CINXE.COM

<!DOCTYPE html> <html lang="en-GB" dir="ltr"> <head> <meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>Content Improvement Club: what we covered in our February session – Website and Communications Blog</title> <meta name='robots' content='max-image-preview:large' />  <script async src="https://www.googletagmanager.com/gtag/js?id=G-DZPR092B9C"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-DZPR092B9C'); </script> <link rel="alternate" type="application/rss+xml" title="Website and Communications Blog » Content Improvement Club: what we covered in our February session Comments Feed" href="https://blogs.ed.ac.uk/website-communications/content-improvement-club-what-we-covered-in-our-february-session/feed/" /> <script type="text/javascript"> /* <![CDATA[ */ window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/blogs.ed.ac.uk\/website-communications\/wp-includes\/js\/wp-emoji-release.min.js?ver=6.5.5"}}; /*! This file is auto-generated */ !function(i,n){var o,s,e;function c(e){try{var t={supportTests:e,timestamp:(new Date).valueOf()};sessionStorage.setItem(o,JSON.stringify(t))}catch(e){}}function p(e,t,n){e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(t,0,0);var t=new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data),r=(e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(n,0,0),new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data));return t.every(function(e,t){return e===r[t]})}function u(e,t,n){switch(t){case"flag":return n(e,"\ud83c\udff3\ufe0f\u200d\u26a7\ufe0f","\ud83c\udff3\ufe0f\u200b\u26a7\ufe0f")?!1:!n(e,"\ud83c\uddfa\ud83c\uddf3","\ud83c\uddfa\u200b\ud83c\uddf3")&&!n(e,"\ud83c\udff4\udb40\udc67\udb40\udc62\udb40\udc65\udb40\udc6e\udb40\udc67\udb40\udc7f","\ud83c\udff4\u200b\udb40\udc67\u200b\udb40\udc62\u200b\udb40\udc65\u200b\udb40\udc6e\u200b\udb40\udc67\u200b\udb40\udc7f");case"emoji":return!n(e,"\ud83d\udc26\u200d\u2b1b","\ud83d\udc26\u200b\u2b1b")}return!1}function f(e,t,n){var r="undefined"!=typeof WorkerGlobalScope&&self instanceof WorkerGlobalScope?new OffscreenCanvas(300,150):i.createElement("canvas"),a=r.getContext("2d",{willReadFrequently:!0}),o=(a.textBaseline="top",a.font="600 32px Arial",{});return e.forEach(function(e){o[e]=t(a,e,n)}),o}function t(e){var t=i.createElement("script");t.src=e,t.defer=!0,i.head.appendChild(t)}"undefined"!=typeof Promise&&(o="wpEmojiSettingsSupports",s=["flag","emoji"],n.supports={everything:!0,everythingExceptFlag:!0},e=new Promise(function(e){i.addEventListener("DOMContentLoaded",e,{once:!0})}),new Promise(function(t){var n=function(){try{var e=JSON.parse(sessionStorage.getItem(o));if("object"==typeof e&&"number"==typeof e.timestamp&&(new Date).valueOf()<e.timestamp+604800&&"object"==typeof e.supportTests)return e.supportTests}catch(e){}return null}();if(!n){if("undefined"!=typeof Worker&&"undefined"!=typeof OffscreenCanvas&&"undefined"!=typeof URL&&URL.createObjectURL&&"undefined"!=typeof Blob)try{var e="postMessage("+f.toString()+"("+[JSON.stringify(s),u.toString(),p.toString()].join(",")+"));",r=new Blob([e],{type:"text/javascript"}),a=new Worker(URL.createObjectURL(r),{name:"wpTestEmojiSupports"});return void(a.onmessage=function(e){c(n=e.data),a.terminate(),t(n)})}catch(e){}c(n=f(s,u,p))}t(n)}).then(function(e){for(var t in e)n.supports[t]=e[t],n.supports.everything=n.supports.everything&&n.supports[t],"flag"!==t&&(n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&n.supports[t]);n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&!n.supports.flag,n.DOMReady=!1,n.readyCallback=function(){n.DOMReady=!0}}).then(function(){return e}).then(function(){var e;n.supports.everything||(n.readyCallback(),(e=n.source||{}).concatemoji?t(e.concatemoji):e.wpemoji&&e.twemoji&&(t(e.twemoji),t(e.wpemoji)))}))}((window,document),window._wpemojiSettings); /* ]]> */ </script> <link rel='stylesheet' id='main-stylesheet-css' href='https://blogs.ed.ac.uk/website-communications/wp-content/themes/wpedgel/dist/css/edgel-red.min.css?ver=1.0' type='text/css' media='all' /> <link rel='stylesheet' id='override-stylesheet-css' href='https://blogs.ed.ac.uk/website-communications/wp-content/themes/wpedgel/dist-custom/css/override.css?ver=1.0' type='text/css' media='all' /> <link rel='stylesheet' id='wordpress-stylesheet-css' href='https://blogs.ed.ac.uk/website-communications/wp-content/themes/wpedgel/dist-custom/css/wordpress-styles.css?ver=1.0' type='text/css' media='all' /> <style id='wp-emoji-styles-inline-css' type='text/css'> img.wp-smiley, img.emoji { display: inline !important; border: none !important; box-shadow: none !important; height: 1em !important; width: 1em !important; margin: 0 0.07em !important; vertical-align: -0.1em !important; background: none !important; padding: 0 !important; } </style> <link rel='stylesheet' id='wp-block-library-css' href='https://blogs.ed.ac.uk/website-communications/wp-includes/css/dist/block-library/style.min.css?ver=6.5.5' type='text/css' media='all' /> <style id='classic-theme-styles-inline-css' type='text/css'> /*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} </style> <style id='global-styles-inline-css' type='text/css'> body{--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}body .is-layout-flex{flex-wrap: wrap;align-items: center;}body .is-layout-flex > *{margin: 0;}body .is-layout-grid{display: grid;}body .is-layout-grid > *{margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} .wp-block-navigation a:where(:not(.wp-element-button)){color: inherit;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} .wp-block-pullquote{font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='edgel-cookie-stylesheet-css' href='https://blogs.ed.ac.uk/website-communications/wp-content/plugins/ed-cookie/css/edgel-cookie.min.css?ver=6.5.5' type='text/css' media='all' /> <link rel='stylesheet' id='ed-notifications-css' href='https://blogs.ed.ac.uk/website-communications/wp-content/plugins/ed-notifications/public/css/ed-notifications-public.css?ver=1.0.0' type='text/css' media='all' /> <link rel='stylesheet' id='ed-solr-css' href='https://blogs.ed.ac.uk/website-communications/wp-content/plugins/wp-solr/public/css/ed-solr-public.css?ver=1.0.3' type='text/css' media='all' /> <link rel='stylesheet' id='uoe_site-css' href='https://blogs.ed.ac.uk/website-communications/wp-content/plugins/ed-footer/css/ed-site-styles.css?ver=6.5.5' type='text/css' media='all' /> <link rel='stylesheet' id='uoe_report-css' href='https://blogs.ed.ac.uk/website-communications/wp-content/plugins/ed-footer/css/ed-report-form-styles.css?ver=1.1.1' type='text/css' media='all' /> <link rel='stylesheet' id='uoe_reg_styles-css' href='https://blogs.ed.ac.uk/website-communications/wp-content/plugins/ed-registration/css/ed-registration-styles.css?ver=6.5.5' type='text/css' media='all' /> <link rel='stylesheet' id='mimetypes-link-icons-css' href='https://blogs.ed.ac.uk/website-communications/wp-content/plugins/mimetypes-link-icons/css/style.php?cssvars=bXRsaV9oZWlnaHQ9MTYmbXRsaV9pbWFnZV90eXBlPXBuZyZtdGxpX2xlZnRvcnJpZ2h0PWxlZnQmYWN0aXZlX3R5cGVzPXBkZg%3D&ver=3.0' type='text/css' media='all' /> <script type="text/javascript" src="https://blogs.ed.ac.uk/website-communications/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script type="text/javascript" src="https://blogs.ed.ac.uk/website-communications/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <script type="text/javascript" id="report_js-js-extra"> /* <![CDATA[ */ var ajax_report_object = {"ajaxurl":"https:\/\/blogs.ed.ac.uk\/website-communications\/wp-admin\/admin-ajax.php","redirecturl":"https:\/\/blogs.ed.ac.uk\/website-communications","loadingmessage":"Sending info, please wait..."