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<!DOCTYPE html><html class="scroll-smooth" lang="en"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><title>Contact Us | Get in Touch with MCEC | MCEC</title><meta name="description" content="Want to contact MCEC? Find our phone numbers, email address and location here. Reach out to the team or visit us today. 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We pay our respects to their Elders past and present, and to Elders of all First Nations communities that visit MCEC.</p><div><button class="hover:text-primary-500 text-l text-white" type="button" aria-label="Press enter to accept the acknowledgement" tabindex="0" id=""><div class="h-8 w-8 origin-center rotate-180 mt-[3.75rem]"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button></div></div></section><header class="sticky top-0 z-[13] bg-white"><nav class="h-full transition-all duration-300 ease-in-out h-[4.5rem] md:h-[6.25rem]"><div class="mx-4 h-full md:mx-6 lg:mx-20"><div class="lg:container lg:mx-auto flex h-full w-full items-center justify-between"><a class="cursor:pointer underline" href="/"><img src="https://images.ctfassets.net/mwqtes8188we/333o20pmTfyIrFjumuke6A/d2e034e0f16bd9f4f21dba53bc0c1c93/mcec-logo-mobile.svg" alt="MCEC" class="h-10 md:h-14 md:hidden" width="40" height="40"/><img src="https://images.ctfassets.net/mwqtes8188we/UNqyFkanfGLtjiGFMGzjZ/53a24dc650217f71c2cb613fa47e3820/Frame.svg" alt="MCEC" class="h-10 md:h-14 hidden md:block" width="132" height="56"/></a><div class="flex items-center space-x-11 text-black"><button class="hover:text-primary-500" aria-label="Search"><svg xmlns="http://www.w3.org/2000/svg" width="33" height="33" viewBox="0 0 33 33" fill="none"><circle cx="11" cy="11" r="10" stroke="currentColor" stroke-width="2"></circle><path d="M32 32L18 18" stroke="currentColor" stroke-width="2"></path></svg></button><a class="cursor:pointer inline-flex hidden border-2 px-8 py-4 text-l md:block border-black bg-black font-normal text-white hover:bg-transparent hover:text-black focus:border-black" href="/contact-us">Contact us</a><button type="button" aria-label="Menu" class="group flex items-center text-l"><span class="group-hover:text-primary-500 hidden pr-4 md:block">Menu</span><svg class="group-hover:fill-primary-500" width="40" height="12" viewBox="0 0 40 12" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><rect width="24" height="2" fill="inherit"></rect><rect y="10" width="40" height="2" fill="inherit"></rect></svg></button></div></div></div></nav></header><main class="relative z-[1] min-h-screen min-w-0 bg-white"><section class="relative flex min-h-[9rem] items-center md:min-h-[12rem] lg:min-h-[34rem] bg-accent-red"><div class="mx-4 h-full md:mx-6 lg:mx-20 w-full"><div class="lg:container lg:mx-auto h-full"><div class="flex h-full items-center py-12 md:py-16 lg:max-w-[45%] lg:py-[7rem]"><div class="flex flex-col items-start space-y-1 lg:space-y-2 text-white"><h1 class="break-words font-mono text-4xl md:text-5xl l:text-6xl 2xl:text-7xl mb-4 md:mb-6">Contact us</h1><p class="text-l lg:text-xl">Got a burning question that needs answering? 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class="mx-4 h-full md:mx-6 lg:mx-20"><div class="lg:container lg:mx-auto"><div class="flex py-4 md:py-6"><div class="flex items-center sm:hidden"><a class="cursor:pointer hover:text-primary-700 mx-2 flex text-sm underline first:ml-0" href="/"><div class="mr-2"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M10 6L4 12L10 18" stroke="currentColor" stroke-width="1"></path><path d="M4 12H20" stroke="currentColor" stroke-width="1"></path></svg></div>Back to Home</a></div><div class="hidden items-center sm:flex"><a class="cursor:pointer hover:text-primary-700 mx-2 flex text-sm