Logging and profiling | Administering Jira applications Data Center 9.7

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title="Administering Jira applications 9.7"> <span>Documentation</span> </a></li> <li class="breadcrumb-top-level-page"> <a href="/adminjiraserver0907/jira-system-administration-1224781916.html" title="Jira system administration"><span>Jira system administration</span></a> </li> <li class="breadcrumb-parent-level-page"> <a href="/adminjiraserver0907/system-administration-1224781918.html" title="System administration"><span>System administration</span></a> </li> <li class="breadcrumb-page"> <a href="/adminjiraserver0907/logging-and-profiling-1224781939.html" title="Logging and profiling"><span>Logging and profiling</span></a> </li> </ul> </nav> </div> <div class="local-inline-nav-version-selector"> <div class="version-selector"> <a href="/display/AdminJIRACloud/Administering+Jira+Cloud+products" class="cloud "> Cloud </a> <div class="version-selector-server-menu"> <a class="server version-selector-selected "> Data Center 9.7 <svg width="20" height="20" viewBox="0 0 20 20" focusable="false" role="img" aria-labelledby="title-9tlglob"> <title id="title-9tlglob"></title> <path d="M8.76 13.65l3-3.5a1 1 0 0 0 0-1.3l-3-3.5a1 1 0 0 0-1.52 1.3l3 3.5v-1.3l-3 3.5a1 1 0 1 0 1.52 1.3z" fill="currentColor" fill-rule="evenodd" role="presentation"></path> </svg> </a> <div class="version-selector-server-dropdown"> <h6>Versions</h6> <ul> <li><a href="/display/ADMINJIRASERVER/Logging+and+profiling">10.4</a></li> <li><a href="/display/ADMINJIRASERVER103/Logging+and+profiling">10.3</a></li> <li><a href="/display/ADMINJIRASERVER102/Logging+and+profiling">10.2</a></li> <li><a href="/display/ADMINJIRASERVER101/Logging+and+profiling">10.1</a></li> <li><a href="/display/ADMINJIRASERVER100/Logging+and+profiling">10.0</a></li> <li><a href="/display/ADMINJIRASERVER0917/Logging+and+profiling">9.17</a></li> <li><a href="/display/ADMINJIRASERVER0916/Logging+and+profiling">9.16</a></li> <li><a href="/display/ADMINJIRASERVER0915/Logging+and+profiling">9.15</a></li> <li><a href="/display/ADMINJIRASERVER0914/Logging+and+profiling">9.14</a></li> <li><a href="/display/ADMINJIRASERVER0913/Logging+and+profiling">9.13</a></li> <li><a href="/display/ADMINJIRASERVER0912/Logging+and+profiling">9.12</a></li> <li><a href="/display/ADMINJIRASERVER0911/Logging+and+profiling">9.11</a></li> <li><a href="/display/ADMINJIRASERVER0910/Logging+and+profiling">9.10</a></li> <li><a href="/display/ADMINJIRASERVER0909/Logging+and+profiling">9.9</a></li> <li><a href="/display/ADMINJIRASERVER0908/Logging+and+profiling">9.8</a></li> <li class="current-version">9.7</li> <li><a href="/display/ADMINJIRASERVER0906/Logging+and+profiling">9.6</a></li> <li><a href="/display/ADMINJIRASERVER0905/Logging+and+profiling">9.5</a></li> <li><a href="/display/ADMINJIRASERVER0904/Logging+and+profiling">9.4</a></li> <li class="see-all"><a href="/display/ALLDOC/Applications+and+Tools+Documentation+Directory">See all</a></li> </ul> </div> </div> </div> </div> </div> <h1 class="page-title">Logging and profiling</h1> <article class="content-with-sidebars"> <div class="page-sidebars"> <div class="page-sidebars-wrap"> <div class="page-sidepanel sidepanel-progress-indicator"> <h4>System administration</h4> <ul> <li class="progress-page-visited"><a href="/adminjiraserver0907/finding-your-server-id-1224781919.html">Finding your Server ID</a></li> <li class="progress-page-visited"><a href="/adminjiraserver0907/increasing-jira-application-memory-1224781922.html">Increasing Jira application memory</a></li> <li class="progress-page-visited"><a href="/adminjiraserver0907/using-the-database-integrity-checker-1224781935.html">Using the database integrity checker</a></li> <li class="progress-page-visited"><a href="/adminjiraserver0907/precompiling-jsp-pages-1224781938.html">Precompiling JSP pages</a></li> <li class="progress-page-current"><a href="/adminjiraserver0907/logging-and-profiling-1224781939.html">Logging and profiling</a></li> <li class=""><a href="/adminjiraserver0907/backing-up-data-1224781941.html">Backing up data</a></li> <li class=""><a href="/adminjiraserver0907/restoring-data-1224781957.html">Restoring data</a></li> <li class=""><a href="/adminjiraserver0907/search-indexing-1224781981.html">Search indexing</a></li> <li class=""><a