Ask Chat with a Librarian | University of Toronto Libraries

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" class="rdf-meta hidden"></span> </header> <div class="node__content clearfix"> <div property="content:encoded" class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Ask a Librarian is an English/French collaborative online reference service, connecting students, faculty members, and researchers from participating Ontario university libraries with real-time library and research assistance. This consortial service is offered by <a href="https://ask.scholarsportal.info/" target="_blank">Scholars Portal</a>, the digital service arm of the Ontario Council of University Libraries (<a href="https://ocul.on.ca/" target="_blank">OCUL</a>).</p><p>Start a chat session by clicking on the Chat with us tab on the bottom right of this page. </p><p>We can help you with:</p><ul><li>Getting started on finding resources about a topic</li><li>Locating a specific book or article</li><li>Understanding and using library services, resources, and tools effectively</li></ul><h2>January 6鈥揂pril 11</h2><ul><li>Monday-Thursday: 10am-10pm</li><li>Friday: 10am-5pm</li><li>Saturday-Sunday: 12pm-6pm</li><li>Closures: Monday, February 17</li></ul><h2 dir="ltr">Privacy policy</h2><p>Scholars Portal is a service of the Ontario Council of University Libraries (OCUL). OCUL is a consortium of 21 academic libraries in the province of Ontario and acts under the authority of the Council of Ontario Universities.</p><p>In order to begin a chat session, Ask a Librarian users must indicate their university affiliation and level of study. This information is used to ensure that Ask a Librarian staff are providing the best possible research assistance. While staff may request your email address during a chat session in order to follow-up on a research request, you are never obligated to provide it.</p><p>OCUL, the University of Toronto, and all Ask a Librarian staff respect your privacy. User data can only be accessed by Scholars Portal staff and by designated administrators from participating libraries. Information provided while using the service is collected primarily for statistical reporting to the OCUL board of directors, funding agencies, and your local institution. Data collected through the service may also be used for research purposes, but privacy and anonymity of users will be ensured. Personal information that you provide in order to use Scholars Portal services will be protected in accordance with FIPPA, the Freedom of Information and Protection of Privacy Act. We will not disclose any personal data we collect from you to any party in a manner that would identify you, except to fulfill your service request or where required by law.</p></div> <section class="field field--name-comment-node-page field--type-comment field--label-hidden comment-wrapper"> </section> </div> </article> </section> </main> <div class="sidebar_first sidebar col-md-3 order-first" id="sidebar_first"> <aside class="section" role="complementary"> <nav role="navigation" aria-labelledby="block-askussidemenuresearchhelp-menu" id="block-askussidemenuresearchhelp" class="block block-menu navigation menu--menu-ask-us-side-menu---research"> <h2 id="block-askussidemenuresearchhelp-menu">Research Help</h2> <ul class="clearfix nav"> <li class="nav-item menu-item--active-trail"> <a href="/ask-librarian" class="nav-link active nav-link--ask-librarian is-active" data-drupal-link-system-path="node/4665" aria-current="page">Ask Chat with a Librarian</a> </li> <li class="nav-item"> <a href="/book-research-consultation" class="nav-link nav-link--book-research-consultation" data-drupal-link-system-path="node/46701">Book a Research Consultation</a> </li> <li class="nav-item"> <a href="/get-research-help" class="nav-link nav-link--get-research-help" data-drupal-link-system-path="node/26759">Email Research Help</a> </li> </ul> </nav> <nav role="navigation" aria-labelledby="block-askussidemenucontacts-menu" id="block-askussidemenucontacts" class="block block-menu navigation menu--menu-ask-us-side-menu---contacts"> <h2 id="block-askussidemenucontacts-menu">Contact Library Help</h2> <ul class="clearfix nav"> <li class="nav-item"> <a href="/question-form" class="nav-link nav-link--question-form" data-drupal-link-system-path="node/22366">Get Library Help</a> </li> <li class="nav-item"> <a href="/report-online-resource-problem" class="nav-link nav-link--report-online-resource-problem" data-drupal-link-system-path="node/8130">Report an online resource problem</a> </li> <li class="nav-item"> <a href="/faq" class="nav-link nav-link--faq" data-drupal-link-system-path="faq">Library FAQs</a> </li> <li class="nav-item"> <a href="/library-staff-directory" class="nav-link nav-link--library-staff-directory" data-drupal-link-system-path="library-staff-directory">Staff and Departments</a> </li> <li class="nav-item"> <a href="/liaison-librarians" class="nav-link nav-link--liaison-librarians" data-drupal-link-system-path="liaison-librarians">Faculty liaison librarians</a> </li> <li class="nav-item"> <a href="http://help.ic.utoronto.ca/" class="nav-link nav-link-http--helpicutorontoca-"><span class="link-text">Information Commons - 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