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u-items-center"><div class="u-flex kb-blog-authors-info__avatars "> <span class="kb-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/03/jasper-dunn-bio.png" class="u-w-fit u-ml-0 u-round kb-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48" alt="Jasper Dunn"></span></div><a href="/blog/authors/jasper-dunn/" class="u-text-p8 kb-blog-authors-info__a">Jasper Dunn</a href="/blog/authors/jasper-dunn/" class="u-text-p8 kb-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt=""> <span class="u-text-p8">5 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Dec 15, 2023</span> </div> </div> </div> </div> </div> </article><section> <h2 class="u-text-p5-bold u-mb-md">Recent articles</h2> <div class="home-recent home-grid"><div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg 2x" alt="Writing a employee handbook" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">9 min read</span> | <span class="u-mx-2xs">Dec 06</span> | <span class="u-ml-2xs"> Zuzanna Bocian </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/employee-handbook/" class="u-text-black v--no-underline kb-blog-link-overlay__a">How to Create an Employee Handbook</a></h4> <p class="u-text-p7 u-mb-lg">Employee handbooks are sometimes a tough nut to crack. It should include all the most essential information for the new employees, such as workplace culture,... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/hubistavern-SiOJXlWeWc0-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/hubistavern-SiOJXlWeWc0-unsplash-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/hubistavern-SiOJXlWeWc0-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/hubistavern-SiOJXlWeWc0-unsplash-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/hubistavern-SiOJXlWeWc0-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/hubistavern-SiOJXlWeWc0-unsplash-scaled.jpg 2x" alt="A big white library" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">6 min read</span> | <span class="u-mx-2xs">Nov 30</span> | <span class="u-ml-2xs"> Zuzanna Bocian </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/how-to-create-an-internal-wiki-in-2023/" class="u-text-black v--no-underline kb-blog-link-overlay__a">How to Create an Internal Wiki in 2023</a></h4> <p class="u-text-p7 u-mb-lg">Did you know the average employee spends up to 9 hours per week looking for information? That’s almost a quarter of each working day. That’s a lot of time wasted on... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/alexander-grey-eMP4sYPJ9x0-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/alexander-grey-eMP4sYPJ9x0-unsplash-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/alexander-grey-eMP4sYPJ9x0-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/alexander-grey-eMP4sYPJ9x0-unsplash-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/alexander-grey-eMP4sYPJ9x0-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/alexander-grey-eMP4sYPJ9x0-unsplash-scaled.jpg 2x" alt="Book on the table" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">6 min read</span> | <span class="u-mx-2xs">Nov 21</span> | <span class="u-ml-2xs"> Zuzanna Bocian </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/wiki-software/" class="u-text-black v--no-underline kb-blog-link-overlay__a">The Best Wiki Software Tools for Teams in 2023</a></h4> <p class="u-text-p7 u-mb-lg">When I hear "wiki software" my mind automatically jumps to "Wikipedia". However, this phrase doesn't necessarily refer to Wikipedia. So, it would be helpful to delve... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/petr-machacek-BeVGrXEktIk-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/petr-machacek-BeVGrXEktIk-unsplash-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/petr-machacek-BeVGrXEktIk-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/petr-machacek-BeVGrXEktIk-unsplash-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/petr-machacek-BeVGrXEktIk-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/petr-machacek-BeVGrXEktIk-unsplash-scaled.jpg 2x" alt="Desk with computer and cellphones" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">8 min read</span> | <span class="u-mx-2xs">Nov 16</span> | <span class="u-ml-2xs"> Zuzanna Bocian </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/24-7-it-support/" class="u-text-black v--no-underline kb-blog-link-overlay__a">24/7 IT Support Services</a></h4> <p class="u-text-p7 u-mb-lg">Nowadays, customers can get help and solutions around the clock. 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Have you wondered how to make it up-to-date and easily accessible to everyone?... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/10/pexels-fauxels-3184640.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/10/pexels-fauxels-3184640.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/10/pexels-fauxels-3184640.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/10/pexels-fauxels-3184640.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/10/pexels-fauxels-3184640.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/10/pexels-fauxels-3184640.jpg 2x" alt="an open space with three people working" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">knowledge-management</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">7 min read</span> | <span class="u-mx-2xs">Oct 13</span> | <span class="u-ml-2xs"> Jasper Dunn </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/documentation-tools/" class="u-text-black v--no-underline kb-blog-link-overlay__a">Best Documentation Tools For Harnessing Your Information</a></h4> <p class="u-text-p7 u-mb-lg">Documentation is the cornerstone of effective communication and knowledge sharing in the digital age. Whether you are a software developer, a project manager, or a small... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/The-335-Best-Knowledge-Base-Tools.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/The-335-Best-Knowledge-Base-Tools.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/The-335-Best-Knowledge-Base-Tools.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/The-335-Best-Knowledge-Base-Tools.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/The-335-Best-Knowledge-Base-Tools.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/The-335-Best-Knowledge-Base-Tools.jpg 2x" alt="men discussing over a laptop" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">knowledge-management</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">21 min read</span> | <span class="u-mx-2xs">Sep 28</span> | <span class="u-ml-2xs"> Jasper Dunn </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/knowledge-base-tools/" class="u-text-black v--no-underline kb-blog-link-overlay__a">The 35 Best Knowledge Base Tools [2023]</a></h4> <p class="u-text-p7 u-mb-lg">Confluence Confluence, developed by Atlassian, is a widely-used collaboration and knowledge management tool designed to facilitate efficient teamwork and information... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/Encourage-Knowledge-Sharing-in-the-Workplace-.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/Encourage-Knowledge-Sharing-in-the-Workplace-.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/Encourage-Knowledge-Sharing-in-the-Workplace-.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/Encourage-Knowledge-Sharing-in-the-Workplace-.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/Encourage-Knowledge-Sharing-in-the-Workplace-.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/Encourage-Knowledge-Sharing-in-the-Workplace-.jpg 2x" alt="people sitting at a desk at a business meeting" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">9 min read</span> | <span class="u-mx-2xs">Sep 19</span> | <span class="u-ml-2xs"> Tomasz Ziętek </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/knowledge-sharing/" class="u-text-black v--no-underline kb-blog-link-overlay__a">Encourage Knowledge Sharing in the Workplace</a></h4> <p class="u-text-p7 u-mb-lg">What is Knowledge Sharing Culture? 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