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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">Produkt</a> <ul class="sub-menu"> <li id="menu-item-169992" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169992"><a href="#" title='Vyberte si z cenovo dostupných plánov LiveAgent od $15/mesiac. Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">Prehľad</a> <ul class="sub-menu"> <li id="menu-item-916151" class="icn-menu-tour menu-item menu-item-type-post_type menu-item-object-page menu-item-916151"><svg class="icon icon-menu-tour"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#menu-tour"></use></svg><a href="https://www.liveagent.sk/prehliadka/" title="Začnite bezplatnú 30-dňovú skúšku LiveAgent a zlepšite zákaznícky servis s viac ako 130 funkciami a 200+ integráciami!" hreflang="sk-SK" onover-preload="1">Prehliadka<div class="menu-item-description">Všeobecný prehľad možností, ktoré ponúka LiveAgent</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. 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Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">Produkt</a> <ul class="sub-menu"> <li id="menu-item-916152" class="icn-menu-help-desk menu-item menu-item-type-post_type menu-item-object-page menu-item-916152"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#menu-help-desk"></use></svg><a href="https://www.liveagent.sk/helpdesk-softver/" title='Objavte top 15 helpdesk softvérov na rok 2024! Zlepšite podporu, využite 30-dňovú skúšobnú verziu zdarma s LiveAgent."' hreflang="sk-SK" onover-preload="1">Helpdesk<div class="menu-item-description">Viackanálová platforma zákazníckej podpory</div></a></li> <li id="menu-item-916153" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-916153"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#menu-ticketing"></use></svg><a href="https://www.liveagent.sk/tiketing-softver/" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK" onover-preload="1">Tiketing<div class="menu-item-description">Pokročilý tiketovací systém</div></a></li> <li id="menu-item-170032" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-170032"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#menu-live-chat"></use></svg><a href="https://www.liveagent.sk/live-chat-softver/" title="Objavte najlepší live chat softvér pre rok 2024 od LiveAgent! Rýchle funkcie, 24/7 podpora a bezplatná skúšobná verzia na 30 dní." hreflang="sk-SK" onover-preload="1">Live chat<div class="menu-item-description">Najrýchlejší live chat na trhu</div></a></li> </ul> </li> <li id="menu-item-170012" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170012"><a href="#" title='Vyberte si z cenovo dostupných plánov LiveAgent od $15/mesiac. Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-916154" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-916154"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#thumbsup"></use></svg><a href="https://www.liveagent.sk/zakaznicka-podpora-na-socialnych-sietach/" title='Spravujte zákaznícku podporu na sociálnych sieťach efektívne s LiveAgent. Tikety, integrácie a 30-dňová skúšobná verzia zdarma!"' hreflang="sk-SK" onover-preload="1">Sociálne siete<div class="menu-item-description">Odpovedajte svojim fanúšikom priamo z LiveAgenta</div></a></li> <li id="menu-item-751144" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-751144"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#phone"></use></svg><a href="https://www.liveagent.sk/call-center-software/" title='Vyskúšajte LiveAgent – cloudový softvér pre call centrá s IVR, HD videohovormi, 24/7 podporou a 30-dňovou bezplatnou skúšobnou verziou!"' hreflang="sk-SK" onover-preload="1">Call centrum<div class="menu-item-description">Vstavaný softvér call centra</div></a></li> <li id="menu-item-916184" class="icn-lightbulb menu-item menu-item-type-post_type menu-item-object-page menu-item-916184"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#lightbulb"></use></svg><a href="https://www.liveagent.sk/liveagent-softver-bazy-znalosti/" title='Vytvorte si bázu znalostí s LiveAgent! Poskytnite zákazníkom okamžité odpovede, vyskúšajte zdarma, bez potreby kreditnej karty."' hreflang="sk-SK" onover-preload="1">Báza znalostí<div class="menu-item-description">Poskytujte možnosti samoobsluhy</div></a></li> </ul> </li> <li id="menu-item-169994" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169994"><a href="#" title='Vyberte si z cenovo dostupných plánov LiveAgent od $15/mesiac. Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">Možnosti použitia</a> <ul class="sub-menu"> <li id="menu-item-170341" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-170341"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#menu-business-solutions"></use></svg><a href="https://www.liveagent.sk/podnik/" title='LiveAgent: Škálovateľný help desk softvér pre každú firmu. Zlepšite podporu, zvýšte príjmy a spokojnosť zákazníkov. Skúste 30 dní zdarma!"' hreflang="sk-SK" onover-preload="1">Riešenia pre podniky<div class="menu-item-description">Rôzne spoločnosti, rôzne riešenia</div></a></li> <li id="menu-item-170340" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-170340"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#shop"></use></svg><a href="https://www.liveagent.sk/odvetvie/" title="LiveAgent: Žiadny inštalačný poplatok, 24/7 podpora, vylepšite CX a skráťte čas odozvy. Začnite s 1 mesačnou skúšobnou verziou zdarma!" hreflang="sk-SK" onover-preload="1">Riešenia pre odvetvia<div class="menu-item-description">Prispôsobte LiveAgent svojmu odvetviu</div></a></li> <li id="menu-item-751146" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-751146"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#menu-use-cases"></use></svg><a href="/uspesne-pribehy/" title="LiveAgent is a company that offers customer support portal, data migration, and product changes. They have various popular software, including phone systems and helpdesk software. The company also provides a blog, dictionary, academy, webinars, and cost calculator for customer assistance. LiveAgent provides contact information for their sales department, social media, and newsletter subscription. They are currently creating an information dashboard for their customers and are in the process of installing it." hreflang="sk-SK" onover-preload="1">Prípady použitia<div class="menu-item-description">Jeden produkt, mnoho scenárov použitia</div></a></li> </ul> </li> <li id="menu-item-169995" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169995"><a href="#" title='Vyberte si z cenovo dostupných plánov LiveAgent od $15/mesiac. Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">Integrácie</a> <ul class="sub-menu"> <li id="menu-item-950150" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-950150"><a href="https://www.liveagent.com/integrations/whatsapp/" title="Integrate WhatsApp with LiveAgent for seamless customer support. Manage messages efficiently with a 30-day free trial. Boost satisfaction now!" hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-751147" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-751147"><a href="https://www.liveagent.com/integrations/wordpress/" title="Integrate LiveAgent's live chat with WordPress to boost customer support. Easy setup, real-time engagement, and enhanced user experience!" hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-751148" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-751148"><a href="https://www.liveagent.com/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-751149" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-751149"><a href="https://www.liveagent.com/integrations/magento/" title="Integrate Magento 2 with LiveAgent for seamless customer support. Sync customer data, track orders, and streamline communication. Try free today!" hreflang="en-US" onover-preload="1">Magento</a></li> <li id="menu-item-751150" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-751150"><a href="https://www.liveagent.com/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-751151" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-751151"><a href="https://www.liveagent.com/integrations/mailchimp/" title="Integrate Mailchimp with LiveAgent to manage email subscriptions directly from tickets. Boost efficiency, streamline workflows, and start free!" hreflang="en-US" onover-preload="1">Mailchimp</a></li> <li id="menu-item-751152" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-751152"><a href="https://www.liveagent.com/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">Pipedrive</a></li> <li id="menu-item-751153" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-751153"><a href="https://www.liveagent.com/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-169996" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-169996"><a href="/integracie/" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Viac integrácií</a></li> </ul> </li> </ul> </li> <li id="menu-item-170017" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170017"><a href="#" title='Vyberte si z cenovo dostupných plánov LiveAgent od $15/mesiac. Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">Zdroje</a> <ul class="sub-menu"> <li id="menu-item-169997" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169997"><a href="#" title='Vyberte si z cenovo dostupných plánov LiveAgent od $15/mesiac. Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">Vedomosti</a> <ul class="sub-menu"> <li id="menu-item-169998" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-169998"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#graduation"></use></svg><a href="/akademia/" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK" onover-preload="1">Akadémia<div class="menu-item-description">Staňte sa expertom v oblasti zákazníckych služieb</div></a></li> <li id="menu-item-169999" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-169999"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#menu-templates"></use></svg><a href="/sablony/" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK" onover-preload="1">Šablóny<div class="menu-item-description">Prispôsobiteľné šablóny pre každú príležitosť</div></a></li> <li id="menu-item-751156" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-751156"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#menu-checklists"></use></svg><a href="https://www.liveagent.com/checklists/" title="Explore LiveAgent's detailed checklists to streamline workflows and boost efficiency across call centers, customer service, HR, and marketing." hreflang="en-US" onover-preload="1">Kontrolné zoznamy<div class="menu-item-description">Ako správne postupovať</div></a></li> </ul> </li> <li id="menu-item-170010" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170010"><a href="#" title='Vyberte si z cenovo dostupných plánov LiveAgent od $15/mesiac. Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-170001" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-170001"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#pencil"></use></svg><a href="/blog/" title="Stay updated with the latest in customer service and help desk software on the LiveAgent blog. Discover tips for enhancing customer satisfaction and productivity with our top-rated, affordable solutions. Join our community and start your free trial today!" hreflang="sk-SK" onover-preload="1">Blog<div class="menu-item-description">Novinky o zákazníckom servise a produkte LiveAgent</div></a></li> <li id="menu-item-170002" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-170002"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#menu-glossary"></use></svg><a href="/slovnik-zakaznickej-podpory/" title="Získajte komplexný slovník zákazníckej podpory a začnite poskytovať vynikajúci servis s LiveAgent. Skúste 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Slovník<div class="menu-item-description">Naučte sa terminológiu zákazníckeho servisu</div></a></li> <li id="menu-item-751157" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-751157"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Portál podpory<div class="menu-item-description">Články Ako na to a návody</div></a></li> </ul> </li> <li id="menu-item-170011" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170011"><a href="#" title='Vyberte si z cenovo dostupných plánov LiveAgent od $15/mesiac. Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-170026" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-170026"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#menu-typing-test"></use></svg><a href="https://www.liveagent.sk/test-pisania/" title="Zlepšite rýchlosť písania a produktivitu s LiveAgent testom písania. Prekvapte zákazníkov bleskovými odpoveďami!" hreflang="sk-SK" onover-preload="1">Test písania<div class="menu-item-description">Zlepšite rýchlosť svojho písania</div></a></li> <li id="menu-item-868310" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-868310"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#menu-reviews"></use></svg><a href="https://www.liveagent.com/reviews/" title="Discover expert reviews on top customer service software! Compare features, pricing, and integrations to find the best fit for your business." hreflang="en-US" onover-preload="1">Recenzie<div class="menu-item-description">Pozrite si recenzie funkcií softvérov</div></a></li> </ul> </li> <li id="menu-item-170019" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170019"><a href="#" title='Vyberte si z cenovo dostupných plánov LiveAgent od $15/mesiac. Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">Spoločnosť</a> <ul class="sub-menu"> <li id="menu-item-340012" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-340012"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#heart"></use></svg><a href="https://www.liveagent.sk/o-nas/o-liveagentovi/" title="LiveAgent poskytuje inovatívny help desk softvér pre zákaznícku podporu s viac ako 150M používateľmi a 40K firmami. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">O nás<div class="menu-item-description">Spoznajte tím, ktorý stojí za produktom</div></a></li> <li id="menu-item-213983" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-213983"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#trophy"></use></svg><a href="https://www.liveagent.sk/ocenenia/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Začnite 14-dňovú skúšobnú verziu zdarma a neskôr prejdite na jeden z platených plánov začínajúcich na 15$ / mesiac" hreflang="sk-SK" onover-preload="1">Ocenenia<div class="menu-item-description">Naše ocenenia a úspechy</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-170009" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-170009"><a href="/funkcie/" title="Objavte všetky funkcie LiveAgent – komplexného softvéru zákazníckej podpory. Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK" onover-preload="1">Funkcie</a></li> <li id="menu-item-803049" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-803049"><a href="/cennik/" aria-current="page" title='Vyberte si z cenovo dostupných plánov LiveAgent od $15/mesiac. Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">Cenník</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--outline" title="Zaregistrujte sa na 30-dňovú bezplatnú skúšobnú verziu LiveAgent a objavte najlepšie riešenie pre zákaznícku podporu ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Bezplatná skúšobná verzia</span> </a> <a href="/prihlasenie/" class="Button Button--login" title="Prihláste sa do svojho LiveAgent účtu na našej stránke. Nemáte účet? Vytvorte si ho za menej než 60 sekúnd a pripojte sa k viac než 35,000 spoločnostiam, ktoré zlepšujú zákaznícky servis s LiveAgent. Využite funkcie ako kontaktné formuláre a organizujte pracovné postupy pomocou značiek." hreflang="sk-SK" onover-preload="1"> <span>Prihlásiť sa</span> <span class="tooltip">Prihlásiť sa</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/ukazka-softveru/" class="Button Button--full" title="Naplánujte si bezplatnú ukážku softvéru LiveAgent a objavte, ako môže vášmu podnikaniu pomôcť zlepšiť zákaznícku spokojnosť a zvýšiť predaje. Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Demo</span> </a> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--outline" title="Zaregistrujte sa na 30-dňovú bezplatnú skúšobnú verziu LiveAgent a objavte najlepšie riešenie pre zákaznícku podporu ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Bezplatná skúšobná verzia</span> </a> <a href="/prihlasenie/" class="Button Button--login" title="Prihláste sa do svojho LiveAgent účtu na našej stránke. Nemáte účet? Vytvorte si ho za menej než 60 sekúnd a pripojte sa k viac než 35,000 spoločnostiam, ktoré zlepšujú zákaznícky servis s LiveAgent. Využite funkcie ako kontaktné formuláre a organizujte pracovné postupy pomocou značiek." hreflang="sk-SK" onover-preload="1"> <span>Prihlásiť sa</span> <span class="tooltip">Prihlásiť sa</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-sk" lang="sk"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Európa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Ázia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Blízky východ</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Európa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/ceni/" title="Планове с цени от $15/месец в LiveAgent! Изберете Small, Medium, Large или Enterprise и подобрете обслужването си. Безплатен тестов период!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/cenik/" title="Cenově dostupné plány LiveAgent od $15/měsíc. Získejte ticketing, live chat, call centrum, integrace a další! Vyzkoušejte zdarma." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/prisfastsaettelse/" title="LiveAgent tilbyder fleksible planer for kundesupport fra $15/måned. Få live chat, billettering, integrationer og gratis prøveperiode!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/preise/" title="Entdecken Sie LiveAgent – erschwingliche Kundensupport-Pläne ab 15 USD/Monat. Testen Sie kostenlos und optimieren Sie Ihren Kundenservice!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/hinnakiri/" title="Taskukohased LiveAgenti plaanid alates $15/kuus! Saa piletisüsteem, reaalajas vestlus, kõnekeskus ja rohkem. Proovi tasuta!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/tarifas/" title="Planes de LiveAgent desde $15/mes: soporte multicanal, chat en vivo, integraciones y más. Prueba gratis de 30 días, ¡sin tarjeta requerida!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/pricing/" title="Découvrez les plans LiveAgent dès 15 $/mois ! Solutions adaptées à toutes les entreprises : ticketing, chat, réseaux sociaux, et plus." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/timologisi/" title='Αποκτήστε το LiveAgent από $15/μήνα! Ιδανικό για μικρές έως μεγάλες επιχειρήσεις. Δωρεάν δοκιμή, χωρίς πιστωτική κάρτα!"' hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/cjenik/" title='Pristupačni planovi za korisničku podršku od $15/mj! Tiketing, chat, integracije i više. Isprobajte besplatno bez kreditne kartice!"' hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/prezzi/" title='Scopri i piani LiveAgent: soluzioni personalizzate per ogni business con prezzi da $15/mese. Prova gratuita, nessuna carta richiesta!"' hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/cenas/" title="Izvēlies LiveAgent – pieejamas cenas no $15/mēnesī! Piedāvā daudzvalodu atbalstu, zvanu centru, tiešsaistes čatu un vairāk. Izmēģini bez maksas!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/kainodara/" title="Atraskite LiveAgent – klientų aptarnavimo platformą nuo $15/mėn. Palyginkite planus ir išbandykite nemokamai be kredito kortelės!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/arazas/" title="Fedezze fel a LiveAgent megfizethető ügyfélszolgálati csomagjait már havi 9 USD-tól! Próbálja ki ingyen 14 vagy 30 napig!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/prijzen/" title='Ontdek betaalbare LiveAgent-abonnementen vanaf €15/maand. Perfect voor teams van elke grootte. Probeer gratis en verbeter uw klantenservice!"' hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/priser/" title='Oppdag LiveAgent med fleksible planer fra $9/mnd. Gratis prøveperiode, ingen binding, og avanserte funksjoner for kundesupport!"' hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/cennik/" title='Sprawdź cennik LiveAgent! Plany od 15$/mies. z zaawansowanymi funkcjami obsługi klienta. Wypróbuj za darmo, bez karty kredytowej!"' hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/tarife/" title="Descoperă planurile LiveAgent începând de la $15/lună! Soluții scalabile pentru afaceri mici, medii și mari. Încearcă gratuit azi!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="LiveAgent - мощное решение для поддержки клиентов: онлайн-чат, колл-центр, ИИ. Бесплатная пробная версия 30 дней, отмена в любое время!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </span> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/cene/" title="Odkrijte ugodne načrte LiveAgent že od 15 USD/mesec. Izboljšajte podporo strankam z naprednimi funkcijami in brezplačnim preizkusom!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Ázia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/dingjia/" title="LiveAgent计划起价为15美元/代理/月。创建自定义域，电子邮件Ticketing，联系表单，论坛 & 知识库。一个地方的所有功能都是69美元/代理/月。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/pagpresyo/" title="Abot-kayang LiveAgent plans simula $15/buwan! All-in-one customer support tools para sa maliit hanggang enterprise businesses. Subukan nang libre!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/bang-phi-dich-vu/" title="Các gói LiveAgent chỉ từ $15/tháng, hỗ trợ quản lý ticket, live chat, tổng đài, tích hợp mạng xã hội & nhiều tính năng cao cấp khác!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Blízky východ</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/eltaseer/" title="خطط LiveAgent تبدأ من 15$/شهر. دعم متعدد اللغات، دردشة مباشرة، وقاعدة معرفة. جرب مجاناً الآن بدون بطاقة ائتمانية!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/pricing/" title="Explore LiveAgent's affordable pricing plans starting at $15/agent/month. Powerful features, 30-day free trial, no credit card needed!"" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/precos/" title="Planos LiveAgent a partir de $15/mês! Suporte ao cliente com chat ao vivo, call center, integrações e mais. Teste grátis por 30 dias!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.73" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Skopírované!"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.73"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.73"> <div data-elementor-type="wp-page" data-elementor-id="801765" class="elementor elementor-801765 elementor-777458" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-2ca35297 elementor-section-full_width Pricing__top urlslab-skip-all elementor-section-height-default elementor-section-height-default" data-id="2ca35297" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55f3682f wrapper" data-id="55f3682f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5a8ec7cb elementor-widget elementor-widget-heading" data-id="5a8ec7cb" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">LiveAgent cenník</h1> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-ca1a505 Pricing__programs Pricing__programs__new elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ca1a505" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3af38f3a Pricing__program" data-id="3af38f3a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c19d39d elementor-widget elementor-widget-heading" data-id="c19d39d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-small-business">Small <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-50fbac7f Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="50fbac7f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Cenovo dostupná platforma tiketingu pre menšie tímy podpory</p> </div> </div> <div class="elementor-element elementor-element-4ab87042 elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="4ab87042" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.sk/skusobna-verzia/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Vyskúšajte zadarmo</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-49272735 elementor-widget elementor-widget-html" data-id="49272735" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup>15 </div> </div> </div> </div> <div class="elementor-element elementor-element-5fd91a7f Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="5fd91a7f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>za agenta/mesiac, účtované ročne</p> </div> </div> <div class="elementor-element elementor-element-15daf64e checklist elementor-widget elementor-widget-text-editor" data-id="15daf64e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Tiketing</li><li>Live chat</li><li>Báza znalostí</li><li>Zákaznícky portál</li><li>Kontaktné formuláre</li><li>Pravidlá automatizácie</li><li>Integrácie</li><li>Podpora viacerých