underline first:ml-0" href="/">Home</a>|<span class="ml-2 text-sm">Contact us</span></div></div><div class="flex flex-col pt-6 pb-12 md:pt-4 md:pb-16 xl:flex-row xl:justify-between xl:pb-30 xl:pt-14"><div class="w-full shrink-0 lg:w-[44.5rem]"><section class="mb-12 px-6 py-12 md:mb-16 md:px-10 md:py-16 xl:mb-0 xl:py-22 xl:px-20 xl:max-h-exclude-header hidden-scroll border-2 border-black xl:sticky xl:top-20 xl:overflow-y-auto"><div class="mb-8 md:mb-12"><h2 class="break-words font-mono text-3xl font-medium md:text-4xl lg:text-5xl mb-4 md:mb-6 lg:mb-8">For general enquiries</h2></div><div class="flex w-full items-center p-4 text-left text-sm hidden border mb-10 md:mb-12 lg:mb-16 lg:max-w-[35rem]"><svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" class="mr-4 shrink-0 text-red-500" fill="currentColor"><rect width="32" height="32" rx="16"></rect><path fill-rule="evenodd" clip-rule="evenodd" d="M9.63679 8.22168L8.22258 9.63589L14.5859 15.9992L8.22107 22.364L9.63528 23.7782L16.0001 17.4134L22.3647 23.778L23.7789 22.3638L17.4143 15.9992L23.7774 9.63604L22.3632 8.22183L16.0001 14.585L9.63679 8.22168Z" fill="white"></path></svg><p class="ml-3"></p></div><p class="text-sm mb-12 lg:mb-16">All fields are required unless marked ‘optional’</p><div><form novalidate=""><div class="mb-10"><div class="relative hover:border-b-primary-500 focus:border-b-primary-500 group flex w-full items-center border-b-2 py-2 border-black"><div tabindex="0" class="cursor-pointer items-start justify-between font-sans text-l flex w-full" aria-haspopup="listbox"><p class="floating-label" aria-label="Purpose of enquiry">Purpose of enquiry</p><div class="ml-px flex items-center justify-between w-full"><p class="mr-1 group-focus:opacity-0 opacity-0">Purpose of enquiry</p><div class="h-6 w-6 group-hover:text-primary-500"><svg class="h-full w-full" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path xmlns="http://www.w3.org/2000/svg" fill-rule="evenodd" clip-rule="evenodd" d="M2.05093 5.63574L0.636719 7.04996L11.9504 18.3637L12 18.3141L12.0497 18.3638L23.3634 7.05011L21.9492 5.63589L12.0002 15.585L2.05093 5.63574Z" fill="currentColor"></path></svg></div></div></div></div></div><div class="mb-10"><div class=""><p class="relative cursor-pointer"><input id="name" name="name" type="text" aria-label="Name" placeholder="Name" aria-invalid="false" autoComplete="off" class="form-field w-full appearance-none border-b-2 border-t-transparent border-l-transparent border-r-transparent bg-transparent py-2 pl-0 text-l text-grey-900 hover:border-b-primary-500 focus:border-b-primary-500 focus:border-t-transparent focus:border-l-transparent focus:border-r-transparent focus:ring-0 focus:ring-black focus:ring-offset-transparent focus:placeholder:text-transparent disabled:border-b-black disabled:border-opacity-40 disabled:opacity-60 lg:max-w-[35rem] border-black"/><label for="name" class="w-full text-left">Name</label></p></div></div><div class="mb-10"><div class=""><p class="relative cursor-pointer"><input id="email" name="email" type="email" aria-label="Email address" placeholder="Email address" aria-invalid="false" autoComplete="off" class="form-field w-full appearance-none border-b-2 border-t-transparent border-l-transparent border-r-transparent bg-transparent py-2 pl-0 text-l text-grey-900 hover:border-b-primary-500 focus:border-b-primary-500 focus:border-t-transparent focus:border-l-transparent focus:border-r-transparent focus:ring-0 focus:ring-black focus:ring-offset-transparent focus:placeholder:text-transparent disabled:border-b-black disabled:border-opacity-40 disabled:opacity-60 lg:max-w-[35rem] border-black"/><label for="email" class="w-full text-left">Email address</label></p></div></div><div class="mb-10"><p class="relative"><textarea