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Pricing - Paid plans starting from $15 a month - LiveAgent
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span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app 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row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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Start your free trial today and tailor LiveAgent to your niche!" hreflang="en-US" onover-preload="1">Industry Solutions<div class="menu-item-description">Adapt LiveAgent for your industry</div></a></li> <li id="menu-item-713804" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-713804"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-use-cases"></use></svg><a href="https://www.liveagent.com/use-case-scenarios/" title="Discover how LiveAgent boosts satisfaction, revenue, and loyalty with real success stories from businesses worldwide. Start your free trial today!" hreflang="en-US" onover-preload="1">Use Cases<div class="menu-item-description">One product, multiple use case scenarios</div></a></li> </ul> </li> <li id="menu-item-164187" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164187"><a href="#" title="Explore LiveAgent's affordable pricing plans starting at $15/agent/month. Powerful features, 30-day free trial, no credit card needed!"" hreflang="en-US">Integrations</a> <ul class="sub-menu"> <li id="menu-item-874229" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-874229"><a href="/integrations/whatsapp/" title="Integrate WhatsApp with LiveAgent for seamless customer support. Manage messages efficiently with a 30-day free trial. Boost satisfaction now!" hreflang="en-US" onover-preload="1">Whatsapp<span class="badge__new">new</span></a></li> <li id="menu-item-164188" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-164188"><a href="/integrations/wordpress/" title="Integrate LiveAgent's live chat with WordPress to boost customer support. Easy setup, real-time engagement, and enhanced user experience!" hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-164189" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-164189"><a href="/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-164190" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-164190"><a href="/integrations/magento/" title="Integrate Magento 2 with LiveAgent for seamless customer support. Sync customer data, track orders, and streamline communication. Try free today!" hreflang="en-US" onover-preload="1">Magento</a></li> <li id="menu-item-164191" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-164191"><a href="/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-164192" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-164192"><a href="/integrations/mailchimp/" title="Integrate Mailchimp with LiveAgent to manage email subscriptions directly from tickets. Boost efficiency, streamline workflows, and start free!" hreflang="en-US" onover-preload="1">Mailchimp</a></li> <li id="menu-item-164193" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-164193"><a href="/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">Pipedrive</a></li> <li id="menu-item-164194" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-164194"><a href="/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-164195" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-164195"><a href="/integrations/" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">More Integrations</a></li> </ul> </li> <li id="menu-item-933123" class="show-only-mobile icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-933123"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-checklists"></use></svg><a href="/integrations/" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">Integrations</a></li> </ul> </li> <li id="menu-item-164196" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164196"><a href="#" title="Explore LiveAgent's affordable pricing plans starting at $15/agent/month. Powerful features, 30-day free trial, no credit card needed!"" hreflang="en-US">Resources</a> <ul class="sub-menu"> <li id="menu-item-164197" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164197"><a href="#" title="Explore LiveAgent's affordable pricing plans starting at $15/agent/month. Powerful features, 30-day free trial, no credit card needed!"" hreflang="en-US">Learn</a> <ul class="sub-menu"> <li id="menu-item-164198" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-164198"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#graduation"></use></svg><a href="/academy/" title="Explore LiveAgent Academy, your ultimate resource for mastering customer service. Discover tips, motivational quotes, best practices, and essential skills to enhance customer experiences, loyalty, and satisfaction. Unlock your team's potential with expert insights today!" hreflang="en-US" onover-preload="1">Academy<div class="menu-item-description">Become a customer service expert</div></a></li> <li id="menu-item-164199" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-164199"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-templates"></use></svg><a href="/templates/" title="Boost your email game with LiveAgent's free templates! From business proposals to follow-ups, craft professional, engaging emails effortlessly." hreflang="en-US" onover-preload="1">Templates<div class="menu-item-description">Customizable templates for every occasion</div></a></li> <li id="menu-item-621841" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-621841"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-checklists"></use></svg><a href="/checklists/" title="Explore LiveAgent's detailed checklists to streamline workflows and boost efficiency across call centers, customer service, HR, and marketing." hreflang="en-US" onover-preload="1">Checklists<div class="menu-item-description">How to handle your process</div></a></li> </ul> </li> <li id="menu-item-164201" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164201"><a href="#" title="Explore LiveAgent's affordable pricing plans starting at $15/agent/month. 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Enhance your customer service skills with our extensive guides and tips at LiveAgent Academy." hreflang="en-US" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div> <!-- URLSLAB-SKIP-REPLACE-START --> <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-en" lang="en"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="us" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europe</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Middle East</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europe</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/ceni/" title='LiveAgent - планове от $15/месец! Изберете идеалния за вас с мощни функции за управление на клиенти. Безплатен тестов период!"' hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/cenik/" title="Vyberte si z cenově dostupných plánů LiveAgent od 15 $/měsíc. Získejte efektivní zákaznickou podporu s ticketingem, live chatem a dalšími funkcemi!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/prisfastsaettelse/" title="Prisfastsættelse for LiveAgent: Effektive supportløsninger fra $15/måned, inkl. live chat, billettering & integrationer. 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Teste kostenlos & finde den perfekten Plan für dein Unternehmen!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/hinnakiri/" title="Taskukohased LiveAgenti plaanid alates $15/kuus. 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Δοκιμάστε δωρεάν το LiveAgent και αναβαθμίστε την εξυπηρέτησή σας!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/cjenik/" title='Odaberite idealan LiveAgent plan za vašu podršku — već od $15 mjesečno. Isprobajte besplatno, bez kreditne kartice! 🌟"' hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/prezzi/" title="Piani LiveAgent a partire da $9/mese: ticketing, live chat, integrazioni e altro. Prova gratuita senza carta di credito!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/cenas/" title="Izvēlieties LiveAgent cenas no $15/mēnesī! Ideāli risinājumi biznesa atbalstam ar bagātīgām funkcijām un bezmaksas izmēģinājumu!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/kainodara/" title="Atraskite LiveAgent kainodaros planus nuo 15 $/mėn.! Efektyvus klientų aptarnavimas su įvairiomis funkcijomis, išbandykite nemokamai!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/arazas/" title="Fedezze fel a LiveAgent elérhető árazási csomagjait kis-, közép- és nagyvállalkozások számára, 14 napos ingyenes próbával!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/prijzen/" title="Bekijk LiveAgent prijzen! Betaalbare klantensupport vanaf €15/maand. Gratis proef, geen contracten, alle functies voor elk team!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/priser/" title='Oppdag LiveAgent med fleksible planer fra $9/mnd. Gratis prøveperiode, ingen binding, og avanserte funksjoner for kundesupport!"' hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/cennik/" title="Sprawdź cennik LiveAgent! Plany od $15/miesiąc, darmowy okres próbny, brak umów. Wybierz idealne rozwiązanie dla swojej firmy!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/tarife/" title="Descoperă planurile LiveAgent de suport clienți, începând de la $15/agent/lună. Funcții avansate, încercare gratuită!