jazykov</li></ul> </div> </div> <div class="elementor-element elementor-element-15e80762 elementor-widget elementor-widget-text-editor" data-id="15e80762" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="#comparePlans">Pozrite si všetky funkcie</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3b6f5a0c Pricing__program" data-id="3b6f5a0c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6dedddb3 elementor-widget elementor-widget-heading" data-id="6dedddb3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-medium-business">Medium <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-633b9ed3 Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="633b9ed3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Všestranný a vyvážený plán pre plnohodnotnú zákaznícku podporu</p> </div> </div> <div class="elementor-element elementor-element-63e694ff elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="63e694ff" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.sk/skusobna-verzia/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Vyskúšajte zadarmo</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-2b776a15 elementor-widget elementor-widget-html" data-id="2b776a15" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container">    <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup><span>29</span> </div>    </div> </div> </div> <div class="elementor-element elementor-element-3ef4a0c1 Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="3ef4a0c1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>za agenta/mesiac, účtované ročne</p> </div> </div> <div class="elementor-element elementor-element-50e19310 checklist elementor-widget elementor-widget-text-editor" data-id="50e19310" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li><strong>Všetko v pláne Small</strong></li><li>Call centrum & IVR</li><li>Časové pravidlá</li><li>Prehľady</li><li>Proaktívne pozvánky na chat</li><li>Hodnotenia agentov</li><li>Konfigurácia zvuku</li><li>Úrovne služieb (SLA)</li><li>AI Asistent odpovedí<span class="badge__new">nové</span></li></ul> </div> </div> <div class="elementor-element elementor-element-7bf4ab8c elementor-widget elementor-widget-text-editor" data-id="7bf4ab8c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="#comparePlans">Pozrite si všetky funkcie</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-4015751c Pricing__program popular" data-id="4015751c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52de3921 LabelTag popular elementor-widget elementor-widget-text-editor" data-id="52de3921" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Najobľúbenejšie</p> </div> </div> <div class="elementor-element elementor-element-2a37fe24 elementor-widget elementor-widget-heading" data-id="2a37fe24" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-large-business">Large <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-2edf74d Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="2edf74d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>All-inclusive plán s obrovskými limitmi a všetkými možnosťami</p> </div> </div> <div class="elementor-element elementor-element-54215552 elementor-align-center Button Button--full elementor-widget elementor-widget-button" data-id="54215552" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.sk/skusobna-verzia/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Vyskúšajte zadarmo</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-2fd1911a elementor-widget elementor-widget-html" data-id="2fd1911a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container">    <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup><span>49</span> </div>    </div> </div> </div> <div class="elementor-element elementor-element-7947d50 Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="7947d50" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>za agenta/mesiac, účtované ročne</p> </div> </div> <div class="elementor-element elementor-element-625f6ec checklist elementor-widget elementor-widget-text-editor" data-id="625f6ec" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li><strong>Všetko v pláne Medium</strong></li><li>SSO</li><li>Vlastné roly</li><li>Sledovanie času & Audit</li><li>Facebook</li><li>Instagram</li><li>Twitter</li><li>Viber</li><li>WhatsApp</li></ul> </div> </div> <div class="elementor-element elementor-element-43b04bb6 elementor-widget elementor-widget-text-editor" data-id="43b04bb6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="#comparePlans">Pozrite si všetky funkcie</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-67c77745 Pricing__program free" data-id="67c77745" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5f5fffd5 elementor-widget elementor-widget-heading" data-id="5f5fffd5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-enterprise">Enterprise</h3> </div> </div> <div class="elementor-element elementor-element-6c6d2255 Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="6c6d2255" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Kompletné riešenie s extra podporou a exkluzívnymi službami</p> </div> </div> <div class="elementor-element elementor-element-85c17ab elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="85c17ab" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.sk/ukazka-softveru/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Rezervujte si demo</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-8aac056 elementor-widget elementor-widget-html" data-id="8aac056" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container">    <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup><span>69</span> </div>    </div> </div> </div> <div class="elementor-element elementor-element-f9f8a36 Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="f9f8a36" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>za agenta/mesiac, účtované ročne</p> </div> </div> <div class="elementor-element elementor-element-9c6dcf6 checklist elementor-widget elementor-widget-text-editor" data-id="9c6dcf6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li><strong>Všetko v pláne Large</strong></li><li>Takmer neobmedzené</li><li>Vyhradený manažér účtu</li><li>Prioritná podpora</li><li>Asistovaná integrácia kanálov</li><li>Bez brandingu</li><li>Prispôsobené nastavenie fakturácie</li><li>Hodnotiaci hovor a správy o službe</li><li>Plánovanie správy vydaní</li><li>Viacúrovňová báza znalostí</li></ul> </div> </div> <div class="elementor-element elementor-element-1a08a73b elementor-widget elementor-widget-text-editor" data-id="1a08a73b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.sk/cennik/enterprise/">Pozrite si všetky funkcie</a></p> </div> </div> <div class="elementor-element elementor-element-16d8751 invisible elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="16d8751" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>DO NOT translate – hidden for formatting – or <sup>$</sup>0</p> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-426c071a Pricing__tabs elementor-widget elementor-widget-html" data-id="426c071a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="Pricing__labels flex flex-justify-center"> <span class="LabelTag">14 alebo 30 dní skúšobná verzia zdarma <div class="Tooltip"> <span class="icn-info-solid"><svg class="icon icon-info-solid"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-solid"></use></svg></span> <span class="Tooltip__text"> Skúšobná verzia zdarma na 14 dní s bezplatným e-mailom, alebo 30 dní s firemným e-mailom </span> </div> </span> <span class="LabelTag">Nie je potrebná kreditná karta</span> <span class="LabelTag">Aktualizujte a plaťte priebežne</span> <span class="LabelTag">Žiadne zmluvy</span> <span class="LabelTag">Bez poplatku za nastavenie</span> <span class="LabelTag">Možnosť zrušiť kedykoľvek</span> </div> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c5cdb39 PromoBanners elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c5cdb39" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2767f6b9" data-id="2767f6b9" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4333ad55 elementor-widget elementor-widget-heading" data-id="4333ad55" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-pozrite-si-liveagent-v-akcii">Pozrite si LiveAgent v akcii</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-50469ffa PromoBanners__footer elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="50469ffa" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-376092ee" data-id="376092ee" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-26f2a75e elementor-widget elementor-widget-text-editor" data-id="26f2a75e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Ukážeme vám, aký rozdiel môže LiveAgent priniesť.</p> </div> </div> <div class="elementor-element elementor-element-c151ef Button Button--outline Button--outline__white elementor-widget elementor-widget-button" data-id="c151ef" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.sk/ukazka-softveru/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Naplánujte si ukážku</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-37836dbe" data-id="37836dbe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3a426676 elementor-widget elementor-widget-heading" data-id="3a426676" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-ponuka-pre-startupy">Ponuka pre startupy</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-78794d0e PromoBanners__footer elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="78794d0e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2ac95541" data-id="2ac95541" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c3de72c elementor-widget elementor-widget-text-editor" data-id="c3de72c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Špeciálna ponuka pre vybrané tímy<br><a href="https://www.liveagent.sk/startupy/">Zobraziť podmienky</a></p> </div> </div> <div class="elementor-element elementor-element-7973f36e Button Button--outline Button--outline__white elementor-widget elementor-widget-button" data-id="7973f36e" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.sk/startupy/#signupform"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Požiadajte o startup ponuku</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-603899fd ComparePlans__sectionTitle Block Block--redesign__basic urlslab-skip-all elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="603899fd" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-166ca8e0" data-id="166ca8e0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2ec0d2aa elementor-widget elementor-widget-heading" data-id="2ec0d2aa" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-porovnanie-plnov">Porovnanie plánov</h2> </div> </div> <div class="elementor-element elementor-element-6e4303f9 elementor-widget elementor-widget-text-editor" data-id="6e4303f9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Pozrite si naše porovnania plánov a vyberte si ten najlepší pre vás</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-3cca59cf ComparePlans urlslab-skip-all elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3cca59cf" data-element_type="section" id="comparePlans"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71471617 wrapper__wide" data-id="71471617" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2053000e ComparePlans__header elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2053000e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-4107633f ComparePlans__header--switchers" data-id="4107633f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-48d9e0fc elementor-widget elementor-widget-html" data-id="48d9e0fc" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="compare-differences" name="compare"> <input class="switcher__input" type="radio" id="compare-all" name="compare" checked> <div class="switcher switcher__simple" data-switcher="compare"> <label for="compare-differences">Iba rozdiely</label> <div class="switcher__switch"></div> <label for="compare-all" class="active">Všetky funkcie</label> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-45801f62 Pricing__program first" data-id="45801f62" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-cd968ea elementor-widget elementor-widget-heading" data-id="cd968ea" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-small-business">Small <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-6f262605 elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="6f262605" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.sk/skusobna-verzia/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Vyskúšajte