Consumer Protection (Fair Trading) Act 2003

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for="chke54fd948-6a0f-4f6f-8c69-d4dbf566f5e8"><b>Long Title</b></p><p class="HeadingParagraph filter"><a style="font-size:1.1em" class="displayText" data-id="c8e1d4aa-27ce-4537-9c5a-71336c7bb5b0" href="#"><span class="fa fa-caret-right"></span></a><input class="form-check-input" type="checkbox" name="item" value="P11-" id="PartID_c8e1d4aa-27ce-4537-9c5a-71336c7bb5b0" /> <label for="PartID_c8e1d4aa-27ce-4537-9c5a-71336c7bb5b0"><b>Part 1 PRELIMINARY</b></label></p><div class="showText_c8e1d4aa-27ce-4537-9c5a-71336c7bb5b0" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr1-" class="form-check-input childID" data-id="c8e1d4aa-27ce-4537-9c5a-71336c7bb5b0" data-id2="" id="chkfbcba52b-cb17-4ada-a7c4-03d3156fc9fc" /> <label for="chkfbcba52b-cb17-4ada-a7c4-03d3156fc9fc">1 Short title</label></div></blockquote></div><div class="showText_c8e1d4aa-27ce-4537-9c5a-71336c7bb5b0" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr2-" class="form-check-input childID" data-id="c8e1d4aa-27ce-4537-9c5a-71336c7bb5b0" data-id2="" id="chk3135a6ec-fef7-4a0a-83fa-944d81b1fe4c" /> <label for="chk3135a6ec-fef7-4a0a-83fa-944d81b1fe4c">2 Interpretation</label></div></blockquote></div><p class="HeadingParagraph filter"><a style="font-size:1.1em" class="displayText" data-id="7177fe30-c28e-44fa-b4c3-118f29412162" href="#"><span class="fa fa-caret-right"></span></a><input class="form-check-input" type="checkbox" name="item" value="P12-" id="PartID_7177fe30-c28e-44fa-b4c3-118f29412162" /> <label for="PartID_7177fe30-c28e-44fa-b4c3-118f29412162"><b>Part 2 UNFAIR PRACTICES</b></label></p><div class="showText_7177fe30-c28e-44fa-b4c3-118f29412162" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr3-" class="form-check-input childID" data-id="7177fe30-c28e-44fa-b4c3-118f29412162" data-id2="" id="chkd22aa5ad-fc96-4937-a2d8-eb4d2d6f85a6" /> <label for="chkd22aa5ad-fc96-4937-a2d8-eb4d2d6f85a6">3 Application of Part</label></div></blockquote></div><div class="showText_7177fe30-c28e-44fa-b4c3-118f29412162" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr4-" class="form-check-input childID" data-id="7177fe30-c28e-44fa-b4c3-118f29412162" data-id2="" id="chkb2273275-da17-445a-a03d-e9f42793db62" /> <label for="chkb2273275-da17-445a-a03d-e9f42793db62">4 Meaning of unfair practice</label></div></blockquote></div><div class="showText_7177fe30-c28e-44fa-b4c3-118f29412162" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr5-" class="form-check-input childID" data-id="7177fe30-c28e-44fa-b4c3-118f29412162" data-id2="" id="chk0a7493c5-fd4b-408d-9bea-02273443fb70" /> <label for="chk0a7493c5-fd4b-408d-9bea-02273443fb70">5 Circumstances surrounding unfair practice</label></div></blockquote></div><div class="showText_7177fe30-c28e-44fa-b4c3-118f29412162" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr6-" class="form-check-input childID" data-id="7177fe30-c28e-44fa-b4c3-118f29412162" data-id2="" id="chk2b46bc40-f59c-452c-aa6b-bdd306c38881" /> <label for="chk2b46bc40-f59c-452c-aa6b-bdd306c38881">6 Consumer’s right to sue for unfair practice</label></div></blockquote></div><div class="showText_7177fe30-c28e-44fa-b4c3-118f29412162" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr7-" class="form-check-input childID" data-id="7177fe30-c28e-44fa-b4c3-118f29412162" data-id2="" id="chkc05b13af-aae3-49de-8f62-001eb8764fe2" /> <label for="chkc05b13af-aae3-49de-8f62-001eb8764fe2">7 Jurisdiction and powers of courts</label></div></blockquote></div><div class="showText_7177fe30-c28e-44fa-b4c3-118f29412162" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr8-" class="form-check-input childID" data-id="7177fe30-c28e-44fa-b4c3-118f29412162" data-id2="" id="chk98626c6d-b94d-4501-812e-c24f3d1543e8" /> <label for="chk98626c6d-b94d-4501-812e-c24f3d1543e8">8 Voluntary compliance agreement</label></div></blockquote></div><div class="showText_7177fe30-c28e-44fa-b4c3-118f29412162" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr9-" class="form-check-input childID" data-id="7177fe30-c28e-44fa-b4c3-118f29412162" data-id2="" id="chk047a5917-02af-46a1-b005-af4387f0df28" /> <label for="chk047a5917-02af-46a1-b005-af4387f0df28">9 Declaration or injunction</label></div></blockquote></div><div class="showText_7177fe30-c28e-44fa-b4c3-118f29412162" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr10-" class="form-check-input childID" data-id="7177fe30-c28e-44fa-b4c3-118f29412162" data-id2="" id="chkff0aefd2-e7d1-453e-a302-f0ec703c1936" /> <label for="chkff0aefd2-e7d1-453e-a302-f0ec703c1936">10 Injunction against person from knowingly abetting, aiding, permitting or procuring supplier to engage in unfair practice</label></div></blockquote></div><div class="showText_7177fe30-c28e-44fa-b4c3-118f29412162" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr11-" class="form-check-input childID" data-id="7177fe30-c28e-44fa-b4c3-118f29412162" data-id2="" id="chkc518c80c-cb54-4b7b-9535-b1f49e707654" /> <label for="chkc518c80c-cb54-4b7b-9535-b1f49e707654">11 Right to cancel certain contracts within cancellation period</label></div></blockquote></div><div class="showText_7177fe30-c28e-44fa-b4c3-118f29412162" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr12-" class="form-check-input childID" data-id="7177fe30-c28e-44fa-b4c3-118f29412162" data-id2="" id="chkc49e01d1-8a33-4174-a30e-824c29b32de5" /> <label for="chkc49e01d1-8a33-4174-a30e-824c29b32de5">12 Limitation period</label></div></blockquote></div><p class="HeadingParagraph filter"><a style="font-size:1.1em" class="displayText" data-id="168e4283-5f79-4ee5-b9ad-866fc421157c" href="#"><span class="fa fa-caret-right"></span></a><input class="form-check-input" type="checkbox" name="item" value="P13-" id="PartID_168e4283-5f79-4ee5-b9ad-866fc421157c" /> <label for="PartID_168e4283-5f79-4ee5-b9ad-866fc421157c"><b>Part 3 ADDITIONAL CONSUMER RIGHTS IN RESPECT OF NON-CONFORMING GOODS</b></label></p><div class="showText_168e4283-5f79-4ee5-b9ad-866fc421157c" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr13-" class="form-check-input childID" data-id="168e4283-5f79-4ee5-b9ad-866fc421157c" data-id2="" id="chk0324a861-6f3b-46cb-8fd6-dadd05d804bf" /> <label for="chk0324a861-6f3b-46cb-8fd6-dadd05d804bf">13 Interpretation of this Part</label></div></blockquote></div><div class="showText_168e4283-5f79-4ee5-b9ad-866fc421157c" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr14-" class="form-check-input childID" data-id="168e4283-5f79-4ee5-b9ad-866fc421157c" data-id2="" id="chk0f3a4fe9-7291-4491-9970-561243186ad1" /> <label for="chk0f3a4fe9-7291-4491-9970-561243186ad1">14 Application of this Part</label></div></blockquote></div><div class="showText_168e4283-5f79-4ee5-b9ad-866fc421157c" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr15-" class="form-check-input childID" data-id="168e4283-5f79-4ee5-b9ad-866fc421157c" data-id2="" id="chk20bed756-1b83-4e4d-9de7-3f8e0a85a69a" /> <label for="chk20bed756-1b83-4e4d-9de7-3f8e0a85a69a">15 Repair or replacement of goods</label></div></blockquote></div><div class="showText_168e4283-5f79-4ee5-b9ad-866fc421157c" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr16-" class="form-check-input childID" data-id="168e4283-5f79-4ee5-b9ad-866fc421157c" data-id2="" id="chk040444dd-091a-4f9b-b4aa-c3bd9e5c2fff" /> <label for="chk040444dd-091a-4f9b-b4aa-c3bd9e5c2fff">16 Reduction in amount to be paid or rescission of contract</label></div></blockquote></div><div class="showText_168e4283-5f79-4ee5-b9ad-866fc421157c" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr17-" class="form-check-input childID" data-id="168e4283-5f79-4ee5-b9ad-866fc421157c" data-id2="" id="chk03c7aec0-ce7e-411c-b1b6-5061fe3db6ca" /> <label for="chk03c7aec0-ce7e-411c-b1b6-5061fe3db6ca">17 Relation to other remedies, etc.</label></div></blockquote></div><div class="showText_168e4283-5f79-4ee5-b9ad-866fc421157c" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr18-" class="form-check-input childID" data-id="168e4283-5f79-4ee5-b9ad-866fc421157c" data-id2="" id="chk60aa6464-f282-4f3a-8e3b-1f942cdbcb00" /> <label for="chk60aa6464-f282-4f3a-8e3b-1f942cdbcb00">18 Powers of court</label></div></blockquote></div><p class="HeadingParagraph filter"><a style="font-size:1.1em" class="displayText" data-id="b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" href="#"><span class="fa fa-caret-right"></span></a><input class="form-check-input" type="checkbox" name="item" value="P13A-" id="PartID_b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" /> <label for="PartID_b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112"><b>Part 3A INVESTIGATION POWERS</b></label></p><div class="showText_b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr19-" class="form-check-input childID" data-id="b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" data-id2="" id="chkd1abcc9c-953a-4829-9b34-1967d4f309f3" /> <label for="chkd1abcc9c-953a-4829-9b34-1967d4f309f3">19 Power to investigate</label></div></blockquote></div><div class="showText_b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr20-" class="form-check-input childID" data-id="b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" data-id2="" id="chkca4952e4-5d56-43fb-af96-691428a5a7b4" /> <label for="chkca4952e4-5d56-43fb-af96-691428a5a7b4">20 Power to require documents, articles or information</label></div></blockquote></div><div