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Contact - Hoe neem je contact op met ons - Apple (BE)
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aria-label="Accessoires" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-accessories"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 67 44" width="67" xmlns="http://www.w3.org/2000/svg"><path d="m5.6045 23.5801h-3.3633l-.8496 2.4199h-1.1074l3.1172-8.4551h1.043l3.1171 8.4551h-1.1074zm-3.0527-.8965h2.7422l-1.3242-3.7734h-.0938zm10.0986-1.0664c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 2.0449zm6.5952 0c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 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class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"/> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"/></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="/be-nl/search" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="Zoek op apple.com" aria-label="Zoeken op apple.com" autocorrect="off" autocapitalize="off" autocomplete="off" spellcheck="false" class="globalnav-searchfield-input"/><input id="globalnav-searchfield-src" type="hidden" name="src" value/><input type="hidden" name="type" value/><input type="hidden" name="page" value/><input type="hidden" name="locale" value/><button aria-label="Wis zoektermen" tabindex="-1" type="button" class="globalnav-searchfield-reset"><span class="globalnav-image-regular"><svg height="14" viewBox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 8.9867a.55.55 0 0 1 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class="globalnav-searchfield-submit"><span class="globalnav-image-regular"><svg height="32" viewBox="0 0 30 32" width="30" xmlns="http://www.w3.org/2000/svg"><path d="m23.3291 23.3066-4.35-4.35c-.0105-.0105-.0247-.0136-.0355-.0235a6.8714 6.8714 0 1 0 -1.5736 1.4969c.0214.0256.03.0575.0542.0815l4.35 4.35a1.1 1.1 0 1 0 1.5557-1.5547zm-15.4507-8.582a5.6031 5.6031 0 1 1 5.603 5.61 5.613 5.613 0 0 1 -5.603-5.61z"/></svg></span><span class="globalnav-image-compact"><svg width="38" height="40" viewBox="0 0 38 40" xmlns="http://www.w3.org/2000/svg"><path d="m28.6724 27.8633-5.07-5.07c-.0095-.0095-.0224-.0122-.032-.0213a7.9967 7.9967 0 1 0 -1.8711 1.7625c.0254.03.0357.0681.0642.0967l5.07 5.07a1.3 1.3 0 0 0 1.8389-1.8379zm-18.0035-10.0033a6.5447 6.5447 0 1 1 6.545 6.5449 6.5518 6.5518 0 0 1 -6.545-6.5449z"/></svg></span></button></div><div role="status" aria-live="polite" data-topnav-searchresults-label="total results" class="globalnav-searchresults-count"></div></form><div class="globalnav-searchresults"></div></div></div></div></li><li id="globalnav-bag" data-analytics-region="bag" class="globalnav-item globalnav-bag"><div class="globalnav-bag-wrapper"><a role="button" id="globalnav-menubutton-link-bag" href="/be-nl/shop/goto/bag" aria-label="Winkelmandje" data-globalnav-item-name="bag" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" data-analytics-title="open - bag" class="globalnav-link globalnav-link-bag"><span class="globalnav-image-regular"><svg height="44" viewBox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m11.3535 16.0283h-1.0205a3.4229 3.4229 0 0 0 -3.333-2.9648 3.4229 3.4229 0 0 0 -3.333 2.9648h-1.02a2.1184 2.1184 0 0 0 -2.117 2.1162v7.7155a2.1186 2.1186 0 0 0 2.1162 2.1167h8.707a2.1186 2.1186 0 0 0 2.1168-2.1167v-7.7155a2.1184 2.1184 0 0 0 -2.1165-2.1162zm-4.3535-1.8652a2.3169 2.3169 0 0 1 2.2222 1.8652h-4.4444a2.3169 2.3169 0 0 1 2.2222-1.8652zm5.37 11.6969a1.0182 1.0182 0 0 1 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class="small-offset-1 small-10"> <h1 class="typography-headline-elevated">Contact opnemen met Apple</h1> </div> </div> </section> <section class="section section-sales-inquiries" data-analytics-section-engagement="name:sales inquiries"> <div class="section-content"> <div class="sales-inquiries-inner small-offset-1 small-10" id=sales-inquiries> <div class="row"> <h2 class="typography-headline-reduced">Vragen over verkoop en <br class="small" />producten</h2> </div> <div class="row"> <div class="features-column column large-5 small-12"> <div class="copy-wrapper online-store"> <h3 class="typography-eyebrow-elevated">Apple Online Store</h3> <p>Ga naar de Apple Store als je hardware en software van Apple en accessoires van andere fabrikanten wilt bestellen. Je kunt ook telefonisch je bestelling plaatsen via telefoonnummer <span class="nowrap">0800 998 46</span>. We zijn bereikbaar op maandag t/m vrijdag van 9:00 tot 19:00 uur.