zadarmo</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-38c75675 Pricing__program" data-id="38c75675" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-83a00df elementor-widget elementor-widget-heading" data-id="83a00df" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-medium-business">Medium <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-2e6f7feb elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="2e6f7feb" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.sk/skusobna-verzia/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Vyskúšajte zadarmo</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-5d231aa7 Pricing__program popular" data-id="5d231aa7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-acdcbb3 LabelTag popular elementor-widget elementor-widget-text-editor" data-id="acdcbb3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Najobľúbenejšie</p> </div> </div> <div class="elementor-element elementor-element-47d29db1 elementor-widget elementor-widget-heading" data-id="47d29db1" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-large-business">Large <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-17502806 elementor-align-center Button Button--full elementor-widget elementor-widget-button" data-id="17502806" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.sk/skusobna-verzia/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Skúste to zdarma</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-438e1a82 Pricing__program last" data-id="438e1a82" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-38db36b8 elementor-widget elementor-widget-heading" data-id="38db36b8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-enterprise">Enterprise</h3> </div> </div> <div class="elementor-element elementor-element-3d5bcb9 elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="3d5bcb9" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.sk/ukazka-softveru/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Rezervujte si demo</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-655dfe79 elementor-widget elementor-widget-posts" data-id="655dfe79" data-element_type="widget" data-settings='{"full_content_row_gap":{"unit":"px","size":0,"sizes":[]}}' data-widget_type="posts.full_content"> <div class="elementor-widget-container"> <div class="elementor-posts-container elementor-posts elementor-posts--skin-full_content elementor-grid"> <article class="elementor-post elementor-grid-item post-978700 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.sk/pricing-table/ceny/"> Ceny </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.73"> <figure class="wp-block-table"> <table class="compare-price"> <tbody> <tr> <td>Za agenta/mesiac, účtované ročne <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Ceny sa účtujú ročne a vypočítavajú sa na základe počtu agentov, ktorých pridáte do systému. Ak v priebehu roka pridáte viac agentov, vygeneruje sa žiadosť o doplnenie s rovnakou zníženou sadzbou.</span></div> </td> <td>$15</td> <td> <div class="price"> <div class="price--basic">$29</div> </div> </td> <td> <div class="price"> <div class="price--basic">$49</div> </div> </td> <td>Y</td> <td> <div class="price"> <div class="price--basic">$69</div> </div> </td> </tr> <tr> <td>Za agenta/mesiac, účtované ročne <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Ceny sa účtujú mesačne a vypočítavajú sa na základe počtu agentov, ktorých pridáte do systému. Ak v priebehu mesiaca pridáte viac agentov, vygeneruje sa žiadosť o doplnenie za rovnakú zníženú sadzbu.</span></div> </td> <td>$19</td> <td> <div class="price"> <div class="price--basic">$35</div> </div> </td> <td> <div class="price"> <div class="price--basic">$59</div> </div> </td> <td>Y</td> <td> <div class="price"> <div class="price--basic">$85</div> </div> </td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-825367 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.sk/pricing-table/komunikacne-kanaly/"> Komunikačné kanály </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.73"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Zákaznícky portál <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Nastavte zákaznícky portál doplnený o vedomostnú základňu, fórum a často kladené otázky. <a title="Features - Customer Portal" href="/features/customer-portal/">Funkcia zákazníckeho portálu</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Kontaktné formuláre – Tlačidlá Kontaktujte nás <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Poskytnite svojim zákazníkom možnosť kontaktovať vás prostredníctvom kontaktného formulára, ktorý je umiestnený priamo na vašom webe. <a title="Features - Contact Forms" href="/features/contact-forms/">Funkcia kontaktného formulára</a></span></div> </td> <td>3</td> <td>10</td> <td>50</td> <td>1</td> <td>200</td> </tr> <tr> <td>Kontaktné formuláre – na stránke <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Poskytnite svojim zákazníkom možnosť kontaktovať vás prostredníctvom kontaktného formulára, ktorý je umiestnený priamo na vašom webe.<a title="Features - Contact Forms" href="/features/contact-forms/">Funkcia kontaktného formulára</a></span></div> </td> <td>3</td> <td>10</td> <td>50</td> <td>1</td> <td>200</td> </tr> <tr> <td>Slack upozornenia <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Dostávajte upozornenie zo Slacku zakaždým, keď dostanete nový tiket alebo odpoveď na tiket v LiveAgente. <a title="Features - Slack" href="/features/slack/">Funkcia Slack upozornení</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Zákaznícke fórum <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Create an online community forum for your users. Empower them to ask questions, provide answers, and lead discussions. <a title="Features - Forum" href="/features/customer-forum/">Customer forum feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Email tiketing – prichádzajúce emailové účty <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Inteligentné e-mailové tikety zaisťujú, že sa žiadne e-maily nestratia alebo nezostanú nezodpovedané. Náš tiketing systém tiež zabraňuje duplicitným odpovediam pomocou funkcie detekcie kolízie agentov. <a title="Preskúmajte výber tiketing softvéru, ktorý je na trhu najpoužívanejší. Vyberte si ideálny tiketing nástroj a posuňte svoje služby na vyššiu úroveň." href="/ticketing-software/">Tiketing funkcie</a></span></div> </td> <td>3</td> <td>10</td> <td>150</td> <td>2</td> <td>150</td> </tr> <tr> <td>Email tiketing – Odchádzajúce e-mailové účty <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Inteligentné e-mailové tikety zaisťujú, že sa žiadne e-maily nestratia alebo nezostanú nezodpovedané. Náš tiketing systém tiež zabraňuje duplicitným odpovediam pomocou funkcie detekcie kolízie agentov. <a title="Preskúmajte výber tiketing softvéru, ktorý je na trhu najpoužívanejší. Vyberte si ideálny tiketing nástroj a posuňte svoje služby na vyššiu úroveň." href="/ticketing-software/">Tiketing funkcie</a></span></div> </td> <td>3</td> <td>10</td> <td>150</td> <td>2</td> <td>150</td> </tr> <tr> <td>Tlačidlo live chatu <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Získajte dôveru zákazníkov a zvýšte predaj s prispôsobenou podporou live chatu v reálnom čase. <a title="Preskúmajte výber najlepšieho live chat softvéru na trhu. Vyberte si ideálny live chat softvér pre svoj web a posuňte svoje služby zákazníkom na vyššiu úroveň." href="https://www.liveagent.sk/live-chat-softver/">Funkcie live chatu</a></span></div> </td> <td>2</td> <td>5</td> <td>50</td> <td>1</td> <td>100</td> </tr> <tr> <td>Proaktívne pozvánky na chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Zapojte návštevníkov svojich webových stránok tým, že ich pozvete na chat s vašimi agentmi. <a title="Funkcie - Proaktívne pozvánky na chat" href="/features/proactive-chat-invitations/">Funkcia proaktívnych pozvánok na chat</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Call centrum <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Využívajte call centrum na efektívne riadenie a spracovanie interakcií so zákazníkmi. <a title="Funkcie - Call centrum" href="/features/call-center-overview/">Funkcia call centra</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Tlačidlá spätnej väzby <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Povzbudzujte zákazníkov, aby vám posielali nové nápady a spätnú väzbu pre budúci vývoj. <a title="Features - Feedback Suggestions" href="/features/feedback-suggestions/">Funkcia spätnej väzby a návrhov</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Viber <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Odpovedajte na správy z Viberu priamo z ovládacieho panela LiveAgenta. <a title="Features - Viber" href="/features/viber/">Funkcia Viber</a></span></div> </td> <td>39$/mesiac</td> <td>39$/mesiac</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Twitter <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Monitorujte jedinečné kľúčové slová a odpovedajte na tweety, ktoré vyžadujú akciu. Všetky odpovede zo služby LiveAgenta sa odosielajú ako tweety. <a title="Funkcie - Twitter" href="/integrations/twitter/">Funkcia Twitter</a></span></div> </td> <td>39$/mesiac</td> <td>39$/mesiac</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Facebook <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Odpovedajte na správy, príspevky, komentáre alebo zmienky na Facebooku priamo z LiveAgenta. <a title="Features - Facebook" href="/integrations/facebook/">Funkcia Facebook</a></span></div> </td> <td>39$/mesiac</td> <td>39$/mesiac</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Facebook + Instagram <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Integrácia Instagramu nie je možná bez integrácie Facebooku. <a title="Features - Instagram" href="/integrations/instagram/">Funkcia Instagram</a></span></div> </td> <td>39$/mesiac + 19$/mesiac</td> <td>39$/mesiac + 19$/mesiac</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>WhatsApp <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Integrujte svoje číslo WhatsApp do tiketing systému LiveAgenta a použite ho na odpovedanie na správy WhatsApp v rámci tiketing systému. Poznámka: Integrácia momentálne funguje iba s číslami Twilio a 360dialog.</span></div> </td> <td>—</td> <td>—</td> <td>3 čísla</td> <td>—</td> <td>3+ čísla</td> </tr> <tr> <td>Funkcia videohovoru <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Zvýšte odchádzajúce predaje a zvýšte spokojnosť zákazníkov s našou funkciou videohovoru. Buďte osobný a nezabudnite sa usmievať! <a title="Funkcie - Videohovor" href="/features/video-chat/">Funkcia videohovoru</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-825428 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.sk/pricing-table/sprava-konverzacii/"> Správa konverzácií </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.73"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>História tiketu <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Uchovávajte všetky tikety a prepisy chatov na neurčito.<br> Kedykoľvek získate prístup ku všetkým minulým tiketom, chatom a nahrávkam hovorov na účely zabezpečenia kvality, právne alebo školiace účely.</span></div> </td> <td>Neobmedzené</td> <td>Neobmedzené</td> <td>Neobmedzené</td> <td>7 dní</td> <td>Neobmedzené</td> </tr> <tr> <td>Zlúčiť tikety <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Dostali ste viacero tiketov na rovnaký problém a chcete ich zlúčiť? Žiaden problém! Použite našu funkciu <a title="Funkcie - Zlúčenie tiketov" href="/features/merge-tickets/">zlúčenia tiketov.