}; /* ]]> */ </script> <script type="text/javascript" src="https://blogs.ed.ac.uk/website-communications/wp-content/plugins/ed-footer/js/ajax-report-script.js?ver=1.1.1" id="report_js-js"></script> <script type="text/javascript" src="https://blogs.ed.ac.uk/website-communications/wp-content/plugins/ed-cookie/js/edgel-cookie.js" id="edgel-cookie-js-js"></script> <script type="text/javascript" src="https://blogs.ed.ac.uk/website-communications/wp-content/plugins/ed-notifications/public/js/ed-notifications-public.js?ver=1.0.0" id="ed-notifications-js"></script> <script type="text/javascript" src="https://blogs.ed.ac.uk/website-communications/wp-content/plugins/wp-solr/public/js/ed-solr-public.js?ver=1.0.3" id="ed-solr-js"></script> <script type="text/javascript" src="https://blogs.ed.ac.uk/website-communications/wp-content/plugins/ed-registration/js/registration.js?ver=6.5.5" id="uoe_reg_scripts-js"></script> <link rel="https://api.w.org/" href="https://blogs.ed.ac.uk/website-communications/wp-json/" /><link rel="alternate" type="application/json" href="https://blogs.ed.ac.uk/website-communications/wp-json/wp/v2/posts/10771" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://blogs.ed.ac.uk/website-communications/xmlrpc.php?rsd" /> <link rel="canonical" href="https://blogs.ed.ac.uk/website-communications/content-improvement-club-what-we-covered-in-our-february-session/" /> <link rel='shortlink' href='https://blogs.ed.ac.uk/website-communications/?p=10771' /> <link rel="alternate" type="application/json+oembed" href="https://blogs.ed.ac.uk/website-communications/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fblogs.ed.ac.uk%2Fwebsite-communications%2Fcontent-improvement-club-what-we-covered-in-our-february-session%2F" /> <link rel="alternate" type="text/xml+oembed" href="https://blogs.ed.ac.uk/website-communications/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fblogs.ed.ac.uk%2Fwebsite-communications%2Fcontent-improvement-club-what-we-covered-in-our-february-session%2F&format=xml" /> <link rel="stylesheet" href="https://blogs.ed.ac.uk/website-communications/wp-content/plugins/openattribute/openattribute_popup.css" type="text/css" media="screen,projection" /> <style> .uoe-service-message-container { padding: 1rem; text-align: center; color: #ced4da; background: linear-gradient(to bottom,#343a40 0,#212529 100%) repeat scroll 0 0; background-color: #343a40; } </style> <div id="uoe-service-message-dislaimer-banner" class="uoe-service-message-container"> Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue. </div> </head> <body class="post-template-default single single-post postid-10771 single-format-standard"> <div id="skip-link"> <a href="#main-content" class="sr-only sr-only-focusable"> Skip to main content </a> </div> <div class="page-head"> <div class="container"> <div class="row"> <div class="col-sm-7 col-md-8" style="padding-right: 45px;"> <a href="https://www.ed.ac.uk/"> <img class="uoe-logo" src="https://blogs.ed.ac.uk/website-communications/wp-content/themes/wpedgel/dist/images/logo.png" alt="The University of Edinburgh home"> </a> </div> </div> </div> </div> <div class="page-head-hero"> <a href="https://blogs.ed.ac.uk/website-communications"> <img src="https://blogs.ed.ac.uk/website-communications/wp-content/themes/wpedgel/dist-custom/images/edgel-sample.jpg" height="275" width="1500" alt="" /> </a> <div class="container"> <div class="page-head-title"> <h1 class="sr-only"> <a href="https://blogs.ed.ac.uk/website-communications"> Website and Communications Blog </a> </h1> <h1 aria-hidden="true"> <a href="https://blogs.ed.ac.uk/website-communications"> Website and Communications Blog </a> </h1> <p class="page-head-tagline"></p> </div> </div> </div>  <div class="container container-page-content">  <div class="row"> <div class="col-sm-3 col-uoe-nav sidebar-left" style="margin-top: 0px;"> <section class="panel panel-uoe-low sidebar-ed"> <button type="button" class="btn btn-link btn-block visible-xs" id="toggleSidebar"> <span id="showWidgetsText">Show widgets</span> <span id="hideWidgetsText" style="display: none;">Hide</span> </button> <div class="hidden-xs" id="sidebarFoldedContent"> <div class="panel-body widget-area"> <p class="h5">Search</p> <form action="https://blogs.ed.ac.uk/website-communications/" method="get"> <div class="form-group"> <div class="input-group"> <span class="twitter-typeahead"> <input id="uoe-search" type="text" placeholder="Search" class="form-control form-control-page-head" data-items="4" data-provide="uoe-search" name="s" autocomplete="off" spellcheck="false" dir="auto" > <label class="sr-only" for="uoe-search">Search this blog.</label> <div class="dropdown-menu"> <div class="uoe-search uoe-search-0"> </div> </div> </span> <span class="input-group-btn"> <button class="btn btn-page-head"> <span class="glyphicon glyphicon-search" aria-hidden="true"></span><span class="sr-only">Search</span> </button> </span> </div> </div> </form> </div> <div class="widget widget_recent_entries panel-body widget-area" id="recent-posts-4"> <p class="h5 widget-title-text">Recent Posts</p> <ul> <li> <a href="https://blogs.ed.ac.uk/website-communications/school-health-social-science/">How we helped the School of Health in Social Science to improve their web content </a> </li> <li> <a href="https://blogs.ed.ac.uk/website-communications/content-improvement-club-what-we-covered-in-our-february-session/" aria-current="page">Content Improvement Club: what we covered in our February session</a> </li> <li> <a href="https://blogs.ed.ac.uk/website-communications/staff-perspectives-on-online-profiles-findings-from-our-university-wide-survey/">Staff perspectives on online profiles: findings from our University-wide survey</a> </li> <li> <a href="https://blogs.ed.ac.uk/website-communications/applying-ai-to-improve-search-experiments-with-drupal-ai-boosted-search-and-ai-assistants/">Can AI help or hinder search? Trials with Drupal AI-boosted search and AI Assistants </a> </li> <li> <a href="https://blogs.ed.ac.uk/website-communications/using-ai-to-automate-editorial-style-guide-rules-experimenting-with-drupal-ai-automators/">An automated Editorial Style Guide? Experimenting with Drupal AI Automators </a> </li> </ul> </div> <div class="widget widget_categories panel-body widget-area" id="categories-2"><p class="h5 widget-title-text">Post categories</p> <ul> <li class="cat-item cat-item-412"><a href="https://blogs.ed.ac.uk/website-communications/category/ai/">AI</a> (5) </li> <li class="cat-item cat-item-361"><a href="https://blogs.ed.ac.uk/website-communications/category/components/">components</a> (5) </li> <li class="cat-item cat-item-362"><a href="https://blogs.ed.ac.uk/website-communications/category/content-design/">Content Design</a> (54) </li> <li class="cat-item cat-item-2"><a href="https://blogs.ed.ac.uk/website-communications/category/content-management/">Content management</a> (203) </li> <li class="cat-item cat-item-376"><a href="https://blogs.ed.ac.uk/website-communications/category/design/">Design</a> (14) </li> <li class="cat-item cat-item-360"><a href="https://blogs.ed.ac.uk/website-communications/category/design-system/">Design System</a> (13) </li> <li class="cat-item cat-item-377"><a href="https://blogs.ed.ac.uk/website-communications/category/drupal/">Drupal</a> (18) </li> <li class="cat-item cat-item-411"><a href="https://blogs.ed.ac.uk/website-communications/category/drupal-ai/">Drupal AI</a> (7) </li> <li class="cat-item cat-item-417"><a href="https://blogs.ed.ac.uk/website-communications/category/drupal-ux/">Drupal UX</a> (15) </li> <li class="cat-item cat-item-3"><a href="https://blogs.ed.ac.uk/website-communications/category/edweb-cms/">EdWeb CMS</a> (201) </li> <li class="cat-item cat-item-400"><a href="https://blogs.ed.ac.uk/website-communications/category/interns/">Interns</a> (11) </li> <li class="cat-item cat-item-367"><a href="https://blogs.ed.ac.uk/website-communications/category/learn-ultra/">LearnUltra</a> (7) </li> <li class="cat-item cat-item-406"><a href="https://blogs.ed.ac.uk/website-communications/category/learn-ultra/louisa/">LOUISA</a> (2) </li> <li class="cat-item cat-item-397"><a href="https://blogs.ed.ac.uk/website-communications/category/migration/">migration</a> (3) </li> <li class="cat-item cat-item-285"><a href="https://blogs.ed.ac.uk/website-communications/category/myed/">MyEd</a> (32) </li> <li class="cat-item cat-item-286"><a href="https://blogs.ed.ac.uk/website-communications/category/notifications-service/">Notifications