</p> <p>Je kunt op verschillende manieren informatie opvragen over je bestelling bij de <a href="/be-nl/shop/account/home">Apple Online Store</a>. Om je bestelling te wijzigen, te volgen of te retourneren, of om je accountgegevens bij te werken, ga je naar de <a href="/be-nl/shop/account/home">bestelstatuspagina</a>. Voor alle overige zaken kun je contact opnemen met de Apple Store-klantenservice via telefoon­nummer <span class="nowrap">0800 998 46</span>. We zijn bereikbaar op maandag t/m vrijdag van 9:00 tot 19:00 uur.</p> </div> <div class="copy-wrapper retail-stores"> <h3 class="typography-eyebrow-elevated">Apple Stores</h3> <p>Ervaar de digitale levensstijl in een van de <a href="/benl/retail/" data-analytics-region="learn more" data-analytics-title="apple retail stores">Apple Stores</a>. Zoek openingstijden en contactinformatie voor alle locaties.</p> </div> <div class="copy-wrapper consultants"> <h3 class="typography-eyebrow-elevated">Zoek consultants</h3> <p>Ga naar onze <a href="https://consultants.apple.com/benl" data-analytics-region="learn more" data-analytics-title="apple consultants network" data-analytics-exit-link>Apple Consultants Network</a>-pagina en zoek een consultant.</p> </div> <div class="copy-wrapper providers"> <h3 class="typography-eyebrow-elevated">Zoek erkende trainers</h3> <p>Ga naar de <a href="https://training.apple.com/" data-analytics-region="learn more" data-analytics-title="apple training" data-analytics-exit-link>Apple Training</a>-website voor informatie over cursussen en door Apple erkende trainers die wereldwijd beschikbaar zijn.</p> </div> </div> <div class="features-column2 column small-12 small-offset-0 large-offset-1 large-5"> <div class="copy-wrapper business"> <h3 class="typography-eyebrow-elevated">Verkoop aan ondernemingen</h3> <p>Ben je ondernemer of een professionele gebruiker van Apple hardware of software, bezoek dan de <a href="/be-nl-business/shop">Apple Store voor professionals</a> of bel <span class="nowrap">0800 802 07</span>. Dit nummer is bereikbaar van maandag tot en met vrijdag tussen 9:00 tot 19:00 uur. De Apple Store voor professionals biedt een ruim assortiment aan diensten en financiële mogelijkheden.</p> </div> <div class="copy-wrapper education"> <h3 class="typography-eyebrow-elevated">Bestelinformatie voor het onderwijs</h3> <p>Studenten en docenten of ander onderwijzend personeel gaan naar de <a href="/be-nl-edu/shop/">Apple Store voor het onderwijs</a> of bellen <span class="nowrap">0800 998 46</span>. We zijn bereikbaar op maandag t/m vrijdag van 9:00 tot 19:00 uur.</p> </div> <div class="copy-wrapper resellers"> <h3 class="typography-eyebrow-elevated">Zoek erkende Apple resellers</h3> <p>Gebruik onze <a href="https://locate.apple.com/be/nl/" data-analytics-region="learn more" data-analytics-title="reseller locator">Reseller Locator</a> om een erkende Apple reseller te zoeken.</p> <p><a href="/benl/buy/" data-analytics-region="learn more" data-analytics-title="apple authorized resellers">Erkende Apple resellers</a> bieden expertise, services voor meerdere platforms en Mac-oplossingen voor de meest uiteenlopende organisaties.</p> </div> <div class="copy-wrapper shop"> <h3 class="typography-eyebrow-elevated">Zoek een Apple shop</h3> <p><a href="/benl/buy/shop/" data-analytics-region="learn more" data-analytics-title="apple shops">Apple shops</a> zijn door Apple ontwikkelde verkooppunten in bestaande winkelomgevingen, zoals warenhuizen. In deze shops werken getrainde deskundigen die je alles over de Mac kunnen vertellen.