</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Vlastné polia tiketov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Dozvedeli ste sa nejaké cenné informácie? Vytvorte vlastné pole tiketu a pridajte ho na tiketing informačný panel. <a title="Funkcie - Polia tiketov" href="/features/ticket-fields/">Funkcia vlastného poľa tiketu</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Rozdelenie tiketov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Dostali ste tiket s viacerými žiadosťami? Rozdeľte tiket na dva a každý priraďte inému agentovi/oddeleniu. <a title="Funkcie - Rozdeliť tiket" href="/features/split-tickets/">Funkcia delenia tiketov</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Interné tikety <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vytvorte internú poznámku pre svojich kolegov. Poznámky sú viditeľné iba pre agentov, takže sa nemusíte obávať, že ostatní koncoví používatelia alebo zákazníci uvidia vaše súkromné poznámky. <a title="Funkcie - Interné tikety" href="/features/internal-tickets/">Interné tikety</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Prílohy <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Prílohy (obrázky, hudba, video, dokumenty atď.) jednoducho presuňte myšou a zdieľajte ich so svojimi zákazníkmi. <a title="Funkcie - Prílohy" href="/features/attachments/">Fukncia príloh</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Hromadné akcie tiketov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vyberte viacero tiketov naraz a spustite hromadné akcie, aby ste ušetrili čas. Pomocou tejto funkcie môžete jediným kliknutím vyriešiť, preniesť alebo odstrániť viacero tiketov. <a title="Funkcie - Hromadné akcie" href="/features/mass-actions/">Funkcia hromadnej akcie tiketov</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Algoritmus Na vyriešenie <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Automaticky uprednostňujte tikety, ktoré je potrebné vyriešiť podľa dohôd o úrovni služieb (SLA) a dátumu a času, kedy boli prijaté. <a title="Funkcie - Tlačidlo Na vyriešenie" href="/features/to-solve-button/">To Solve Feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Prieskum spokojnosti s tiketom <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Po každej interakcii automaticky odosielajte e-maily s prieskumom spokojnosti s tiketmi, aby ste zaistili, že vaši zákazníci dostanú vysokokvalitné služby.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Prispôsobiteľné štítky <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Pridajte vlastné štítky na usporiadanie a filtrovanie tiketov a zároveň si pozrite ich obsah na prvý pohľad.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Vlastné filtre tiketov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vytvorte jedinečné filtre tiketov, ktoré uľahčia vyhľadávanie a filtrovanie. <a title="Funkcie - Filters" href="/features/filters/">Funkcia vlastných filtrov tiketov</a></span></div> </td> <td>300 filtrov/agenta</td> <td>500 filtrov/agenta</td> <td>1000 filtrov/agenta</td> <td>50 filtrov/agenta</td> <td>5000 filtrov/agenta</td> </tr> <tr> <td>Poznámky agenta k tiketom <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Pridajte k tiketom súkromné poznámky. Súkromné poznámky sú viditeľné iba pre agentov, takže sa nemusíte obávať, že by ich vaši zákazníci alebo iní koncoví používatelia videli. <a title="Funkcie - Poznámky" href="/features/notes/">Funkcia poznámok agenta k tiketom</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Panely v reálnom čase <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Prehľad štatistík používania v reálnom čase.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Prevody tiketov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Preneste tikety k agentom alebo oddeleniam, ktoré sú najlepšie vybavené na ich vyriešenie, jediným kliknutím.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>WYSIWYG editor <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Použite náš WYSIWYG editor na úpravu obsahu vašich e-mailov, e-mailových šablón a článkov databázy znalostí.<a title="Funkcie - Wysiwyg Editor" href="/features/wysiwyg-editor/">Funkcia WYSIWYG editor</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Viaceré karty tiketov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Riešite viac ako jeden tiket naraz? Žiaden problém! Otvorte viacero kariet tiketov v aplikácii LiveAgenta a prepínajte tam a späť podľa potreby.<a title="Funkcie - Viaceré karty tiketov" href="/features/multiple-ticket-tabs/">Funkcia viacerých kariet tiketov</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Pracovné hodiny <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Kedy ste pripravení pomôcť svojim zákazníkom? Dajte im vedieť pomocou <a title="Funkcie - Pracovné hodiny" href="/features/business-hours/">Funkcie otváracích hodín</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Oddelenia <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vytvorte oddelenia predaja, marketingu a technickej podpory pre jednoduchšie smerovanie tiketov a rozdelenie zodpovedností.<a title="Funkcie - Oddelenia" href="/features/departments/">Funkcia oddelení</a></span></div> </td> <td>10</td> <td>20</td> <td>150</td> <td>3</td> <td>300</td> </tr> <tr> <td>Role v oddeleniach</td> <td>—</td> <td>—</td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Predpripravené odpovede <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Zrýchlite svoje odpovede pomocou predpripravených sekvencií textu. <a title="Funkcie – makrá vopred pripravených správ" href="/features/canned-messages-macros/">Funkcia predpripravených správ</a></span></div> </td> <td>20</td> <td>100</td> <td>500</td> <td>—</td> <td>1000</td> </tr> <tr> <td>Kontakty a Skupiny <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Segmentujte zákazníkov podľa záujmov, veku, národnosti alebo akejkoľvek inej metriky.<a title="Funkcie - Kontakty" href="/features/contacts/">Funkcia Kontakty</a> a <a title="Funkcie – Skupiny kontaktov" href="/features/contact-groups/">Funkcia Skupiny</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Preddefinované odpovede <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vytvorte preddefinované odpovede na otázky podpory, na ktoré možno odpovedať všeobecnou odpoveďou. <a title="Funkcie - Preddefinované odpovede" href="/features/predefined-answers/">Funkcia preddefinovaných odpovedí</a></span></div> </td> <td>20</td> <td>100</td> <td>500</td> <td>—</td> <td>1000</td> </tr> <tr> <td>Prepisy chatov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Potrebujú vaši zákazníci kópiu konverzácie, ktorú s vami viedli? Poskytnite im prepisy chatov prostredníctvom e-mailu.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Zdieľanie súborov cez chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Náš live chat podporuje zdieľanie súborov JPG, JPEG, PNG, GIF, PDF a TXT.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Okno mobilného chatu <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Naše widgety live chatu sú citlivé – zákazníci môžu ľahko začať chatovať na mobilnom zariadení alebo počítači.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Nastavenie uvítacej správy chatu <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Odošlite automatizované uvítacie správy chatu svojim novým návštevníkom webu, aby ste im ukázali, že ste online a môžete im v prípade potreby pomôcť.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Sledovanie návštevníkov v reálnom čase <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Sledujte, čo robia návštevníci vášho webu. Zistite, ktoré adresy URL majú otvorené, ako dlho si prehliadajú jednotlivé stránky, a dostanete upozornenie, keď prejdú na novú stránku na vašom webe.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Prieskumy spokojnosti s chatom <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Získajte okamžitú spätnú väzbu po každej interakcii so zákazníkom. Zistite, ako sa môžete zlepšiť, čo bolo urobené správne, a priebežne sledujte spokojnosť zákazníkov. <a title="Hodnotenie agentov" href="https://support.liveagent.com/528966-Agent-ranking">Funkcia hodnotenia agentov</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Sledovanie času <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Sledovaním pracovných návykov svojho agenta získate hlbšie pochopenie výkonu vašej technickej podpory. Pozrite sa, ako dlho im trvá odpoveď na každý tiket, ako dlho boli online alebo ako dlho mali prestávky. <a title="Funkcie - Sledovanie času" href="/features/time-tracking/">Funkcia sledovania času</a></span></div> </td> <td>19$/mesiac</td> <td>19$/mesiac</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Zoradenie hovorov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Ak sú všetci online agenti zaneprázdnení prebiehajúcimi hovormi, LiveAgent automaticky vytvorí rad hovorov pre nových volajúcich.<a title="Indikátor poradia chatu a hovorov" href="https://support.liveagent.com/830459-ChatCall-queue-indicator">Indikátor poradia hovorov</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>IVR <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Zlepšite zážitok z call centra svojich zákazníkov navrhnutím komplexných stromov interaktívnej hlasovej odozvy (IVR), ktoré ich nasmerujú na správne oddelenie podpory alebo agenta. <a title="Priveďte svojich zákazníkov k odborníkom počas hlasových hovorov pomocou interaktívnej hlasovej odozvy. Vytvorte si vlastné stromy IVR a smerujte hovory tam, kam chcete." href="/features/ivr-interactive-voice-response/">Funkcia IVR</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Nahrávanie hovorov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Neobmedzené nahrávanie hovorov zaisťuje, že budete vždy chránené vysokokvalitnými záznamami vašich hovorov vždy, keď ich budete najviac potrebovať. <a title="Funkcie - Neobmedzené nahrávanie hovorov" href="/features/unlimited-call-recordings/">Funkcia neobmedzeného nahrávania hovorov</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Smerovanie a prenosy hovorov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Softvér nášho call centra je vybavený ACD a obsluhovaným presmerovaním hovorov. Užite si oddnes bezproblémový prechod z jedného oddelenia alebo agenta do druhého. <a title="Funkcie - Smerovanie hovorov" href="/features/call-routing/">Smerovanie hovorov</a> a <a title="Funkcie - Presmerovanie hovorov" href="/features/call-transfers/">Funkcia presmerovania hovorov</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Vlastné roly <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vytvárajte a pomenovávajte roly a prispôsobujte povolenia agentov. Funkcia <a title="Funkcie – Vlastné roly" href="/features/custom-roles/">Vlastné roly</a></span></div> </td> <td>—</td> <td>—</td> <td>3</td> <td>—</td> <td>40</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-825444 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.sk/pricing-table/prisposobenie/"> Prispôsobenie </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.73"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Kľúče API <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Limit rýchlosti API je momentálne nastavený na 180 žiadostí za minútu, ktoré sa počítajú pre každý kľúč API samostatne. <a title="Funkcie - API" href="https://support.liveagent.com/931802-API-rate-limit-API-requests-limit">Limit rýchlosti API</a></span></div> </td> <td>1</td> <td>5</td> <td>10</td> <td>—</td> <td>100</td> </tr> <tr> <td>Šablóny e-mailov zákazníkov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Nakonfigurujte e-mailové šablóny pre svojich zákazníkov a agentov. Všetky e-mailové šablóny odoslané z LiveAgenta môžu byť naformátované ako e-maily vo formáte HTML alebo ako obyčajný text. <a title="Funkcie - E-mailové šablóny" href="/features/email-templates/">Funkcia e-mailových šablón</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Pravidlá a časové pravidlá <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vytvorte si vlastné spúšťače, pravidlá automatizácie a časové pravidlá na urýchlenie opakujúcich sa úloh, ktoré si nevyžadujú pozornosť vašich agentov. <a title="Funkcie - Pravidlá" href="/features/rules/">Pravidlá</a> a <a title="Funkcie - Časové pravidlá" href="/features/time-rules/">Funkcia časových pravidiel</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Gamifikácia <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Motivujte, bavte sa, zvyšujte produktivitu a podporujte spoluprácu v tímoch. <a title="Funkcie – Gamifikácia" href="/features/gamification-features/">Funkcia gamifikácie</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Prispôsobenie widgetov kontaktného formulára <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vyberte si widget kontaktného formulára z našej galérie šablón a prispôsobte si ho tak, aby zodpovedal estetike vašej firmy.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Prispôsobenie widgetu chatu <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vyberte si widget chatu z našej galérie šablón a prispôsobte ho tak, aby zodpovedal palete farieb vašej firmy.