href="/adminjiraserver0907/using-robots-txt-to-hide-from-search-engines-1224781991.html">Using robots.txt to hide from search engines</a></li> <li class=""><a href="/adminjiraserver0907/control-anonymous-user-access-1224781992.html">Control anonymous user access</a></li> <li class=""><a href="/adminjiraserver0907/moderating-user-group-activity-with-safeguards-1224782005.html">Moderating user group activity with Safeguards</a></li> <li class=""><a href="/adminjiraserver0907/licensing-your-jira-applications-1224782006.html">Licensing your Jira applications</a></li> <li class=""><a href="/adminjiraserver0907/viewing-your-system-information-1224782012.html">Viewing your system information</a></li> <li class=""><a href="/adminjiraserver0907/monitor-application-performance-1224782014.html">Monitor application performance</a></li> <li class=""><a href="/adminjiraserver0907/monitoring-database-connection-usage-1224782032.html">Monitoring database connection usage</a></li> <li class=""><a href="/adminjiraserver0907/monitor-your-instance-with-jira-diagnostics-plugin-1224782035.html">Monitor your instance with Jira diagnostics plugin</a></li> <li class=""><a href="/adminjiraserver0907/viewing-jira-application-instrumentation-statistics-1224782036.html">Viewing Jira application instrumentation statistics</a></li> <li class=""><a href="/adminjiraserver0907/generating-a-thread-dump-1224782038.html">Generating a thread dump</a></li> <li class=""><a href="/adminjiraserver0907/finding-your-jira-application-support-entitlement-number-sen-1224782041.html">Finding your Jira application Support Entitlement Number (SEN)</a></li> <li class=""><a href="/adminjiraserver0907/auditing-in-jira-1224782047.html">Auditing in Jira</a></li> <li class=""><a href="/adminjiraserver0907/data-pipeline-1224782058.html">Data pipeline</a></li> <li class=""><a href="/adminjiraserver0907/important-directories-and-files-1224782070.html">Important directories and files</a></li> <li class=""><a href="/adminjiraserver0907/integrating-jira-applications-with-a-web-server-1224782074.html">Integrating Jira applications with a Web server</a></li> <li class=""><a href="/adminjiraserver0907/securing-jira-applications-with-apache-http-server-1224782085.html">Securing Jira applications with Apache HTTP Server</a></li> <li class=""><a href="/adminjiraserver0907/changing-jira-application-tcp-ports-1224782088.html">Changing Jira application TCP ports</a></li> <li class=""><a href="/adminjiraserver0907/connecting-to-ssl-services-1224782089.html">Connecting to SSL services</a></li> <li class=""><a href="/adminjiraserver0907/running-jira-applications-over-ssl-or-https-1224782090.html">Running Jira applications over SSL or HTTPS</a></li> <li class=""><a href="/adminjiraserver0907/configuring-security-in-the-external-environment-1224782115.html">Configuring security in the external environment</a></li> <li class=""><a href="/adminjiraserver0907/data-collection-policy-1224782116.html">Data collection policy</a></li> <li class=""><a href="/adminjiraserver0907/jira-admin-helper-1224782118.html">Jira Admin Helper</a></li> <li class=""><a href="/adminjiraserver0907/raising-support-requests-as-an-administrator-1224782125.html">Raising support requests as an administrator</a></li> <li class=""><a href="/adminjiraserver0907/start-and-stop-jira-applications-1224782132.html">Start and Stop Jira applications</a></li> <li class=""><a href="/adminjiraserver0907/managing-lexorank-1224782133.html">Managing LexoRank</a></li> <li class=""><a href="/adminjiraserver0907/jira-cluster-monitoring-1224782139.html">Jira cluster monitoring</a></li> <li class=""><a href="/adminjiraserver0907/scheduler-administration-1224782150.html">Scheduler administration</a></li> </ul> </div> <div class="page-sidepanel sidepanel-on-this-page"> <h4>On this page</h4> <ul> </ul> </div> <div class="page-sidepanel sidepanel-in-this-section"> <h4>In this section</h4> <ul> <li><a href="/adminjiraserver0907/logging-email-protocol-details-1224781940.html">Logging email protocol details</a></li> </ul> </div> <div class="page-sidepanel sidepanel-related-content"> <h4>Related content</h4> <ul> <li class="no-related-content-results">No related content found</li> </ul> </div> </div> <div class="ask-a-question-panel"> <h4>Still need help?</h4> <p>The Atlassian Community is here for you.