id="message" name="message" aria-label="Message" aria-invalid="false" placeholder="Message" autoComplete="off" class="form-field hover:border-b-primary-500 focus:border-b-primary-500 focus:outline-primary-500 min-h-[9.5rem] w-full border-b-2 border-t-transparent border-r-transparent border-l-transparent bg-transparent py-4 px-0 text-grey-900 focus:border-t-transparent focus:border-r-transparent focus:border-l-transparent focus:outline-0 focus:outline-offset-0 focus:ring-0 focus:ring-offset-0 disabled:opacity-40 lg:py-6 border-b-black"></textarea><label for="message" class="w-full">Message</label></p></div><button class="w-full border-2 border-black bg-black px-8 py-4 text-l font-semibold text-white hover:enabled:bg-transparent hover:enabled:text-black focus:enabled:bg-transparent focus:enabled:text-black disabled:opacity-40 md:w-fit md:mt-6" type="submit" aria-label="Submit" tabindex="0" id="">Submit</button></form></div></section></div><div class="w-full xl:pl-[8%]"><section class="interactive-map mb-10"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Street addresses</h2><div class="lg:justify-stretch flex flex-col"><div class="mb-4 lg:w-80 xl:w-96"><ul class=""><li class="mb-6"><button class="group flex items-center text-xl font-semibold hover:text-primary-500" type="button" aria-label="Exhibition Centre entrance" tabindex="0" id=""><div class="relative"><svg xmlns="http://www.w3.org/2000/svg" class="" width="32" height="40" viewBox="0 0 32 40" fill="none"><path d="M16 40C10.6335 35.4329 6.62497 31.191 3.9745 27.2743C1.32483 23.3583 0 19.7336 0 16.4001C0 11.4002 1.60844 7.41705 4.82532 4.45071C8.0414 1.48357 11.7663 0 16 0C20.2337 0 23.9586 1.48357 27.1747 4.45071C30.3916 7.41705 32 11.4002 32 16.4001C32 19.7336 30.6752 23.3583 28.0255 27.2743C25.375 31.191 21.3665 35.4329 16 40Z" fill="currentColor"></path></svg><span class="semibold absolute top-[40%] left-1/2 -translate-x-1/2 -translate-y-1/2 text-l text-white">A</span></div><span class="ml-4 text-left">Exhibition Centre entrance</span></button></li><li class="mb-6"><button class="group flex items-center text-xl font-semibold hover:text-primary-500" type="button" aria-label="Convention Centre entrance" tabindex="0" id=""><div class="relative"><svg xmlns="http://www.w3.org/2000/svg" class="" width="32" height="40" viewBox="0 0 32 40" fill="none"><path d="M16 40C10.6335 35.4329 6.62497 31.191 3.9745 27.2743C1.32483 23.3583 0 19.7336 0 16.4001C0 11.4002 1.60844 7.41705 4.82532 4.45071C8.0414 1.48357 11.7663 0 16 0C20.2337 0 23.9586 1.48357 27.1747 4.45071C30.3916 7.41705 32 11.4002 32 16.4001C32 19.7336 30.6752 23.3583 28.0255 27.2743C25.375 31.191 21.3665 35.4329 16 40Z" fill="currentColor"></path></svg><span class="semibold absolute top-[40%] left-1/2 -translate-x-1/2 -translate-y-1/2 text-l text-white">B</span></div><span class="ml-4 text-left">Convention Centre entrance</span></button></li></ul></div><div class="relative h-map w-full bg-grey-50 lg:h-map-lg"><div class="flex items-center justify-center absolute inset-0"><svg width="100" height="100" viewBox="0 0 100 100" preserveAspectRatio="xMidYMid"><circle cx="50" cy="50" fill="none" stroke="currentColor" stroke-width="5" r="35" stroke-dasharray="164.93361431346415 56.97787143782138"><animateTransform attributeName="transform" type="rotate" repeatCount="indefinite" dur="1.2s" values="0 50 50;360 50 50" keyTimes="0;1"></animateTransform></circle></svg></div></div></div></section><section class="text-l mb-12 xl:max-w-screen-m"><h4 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-6">Venue hire enquiries</h4><p class="mb-6 last:mb-0">Interested in hosting your next event at MCEC?