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Konfigurácia zvuku <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Prispôsobte alebo vypnite všetky zvuky upozornení, ktoré počujete v aplikácii LiveAgenta. Vyberte si z našich existujúcich zvukov alebo nahrajte svoje vlastné súbory. <a title="Funkcie - Zvuky" href="/features/sounds/">Funkcia konfigurácie zvuku</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Hľadať a nahradiť <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">LiveAgent dokáže automaticky vyhľadať špecifické reťazce v každej prichádzajúcej správe a nahradiť ich niečím iným pred zobrazením alebo uložením do databázy. <a title="Funkcie - Nahradiť a vyhľadávať" href="/features/search-replace/">Funkcia Hľadať a nahradiť</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Prispôsobenie widgetu hovorov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vytvorte lákavé widgety na hovory alebo si vyberte z našej galérie šablón. Prispôsobte akýkoľvek existujúci dizajn podľa svojich potrieb.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Prispôsobenie widgetu pre videohovory <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vytvorte pútavé widgety pre videohovory alebo si vyberte existujúci dizajn z našej galérie šablón. Prispôsobte si akúkoľvek existujúcu šablónu podľa svojich potrieb.</span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Znalostná báza <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vytvorte kategórie na svojom zákazníckom portáli na základe vašich produktov, služieb alebo typov zákazníkov. Pridajte články databázy znalostí, fóra alebo nástenky spätnej väzby. <a title="Funkcie – Znalostná báza" href="/features/knowledge-base/">Znalostná báza</a></span></div> </td> <td>1</td> <td>1</td> <td>2</td> <td>1</td> <td>10</td> </tr> <tr> <td>Dodatočná znalostná báza <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Viacnásobná báza znalostí* vám dáva možnosť vytvárať neobmedzené množstvo samostatných zákazníckych portálov, kde každý z nich môže mať svoj vlastný jedinečný dizajn, nastavenia a obsah. <a title="Funkcie - Viacnásobná báza znalostí" href="/features/multi-knowledge-base/">Znalostná báza</a></span></div> </td> <td>19$/mesiac/znalostná báza</td> <td>19$/mesiac/znalostná báza</td> <td>19$/mesiac/znalostná báza</td> <td>—</td> <td>19$/mesiac/znalostná báza</td> </tr> <tr> <td>Bez brandingovej značky <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Odstráňte značku LiveAgenta z okien a tlačidiel live chatu, znalostnej bázy/zákazníckeho portálu, okien a tlačidiel hovorov, kontaktných formulárov, formulárov spätnej väzby a e-mailových šablón.</span></div> </td> <td>—</td> <td>19$/mesiac/účet</td> <td>19$/mesiac/účet</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Vlastné parkovanie domény <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Zaparkujte svoj účet LiveAgent, aby ste ho sprístupnili z vašej vlastnej domény. <a title="Custom domain parking" href="https://support.liveagent.com/018505-LiveAgent-Domain-parking-guide">Vlastné parkovanie domény</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-958598 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.sk/pricing-table/ai-features/"> AI funkcie </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.73"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>AI Answer Assistant <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="badge__new">nové</span><span class="Tooltip__text">Vylepšite svoju zákaznícku podporu pomocou AI Answer Assistant. Generujte vďaka ChatGPT a vášmu kľúču OpenAI API vylepšené e-mailové odpovede, zefektívňuje odpovede a zvýšte efektivitu agentov.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td>—</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-825922 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.sk/pricing-table/reporting-4/"> Hlásenia </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.73"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Prehľad analýz <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Získajte prehľad o svojej zákazníckej podpore. Zistite, kto komunikuje s vašou spoločnosťou a monitorujte službu, ktorú dostáva. <a title="Funkcie – Prehľad analýz" href="/features/analytics-overview/">Funkcia prehľadu analýz</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Správa o výkonnosti <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Monitorujte výkon svojich agentov podpory. Zistite, kto je najproduktívnejší, kto uprednostňuje e-maily pred live chatmi a kto v priebehu času prináša konzistentné výsledky. <a title="Funkcie – Prehľad výkonnosti" href="/features/performance-report/">Funkcia prehľadu výkonnosti</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Prehľady agenta <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Vytvárajte prehľady agentov pre pracovný čas, zodpovedané tikety, chaty, hovory, predaje, hodnotenia a ďalšie z určitého časového rozsahu. <a title="Fukncie - Správa agenta" href="/features/agent-report/">Funkcia prehľad agenta</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Hodnotenia agentov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Generujte správy o hodnotení agentov doplnené o komentáre zákazníkov. <a title="Funkcia - Prehľad hodnotenia agentov" href="/features/agent-ranking-overview/">Funkcia hodnotenia agentov</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Správa oddelenia <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Generujte správy o počte zodpovedaných tiketov, chatov, hovorov a ďalších oddelení v určitom časovom rozsahu. <a title="Funkcia - Správa oddelenia" href="/features/department-report/">Funkcia správy oddelenia</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Správa kanála <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">LiveAgent vám poskytuje podrobné informácie o každom komunikačnom kanáli: e-mail, live chat, call centrum, kontaktné formuláre, Instagram, správy na Facebooku, Tweety atď. <a title="Funkcie - Správa kanála" href="/features/channel-report/">Funkcia prehľadu kanála</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Správa štítkov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Generujte prehľady štítkov z určitého časového obdobia. Jednotlivé položky je možné triediť podľa časového rozsahu, oddelenia, kanála a agenta. <a title="Funkcie - Prehľady značiek" href="/features/tag-reports/">Funkcia prehľadu značiek</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>História tiketu <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Filtrujte tikety podľa dňa, týždňa, mesiaca, roku alebo vlastného rozsahu dátumov a vygenerujte prehľad histórie tiketov. Zistite, ktoré oddelenia mali najviac pridelených tiketov, ktorí agenti ich riešili, ich aktuálne stavy a podobne.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Správa o mojej práci <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Generujte prehľady o práci, ktorú ste vykonali za deň, týždeň, mesiac, rok alebo počas vlastného rozsahu dátumov. Zistite, koľko tiketov vám bolo priradených, z akého kanála prišli a ich aktuálny stav.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Dostupnosť agenta pre hovory, chaty, tiket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Sledujte dostupnosť svojich agentov a zistite, kedy presne sú online (dátum, hodiny, od, do). <a title="Funkcie - Dostupnosť agenta" href="/features/agent-availability/">Funkcia dostupnosti agenta</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Dostupnosť hovoru, chatu <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Generujte správy o dostupnosti každého agenta na prijímanie hovorov a chatov. Zistite, kto je najviac zapojený a kto potrebuje zvýšiť svoje úsilie o podporu.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Hovor, chat, načítanie tiketov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Zistite, ktorí agenti mali priradených najviac tiketov, hovorov a chatov, aby ste mohli porovnať a optimalizovať pracovné zaťaženie svojho agenta.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-825923 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.sk/pricing-table/integrations-4/"> Integrácie </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.73"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Integrácie <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Získajte prístup ku všetkým doplnkom a integráciám LiveAgenta s inými softvérovými riešeniami na zjednotenie a zjednodušenie vášho pracovného toku.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-825957 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.sk/pricing-table/podpora-a-sluzby/"> Podpora a služby </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.73"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Zákaznícka podpora <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Ponúkame 24/7 zákaznícku podporu po celý rok. Kontaktujte nás cez live chat, e-mail, telefón, sociálne siete alebo cez náš zákaznícky portál. Ponúkame aj viacjazyčnú podporu.</span></div> </td> <td>najlepšie úsilie</td> <td>24/7</td> <td>24/7</td> <td>najlepšie úsilie</td> <td>24/7</td> </tr> <tr> <td>Nastavenie na mieru (White glove setup) <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Pohodlne sa usaďte a relaxujte, kým vám nastavíme účet LiveAgent. Prihláste sa do systému helpdesk pripraveného na použitie, ktorý zvýši produktivitu vášho agenta a zlepší vaše služby zákazníkom.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Aplikácie pre iPhone/Android <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Ponúkame aplikáciu LiveAgenta pre operačné systémy Android aj iOS. <a title="Funkcie – Mobilný telefón" href="/features/mobile-help-desk/">Funkcia mobilných aplikácií pre iPhone/Android</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Podpora viacerých jazykov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">LiveAgent v súčasnosti podporuje 45 jazykových prekladov, pričom nové sa pravidelne pridávajú. <a title="Funkcie – Viacjazyčná podpora" href="/features/multilingual-support/">Funkcia podpory viacerých jazykov</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Podpora viacerých webových stránok <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Máte viacero firiem, produktov alebo subdomén s jedinečnými webovými stránkami? Žiadny problém, LiveAgent dokáže načítať a zefektívniť všetky tikety do jedného účtu LiveAgent.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Podpora viacerých značiek <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Spravujte helpdesk komunikáciu pre viaceré značky a firmy z jedného softvéru.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Hardvérový IP telefón <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Cítite sa pohodlnejšie pri používaní hardvérového telefónu? Žiaden problém! Prepojte ho s LiveAgentom, aby ste na ňom mohli prijímať hovory. Nie je potrebné používať softvérové telefóny alebo prijímať hovory v prehliadači, ak sa vám to nepáči.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Online produktové školenie <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Naplánujte školenie LiveAgenta pre vášho manažéra podpory, aby mu pomohlo lepšie porozumieť nástroju alebo aby mu pomohlo s niektorými výzvami pri konfigurácii, s ktorými sa môže stretnúť počas práce s LiveAgentom.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Senior manažér účtu <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Podpora od manažéra účtu ako priameho kontaktného miesta. Manažéra účtu možno poskytnúť na požiadanie v rámci Veľkého plánu pre účty s viac ako 50 agentmi.</span></div> </td> <td>—</td> <td>—</td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Špecializovaný tím pre nástup nových zákazníkov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Získajte pomoc s nastavením s nastavením na mieru od našej skupiny expertov, ktorí vám pomôžu začať s nástrojmi a funkciami LiveAgenta.</span></div> </td> <td>—</td> <td>—</td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-826058 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.sk/pricing-table/bezpecnost-a-povolenia/"> Bezpečnosť a povolenia </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.73"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Dátové centrá EU/US/UK/SG <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">V súčasnosti máme viacero dátových centier po celom svete. Naše zákaznícke účty inštalujeme na najlepší možný serverový bod v závislosti od toho, kde sa nachádzajú, a berieme do úvahy ich vnútroštátne zákony. <a title="Funkcie – Viaceré dátové centrá" href="/features/multiple-data-centers/">Viaceré dátové centrá</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Integrácia SpamAssassin <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Ušetrite čas a bojujte proti spamu s automatickým filtrovaním spamu. LiveAgent implementuje antispamovú platformu SpamAssassin, ktorá blokuje spam. <a title="Funkcie - Filtre spamu" href="/features/spam-filters/">Funkcia filte SPAMu</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Obmedzenie prístupu k panelu agentov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Obmedzte počet čísel IP, ktoré majú prístup k vášmu panelu agentov.