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Title VI Civil Rights Notice to Public | Transpo

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class="site-buttons"> <button class="sidr-menu-toggle"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"> <rect x="2" y="6" width="28" height="2" rx="1"></rect> <rect x="2" y="15" width="28" height="2" rx="1"></rect> <rect x="2" y="24" width="28" height="2" rx="1"></rect> </svg> <span class="sr-only">Toggle Navigation</span> </button> </div> </div> </div> </div> </div> </div> </header> <div class="site-content"> <main role="main" id="content"> <div class="sb-section sb-section--page-top has-custom-background-street"> <div class="sb-section__background"> </div> <div class="sb-section__content"> <div class="sb-container sb-container-wide"> <h1 class="sb-page-title sb-title-32f">Title VI Civil Rights Notice to Public</h1> </div> </div> </div> <div class="sb-section sb-section--default is-light-theme"> <div class="sb-section__container sb-container sb-container-none sb-container-wide-lg"> <div class="sb-layout sb-layout--two-columns has-sticky-sidebar has-top-section"> <div class="sb-layout__content-area"> <div class="sb-layout__container sb-container sb-container-wide sb-container-none-lg"> <div class="sb-section__content"> <div class="sb-page-content sb-body-text sb-no-inner-margin"> <p>The South Bend Public Transportation Corporation (Transpo) is committed to ensuring that no person is excluded from participation in or denied the benefits of its service on the basis of race, color or national origin, as provided by the Title VI of the Civil Rights Act of 1964, as amended. It is Transpo’s objective to:</p><ul class="wp-block-list"><li>Ensure that the level and quality of transportation service is provided without regard to race, color or national origin;</li> <li>Promote the full and fair participation of all affected populations in transportation decision making;</li> <li>Prevent the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations;</li> <li>Ensure meaningful access to programs and activities by persons with limited English proficiency.</li></ul><p>Transpo is committed to a policy of non-discrimination in the conduct of its business; including, adherence to Title VI responsibilities and the delivery of equitable and accessible transportation services. Any person who believes that he or she has been subjected to discrimination under Title VI on the basis of race, color or national origin may file a Title VI complaint with Transpo.</p><p>Any such complaint must be in writing and submitted to the Transpo Title VI Coordinator within 180 days following the date of the alleged discrimination. A Title VI Civil Rights Complaint Form can be downloaded by clicking the button below, be mailed by calling <a href="tel:574-232-9901">574.232.9901</a>, or obtained in person at the Transpo Administrative Offices.</p><div class="sb-button-group sb-button-group--default"> <div class="sb-button-group__item"> <a class="sb-button sb-button--fill is-color-orange is-size-medium" href="/wp-content/uploads/2023/09/Civil-Rights-Complaint-Form.pdf">Civil Rights Complaint Form &#8211; English</a> </div> <div class="sb-button-group__item"> <a class="sb-button sb-button--outline is-color-blue is-size-medium" href="/wp-content/uploads/2023/09/Title_VI_Civil_Rights_Complaint_Form_Spanish.pdf">Civil Rights Complaint Form &#8211; Spanish</a> </div> </div><p>Complaints should be addressed and returned to:</p><p>Transpo Title VI Civil Rights Coordinator<br>1401 S. Lafayette Blvd<br>South Bend, IN 46613</p><p>The South Bend Public Transportation Corporation (Transpo) hereby gives public notice of its policy to uphold and assure full compliance with Title VI of the Civil Rights Act of 1964 and all related acts and statues. Title VI and related statues prohibiting discrimination in Federally assisted programs require that no person in the United States of America shall, on the grounds of race, color, national origin, sex, age or disability be excluded from the participation in, be denied the benefits or, or be otherwise subjected to discrimination under any program or activity receiving Federal assistance.</p><p>Transpo takes all allegations seriously. All incidents are thoroughly investigated. Generally, investigations begin within 48 hours of receiving the complaint.