</p><p class="mb-6 last:mb-0">Complete the <a href="https://forms.mcec.com.au/team/mcec/event-enquiry" class="cursor:pointer underline text-primary-700 hover:text-black" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">sales enquiry form </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M2 2H6V0H2C0.895431 0 0 0.89543 0 2V12C0 13.1046 0.89543 14 2 14H12C13.1046 14 14 13.1046 14 12V8H12V12H2L2 2ZM12 6H13H14V2V1V0H13H12H8V1V2H12V6Z" fill="currentColor"></path><path d="M13 1L5 9" stroke="currentColor" stroke-width="2"></path></svg></span></a> or call the team on <a href="tel:+61392358210 " class="cursor:pointer underline text-primary-700 hover:text-black" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">+61 3 9235 8210 </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M2 2H6V0H2C0.895431 0 0 0.89543 0 2V12C0 13.1046 0.89543 14 2 14H12C13.1046 14 14 13.1046 14 12V8H12V12H2L2 2ZM12 6H13H14V2V1V0H13H12H8V1V2H12V6Z" fill="currentColor"></path><path d="M13 1L5 9" stroke="currentColor" stroke-width="2"></path></svg></span></a>.</p></section><section class="text-l mb-12 xl:max-w-screen-m"><h4 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-6">Other phone enquiries</h4><p class="mb-6 last:mb-0"><strong class="font-semibold">General:</strong> <a href="tel:+61392358000" class="cursor:pointer underline text-primary-700 hover:text-black" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">+61 3 9235 8000 </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M2 2H6V0H2C0.895431 0 0 0.89543 0 2V12C0 13.1046 0.89543 14 2 14H12C13.1046 14 14 13.1046 14 12V8H12V12H2L2 2ZM12 6H13H14V2V1V0H13H12H8V1V2H12V6Z" fill="currentColor"></path><path d="M13 1L5 9" stroke="currentColor" stroke-width="2"></path></svg></span></a> </p><p class="mb-6 last:mb-0"><strong class="font-semibold">Media:</strong> <a href="tel:+61392358944" class="cursor:pointer underline text-primary-700 hover:text-black" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">+61 3 9235 8944 </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M2 2H6V0H2C0.895431 0 0 0.89543 0 2V12C0 13.1046 0.89543 14 2 14H12C13.1046 14 14 13.1046 14 12V8H12V12H2L2 2ZM12 6H13H14V2V1V0H13H12H8V1V2H12V6Z" fill="currentColor"></path><path d="M13 1L5 9" stroke="currentColor" stroke-width="2"></path></svg></span></a></p></section><section class="text-l mb-12 xl:max-w-screen-m"><h4 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-6">Frequently asked questions</h4><p class="mb-6 last:mb-0"><strong class="font-semibold">Opening hours</strong></p><p class="mb-6 last:mb-0">Our opening hours vary and are based on the events being held that day. The venue will always be open a minimum of one hour before the start of your event. </p><p class="mb-6 last:mb-0"><strong class="font-semibold">Ticketing</strong></p><p class="mb-6 last:mb-0">MCEC does not manage tickets to shows, concerts, and events, so we are unable to assist with ticketing enquiries. For any issues or questions regarding: </p><ul class="mb-6 ml-6 list-outside list-disc last:mb-0 [&_ul]:list-circle"><li class="mb-2 pl-2"><p class="">The purchase of tickets </p></li><li class="mb-2 pl-2"><p class="">Seating maps </p></li><li class="mb-2 pl-2"><p class="">Tickets not printing </p></li><li class="mb-2 pl-2"><p class="">Misplaced tickets </p></li><li class="mb-2 pl-2"><p class="">Refunds </p></li><li class="mb-2 pl-2"><p class="">Companion cards</p></li></ul><p class="mb-6 last:mb-0">Please get in touch with the authorised ticket issuer from where you purchased your tickets.