class="showText_b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr21-" class="form-check-input childID" data-id="b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" data-id2="" id="chk5b3a362f-3960-4772-83ab-baef1482276c" /> <label for="chk5b3a362f-3960-4772-83ab-baef1482276c">21 Power to enter premises without warrant</label></div></blockquote></div><div class="showText_b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr22-" class="form-check-input childID" data-id="b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" data-id2="" id="chk08b7c758-5289-4376-84a2-7f72df81068d" /> <label for="chk08b7c758-5289-4376-84a2-7f72df81068d">22 Power to enter premises under warrant</label></div></blockquote></div><div class="showText_b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr23-" class="form-check-input childID" data-id="b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" data-id2="" id="chk7092a6d1-f1a5-464e-8367-70d79dc35333" /> <label for="chk7092a6d1-f1a5-464e-8367-70d79dc35333">23 Post-seizure procedure</label></div></blockquote></div><div class="showText_b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr24-" class="form-check-input childID" data-id="b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" data-id2="" id="chk171285cc-90d1-4f69-8e1b-6002d669f3f4" /> <label for="chk171285cc-90d1-4f69-8e1b-6002d669f3f4">24 Power to require evidence as to identity</label></div></blockquote></div><div class="showText_b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr25-" class="form-check-input childID" data-id="b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" data-id2="" id="chk36bff5ca-5c5e-4bb5-be20-c38cd9f353b8" /> <label for="chk36bff5ca-5c5e-4bb5-be20-c38cd9f353b8">25 Power to examine, secure attendance, etc.</label></div></blockquote></div><div class="showText_b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr26-" class="form-check-input childID" data-id="b7e3cdc5-10d8-4e87-b1aa-f5d8b9e70112" data-id2="" id="chk127cf40d-d1d2-4683-a9f4-7235c562471f" /> <label for="chk127cf40d-d1d2-4683-a9f4-7235c562471f">26 Self-incrimination and savings for professional legal advisers</label></div></blockquote></div><p class="HeadingParagraph filter"><a style="font-size:1.1em" class="displayText" data-id="dd3fee4a-be70-4083-8679-1a31a67da39d" href="#"><span class="fa fa-caret-right"></span></a><input class="form-check-input" type="checkbox" name="item" value="P13B-" id="PartID_dd3fee4a-be70-4083-8679-1a31a67da39d" /> <label for="PartID_dd3fee4a-be70-4083-8679-1a31a67da39d"><b>Part 3B OFFENCES</b></label></p><div class="showText_dd3fee4a-be70-4083-8679-1a31a67da39d" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr27-" class="form-check-input childID" data-id="dd3fee4a-be70-4083-8679-1a31a67da39d" data-id2="" id="chke37cd5ad-fc90-490b-9e5f-0c0f4b84aa73" /> <label for="chke37cd5ad-fc90-490b-9e5f-0c0f4b84aa73">27 Refusal to provide information, etc.</label></div></blockquote></div><div class="showText_dd3fee4a-be70-4083-8679-1a31a67da39d" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr28-" class="form-check-input childID" data-id="dd3fee4a-be70-4083-8679-1a31a67da39d" data-id2="" id="chk2a0dacbe-24b4-4f3c-b380-d599cf886b7a" /> <label for="chk2a0dacbe-24b4-4f3c-b380-d599cf886b7a">28 Destroying or falsifying documents</label></div></blockquote></div><div class="showText_dd3fee4a-be70-4083-8679-1a31a67da39d" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr29-" class="form-check-input childID" data-id="dd3fee4a-be70-4083-8679-1a31a67da39d" data-id2="" id="chk932eb92a-7e65-4896-a192-579d2af7ca53" /> <label for="chk932eb92a-7e65-4896-a192-579d2af7ca53">29 False or misleading information</label></div></blockquote></div><div class="showText_dd3fee4a-be70-4083-8679-1a31a67da39d" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr30-" class="form-check-input childID" data-id="dd3fee4a-be70-4083-8679-1a31a67da39d" data-id2="" id="chk075f5598-9f96-4708-b26a-f20254476fb3" /> <label for="chk075f5598-9f96-4708-b26a-f20254476fb3">30 Obstructing officer of Commission, etc.</label></div></blockquote></div><div class="showText_dd3fee4a-be70-4083-8679-1a31a67da39d" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr31-" class="form-check-input childID" data-id="dd3fee4a-be70-4083-8679-1a31a67da39d" data-id2="" id="chka6f33f8b-e623-4e40-849d-a7063a82dfef" /> <label for="chka6f33f8b-e623-4e40-849d-a7063a82dfef">31 No costs or damages or other relief arising from seizure recoverable unless seizure without reasonable or probable cause</label></div></blockquote></div><div class="showText_dd3fee4a-be70-4083-8679-1a31a67da39d" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr32-" class="form-check-input childID" data-id="dd3fee4a-be70-4083-8679-1a31a67da39d" data-id2="" id="chke9f182c4-1618-440e-877d-3ab971a6ad46" /> <label for="chke9f182c4-1618-440e-877d-3ab971a6ad46">32 Offences by corporations</label></div></blockquote></div><div class="showText_dd3fee4a-be70-4083-8679-1a31a67da39d" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr33-" class="form-check-input childID" data-id="dd3fee4a-be70-4083-8679-1a31a67da39d" data-id2="" id="chka0017490-e58f-4acb-8af2-fee24b839402" /> <label for="chka0017490-e58f-4acb-8af2-fee24b839402">33 Offences by unincorporated associations or partnerships</label></div></blockquote></div><div class="showText_dd3fee4a-be70-4083-8679-1a31a67da39d" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr34-" class="form-check-input childID" data-id="dd3fee4a-be70-4083-8679-1a31a67da39d" data-id2="" id="chk44f04270-71a1-4116-b1ba-4dad217a7e4c" /> <label for="chk44f04270-71a1-4116-b1ba-4dad217a7e4c">34 Composition of offences</label></div></blockquote></div><p class="HeadingParagraph filter"><a style="font-size:1.1em" class="displayText" data-id="4b73196a-4dd4-403d-9211-741a53842fde" href="#"><span class="fa fa-caret-right"></span></a><input class="form-check-input" type="checkbox" name="item" value="P14-" id="PartID_4b73196a-4dd4-403d-9211-741a53842fde" /> <label for="PartID_4b73196a-4dd4-403d-9211-741a53842fde"><b>Part 4 GENERAL</b></label></p><div class="showText_4b73196a-4dd4-403d-9211-741a53842fde" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr35-" class="form-check-input childID" data-id="4b73196a-4dd4-403d-9211-741a53842fde" data-id2="" id="chkbd68ffdd-fe20-4957-82c2-2a45364d4476" /> <label for="chkbd68ffdd-fe20-4957-82c2-2a45364d4476">35 No contracting out</label></div></blockquote></div><div class="showText_4b73196a-4dd4-403d-9211-741a53842fde" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr36-" class="form-check-input childID" data-id="4b73196a-4dd4-403d-9211-741a53842fde" data-id2="" id="chkebd8d228-03e1-41a8-a792-a1ac98a636f7" /> <label for="chkebd8d228-03e1-41a8-a792-a1ac98a636f7">36 Rights transferred</label></div></blockquote></div><div class="showText_4b73196a-4dd4-403d-9211-741a53842fde" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr37-" class="form-check-input childID" data-id="4b73196a-4dd4-403d-9211-741a53842fde" data-id2="" id="chkf3c74e3c-15f8-4089-8266-8207ae87a934" /> <label for="chkf3c74e3c-15f8-4089-8266-8207ae87a934">37 Preservation of other rights or remedies</label></div></blockquote></div><div class="showText_4b73196a-4dd4-403d-9211-741a53842fde" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr38-" class="form-check-input childID" data-id="4b73196a-4dd4-403d-9211-741a53842fde" data-id2="" id="chk78de5b07-c830-4afc-9332-a4cd06095f3a" /> <label for="chk78de5b07-c830-4afc-9332-a4cd06095f3a">38 Exemption from liability for publishers</label></div></blockquote></div><div class="showText_4b73196a-4dd4-403d-9211-741a53842fde" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr39-" class="form-check-input childID" data-id="4b73196a-4dd4-403d-9211-741a53842fde" data-id2="" id="chkd17b5f9b-6a89-4fd1-aace-c7c3e7c3ef9d" /> <label for="chkd17b5f9b-6a89-4fd1-aace-c7c3e7c3ef9d">39 Parol evidence rule abolished</label></div></blockquote></div><div class="showText_4b73196a-4dd4-403d-9211-741a53842fde" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr40-" class="form-check-input childID" data-id="4b73196a-4dd4-403d-9211-741a53842fde" data-id2="" id="chkc0d718fb-b1db-4111-8cee-2fbc7f1bbeaf" /> <label for="chkc0d718fb-b1db-4111-8cee-2fbc7f1bbeaf">40 Interpretation of documents</label></div></blockquote></div><div class="showText_4b73196a-4dd4-403d-9211-741a53842fde" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr41-" class="form-check-input childID" data-id="4b73196a-4dd4-403d-9211-741a53842fde" data-id2="" id="chk7be218f3-0cf3-4fc3-8885-f83c0c1792b6" /> <label for="chk7be218f3-0cf3-4fc3-8885-f83c0c1792b6">41 Burden of proof</label></div></blockquote></div><div class="showText_4b73196a-4dd4-403d-9211-741a53842fde" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr42-" class="form-check-input childID" data-id="4b73196a-4dd4-403d-9211-741a53842fde" data-id2="" id="chk3d189af8-d555-4886-b5ae-a65023d06f66" /> <label for="chk3d189af8-d555-4886-b5ae-a65023d06f66">42 Amendment of Schedules</label></div></blockquote></div><div class="showText_4b73196a-4dd4-403d-9211-741a53842fde" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr43-" class="form-check-input childID" data-id="4b73196a-4dd4-403d-9211-741a53842fde" data-id2="" id="chk072f6f46-9386-40cd-8d77-96490acaeff5" /> <label for="chk072f6f46-9386-40cd-8d77-96490acaeff5">43 Regulations</label></div></blockquote></div><div class="showText_4b73196a-4dd4-403d-9211-741a53842fde" style="display:none"><blockquote