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="LiveAgent - мощное решение для поддержки клиентов: онлайн-чат, колл-центр, ИИ. Бесплатная пробная версия 30 дней, отмена в любое время!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/cennik/" title="Cenovo dostupný helpdesk softvér LiveAgent s plánmi od $15/mesiac. Tiketing, live chat, integrácie a skúšobná verzia zdarma!" hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/cene/" title="Odkrijte cenovno dostopne načrte LiveAgent že od $15/mesec! Zagotovite si vrhunsko podporo strankam s funkcijami za podjetja vseh velikosti." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/dingjia/" title="LiveAgent计划起价为15美元/代理/月。创建自定义域，电子邮件Ticketing，联系表单，论坛 & 知识库。一个地方的所有功能都是69美元/代理/月。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/pagpresyo/" title="LiveAgent pricing starts at $15/month. Flexible plans for small to enterprise businesses. 14-day free trial, no credit card needed!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/bang-phi-dich-vu/" title="Khám phá các gói dịch vụ LiveAgent từ $15/tháng, hỗ trợ khách hàng toàn diện với live chat, quản lý ticket, AI, tích hợp đa kênh & nhiều hơn!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Middle East</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/eltaseer/" title="خطط LiveAgent تبدأ من 15$/شهر. دعم متعدد اللغات، دردشة مباشرة، وقاعدة معرفة. جرب مجاناً الآن بدون بطاقة ائتمانية!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </span> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/precos/" title="Planos LiveAgent a partir de $15/mês: suporte eficiente com chat ao vivo, ticketing, integrações e mais. Teste grátis por 30 dias!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <!-- URLSLAB-SKIP-REPLACE-END --> </div> </div> </header> <div class="AppContainer" data-copied="Copied!"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.84"> <link rel="stylesheet" id="components/BlockCoupon" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/BlockCoupon.min.css?ver=1.25.84"> <div data-elementor-type="wp-page" data-elementor-id="777458" class="elementor elementor-777458" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-5cf0163c BlockCoupon BlockCoupon--narrow is-expanded elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5cf0163c" data-element_type="section" data-settings='{"background_background":"classic"}'> <div class="elementor-background-overlay"></div> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6520c3e5 wrapper" data-id="6520c3e5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7f878d1c elementor-widget elementor-widget-heading" data-id="7f878d1c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-50-off-limited-spring-deal">50% OFF <span>LIMITED SPRING DEAL</span></h2> </div> </div> <div class="elementor-element elementor-element-32d365f0 elementor-widget elementor-widget-heading" data-id="32d365f0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-for-6-months-any-monthly-liveagent-plan">for 6 MONTHS any monthly LiveAgent plan</h4> </div> </div> <div class="elementor-element elementor-element-6c284319 elementor-widget elementor-widget-text-editor" data-id="6c284319" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Get an amazing deal on any monthly <a href="https://www.liveagent.com" title="Discover LiveAgent, the all-in-one customer support software designed to elevate your service with 24/7 availability, no setup fees, and a free trial with no credit card required. Connect across channels with over 130 ticketing features and 200+ integrations. Enhance efficiency with AI assistance, live chat, call center, and ticketing systems. Experience fast implementation, award-winning service, and increased revenue potential. Start your free trial today and join leading brands in providing exceptional customer care." hreflang="en-US" onover-preload="1">LiveAgent</a> plan with our Spring 2025 campaign!</p> </div> </div> <div class="elementor-element elementor-element-206366f3 elementor-widget elementor-widget-shortcode" data-id="206366f3" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Countdown" data-endtime="2025-04-22 09:00:00"> <div class="Countdown__items"> <div class="Countdown__item"> <span class="Countdown__digits Countdown__digits--days" data-days></span> <span class="Countdown__label">Days</span> </div> <div class="Countdown__item"> <span class="Countdown__digits Countdown__digits--hours" data-hours></span> <span class="Countdown__label">Hours</span> </div> <div class="Countdown__item"> <span class="Countdown__digits Countdown__digits--minutes" data-minutes></span> <span class="Countdown__label">Minutes</span> </div> <div class="Countdown__item"> <span class="Countdown__digits Countdown__digits--seconds" data-seconds></span> <span class="Countdown__label">Seconds</span> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-32790020 elementor-widget elementor-widget-html" data-id="32790020" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <p>1. CREATE YOUR FREE 30-DAY TRIAL</p> <a href="/trial/" class="Button BlockCoupon__btn" title="Start your 30-day free trial with LiveAgent today! Discover the ultimate customer support solution—no credit card required." hreflang="en-US" onover-preload="1">Create trial for FREE</a> </div> </div> <div class="elementor-element elementor-element-738d0458 elementor-widget elementor-widget-html" data-id="738d0458" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <p style="color:#000 ">2. APPLY CODE DURING CHECKOUT IN THE APP</p> <div class="BlockCoupon__code Copy"> <span class="BlockCoupon__code-text textarea-pseudo">SPRINGDEAL50</span> <button class="BlockCoupon__btn Button--copy icn-copy border-radius-0"><svg class="icon icon-copy"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#copy"></use></svg><span>Copy coupon</span></button> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2ca35297 elementor-section-full_width Pricing__top urlslab-skip-all elementor-section-height-default elementor-section-height-default" data-id="2ca35297" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55f3682f wrapper" data-id="55f3682f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5a8ec7cb elementor-widget elementor-widget-heading" data-id="5a8ec7cb" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">LiveAgent Pricing</h1> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-ca1a505 Pricing__programs Pricing__programs__new elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ca1a505" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3af38f3a Pricing__program" data-id="3af38f3a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c19d39d elementor-widget elementor-widget-heading" data-id="c19d39d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-small-business">Small <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-50fbac7f Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="50fbac7f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Affordable ticketing platform for smaller support teams</p> </div> </div> <div class="elementor-element elementor-element-4ab87042 elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="4ab87042" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="/trial/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Try for free</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-49272735 elementor-widget elementor-widget-html" data-id="49272735" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup>15 </div> </div> </div> </div> <div class="elementor-element elementor-element-5fd91a7f Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="5fd91a7f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>per agent/month billed annually</p> </div> </div> <div class="elementor-element elementor-element-15daf64e checklist elementor-widget elementor-widget-text-editor" data-id="15daf64e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Ticketing</li> <li>Live chat</li> <li>Knowledgebase</li> <li>Customer Portal</li> <li>Contact forms</li> <li>Automation rules</li> <li>Integrations</li> <li>Multiple language support</li> <li>AI Answer Assistant</li> <li>AI Chatbot<span class="badge__new">beta</span></li> </ul> </div> </div> <div class="elementor-element elementor-element-15e80762 elementor-widget elementor-widget-text-editor" data-id="15e80762" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <a href="#comparePlans">See all features</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3b6f5a0c Pricing__program" data-id="3b6f5a0c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6dedddb3 elementor-widget elementor-widget-heading" data-id="6dedddb3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-medium-business">Medium <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-633b9ed3 Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="633b9ed3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>A versatile and balanced plan for full-scale customer support</p> </div> </div> <div class="elementor-element elementor-element-63e694ff elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="63e694ff" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="/trial/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Try for free</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-2b776a15 elementor-widget elementor-widget-html" data-id="2b776a15" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <!--<div class="LabelTag--free--months">--> <!-- <span class="LabelTag LabelTag--small red">Limited offer</span> --> <!--</div>--> <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup><span>29</span> </div> <!--<div class="Pricing__price--sale">--> <!-- <sup>$</sup>24 --> <!--</div>--> </div> </div> </div> <div class="elementor-element elementor-element-3ef4a0c1 Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="3ef4a0c1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>per agent/month billed annually</p> </div> </div> <div class="elementor-element elementor-element-50e19310 checklist elementor-widget elementor-widget-text-editor" data-id="50e19310" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li><strong>Everything in Small plan</strong></li> <li>Call center & IVR</li> <li>Time Rules</li> <li>Reports</li> <li>Proactive chat invitations</li> <li>Agent ratings</li> <li>Sound configuration</li> <li>Service levels (SLA)</li> </ul> </div> </div> <div class="elementor-element elementor-element-7bf4ab8c elementor-widget elementor-widget-text-editor" data-id="7bf4ab8c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="#comparePlans">See all features</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-4015751c Pricing__program popular" data-id="4015751c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52de3921 LabelTag popular elementor-widget elementor-widget-text-editor" data-id="52de3921" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Most popular</p> </div> </div> <div class="elementor-element elementor-element-2a37fe24 elementor-widget elementor-widget-heading" data-id="2a37fe24" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-large-business">Large <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-2edf74d Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="2edf74d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>An all-inclusive plan with all features and capabilities</p> </div> </div> <div class="elementor-element elementor-element-54215552 elementor-align-center Button Button--full elementor-widget elementor-widget-button" data-id="54215552" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="/trial/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Try for free</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-2fd1911a elementor-widget elementor-widget-html" data-id="2fd1911a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <!--<div class="LabelTag--free--months">--> <!-- <span class="LabelTag LabelTag--small red">Limited offer</span> --> <!--</div>--> <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup><span>49</span> </div> <!--<div class="Pricing__price--sale">--> <!-- <sup>$</sup>39 --> <!--</div>--> </div> </div> </div> <div class="elementor-element elementor-element-7947d50 Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="7947d50" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>per agent/month billed annually</p> </div> </div> <div class="elementor-element elementor-element-625f6ec checklist elementor-widget elementor-widget-text-editor" data-id="625f6ec" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li><strong>Everything in Medium plan</strong></li> <li>SSO</li> <li>Custom roles</li> <li>Time tracking & Audit log</li> <li>Facebook</li> <li>Instagram</li> <li>Twitter</li> <li>Viber</li> <li>WhatsApp</li> </ul> </div> </div> <div class="elementor-element elementor-element-43b04bb6 elementor-widget elementor-widget-text-editor" data-id="43b04bb6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <a href="#comparePlans">See all features</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-67c77745 Pricing__program free" data-id="67c77745" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5f5fffd5 elementor-widget elementor-widget-heading" data-id="5f5fffd5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-enterprise">Enterprise</h3> </div> </div> <div class="elementor-element elementor-element-6c6d2255 Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="6c6d2255" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>A full-scale solution with extra support & exclusive services</p> </div> </div> <div class="elementor-element elementor-element-85c17ab elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="85c17ab" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="/demo/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Book demo call</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-8aac056 elementor-widget elementor-widget-html" data-id="8aac056" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <!--<div class="LabelTag--free--months">--> <!-- <span class="LabelTag LabelTag--small red">Limited offer</span> --> <!--</div>--> <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup><span>69</span> </div> <!--<div class="Pricing__price--sale">--> <!-- <sup>$</sup>59 --> <!--</div>--> </div> </div> </div> <div class="elementor-element elementor-element-f9f8a36 Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="f9f8a36" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>per agent/month billed annually</p> </div> </div> <div class="elementor-element elementor-element-9c6dcf6 checklist elementor-widget elementor-widget-text-editor" data-id="9c6dcf6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li><strong>Everything in Large plan</strong></li> <li>Almost unlimited</li> <li>Dedicated account manager *</li> <li>Priority support *</li> <li>Assisted channels integration *</li> <li>Branding Free</li> <li>Custom billing setup</li> <li>Service review call and reports *</li> <li>Scheduled release management *</li> </ul> </div> </div> <div class="elementor-element elementor-element-1a08a73b appendix elementor-widget elementor-widget-text-editor" data-id="1a08a73b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> * only for 10+ agents </div> </div> <div class="elementor-element elementor-element-13cab25 elementor-widget elementor-widget-text-editor" data-id="13cab25" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="#comparePlans">See all features</a></p> </div> </div> <div class="elementor-element elementor-element-16d8751 invisible elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="16d8751" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>DO NOT translate – hidden for formatting – or <sup>$</sup>0</p> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-426c071a Pricing__tabs elementor-widget elementor-widget-html" data-id="426c071a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="Pricing__labels flex flex-justify-center"> <span class="LabelTag">30 days free trial <div class="Tooltip"> <span class="icn-info-solid"><svg class="icon icon-info-solid"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-solid"></use></svg></span> <span class="Tooltip__text"> Free trial for 30 days with a company email </span> </div> </span> <span class="LabelTag">No credit card required</span> <span class="LabelTag">Upgrade & pay as you go</span> <span class="LabelTag">No contracts</span> <span class="LabelTag">No setup fee</span> <span class="LabelTag">Cancel any time</span> </div> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c5cdb39 PromoBanners elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c5cdb39" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2767f6b9" data-id="2767f6b9" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4333ad55 elementor-widget elementor-widget-heading" data-id="4333ad55" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-see-liveagent-in-action">See LiveAgent in action</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-50469ffa PromoBanners__footer elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="50469ffa" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-376092ee" data-id="376092ee" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-26f2a75e elementor-widget elementor-widget-text-editor" data-id="26f2a75e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Let us show you the difference LiveAgent can make. </p> </div> </div> <div class="elementor-element elementor-element-c151ef Button Button--outline Button--outline__white elementor-widget elementor-widget-button" data-id="c151ef" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="/demo/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Schedule a Demo</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-37836dbe" data-id="37836dbe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3a426676 elementor-widget elementor-widget-heading" data-id="3a426676" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-deal-for-startups">Deal for Startups</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-78794d0e PromoBanners__footer elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="78794d0e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2ac95541" data-id="2ac95541" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c3de72c elementor-widget elementor-widget-text-editor" data-id="c3de72c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> Special offer for selected teams<br> <a href="/startups/">See conditions</a> </div> </div> <div class="elementor-element elementor-element-7973f36e Button Button--outline Button--outline__white elementor-widget