</p> </div> <div class="copy-wrapper premium"> <h3 class="typography-eyebrow-elevated">Zoek een Apple Premium Reseller</h3> <p><a href="/benl/buy/apr/" data-analytics-region="learn more" data-analytics-title="apple premium resellers">Apple Premium Resellers</a> zijn onafhankelijke resellers die Mac door en door kennen. Deze speciale Apple verkooppunten bieden het volledige gamma aan Macs en andere producten, en alle accessoires en aanvullende services.</p> </div> <div class="copy-wrapper solution"> <h3 class="typography-eyebrow-elevated">Zoek een Apple Authorised Education Specialist</h3> <p><a href="/benl/education/how-to-buy/education-specialist/" data-analytics-region="learn more" data-analytics-title="apple solution experts - education">Apple Authorised Education Specialists</a> zijn onafhankelijke resellers die met hun brede kennis van de onderwijs­wereld je manier van lesgeven en leren kunnen veranderen.</p> </div> </div> </div> </div> </div> </section> <section class="section section-support" data-analytics-section-engagement="name:support"> <div class="section-content"> <div class="support-inner small-offset-1 small-10" id=support> <div class="row"> <h2 class="typography-headline-reduced">Ondersteuning voor producten en services</h2> </div> <div class="row"> <div class="features-column column large-5 small-12"> <div class="copy-wrapper contact"> <h3 class="typography-eyebrow-elevated">Contact opnemen met Apple Support</h3> <p>Wil je iets laten repareren of heb je een vraag? Als je <a href="https://expresslane.apple.com/GetproductgroupList.action?locale=nl_BE">online</a> een aanvraag indient, vinden we een oplossing voor je.</p> </div> <div class="copy-wrapper get-help"> <p class="last">Andere manieren om aan ondersteuning te komen:</p> <ul> <li><a href="https://getsupport.apple.com/?caller=cups">Contact opnemen met iTunes Store-support</a></li> <li>Technische ondersteuning: <span class="nowrap">0800 80 407</span></li> <li><a href="https://support.apple.com/kb/HE57?locale=nl_BE&viewlocale=nl_NL">Alle internationale ondersteuningsnummers bekijken</a></li> <li><a href="https://support.apple.com/kb/HT1937?locale=nl_BE&viewlocale=nl_NL">Contact opnemen met een mobiele provider</a></li> <li><a href="https://locate.apple.com/be/nl/">Een Apple Authorised Service Provider zoeken</a></li> <li>Beats Support:<br />Bel <span class="nowrap">0800 81 387</span> of <a href="https://www.beatsbydre.com/be-nl/support/international-numbers.html">bekijk de lijst met internationale ondersteuningsnummers</a></li> </ul> </div> <div class="copy-wrapper technical"> <p>Klanten die een Mac, iPhone, iPod, iPad of Apple TV aanschaffen, hebben gedurende 90 dagen na de aankoopdatum recht op gratis technische ondersteuning per telefoon. <a href="/benl/support/">Online technische ondersteuning</a> voor de producten van Apple is ook na deze eerste 90 dagen beschikbaar.</p> </div> </div> <div class="features-column2 column small-12 small-offset-0 large-offset-1 large-5"> <div class="copy-wrapper online"> <h3 class="typography-eyebrow-elevated">Zoek in Online Support</h3> <p>Op de <a href="https://support.apple.com/nl-be" data-analytics-region="learn more" data-analytics-title="apple support" data-analytics-exit-link>Apple Support</a>-website vind je antwoorden op je vragen, handleidingen en gedetailleerde technische artikelen. Bij de <a href="https://discussions.apple.com/" data-analytics-region="learn more" data-analytics-title="apple support communities" data-analytics-exit-link>Apple Support-gemeenschappen</a> kun je terecht voor hulp en tips van andere Apple klanten.