class="TocParagraph" style="margin: 0px 0px 2pt 15pt;text-indent:20pt"><div><input type="checkbox" name="item" value="pr44-" class="form-check-input childID" data-id="4b73196a-4dd4-403d-9211-741a53842fde" data-id2="" id="chk88637eaa-8024-4bfe-bced-67b032589cb1" /> <label for="chk88637eaa-8024-4bfe-bced-67b032589cb1">44 Saving and transitional provisions</label></div></blockquote></div><p class="HeadingParagraph filter"><span class="whitespace"> </span><input class="form-check-input" type="checkbox" name="item" value="Sc1-" id="chk59532ee7-74d7-4359-847c-29cacec9d22a" /> <label for="chk59532ee7-74d7-4359-847c-29cacec9d22a"><b>FIRST SCHEDULE Excluded transactions in relation to consumer transactions</b></label></p><p class="HeadingParagraph filter"><span class="whitespace"> </span><input class="form-check-input" type="checkbox" name="item" value="Sc2-" id="chk0ace872d-104b-47d2-a7b1-7809ccf5090e" /> <label for="chk0ace872d-104b-47d2-a7b1-7809ccf5090e"><b>SECOND SCHEDULE </b></label></p><p class="HeadingParagraph filter"><span class="whitespace"> </span><input class="form-check-input" type="checkbox" name="item" value="Sc3-" id="chkcc736137-9148-4118-badd-47f9ffbd7701" /> <label for="chkcc736137-9148-4118-badd-47f9ffbd7701"><b>THIRD SCHEDULE Repealed</b></label></p><p class="HeadingParagraph filter"><span class="whitespace"> </span><input class="form-check-input" type="checkbox" name="item" value="Sc4-" id="chk2b0bc3ea-777b-470f-9854-426570050e02" /> <label for="chk2b0bc3ea-777b-470f-9854-426570050e02"><b>FOURTH SCHEDULE Modifications to provisions of Limitation Act 1959</b></label></p><p class="HeadingParagraph filter"><span class="whitespace"> </span><input class="form-check-input" type="checkbox" name="item" value="Sc5-" id="chk6ca6d8be-a119-4755-a304-973eecee5742" /> <label for="chk6ca6d8be-a119-4755-a304-973eecee5742"><b>FIFTH SCHEDULE Events to be notified to commission</b></label></p><p class="HeadingParagraph filter"><span class="whitespace"> </span><input class="form-check-input" type="checkbox" name="item" value="xv-" id="chk5e6e051e-ea1c-4629-b653-520ca10cbef0" /> <label for="chk5e6e051e-ea1c-4629-b653-520ca10cbef0"><b>Legislative History</b></label></p><p class="HeadingParagraph filter"><span 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data-bind="visible: Show.Sidebar"> <div id="nav"> <div class="top-left-panel" data-bind="visible: Show.TopLeftPanel" id="topLeftPanel"> <a href="#" data-bind="click: ToggleSidebar" class="right-close-btn hidden-xs hidden-sm" aria-label="Close Table of Content" title="Close Table of Content"> <span class="fa fa-2x fa-close"></span> </a> <div class="legis-title"> <span>Consumer Protection (Fair Trading) Act 2003</span> <a href="/Act/CPFTA2003?ViewType=Pdf&_=20250308213730" title="Download PDF (291.2 KB)" aria-label="Download PDF (291.2 KB)" data-size=" (291.2 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </div> <div class="status-row"> <div class="status-caption"> Status:<br />  </div> <div class="status-value"> Current version<br />as at 04 Apr 2025 <span class="fa fa-info-circle show-status-info"></span> <div id="statusInfo" style="display: none"><div class="status-info">Please check the legislation timeline to ensure that you are viewing the correct legislation version. See also <a href="https://sso.agc.gov.sg/Help/FAQ#FAQ_21" class="non-ajax">FAQ B3</a>.</div></div> </div> </div> <div class="section-title hidden-xs hidden-sm" data-bind="html: SectionTitle2, attr: { 'title': SectionTitle }" data-bs-toggle="tooltip" data-placement="bottom" title=""> </div> <div class="section-title visible-xs visible-sm" data-bind="html: SectionTitle1, attr: { 'title': SectionTitle }" data-bs-toggle="tooltip" data-placement="bottom" title=""> </div> </div> <div class="mobile-toolbar-buttons" data-bind="visible: Show.MobileToolbar" id="mobileToolbar" style="display: none"> <div data-bind="visible: Show.SearchWithin" class="search-within-mobile" style="display: none"> <form method="get" action="/Act/CPFTA2003?ViewType=Within" data-bind="submit: SubmitSearchWithin"> <div class="input-group has-clear-button"> <button type="button" class="btn btn-default btn-back" data-bind="click: HideSearchWithin"><span class="fa fa-angle-left"></span></button> <input type="text" 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10px;"> <div class="col-6 col-sm-3 no-side-padding" style="padding-right: 5px;">find current version as at</div> <div class="col-6 no-side-padding"> <a href="#" class="btn btn-default datepicker-trigger"> <input type="hidden" id="versionDateHidden" /> 09 Mar 2025   <span class="fa fa-th"></span> </a> </div> </div> </div> </div> </div> <div class="row"> <div id="mobileDocTimeline" class="timeline" style="display: none" data-bind="visible: Show.MobileDocTimeline"> <ul class="left"> <li class="mobile"> <div class="title_top">   </div> <div class="title"><span class="right-arrow"> </span></div> </li> <li class="mobile selected" data-id="cb3d230c-c670-4c5c-bb3a-de119ace7682"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003?ValidDate=20250309&ViewType=Pdf&_=20250308213730" aria-label="Download PDF (291.2 KB)" title="Download PDF (291.2 KB)" data-size=" (291.2 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> <a href="/Act/CPFTA2003?ValidDate=20250309" rel=""> 09 Mar 2025 </a> </span> </div> <a href="/Act/CPFTA2003?ValidDate=20250309" class="timeline-popover" title="Published Date" data-date="11 Feb 2025" aria-label="Published Date" rel=""> <div class="status informal"> <span class="dot_selected"></span> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=bf916b19-c730-49a7-903b-494e3a14aff5&SourceValidDate=20250309&SourceTransactionDate=20250211&SourcePublishDate=20250211&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=5&SourceYear=2025" target="_blank">Act 5 of 2025</a> </div> </div> </li> <li class="mobile " data-id="6ef5d1e0-5986-4a8b-b057-c38e5b4fefd9"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20221101?DocDate=20250211&ValidDate=20221101&ViewType=Pdf&_=20250308213730" aria-label="Download PDF (291.5 KB)" title="Download PDF (291.5 KB)" data-size=" (291.5 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> <a href="/Act/CPFTA2003/Historical/20221101?DocDate=20250211&ValidDate=20221101" rel="nofollow"> 01 Nov 2022 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20221101?DocDate=20250211&ValidDate=20221101" class="timeline-popover" title="Published Date" data-date="28 Oct 2022" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=74a5cf05-be4f-4c54-841e-4c3797be7201&SourceValidDate=20221101&SourceTransactionDate=20221028&SourcePublishDate=20221028&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=31&SourceYear=2022" target="_blank">Act 31 of 2022</a> </div> </div> </li> <li class="mobile " data-id="9209823d-ee87-46a3-80f1-6a7cbf2dd7f4"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20211231?DocDate=20221028&ValidDate=20211231&ViewType=Pdf&_=20250308031836" aria-label="Download PDF (250.4 KB)" title="Download PDF (250.4 KB)" data-size=" (250.4 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> <a href="/Act/CPFTA2003/Historical/20211231?DocDate=20221028&ValidDate=20211231" rel="nofollow"> 31 Dec 2021 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20211231?DocDate=20221028&ValidDate=20211231" class="timeline-popover" title="Published Date" data-date="31 Dec 2021" aria-label="Published Date" rel="nofollow"> <div class="status"> </div> </a> <div class="group_status"> <div> <span> 2020 RevEd </span> </div> </div> </li> <li class="mobile " data-id="c0e8fcf7-25c8-4943-8edf-e3b312f592a4"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20210102?DocDate=20211231&ValidDate=20210102&ViewType=Pdf&_=20250308031859" aria-label="Download PDF (256.9 KB)" title="Download PDF (256.9 KB)" data-size=" (256.9 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> <a href="/Act/CPFTA2003/Historical/20210102?DocDate=20211231&ValidDate=20210102" rel="nofollow"> 02 Jan 2021 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20210102?DocDate=20211231&ValidDate=20210102" class="timeline-popover" title="Published Date" data-date="12 Dec 2019" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=c6a50fcb-3c45-45ba-b287-05398e02e20b&SourceValidDate=20210102&SourceTransactionDate=20191212&SourcePublishDate=20191212&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=40&SourceYear=2019" target="_blank">Act 40 of 2019</a> </div> </div> </li> <li class="mobile " data-id="a4b83089-46ab-4d78-93e9-636c07028dec"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20200730?DocDate=20191212&ValidDate=20200730&ViewType=Pdf&_=20250308032158" aria-label="Download PDF (254.4 KB)" title="Download PDF (254.4 KB)" data-size=" (254.4 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> <a href="/Act/CPFTA2003/Historical/20200730?DocDate=20191212&ValidDate=20200730" rel="nofollow"> 30 Jul 2020 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20200730?DocDate=20191212&ValidDate=20200730" class="timeline-popover" title="Published Date" data-date="07 Nov 2018" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=b7e2cf3a-c0a3-4932-bbfb-e5d889b5a5dd&SourceValidDate=20200730&SourceTransactionDate=20181107&SourcePublishDate=20181107&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=40&SourceYear=2018" target="_blank">Act 40 of 2018</a> </div> </div> </li> <li class="mobile " data-id="a9584d07-a410-4f33-92f3-3401fd387440"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20191101?DocDate=20181107&ValidDate=20191101&ViewType=Pdf&_=20250308032158" aria-label="Download PDF (253.0 KB)" title="Download PDF (253.0 KB)" data-size=" (253.0 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> <a href="/Act/CPFTA2003/Historical/20191101?DocDate=20181107&ValidDate=20191101" rel="nofollow"> 01 Nov 2019 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20191101?DocDate=20181107&ValidDate=20191101" class="timeline-popover" title="Published Date" data-date="10 Aug 2018" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=ea5f7375-13fd-44fd-94a5-7ce93e45b463&SourceValidDate=20191101&SourceTransactionDate=20180810&SourcePublishDate=20180810&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=33&SourceYear=2018" target="_blank">Act 33 of 2018</a> </div> </div> </li> <li class="mobile " data-id="cd87bbbf-eadb-4c9c-852d-71ba2f5b6c19"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20180401?DocDate=20180810&ValidDate=20180401&ViewType=Pdf&_=20250308032158" aria-label="Download PDF (256.5 KB)" title="Download PDF (256.5 KB)" data-size=" (256.5 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> <a href="/Act/CPFTA2003/Historical/20180401?DocDate=20180810&ValidDate=20180401" rel="nofollow"> 01 Apr 2018 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20180401?DocDate=20180810&ValidDate=20180401" class="timeline-popover" title="Published Date" data-date="12 Mar 2018" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=b322f8d2-7465-4857-95af-b41d28197bfb&SourceValidDate=20180401&SourceTransactionDate=20180312&SourcePublishDate=20180312&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=10&SourceYear=2018" target="_blank">Act 10 of 2018</a> </div> </div> </li> <li class="mobile " data-id="e3305a3f-3003-4bf9-b6d8-89678290d49f"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20161209?DocDate=20180312&ValidDate=20161209&ViewType=Pdf&_=20250308185854" aria-label="Download PDF (251.1 KB)" title="Download PDF (251.1 KB)" data-size=" (251.1 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> <a href="/Act/CPFTA2003/Historical/20161209?DocDate=20180312&ValidDate=20161209" rel="nofollow"> 09 Dec 2016 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20161209?DocDate=20180312&ValidDate=20161209" class="timeline-popover" title="Published Date" data-date="08 Dec 2016" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=04d7c150-3ae8-4d0b-bbfb-0145e964cbc3&SourceValidDate=20161209&SourceTransactionDate=20161208&SourcePublishDate=20161208&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=25&SourceYear=2016" target="_blank">Act 25 of 2016</a> </div> </div> </li> <li class="mobile " data-id="4b794ebe-5463-43d2-9ab4-3b983f4c56e8"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20160804?DocDate=20161208&ValidDate=20160804&ViewType=Pdf&_=20250308032225" aria-label="Download PDF (175.1 KB)" title="Download PDF (175.1 KB)" data-size=" (175.1 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> <a href="/Act/CPFTA2003/Historical/20160804?DocDate=20161208&ValidDate=20160804" rel="nofollow"> 04 Aug 2016 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20160804?DocDate=20161208&ValidDate=20160804" class="timeline-popover" title="Published Date" data-date="03 Aug 2016" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=95d982b1-48bb-4b6b-95f8-a2edf2aeab8c&SourceValidDate=20160804&SourceTransactionDate=20160803&SourcePublishDate=20160803&SourceDocStatus=published&HistoryType=amend&SourceDocType=sl&SourceNo=387&SourceYear=2016" target="_blank">S 387/2016</a> </div> </div> </li> <li class="mobile " data-id="9aea96d2-dbad-454e-b788-363b4ceb8cb7"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20140307?DocDate=20160803&ValidDate=20140307&ViewType=Pdf&_=20250308032225" aria-label="Download PDF (171.5 KB)" title="Download PDF (171.5 KB)" data-size=" (171.5 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> <a href="/Act/CPFTA2003/Historical/20140307?DocDate=20160803&ValidDate=20140307" rel="nofollow"> 07 Mar 2014 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20140307?DocDate=20160803&ValidDate=20140307" class="timeline-popover" title="Published Date" data-date="03 Aug 2016" aria-label="Published Date" rel="nofollow"> <div class="status informal"> <div class="retrospective"></div> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=e9e6c0dc-74b6-4d4e-a4a1-53ee32a99f8b&SourceValidDate=20140307&SourceTransactionDate=20160803&SourcePublishDate=20160803&SourceDocStatus=published&HistoryType=retro&SourceDocType=act&SourceNo=5&SourceYear=2014" target="_blank">Act 5 of 2014</a> </div> </div> </li> <li class="mobile " data-id="ae1c70a7-50b0-47b0-b6d5-ab61ac2d4146"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20120901?DocDate=20160803&ValidDate=20120901&ViewType=Pdf&_=20250308032225" aria-label="Download PDF (541.8 KB)" title="Download PDF (541.8 KB)" data-size=" (541.8 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> <a href="/Act/CPFTA2003/Historical/20120901?DocDate=20160803&ValidDate=20120901" rel="nofollow"> 01 Sep 2012 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20120901?DocDate=20160803&ValidDate=20120901" class="timeline-popover" title="Published Date" data-date="30 Apr 2012" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=85f1f66d-90d0-4fd4-ace2-e9299b24c3de&SourceValidDate=20120901&SourceTransactionDate=20120430&SourcePublishDate=20120430&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=7&SourceYear=2012" target="_blank">Act 7 of 2012</a> </div> </div> </li> <li class="mobile " data-id="75932688-c27a-4afd-bce8-1c544be4cdc5"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20100401?DocDate=20120430&ValidDate=20100401" rel="nofollow"> 01 Apr 2010 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20100401?DocDate=20120430&ValidDate=20100401" class="timeline-popover" title="Published Date" data-date="19 Nov 2008" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=12be1787-839a-49b0-86a7-2382b2b3fbb9&SourceValidDate=20100401&SourceTransactionDate=20081119&SourcePublishDate=20081119&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=15&SourceYear=2008" target="_blank">Act 15 of 2008</a> </div> </div> </li> <li class="mobile " data-id="62b7f4b4-90e5-4f8a-9d49-cee1c07388ee"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20090731?DocDate=20081119&ValidDate=20090731" rel="nofollow"> 31 Jul 2009 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20090731?DocDate=20081119&ValidDate=20090731" class="timeline-popover" title="Published Date" data-date="31 Jul 2009" aria-label="Published Date" rel="nofollow"> <div class="status"> </div> </a> <div class="group_status"> <div> <span> 2009 RevEd </span> </div> </div> </li> <li class="mobile " data-id="542e6434-f8a5-455d-ae58-78611f665391"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20090415?DocDate=20090731&ValidDate=20090415" rel="nofollow"> 15 Apr 2009 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20090415?DocDate=20090731&ValidDate=20090415" class="timeline-popover" title="Published Date" data-date="19 Nov 2008" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=12be1787-839a-49b0-86a7-2382b2b3fbb9&SourceValidDate=20090415&SourceTransactionDate=20081119&SourcePublishDate=20081119&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=15&SourceYear=2008" target="_blank">Act 15 of 2008</a> </div> </div> </li> <li class="mobile " data-id="5291d8b0-f0af-4481-b22c-c8c5da957127"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20041231?DocDate=20081119&ValidDate=20041231" rel="nofollow"> 31 Dec 2004 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20041231?DocDate=20081119&ValidDate=20041231" class="timeline-popover" title="Published Date" data-date="31 Dec 2004" aria-label="Published Date" rel="nofollow"> <div class="status"> </div> </a> <div class="group_status"> <div> <span> 2004 RevEd </span> </div> </div> </li> <li class="mobile " data-id="7c6d68f7-73a8-4b0f-a3a0-ab3c97a6a70b"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20040301?DocDate=20041231&ValidDate=20040301&ViewType=Pdf&_=20250308022703" aria-label="Download PDF (199.8 KB)" title="Download PDF (199.8 KB)" data-size=" (199.8 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> <a href="/Act/CPFTA2003/Historical/20040301?DocDate=20041231&ValidDate=20040301" rel="nofollow"> 01 Mar 2004 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20040301?DocDate=20041231&ValidDate=20040301" class="timeline-popover" title="Published Date" data-date="26 Dec 2003" aria-label="Published Date" rel="nofollow"> <div class="status"> </div> </a> <div class="group_status"> <div> <span> Act 27 of 2003 </span> </div> </div> </li> </ul> </div> <div id="mobileProvTimeline" class="timeline" style="display: none" data-bind="visible: Show.MobileProvTimeline"> <ul class="left"> <li class="mobile"> <div class="title_top">   </div> <div class="title"><span class="right-arrow"> </span></div> </li> </ul> </div> </div> </div> <div class="toc-panel" data-bind="visible: Show.Toc" style="display: none;" id="tocPanel"> <div class="toc-title" id="tocTitle"> Table of Contents <a href="#" data-bind="click: HideMobileToc" class="right-close-btn visible-xs visible-sm"> <span class="fa fa-2x fa-close"></span> </a> </div> <div id="tocNav" class="scrollable-panel"> <nav id="toc" class="navbar navbar-light bg-white flex-column align-items-stretch toc"> <a class="nav-link" href="#top"> <b> Consumer Protection (Fair Trading) Act 2003 <br /> </b> </a> <a class="nav-link" href="#al-"> <b>Long Title</b> </a> <a class="nav-link" href="#P11-"> <b>Part 1 PRELIMINARY</b> </a> <nav class="nav nav-pills flex-column"> <a class="nav-link " href="#pr1-" data-part="P11-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr1-" name="item" id="tocItem5" title="1" />  </div> <span> 1 Short title </span> </a> <a class="nav-link " href="#pr2-" data-part="P11-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr2-" name="item" id="tocItem6" title="2" />  </div> <span> 2 Interpretation </span> </a> </nav> <a class="nav-link" href="#P12-"> <b>Part 2 UNFAIR PRACTICES</b> </a> <nav class="nav nav-pills flex-column"> <a class="nav-link " href="#pr3-" data-part="P12-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr3-" name="item" id="tocItem8" title="3" />  </div> <span> 3 Application of Part </span> </a> <a class="nav-link " href="#pr4-" data-part="P12-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr4-" name="item" id="tocItem9" title="4" />  </div> <span> 4 Meaning of unfair practice </span> </a> <a class="nav-link " href="#pr5-" data-part="P12-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr5-" name="item" id="tocItem10" title="5" />  </div> <span> 5 Circumstances surrounding unfair practice </span> </a> <a class="nav-link " href="#pr6-" data-part="P12-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr6-" name="item" id="tocItem11" title="6" />  </div> <span> 6 Consumer’s right to sue for unfair practice </span> </a> <a class="nav-link " href="#pr7-" data-part="P12-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr7-" name="item" id="tocItem12" title="7" />  </div> <span> 7 Jurisdiction and powers of courts </span> </a> <a class="nav-link " href="#pr8-" data-part="P12-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr8-" name="item" id="tocItem13" title="8" />  </div> <span> 8 Voluntary compliance agreement </span> </a> <a class="nav-link " href="#pr9-" data-part="P12-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr9-" name="item" id="tocItem14" title="9" />  </div> <span> 9 Declaration or injunction </span> </a> <a class="nav-link " href="#pr10-" data-part="P12-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr10-" name="item" id="tocItem15" title="10" />  </div> <span> 10 Injunction against person from knowingly abetting, aiding, permitting or procuring supplier to engage in unfair practice </span> </a> <a class="nav-link " href="#pr11-" data-part="P12-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr11-" name="item" id="tocItem16" title="11" />  </div> <span> 11 Right to cancel certain contracts within cancellation period </span> </a> <a class="nav-link " href="#pr12-" data-part="P12-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr12-" name="item" id="tocItem17" title="12" />  </div> <span> 12 Limitation period </span> </a> </nav> <a class="nav-link" href="#P13-"> <b>Part 3 ADDITIONAL CONSUMER RIGHTS IN RESPECT OF NON-CONFORMING GOODS</b> </a> <nav class="nav nav-pills flex-column"> <a class="nav-link " href="#pr13-" data-part="P13-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr13-" name="item" id="tocItem19" title="13" />  </div> <span> 13 Interpretation of this Part </span> </a> <a class="nav-link " href="#pr14-" data-part="P13-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr14-" name="item" id="tocItem20" title="14" />  </div> <span> 14 Application of this Part </span> </a> <a class="nav-link " href="#pr15-" data-part="P13-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr15-" name="item" id="tocItem21" title="15" />  </div> <span> 15 Repair or replacement of goods </span> </a> <a class="nav-link " href="#pr16-" data-part="P13-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr16-" name="item" id="tocItem22" title="16" />  </div> <span> 16 Reduction in amount to be paid or rescission of contract </span> </a> <a class="nav-link " href="#pr17-" data-part="P13-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr17-" name="item" id="tocItem23" title="17" />  </div> <span> 17 Relation to other remedies, etc. </span> </a> <a class="nav-link " href="#pr18-" data-part="P13-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr18-" name="item" id="tocItem24" title="18" />  </div> <span> 18 Powers of court </span> </a> </nav> <a class="nav-link" href="#P13A-"> <b>Part 3A INVESTIGATION POWERS</b> </a> <nav class="nav nav-pills flex-column"> <a class="nav-link " href="#pr19-" data-part="P13A-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr19-" name="item" id="tocItem26" title="19" />  </div> <span> 19 Power to investigate </span> </a> <a class="nav-link " href="#pr20-" data-part="P13A-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr20-" name="item" id="tocItem27" title="20" />  </div> <span> 20 Power to require documents, articles or information </span> </a> <a class="nav-link " href="#pr21-" data-part="P13A-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr21-" name="item" id="tocItem28" title="21" />  </div> <span> 21 Power to enter premises without warrant </span> </a> <a class="nav-link " href="#pr22-" data-part="P13A-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr22-" name="item" id="tocItem29" title="22" />  </div> <span> 22 Power to enter premises under warrant </span> </a> <a class="nav-link " href="#pr23-" data-part="P13A-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr23-" name="item" id="tocItem30" title="23" />  </div> <span> 23 Post-seizure procedure </span> </a> <a class="nav-link " href="#pr24-" data-part="P13A-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr24-" name="item" id="tocItem31" title="24" />  </div> <span> 24 Power to require evidence as to identity </span> </a> <a class="nav-link " href="#pr25-" data-part="P13A-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr25-" name="item" id="tocItem32" title="25" />  </div> <span> 25 Power to examine, secure attendance, etc. </span> </a> <a class="nav-link " href="#pr26-" data-part="P13A-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr26-" name="item" id="tocItem33" title="26" />  </div> <span> 26 Self-incrimination and savings for professional legal advisers </span> </a> </nav> <a class="nav-link" href="#P13B-"> <b>Part 3B OFFENCES</b> </a> <nav class="nav nav-pills flex-column"> <a class="nav-link " href="#pr27-" data-part="P13B-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr27-" name="item" id="tocItem35" title="27" />  </div> <span> 27 Refusal to provide information, etc. </span> </a> <a class="nav-link " href="#pr28-" data-part="P13B-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr28-" name="item" id="tocItem36" title="28" />  </div> <span> 28 Destroying or falsifying documents </span> </a> <a class="nav-link " href="#pr29-" data-part="P13B-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr29-" name="item" id="tocItem37" title="29" />  </div> <span> 29 False or misleading information </span> </a> <a class="nav-link " href="#pr30-" data-part="P13B-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr30-" name="item" id="tocItem38" title="30" />  </div> <span> 30 Obstructing officer of Commission, etc. </span> </a> <a class="nav-link " href="#pr31-" data-part="P13B-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr31-" name="item" id="tocItem39" title="31" />  </div> <span> 31 No costs or damages or other relief arising from seizure recoverable unless seizure without reasonable or probable cause </span> </a> <a class="nav-link " href="#pr32-" data-part="P13B-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr32-" name="item" id="tocItem40" title="32" />  </div> <span> 32 Offences by corporations </span> </a> <a class="nav-link " href="#pr33-" data-part="P13B-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr33-" name="item" id="tocItem41" title="33" />  </div> <span> 33 Offences by unincorporated associations or partnerships </span> </a> <a class="nav-link " href="#pr34-" data-part="P13B-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr34-" name="item" id="tocItem42" title="34" />  </div> <span> 34 Composition of offences </span> </a> </nav> <a class="nav-link" href="#P14-"> <b>Part 4 GENERAL</b> </a> <nav class="nav nav-pills flex-column"> <a class="nav-link " href="#pr35-" data-part="P14-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr35-" name="item" id="tocItem44" title="35" />  </div> <span> 35 No contracting out </span> </a> <a class="nav-link " href="#pr36-" data-part="P14-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr36-" name="item" id="tocItem45" title="36" />  </div> <span> 36 Rights transferred </span> </a> <a class="nav-link " href="#pr37-" data-part="P14-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr37-" name="item" id="tocItem46" title="37" />  </div> <span> 37 Preservation of other rights or remedies </span> </a> <a class="nav-link " href="#pr38-" data-part="P14-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr38-" name="item" id="tocItem47" title="38" />  </div> <span> 38 Exemption from liability for publishers </span> </a> <a class="nav-link " href="#pr39-" data-part="P14-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr39-" name="item" id="tocItem48" title="39" />  </div> <span> 39 Parol evidence rule abolished </span> </a> <a class="nav-link " href="#pr40-" data-part="P14-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr40-" name="item" id="tocItem49" title="40" />  </div> <span> 40 Interpretation