elementor-widget-button" data-id="7973f36e" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="/startups/#signupform"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Apply for startup deal</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-603899fd ComparePlans__sectionTitle Block Block--redesign__basic urlslab-skip-all elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="603899fd" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-166ca8e0" data-id="166ca8e0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2ec0d2aa large-heading elementor-widget elementor-widget-heading" data-id="2ec0d2aa" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-compare-plans">Compare plans</h2> </div> </div> <div class="elementor-element elementor-element-6e4303f9 elementor-widget elementor-widget-text-editor" data-id="6e4303f9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Check out our plan comparisons and select the best one for you</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-3cca59cf ComparePlans urlslab-skip-all elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3cca59cf" data-element_type="section" id="comparePlans"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71471617 wrapper__wide" data-id="71471617" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2053000e ComparePlans__header elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2053000e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-4107633f ComparePlans__header--switchers" data-id="4107633f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-48d9e0fc elementor-widget elementor-widget-html" data-id="48d9e0fc" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="compare-differences" name="compare"> <input class="switcher__input" type="radio" id="compare-all" name="compare" checked> <div class="switcher switcher__simple" data-switcher="compare"> <label for="compare-differences">Differences only</label> <div class="switcher__switch"></div> <label for="compare-all" class="active">All features</label> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-45801f62 Pricing__program first" data-id="45801f62" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-cd968ea elementor-widget elementor-widget-heading" data-id="cd968ea" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-small-business">Small <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-6f262605 elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="6f262605" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="/trial/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Try for free</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-38c75675 Pricing__program" data-id="38c75675" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-83a00df elementor-widget elementor-widget-heading" data-id="83a00df" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-medium-business">Medium <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-2e6f7feb elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="2e6f7feb" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="/trial/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Try for free</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-5d231aa7 Pricing__program popular" data-id="5d231aa7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-acdcbb3 LabelTag popular elementor-widget elementor-widget-text-editor" data-id="acdcbb3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Most popular</p> </div> </div> <div class="elementor-element elementor-element-47d29db1 elementor-widget elementor-widget-heading" data-id="47d29db1" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-large-business">Large <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-17502806 elementor-align-center Button Button--full elementor-widget elementor-widget-button" data-id="17502806" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="/trial/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Try for free</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-438e1a82 Pricing__program last" data-id="438e1a82" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-38db36b8 elementor-widget elementor-widget-heading" data-id="38db36b8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-enterprise">Enterprise</h3> </div> </div> <div class="elementor-element elementor-element-3d5bcb9 elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="3d5bcb9" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="/demo/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Book demo call</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-655dfe79 elementor-widget elementor-widget-posts" data-id="655dfe79" data-element_type="widget" data-settings='{"full_content_row_gap":{"unit":"px","size":0,"sizes":[]}}' data-widget_type="posts.full_content"> <div class="elementor-widget-container"> <div class="elementor-posts-container elementor-posts elementor-posts--skin-full_content elementor-grid"> <article class="elementor-post elementor-grid-item post-978288 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.com/pricing-table/pricing/"> Pricing </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table class="compare-price"> <tbody> <tr> <td>Per agent/month billed annually <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Annual pricing is billed yearly and calculated based on the number of agents you add to the system. If you add more agent seats during the year, a top-up request will be generated at the same reduced rate.</span></div> </td> <td>$15</td> <td> <div class="price"> <div class="price--basic">$29</div> <p><!---- <div class="price--sale">$24</div> --> </p></div> </td> <td> <div class="price"> <div class="price--basic">$49</div> </div> </td> <td>Y</td> <td> <div class="price"> <div class="price--basic">$69</div> </div> </td> </tr> <tr> <td>Per agent/month billed monthly <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Monthly pricing is billed monthly and calculated based on the number of agents you add to the system. If you add more agent seats during the month, a top-up request will be generated at the same reduced rate.</span></div> </td> <td>$19</td> <td> <div class="price"> <div class="price--basic">$35</div> </div> </td> <td> <div class="price"> <div class="price--basic">$59</div> </div> </td> <td>Y</td> <td> <div class="price"> <div class="price--basic">$85</div> </div> </td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-777417 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.com/pricing-table/communication-channels/"> Communication channels </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Customer Portal <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Setup a customer portal complete with a knowledge base, forum, and FAQs. <a title="Features - Customer Portal" href="/features/customer-portal/">Customer portal feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Contact forms – Contact us buttons <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Give your customers the option to reach out via a contact form that’s placed directly on your website.<a title="Features - Contact Forms" href="/features/contact-forms/">Contact form feature</a></span></div> </td> <td>3</td> <td>10</td> <td>50</td> <td>1</td> <td>200</td> </tr> <tr> <td>Contact forms – In page <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Give your customers the option to reach out via a contact form that’s placed directly on your website.<a title="Features - Contact Forms" href="/features/contact-forms/">Contact form feature</a></span></div> </td> <td>3</td> <td>10</td> <td>50</td> <td>1</td> <td>200</td> </tr> <tr> <td>Slack notifications <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Receive a Slack notification every time you receive a new ticket or a ticket response in LiveAgent. <a title="Features - Slack" href="/features/slack/">Slack notification feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Customer forum <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Create an online community forum for your users. Empower them to ask questions, provide answers, and lead discussions. <a title="Features - Forum" href="/features/customer-forum/">Customer forum feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Email ticketing – Incoming email accounts <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Smart email ticketing ensures no emails get lost or remain unanswered. Our ticketing system also prevents duplicate responses with the agent collision detection feature. <a title="Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon." href="/ticketing-software/">Ticketing feature</a></span></div> </td> <td>3</td> <td>10</td> <td>150</td> <td>2</td> <td>500</td> </tr> <tr> <td>Email ticketing – Outgoing email accounts <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Smart email ticketing ensures no emails get lost or remain unanswered. Our ticketing system also prevents duplicate responses with the agent collision detection feature. <a title="Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon." href="/ticketing-software/">Ticketing feature</a></span></div> </td> <td>3</td> <td>10</td> <td>150</td> <td>2</td> <td>500</td> </tr> <tr> <td>Live chat button <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Gain customer trust and boost sales with personalized, real-time live chat support. <a