</p><p class="mb-6 last:mb-0"><strong class="font-semibold">Feedback and complaints</strong></p><p class="mb-6 last:mb-0">We value your feedback. Please email your comments to <a href="mailto:enquiries@mcec.com.au " class="cursor:pointer underline text-primary-700 hover:text-black" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">enquiries@mcec.com.au </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M2 2H6V0H2C0.895431 0 0 0.89543 0 2V12C0 13.1046 0.89543 14 2 14H12C13.1046 14 14 13.1046 14 12V8H12V12H2L2 2ZM12 6H13H14V2V1V0H13H12H8V1V2H12V6Z" fill="currentColor"></path><path d="M13 1L5 9" stroke="currentColor" stroke-width="2"></path></svg></span></a>, and we'll respond during business hours. You can also call us at <a href="tel:+61392358000" class="cursor:pointer underline text-primary-700 hover:text-black" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">9235 8000 </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M2 2H6V0H2C0.895431 0 0 0.89543 0 2V12C0 13.1046 0.89543 14 2 14H12C13.1046 14 14 13.1046 14 12V8H12V12H2L2 2ZM12 6H13H14V2V1V0H13H12H8V1V2H12V6Z" fill="currentColor"></path><path d="M13 1L5 9" stroke="currentColor" stroke-width="2"></path></svg></span></a>. </p><p class="mb-6 last:mb-0">For more frequently asked questions head to our <a href="https://uat-testing.mcec.com.au/plan-your-visit#faqs" class="cursor:pointer underline text-primary-700 hover:text-black" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">FAQs section </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M2 2H6V0H2C0.895431 0 0 0.89543 0 2V12C0 13.1046 0.89543 14 2 14H12C13.1046 14 14 13.1046 14 12V8H12V12H2L2 2ZM12 6H13H14V2V1V0H13H12H8V1V2H12V6Z" fill="currentColor"></path><path d="M13 1L5 9" stroke="currentColor" stroke-width="2"></path></svg></span></a> on the Plan your visit page. </p></section><section class="text-l mb-12 xl:max-w-screen-m"><h4 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-6">Deliveries</h4><p class="mb-6 last:mb-0"><strong class="font-semibold">Postal address</strong></p><p class="mb-6 last:mb-0">GPO Box 777, Melbourne, Victoria, Australia 3001</p><p class="mb-6 last:mb-0">Please note this postal address is for MCEC postal items only. All event related items must be delivered by courier to the loading dock. </p><p class="mb-6 last:mb-0"><strong class="font-semibold">Event deliveries</strong></p><p class="mb-6 last:mb-0">MCEC has two loading docks, one for the Convention Centre (located on ground level of MCC) and one for the Exhibition Centre (located at the rear of MEC).</p><p class="mb-6 last:mb-0">To be accepted, all event deliveries must have the correct delivery label attached.</p><ul class="mb-6 ml-6 list-outside list-disc last:mb-0 [&_ul]:list-circle"><li class="mb-2 pl-2"><p class=""><a href="https://assets.ctfassets.net/mwqtes8188we/4gIYfxmx398Ks1lkQWZEqO/a8fe3988fc92f0017817c6e00f6a79c1/MCC_Loading_Dock_Delivery_Label.pdf" class="cursor:pointer underline text-primary-700 hover:text-black" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">Download the Convention Centre loading dock delivery label [0.13mb] </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><rect x="6.5" y="0.5" width="1" height="7" fill="currentColor" stroke="currentColor"></rect><path d="M13.4146 12.5C13.2087 13.0826 12.6531 13.5 12 13.5H2C1.34689 13.5 0.791271 13.0826 0.585353 12.5H13.4146Z" fill="currentColor" stroke="currentColor"></path><path d="M0.5 10.5H1.5V13.4146C0.917404 13.2087 0.5 12.6531 0.5 12V10.5Z" fill="currentColor" stroke="currentColor"></path><path d="M12.5 10.5H13.5V12C13.5 12.6531 13.0826 13.2087 12.5 13.4146V10.5Z" fill="currentColor" stroke="currentColor"></path><path d="M11 5L7 9L3 5" stroke="currentColor" stroke-width="2"></path></svg></span></a></p></li><li class="mb-2 pl-2"><p class=""><a href="https://assets.ctfassets.net/mwqtes8188we/7mIQm5i9JmfghGXLzcHWVC/83b3fa722c850889796eb6ec7f344426/MEC_Loading_Dock_Delivery_Label.pdf" class="cursor:pointer underline text-primary-700 hover:text-black" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">Download the Exhibition Centre loading dock delivery label [0.15mb] </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><rect