</p> <p><a href="https://community.atlassian.com/t5/custom/page/page-id/create-post-step-1?add-tags=Administering+Jira+applications">Ask the community</a></p> </div> </div> <div class="wiki-content"> <div class="conf-macro output-block" data-hasbody="true" data-macro-name="sp-pagelayout"><section class="layout-section layout-section-two_right_sidebar"> <div class="content-section"> <h2 id="Loggingandprofiling-loggingLogging"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Loggingandprofiling-logging"></span><span id="logging"></span></span>Logging</h2><p>Jira uses a powerful logging module called <a rel="nofollow" class="external-link" href="https://logging.apache.org/log4j/2.x/">Log4j 2</a> for runtime logging.</p><p></p><div class="admonition-block info-block conf-macro output-block" data-hasbody="false" data-macro-name="include"> <svg class="admonition-icon" width="18" height="18" viewbox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd" /> </svg> <p class="p1">For all of the following procedures, you must be logged in as a user with the <strong>Jira system administrator</strong> <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0907/managing-global-permissions-1224781273.html" class="conf-macro output-inline" data-hasbody="true">global permissions</a>.</p> </div><p></p> </div> <div class="content-section"> <div class="panel-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <div class="panel-block-content"> <p><strong>On this page:</strong></p><div class="toc-macro client-side-toc-macro conf-macro output-block" data-headerelements="H2" data-hasbody="false" data-macro-name="toc"></div> </div> </div> </div> </section> <h3 id="Loggingandprofiling-Logfilelocation">Log file location</h3><span class="conf-macro output-inline" data-hasbody="true" data-macro-name="excerpt">The logs are written to the <code>log</code> subdirectory of your <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0907/jira-application-home-directory-1224782072.html" class="conf-macro output-inline" data-hasbody="true">Jira application home directory</a> (or elsewhere if you have configured a different location). You can view the location of the <code>atlassian-jira.log</code> in the <strong>'File Paths'</strong> section of the <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0907/viewing-your-system-information-1224782012.html" class="conf-macro output-inline" data-hasbody="true">system information</a> page.</span><ul><li>Security-related information (e.g. login, logout, session creation/destruction, security denials) is written to <code>atlassian-jira-security.log</code>.</li></ul><h4 id="Loggingandprofiling-Changingthelocationofthelog">Changing the location of the log</h4><p>In the <code>log4j2.xml</code> file (located in the <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0907/jira-application-installation-directory-1224782071.html" class="conf-macro output-inline" data-hasbody="true">Jira application installation directory</a>), change the following section from this:</p><div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-markup"><JiraHomeAppender name="filelog" fileName="atlassian-jira.log" filePattern="atlassian-jira.log.%i"> <PatternLayout alwaysWriteExceptions="false"> <Pattern>${StackTraceFilteringPattern}</Pattern> </PatternLayout> <Policies> <SizeBasedTriggeringPolicy size="20480 KB"/> </Policies> <DefaultRolloverStrategy fileIndex="min" max="10"/> </JiraHomeAppender></code></pre> </div><p>... to this (replacing <code><LOG_PATH></code> with your preferred locations) :</p><div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-markup"><RollingFile name="filelog" fileName="<YOUR LOGFILE PATH>" filePattern="<YOUR LOGFILE PATH>.%i"> <PatternLayout alwaysWriteExceptions="false"> <Pattern>${StackTraceFilteringPattern}</Pattern> </PatternLayout> <Policies> <SizeBasedTriggeringPolicy size="20480 KB"/> </Policies> <DefaultRolloverStrategy fileIndex="min" max="10"/> </RollingFile></code></pre> </div><p>If you want to make additional changes to the appender configuration, see <a rel="nofollow" class="external-link" href="https://logging.apache.org/log4j/2.x/manual/appenders.html">Log4j — Log4j 2 Appenders</a>.