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Správa zásad hesiel <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">LiveAgent zaisťuje, že heslo, ktoré si vyberiete pre svoj účet, nebolo prelomené pri predchádzajúcich únikoch údajov.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Dvojstupňové overenie <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Chráňte svoj účet LiveAgent pomocou hesla a dodatočného kódu z mobilnej aplikácie Google Authenticator. <a title="Funkcie - Dvojstupňové overenie" href="/features/2-step-verification/">funkcia dvojstupňové overenie.</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Šifrovanie HTTPS <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Všetky hostované účty LiveAgent bežia na zabezpečenom pripojení pomocou protokolu HTTPS. <a title="Funkcie – šifrovanie HTTPS" href="/features/https-encryption/"> Funkcia šifrovania HTTPS.</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Zoznam zakázaných návštevníkov <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Spamuje vás niekto alebo je nepríjemný? Zakážte im IP adresu, aby ste im zabránili chatovať s vami. Keď budete pripravení, zrušte zákaz tým, že si pozriete zoznam návštevníkov, ktorí majú zakázaný prístup k vášmu chatuu.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Revízny záznam <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Našli ste niečo podozrivé? Skontrolujte revízny záznam, aby ste videli, aké akcie každý agent vykonal počas určitého časového obdobia. <a title="Funkcie - Revízny záznam" href="/features/audit-log/">Funkcia revízneho záznamu</a></span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>SSO <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Použite jednotné prihlásenie (SSO), aby ste svojim agentom uľahčili prihlasovanie. Prihláste sa raz bez opätovného zadávania autentifikačných faktorov a urýchlite proces.</span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Vstavaný e-mailový server <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Použite naše mailové servery na odosielanie emailov z LiveAgent na základe vašej potvrdenia, namiesto vášho serveru.</span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> <tr> <td>Prispôsobenie systémových e-mailových šablón <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Zmeňte znenie a dizajn všetkých systémových e-mailov a prispôsobte si ich, kedykoľvek budete potrebovať.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-826059 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.sk/pricing-table/automatizacia/"> Automatizácia </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.73"> <figure class="wp-block-table"><table><tbody><tr><td>Pravidlá udalostí <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Nastavte automatizačné pravidlá pre rôzne udalosti a určte, aké akcie sa vykonajú automaticky vždy, keď sa vyskytne konkrétna udalosť v LiveAgent.</span></div> </td><td>50</td><td>150</td><td>500</td><td>—</td><td>1000</td></tr><tr><td>Časové pravidlá <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Nastavte pravidlá založené na čase, ktoré budú vykonávať akcie automaticky po uplynutí určitých časových období vo vašom systéme LiveAgent.</span></div> </td><td>—</td><td>30</td><td>100</td><td>—</td><td>200</td></tr><tr><td>SLA pravidlá <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Nastavte interné pravidlá dohody o úrovni služieb (SLA), ktoré zaistia bezproblémové používanie pre vašich agentov a zákazníkov. Použite ich na určenie zodpovednosti, sankcií a nápravných opatrení na udržanie správneho pracovného postupu.</span></div> </td><td>—</td><td>5</td><td>50</td><td>—</td><td>100</td></tr><tr><td>SLA levely <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#info-circle"></use></svg><span class="Tooltip__text">Nastavte pravidlá zmluvy o úrovni služieb (SLA) na viacerých úrovniach, aby ste zaistili správne pracovné postupy na viac ako jednej úrovni. Môžete ich použiť na špecifikovanie pracovných postupov za rôznych okolností.</span></div> </td><td>—</td><td>5</td><td>20</td><td>—</td><td>100</td></tr></tbody></table></figure> </div> </article> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-51ec33a6 Block Block--redesign Block--redesign__successtories Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="51ec33a6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44cbf456 wrapper" data-id="44cbf456" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6e73a993 elementor-widget elementor-widget-heading" data-id="6e73a993" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-tie-najlepie-sksenosti-zkaznkov-s-vytvoren-prostednctvom-liveagenta">Tie <span class="highlight-gradient">najlepšie skúsenosti zákazníkov</span> sú <br>vytvorené prostedníctvom LiveAgenta</h2> </div> </div> <div class="elementor-element elementor-element-873d462 elementor-widget elementor-widget-shortcode" data-id="873d462" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <section class="success__stories"> <ul class="success__stories__list"> <li class="success__stories__item"> <article data-category="" data-region="" class="success__stories__item__article post-284949 ms_success-stories type-ms_success-stories status-publish has-post-thumbnail hentry"> <a href="https://www.liveagent.sk/uspesne-pribehy/satur/" class="success__stories__item__link" title="Read Satur's story" hreflang="sk-SK" onover-preload="1"></a> <div class="success__stories__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/05/satur.jpg"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/db4f001f202708626e3e015875c5ea02/satur-700x209.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/48acb7db1848f1957c39a400f48c1033/satur-700x209.jpg" alt="Read Satur's story" data-src="https://www.liveagent.sk/wp/urlslab-download/48acb7db1848f1957c39a400f48c1033/satur-700x209.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"></picture> </div> <div class="success__stories__item__content"> <h3 class="success__stories__item__title" id="h-satur"> Satur </h3> <div class="success__stories__item__excerpt"> <p itemprop="abstract" class="item-excerpt"> Cestovná kancelária SATUR je najväčšia slovenská cestovná kancelária s viac ako 100-ročnými skúsenosťami a 90 000 spokojnými klientmi, ktorí majú možnosť každý rok vycestovať do viac ako 150 krajín sveta. </p> <p class="learn-more"> <a href="https://www.liveagent.sk/uspesne-pribehy/satur/" class=" icn-after-arrow-right" title="Satur vám už 100 rokov prináša bezstarostné cestovateľské zážitky s najširšou ponukou dovoleniek. Objavte, ako efektívna komunikácia s LiveAgentom zlepšuje naše služby a zabezpečuje spokojnosť 90,000 klientov ročne. Pridajte sa k nám a zažite kvalitnú podporu na cestách!" hreflang="sk-SK" onover-preload="1"> Prečítajte si viac o Satur <svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#arrow-right"></use></svg></a> </p> </div> </div> </article> </li> <li class="success__stories__item"> <article data-category="" data-region="" class="success__stories__item__article post-827611 ms_success-stories type-ms_success-stories status-publish hentry"> <a href="https://www.liveagent.sk/uspesne-pribehy/freschkescht/" class="success__stories__item__link" title="Read FrëschKëscht's story" hreflang="sk-SK" onover-preload="1"></a> <div class="success__stories__item__thumbnail"> <meta itemprop="image" content=""> <img data-splide-lazy="" alt="Read FrëschKëscht's story" data-src="" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes"> </div> <div class="success__stories__item__content"> <h3 class="success__stories__item__title" id="h-fr-schk-scht"> FrëschKëscht </h3> <div class="success__stories__item__excerpt"> <p itemprop="abstract" class="item-excerpt"> FrëschKëscht začal ako školský projekt a teraz sa transformoval na skutočnú spoločnosť vďaka dobrej zákazníckej službe a úspechu. </p> <p class="learn-more"> <a href="https://www.liveagent.sk/uspesne-pribehy/freschkescht/" class=" icn-after-arrow-right" title="FrëschKëscht zlepšil zákaznícku podporu a zvýšil predaj s LiveAgent. Vyskúšajte bezplatnú 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1"> Prečítajte si viac o FrëschKëscht <svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#arrow-right"></use></svg></a> </p> </div> </div> </article> </li> </ul> <a href="https://www.liveagent.sk/uspesne-pribehy/" class="Button Button--full" title="LiveAgent is a company that offers customer support portal, data migration, and product changes. They have various popular software, including phone systems and helpdesk software. The company also provides a blog, dictionary, academy, webinars, and cost calculator for customer assistance. LiveAgent provides contact information for their sales department, social media, and newsletter subscription. They are currently creating an information dashboard for their customers and are in the process of installing it." hreflang="sk-SK" onover-preload="1"><span>View all</span></a> </section> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-16e4b9b elementor-section-full_width Block Block--redesign Block--video image-left elementor-section-height-default elementor-section-height-default" data-id="16e4b9b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e25d287 wrapper" data-id="e25d287" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7844df1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7844df1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a0fd247 videoBlock" data-id="a0fd247" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-53515f1 videoTitle elementor-widget elementor-widget-text-editor" data-id="53515f1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-liveagentpozrite-si-ako-funguje">LiveAgent<br>Pozrite si, ako funguje!</h2> <p>00:00/02:25</p> </div> </div> <div class="elementor-element elementor-element-4b78d77 elementor-widget elementor-widget-video" data-id="4b78d77" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/3zYfDwqNj0U","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/3zYfDwqNj0U\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.sk/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="3zYfDwqNj0U"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Product Tour | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M145S</strong><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/22011f48a02f8161abe4240ce9e7fe48/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.sk/wp/urlslab-download/e10b69843ec1a60996a180075451aaea/hqdefault.jpg" alt="Youtube video: LiveAgent Product Tour" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="29"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/10/how-it-works.jpg"> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bcbfdb4" data-id="bcbfdb4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-47687b6 tag elementor-widget elementor-widget-text-editor" data-id="47687b6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>LiveAgent cenník</strong></p> </div> </div> <div class="elementor-element elementor-element-3228f59 elementor-widget elementor-widget-heading" data-id="3228f59" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-potrebujete-pomoc-s-vberom-toho-najlepieho-plnu">Potrebujete pomoc s výberom <span class="highlight-gradient">toho najlepšieho plánu?</span></h2> </div> </div> <div class="elementor-element elementor-element-a73799a elementor-widget elementor-widget-text-editor" data-id="a73799a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Každá spoločnosť je iná. Máme tím manažérov starostlivosti o zákazníkov pripravených pozrieť sa na váš konkrétny prípad a pomôcť vám.