title="Explore a selection of the best live chat software on the market. Choose the ideal live chat software for your website and raise your customer service to the moon." href="/live-chat-software/">Live chat feature</a></span></div> </td> <td>2</td> <td>5</td> <td>50</td> <td>1</td> <td>100</td> </tr> <tr> <td>Proactive chat invitations <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Engage your website visitors by inviting them to chat with your agents. <a title="Features - Proactive Chat Invitations" href="/features/proactive-chat-invitations/">Proactive chat invitations feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Call center <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Utilize call center to efficiently manage and handle customer interactions. <a title="Features - Call center" href="/features/call-center-overview/">Call center feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Feedback buttons <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Encourage customers to send you new ideas and Feedback for future development. <a title="Features - Feedback Suggestions" href="/features/feedback-suggestions/">Feedback&Suggestions feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Viber <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Respond to Viber messages directly from your LiveAgent dashboard. <a title="Features - Viber" href="/features/viber/">Viber feature</a></span></div> </td> <td>$39/month</td> <td>$39/month</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Twitter <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Monitor unique keywords and respond to Tweets that require action. All responses made from LiveAgent are sent as Tweets. <a title="Features - Twitter" href="/integrations/twitter/">Twitter feature</a></span></div> </td> <td>$39/month</td> <td>$39/month</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Facebook <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Respond to Facebook messages, posts, comments, or mentions directly from LiveAgent. <a title="Features - Facebook" href="/integrations/facebook/">Facebook feature</a></span></div> </td> <td>$39/month</td> <td>$39/month</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Facebook + Instagram <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Instagram integration is not possible without having Facebook integration. <a title="Features - Instagram" href="/integrations/instagram/">Instagram feature</a></span></div> </td> <td>$39/month + $19/month</td> <td>$39/month + $19/month</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>WhatsApp <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Integrate your WhatsApp number with your LiveAgent ticketing system and use it to reply to WhatsApp messages within the ticketing system. Note: The integration currently works only with Twilio and 360dialog providers.</span></div> </td> <td>—</td> <td>—</td> <td>3 numbers</td> <td>—</td> <td>3+ numbers</td> </tr> <tr> <td>Video call functionality <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Increase outbound sales and improve customer satisfaction with our video call feature. Get personal, and don’t forget to smile! <a title="Features - Video Chat" href="/features/video-chat/">Video call feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-777419 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.com/pricing-table/conversation-management/"> Conversation management </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Ticket history <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Store all tickets and chat transcripts indefinitely.<br> Access all past tickets, conversations, and call recordings for quality assurance, legal, or training purposes at any time.</span></div> </td> <td>Unlimited</td> <td>Unlimited</td> <td>Unlimited</td> <td>7 days</td> <td>Unlimited</td> </tr> <tr> <td>Merge tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Received multiple tickets about the same issue and want to combine them? No problem! Use our <a title="Features - Merge Tickets" href="/features/merge-tickets/">merge tickets feature.</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Custom ticket fields <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Learned some valuable information? Create a custom ticket field and add it to the ticket info panel. <a title="Features - Ticket Fields" href="/features/ticket-fields/">Custom ticket field feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Split tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Received a ticket with multiple requests? Split the ticket into two and assign each to a different agent/department. <a title="Features - Split Tickets" href="/features/split-tickets/">Split tickets feature </a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Internal tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Create an internal note for your colleagues. The notes are visible to agents only, so there’s no need to worry that other end-users or customers seeing your private notes. <a title="Features - Internal Tickets" href="/features/internal-tickets/">Internal tickets</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Attachments <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Easily drag and drop attachments (images, music, video, documents, etc.) to share them with your customers. <a title="Features - Attachments" href="/features/attachments/"> Attachments feature </a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Ticket mass actions <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Select multiple tickets at once and run mass actions tosavetime. With this feature, you can resolve, transfer, or delete multiple tickets with a single click. <a title="Features - Mass Actions" href="/features/mass-actions/">Ticket mass actions feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>To Solve Algorithm <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Automatically prioritize tickets that need to be solved according to service level agreements (SLAs) and the date and time they were received. <a title="Features - To Solve Button" href="/features/to-solve-button/">To Solve Feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Ticket satisfaction survey <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Automatically send out ticket satisfaction survey emails after each interaction to ensure your customers receive high-quality service.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> </tr> <tr> <td>Custom tags <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Add custom tags to organize and filter through tickets while viewing their contents at a glance.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Custom ticket filters <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Create unique ticket filters to make searching and filtering easier. <a title="Features - Filters" href="/features/filters/">Custom ticket filters feature</a></span></div> </td> <td>300 filters / agent</td> <td>500 filters / agent</td> <td>1000 filters / agent</td> <td>50 filter / agent</td> <td>5000 filters / agent</td> </tr> <tr> <td>Agent notes to tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Add private notes to tickets. Private notes are visible to<br> agents only, so there’s no need to worry about your customers or other end users seeing them. <a title="Features - Notes" href="/features/notes/">Agent notes to tickets feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Real-time dashboards <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">A real-time overview of your usage statistics.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Ticket transfers <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Transfer tickets to the agents or departments that are best equipped to handle them with a single click.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>WYSIWYG editor <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Use our WYSIWYG editor to style the content of your emails, email templates, and knowledge base articles.<a title="Features - Wysiwyg Editor" href="/features/wysiwyg-editor/"> WYSIWYG editor feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Multiple ticket tabs <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Solving more than one ticket at a time? No problem! Open up multiple ticket tabs in your LiveAgent app and switch back and forth as needed.<a title="Features - Multiple Ticket Tabs" href="/features/multiple-ticket-tabs/"> Multiple ticket tabs feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Business hours <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">When are you available to help your customers? Let them know with the <a title="Features - Business Hours" href="/features/business-hours/">Business hours feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Departments <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Create sales, marketing, and tech support departments for easier ticket routing and division of responsibilities.