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{"magic":{"vip-rengongcard":"0.0.2","rengong-service":"0.0.8","sgtst":"0.0.1","test333":"0.0.1","jx-test4":"0.0.1","test95":"0.0.2","card33":"0.0.1","huiguitest":"0.0.1"},"moreCardBasicInfo":{"typography":{"gitGroup":"aidc-me-cards"},"lzd-tsat":{"gitGroup":"aidc-me-cards"},"lzd-order-return":{"gitGroup":"aidc-me-cards"},"agent-info":{"gitGroup":"alime-components"},"lzd-flash-sale-recommend":{"gitGroup":"alime-components"},"lzd-ada-onesop-mpu":{"gitGroup":"aidc-me-cards"},"lzd-order-detail-link":{"gitGroup":"alime-components"},"lzd-order-voucher-epod-v2":{"gitGroup":"aidc-me-cards"},"cform-v2":{"gitGroup":"aidc-me-cards"},"campaign-calculator":{"gitGroup":"aidc-me-cards"},"adaptable-action-card":{"gitGroup":"aidc-me-cards"},"orderSelector":{"gitGroup":"aidc-me-cards"},"announcements-card":{"gitGroup":"aidc-me-cards"},"translate-tip":{"gitGroup":"aidc-me-cards"},"typography-full":{"gitGroup":"alime-components"},"knowledge":{"gitGroup":"aidc-me-cards"},"generation-output-basic":{"gitGroup":"aidc-me-cards"},"lzd-chat-with-seller":{"gitGroup":"alime-components"},"lzd-recommendation":{"gitGroup":"alime-components"},"order-confirm-card":{"gitGroup":"aidc-me-cards"},"lzd-seller-case-selector":{"gitGroup":"alime-components"},"voip-entry":{"gitGroup":"aidc-me-cards"},"laz-coupon-collection-card":{"gitGroup":"aidc-me-cards"},"sh-orderSelector":{"gitGroup":"aidc-me-cards"},"radio-selector":{"gitGroup":"aidc-me-cards"},"lzd-ai-product-recommend":{"gitGroup":"alime-components"},"lazada-new-welcome":{"gitGroup":"aidc-me-cards"},"lzd-order-voucher-epod":{"gitGroup":"aidc-me-cards"},"lzd-ada-welcome":{"gitGroup":"aidc-me-cards"},"xform-v2-tsat":{"gitGroup":"aidc-me-cards"},"lzd-reverse-detail":{"gitGroup":"aidc-me-cards"},"promotion":{"gitGroup":"aidc-me-cards"}},"tradition":{"typography":"0.4.0","cform":"0.1.8","lzd-order-return":"0.1.8","lzd-ada-onesop-mpu":"0.1.0","order-status-test":"0.1.1","itemlist":"0.0.1","lzd-obstacle-forecast":"0.1.1","buyer-order-return":"0.2.4","bot-survey":"0.3.5","missed-pickup":"0.2.2","campaign-calculator":"0.1.0","buyer-return-refund":"0.1.4","item-search-ph1":"0.1.10","weather":"0.0.2","seller-dispute":"0.1.2","typography-full":"0.1.8","knowledge":"0.3.3","xview-card":"0.1.0","dxm-manual-card":"0.0.1","virtual-try-on":"0.2.3","jumpList":"0.1.1","lzd-chat-with-seller":"0.2.1","laz-coupon-collection-card":"0.0.1","voip-entry":"0.0.15","breach-order-card-2":"0.1.5","aliyun-form-detail":"0.0.4","dynami-template-testing":"0.2.15","lzd-drop-off-points":"0.1.0","seller-trend-products":"0.1.4","lzd-product-suggestion":"0.3.6","yuzhentest825":"1.0","order-predict-homepage":"0.1.11","flight":"0.0.3","prio-dlv-vchr":"0.0.1","leavenotice":"0.2.8","youku-vip-card":"0.1.7","tabs":"0.2.3","recommend":"0.1.0","service-rate":"0.0.1","aliexpress-service-rate":"0.0.4","lzd-order-cancellation":"0.2.1","online-proof":"0.1.0","lzd-pickup-plan":"0.1.0","tabs-v2":"0.1.3","lzd-voucher-select":"0.2.0","hotel":"0.0.4","lzd-return-order-selector":"0.1.2","tabs-v3":"0.0.1","wyb-123":"2.0","order-card":"0.1.2","code0425001":"0.0.1","lzd-voucher-list":"0.1.0","order-confirm-card":"1.0.6","lzd-xsell":"0.1.1","productreco":"0.1.3","lzd-recommendation":"0.4.1","lzd-seller-case-selector":"0.2.1","rfq-buyer-landing-guide":"0.0.2","lzd-order-return-test":"0.1.0","courier-number-card":"0.1.3","lazada-new-welcome":"0.0.1","lzd-product-recommendation":"0.1.6","lzd-seller-order":"0.1.2","lzd-order-item-selector":"0.2.0","lzd-order-voucher-epod":"0.0.1","pop-menu":"0.1.5","lzd-case-selector":"0.2.0","lzd-ada-welcome":