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-6d1b608a elementor-section-full_width SliderTestimonials SliderTestimonials--shadow SliderTestimonials--custom Block elementor-section-height-default elementor-section-height-default" data-id="6d1b608a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b0ff9f5 wrapper" data-id="5b0ff9f5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6ea7c69c elementor-widget elementor-widget-heading" data-id="6ea7c69c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-uetrite-viac-s-liveagentom"><span class="highlight-gradient">Ušetrite viac</span> s LiveAgentom</h2> </div> </div> <div class="elementor-element elementor-element-cee85d7 elementor-widget elementor-widget-text-editor" data-id="cee85d7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Porovnajte si rôzne možnosti helpdesk softvéru a nájdite ten najlepší. 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Zostaňte v bližšom kontakte s vašimi zákazníkmi a pomôžte im vyriešiť ich požiadavky rýchlejšie vďaka pokročilým funkciám." hreflang="sk-SK" onover-preload="1"><img alt="Rozšírte vaše podnikanie pomocou LiveAgenta, najviac a najlepšie hodnoteného help desk softvéru roku 2020. Zostaňte v bližšom kontakte s vašimi zákazníkmi a pomôžte im vyriešiť ich požiadavky rýchlejšie vďaka pokročilým funkciám." data-src="https://assets.flowhunt.io/screenshots/9608bd9f8fa64954/c49f6cbc286ace49/1729104276_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.sk/podnik/podnikatel/" title="Rozšírte vaše podnikanie pomocou LiveAgenta, najviac a najlepšie hodnoteného help desk softvéru roku 2020. Zostaňte v bližšom kontakte s vašimi zákazníkmi a pomôžte im vyriešiť ich požiadavky rýchlejšie vďaka pokročilým funkciám." hreflang="sk-SK" onover-preload="1">Help desk softvér pre podnikateľov</a></p><p class="urlslab-rel-res-item-summary">Rozšírte svoje podnikanie s LiveAgent – top help desk softvér pre rok 2020. Skúšajte 30 dní zdarma a zlepšite zákaznícku podporu!</p><a href="https://www.liveagent.sk/podnik/podnikatel/" title="Rozšírte vaše podnikanie pomocou LiveAgenta, najviac a najlepšie hodnoteného help desk softvéru roku 2020. Zostaňte v bližšom kontakte s vašimi zákazníkmi a pomôžte im vyriešiť ich požiadavky rýchlejšie vďaka pokročilým funkciám." class="urlslab-rel-res-item-arrow" hreflang="sk-SK" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.sk/live-chat-softver/" title="Preskúmajte výber najlepšieho live chat softvéru na trhu. Vyberte si ideálny live chat softvér pre svoj web a posuňte svoje služby zákazníkom na Mesiac." hreflang="sk-SK" onover-preload="1"><img alt="Preskúmajte výber najlepšieho live chat softvéru na trhu. Vyberte si ideálny live chat softvér pre svoj web a posuňte svoje služby zákazníkom na Mesiac." data-src="https://assets.flowhunt.io/screenshots/9608bd9f8fa64954/495b21021c51a72d/1728900191_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.sk/live-chat-softver/" title="Preskúmajte výber najlepšieho live chat softvéru na trhu. Vyberte si ideálny live chat softvér pre svoj web a posuňte svoje služby zákazníkom na Mesiac." hreflang="sk-SK" onover-preload="1">Live chat softvér</a></p><p class="urlslab-rel-res-item-summary">Objavte najlepší live chat softvér pre rok 2024 od LiveAgent! Rýchle funkcie, 24/7 podpora a bezplatná skúšobná verzia na 30 dní.</p><a href="https://www.liveagent.sk/live-chat-softver/" title="Preskúmajte výber najlepšieho live chat softvéru na trhu. Vyberte si ideálny live chat softvér pre svoj web a posuňte svoje služby zákazníkom na Mesiac." class="urlslab-rel-res-item-arrow" hreflang="sk-SK" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.sk/monitorujte-socialne-siete/" title="Monitorovanie sociálnych sietí je skvelým nástrojom na proaktívne riešenie problémov. Získajte kompletný prehľad o tom, čo sa dnes hovorí o vašom biznise." hreflang="sk-SK" onover-preload="1"><img alt="Monitorovanie sociálnych sietí je skvelým nástrojom na proaktívne riešenie problémov. 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Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov.</p><a href="https://www.liveagent.sk/tiketing-softver/" title="Preskúmajte výber tiketing softvérov, ktoré sa používajú najviac na trhu. 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Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1">Ukážka</a></li> <li id="menu-item-19627"><a href="/cennik/" aria-current="page" title='Vyberte si z cenovo dostupných plánov LiveAgent od $15/mesiac. Tiketing, live chat, call centrum a viac. Skúšobná verzia zdarma!"' hreflang="sk-SK">Cenník</a></li> <li id="menu-item-19628"><a href="/funkcie/" title="Objavte všetky funkcie LiveAgent – komplexného softvéru zákazníckej podpory. Zlepšite efektivitu a skúste bezplatne!" hreflang="sk-SK" onover-preload="1">Funkcie</a></li> <li id="menu-item-19629"><a href="/integracie/" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. 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Rýchly, spoľahlivý softvér s 24/7 podporou, 30-dňovou skúšobnou verziou a bez kreditnej karty." hreflang="sk-SK" onover-preload="1">Prenos dát</a></li> <li id="menu-item-19640"><a target="_blank" href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Dostupnosť systému</a></li> <li id="menu-item-19641"><a target="_blank" href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Produktové zmeny</a></li> <li id="menu-item-751113"><a href="https://www.liveagent.com/request-for-proposal/" title='Customize LiveAgent to fit your needs! Request a proposal, explore 139+ features, 190+ integrations & award-winning 24/7 support."' hreflang="en-US" onover-preload="1">Žiadosť o predloženie návrhu</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-92 widget_nav_menu"><div class="Footer__top__column__title h5">Spoločnosť</div><div class="menu-footer-top-company-slovak-container"><ul id="menu-footer-top-company-slovak" class="menu"><li id="menu-item-346857"><a href="https://www.liveagent.sk/o-nas/o-liveagentovi/" title="LiveAgent poskytuje inovatívny help desk softvér pre zákaznícku podporu s viac ako 150M používateľmi a 40K firmami. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">O nás</a></li> <li id="menu-item-19643"><a href="/ocenenia/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Začnite 14-dňovú skúšobnú verziu zdarma a neskôr prejdite na jeden z platených plánov začínajúcich na 15$ / mesiac" hreflang="sk-SK" onover-preload="1">Ocenenia a certifikáty</a></li> <li id="menu-item-751116"><a href="/uspesne-pribehy/" title="LiveAgent is a company that offers customer support portal, data migration, and product changes. They have various popular software, including phone systems and helpdesk software. The company also provides a blog, dictionary, academy, webinars, and cost calculator for customer assistance. LiveAgent provides contact information for their sales department, social media, and newsletter subscription. They are currently creating an information dashboard for their customers and are in the process of installing it." hreflang="sk-SK" onover-preload="1">Recenzie zákazníkov</a></li> <li id="menu-item-19645"><a href="https://www.liveagent.sk/integracie/" urlslab_href_old="/integracie#voip-partneri" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">VoIP partneri</a></li> <li id="menu-item-19646"><a href="https://www.liveagent.com/affiliate-program/" title="Earn up to 30% recurring commissions with LiveAgent's Affiliate Program! Join for free, enjoy $5 signup bonus, and start earning today!" hreflang="en-US" onover-preload="1">Partnerský program</a></li> <li id="menu-item-751117">Impresum</li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-93 widget_nav_menu"><div class="Footer__top__column__title h5">Vedomosti</div><div class="menu-footer-top-learn-slovak-container"><ul id="menu-footer-top-learn-slovak" class="menu"><li id="menu-item-19650"><a href="/blog/" title="Stay updated with the latest in customer service and help desk software on the LiveAgent blog. Discover tips for enhancing customer satisfaction and productivity with our top-rated, affordable solutions. Join our community and start your free trial today!" hreflang="sk-SK" onover-preload="1">Blog</a></li> <li id="menu-item-19648"><a href="/slovnik-zakaznickej-podpory/" title="Získajte komplexný slovník zákazníckej podpory a začnite poskytovať vynikajúci servis s LiveAgent. Skúste 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Slovník</a></li> <li id="menu-item-19647"><a href="/akademia/" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK" onover-preload="1">Akadémia</a></li> <li id="menu-item-751124"><a href="/sablony/" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK" onover-preload="1">Šablóny</a></li> <li id="menu-item-454911"><a href="https://www.liveagent.sk/test-pisania/" title="Zlepšite rýchlosť písania a produktivitu s LiveAgent testom písania. Prekvapte zákazníkov bleskovými odpoveďami!" hreflang="sk-SK" onover-preload="1">Test písania</a></li> <li id="menu-item-751125"><a href="https://www.liveagent.sk/kalkulacka-nakladov/" title="Porovnajte viac ako 70 helpdesk riešení a ušetrite až 72 % s LiveAgentom. Bez poplatkov, kreditnej karty a so skúšobnou verziou zdarma!" hreflang="sk-SK" onover-preload="1">Kalkulačka nákladov</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-94 widget_nav_menu"><div class="Footer__top__column__title h5">Populárne</div><div class="menu-footer-top-popular-slovak-container"><ul id="menu-footer-top-popular-slovak" class="menu"><li id="menu-item-949325"><a href="https://www.liveagent.sk/softver-bazy-znalosti/" title="Objavte 20 najlepších softvérov pre znalostnú databázu na rok 2024! Porovnania, tipy a výhody pre firmy všetkých veľkostí." hreflang="sk-SK" onover-preload="1">Softvér bázy znalostí</a></li> <li id="menu-item-751126"><a href="https://www.liveagent.com/customer-service-software/" title='Discover the 10 best customer service software ranked by experts. Compare top tools like LiveAgent, Zendesk & Freshdesk to enhance support!"' hreflang="en-US" onover-preload="1">Softvér zákazníckej podpory</a></li> <li id="menu-item-751129"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">Telefónne systémy VoIP</a></li> <li id="menu-item-751135"><a href="/samoobsluzny-softver/" title='Samoobslužný softvér LiveAgent zlepšuje zákaznícku spokojnosť. Riešte problémy samostatne 24/7 s top funkciami pre firmy všetkých veľkostí!"' hreflang="sk-SK" onover-preload="1">Samoobslužný softvér</a></li> <li id="menu-item-751136"><a href="https://www.liveagent.com/inbound-call-center-software/" title='Compare the 15 best inbound call center software solutions ranked by experts. Discover features, pricing, and tips to boost customer support!"' hreflang="en-US" onover-preload="1">Softvér prichádzajúceho call centra</a></li> <li id="menu-item-751137"><a href="https://www.liveagent.com/customer-complaint-management-system/" title="Explore the top 20 customer complaint management systems for 2025! Boost satisfaction & streamline support with cutting-edge tools." hreflang="en-US" onover-preload="1">Systém správy sťažností</a></li> <li id="menu-item-751138"><a href="https://www.liveagent.com/customer-portal-software/" urlslab_href_old="https://www.liveagent.com/blog/best-client-portal-software/" title="Empower customers with LiveAgent's portal software! Offer 24/7 self-service, ticket tracking, and a knowledge base. Start your free trial today!" hreflang="en-US" onover-preload="1">Softvér klientského portálu</a></li> <li id="menu-item-751140"><a href="/startupy/" title="LiveAgent ponúka multikanálový helpdesk ideálny pre startupy. Získajte 6 mesiacov plánu Large zdarma!" hreflang="sk-SK" onover-preload="1">Helpdesk softvér pre začínajúce podniky</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Kontakty na oddelenie predaja</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="LiveAgent telefónne číslo">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="LiveAgent telefónne číslo">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.sk/cennik/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/ukazka-softveru/" title="LiveAgent prezentácia" hreflang="sk-SK" onover-preload="1">Naplánujte si ukážku softvéru</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Sociálne siete</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent's Instagram"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgent's Facebook"> <svg> <use xlink:href=" https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgent's Twitter"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent's LinkedIn"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent's YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent WhatsApp"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.73#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Recenzie</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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