</p><p><strong>Investigation protocol is as follows:</strong></p><ul class="wp-block-list"><li>Review allegations/charge and relevant elements</li> <li>Protect individuals (and Transpo) from additional allegations or retaliation claims</li> <li>Engage Legal Counsel for assistance/participation</li> <li>Employee Assistance Program is available as appropriate</li> <li>Witness interviews are arranged. Citizens, employees, etc. are interviewed and information documented. Interviewee’s are asked not to discuss the investigation outside the interview.</li> <li>Maintaining confidence is a priority, but cannot be guaranteed</li> <li>Additional investigation or repeat interviews as necessary</li> <li>Study and draw conclusions</li> <li>Review with Legal Counsel</li> <li>Review with involved parties</li> <li>Settle</li> <li>Document actions as required</li></ul> </div> </div> </div> </div> <div class="sb-layout__sidebar-area"> <div class="sb-layout__container sb-container sb-container-wide sb-container-none-lg"> <div class="sb-sidebar sb-sidebar--default"> <div class="sb-widget sb-widget--common sb-widget--transit-app"> <h2 class="sb-widget__title">Get the Token Transit App</h2> <div class="sb-widget__content"> <div class="sb-widget__icon"> <img src="https://www.sbtranspo.com/wp-content/themes/transpo-2023/assets/images/Token-Transit-App.png" alt="Token Transit App" width="512" height="512"> </div> <div class="sb-widget__description sb-no-inner-margin"> <p><strong>No Cash. No Cards. No Contact.</strong> The Token Transit App offers a quick and reliable way to purchase fares. Download the app today!</p> </div> </div> <div class="sb-widget__badges"> <a href="https://apps.apple.com/us/app/token-transit/id1163625818" target="_blank" rel="noopener"><img src="https://www.sbtranspo.com/wp-content/themes/transpo-2023/assets/images/App-Store-Badge.png" alt="Download on the App Store" width="359" height="120"></a> <a href="https://play.google.com/store/apps/details?id=com.tokentransit.tokentransit" target="_blank" rel="noopener"><img src="https://www.sbtranspo.com/wp-content/themes/transpo-2023/assets/images/Google-Play-Badge.png" alt="Get it on Google Play" width="405" height="120"></a> </div> </div> <div class="sb-widget sb-widget--common sb-widget--trip-planner"> <h2 class="sb-widget__title">Quick Trip Planner</h2> <div class="sb-trip-form"> <form class="sb-form sb-js-trip-form" method="get" action="https://www.sbtranspo.com/plan-your-trip/" autocomplete="off"> <div class="sb-flex-row"> <div class="sb-flex-column"> <div class="sb-form__field"> <label class="sr-only" for="trip-from-6741dc2fa4617">Starting Point</label> <input id="trip-from-6741dc2fa4617" type="text" name="from" value="" placeholder="Starting Point"> </div> </div> <div class="sb-flex-column"> <div class="sb-form__field"> <label class="sr-only" for="trip-to-6741dc2fa4617">Destination</label> <input id="trip-to-6741dc2fa4617" type="text" name="to" value="" placeholder="Destination"> </div> </div> <div class="sb-flex-column sm:tw-flex-col-6 lg:tw-flex-col-12"> <div class="sb-form__field"> <label class="sr-only" for="trip-date-6741dc2fa4617">Departure Date (MM/DD/YYYY)</label> <input type="text" id="trip-date-6741dc2fa4617" class="sb-js-datepicker" name="date" value="" placeholder="Departure Date (MM/DD/YYYY)"> </div> </div> <div class="sb-flex-column sm:tw-flex-col-6 lg:tw-flex-col-12"> <div class="sb-form__fields-inline"> <div class="sb-form__field tw-flex-auto"> <label class="sr-only" for="trip-time-6741dc2fa4617">Departure Time (HH:MM)</label> <input type="text" id="trip-time-6741dc2fa4617" class="sb-js-timepicker" name="time" value="" placeholder="Departure Time (HH:MM)"> </div> <div class="sb-form__field tw-flex-none"> <label class="sr-only" for="trip-meridiem-6741dc2fa4617">AM / PM</label> <select id="trip-meridiem-6741dc2fa4617" name="meridiem"> <option value="am" selected>AM</option> <option value="pm">PM</option> </select> </div> </div> </div> <div class="sb-flex-column"> <div class="sb-form__submit"> <input type="hidden" name="origin" value=""> <input type="hidden" name="destination" value=""> <input type="submit" class="sb-button sb-button--fill is-color-orange is-size-small" value="Go"> </div> </div> </div> </form> <script> (function( id ) { var date = new Date(); var dateInput = document.getElementById('trip-date-' + id); var timeInput = document.getElementById('trip-time-' + id); var meridiemInput = document.getElementById('trip-meridiem-' + id); if ( dateInput && ! dateInput.value ) { dateInput.value = [ (date.getMonth() + 