Service</a> (13) </li> <li class="cat-item cat-item-374"><a href="https://blogs.ed.ac.uk/website-communications/category/service-design/">Service Design</a> (5) </li> <li class="cat-item cat-item-418"><a href="https://blogs.ed.ac.uk/website-communications/category/staff-profiles/">Staff profiles</a> (3) </li> <li class="cat-item cat-item-5"><a href="https://blogs.ed.ac.uk/website-communications/category/supporting-strategy/">Supporting strategy</a> (66) </li> <li class="cat-item cat-item-405"><a href="https://blogs.ed.ac.uk/website-communications/category/sustainability/">Sustainability</a> (7) </li> <li class="cat-item cat-item-375"><a href="https://blogs.ed.ac.uk/website-communications/category/systems-thinking/">systems thinking</a> (6) </li> <li class="cat-item cat-item-6"><a href="https://blogs.ed.ac.uk/website-communications/category/team-news/">Team news</a> (71) </li> <li class="cat-item cat-item-7"><a href="https://blogs.ed.ac.uk/website-communications/category/technical-developments-and-enhancements/">Technical developments & enhancements</a> (68) </li> <li class="cat-item cat-item-8"><a href="https://blogs.ed.ac.uk/website-communications/category/events-training/">Training, support & events</a> (272) </li> <li class="cat-item cat-item-408"><a href="https://blogs.ed.ac.uk/website-communications/category/ucisa/">UCISA</a> (2) </li> <li class="cat-item cat-item-9"><a href="https://blogs.ed.ac.uk/website-communications/category/usability/">User Experience & usability</a> (299) </li> <li class="cat-item cat-item-413"><a href="https://blogs.ed.ac.uk/website-communications/category/user-research/">User research</a> (10) </li> <li class="cat-item cat-item-410"><a href="https://blogs.ed.ac.uk/website-communications/category/ux-service/">UX Service</a> (85) </li> </ul> </div> <div class="widget widget_archive panel-body widget-area" id="archives-4"><p class="h5 widget-title-text">Monthly archives</p> <label class="screen-reader-text" for="archives-dropdown-4">Monthly archives</label> <select id="archives-dropdown-4" name="archive-dropdown"> <option value="">Select Month</option> <option value='https://blogs.ed.ac.uk/website-communications/2025/02/'> February 2025 </option> <option value='https://blogs.ed.ac.uk/website-communications/2025/01/'> January 2025 </option> <option value='https://blogs.ed.ac.uk/website-communications/2024/12/'> December 2024 </option> <option value='https://blogs.ed.ac.uk/website-communications/2024/11/'> November 2024 </option> <option value='https://blogs.ed.ac.uk/website-communications/2024/10/'> October 2024 </option> <option value='https://blogs.ed.ac.uk/website-communications/2024/09/'> September 2024 </option> <option value='https://blogs.ed.ac.uk/website-communications/2024/08/'> August 2024 </option> <option value='https://blogs.ed.ac.uk/website-communications/2024/07/'> July 2024 </option> <option value='https://blogs.ed.ac.uk/website-communications/2024/06/'> June 2024 </option> <option value='https://blogs.ed.ac.uk/website-communications/2024/05/'> May 2024 </option> <option value='https://blogs.ed.ac.uk/website-communications/2024/04/'> April 2024 </option> <option value='https://blogs.ed.ac.uk/website-communications/2024/03/'> March 2024 </option> <option value='https://blogs.ed.ac.uk/website-communications/2024/02/'> February 2024 </option> <option value='https://blogs.ed.ac.uk/website-communications/2024/01/'> January 2024 </option> <option value='https://blogs.ed.ac.uk/website-communications/2023/12/'> December 2023 </option> <option value='https://blogs.ed.ac.uk/website-communications/2023/11/'> November 2023 </option> <option value='https://blogs.ed.ac.uk/website-communications/2023/09/'> September 2023 </option> <option value='https://blogs.ed.ac.uk/website-communications/2023/08/'> August 2023 </option> <option value='https://blogs.ed.ac.uk/website-communications/2023/07/'> July 2023 </option> <option value='https://blogs.ed.ac.uk/website-communications/2023/06/'> June 2023 </option> <option value='https://blogs.ed.ac.uk/website-communications/2023/05/'> May 2023 </option> <option value='https://blogs.ed.ac.uk/website-communications/2023/04/'> April 2023 </option> <option value='https://blogs.ed.ac.uk/website-communications/2023/03/'> March 2023 </option> <option value='https://blogs.ed.ac.uk/website-communications/2023/02/'> February 2023 </option> <option value='https://blogs.ed.ac.uk/website-communications/2023/01/'> January 2023 </option> <option value='https://blogs.ed.ac.uk/website-communications/2022/12/'> December 2022 </option> <option value='https://blogs.ed.ac.uk/website-communications/2022/11/'> November 2022 </option> <option value='https://blogs.ed.ac.uk/website-communications/2022/10/'> October 2022 </option> <option value='https://blogs.ed.ac.uk/website-communications/2022/09/'> September 2022 </option> <option value='https://blogs.ed.ac.uk/website-communications/2022/08/'> August 2022 </option> <option value='https://blogs.ed.ac.uk/website-communications/2022/07/'> July 2022 </option> <option value='https://blogs.ed.ac.uk/website-communications/2022/06/'> June 2022 </option> <option value='https://blogs.ed.ac.uk/website-communications/2022/05/'> May 2022 </option> <option value='https://blogs.ed.ac.uk/website-communications/2022/04/'> April 2022 </option> <option value='https://blogs.ed.ac.uk/website-communications/2022/03/'> March 2022 </option> <option value='https://blogs.ed.ac.uk/website-communications/2022/02/'> February 2022 </option> <option value='https://blogs.ed.ac.uk/website-communications/2021/12/'> December 2021 </option> <option value='https://blogs.ed.ac.uk/website-communications/2021/11/'> November 2021 </option> <option value='https://blogs.ed.ac.uk/website-communications/2021/10/'> October 2021 </option> <option value='https://blogs.ed.ac.uk/website-communications/2021/09/'> September 2021 </option> <option value='https://blogs.ed.ac.uk/website-communications/2021/08/'> August 2021 </option> <option value='https://blogs.ed.ac.uk/website-communications/2021/07/'> July 2021 </option> <option value='https://blogs.ed.ac.uk/website-communications/2021/06/'> June 2021 </option> <option value='https://blogs.ed.ac.uk/website-communications/2021/05/'> May 2021 </option> <option value='https://blogs.ed.ac.uk/website-communications/2021/04/'> April 2021 </option> <option value='https://blogs.ed.ac.uk/website-communications/2021/03/'> March 2021 </option> <option value='https://blogs.ed.ac.uk/website-communications/2021/01/'> January 2021 </option> <option value='https://blogs.ed.ac.uk/website-communications/2020/12/'> December 2020 </option> <option value='https://blogs.ed.ac.uk/website-communications/2020/11/'> November 2020 </option> <option value='https://blogs.ed.ac.uk/website-communications/2020/10/'> October 2020 </option> <option value='https://blogs.ed.ac.uk/website-communications/2020/09/'> September 2020 </option> <option value='https://blogs.ed.ac.uk/website-communications/2020/08/'> August 2020 </option> <option value='https://blogs.ed.ac.uk/website-communications/2020/07/'> July 2020 </option> <option value='https://blogs.ed.ac.uk/website-communications/2020/06/'> June 2020 </option> <option value='https://blogs.ed.ac.uk/website-communications/2020/05/'> May 2020 </option> <option value='https://blogs.ed.ac.uk/website-communications/2020/04/'> April 2020 </option> <option value='https://blogs.ed.ac.uk/website-communications/2020/03/'> March 2020 </option> <option value='https://blogs.ed.ac.uk/website-communications/2020/02/'> February 2020 </option> <option value='https://blogs.ed.ac.uk/website-communications/2020/01/'> January 2020 </option> <option value='https://blogs.ed.ac.uk/website-communications/2019/11/'> November 2019 </option> <option value='https://blogs.ed.ac.uk/website-communications/2019/10/'> October 2019 </option> <option value='https://blogs.ed.ac.uk/website-communications/2019/09/'> September 2019 </option> <option value='https://blogs.ed.ac.uk/website-communications/2019/08/'> August 2019 </option> <option value='https://blogs.ed.ac.uk/website-communications/2019/07/'> July 