<a title="Features - Departments" href="/features/departments/">Departments feature</a></span></div> </td> <td>10</td> <td>20</td> <td>150</td> <td>3</td> <td>300</td> </tr> <tr> <td>Roles in departments</td> <td>—</td> <td>—</td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Canned messages <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Speed up your responses by using predefined sequences of text. <a title="Features - Canned Messages Macros" href="/features/canned-messages-macros/">Canned messages feature</a></span></div> </td> <td>20</td> <td>100</td> <td>500</td> <td>—</td> <td>1000</td> </tr> <tr> <td>Contacts & Groups <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Segment customers by interests, age, nationality, or any other metric.<a title="Features - Contacts" href="/features/contacts/"> Contacts feature</a> & <a title="Features - Contact Groups" href="/features/contact-groups/">Groups feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Predefined answers <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Create predefined answers for support queries that can be answered with a generic response. <a title="Features - Predefined Answers" href="/features/predefined-answers/">Predefined answers feature</a></span></div> </td> <td>20</td> <td>100</td> <td>500</td> <td>—</td> <td>1000</td> </tr> <tr> <td>Chat transcripts <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Do your customers need a copy of the conversation they’ve had with you? Provide them with chat transcripts via email.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>File sharing over chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Our live chat supports JPG, JPEG, PNG, GIF, PDF, and TXT file sharing.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Mobile chat window <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Our live chat widgets are responsive – customers can start chats on mobile or desktop with ease.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Chat welcome message setting <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Send out automated chat welcome messages to your new website visitors to showcase that you’re online and available to help them as needed.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Real-time visitors monitor <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Monitor what your website visitors are up to. See which URLs they have open, how long they’ve been browsing each page, and get notified when they navigate to a new page on your website.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Chat Satisfaction Surveys <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Get immediate feedback after each customer interaction.Find out how you can improve, what was done right, and monitor customer satisfaction over time. <a title="Agent ranking" href="https://support.liveagent.com/528966-Agent-ranking">Agent ratings feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Time Tracking <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Gain a deeper understanding of your help desk’s performance by tracking your agent’s working habits. See how long it takes them to respond to each ticket, how long they were online, or how long their breaks were. <a title="Features - Time Tracking" href="/features/time-tracking/">Time tracking feature</a></span></div> </td> <td>$19 / month</td> <td>$19 / month</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Call Queueing <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">If all online agents are busy with ongoing calls, LiveAgent will automatically create a call queue for new callers.<a title="Chat and Call queue indicator" href="https://support.liveagent.com/830459-ChatCall-queue-indicator"> Call queue indicator</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>IVR <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Improve your customer’s call center experience by designing comprehensive interactive voice response (IVR) trees that route them to the correct support department or agent. <a title="Take your customers to the experts during voice calls with Interactive Voice Response. Create your own IVR trees and route calls where you want them." href="/features/ivr-interactive-voice-response/">IVR feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>In call recordings <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Unlimited call recording ensures that you are always<br> protected with high quality recordings of your calls whenever you need them most. <a title="Features - Unlimited Call Recordings" href="/features/unlimited-call-recordings/">Unlimited call recordings feature</a><</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Call routing & transfers <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Our call center software is equipped with ACD and attended call transfers. Enjoy seamless call transitions from one department or agent to another starting today. <a title="Features - Call Routing" href="/features/call-routing/">Call routing</a> and <a title="Features - Call Transfers" href="/features/call-transfers/">Call transfers feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Custom roles <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Create and name roles and customize agent permissions. <a title="Features - Custom Roles" href="/features/custom-roles/">Custom roles</a> feature</span></div> </td> <td>—</td> <td>—</td> <td>3</td> <td>—</td> <td>40</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-777421 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.com/pricing-table/customization/"> Customization </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>API keys <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">The API rate limit is set right now to 180 requests per minute, counted for each API key separately. <a title="Features - Api" href="https://support.liveagent.com/931802-API-rate-limit-API-requests-limit">API rate limit</a></span></div> </td> <td>1</td> <td>5</td> <td>10</td> <td>—</td> <td>100</td> </tr> <tr> <td>Customer mail templates <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Configure email templates for your customers and agents. All the email templates sent from LiveAgent can be formatted as HTML or plain text emails. <a title="Features - Email Templates" href="/features/email-templates/">Mail templates feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Rules & Time rules <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Create custom triggers, automation rules, and time rules to speed up repetitive tasks that don’t require the attention of your agents. <a title="Features - Rules" href="/features/rules/">Rules</a> and <a title="Features - Time Rules" href="/features/time-rules/">Time rules feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Gamification <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Motivate, entertain, increase productivity, and foster collaboration in teams. <a title="Features - Gamification" href="/features/gamification-features/">Gamification feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Contact form widgets customization <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Choose a contact form widget from our template gallery and customize it to match your business’s aesthetic.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Chat widgets customization <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Choose a chat widget from our template gallery and customize it to match your business’s color palette.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Sound configuration <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Customize or disable any notification sounds that you hear in LiveAgent. Choose from our existing sounds or upload your own files. <a title="Features - Sounds" href="/features/sounds/">Sound configuration feature </a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Search & replace <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">LiveAgent can automatically search for specific strings in every incoming message and replace them with something else before being displayed or stored in the database. <a title="Features - Search Replace" href="/features/search-replace/"> Search & replace feature </a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Call widgets customization <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Create enticing call widgets or choose from our template gallery. Customize any existing design according to your needs.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Video call widgets customization <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Create engaging video call widgets or choose an existing design from our template gallery. Customize any existing template according to your needs.</span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Knowledge base <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Create categories in your Customer portal based on your products, services, or types of customers. Add knowledge base articles, Forums, or feedback boards. <a title="Features - Knowledge Base" href="/features/knowledge-base/">Knowledge base</a></span></div> </td> <td>1</td> <td>1</td> <td>2</td> <td>1</td> <td>10</td> </tr> <tr> <td>Additional knowledge base <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Gives you the opportunity to create an unlimited amount of separate customer portals, where each one of them can have its own unique design, settings, and content. <a title="Features - Multi Knowledge Base" href="/features/multi-knowledge-base/">Knowledge base</a></span></div> </td> <td>$19 / month / per KB</td> <td>$19 / month / per KB</td> <td>$19 / month / per KB</td> <td>—</td> <td>$19 / month / per KB</td> </tr> <tr> <td>Branding free <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Remove LiveAgent branding from live chat windows and buttons, knowledge base/customer portal, call windows and buttons, contact forms, feedback forms, and email templates.