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data-topnav-flyout-trigger-compact="true" data-analytics-title="store" data-analytics-element-engagement="hover - store" aria-label="Store" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-store"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 30 44" width="30" xmlns="http://www.w3.org/2000/svg"><path d="m26.5679 20.4629c1.002 0 1.67.738 1.693 1.857h-3.48c.076-1.119.779-1.857 1.787-1.857zm2.754 2.672v-.387c0-1.963-1.037-3.176-2.742-3.176-1.735 0-2.848 1.289-2.848 3.276 0 1.998 1.096 3.263 2.848 3.263 1.383 0 2.367-.668 2.66-1.746h-1.008c-.264.557-.814.856-1.629.856-1.072 0-1.769-.791-1.822-2.039v-.047zm-9.547-3.451h.96v.937h.094c.188-.615.914-1.049 1.752-1.049.164 0 .375.012.504.03v1.007c-.082-.023-.445-.058-.644-.058-.961 0-1.659 1.098-1.659 1.535v3.914h-1.007zm-4.27 5.519c-1.195 0-1.869-.867-1.869-2.361 0-1.5.674-2.361 1.869-2.361 1.196 0 1.87.861 1.87 2.361 0 1.494-.674 2.361-1.87 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class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/ca/mac/" data-globalnav-item-name="mac" data-topnav-flyout-trigger-compact="true" data-analytics-title="mac" data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"><path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 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class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 2.338v4.09h-1.007v-3.844c0-1.137-.481-1.676-1.489-1.676s-1.658.674-1.658 1.781v3.739h-1.008zm-2.499 3.158c0-1.5-.674-2.361-1.869-2.361-1.196 0-1.87.861-1.87 2.361 0 1.495.674 2.362 1.87 2.362 1.195 0 1.869-.867 1.869-2.362zm-4.782 0c0-2.033 1.114-3.269 2.913-3.269 1.798 0 2.912 1.236 2.912 3.269 0 2.028-1.114 3.27-2.912 3.27-1.799 0-2.913-1.242-2.913-3.27zm-6.636-5.666h1.008v3.504h.093c.317-.697.979-1.107 1.946-1.107 1.336 0 2.179.855 2.179 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globalnav-submenu-trigger-link globalnav-link-watch"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 2.384.849 0 1.441-.392 1.629-1.107h1.019c-.182 1.16-1.125 2.016-2.642 2.016-1.77 0-2.901-1.284-2.901-3.293 0-1.969 1.125-3.247 2.895-3.247 1.535 0 2.472.92 2.648 2.045zm-6.533-3.568v1.635h1.407v.844h-1.407v3.574c0 .744.282 1.06.938 1.06.182 0 .281-.006.469-.023v.85c-.2.035-.393.058-.592.058-1.301 0-1.822-.48-1.822-1.687v-3.832h-1.02v-.844h1.02v-1.635zm-4.2 5.596v-.58l-1.699.111c-.961.064-1.383.398-1.383 1.031 0 .645.545 1.02 1.277 1.02 1.038 0 1.805-.68 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horizontal-align-left"><p class="gb-paragraph"><a href="#contact-apple-support" class="gb-anchor"><b><i>Contact Apple Support</i></b></a><b><i> if you believe you’re the victim of a scam involving Apple gift cards.</i></b></p></div> <h2 class="gb-header alignment horizontal-align-left">Apple gift cards can be used only for purchases from Apple</h2> <p class="gb-paragraph alignment horizontal-align-left">Apple gift cards can be used only to purchase products and services from Apple. If someone asks you to use Apple gift cards to purchase something not sold by Apple, you might be the target of a scam.</p> <p class="gb-paragraph alignment horizontal-align-left">Examples of items that can’t be paid for with Apple gift cards:</p> <ul class="list gb-list alignment horizontal-align-left"><li class="gb-list_item"><p class="gb-paragraph">Bills (utilities, debt collection, hospital, etc.)</p></li><li class="gb-list_item"><p class="gb-paragraph">Government agency fees (taxes, immigration, social security, etc.)</p></li></ul> <p class="gb-paragraph alignment horizontal-align-left"><a href="/en-ca/118407" class="gb-anchor" link-type="ICON">Learn more about the different types of gift cards sold by Apple and what they can be used to purchase</a></p> <div class="gb-group group-column-layout column-3-layout"><div class="gb-group"><p class="gb-paragraph alignment horizontal-align-left"><b>Apple Gift Card</b></p><div class='has-image alignment horizontal-align-left'><img class="gb-image alignment horizontal-align-left" alt="Front of an Apple Gift Card" src="https://cdsassets.apple.com/live/7WUAS350/images/gifting/gift-cards-and-certificates/apple-gift-card-front.png" height="380" width="600" style="max-width: min(100%,300px);"/></div></div><div class="gb-group"><p class="gb-paragraph alignment horizontal-align-left"><b>App Store & iTunes Gift Card</b></p><div class='has-image alignment horizontal-align-left'><img class="gb-image alignment horizontal-align-left" alt="Front of an App Store & iTunes Gift