</p><div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg class="admonition-icon" width="18" height="18" viewbox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd" /> </svg> <p><span>If you change the location of your log files, they will no longer be included when you generate a support zip. This means you'll need to attach your logs to any support requests manually.</span></p> </div> <h3 id="Loggingandprofiling-Logginglevels">Logging levels</h3><p>There are five logging levels available in log4j: <code>'DEBUG', 'INFO', 'WARN', 'ERROR'</code> and <code>'FATAL'</code>. Each logging level provides more logging information that the level before it:</p><ul><li>'DEBUG'</li><li>'INFO'</li><li>'WARN'</li><li>'ERROR'</li><li>'FATAL'</li></ul><p>'DEBUG' provides the most verbose logging and 'FATAL' provides the least verbose logging. The default level is 'WARN', meaning warnings and errors are displayed. Sometimes it is useful to adjust this level to see more detail.</p><div class="admonition-block note-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg class="admonition-icon" width="16" height="16" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd"> <path d="M16 14.5L8.7.5C8.4-.2 7.4-.2 7 .5l-7 14c-.3.7 0 1.5 1 1.5h14c.7 0 1-.8 1-1.5z" fill="#FFAB00" /> <path d="M8 14c-.6 0-1-.4-1-1s.4-1 1-1 1 .4 1 1-.4 1-1 1zm1-4c0 .6-.4 1-1 1s-1-.4-1-1V5c0-.6.4-1 1-1s1 .4 1 1v5z" fill="#FFF" /> </g> </svg> <p>The 'DEBUG' setting may cause user passwords to be logged.</p> </div><p><br></p><p>The default logging levels can be changed either</p><ul><li><a data-macro-name="sp-plaintextbody-link" href="#Loggingandprofiling-logging_temp" class="conf-macro output-inline" data-hasbody="true">temporarily</a> — your change to the logging level will not persist after you next restart Jira, or</li><li><a data-macro-name="sp-plaintextbody-link" href="#Loggingandprofiling-logging_perm" class="conf-macro output-inline" data-hasbody="true">permanently</a> — your change to the logging level will persist, even after you restart Jira.</li></ul><p>For example, when troubleshooting, you might temporarily change the logging level from 'WARNING' to 'INFO' so as to get a more detailed error message or a stack trace. If you are unsure of which logging categories to adjust, the most helpful information generally comes from the <span style="font-family: SFMono-Medium , SF Mono , Segoe UI Mono , Roboto Mono , Ubuntu Mono , Menlo , Courier , monospace;">Root</span> and the <code>com.atlassian</code> loggers.</p><h4 id="Loggingandprofiling-logging_tempTemporarilychangingthelogginglevel"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Loggingandprofiling-logging_temp"></span><span id="logging_temp"></span></span>Temporarily changing the logging level</h4><ol><li><span class="conf-macro output-inline output-block" data-hasbody="false" data-macro-name="include">From the top navigation bar select <strong>Administration</strong> <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline output-block" data-hasbody="false" data-macro-name="include"><img width="18" class="confluence-embedded-image confluence-thumbnail" src="/adminjiraserver0907/files/1224780519/1224780520/1/1526048028212/cog_icon.png"></span> > <strong>System</strong>. </span></li><li>Select<strong> System support > Logging & Profiling</strong> to open the Logging page, which lists all defined log4j categories (as package names) and their current logging levels.</li><li>To change logging level of a category, select linked logging level associated with the relevant package name. To turn off logging of a category, select the '<strong>OFF</strong>' link associated with the relevant package name.</li></ol><p><span>To set the logging level for another package that isn't listed, select <strong>Configure logging level for another package. </strong>That will prompt you to specify the package and logging level.</span></p><h4 id="Loggingandprofiling-logging_permPermanentlychangingthelogginglevel"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Loggingandprofiling-logging_perm"></span><span id="logging_perm"></span></span>Permanently changing the logging level</h4><ol><li>Edit the <code>log4j2.xml</code> file (located in the <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0907/jira-application-installation-directory-1224782071.html" class="conf-macro output-inline" data-hasbody="true">Jira application installation directory</a>).