1).toString().padStart(2, '0'), (date.getDate()).toString().padStart(2, '0'), (date.getFullYear()).toString() ].join( '/' ); } if ( timeInput && ! timeInput.value ) { timeInput.value = [ (date.getHours() % 12 || 12).toString().padStart(2, '0'), (date.getMinutes()).toString().padStart(2, '0') ].join( ':' ); } if ( meridiemInput ) { if ( date.getHours() < 12 ) { meridiemInput.value = 'am' } else { meridiemInput.value = 'pm'; } } })('6741dc2fa4617'); </script> </div> </div> <nav class="sb-widget sb-widget--common sb-widget--page-links"> <h2 class="sb-widget__title">About Transpo</h2> <ul class="menu"><li class="page_item page-item-303 page_item_has_children"><a href="https://www.sbtranspo.com/about/board-of-directors/">Board of Directors</a></li> <li class="page_item page-item-488"><a href="https://www.sbtranspo.com/about/disadvantaged-business-enterprise-program/">Disadvantaged Business Enterprise Program</a></li> <li class="page_item page-item-344 page_item_has_children"><a href="https://www.sbtranspo.com/about/employment/">Employment</a></li> <li class="page_item page-item-300"><a href="https://www.sbtranspo.com/about/leed-platinum-transit-facility-tours/">LEED Platinum Transit Facility/Tours</a></li> <li class="page_item page-item-482"><a href="https://www.sbtranspo.com/about/procurement/">Procurement</a></li> <li class="page_item page-item-330"><a href="https://www.sbtranspo.com/about/recognition-awards/">Recognition &#038; 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class="sb-alert-drawer"> <div class="sb-alert-drawer__top"> <div class="sb-flex-row tw-items-center"> <div class="sb-flex-column tw-flex-1"> <h2 class="h3 is-style-01">Rider Alerts <span>2</span></h2> </div> <div class="sb-flex-column tw-flex-none tw-w-auto"> <div class="site-buttons"> <button class="sidr-alert-close"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"> <rect x="2" y="15" width="28" height="2" rx="1" transform-origin="center" style="transform:rotate(45deg)"></rect> <rect x="2" y="15" width="28" height="2" rx="1" transform-origin="center" style="transform:rotate(-45deg)"></rect> </svg> <span class="sr-only">Close Rider Alerts</span> </button> </div> </div> </div> <div class="sb-flex-row tw-items-center tw-mt-12 -tw-mb-12"> <div class="sb-flex-column tw-flex-1"> <label for="rider-alerts-filter" class="sr-only">Filter rider alerts by route</label> <select id="rider-alerts-filter" class="sb-js-filter-alerts"> <option value="0">All Routes</option> <option value="111">1 &#8211; Madison / Mishawaka</option> <option value="411">5 &#8211; North Michigan/Laurel Woods</option> </select> </div> </div> </div> <div class="sb-alert-drawer__middle"> <div class="sb-alert-list is-size-small"> <div class="sb-alert-list__item route-111"> <div class="sb-alert-list__content sb-no-inner-margin"> <p><strong>ROUTE 1 DETOUR</strong> &mdash; &nbsp;</p> <p><b>OUTBOUND-</b>  From Broadway buses will turn right on Benton, left on Battell, left on Charlotte, right on Broadway resuming regular route.</p> <p><b>INBOUND-</b> Regular route</p> </div> </div> <div class="sb-alert-list__item route-411"> <div class="sb-alert-list__content sb-no-inner-margin"> <p><strong>ROUTE 5 DETOUR</strong> &mdash; For Sewer repair (11/11-12/11)</p> <p><b style="font-family: inherit; font-size: inherit; -webkit-text-size-adjust: 100%;">OUTBOUND</b><span style="font-family: inherit; font-size: inherit; -webkit-text-size-adjust: 100%;">&#8211; From Michgan buses will continue straight at North Shore, turn left on Wakewa, right on Iroquois resuming regular route</span></p> <p><b>INBOUND</b>&#8211; From Iriquois buses will turn left on Wakewa, right on Michigan resuming regular route.</p> </div> </div> </div> </div> <div class="sb-alert-drawer__bottom"> <div class="sb-flex-row tw-items-center"> <div class="sb-flex-column tw-flex-1"> <a class="sb-button sb-button--fill is-size-small is-color-white" href="https://www.sbtranspo.com/plan-your-trip/rider-alerts/">All Rider Alerts</a> </div> </div> </div> </div> </div> </div> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script> jQuery(function($){ }); </script> <div id="fb-root"></div> <div id="flags" style="display:none" class="size18"><ul id="sortable" class="ui-sortable"><li id="English"><a href="#" title="English" class="nturl notranslate en flag united-states"></a></li><li id="Polish"><a href="#" title="Polish" class="nturl notranslate pl flag 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