Card" src="https://cdsassets.apple.com/live/7WUAS350/images/gifting/gift-cards-and-certificates/gift-cards-app-store-itunes.png" height="440" width="700" style="max-width: min(100%,300px);"/></div></div><div class="gb-group"><p class="gb-paragraph alignment horizontal-align-left"><b>Apple Store Gift Card</b></p><div class='has-image alignment horizontal-align-left'><img class="gb-image alignment horizontal-align-left" alt="Front of Apple Store Gift Card" src="https://cdsassets.apple.com/live/7WUAS350/images/gifting/gift-cards-and-certificates/apple-store-gift-card-front.png" height="380" width="600" style="max-width: min(100%,300px);"/></div></div></div> <h2 class="gb-header alignment horizontal-align-left">Don’t share redemption codes with strangers</h2> <p class="gb-paragraph alignment horizontal-align-left">Do not provide the numbers on the back of a gift card to someone you don’t know well or haven’t met. Once those numbers are obtained by scammers, the funds on the card might be spent before you’re able to contact law enforcement or Apple Support.</p> <div class='has-image alignment horizontal-align-left'><img class="gb-image alignment horizontal-align-left" alt="Location of redemption code on the back of an Apple Gift Card" src="https://cdsassets.apple.com/live/7WUAS350/images/gifting/gift-cards-and-certificates/apple-gift-card-large-back-code-location.png" height="999" width="817" style="max-width: min(100%,300px);"/></div> <div class='has-image alignment horizontal-align-left'><img class="gb-image alignment horizontal-align-left" alt="Location of redemption code on the back of App Store & iTunes Gift Cards and Apple Store Gift Cards" src="https://cdsassets.apple.com/live/7WUAS350/images/gifting/gift-cards-and-certificates/app-store-itunes-apple-store-gift-cards-small-back-code-location.png" height="516" width="800" style="max-width: min(100%,300px);"/></div> <h2 class="gb-header alignment horizontal-align-left">Gift card scams follow a pattern</h2> <p class="gb-paragraph alignment horizontal-align-left">Regardless of the reason the scammer gives you for payment, scammers might try to build trust, show romantic interest, pressure, or deceive you.</p> <p class="gb-paragraph alignment horizontal-align-left">Scams often follow a pattern:</p> <ul class="list gb-list alignment horizontal-align-left"><li class="gb-list_item"><p class="gb-paragraph">Contact via call, text message, email, or social media</p></li><li class="gb-list_item"><p class="gb-paragraph">Create a sense of panic and urgency</p></li><li class="gb-list_item"><p class="gb-paragraph">Request payments, financial assistance, or a gift using gift cards</p></li><li class="gb-list_item"><p class="gb-paragraph">Guide you through gift card purchase process using precise instructions</p></li><li class="gb-list_item"><p class="gb-paragraph">Demand gift card redemption code(s)</p></li></ul> <h2 class="gb-header alignment horizontal-align-left">More information for customers in Canada</h2> <ul class="list gb-list alignment horizontal-align-left"><li class="gb-list_item"><p class="gb-paragraph">You can also <a href="https://antifraudcentre-centreantifraude.ca" class="gb-anchor">report the scam to the Canadian Anti-Fraud Centre</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">Canadian Anti-Fraud Centre: <a href="https://antifraudcentre-centreantifraude.ca/report-signalez-eng.htm" class="gb-anchor">Report Fraud and Cybercrime</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">Canada Revenue Agency: <a href="https://www.canada.ca/en/revenue-agency/corporate/scams-fraud.html" class="gb-anchor">Protect yourself against fraud</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">Apple Support: <a href="/en-ca/102406" class="gb-anchor">Identify legitimate emails from the App Store or iTunes Store</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">Apple Support: <a href="/en-ca/102568" class="gb-anchor">Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams</a>.</p></li></ul> <h2 class="gb-header alignment horizontal-align-left"><span id="contact-apple-support"><b>Contact Apple Support</b></span></h2> <p class="gb-paragraph alignment horizontal-align-left">If you have additional questions, or if you believe you're the victim of a scam involving Apple gift cards, <a href="https://getsupport.apple.com/?caller=kbase" class="gb-anchor">contact Apple Support online</a>.</p> <div class='mod-date'> <span>Published Date:</span> <time dateTime=October 16, 2024itemprop='datePublished'>October 16, 2024</time> </div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button 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