"0.0.1","lzd-reverse-detail":"0.1.2","buyer-order-epod":"0.1.5","daraz-return-policy":"0.1.3","daraz-order-card":"0.1.5","magic":"0.3.1","lzd-seller-performance":"0.1.2","red-packet":"0.0.2","liruixue123":"v1.0.0","xform-v2":"0.4.10","lzd-products-brands":"0.2.0","lzd-flash-sale-recommend":"0.1.2","buyer-order-reverse":"0.1.1","lzd-sp-recommendation":"0.1.3","single-skill-card":"0.1.2","date-flow":"0.1.2","yuzhentest2":"1","price-calculator":"0.1.10","youku-vip-single-movie":"0.1.4","adaptable-action-card":"0.2.7","lzd-phone-collect":"0.1.0","lzd-order-item-cancellation":"0.1.3","skill-list":"0.1.0","buyer-order-invoice":"0.1.3","exit-confirm":"0.2.1","namecard":"0.1.7","seller-order-epod":"0.1.5","darenList":"0.1.0","fliggy-order-card":"0.1.0","youku-vip-recom-list":"0.1.4","starbucks-coupon-form":"0.0.1","youku-vip-top-list":"0.1.3","lzd-case-detail":"0.1.6","priority-delivery-voucher":"0.1.0","lzd-ai-product-recommend":"0.1.4","lzd-adaptable-action":"0.1.1","youku-video-status-list":"0.1.0","buyer-order-cancelation":"0.1.9","announcements":"0.1.3","youku-renew-list":"0.1.4","youku-vip-pic-recom":"0.1.3","lzd-delivery-address-changing":"0.1.0","lzd-tsat":"0.1.9","breach-order-card":"0.1.8","d4-buyer-personalization":"0.1.1","agent-info":"0.1.0","lzd-order-detail-link":"0.1.6","standard-omni-card":"0.1.4","slot":"0.1.3","seller-business-opp":"0.1.5","fliggy-travel-card":"0.1.0","lzd-order-voucher-epod-v2":"0.0.3","se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basicMaterialVersion: { PC : '1.4.8', mobile: '1.4.3' }, request: { prefix: 'acs-m', mainDomain:"lazada.vn", apiPrefix:'mtop.lazada' }, context: { stationCode: 'faq', stationName: 'faq', instanceId:'10527004', instanceName:'Help_Center_Web', productType:'pcFullVersion', terminal:'pc', appId:'', language: 'vi_VN', sessionId: 'e012d0f229414706ac70c28bb816b224', tenantId: 11005, theme: 'theme-59053-lazada-vn', systemAnnouncement:'', cardsRenderBasicInfo: [{"cardInstanceData":{"backgroundColor":"#D8F1FF","turnOn":true,"iconUrl":"https://img.alicdn.com/imgextra/i3/O1CN01WKr10m1ErX8STk1D4_!!6000000000405-2-tps-50-42.png","content":"<article class=\"4ever-article\"><p style=\"text-align:left;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0\"><span data-type=\"text\" style=\"color:rgb(0, 0, 0);font-size:10pt;font-family:Helvetica, Helvetica, Helvetica, Helvetica\">Cảm ơn bạn đã tin tưởng và mua sắm trong sự kiện Sale Siêu Rẻ 11.11. Vì số lượng đơn hàng tăng cao, bạn chờ Lazada thêm chút nữa để giao hàng cho bạn nha! Để kiểm tra hành trình đơn hàng bạn nhấn vào </span><a href=\"https://helpcenter.lazada.vn/s/faq/knowledge?categoryId=1000027315&amp;m_station=faq&amp;questionId=1000140733\" data-link-href-cangjie=\"https://helpcenter.lazada.vn/s/faq/knowledge?categoryId=1000027315&amp;m_station=faq&amp;questionId=1000140733\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-type=\"text\" style=\"font-weight:bold;font-size:10pt;font-family:Helvetica, Helvetica, Helvetica, Helvetica\">ĐÂY</span></a><span data-type=\"text\" style=\"color:rgb(0, 0, 0);font-size:10pt;font-family:Helvetica, Helvetica, Helvetica, Helvetica\"> nhé ♥️\n</span></p><p style=\"text-align:left;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0\"><span data-type=\"text\"></span></p></article>"},"cardInstanceId":"21260:2.0.0","cardPageType":"home","cardTemplateCode":"service-hall-notice","cardTemplateVersion":"0.0.3","nodeId":"node_ocm0qjrhym7"},{"cardInstanceData":{"mycaseUrl":"https://www.lazada.vn/helpcenter/case/case-overview"},"cardInstanceId":"20888:2.0.0","cardPageType":"home","cardTemplateCode":"help-center-entry-pc","cardTemplateVersion":"1.0.6","nodeId":"node_ocm00r9zny7"}], faqTitleResultDTOS: {1000140733:{"categoryId":1000027315,"knowledgeId":1000140733,"language":"vi","questionCode":"1000140732","summary":"Trong bài này, Lazada sẽ hướng dẫn 3 cách đơn giản để tra cứu tình trạng đơn hàng của bạn:1. Cách kiểm tra tình trạng đơn hàng qua ứng dụng di động trực tuyến2. Cách kiểm tra tình trạng đơn hàng qua CLEO3. Cách kiểm tra tình trạng đơn hàng qua webiste của đơn vị vận chuyển1. Cách kiểm tra tình trạng đơn hàng qua ứng dụng di động trực tuyếnTrở lại đầu trang2. Cách kiểm tra tình trạng đơn hàng qua CLEOTrở lại đầu trang3. Cách kiểm tra tình trạng đơn hàng qua webiste của đơn vị vận chuyểnBạn có thể","title":"Các cách tra cứu tình trạng đơn hàng "},1000141087:{"categoryId":1000027291,"knowledgeId":1000141087,"language":"vi","questionCode":"1000141086","summary":"\nB&agrave;i viết n&agrave;y sẽ cập nhật cho bạn những th&ocirc;ng tin sau:\n1. M&atilde; Freeship MAX l&agrave; g&igrave;\n2. L&agrave;m thế n&agrave;o để thu thập m&atilde; Freeship MAX?\n1. M&atilde; Freeship MAX l&agrave; g&igrave;?\nM&atilde; Freeship MAX l&agrave; sự kết hợp dịch vụ giữa Lazada v&agrave; Nh&agrave; b&aacute;n h&agrave;ng nhằm cung cấp c&aacute;c loại ph&iacute; vận chuyển tốt nhất cho kh&aacute;ch h&agrave;ng. M&atilde; Freeship MAX sẽ tự động &aacute;p dụng cho đơn h&agrave;ng","title":"Thông tin về Freeship MAX"},1000140934:{"categoryId":1000027258,"knowledgeId":1000140934,"language":"vi","questionCode":"1000140933","summary":"\nLƯU &Yacute;:\n\n\nSố điện thoại li&ecirc;n hệ từ Lazada sẽ hiển thị chữ LAZADA VN như h&igrave;nh b&ecirc;n dưới:\n\n\n\n\n\nSau khi bạn vừa kết th&uacute;c tr&ograve; chuyện với nh&acirc;n vi&ecirc;n Chăm s&oacute;c Kh&aacute;ch h&agrave;ng qua Chat/Điện thoại, Lazada sẽ lu&ocirc;n gửi email từ hộp thư: CS_VN@care.lazada.com với nội dung đ&atilde; trao đổi trong cuộc gọi.\n\n\nWebsite v&agrave; Facebook, cộng đồng người d&ugrave;ng Lazada (H&oacute;ng hớt Lazada) sẽ c&oacute; dấu tick m&agrave;u xanh:\n\n\n","title":"Các kênh truyền thông chính thức của Lazada"},1000140743:{"categoryId":1000027311,"knowledgeId":1000140743,"language":"vi","questionCode":"1000140742","summary":"Lưu ý: Đối với các đơn hàng đã được bàn giao cho đơn vị vận chuyển, Lazada không thể tiến hành hủy đơn hàng. Trong trường hợp này, bạn có thể từ chối nhận hàng khi phía vận chuyển liên hệ giao hàng. Tuy nhiên, điều này sẽ ảnh hưởng đến tỷ lệ giao hàng thành công của bạn.Đối với các đơn hàng áp dụng mã miễn phí vận chuyển Freeship MAX, bạn sẽ không thể hủy một phần đơn hàng.Đối với các đơn hàng thanh toán trả trước, Lazada sẽ tiến hành hoàn tiền sau khi đơn hàng được chuyển hoàn thành công.Đối vớ","title":"Làm thế nào để hủy đơn hàng?"},1000141008:{"categoryId":1000027309,"knowledgeId":1000141008,"language":"vi","questionCode":"1000141007","summary":"Tổng quan về Quy trình hoàn trả/hoàn tiền tại Lazada sẽ được cập nhật tại đây:1. Trả hàng cho Nhà bán hàng2. Trả hàng cho Lazada1. Trả hàng cho Nhà bán hàngQuay trở lại trên cùng2. Trả hàng cho LazadaNhãn trả hàng với Lazada/LazMall nội địa:Lưu ý: Với các sản phẩm được gắn nhãn LazMall, bạn vẫn có thể thực hiện Trả hàng/Hoàn tiền sau khi nhấp vào ''Đã nhận được đơn đặt hàng.\"Trở về đầu trang","title":"Tổng quan quy trình trả hàng tại Lazada"}}, urlParam: { questionId: '' }, buId :'11005' }, routes:{"search":"/s/faq/search","category":"/s/faq/category","knowledge":"/s/faq/knowledge","home":"/s/faq/home"}, env: 'online', pageCode: 'home', pageName: '首页', schema: 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