2019 </option> <option value='https://blogs.ed.ac.uk/website-communications/2019/06/'> June 2019 </option> <option value='https://blogs.ed.ac.uk/website-communications/2019/05/'> May 2019 </option> <option value='https://blogs.ed.ac.uk/website-communications/2019/04/'> April 2019 </option> <option value='https://blogs.ed.ac.uk/website-communications/2019/03/'> March 2019 </option> <option value='https://blogs.ed.ac.uk/website-communications/2019/02/'> February 2019 </option> <option value='https://blogs.ed.ac.uk/website-communications/2019/01/'> January 2019 </option> <option value='https://blogs.ed.ac.uk/website-communications/2018/12/'> December 2018 </option> <option value='https://blogs.ed.ac.uk/website-communications/2018/11/'> November 2018 </option> <option value='https://blogs.ed.ac.uk/website-communications/2018/10/'> October 2018 </option> <option value='https://blogs.ed.ac.uk/website-communications/2018/09/'> September 2018 </option> <option value='https://blogs.ed.ac.uk/website-communications/2018/08/'> August 2018 </option> <option value='https://blogs.ed.ac.uk/website-communications/2018/07/'> July 2018 </option> <option value='https://blogs.ed.ac.uk/website-communications/2018/06/'> June 2018 </option> <option value='https://blogs.ed.ac.uk/website-communications/2018/05/'> May 2018 </option> <option value='https://blogs.ed.ac.uk/website-communications/2018/04/'> April 2018 </option> <option value='https://blogs.ed.ac.uk/website-communications/2018/03/'> March 2018 </option> <option value='https://blogs.ed.ac.uk/website-communications/2018/02/'> February 2018 </option> <option value='https://blogs.ed.ac.uk/website-communications/2018/01/'> January 2018 </option> <option value='https://blogs.ed.ac.uk/website-communications/2017/12/'> December 2017 </option> <option value='https://blogs.ed.ac.uk/website-communications/2017/11/'> November 2017 </option> <option value='https://blogs.ed.ac.uk/website-communications/2017/10/'> October 2017 </option> <option value='https://blogs.ed.ac.uk/website-communications/2017/09/'> September 2017 </option> <option value='https://blogs.ed.ac.uk/website-communications/2017/08/'> August 2017 </option> <option value='https://blogs.ed.ac.uk/website-communications/2017/07/'> July 2017 </option> <option value='https://blogs.ed.ac.uk/website-communications/2017/06/'> June 2017 </option> <option value='https://blogs.ed.ac.uk/website-communications/2017/05/'> May 2017 </option> <option value='https://blogs.ed.ac.uk/website-communications/2017/04/'> April 2017 </option> <option value='https://blogs.ed.ac.uk/website-communications/2017/03/'> March 2017 </option> <option value='https://blogs.ed.ac.uk/website-communications/2017/02/'> February 2017 </option> <option value='https://blogs.ed.ac.uk/website-communications/2017/01/'> January 2017 </option> <option value='https://blogs.ed.ac.uk/website-communications/2016/12/'> December 2016 </option> <option value='https://blogs.ed.ac.uk/website-communications/2016/11/'> November 2016 </option> <option value='https://blogs.ed.ac.uk/website-communications/2016/10/'> October 2016 </option> <option value='https://blogs.ed.ac.uk/website-communications/2016/09/'> September 2016 </option> <option value='https://blogs.ed.ac.uk/website-communications/2016/08/'> August 2016 </option> <option value='https://blogs.ed.ac.uk/website-communications/2016/07/'> July 2016 </option> <option value='https://blogs.ed.ac.uk/website-communications/2016/06/'> June 2016 </option> <option value='https://blogs.ed.ac.uk/website-communications/2016/05/'> May 2016 </option> <option value='https://blogs.ed.ac.uk/website-communications/2016/04/'> April 2016 </option> <option value='https://blogs.ed.ac.uk/website-communications/2016/03/'> March 2016 </option> <option value='https://blogs.ed.ac.uk/website-communications/2016/02/'> February 2016 </option> <option value='https://blogs.ed.ac.uk/website-communications/2016/01/'> January 2016 </option> <option value='https://blogs.ed.ac.uk/website-communications/2015/12/'> December 2015 </option> <option value='https://blogs.ed.ac.uk/website-communications/2015/11/'> November 2015 </option> <option value='https://blogs.ed.ac.uk/website-communications/2015/10/'> October 2015 </option> <option value='https://blogs.ed.ac.uk/website-communications/2015/09/'> September 2015 </option> <option value='https://blogs.ed.ac.uk/website-communications/2015/08/'> August 2015 </option> <option value='https://blogs.ed.ac.uk/website-communications/2015/07/'> July 2015 </option> <option value='https://blogs.ed.ac.uk/website-communications/2015/06/'> June 2015 </option> <option value='https://blogs.ed.ac.uk/website-communications/2015/05/'> May 2015 </option> <option value='https://blogs.ed.ac.uk/website-communications/2015/04/'> April 2015 </option> <option value='https://blogs.ed.ac.uk/website-communications/2015/03/'> March 2015 </option> <option value='https://blogs.ed.ac.uk/website-communications/2015/02/'> February 2015 </option> <option value='https://blogs.ed.ac.uk/website-communications/2015/01/'> January 2015 </option> <option value='https://blogs.ed.ac.uk/website-communications/2014/12/'> December 2014 </option> <option value='https://blogs.ed.ac.uk/website-communications/2014/11/'> November 2014 </option> <option value='https://blogs.ed.ac.uk/website-communications/2014/10/'> October 2014 </option> <option value='https://blogs.ed.ac.uk/website-communications/2014/09/'> September 2014 </option> <option value='https://blogs.ed.ac.uk/website-communications/2014/08/'> August 2014 </option> <option value='https://blogs.ed.ac.uk/website-communications/2014/07/'> July 2014 </option> <option value='https://blogs.ed.ac.uk/website-communications/2014/06/'> June 2014 </option> <option value='https://blogs.ed.ac.uk/website-communications/2014/05/'> May 2014 </option> <option value='https://blogs.ed.ac.uk/website-communications/2014/04/'> April 2014 </option> <option value='https://blogs.ed.ac.uk/website-communications/2014/03/'> March 2014 </option> <option value='https://blogs.ed.ac.uk/website-communications/2014/02/'> February 2014 </option> <option value='https://blogs.ed.ac.uk/website-communications/2014/01/'> January 2014 </option> </select> <script type="text/javascript"> /* <![CDATA[ */ (function() { var dropdown = document.getElementById( "archives-dropdown-4" ); function onSelectChange() { if ( dropdown.options[ dropdown.selectedIndex ].value !== '' ) { document.location.href = this.options[ this.selectedIndex ].value; } } dropdown.onchange = onSelectChange; })(); /* ]]> */ </script> </div> <div class="widget widget_tag_cloud panel-body widget-area" id="tag_cloud-3"><p class="h5 widget-title-text">Popular tags</p> <div class="tagcloud"><a href="https://blogs.ed.ac.uk/website-communications/tag/accessibility/" class="tag-cloud-link tag-link-12 tag-link-position-1" style="font-size: 12.329896907216pt;" aria-label="Accessibility (25 items)">Accessibility</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/agile/" class="tag-cloud-link tag-link-13 tag-link-position-2" style="font-size: 8pt;" aria-label="agile (12 items)">agile</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/analytics/" class="tag-cloud-link tag-link-16 tag-link-position-3" style="font-size: 11.60824742268pt;" aria-label="analytics (22 items)">analytics</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/cms/" class="tag-cloud-link tag-link-38 tag-link-position-4" style="font-size: 12.618556701031pt;" aria-label="CMS (26 items)">CMS</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/collaboration/" class="tag-cloud-link tag-link-41 tag-link-position-5" style="font-size: 14.927835051546pt;" aria-label="collaboration (38 items)">collaboration</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/collaborative-workshop/" class="tag-cloud-link tag-link-42 tag-link-position-6" style="font-size: 11.896907216495pt;" aria-label="collaborative workshop (23 items)">collaborative workshop</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/community/" class="tag-cloud-link