</span></div> </td> <td>—</td> <td>$19 / month / per acc</td> <td>$19 / month / per acc</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Custom domain parking <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Park your LiveAgent account to make it accessible from your own domain. <a title="Custom domain parking" href="https://support.liveagent.com/018505-LiveAgent-Domain-parking-guide">Custom domain parking</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-777423 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.com/pricing-table/reporting-4/"> Reporting </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Analytics overview <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Get an overview of your customer support. See who is interacting with your company and monitor the service they’re receiving. <a title="Features - Analytics Overview" href="/features/analytics-overview/">Analytics overview feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Performance report <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Monitor the performance of your support agents. See who is the most productive, who prefers e-mails over live chats, and who delivers consistent results over time. <a title="Features - Performance Report" href="/features/performance-report/">Performance report feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Agent report <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Create agent reports for work time, answered tickets, chats, calls, sales, ratings, and more from a specific time range. <a title="Features - Agent Report" href="/features/agent-report/">Agent report feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Agents ratings <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Generate agent rating reports complete with customer’s comments. <a title="Features - Agent Ranking Overview" href="/features/agent-ranking-overview/">Agents ratings feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Department report <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Generate reports about each department’s number of answered tickets, chats, calls, and more during a specific time range. <a title="Features - Department Report" href="/features/department-report/"> Department report feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Channel report <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">LiveAgent provides you with detailed insights about every communication channel: email, live chat, call center, contact forms, Instagram, Facebook messages, Tweets etc. <a title="Features - Channel Report" href="/features/channel-report/">Channel report feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Tag report <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Generate tag reports from a specific period of time. Individual entries can be sorted by time range, department, channel, and agent. <a title="Features - Tag Reports" href="/features/tag-reports/">Tag report feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Ticket history <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Filter tickets by day, week, month, year, or a custom date range to generate a ticket history report. Find out which departments had the most assigned tickets, which agents solved them, their current statuses, and more.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>My work report <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Generate reports about the work you’ve done in<br> a day, week, month, year, or during a custom date range. Find out how many tickets were assigned to you, from which channel they came from, and their current status.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Agent availability for calls, chats, ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Monitor the availability of your agents and see exactly when they’re online (date, hours, from, to). <a title="Features - Agent Availability" href="/features/agent-availability/"> Agent availability feature</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Call, chat availability <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Generate reports about each agent’s availability to answer calls and chats. Discover who’s most involved, and who needs to ramp up their support efforts.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Call, chat, ticket load <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Find out which agents had the most tickets, calls, and chats assigned to them to compare and optimize your agent’s workloads.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-958149 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.com/pricing-table/ai-features/"> AI features </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>AI Answer Assistant <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Enhance your customer support with AI Answer Assistant. Powered by ChatGPT and your OpenAI API key, it generates polished email replies, streamlining responses and boosting agent efficiency.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>AI Chatbot <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="badge__new">beta</span><span class="Tooltip__text">AI Chatbot answers simple customer questions instantly using your knowledge sources and transfers complex queries to your team. <a title="Features - AI Chatbot" href="/features/chatbot/">AI Chatbot feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-777425 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.com/pricing-table/integrations-4/"> Integrations </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Integrations <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Get access to all LiveAgent plugins and integrations with other software solutions to unify and simplify your workflow.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-777427 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.com/pricing-table/support-and-services/"> Support and services </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Customer Service <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">We offer 24/7 customer support year-round. Contact us on live chat, email, phone, social media, or through our customer portal. We also offer multi-lingual support.</span></div> </td> <td>best effort</td> <td>24/7</td> <td>24/7</td> <td>best effort</td> <td>24/7</td> </tr> <tr> <td>White Glove Setup <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Sit back and relax while we set up your LiveAgent account for you. Log in to a ready to use helpdesk system that will boost your agent’s productivity and improve your customer service.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>iPhone/Android apps <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">We offer a LiveAgent app for both Android and iOS operating systems. <a title="Features - Mobile" href="/features/mobile-help-desk/">iPhone/Android mobile applications feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Multiple language support <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">LiveAgent currently supports 45 language translations with new ones being added regularly. <a title="Features - Multilingual Support" href="/features/multilingual-support/">Multiple language support feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Multiple website support <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Have multiple businesses, products, or subdomains with unique websites? No problem, LiveAgent can fetch and streamline all tickets into a single LiveAgent account.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Multibrand Support <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Handle help desk communication for multiple brands and business from one software.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Hardware IP phone <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Feel more comfortable using your hardware phone? No problem! Connect it with LiveAgent to answer calls on it. There’s no need to use softphones or answer calls in-browser if you’re not into it.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Online product training <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Schedule a LiveAgent training for your Support manager to help him understand the tool better or assist with some configuration challenges he may found on his way with LiveAgent.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Senior account manager <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Support from an account manager as direct point of contact. Account manager can be provided on request in the Large plan for accounts with 50+ agents.</span></div> </td> <td>—</td> <td>—</td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Dedicated onboarding team <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Get white-glove setup assistance from our team of experts who will help you get started with LiveAgent’s tools and features.