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BBC Shop
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src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/img_navgap_books.gif" width="8" height="34" alt="" border="0"><a href="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/icat/products?ivtype=audiobookcd:audiobookcassette:audiobookmp3cds&temp=format_landing&htxt=HvPwtrz53lG3tJj3BrmCqvCmvbfyjrln%2B3D7mQlBtU7hNS8t0RbYMr2xQqK7cLEzvDppeo4QkOmp%0Av8v5Cscx0w%3D%3D"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/btn_audiobooks_off.gif" width="88" height="34" alt="View Audiobooks" border="0"></a><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/img_navgap_audiobooks.gif" width="8" height="34" alt="" border="0"><a href="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/icat/products?ivtype=magazine&temp=format_landing&htxt=S%2Bap0RxglAhZza%2F%2FhW79rZHnpQtH01s5qOS959mmvA%2FxMkBeg2GAV8lJXqKnAai0xMwcVgqJDs0k%0A7q2ASap4jg%3D%3D"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/btn_magazines_off.gif" width="77" height="34" alt="View Magazines" border="0"></a><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/img_navgap_magazines.gif" width="8" height="34" alt="" border="0"><a href="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/icat/products?ivtype=mixed:package:clothing:calendar:software:toy&temp=format_landing&htxt=Vz2zSjRRP4n7kE5FbqoFgUh27M1s7pG7nGRiYx2ckbsbW1PhADo5YFQUad08aEHPQCS8YLPdHc7c%0A54ILesc%2BEQ%3D%3D"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/btn_toysothers_off.gif" width="82" height="34" alt="View Toys, Games and Others" border="0"></a><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/img_navgap_toysothers.gif" width="8" height="34" alt="" border="0"><a href="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/page/browsebysubject"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/btn_browsebysub_off.gif" width="76" height="34" alt="Browse by Subject" border="0"></a><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/img_navgap_blank.gif" width="8" height="34" alt="" border="0"><a href="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/icat/833"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/btn_gifts_off.gif" width="45" height="34" alt="View Gifts" border="0"></a><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/img_nav_right.gif" width="48" height="34" alt="" border="0"></div> <!-- Nav links --> <div id="navPromotion"> <div style="float:right;"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/img_darlic_bottom.gif" width="55" height="19" alt="" border="0"></div> <div id="text"><a href="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/icat/doctorwhonew&source=2059"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/drwho_header.gif" alt="Visit our fantastic Doctor Who Store" border="0"></a></div> </div> <!-- search --> <div id="searchArea"> <table align="center" border="0" summary="Product search form, please enter a search keyword and then select a format you wish to search for"> <form name="search" method="post" action="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/bin/venda"> <input type="hidden" name="ex" value="co_wizr-xapian"> <input type="hidden" name="threshold" value="1"> <input type="hidden" name="synall" value="1"> <input type="hidden" name="bsref" value="bbc"> <input type="hidden" name="searchfld" value=""> <input type="hidden" name="searchpage" value=""> <input type="hidden" name="searchinvt" value="1"> <input type="hidden" name="searchstry" value=""> <input type="hidden" name="searchlike" value="1"> <input type="hidden" name="srchopt" value="V"> <input type="hidden" name="itemsperpage" value="10"> <input type="hidden" name="bklist1" value=""> <tr> <td valign="middle"><span class="hdr"><label for="navsearch">SEARCH</label></span></td> <td valign="middle"><input type="text" name="searchex" size="18" value="" id="navsearch" class="search" style="border-color:#194E95;"></td> <td valign="middle"><select name="V" class="search" style="border:0;border-color:#BE080E;"><option value="">All Formats</option> <option value="audiobookcassette">Audio Book Cassettes</option> <option value="audiobookcd">Audio Book CDs</option> <option value="audiobookmp3cds">Audio Book MP3 CDs</option> <option value="book">Books</option> <option value="calendar">Calendars</option> <option value="clothing">Clothing</option> <option value="dvd">DVDs</option> <option value="magazine">Magazines</option> <option value="mixed,package">Mixed Packs</option> <option value="musiccassette">Music Cassettes</option> <option value="musiccd">Music CDs</option> <option value="software">Software</option> <option value="toy">Toys</option> <option value="video">Videos</option> <option value="umd">UMD</option></select></td> <td><input type="image" name="submit" alt="submit search" src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/nav/btn_navsearch_go.gif" border="0"></td> </tr> </form> </table> </div> </div> <div id="parent"> <a name="content"></a> <div id="main"> <div id="content"> <div class="row1Page"> <h2><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/hdr/hdr_help.gif" width="99" height="48" alt="" border="0"></h2> <p><!