of documents </span> </a> <a class="nav-link " href="#pr41-" data-part="P14-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr41-" name="item" id="tocItem50" title="41" />  </div> <span> 41 Burden of proof </span> </a> <a class="nav-link " href="#pr42-" data-part="P14-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr42-" name="item" id="tocItem51" title="42" />  </div> <span> 42 Amendment of Schedules </span> </a> <a class="nav-link " href="#pr43-" data-part="P14-"> <div class="form-check"> <input class="form-check-input" type="checkbox" value="pr43-" name="item" id="tocItem52" title="43" />  </div> <span> 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<a href="/Act/CPFTA2003/Historical/20040301?DocDate=20041231&ValidDate=20040301" rel="nofollow"> 01 Mar 2004 </a> <a href="/Act/CPFTA2003/Historical/20040301?DocDate=20041231&ValidDate=20040301&ViewType=Pdf&_=20250308022703" aria-label="Download PDF (199.8 KB)" title="Download PDF (199.8 KB)" data-size=" (199.8 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20040301?DocDate=20041231&ValidDate=20040301" class="timeline-popover" title="Published Date" data-date="26 Dec 2003" aria-label="Published Date" rel="nofollow"> <div class="status"> </div> </a> <div class="group_status"> <div> <span> Act 27 of 2003 </span> </div> </div> </li> <li class="" data-id="5291d8b0-f0af-4481-b22c-c8c5da957127"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20041231?DocDate=20081119&ValidDate=20041231" rel="nofollow"> 31 Dec 2004 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20041231?DocDate=20081119&ValidDate=20041231" class="timeline-popover" title="Published Date" data-date="31 Dec 2004" aria-label="Published Date" rel="nofollow"> <div class="status"> </div> </a> <div class="group_status"> <div> <span> 2004 RevEd </span> </div> </div> </li> <li class="" data-id="542e6434-f8a5-455d-ae58-78611f665391"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20090415?DocDate=20090731&ValidDate=20090415" rel="nofollow"> 15 Apr 2009 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20090415?DocDate=20090731&ValidDate=20090415" class="timeline-popover" title="Published Date" data-date="19 Nov 2008" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=12be1787-839a-49b0-86a7-2382b2b3fbb9&SourceValidDate=20090415&SourceTransactionDate=20081119&SourcePublishDate=20081119&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=15&SourceYear=2008" target="_blank">Act 15 of 2008</a> </div> </div> </li> <li class="" data-id="62b7f4b4-90e5-4f8a-9d49-cee1c07388ee"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20090731?DocDate=20081119&ValidDate=20090731" rel="nofollow"> 31 Jul 2009 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20090731?DocDate=20081119&ValidDate=20090731" class="timeline-popover" title="Published Date" data-date="31 Jul 2009" aria-label="Published Date" rel="nofollow"> <div class="status"> </div> </a> <div class="group_status"> <div> <span> 2009 RevEd </span> </div> </div> </li> <li class="" data-id="75932688-c27a-4afd-bce8-1c544be4cdc5"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20100401?DocDate=20120430&ValidDate=20100401" rel="nofollow"> 01 Apr 2010 </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20100401?DocDate=20120430&ValidDate=20100401" class="timeline-popover" title="Published Date" data-date="19 Nov 2008" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=12be1787-839a-49b0-86a7-2382b2b3fbb9&SourceValidDate=20100401&SourceTransactionDate=20081119&SourcePublishDate=20081119&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=15&SourceYear=2008" target="_blank">Act 15 of 2008</a> </div> </div> </li> <li class="" data-id="ae1c70a7-50b0-47b0-b6d5-ab61ac2d4146"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20120901?DocDate=20160803&ValidDate=20120901" rel="nofollow"> 01 Sep 2012 </a> <a href="/Act/CPFTA2003/Historical/20120901?DocDate=20160803&ValidDate=20120901&ViewType=Pdf&_=20250308032225" aria-label="Download PDF (541.8 KB)" title="Download PDF (541.8 KB)" data-size=" (541.8 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20120901?DocDate=20160803&ValidDate=20120901" class="timeline-popover" title="Published Date" data-date="30 Apr 2012" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=85f1f66d-90d0-4fd4-ace2-e9299b24c3de&SourceValidDate=20120901&SourceTransactionDate=20120430&SourcePublishDate=20120430&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=7&SourceYear=2012" target="_blank">Act 7 of 2012</a> </div> </div> </li> <li class="" data-id="9aea96d2-dbad-454e-b788-363b4ceb8cb7"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20140307?DocDate=20160803&ValidDate=20140307" rel="nofollow"> 07 Mar 2014 </a> <a href="/Act/CPFTA2003/Historical/20140307?DocDate=20160803&ValidDate=20140307&ViewType=Pdf&_=20250308032225" aria-label="Download PDF (171.5 KB)" title="Download PDF (171.5 KB)" data-size=" (171.5 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20140307?DocDate=20160803&ValidDate=20140307" class="timeline-popover" title="Published Date" data-date="03 Aug 2016" aria-label="Published Date" rel="nofollow"> <div class="status informal"> <div class="retrospective"></div> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=e9e6c0dc-74b6-4d4e-a4a1-53ee32a99f8b&SourceValidDate=20140307&SourceTransactionDate=20160803&SourcePublishDate=20160803&SourceDocStatus=published&HistoryType=retro&SourceDocType=act&SourceNo=5&SourceYear=2014" target="_blank">Act 5 of 2014</a> </div> </div> </li> <li class="" data-id="4b794ebe-5463-43d2-9ab4-3b983f4c56e8"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20160804?DocDate=20161208&ValidDate=20160804" rel="nofollow"> 04 Aug 2016 </a> <a href="/Act/CPFTA2003/Historical/20160804?DocDate=20161208&ValidDate=20160804&ViewType=Pdf&_=20250308032225" aria-label="Download PDF (175.1 KB)" title="Download PDF (175.1 KB)" data-size=" (175.1 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20160804?DocDate=20161208&ValidDate=20160804" class="timeline-popover" title="Published Date" data-date="03 Aug 2016" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=95d982b1-48bb-4b6b-95f8-a2edf2aeab8c&SourceValidDate=20160804&SourceTransactionDate=20160803&SourcePublishDate=20160803&SourceDocStatus=published&HistoryType=amend&SourceDocType=sl&SourceNo=387&SourceYear=2016" target="_blank">S 387/2016</a> </div> </div> </li> <li class="" data-id="e3305a3f-3003-4bf9-b6d8-89678290d49f"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20161209?DocDate=20180312&ValidDate=20161209" rel="nofollow"> 09 Dec 2016 </a> <a href="/Act/CPFTA2003/Historical/20161209?DocDate=20180312&ValidDate=20161209&ViewType=Pdf&_=20250308185854" aria-label="Download PDF (251.1 KB)" title="Download PDF (251.1 KB)" data-size=" (251.1 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20161209?DocDate=20180312&ValidDate=20161209" class="timeline-popover" title="Published Date" data-date="08 Dec 2016" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=04d7c150-3ae8-4d0b-bbfb-0145e964cbc3&SourceValidDate=20161209&SourceTransactionDate=20161208&SourcePublishDate=20161208&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=25&SourceYear=2016" target="_blank">Act 25 of 2016</a> </div> </div> </li> <li class="" data-id="cd87bbbf-eadb-4c9c-852d-71ba2f5b6c19"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20180401?DocDate=20180810&ValidDate=20180401" rel="nofollow"> 01 Apr 2018 </a> <a href="/Act/CPFTA2003/Historical/20180401?DocDate=20180810&ValidDate=20180401&ViewType=Pdf&_=20250308032158" aria-label="Download PDF (256.5 KB)" title="Download PDF (256.5 KB)" data-size=" (256.5 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20180401?DocDate=20180810&ValidDate=20180401" class="timeline-popover" title="Published Date" data-date="12 Mar 2018" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=b322f8d2-7465-4857-95af-b41d28197bfb&SourceValidDate=20180401&SourceTransactionDate=20180312&SourcePublishDate=20180312&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=10&SourceYear=2018" target="_blank">Act 10 of 2018</a> </div> </div> </li> <li class="" data-id="a9584d07-a410-4f33-92f3-3401fd387440"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20191101?DocDate=20181107&ValidDate=20191101" rel="nofollow"> 01 Nov 2019 </a> <a href="/Act/CPFTA2003/Historical/20191101?DocDate=20181107&ValidDate=20191101&ViewType=Pdf&_=20250308032158" aria-label="Download PDF (253.0 KB)" title="Download PDF (253.0 KB)" data-size=" (253.0 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20191101?DocDate=20181107&ValidDate=20191101" class="timeline-popover" title="Published Date" data-date="10 Aug 2018" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=ea5f7375-13fd-44fd-94a5-7ce93e45b463&SourceValidDate=20191101&SourceTransactionDate=20180810&SourcePublishDate=20180810&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=33&SourceYear=2018" target="_blank">Act 33 of 2018</a> </div> </div> </li> <li class="" data-id="a4b83089-46ab-4d78-93e9-636c07028dec"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20200730?DocDate=20191212&ValidDate=20200730" rel="nofollow"> 30 Jul 2020 </a> <a href="/Act/CPFTA2003/Historical/20200730?DocDate=20191212&ValidDate=20200730&ViewType=Pdf&_=20250308032158" aria-label="Download PDF (254.4 KB)" title="Download PDF (254.4 KB)" data-size=" (254.4 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20200730?DocDate=20191212&ValidDate=20200730" class="timeline-popover" title="Published