</li><li><p>Locate the section and make your changes (for example, change <code>WARN</code> to <code>DEBUG</code>):</p><div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-markup"><Logger name="com.atlassian" level="WARN" additivity="false"> <AppenderRef ref="filelog"/> </Logger> </code></pre> </div><div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg class="admonition-icon" width="18" height="18" viewbox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd" /> </svg> <p>The <code>log42j.xml</code> file that ships with Jira has the default logging levels specified.</p><p>For more information about Log4j 2 (for example, how to define new logging categories), and about the format of the <code>log4j2.xml</code> file, see <a rel="nofollow" class="external-link" href="https://logging.apache.org/log4j/2.x/">Log4j — Apache Log4j 2</a>. </p> </div><p><em><br></em></p></li><li>Restart Jira.</li></ol><p><br></p><div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg class="admonition-icon" width="18" height="18" viewbox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd" /> </svg> <p>If your application server configures logging itself, you may need to remove the <code>log4j.properties</code> file. You may also need to remove the entire <code>log4j.jar</code> file to get logging to work.</p> </div><p><br></p><h2 id="Loggingandprofiling-profilingProfiling"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Loggingandprofiling-profiling"></span><span id="profiling"></span></span>Profiling</h2><p>If you are experiencing performance issues with Jira, it is often helpful to see where the slow-downs occur. To do this you can enable profiling as described below, and then analyze the performance traces that Jira will produce for every request. Profiling traces report time spent in tenths of milliseconds. </p><p>Profiling information is available in the atlassian-jira-profiler.log file.</p><p>An example of a profiling trace is shown below:</p><div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-none">[Filter: profiling] Turning filter on [jira_profile=on] [116ms] - /secure/Dashboard.jspa [5ms] - IssueManager.execute() [5ms] - IssueManager.execute() [5ms] - Searching Issues [29ms] - IssueManager.execute() [29ms] - IssueManager.execute() [29ms] - Searching Issues [28ms] - Lucene Query [23ms] - Lucene Search </code></pre> </div><p>Profiling can be enabled either</p><ul><li><a data-macro-name="sp-plaintextbody-link" href="#Loggingandprofiling-profilin_temp" class="conf-macro output-inline" data-hasbody="true">temporarily</a> — profiling will be enabled until you next restart Jira, or</li><li><a data-macro-name="sp-plaintextbody-link" href="#Loggingandprofiling-profiling_perm" class="conf-macro output-inline" data-hasbody="true">permanently</a> — profiling will remain enabled, even after you restart Jira.</li></ul><h3 id="Loggingandprofiling-profiling_tempTemporarilyenablingprofiling"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Loggingandprofiling-profiling_temp"></span><span id="profiling_temp"></span></span>Temporarily enabling profiling</h3><ol><li><span class="conf-macro output-inline output-block" data-hasbody="false" data-macro-name="include">From the top navigation bar select <strong>Administration</strong> <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline output-block" data-hasbody="false" data-macro-name="include"><img width="18" class="confluence-embedded-image confluence-thumbnail" src="/adminjiraserver0907/files/1224780519/1224780520/1/1526048028212/cog_icon.png"></span> > <strong>System</strong>. </span></li><li>Select<strong> System support > Logging & Profiling</strong> to open the Logging page, which lists all defined log4j categories (as package names) and their current logging levels.</li><li>Scroll to the <strong>'Profiling' </strong>section at the end of the page. This section will inform you whether profiling is currently turned 'ON' or 'OFF' and will provide you with 'Disable' or 'Enable' profiling links respectively.<br><ul><li>To turn Profiling 'ON', select the '<strong>Enable</strong> profiling' link. Jira will start generating profiling traces in the atlassian-jira-profiler.log file.</li><li>To turn Profiling 'OFF', select the '<strong>Disable</strong> profiling' link.