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mta.info | Contact Us/FAQs

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border-left: none;"><a href="https://web.archive.org/web/20170126064210/http://www.mta.info/" style="padding-left:18px;">Home</a> <ul> <li><a href="https://web.archive.org/web/20170126064210/http://www.mta.info/">MTA Home</a></li> <li><a href="https://web.archive.org/web/20170126064210/http://www.mta.info/nyct">NYC Subways and Buses</a></li> <li><a href="https://web.archive.org/web/20170126064210/http://www.mta.info/lirr">Long Island Rail Road</a></li> <li><a href="https://web.archive.org/web/20170126064210/http://www.mta.info/mnr">Metro-North Railroad</a></li> <li><a href="https://web.archive.org/web/20170126064210/http://www.mta.info/bandt">Bridges and Tunnels</a></li> <li><a href="https://web.archive.org/web/20170126064210/http://web.mta.info/capital">MTA Capital Program</a></li> </ul> </li> <li style="width: 99px;"><a href="https://web.archive.org/web/20170126064210/http://www.mta.info/schedules">Schedules</a></li> <li style="width: 117px;"><a href="https://web.archive.org/web/20170126064210/http://web.mta.info/fares">Fares &amp; 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Here are a few suggestions to help you find out what you want to know about the MTA quickly and easily:</p> <ul class="style1"> <li class="style1"> Many of the questions you may have about the MTA and its services can be answered by visiting our <a href="https://web.archive.org/web/20170126064210/http://mta-nyc.custhelp.com/cgi-bin/mta_nyc.cfg/php/enduser/std_alp.php"><strong>Frequently Asked Questions</strong></a><strong> (FAQs)</strong> page. </li> <li class="style1">Our <a href="/web/20170126064210/http://web.mta.info/maps">Maps</a> and <a href="/web/20170126064210/http://web.mta.info/schedules">Schedules</a> pages can help you plan your trips easily. <a href="/web/20170126064210/http://web.mta.info/service">Service Advisory</a> pages will let you know how your travel plans could be affected by planned service changes. If you require further assistance, please call our <a href="/web/20170126064210/http://web.mta.info/mta/phone.htm">Travel Information</a> numbers.</li> <li class="style1">Customers with Disabilities can find out about our special services by clicking New York City Transit&#8217;s <a href="https://web.archive.org/web/20170126064210/http://web.mta.info/nyct/paratran/guide.htm">Access-A-Ride</a> program.</li> </ul> <p class="style1">If you don't find the answer to your question through the FAQs, please <a href="https://web.archive.org/web/20170126064210/http://mta-nyc.custhelp.com/cgi-bin/mta_nyc.cfg/php/enduser/ask.php"><strong>e-mail us</strong></a>. We'll get you the answer you're looking for as soon as possible.</p> <p class="style1">If you want to request a copy of a record under the Freedom Of Information Law (FOIL), you must use the <a href="foil.htm">FOIL Request</a> page. Use that page ONLY for requesting copies of records under FOIL.</p> <p class="style1">One important note: if you have information of an emergency nature to communicate to the MTA, please do not send it by e-mail. To report an emergency, dial 911. To report an unsafe condition at a station or on a bus, subway, or railroad, call the appropriate MTA agency (click on "Call Us" for telephone numbers).</p> <p align="center" class="style1"><a href="https://web.archive.org/web/20170126064210/http://mta-nyc.custhelp.com/app/answers/list"><img src="/web/20170126064210im_/http://web.mta.info/siteimages/faqs_ovalbutton.gif" alt="FAQs" width="87" height="55" border="0"/></a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="https://web.archive.org/web/20170126064210/http://mta-nyc.custhelp.com/app/ask"><img src="/web/20170126064210im_/http://web.mta.info/siteimages/email_ovalbutton.gif" alt="E-mail" width="87" height="55" border="0"/></a> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="/web/20170126064210/http://web.mta.info/regularmail.htm"><img src="/web/20170126064210im_/http://web.mta.info/siteimages/regularmail_ovalbutton.gif" alt="Regular Mail" width="87" height="55" border="0"/></a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="/web/20170126064210/http://web.mta.info/mta/phone.htm"><img src="/web/20170126064210im_/http://web.mta.info/siteimages/faqs_callus.gif" alt="Call Us" width="87" height="55" border="0"/></a></p> </td> </tr> </table> <!-- InstanceEndEditable --> </div> <!-- End Content --> </div> <!-- close contentbox --> <!-- JavaScript Includes --> <script type="text/javascript" src="/web/20170126064210js_/http://web.mta.info/js/csshorizontalmenu.js"></script> <script type="text/javascript"> $(document).ready(function() { $("#printfriendly").click(function() { var s = document.location.search; if (!s) window.open(document.location.pathname + '?print=1', '', 'scrollbars=1'); else window.open(document.location.pathname + s + '&print=1', '', 'scrollbars=1'); return false; }); }); </script> <div class="container clear"> <div class="span-15" style="text-align: left;margin-right: 12px;"> <div id="translate"> <div id="google_translate_element"> <div id="temp_GT" class="span-15"> <ul style="margin: 0;"> <li class="list_f last_list_f first_list_f"><span style="color: #0055AA; font-weight: bold; margin-right: 5px;">Google Translate</span><img style="vertical-align: baseline;" src="/web/20170126064210im_/http://web.mta.info/siteimages/google_logo.png" alt=""/></li> </ul> </div> </div><!-- close google_translate_element --> </div><!-- close translate --> </div><!-- close span-14 last --> </div> <!-- Close of Container --> <script> function googleTranslateElementInit() { new google.translate.TranslateElement({ pageLanguage: 'en', layout: google.translate.TranslateElement.InlineLayout.SIMPLE }, 'google_translate_element'); } $("#temp_GT").click(function() { var fileref = document.createElement('script'); fileref.setAttribute("type", "text/javascript"); fileref.setAttribute("src", "https://web.archive.org/web/20170126064210/http://translate.google.com/translate_a/element.js?cb=googleTranslateElementInit"); document.getElementsByTagName("head")[0].appendChild(fileref); $("#temp_GT").hide(); }); </script> <script type="text/javascript" src="/web/20170126064210js_/http://web.mta.info/js/webtrends.load.js"></script> <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//web.archive.org/web/20170126064210/http://www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-51590636-1', 'mta.info'); ga('send', 'pageview'); </script> </div> <!-- close mainbox --> </div> </body> </html><!-- FILE ARCHIVED ON 06:42:10 Jan 26, 2017 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 20:30:27 Nov 30, 2024. 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