</span></div> </td> <td>—</td> <td>—</td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-777429 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.com/pricing-table/security-and-permissions/"> Security and permissions </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>EU/US/UK/SG Data Center <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Currently, we have multiple data centers around the world. We are installing our customer accounts on the best possible server point depending on where they are located and taking their national laws into account. <a title="Features - Multiple Data Centers" href="/features/multiple-data-centers/"> Multiple Data Centers</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>SpamAssassin Integration <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Save time and fight against spam with automatic spam filtering. LiveAgent implements the SpamAssassin anti-spam platform, which blocks spam. <a title="Features - Spam Filters" href="/features/spam-filters/">SPAM filters feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Access restriction to agent panel <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Restrict the number of IP numbers that have access to your agent panel.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Password Policy Management <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">LiveAgent ensures that the password you select for your account hasn’t been compromised in previous data breaches.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>2-step verification <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Protect your LiveAgent account with your password and an additional code from the Google Authenticator mobile app. <a title="Features - 2 Step Verification" href="/features/2-step-verification/">2-step verification feature.</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>HTTPS encryption <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">All LiveAgent hosted accounts run on a secure connection using the HTTPS protocol. <a title="Features - Https Encryption" href="/features/https-encryption/"> HTTPS encryption feature</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Banned visitors list <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Is someone spamming you or being obnoxious? Ban their IP address to prevent them from chatting with you. Lift the ban when you’re ready by reviewing the list of visitors who are banned from your chat.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Audit Log <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Find something suspicious? Review the audit log to see what actions each agent has performed during a specific period of time. <a title="Features - Audit Log" href="/features/audit-log/">Audit log feature</a></span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>SSO <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Use single sign-on (SSO) to make logins easier for your agents. Log in once without re-entering authentication factors and speed up the process.</span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Customisation of system email templates <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Change the wording and design of all system emails and customize them whenever you need to.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-777431 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.com/pricing-table/automation/"> Automation </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"><table><tbody><tr><td>Event Rules <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Set up automation rules for various events and determine what actions will perform automatically whenever a specific event happens in LiveAgent.</span></div> </td><td>50</td><td>150</td><td>500</td><td>—</td><td>1000</td></tr><tr><td>Time Rules <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Set up time-based rules that will perform actions automatically after certain time periods pass in your LiveAgent system.</span></div> </td><td>—</td><td>30</td><td>100</td><td>—</td><td>200</td></tr><tr><td>SLA rules <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Set up internal Service Level Agreement (SLA) rules that ensure a smooth experience for your agents and customers. Use them to determine responsibility, penalties and remedies for maintaining a correct workflow.</span></div> </td><td>—</td><td>5</td><td>50</td><td>—</td><td>100</td></tr><tr><td>SLA levels <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Set up your Service Level Agreement (SLA) rules in multiple levels to ensure correct workflows on more than one level. You can use them to specify workflows in different circumstances.</span></div> </td><td>—</td><td>5</td><td>20</td><td>—</td><td>100</td></tr></tbody></table></figure> </div> </article> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-51ec33a6 Block Block--redesign Block--redesign__successtories Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="51ec33a6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44cbf456 wrapper" data-id="44cbf456" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6e73a993 large-heading elementor-widget elementor-widget-heading" data-id="6e73a993" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-the-best-customers-experiences-are-built-with-liveagent">The <span class="highlight-gradient">best customers experiences</span> are <br>built with LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-873d462 elementor-widget elementor-widget-shortcode" data-id="873d462" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <section class="success__stories"> <ul class="success__stories__list"> <li class="success__stories__item"> <article data-category="" data-region="" class="success__stories__item__article post-989645 ms_success-stories type-ms_success-stories status-publish has-post-thumbnail hentry"> <a href="https://www.liveagent.com/use-case-scenarios/matchaflix/" class="success__stories__item__link" title="Read Matchaflix's story" hreflang="en-US" onover-preload="1"></a> <div class="success__stories__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2025/02/matchaflix-featured-img.jpg"> <img data-splide-lazy="https://www.liveagent.com/app/uploads/2025/02/matchaflix-featured-img-700x209.jpg" alt="Read Matchaflix's story" data-src="https://www.liveagent.com/app/uploads/2025/02/matchaflix-featured-img-700x209.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"> </div> <div class="success__stories__item__content"> <h3 class="success__stories__item__title" id="h-matchaflix"> Matchaflix </h3> <div class="success__stories__item__excerpt"> <p itemprop="abstract" class="item-excerpt"> How Matchaflix turned inquiries into sales with LiveAgent 5 min average reduced response time 66% increase in first contact resolution rate 37% commercial inquiries lead to a purchase Overview Company… </p> <p class="learn-more"> <a href="https://www.liveagent.com/use-case-scenarios/matchaflix/" class=" icn-after-arrow-right" title='Discover how Matchaflix boosted sales by 37%, cut response time to 5 mins, & improved customer satisfaction with LiveAgent. Learn their success!"' hreflang="en-US" onover-preload="1"> Read more about Matchaflix <svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a> </p> </div> </div> </article> </li> <li class="success__stories__item"> <article data-category="" data-region="" class="success__stories__item__article post-229638 ms_success-stories type-ms_success-stories status-publish has-post-thumbnail hentry"> <a href="https://www.liveagent.com/use-case-scenarios/satur/" class="success__stories__item__link" title="Read Satur's story" hreflang="en-US" onover-preload="1"></a> <div class="success__stories__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/05/satur.jpg"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/db4f001f202708626e3e015875c5ea02/satur-700x209.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/48acb7db1848f1957c39a400f48c1033/satur-700x209.jpg" alt="Read Satur's story" data-src="https://www.liveagent.com/wp/urlslab-download/48acb7db1848f1957c39a400f48c1033/satur-700x209.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"></picture> </div> <div class="success__stories__item__content"> <h3 class="success__stories__item__title" id="h-satur"> Satur </h3> <div class="success__stories__item__excerpt"> <p itemprop="abstract" class="item-excerpt"> SATUR travel agency is the largest Slovak travel agency with more than 100 years of experience and 90 000 satisfied clients, who have the opportunity to travel to more than… </p> <p class="learn-more"> <a href="https://www.liveagent.com/use-case-scenarios/satur/" class=" icn-after-arrow-right" title="Discover 100 years of unforgettable travel with Satur! Expertly guided tours, family fun, and seamless communication powered by LiveAgent." hreflang="en-US" onover-preload="1"> Read more about Satur <svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a> </p> </div> </div> </article> </li> </ul> <a href="https://www.liveagent.com/use-case-scenarios/" class="Button Button--full" title="Discover how LiveAgent boosts satisfaction, revenue, and loyalty with real success stories from businesses worldwide. 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