tag-link-46 tag-link-position-7" style="font-size: 11.60824742268pt;" aria-label="community (22 items)">community</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/conference/" class="tag-cloud-link tag-link-47 tag-link-position-8" style="font-size: 13.340206185567pt;" aria-label="conference (29 items)">conference</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/content/" class="tag-cloud-link tag-link-49 tag-link-position-9" style="font-size: 9.2989690721649pt;" aria-label="content (15 items)">content</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/content-design/" class="tag-cloud-link tag-link-324 tag-link-position-10" style="font-size: 10.453608247423pt;" aria-label="Content design (18 items)">Content design</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/content-management/" class="tag-cloud-link tag-link-50 tag-link-position-11" style="font-size: 10.164948453608pt;" aria-label="content management (17 items)">content management</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/digital-strategy/" class="tag-cloud-link tag-link-68 tag-link-position-12" style="font-size: 14.061855670103pt;" aria-label="digital strategy (33 items)">digital strategy</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/digital-transformation/" class="tag-cloud-link tag-link-69 tag-link-position-13" style="font-size: 11.60824742268pt;" aria-label="digital transformation (22 items)">digital transformation</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/drupal/" class="tag-cloud-link tag-link-73 tag-link-position-14" style="font-size: 12.618556701031pt;" aria-label="Drupal (26 items)">Drupal</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/edgel/" class="tag-cloud-link tag-link-78 tag-link-position-15" style="font-size: 8pt;" aria-label="EdGEL (12 items)">EdGEL</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/edweb/" class="tag-cloud-link tag-link-83 tag-link-position-16" style="font-size: 19.257731958763pt;" aria-label="EdWeb (76 items)">EdWeb</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/edweb-deployment/" class="tag-cloud-link tag-link-84 tag-link-position-17" style="font-size: 11.319587628866pt;" aria-label="edweb deployment (21 items)">edweb deployment</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/effective-digital-content/" class="tag-cloud-link tag-link-86 tag-link-position-18" style="font-size: 10.742268041237pt;" aria-label="Effective Digital Content (19 items)">Effective Digital Content</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/google-analytics/" class="tag-cloud-link tag-link-109 tag-link-position-19" style="font-size: 13.773195876289pt;" aria-label="google analytics (31 items)">google analytics</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/helpline-ux-collaboration/" class="tag-cloud-link tag-link-114 tag-link-position-20" style="font-size: 8pt;" aria-label="Helpline-UX collaboration (12 items)">Helpline-UX collaboration</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/iwmw/" class="tag-cloud-link tag-link-127 tag-link-position-21" style="font-size: 11.030927835052pt;" aria-label="IWMW (20 items)">IWMW</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/lean-ux/" class="tag-cloud-link tag-link-140 tag-link-position-22" style="font-size: 8.5773195876289pt;" aria-label="Lean UX (13 items)">Lean UX</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/learn/" class="tag-cloud-link tag-link-141 tag-link-position-23" style="font-size: 9.2989690721649pt;" aria-label="Learn (15 items)">Learn</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/learn-foundations/" class="tag-cloud-link tag-link-142 tag-link-position-24" style="font-size: 13.340206185567pt;" aria-label="Learn Foundations (29 items)">Learn Foundations</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/myed/" class="tag-cloud-link tag-link-154 tag-link-position-25" style="font-size: 12.618556701031pt;" aria-label="MyEd (26 items)">MyEd</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/personas/" class="tag-cloud-link tag-link-167 tag-link-position-26" style="font-size: 9.7319587628866pt;" aria-label="personas (16 items)">personas</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/presentation/" class="tag-cloud-link tag-link-170 tag-link-position-27" style="font-size: 13.773195876289pt;" aria-label="presentation (31 items)">presentation</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/prototyping/" class="tag-cloud-link tag-link-176 tag-link-position-28" style="font-size: 9.2989690721649pt;" aria-label="prototyping (15 items)">prototyping</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/service-design/" class="tag-cloud-link tag-link-201 tag-link-position-29" style="font-size: 11.030927835052pt;" aria-label="service design (20 items)">service design</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/student-experience/" class="tag-cloud-link tag-link-225 tag-link-position-30" style="font-size: 8pt;" aria-label="student experience (12 items)">student experience</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/support-clinic/" class="tag-cloud-link tag-link-230 tag-link-position-31" style="font-size: 12.329896907216pt;" aria-label="support clinic (25 items)">support clinic</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/training/" class="tag-cloud-link tag-link-237 tag-link-position-32" style="font-size: 12.329896907216pt;" aria-label="training (25 items)">training</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/usability-2/" class="tag-cloud-link tag-link-245 tag-link-position-33" style="font-size: 15.216494845361pt;" aria-label="usability (40 items)">usability</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/usability-testing/" class="tag-cloud-link tag-link-246 tag-link-position-34" style="font-size: 15.938144329897pt;" aria-label="usability testing (45 items)">usability testing</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/usability-testing-service/" class="tag-cloud-link tag-link-247 tag-link-position-35" style="font-size: 9.2989690721649pt;" aria-label="usability testing service (15 items)">usability testing service</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/user-experience/" class="tag-cloud-link tag-link-249 tag-link-position-36" style="font-size: 18.103092783505pt;" aria-label="user experience (63 items)">user experience</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/user-experience-service/" class="tag-cloud-link tag-link-250 tag-link-position-37" style="font-size: 9.0103092783505pt;" aria-label="User Experience Service (14 items)">User Experience Service</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/user-research/" class="tag-cloud-link tag-link-256 tag-link-position-38" style="font-size: 15.216494845361pt;" aria-label="user research (40 items)">user research</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/ux/" class="tag-cloud-link tag-link-261 tag-link-position-39" style="font-size: 22pt;" aria-label="UX (118 items)">UX</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/ux-meetup/" class="tag-cloud-link tag-link-262 tag-link-position-40" style="font-size: 13.051546391753pt;" aria-label="UX Meetup (28 items)">UX Meetup</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/ux-service/" class="tag-cloud-link tag-link-264 tag-link-position-41" style="font-size: 21.855670103093pt;" aria-label="UX Service (116 items)">UX Service</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/ux-training/" class="tag-cloud-link tag-link-265 tag-link-position-42" style="font-size: 10.164948453608pt;" aria-label="ux training (17 items)">ux training</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/web-publishers-community/" class="tag-cloud-link tag-link-274 tag-link-position-43" style="font-size: 15.216494845361pt;" aria-label="Web Publishers' Community (40 items)">Web Publishers' Community</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/web-publishing-platform/" class="tag-cloud-link tag-link-358 tag-link-position-44" style="font-size: 9.0103092783505pt;" aria-label="Web Publishing Platform (14 items)">Web Publishing Platform</a> <a href="https://blogs.ed.ac.uk/website-communications/tag/workshop/" class="tag-cloud-link tag-link-280 tag-link-position-45" style="font-size: 12.907216494845pt;" aria-label="workshop (27 items)">workshop</a></div> </div> <div class="widget widget_meta panel-body widget-area" id="meta-2"><p class="h5 widget-title-text">Meta</p> <ul> <li><a href="https://blogs.ed.ac.uk/website-communications/wp-signup.php">Register</a></li> <li><a href="https://blogs.ed.ac.uk/website-communications/wp-login.php">Log in</a></li> <li><a href="https://blogs.ed.ac.uk/website-communications/feed/">Entries feed</a></li> <li><a href="https://blogs.ed.ac.uk/website-communications/comments/feed/">Comments feed</a></li> <li><a href="https://en-gb.wordpress.org/">WordPress.org</a></li> </ul> </div> <button type="button" class="btn btn-link btn-block visible-xs" id="hideSidebar">Hide</button> </div> </section> </div>  <div class="col-xs-12 col-sm-9">  <div class="row breadtrail"> <div class="col-sm-12 col-md-12" itemprop="breadcrumb"> <ol class="breadcrumb"> <li class="first"> <a href="https://blogs.ed.ac.uk/website-communications" title="Go to this blog's homepage.">Website and Communications Blog</a> </li> <li><a href="https://blogs.ed.ac.uk/website-communications/category/ux-service/">UX Service</a></li><li>Content Improvement Club: what we covered in our February session</li> </ol> </div> </div>  <h1 class="page-header">Content Improvement Club: what we covered in our February session</h1> <div class="wp-content-area"> <p><strong>Content Improvement Club is our regular meetup for web publishers. This month, we looked at choosing the right words for our content so that it’s easy to find, use and understand.</strong><span id="more-10771"></span></p> <h2>Our revamped content improvement meetups</h2> <p>We recently launched Content Improvement Club, a series of meetups aimed at staff who work with web publishing at the University. The meetup builds on similar sessions that we ran in 2024, and is based on two ideas:</p> <ul> <li>Learning more about creating effective content</li> <li>Working on your existing content with other publishers</li> </ul> <p>In this post, I’ll cover some of what we discussed in this month’s session.</p> <h2>Find the words that resonate with your users</h2> <p>Our topic this month was about finding the words that our users will understand.</p> <p>Guides on how to write for the web often recommend using the words that our audiences use. For example, see PlainLanguage.gov, a writing guide for people working in the US government:</p> <blockquote><p>When you’re making word choices, pick the familiar or commonly used word over the unusual or obscure.</p></blockquote> <p><a href="https://www.plainlanguage.gov/guidelines/words/use-simple-words-phrases/">Use simple words and phrases | PlainLanguage.gov</a></p> <p>There are four main reasons to use the words that your audiences use.</p> <p>First, it makes your content <strong>easier to find</strong>. Google have this as the second bullet point on their list of best practices for search engine optimisation:</p> <blockquote><p>Use words that people would use to look for your content, and place those words in prominent locations on the page, such as the title and main heading of a page, and other descriptive locations such as alt text and link text.</p></blockquote> <p><a href="https://developers.google.com/search/docs/essentials">Google Search Essentials</a></p> <p>Second, it makes your content <strong>easier to use</strong>. When watching people interact with sites in usability tests, we frequently see people scrolling quickly though a page looking for a close match to the keyword they have in mind. When the page has that keyword – especially if it appears in a heading – users can find the information they’re looking for more quickly.</p> <p>Third, it makes your content <strong>easier to understand</strong>. Jargon and excessively formal language can make it harder for users to know what a page is saying. Sometimes technical terms and internal jargon are necessary and appropriate for our audience. But when they’re not, our readers will find it easier when we replace them with simpler alternatives.</p> <p>Finally, it helps to create the right <strong>tone of voice</strong>. In a lot of our writing for University websites, we’re aiming for a conversational but factual tone that gets information across clearly. That typically means using more everyday language where we can.</p> <p><a href="https://uoe.sharepoint.com/sites/Brand/SitePages/Tone-of-voice.aspx">Tone of voice | University of Edinburgh Brand SharePoint (University login required)</a></p> <h2>Some jargon is unavoidable</h2> <p>Before people apply to study at Edinburgh, there’s a fair chance they won’t have encountered terms like MyEd, Euclid, matriculation or exam diets. We can explain what those terms mean, but we can’t avoid all mention of them.</p> <p>In the session, we discussed some examples of the jargon that crops up on our websites.</p> <p>Some of this was suitable for its audience – for instance, specific scientific terminology on a website about clinical sciences.</p> <p>In other cases, the jargon consisted of acronyms and abbreviations that benefit from being spelled out when they’re included on a website.</p> <h2>How to check the readability of your writing</h2> <p>So how do you check that your content is easy to read?</p> <h3>Usability testing</h3> <p>The best method we’ve tried is usability testing: putting your content in front of someone who approximates a user and seeing if they can use it to complete a specified task. With this method, you can see where people encounter obstacles when using a site, and sometimes this will be because of a particular word choice on a page.</p> <p>In a usability test, you can ask the participant to tell you more about which specific words they’re looking for and you can observe which words might cause them to get stuck.</p> <h3>Highlighter testing</h3> <p>Another method we’ve used is putting your content in front of someone who’s not familiar with it and asking them to mark anything they find confusing or unclear. This is sometimes called highlighter testing:</p> <p><a href="https://digitalpublicservices.gov.wales/guidance-and-standards/meet-user-needs/highlighter-testing-content">Highlighter testing for content | Welsh Government Centre for Digital Public Services</a></p> <p>The plus-minus technique is a similar idea:</p> <blockquote><p>“Participants are asked to read a document and put pluses and minuses in the margin for positive and negative reading experiences. After that, the reasons for the pluses and minuses are explored in an individual interview.”—Menno De Jong and Peter Jan Schellens. “Toward a Document Evaluation Methodology: What Does Research Tell Us about the Validity and Reliability of Evaluation Methods?” IEEE Transactions on Professional Communication, October 2000.</p></blockquote> <p>You can read more about the plus-minus technique here:</p> <p><a href="https://www.uxmatters.com/mt/archives/2019/07/readability-formulas-7-reasons-to-avoid-them-and-what-to-do-instead.php">Readability Formulas: 7 Reasons to Avoid Them and What to Do Instead</a></p> <h3>Keyword research</h3> <p>Keyword research tools seem like they might be useful but we’ve had mixed results. Tools like UberSuggest and Ahrefs claim to show popular keywords related to a given product or service. But their methods are opaque, and it’s difficult to confidently assess the reliability of the data.</p> <p>Tools like Google Trends can help to track which of various synonyms people commonly search for.</p> <p><a href="https://trends.google.com/trends/explore?geo=GB&q=doctor,gp,medic,physician&hl=en-GB">Google Trends graph comparing UK search volume for “doctor”, “gp”, “medic” and “physician”</a></p> <p>Again, opaque methods and lots of room for misinterpreting the data. But it can be an interesting tool to explore if you’re choosing between a range of possible terms.