</li></ul></li></ol><h3 id="Loggingandprofiling-profiling_permPermanentlyenablingprofiling"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Loggingandprofiling-profiling_perm"></span><span id="profiling_perm"></span></span>Permanently enabling profiling</h3><ol><li>In your Jira installation directory, edit the <code>atlassian-jira/WEB-INF/web.xml</code> file.</li><li><p>Find the following entry:</p><div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-none"> <filter> <filter-name>profiling</filter-name> <filter-class>com.atlassian.jira.web.filters.JIRAProfilingFilter</filter-class> <init-param>   <param-name>activate.param</param-name> <param-value>jira_profile</param-value> </init-param> <init-param>   <param-name>autostart</param-name> <param-value>false</param-value> </init-param> </filter> </code></pre> </div></li><li><p>Modify the <code>autostart</code> parameter to be <strong>true</strong> instead of <strong>false.</strong>That is:</p><div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-none"> <init-param>   <param-name>autostart</param-name> <param-value>true</param-value> </init-param> </code></pre> </div></li><li>Save the file. Profiling will be enabled when you restart Jira and you will be able to find the profiling information in the atlassian-jira-profiler.log file.</li></ol> </div> </div> <div class="content-page-last-modified-date"> Last modified on Jan 4, 2024 </div> <div class="content-page-cache-information">  </div> <div class="content-page-was-this-helpful"> <div class="was-this-helpful"> <p class="was-this-helpful-question-text">Was this helpful?</p> <a class="was-this-helpful-yes">Yes</a> <div class="was-this-helpful-no-reason-menu"> <a class="was-this-helpful-no">No</a> <div class="was-this-helpful-no-reason-dropdown"> <form> <radiogroup> <div class="reason-radio-box"> <label><input type="radio" name="was-this-helpful-no-reason" value="It wasn't accurate"> It wasn't accurate</label> </div> <div class="reason-radio-box"> <label><input type="radio" name="was-this-helpful-no-reason" value="It wasn't clear"> It wasn't clear</label> </div> <div class="reason-radio-box"> <label><input type="radio" name="was-this-helpful-no-reason" value="It wasn't relevant"> It wasn't relevant</label> </div> </radiogroup> </form> </div> </div> <a class="report-a-problem">Provide feedback about this article</a> </div> </div> <div class="page-sidebars-embedded-content"> <div class="page-sidepanel sidepanel-in-this-section"> <h4>In this section</h4> <ul> <li><a href="/adminjiraserver0907/logging-email-protocol-details-1224781940.html">Logging email protocol details</a></li> </ul> </div> <div class="page-sidepanel sidepanel-related-content"> <h4>Related content</h4> <ul> <li class="no-related-content-results">No related content found</li> </ul> </div> </div> <div class="k15t-plugin-attribution"> Powered by <a href="http://www.atlassian.com/" target="_blank">Confluence</a> and <a href="https://www.k15t.com/go/scroll-viewport" target="_blank" rel="nofollow">Scroll Viewport</a>. </div> </article> </div> </div> </div> </main> <footer class="cac-footer" > <div class="footer-internals"> <div class="footer-sidebar-padder"></div> <div class="footer-content"> <div class="footer-logo-wrapper"> <a class="footer-logo" href="https://www.atlassian.com/">Atlassian</a> </div> <ul> <li class="footer-notice-at-collection atl-policy-link-container"> <a class="atl-policy-link atl-policy-link-text" href="https://www.atlassian.com/legal/privacy-policy#additional-disclosures-for-ca-residents" > Notice at Collection </a> </li> <li class="footer-privacy-policy"><a href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a></li> <li class="footer-terms-of-use"><a href="https://www.atlassian.com/legal/customer-agreement">Terms of Use</a></li> <li class="footer-security"><a href="https://www.atlassian.com/trust/security">Security</a></li> <li class="footer-copyright">© <span class="copyright-year"><script type="text/javascript">document.write(new Date().getFullYear());</script></span> Atlassian</li> </ul> </div> </div> </footer> </div> <script type="text/javascript" src="/staticassets/4.7.5/dist/main/js/main.js"></script>  <script src="//confluence.atlassian.com/plugins/servlet/scroll-viewport/bootstrap.js?viewportId=0AE21B1D01878F7F1E7ADF4D2D465177&pageId=1224781939&spaceKey=ADMINJIRASERVER0907&isDraftViewport=false&isViewportControlEnabled=true" async></script> </body> </html>

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