Date" data-date="07 Nov 2018" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=b7e2cf3a-c0a3-4932-bbfb-e5d889b5a5dd&SourceValidDate=20200730&SourceTransactionDate=20181107&SourcePublishDate=20181107&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=40&SourceYear=2018" target="_blank">Act 40 of 2018</a> </div> </div> </li> <li class="" data-id="c0e8fcf7-25c8-4943-8edf-e3b312f592a4"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20210102?DocDate=20211231&ValidDate=20210102" rel="nofollow"> 02 Jan 2021 </a> <a href="/Act/CPFTA2003/Historical/20210102?DocDate=20211231&ValidDate=20210102&ViewType=Pdf&_=20250308031859" aria-label="Download PDF (256.9 KB)" title="Download PDF (256.9 KB)" data-size=" (256.9 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20210102?DocDate=20211231&ValidDate=20210102" class="timeline-popover" title="Published Date" data-date="12 Dec 2019" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=c6a50fcb-3c45-45ba-b287-05398e02e20b&SourceValidDate=20210102&SourceTransactionDate=20191212&SourcePublishDate=20191212&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=40&SourceYear=2019" target="_blank">Act 40 of 2019</a> </div> </div> </li> <li class="" data-id="9209823d-ee87-46a3-80f1-6a7cbf2dd7f4"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20211231?DocDate=20221028&ValidDate=20211231" rel="nofollow"> 31 Dec 2021 </a> <a href="/Act/CPFTA2003/Historical/20211231?DocDate=20221028&ValidDate=20211231&ViewType=Pdf&_=20250308031836" aria-label="Download PDF (250.4 KB)" title="Download PDF (250.4 KB)" data-size=" (250.4 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20211231?DocDate=20221028&ValidDate=20211231" class="timeline-popover" title="Published Date" data-date="31 Dec 2021" aria-label="Published Date" rel="nofollow"> <div class="status"> </div> </a> <div class="group_status"> <div> <span> 2020 RevEd </span> </div> </div> </li> <li class="" data-id="6ef5d1e0-5986-4a8b-b057-c38e5b4fefd9"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003/Historical/20221101?DocDate=20250211&ValidDate=20221101" rel="nofollow"> 01 Nov 2022 </a> <a href="/Act/CPFTA2003/Historical/20221101?DocDate=20250211&ValidDate=20221101&ViewType=Pdf&_=20250308213730" aria-label="Download PDF (291.5 KB)" title="Download PDF (291.5 KB)" data-size=" (291.5 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </span> </div> <a href="/Act/CPFTA2003/Historical/20221101?DocDate=20250211&ValidDate=20221101" class="timeline-popover" title="Published Date" data-date="28 Oct 2022" aria-label="Published Date" rel="nofollow"> <div class="status informal"> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=74a5cf05-be4f-4c54-841e-4c3797be7201&SourceValidDate=20221101&SourceTransactionDate=20221028&SourcePublishDate=20221028&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=31&SourceYear=2022" target="_blank">Act 31 of 2022</a> </div> </div> </li> <li class="selected" data-id="cb3d230c-c670-4c5c-bb3a-de119ace7682"> <div class="timestamp"> <span> <a href="/Act/CPFTA2003?ValidDate=20250309" rel=""> 09 Mar 2025 </a> <a href="/Act/CPFTA2003?ValidDate=20250309&ViewType=Pdf&_=20250308213730" aria-label="Download PDF (291.2 KB)" title="Download PDF (291.2 KB)" data-size=" (291.2 KB)" class="file-download"> <span class="fa fa-file-pdf-o"></span> </a> </span> </div> <a href="/Act/CPFTA2003?ValidDate=20250309" class="timeline-popover" title="Published Date" data-date="11 Feb 2025" aria-label="Published Date" rel=""> <div class="status informal"> <span class="dot_selected"></span> </div> </a> <div class="group_status"> <div> <span> Amended by </span> <br /> <a href="/Details/GetAmendingLegislation?SourceDocumentId=bf916b19-c730-49a7-903b-494e3a14aff5&SourceValidDate=20250309&SourceTransactionDate=20250211&SourcePublishDate=20250211&SourceDocStatus=published&HistoryType=amend&SourceDocType=act&SourceNo=5&SourceYear=2025" target="_blank">Act 5 of 2025</a> </div> </div> </li> <li class="li align_top"> <div class="title_top"> <span></span> </div> <div class="title"><span class="right-arrow"> </span></div> </li> </ul> </div> <div class="row desktop-timeline-form" style="display: none" data-bind="visible: Show.DesktopDocTimeline"> <div class="col-12 form-inline no-side-padding"> <form id="versionForm" method="get" action="https://sso.agc.gov.sg/Act/CPFTA2003" class="row row-cols-lg-auto g-0"> <div class="col-12"> <label for="versionsDropdrown">Versions</label> <button type="button" class="btn btn-default" id="versionsButton"> 09 Mar 2025 <span class="fa fa-caret-down"></span> </button> <div id="versionsPopover" style="display: none"> <div class="scrollable-panel" style="max-height: 145px;"> <table class="popover-table" role="presentation"> <tr> <td> </td> <td class="text-end"><a href="/Act/CPFTA2003/Historical/20040301?DocDate=20041231&ValidDate=20040301">1</a></td> <td><a href="/Act/CPFTA2003/Historical/20040301?DocDate=20041231&ValidDate=20040301">Mar</a></td> <td><a href="/Act/CPFTA2003/Historical/20040301?DocDate=20041231&ValidDate=20040301">2004</a></td> </tr> <tr> <td> </td> <td class="text-end"><a href="/Act/CPFTA2003/Historical/20041231?DocDate=20081119&ValidDate=20041231">31</a></td> <td><a href="/Act/CPFTA2003/Historical/20041231?DocDate=20081119&ValidDate=20041231">Dec</a></td> <td><a href="/Act/CPFTA2003/Historical/20041231?DocDate=20081119&ValidDate=20041231">2004</a></td> </tr> <tr> <td> </td> <td class="text-end"><a href="/Act/CPFTA2003/Historical/20090415?DocDate=20090731&ValidDate=20090415">15</a></td> <td><a href="/Act/CPFTA2003/Historical/20090415?DocDate=20090731&ValidDate=20090415">Apr</a></td> <td><a href="/Act/CPFTA2003/Historical/20090415?DocDate=20090731&ValidDate=20090415">2009</a></td> </tr> <tr> <td> </td> <td class="text-end"><a href="/Act/CPFTA2003/Historical/20090731?DocDate=20081119&ValidDate=20090731">31</a></td> <td><a href="/Act/CPFTA2003/Historical/20090731?DocDate=20081119&ValidDate=20090731">Jul</a></td> <td><a href="/Act/CPFTA2003/Historical/20090731?DocDate=20081119&ValidDate=20090731">2009</a></td> </tr> <tr> <td> </td> <td class="text-end"><a href="/Act/CPFTA2003/Historical/20100401?DocDate=20120430&ValidDate=20100401">1</a></td> <td><a href="/Act/CPFTA2003/Historical/20100401?DocDate=20120430&ValidDate=20100401">Apr</a></td> <td><a href="/Act/CPFTA2003/Historical/20100401?DocDate=20120430&ValidDate=20100401">2010</a></td> </tr> <tr> <td> </td> <td class="text-end"><a href="/Act/CPFTA2003/Historical/20120901?DocDate=20160803&ValidDate=20120901">1</a></td> <td><a 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<button type="button" class="btn btn-default clear-button"><i class="fa fa-close"></i></button> <button type="submit" class="btn btn-search" aria-label="Search" title="Search"><span class="fa fa-search"></span></button> </div> </form> </div> </div> </div> </div> <div class="fragview" id="fragview"> <a name="top"></a> <div class="search-within"> <ul class="nav nav-tabs" id="searchWithinTabs" style="display: none"> <li role="presentation" id="searchWithinListTab" style="display: none"><a class="nav-link active" href="#">Search Results</a></li> <li role="presentation" id="searchWithinProvTab" style="display: none"><a class="nav-link " href="#"></a></li> </ul> <div id="searchWithinList" style="" class="search-list"> </div> </div> <div id="legisContent"> <div class="legis" id="legis"><div class="front"><table width="100%"><tr><td class="actHd" id="aT-">Consumer Protection <br/>(Fair Trading) Act 2003</td></tr></table><table width="100%"><tr><td class="revdHdr">2020 REVISED EDITION</td></tr></table><table width="100%"><tr><td class="revdTxt">This revised edition incorporates all amendments up to and including 1 December 2021 and comes into operation on 31 December 2021</td></tr></table><table width="100%"><tr><td class="longTitle" id="al-">An Act to protect consumers against unfair practices and to give consumers additional rights in respect of goods that do not conform to contract, and for matters connected therewith.<div class="amendNote">[7/2012]</div></td></tr></table><table width="100%"><tr><td class="cDate">[1 March 2004]</td></tr></table></div><div class="body"><table width="100%"><tr><td class="part" id="P11-"><div class="partNo">PART 1</div><table width="100%"><tr><td class="partHdr" id="P11-he-">PRELIMINARY</td></tr></table><div class="amendNote">[7/2012]</div><div class="prov1"><table width="100%"><tr><td class="prov1Hdr" id="pr1-"><span class="noBold"></span><span class="">Short title</span></td></tr></table><table width="100%"><tr><td class="prov1Txt"><strong>1.</strong>  This Act is the Consumer Protection (Fair Trading) Act 2003.</td></tr></table></div><div class="prov1"><table width="100%"><tr><td class="prov1Hdr" id="pr2-"><span class="noBold"></span><span class="">Interpretation</span></td></tr></table><table width="100%"><tr><td class="prov1Txt"><strong>2.