</p> <p>Some participants in the session mentioned using tools that allow you to track popular hashtags in social media platforms. These can also provide helpful clues about how an audience refers to a service that we provide.</p> <h2>Session activities</h2> <p>After a discussion of the topic, attendees worked on printouts of webpages from their sites. The activity functioned as a light touch peer review: attendees marked any areas of the page that might be hard to understand and made suggestions for improvement.</p> <p>At the end of the session, we shared our comments and feedback. Attendees took away a marked-up printout of the page they had suggested, with some ideas from colleagues for how they could make the content better.</p> <h2>How to hear about our next session</h2> <p>We’ll promote our next session via our mailing list. So if you think you’d be interested, please sign up:</p> <p><a href="https://mlist.is.ed.ac.uk/lists/info/ltw-user-experience">Join the UX and Content Design mailing list (University login required)</a></p> <h2>Other training that we offer</h2> <p>More training is listed on the User Experience Service website:</p> <p><a href="https://information-services.ed.ac.uk/user-experience/training">Training | User Experience Service</a></p> </div> <section class="panel panel-default panel-post-meta"> <div class="panel-body"> <div class="row page-head-hero"> <div class="col-md-4"> <div class="row text-center"> <div class="col-xs-12 profile-avatar-container"> <img alt='' src='https://secure.gravatar.com/avatar/8bd14d07d6be8a2234316dd71bfab489?s=172&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/8bd14d07d6be8a2234316dd71bfab489?s=344&d=mm&r=g 2x' class='avatar avatar-172 photo profile-avatar' height='172' width='172' decoding='async'/> </div> <div class="col-xs-12 profile-author-meta-container"> <p class="big-text"> Posted by <a href="https://blogs.ed.ac.uk/website-communications/author/ndaniels/" title="Posts by Nick Daniels" rel="author">Nick Daniels</a> </p> <p style="margin-bottom: 6px;"> <time datetime="2025-02-20" itemprop="dateModified">20th February 2025</time> </p> </div> </div> </div> <div class="col-md-8 post-meta-content"> <div class="row"> <div class="col-xs-12 meta-content-row category-meta-row"> <span class="glyphicon glyphicon-folder-open panel-body-offset-marker" aria-hidden="true" title="Post category(s)"></span> <div class="panel-body-offset"> <p style="margin-bottom: -4px;"> <strong>Categories</strong> </p> <p> <a href="https://blogs.ed.ac.uk/website-communications/category/content-design/" rel="category tag">Content Design</a> <span class="text-muted">•</span> <a href="https://blogs.ed.ac.uk/website-communications/category/usability/" rel="category tag">User Experience & usability</a> <span class="text-muted">•</span> <a href="https://blogs.ed.ac.uk/website-communications/category/ux-service/" rel="category tag">UX Service</a> </p> </div> </div> <div class="col-xs-12 meta-content-row tag-meta-row"> <span class="glyphicon glyphicon-tag panel-body-offset-marker" aria-hidden="true" title="Post tag(s)"></span> <div class="panel-body-offset"> <p style="margin-bottom: -4px;"> <strong>Tags</strong> </p> <a href="https://blogs.ed.ac.uk/website-communications/tag/content-design/" rel="tag">Content design</a> <span class="text-muted">•</span> <a href="https://blogs.ed.ac.uk/website-communications/tag/ux/" rel="tag">UX</a><p> </div> </div> <div class="col-xs-12 meta-content-row next-meta-row"> <a href="https://blogs.ed.ac.uk/website-communications/staff-perspectives-on-online-profiles-findings-from-our-university-wide-survey/" rel="prev"><span class="glyphicon glyphicon-circle-arrow-left panel-body-offset-marker" aria-hidden="true"></span></a> <div class="panel-body-offset"> <p style="margin-bottom: -4px;"> <strong>Previous post</strong> </p> <p> <a href="https://blogs.ed.ac.uk/website-communications/staff-perspectives-on-online-profiles-findings-from-our-university-wide-survey/" rel="prev">Staff perspectives on online profiles: findings from our University-wide survey</a> </p> </div> </div> <div class="col-xs-12 meta-content-row previous-meta-row"> <a href="https://blogs.ed.ac.uk/website-communications/school-health-social-science/" rel="next"><span class="glyphicon glyphicon-circle-arrow-right panel-body-offset-marker" aria-hidden="true"></span></a> <div class="panel-body-offset"> <p style="margin-bottom: -4px;"> <strong>Next post</strong> </p> <p> <a href="https://blogs.ed.ac.uk/website-communications/school-health-social-science/" rel="next">How we helped the School of Health in Social Science to improve their web content </a> </p> </div> </div> </div> </div> </div> </div> </section> <div id="comments" class="comments-area"> <div id="respond" class="comment-respond"> <div id="respond"><h3>Leave a reply</h3><div style="margin-bottom: 15px;"><a rel="nofollow" id="cancel-comment-reply-link" href="/website-communications/content-improvement-club-what-we-covered-in-our-february-session/#respond" style="display:none;">Cancel reply</a></div></div><form action="https://blogs.ed.ac.uk/website-communications/wp-comments-post.php" method="post" id="commentform" class="comment-form"> <p class="comment-form-comment"> <label for="comment">Your comment <span class="text-danger" title="Required field"> *</span></label> <textarea name="comment" id="comment" rows="5" class="form-control"></textarea></textarea> </p> <p class="form-allowed-tags">You may use these <abbr title="HyperText Markup Language">HTML</abbr> tags and attributes: <code><a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong> </code></p><div class="form-group"> <div class="row"> <div class="col-md-6"> <label for="author">Name <span class="required">*</span></label> <input id="author" name="author" type="text" class="form-control" value="" size="30"/> </div> <div class="col-md-6"> <label for="email">Email address <span class="required">*</span></label> <input id="email" name="email" type="email" class="form-control" value="" size="30"/> </div> </div> </div> <div class="checkbox"> <label for="wp-comment-cookies-consent"> <input id="wp-comment-cookies-consent" name="wp-comment-cookies-consent" type="checkbox" value="yes" /> Save my name, email, and website in this browser for the next time I comment on this blog. <a tabindex="0" role="button" data-toggle="popover" data-trigger="focus" title="Remember your name and email address" data-content="If you want your name and email address pre-populated in the future, select this option. Please note that two cookies would be placed on your device to store this information, and will apply only to this blog. You can opt-out in the future by de-selecting the checkbox when you next comment, or by clearing your browser cookies.">What's this?</a> </label> </div> <p class="form-submit"><input name="submit" type="submit" id="submit" class="btn btn-uoe" value="Post comment" /> <input type='hidden' name='comment_post_ID' value='10771' id='comment_post_ID' /> <input type='hidden' name='comment_parent' id='comment_parent' value='0' /> </p><p style="display: none;"><input type="hidden" id="akismet_comment_nonce" name="akismet_comment_nonce" value="64a8ec4f61" /></p><p style="display: none !important;" class="akismet-fields-container" data-prefix="ak_"><label>Δ<textarea name="ak_hp_textarea" cols="45" rows="8" maxlength="100"></textarea></label><input type="hidden" id="ak_js_1" name="ak_js" value="137"/><script>document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() );</script></p></form> </div> </div> </div> </div> </section> </div> </div> </div> <script type="text/javascript"> /** * Disable/Enable Google Analytics according to cookie settings. */ (function () { 'use strict'; // Actions based on consents document.addEventListener('changed.uoe.consent', function (event) { switch(true) { case event.allowed('performance'): console.log("Performance cookie enabled.");;window['ga-disable-UA-3415584-4'] = false; console.log("You have enabled the blog administrator supplied Google Analytics code. Data will be sent."); ;window['ga-disable-G-DZPR092B9C'] = false; console.log("You