w3-assets.crazyeggcdn.com/images/png/icon-browser-chrome-5dbb003bde9c96ad4ee1124c29a1b06d.png?vsn=d" width="50"> <span class="ce-u--d-margin-left-30"> <h4 class="cen-heading-4">Google Chrome</h4> <ul class="ce-ul"> <li> <p class="cen-text">Click the menu button. <span class="cen-hamburger" role="presentation"></span></p> </li> <li> <p class="cen-text">Choose Settings.</p> </li> <li> <p class="cen-text">Type do not track into the search field and press enter.</p> </li> <li> <p class="cen-text">Ensure that the option labeled Send a "Do Not Track" request with your browsing traffic is checked.</p> </li> </ul> </span> </div> </li> <li class="cen-u-gmargin-t-35"> <div class="cen-cards__info-solid cen-cards__info-solid--td-2col cen-cards__info-solid--gray"> <img alt="" class="cen-image__50 cen-u-gmargin-b-20" height="50" role="presentation" src="https://w3-assets.crazyeggcdn.com/images/svg/icon-browser-firefox-6b6bcfcbd568fbef092df5b6b222b2da.svg?vsn=d" width="50"> <span class="ce-u--d-margin-left-30"> <h4 class="cen-heading-4">Firefox</h4> <ul class="ce-ul"> <li> <p class="cen-text">Click the menu button. <span class="cen-hamburger" role="presentation"></span></p> </li> <li> <p class="cen-text">Choose Preferences.</p> </li> <li> <p class="cen-text">Click Privacy.</p> </li> <li> <p class="cen-text">Ensure the option labeled “Request that sites not track you” is checked.</p> </li> </ul> </span> </div> </li> <li class="cen-u-gmargin-t-35"> <div class="cen-cards__info-solid cen-cards__info-solid--td-2col cen-cards__info-solid--gray"> <img alt="" class="cen-image__50 cen-u-gmargin-b-20" height="50" role="presentation" src="https://w3-assets.crazyeggcdn.com/images/svg/icon-browser-ie-297e2064939e54f667c895f7acc4a437.svg?vsn=d" width="50"> <span class="ce-u--d-margin-left-30"> <h4 class="cen-heading-4">Internet Explorer</h4> <ul class="ce-ul"> <li> <p class="cen-text"><a alt="Instructions for IE 11" class="ce-link" href="https://support.microsoft.com/en-us/help/17288">Instructions for IE 11</a></p> </li> <li> <p class="cen-text"><a alt="Instructions for IE 10" class="ce-link" href="https://support.microsoft.com/en-us/help/17289">Instructions for IE 10</a></p> </li> </ul> </span> </div> </li> <li class="cen-u-gmargin-t-35"> <div class="cen-cards__info-solid cen-cards__info-solid--td-2col cen-cards__info-solid--gray"> <img alt="" class="cen-image__50 cen-u-gmargin-b-20" height="50" role="presentation" src="https://w3-assets.crazyeggcdn.com/images/svg/icon-browser-edge-add9aed5d982494f6795843770758a93.svg?vsn=d" width="50"> <span class="ce-u--d-margin-left-30"> <h4 class="cen-heading-4">Edge</h4> <ul class="ce-ul"> <li> <p class="cen-text">Click the menu button. <span class="cen-hamburger" role="presentation"></span></p> </li> <li> <p class="cen-text">Choose Settings.</p> </li> <li> <p class="cen-text">Under Advanced settings, click View advanced settings.</p> </li> <li> <p class="cen-text">Under Privacy and services, ensure that the option labeled Send Do Not Track requests is on.</p> </li> </ul> </span> </div> </li> <li class="cen-u-gmargin-t-35"> <div class="cen-cards__info-solid cen-cards__info-solid--td-2col cen-cards__info-solid--gray"> <img alt="" class="cen-image__50 cen-u-gmargin-b-20" height="50" role="presentation" src="https://w3-assets.crazyeggcdn.com/images/svg/icon-browser-safari-1eedc54df56240f74f99919e272d4d88.svg?vsn=d" width="50"> <span class="ce-u--d-margin-left-30"> <h4 class="cen-heading-4">Safari</h4> <ul class="ce-ul"> <li> <p class="cen-text">From the Safari menu, choose “Preferences…”.</p> </li> <li> <p class="cen-text">Click the Privacy tab.</p> </li> <li> <p class="cen-text">Ensure that the option labeled “Ask websites not to track me” is checked.</p> </li> </ul> </span> </div> </li> <li class="cen-u-gmargin-t-35"> <div class="cen-cards__info-solid cen-cards__info-solid--td-2col cen-cards__info-solid--gray"> <img alt="" class="cen-image__50 cen-u-gmargin-b-20" height="50" role="presentation" src="https://w3-assets.crazyeggcdn.com/images/svg/icon-browser-opera-4eb744cdfcf511ea4fd7ffa7b2fb1983.svg?vsn=d" width="50"> <span class="ce-u--d-margin-left-30"> <h4 class="cen-heading-4">Opera</h4> <ul class="ce-ul"> <li> <p class="cen-text">On Windows, choose Preferences from the Settings menu.</p> </li> <li> <p class="cen-text">On Mac, choose “Preferences…” from the Opera menu.</p> </li> <li> <p class="cen-text">Type do not track into the search field and press enter.</p> </li> <li> <p class="cen-text">Ensure the option labeled Send a 'Do Not Track' request with your browsing traffic is checked.</p> </li> </ul> </span> </div> </li> </ul> </div> </li> <li class="cen-legal__ol--list cen-legal__ol--list--level-top cen-legal__ol--list--level-top-nonum"> <h3 class="cen-heading-2 ce-heading-list">Manage my cookie preferences</h3> <div class="cen-u-gmargin-t-35"> <button class="cen-btn cen-u-gmargin-t-20 cen-u-gmargin-b-35" onclick="const show = document.querySelector('#gdpr_show'); show.click()">Edit preferences</button> </div> </li> </ol> </section> </article> </section> </main> <div class="cen-u-border-tdashed"> <footer class="cen-footer" data-controller="footer-b"> <section class="cen-row cen-footer__row"> <div class="cen-footer__logo-container cen-u-gmargin-b-50"> <div 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