</p> <p>Als je hulp nodig hebt met een koptelefoon of luidspreker van Beats by Dre, ga je naar <a href="https://www.beatsbydre.com/support" rel="nofollow" data-analytics-region="learn more" data-analytics-title="beats support" data-analytics-exit-link>Beats Support</a>. Ga voor hulp bij de Beats Music-streamingdienst naar Beats Music Support.</p> </div> <div class="copy-wrapper lost-stolen"> <h3 class="typography-eyebrow-elevated">Zoekgeraakte of gestolen Apple producten</h3> <p>Als je een Apple product kwijt bent of vindt, kun je dit het beste <a href="https://support.apple.com/kb/HT2526" data-analytics-region="learn more" data-analytics-title="contact your local law enforcement agency to report it" data-analytics-exit-link>melden bij het plaatselijke politiebureau</a>. Je kan ook een lijst opvragen met serienummers die aan je Apple ID gekoppeld zijn en meer informatie krijgen over het gebruik van Zoek mijn iPhone voor iPhone, iPad, iPod touch of Mac.</p> </div> </div> </div> </div> </div> </section> <section class="section section-corporate-info"> <div class="section-content"> <div class="features"> <div class="corporate-address"> <h3 class="typography-eyebrow-elevated">Apple bedrijfsinformatie</h3> <div class="row"> <div class="features-column column large-4 medium-12 small-12"> <div class="copy-wrapper"> <div class="typography-body"> <p>Apple Distribution<br />International Ltd.<br /><address>Hollyhill Industrial Estate<br />Hollyhill, Cork<br />Republic of Ireland</address></p> </div> </div> </div> <div class="features-column column large-4 medium-6 small-12"> <div class="copy-wrapper"> <div class="typography-body"> <p>Registration number: 470672<br />Registered at the<br />Companies Registration Office, Ireland<br />Btw-nummer: IE9700053D</p> </div> </div> </div> <div class="features-column column large-4 medium-6 small-12"> <div class="copy-wrapper"> <div class="typography-body"> <p>Website Publication Manager:<br />Cathy Kearney<br />Website Hosting Service Provider:<br /><address>Apple <br />One Apple Park Way<br />Cupertino, CA 95014<br />1 408 996–1010</address></p> </div> </div> </div> </div> </div> <div class="features-section section-frequently" id=frequently data-analytics-section-engagement="name:corporate info"> <div class="features-row"> <h3 class="typography-eyebrow-elevated">Veelgevraagde informatie</h3> <div class="row"> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Support voor Apple ID</h4> <p>Lees hoe je een Apple ID aanmaakt en ontdek de voordelen ervan.</p> <p><a href="/benl/support/appleid/" data-analytics-title="Learn more about Apple ID Support" data-analytics-region="Learn more" aria-label="Lees meer over Apple ID-support" class="icon-wrapper"><span class="icon-copy">Meer informatie</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">AppleCare-producten</h4> <p>Ontdek hoe je technische ondersteuning en opties voor hardwareservice voor je Apple producten kunt krijgen.</p> <p><a href="/benl/support/products/" data-analytics-title="Learn more about AppleCare Products" data-analytics-region="Learn more" aria-label="Lees meer over AppleCare-producten" class="icon-wrapper"><span class="icon-copy">Meer informatie</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Reparatie en service</h4> <p>Bekijk al je reparatie- en servicemogelijkheden op basis van je product en locatie.</p> <p><a href="https://getsupport.apple.com/" data-analytics-title="Learn more about Repair and Service" data-analytics-region="Learn more" aria-label="Lees meer over reparatie en service" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">Meer informatie</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Apple Support-gemeenschappen</h4> <p>Wissel hulp en tips uit met duizenden andere Apple klanten.</p> <p><a href="http://discussions.apple.com/" data-analytics-title="Learn more about Apple Support Communities" data-analytics-region="Learn more" aria-label="Lees meer over Apple Support-gemeenschappen" class="icon-wrapper" 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