have enabled the Academic Blogging Service Google Analytics code. Data will be sent."); break default: console.log("Performance cookie disabled.");;window['ga-disable-UA-3415584-4'] = true; console.log("You have disabled the blog administrator supplied Google Analytics code. Data will not be sent."); ;window['ga-disable-G-DZPR092B9C'] = true; console.log("You have disabled the Academic Blogging Service Google Analytics code. Data will not be sent."); } }) })(); </script><img alt='css.php' src="https://blogs.ed.ac.uk/website-communications/wp-content/plugins/cookies-for-comments/css.php?k=641d88ae0399329aa755485c24324be3&o=i&t=1704066258" width='1' height='1' /><style> .uoe-container { max-width: 90rem; padding-right: 30px; padding-left: 30px; margin-right: auto; margin-left: auto; box-sizing: border-box; } .uoe-container:before, .uoe-row:before { display: table; content: " "; } .uoe-container:after, .uoe-row:after { clear: both; display: table; content: " "; } .uoe-row { margin-right: -15px; margin-left: -15px; margin-bottom: 10px; } .footer-discover { font-family: 'Crimson Text',serif; font-weight: 400; color: #777; text-transform: uppercase; } .uoe-col-sm-4, .uoe-col-sm-8-left { position: relative; float: left; min-height: 1px; padding-right: 15px; padding-left: 15px; } .uoe-col-sm-4 { width: 33.33333333%; } .uoe-col-sm-8-left { width: 66.66666667%; } #uoe-footer ul { padding-left: 0; margin-bottom: 10px; line-height: 1.42857143; list-style: none; } .uoe-img-responsive { display: block; max-width: 100%; height: auto; } @media screen and (max-width: 768px) { .uoe-col-sm-4 { width: 100%; } .uoe-col-sm-8-left { width: 100%; } .uoe-img-responsive { max-width: 50%; } .uoe-container { padding-right: 15px; padding-left: 15px; } } </style> <footer id="uoe-footer"> <div class="footer-discover"> <div class="uoe-container"> <h3>The University of Edinburgh</h3> </div> </div> <div class="footer"> <div class="uoe-container"> <div class="uoe-row"> <div class="uoe-col-sm-4"> <ul> <li><a href="https://www.ed.ac.uk/is/blogging/terms">Blogs.ed terms & conditions</a></li> <li><a href="https://www.ed.ac.uk/is/blogging/privacy">Blogs.ed privacy & cookies</a></li> <li><a href="https://www.ed.ac.uk/information-services/learning-technology/blogging/introduction/about/amended-blogs-archiving-and-deletion-policy">Blogs.ed retention policy</a></li> <li><a href="https://www.ed.ac.uk/information-services/learning-technology/blogging/blogging-for-staff/blogging-for-research-professional-development-or/blogs-ed-ac-uk-service/blogs-ed-help-and-support">Blogs.ed help & support</a></li> </ul> </div> <div class="uoe-col-sm-4"> <ul> <li><a href="https://www.ed.ac.uk/information-services/learning-technology/blogging/blogging-for-staff/blogging-for-research-professional-development-or/blogs-ed-ac-uk-service/accessibility-blogs-ed">Accessibility statement</a></li> <li><a href="https://www.ed.ac.uk/about/website/freedom-information">Freedom of information publication scheme</a></li> <li><a href="https://www.ed.ac.uk/sustainability/modern-slavery-statement">Modern slavery</a></li> <li><a href="#" class="report_button" id="show_report">Report this page</a></li> </ul> </div> <div class="uoe-col-sm-4 uoe-col-xs-6"> <a href="https://www.ed.ac.uk/about/mission-governance/affiliations"> <img class="pull-right uoe-img-responsive" alt="University affiliations" src="https://blogs.ed.ac.uk//wp-content/plugins/ed-footer/images/footer-affiliations.png"> </a> </div> </div> <div class="uoe-row"> <div class="uoe-col-sm-8-left"> <p class="no-margin-bottom"> The University of Edinburgh is a charitable body, registered in Scotland, with registration number SC005336, VAT Registration Number GB 592 9507 00, and is acknowledged by the UK authorities as a “<a href="https://www.gov.uk/guidance/recognised-uk-degrees">Recognised body</a>” which has been granted degree awarding powers. </p> </div> <br class="floatfix"> </div> </div> </div> <div class="footer-copyright"> <div class="uoe-container container-footer-copyright"> <div class="copyright"> <p>Academic Blogging Service provided by the University of Edinburgh. <a href="https://blogs.ed.ac.uk/">Get your own blog</a>.</p> <p>Unless explicitly stated otherwise, all material is copyright © The University of Edinburgh 2025 and may only be used in accordance with the terms of the licence.</p> <p class="no-margin-bottom">Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.</p> </div> </div> </div> </footer>  <form id="report" action="report" method="post"> <a class="close" href="" title="Dismiss this form."><span class="dashicons dashicons-no"></span></a> <h1 class="heading">Report this page</h1> <p class="status"></p> <p id="info-message">To report inappropriate content on this page, please use the form below. Upon receiving your report, we will be in touch as per the <a href="https://www.ed.ac.uk/is/blogging/take-down">Take Down Policy</a> of the service.</p> <p>Please note that personal data collected through this form is used and stored for the purposes of processing this report and communication with you.</p> <p>If you are unable to report a concern about content via this form please contact the <a href="https://www.ed.ac.uk/information-services/services/it-and-library-business-service-catalogueservices/723">Service Owner</a>.</p> <div id="div-form"> <label for="nameksljf">Your name</label> <input id="nameksljf" type="text" name="nameksljf" required> <label for="emaillkjkl">Your email address</label> <input id="emaillkjkl" type="email" name="emaillkjkl" required> <span class="help_text">Please enter an email address you wish to be contacted on.</span> <label for="message">Report description</label> <textarea id="message" name="message" required></textarea><span class="help_text">Please describe the unacceptable content in sufficient detail to allow us to locate it, and why you consider it to be unacceptable.</span><br>By submitting this report, you accept that it is accurate and that fraudulent or nuisance complaints may result in action by the University.<br class="floatfix"><br> <label class="ohnohoney" for="name"></label> <input class="ohnohoney" autocomplete="off" id="name" type="text" name="name" placeholder="Your name here"> <label class="ohnohoney" for="email"></label> <input class="ohnohoney" autocomplete="off" id="email" type="email" id="email" name="email" placeholder="Your e-mail here"> <input class="report_button" id="report_button" type="submit" value="Report" name="submit">   <a class="close close-report-form" href="">Cancel</a> <input type="hidden" id="current_url" name="current_url" value="https://blogs.ed.ac.uk/website-communications/content-improvement-club-what-we-covered-in-our-february-session"> </div> <input type="hidden" id="security" name="security" value="e1b52ac79b" /><input type="hidden" name="_wp_http_referer" value="/website-communications/content-improvement-club-what-we-covered-in-our-february-session/" /></form>  <script type="text/javascript" src="https://blogs.ed.ac.uk/website-communications/wp-content/themes/wpedgel/dist-custom/js/jquery.min.js?ver=1.0" id="edgel-jquery-js"></script> <script type="text/javascript" src="https://blogs.ed.ac.uk/website-communications/wp-content/themes/wpedgel/dist/js/edgel.min.js?ver=1.0" id="edgel-js-js"></script> <script type="text/javascript" src="https://blogs.ed.ac.uk/website-communications/wp-content/themes/wpedgel/dist-custom/js/utilities.js?ver=1.0" id="utilities-js-js"></script> <script type="text/javascript" id="mimetypes-link-icons-js-extra"> /* <![CDATA[ */ var i18n_mtli = {"hidethings":"1","enable_async":"","enable_async_debug":"","avoid_selector":".wp-caption"}; /* ]]> */ </script> <script type="text/javascript" src="https://blogs.ed.ac.uk/website-communications/wp-content/plugins/mimetypes-link-icons/js/mtli-str-replace.min.js?ver=3.1.0" id="mimetypes-link-icons-js"></script> <script defer type="text/javascript" src="https://blogs.ed.ac.uk/website-communications/wp-content/plugins/akismet/_inc/akismet-frontend.js?ver=1727084539" id="akismet-frontend-js"></script> </body> </html>