x="6.5" y="0.5" width="1" height="7" fill="currentColor" stroke="currentColor"></rect><path d="M13.4146 12.5C13.2087 13.0826 12.6531 13.5 12 13.5H2C1.34689 13.5 0.791271 13.0826 0.585353 12.5H13.4146Z" fill="currentColor" stroke="currentColor"></path><path d="M0.5 10.5H1.5V13.4146C0.917404 13.2087 0.5 12.6531 0.5 12V10.5Z" fill="currentColor" stroke="currentColor"></path><path d="M12.5 10.5H13.5V12C13.5 12.6531 13.0826 13.2087 12.5 13.4146V10.5Z" fill="currentColor" stroke="currentColor"></path><path d="M11 5L7 9L3 5" stroke="currentColor" stroke-width="2"></path></svg></span></a></p></li></ul><p class="mb-6 last:mb-0">For more information on loading docks and deliveries, visit our <a class="cursor:pointer underline text-primary-700 hover:text-black" href="/event-planning-resources/loading-docks-and-deliveries"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">loading docks and deliveries page </span></span></a>.</p></section><section class="text-l mb-12 xl:max-w-screen-m"><h4 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-6">National Relay Service</h4><p class="mb-6 last:mb-0">If you are deaf or find it hard hearing or speaking, the National Relay Service (NRS) can help you contact us: </p><ul class="mb-6 ml-6 list-outside list-disc last:mb-0 [&_ul]:list-circle"><li class="mb-2 pl-2"><p class="">TTY users call <a href="tel:133677" class="cursor:pointer underline text-primary-700 hover:text-black" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">133 677 </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M2 2H6V0H2C0.895431 0 0 0.89543 0 2V12C0 13.1046 0.89543 14 2 14H12C13.1046 14 14 13.1046 14 12V8H12V12H2L2 2ZM12 6H13H14V2V1V0H13H12H8V1V2H12V6Z" fill="currentColor"></path><path d="M13 1L5 9" stroke="currentColor" stroke-width="2"></path></svg></span></a> then ask for 03 9235 8000 </p></li><li class="mb-2 pl-2"><p class="">NRS chat users call <a href="tel:1300553467" class="cursor:pointer underline text-primary-700 hover:text-black" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">1300 553 467  </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M2 2H6V0H2C0.895431 0 0 0.89543 0 2V12C0 13.1046 0.89543 14 2 14H12C13.1046 14 14 13.1046 14 12V8H12V12H2L2 2ZM12 6H13H14V2V1V0H13H12H8V1V2H12V6Z" fill="currentColor"></path><path d="M13 1L5 9" stroke="currentColor" stroke-width="2"></path></svg></span></a> then ask for 03 9235 8000</p></li><li class="mb-2 pl-2"><p class="">Internet relay users connect to the NRS at <a href="https://nrschat.nrscall.gov.au/nrs/internetrelay" class="cursor:pointer underline text-primary-700 hover:text-black" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">nrschat.nrscall.gov.au/nrs/internetrelay </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M2 2H6V0H2C0.895431 0 0 0.89543 0 2V12C0 13.1046 0.89543 14 2 14H12C13.1046 14 14 13.1046 14 12V8H12V12H2L2 2ZM12 6H13H14V2V1V0H13H12H8V1V2H12V6Z" fill="currentColor"></path><path d="M13 1L5 9" stroke="currentColor" stroke-width="2"></path></svg></span></a> then ask for 03 9235 8000</p></li></ul><p class="mb-6 last:mb-0"></p></section><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8 !md:mb-2 !mb-2"></h2></div></div></div></div></main><footer class="sticky bottom-0 z-0 max-h-screen bg-black text-white"><div class="max-h-full bg-black" style="will-change:opacity"><div class="mx-4 h-full md:mx-6 lg:mx-20"><div class="lg:container lg:mx-auto max-h-full overflow-auto py-12 lg:py-20 lg:pt-28"><div class="mb-8 grid grid-cols-1 md:grid-cols-2 md:gap-6 lg:mb-48"><div class="col-span-2 mb-12 lg:mb-20"><img src="https://images.ctfassets.net/mwqtes8188we/5VsNGrSgmBHiqzJ8pXAY5Z/1a4a420db97ae052d83d8e833220dd55/Logo.svg" alt="Acknowledgement of Country" class="h-10 md:h-14 