-- START - editable format introduction copy --> <!-- END - editable format introduction copy --></p> <h3 style="padding-top:20px;"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/subHeadings/hdr_generalHelp.gif" width="584" height="28" alt="General Help" border="0"></h3> <div class="pageWidthboxLrg"> <div style="padding-bottom:15px;"> <ul class="optionsRow"> <li style="padding-left:26px;"><a href="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/page/aboutbbcshop"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/help/btn_aboutBbcShop.gif" width="121" height="12" alt="About BBC Shop" border="0"></a></li> <li><a href="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/page/helpterms"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/help/btn_terms.gif" width="139" height="12" alt="Terms and Conditions" border="0"></a></li> <li><a href="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/page/feedback"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/help/btn_feedBack.gif" width="108" height="12" alt="Feedback" border="0"></a></li> </ul> <ul class="optionsRow"> <li style="padding-left:26px;"><a href="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/scat/securityprivacy"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/help/btn_privacyPolicy.gif" width="121" height="12" alt="Privacy Policy" border="0"></a></li> <li><a href="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/stry/ourcontactdetails"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/help/btn_contactDetails.gif" width="139" height="12" alt="Our Contact Details" border="0"></a></li> <li><a href="https://web.archive.org/web/20060417204236/http://www.bbcshop.com/scat/returns"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/help/btn_returnsPolicy.gif" width="108" height="12" alt="Returns Policy" border="0"></a></li> </ul> </div> </div> <div class="fltLeft" style="width:7px"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/img_grid_bottom_l.gif" width="7" height="8" alt="" border="0"></div><div class="gridBottom" style="width:568px"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/spacer.gif" width="1" height="1" alt="" border="0"></div><div class="fltRight" style="width:9px"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/img_grid_bottom_r.gif" width="9" height="8" alt="" border="0"></div><br class="clear-all"> <div style="margin-top:32px;"> <br class="clear-all"> <div style="float:left;width:285px;"><h3><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/subHeadings/hdr_faq.gif" width="285" height="28" alt="Frequently asked questions" border="0"></h3></div> <div style="float:left;background-color: #7391B9; text-align:center;width:299px; height:28px;"> <div style="float:left;width:60px;margin:0 5px 0 5px;"><img src="https://web.archive.org/web/20060417204236im_/http://media.venda.com/bbcshop/ebiz/bbc/images/subHeadings/hdr_category.gif" width="60" height="28" alt="Frequently asked questions" border="0"></div> <div style="float:left; width:205px; padding-top:3px;"> <select name="searchType" style="font-family: arial, helvetica; font-size: 10px;" onchange="location = this.options[this.selectedIndex].value;"> <option value="">*Choose a Category</option> <option value="http://www.bbcshop.com/scat/welcometobbcshopcom">About BBC Shop</option> <option value="http://www.bbcshop.com/scat/additionalservices">Additional Services</option> <option value="http://www.bbcshop.com/scat/affiliateprogramme">Affiliate Programme</option> <option value="http://www.bbcshop.com/scat/howtoplaceorcancelanorder">Browsing the site</option> <option value="http://www.bbcshop.com/scat/customercomm">Customer Communications</option> <option value="http://www.bbcshop.com/scat/deliveryinformationcosts">Delivery Information </option> <option value="http://www.bbcshop.com/scat/findourshop">Find our BBC Shop stores</option> <option value="http://www.bbcshop.com/scat/generalenq">General Enquiries</option> <option value="http://www.bbcshop.com/scat/giftopt">Gift Options</option> <option value="http://www.bbcshop.com/scat/legalinfo">Legal Information</option> <option value="http://www.bbcshop.com/scat/ordamcan">Orders: Amending/cancelling</option> <option value="http://www.bbcshop.com/scat/placingnew">Orders: Placing a new order</option> <option value="http://www.bbcshop.com/scat/ordrefund">Orders:Returns/refunds</option> <option value="http://www.bbcshop.com/scat/paymentoptionsvat">Payment Options</option> <option value="http://www.bbcshop.com/scat/pricing">Pricing</option> <option value="http://www.bbcshop.com/scat/registermanageyouraccount">Registering & Managing your account</option> <option value="http://www.bbcshop.com/scat/returns">Returns</option> <option value="http://www.bbcshop.com/scat/securityprivacy">Security & Privacy</option> <option value="http://www.bbcshop.com/scat/generalquestions" selected>Top 10 Questions</option> <option value="http://www.bbcshop.com/scat/usefulinformation">Useful Product Information</option> <option 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