</strong><a name="pr2-ps1-"></a><span class="prov2TxtIL">—(1)  In this Act, unless the context otherwise requires —<table width="100%"><tr><td class="def" style="font-size:13pt">“chief executive” means the chief executive of the Commission and includes any person acting in that capacity;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“Commission” means the Competition and Consumer Commission of Singapore established by section 3 of the Competition Act 2004;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“consumer” means an individual who, otherwise than exclusively in the course of business —<table class="p1_1" style="font-size:13pt" width="100%"><tr><td class="p1DefNo">(<em>a</em>)</td><td class="pDefTxt">receives or has the right to receive goods or services from a supplier; or</td></tr><tr><td class="p1DefNo">(<em>b</em>)</td><td class="pDefTxt">has a legal obligation to pay a supplier for goods or services that have been or are to be supplied to another individual;</td></tr></table></td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“consumer transaction” means —<table class="p1_1" style="font-size:13pt" width="100%"><tr><td class="p1DefNo">(<em>a</em>)</td><td class="pDefTxt">the supply of goods or services by a supplier to a consumer as a result of a purchase, lease, gift, contest or other arrangement; or</td></tr><tr><td class="p1DefNo">(<em>b</em>)</td><td class="pDefTxt">an agreement between a supplier and a consumer, as a result of a purchase, lease, gift, contest or other arrangement, in which the supplier is to supply goods or services to the consumer or to another consumer specified in the agreement,</td></tr></table><table width="100%"><tr><td class="defSO" style="font-size:13pt">but does not include any transaction specified in the First Schedule;</td></tr></table></td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“financial product” includes any arrangement, transaction or contract regulated, or supplied by any person regulated, under —<table class="p1_1" style="font-size:13pt" width="100%"><tr><td class="p1DefNo">(<em>a</em>)</td><td class="pDefTxt">any written law administered by the Monetary Authority of Singapore;</td></tr><tr><td class="p1DefNo">(<em>b</em>)</td><td class="pDefTxt">the Commodity Trading Act 1992; or</td></tr><tr><td class="p1DefNo">(<em>c</em>)</td><td class="pDefTxt">any other written law that the Minister may by order prescribe;</td></tr></table></td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“financial services” includes any services regulated, or supplied by any person regulated, under —<table class="p1_1" style="font-size:13pt" width="100%"><tr><td class="p1DefNo">(<em>a</em>)</td><td class="pDefTxt">any written law administered by the Monetary Authority of Singapore;</td></tr><tr><td class="p1DefNo">(<em>b</em>)</td><td class="pDefTxt">the Commodity Trading Act 1992; or</td></tr><tr><td class="p1DefNo">(<em>c</em>)</td><td class="pDefTxt">any other written law that the Minister may by order prescribe;</td></tr></table></td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“flat” means a horizontal stratum of any building or part thereof, whether the stratum or part is on one or more levels or is partially or wholly below the surface of the ground;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“goods” means —<table class="p1_1" style="font-size:13pt" width="100%"><tr><td class="p1DefNo">(<em>a</em>)</td><td class="pDefTxt">any personal property, whether tangible or intangible, and includes —<table class="p2_1" style="font-size:13pt" width="100%"><tr id="pr2-ps1-pdgoods-p1a-p2i-"><td class="p2No">(i)</td><td class="p2Txt">chattels that are attached or intended to be attached to real property on or after delivery; and</td></tr><tr id="pr2-ps1-pdgoods-p1a-p2ii-"><td class="p2No">(ii)</td><td class="p2Txt">financial products and credit, including credit extended solely on the security of land;</td></tr></table></td></tr><tr><td class="p1DefNo">(<em>b</em>)</td><td class="pDefTxt">any residential property; or</td></tr><tr><td class="p1DefNo">(<em>c</em>)</td><td class="pDefTxt">a voucher;</td></tr></table></td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“hire-purchase agreement” has the meaning given by the Hire‑Purchase Act 1969;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“material fact” means any information that a supplier knows or ought reasonably to know would affect the decision of a consumer to enter into a consumer transaction;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“motor vehicle” has the meaning given by section 2 of the Road Traffic Act 1961;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“motor vehicle dealer” means a supplier of motor vehicles;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“motor vehicle sale contract” means a contract between a consumer and a motor vehicle dealer for the sale of a motor vehicle to the consumer;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“residential property” means any house, flat or other premises which is permitted to be used pursuant to any written law as a dwelling house and any such house, flat or other premises which is in the course of being constructed;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“services” includes —<table class="p1_1" style="font-size:13pt" width="100%"><tr><td class="p1DefNo">(<em>a</em>)</td><td class="pDefTxt">a service offered or provided that involves the addition to or maintenance, repair or alteration of goods or any residential property;</td></tr><tr><td class="p1DefNo">(<em>b</em>)</td><td class="pDefTxt">a membership in any club or organisation if the club or organisation is a business formed to make a profit for its owners;</td></tr><tr><td class="p1DefNo">(<em>c</em>)</td><td class="pDefTxt">the right to use time share accommodation under a time share contract; and</td></tr><tr><td class="p1DefNo">(<em>d</em>)</td><td class="pDefTxt">financial services;</td></tr></table></td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“Small Claims Tribunal” means a Small Claims Tribunal constituted under section 4 of the State Courts Act 1970;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“specified body” means any person or body appointed under section 8(10);</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“specified dispute resolution scheme” means, in respect of disputes arising in relation to any consumer transaction, any dispute resolution scheme specified for the purposes of section 7(11) by regulations made under section 43(2)(<em>k</em>) in respect of disputes arising in relation to a class of consumer transactions to which that consumer transaction belongs;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“supplier” means a person who, in the course of the person’s business —<table class="p1_1" style="font-size:13pt" width="100%"><tr><td class="p1DefNo">(<em>a</em>)</td><td class="pDefTxt">provides goods or services to consumers;</td></tr><tr><td class="p1DefNo">(<em>b</em>)</td><td class="pDefTxt">manufactures, assembles or produces goods;</td></tr><tr><td class="p1DefNo">(<em>c</em>)</td><td class="pDefTxt">promotes the use or purchase of goods or services; or</td></tr><tr><td class="p1DefNo">(<em>d</em>)</td><td class="pDefTxt">receives or is entitled to receive money or other consideration as a result of the provision of goods or services to consumers,</td></tr></table><table width="100%"><tr><td class="defSO" style="font-size:13pt">and includes any employee or agent of the person, and the word “supply”, with its grammatical variations and cognate expressions, has corresponding meanings;</td></tr></table></td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“time share accommodation” means any living accommodation, in Singapore or elsewhere, used or intended to be used (wholly or partly) for leisure purposes by a class of persons all of whom have rights to use, or participate in arrangements under which they may use, that accommodation or accommodation within a pool of accommodation to which that accommodation belongs;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“time share contract” means a contract which confers or purports to confer on an individual time share rights that are exercisable during a period of not less than 3 years;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“time share related contract” means a contract to assist a consumer to dispose of the consumer’s time share rights conferred under a time share contract;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“time share rights” means rights to use time share accommodation for a specified or ascertainable period, but does not include rights under a contract of employment or an insurance policy;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“unfair practice” means an unfair practice within the meaning of section 4;</td></tr></table><table width="100%"><tr><td class="def" style="font-size:13pt">“voucher” means any document that purports to give the holder of the document the right to obtain goods or a service or the right to obtain goods or a service at a discounted or reduced price.<div class="amendNote">[5/2014; 25/2016; 10/2018]</div></td></tr></table></span><a name="pr2-ps2-"></a><table width="100%"><tr><td class="prov2Txt">(2)  An individual who holds himself or herself out as acting exclusively in the course of business is treated as acting exclusively in the course of business for the purpose of the definition of “consumer” in subsection (1).</td></tr></table><a name="pr2-ps3-"></a><table width="100%"><tr><td class="prov2Txt">(3)  For the purposes of the definitions of “financial product” and “financial services” in subsection (1), a reference to a person regulated under a written law includes a person exempted from being licensed, approved or regulated under that written law.</td></tr></table></td></tr></table></div></td></tr></table><div 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Consumer Protection (Fair Trading) Act 2003 - Singapore Statutes Online