md:hidden" width="40" height="40"/><img src="https://images.ctfassets.net/mwqtes8188we/7EejZDXOysvTw0wqKvsS0z/f56d21d25e84ed740024172375ffd866/Frame_394.svg" alt="Acknowledgement of Country" class="h-10 md:h-14 hidden md:block" width="132" height="56"/></div><div class="col-span-2 lg:col-span-1"><div class="lg:max-w-xl"><p class="mb-4 font-semibold lg:text-l">Acknowledgement of Country</p><p class="text-sm">Built on the banks of the Birrarung (Yarra River), Melbourne Convention and Exhibition Centre (MCEC) Acknowledges the Traditional Owners of Narrm, the Wurundjeri Woi Wurrung people of the Kulin Nation. We pay our respects to their Elders past and present, and to Elders of all First Nations communities that visit MCEC. We recognise the ongoing significance of the Birrarung to Traditional Owners as a life source and a meeting place for millennia and seek to honour this long-standing tradition of building community and exchanging ideas on these lands.</p></div></div><div class="col-span-2 row-span-full mb-16 md:space-y-8 lg:col-span-1 lg:row-span-2 lg:mb-0"><ul class="grid grid-rows-5 gap-8 md:grid-flow-col"><li class="overflow-hidden"><a href="https://forms.mcec.com.au/team/mcec/newsletter-subscription" class="cursor:pointer hover:text-primary-500 text-l" target="_blank" rel="noopener">Subscribe</a></li><li class="overflow-hidden"><a class="cursor:pointer hover:text-primary-500 text-l" href="/whats-on">What’s on</a></li><li class="overflow-hidden"><a class="cursor:pointer hover:text-primary-500 text-l" href="/plan-your-visit">Plan your visit</a></li><li class="overflow-hidden"><a class="cursor:pointer hover:text-primary-500 text-l" href="/who-we-are">Who we are</a></li><li class="overflow-hidden"><a 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place-content-start gap-6 text-sm md:grid-cols-4 lg:grid-cols-8"><ul class="col-span-4 block justify-start md:flex md:flex-wrap"><li class="mt-6 mr-6"><a class="cursor:pointer hover:text-primary-500 underline" href="/who-we-are/corporate-and-legal">Corporate and legal</a></li><li class="mt-6 mr-6"><a class="cursor:pointer hover:text-primary-500 underline" href="/event-planning-resources/emergency-procedures">Emergency procedures</a></li><li class="mt-6 mr-6"><a class="cursor:pointer hover:text-primary-500 underline" href="/sitemap">Sitemap</a></li><li class="mt-6">© 2025 Melbourne Convention Exhibition Centre</li></ul><ul class="flex flex-wrap items-center row-span-full col-span-3 md:row-span-1"><li class="mt-4 mr-4"><a href="https://www.instagram.com/mcec/" class="cursor:pointer hover:text-primary-700 bg-accent-white text-accent-white rounded-full inline-flex items-center justify-center w-12 h-12" target="_blank" rel="noopener"><svg class="w-6 h-6" role="img"><title>MCEC 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","marks":[]}]},{"type":"p","content":[{"type":"text","value":"For more frequently asked questions head to our ","marks":[]},{"type":"hyperlink","href":"https://uat-testing.mcec.com.au/plan-your-visit#faqs","content":[{"type":"text","value":"FAQs section","marks":[]}]},{"type":"text","value":" on the Plan your visit page.\r","marks":[]}]}]},"className":"mb-12 xl:max-w-screen-m"}},{"richText":{"node":{"type":"document","content":[{"type":"h4","content":[{"type":"text","value":"D","marks":[]},{"type":"text","value":"eliveries","marks":[]}]},{"type":"p","content":[{"type":"text","value":"Postal address","marks":["bold"]}]},{"type":"p","content":[{"type":"text","value":"GPO Box 777, Melbourne, Victoria, Australia 3001","marks":[]}]},{"type":"p","content":[{"type":"text","value":"Please note this postal address is for MCEC postal items only. All event related items must be delivered by courier to the loading dock. 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