Législation sur les services numériques de l'Union européenne

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6.085938 3.203125 7.871094 3.683594 9.089844 4.910156 L 18.839844 14.660156 L 13.71875 19.78125 C 12.769531 20.730469 11.230469 20.730469 10.28125 19.78125 Z M 2.25 11.75 " /> <path style=" stroke:none;fill-rule:nonzero;fill:url(#service-linear0);" d="M 5.160156 14.660156 L 14.910156 4.910156 C 16.128906 3.683594 17.914062 3.203125 19.585938 3.652344 C 21.253906 4.097656 22.5625 5.402344 23.007812 7.074219 C 23.453125 8.746094 22.976562 10.527344 21.75 11.75 L 13.71875 19.78125 C 12.769531 20.730469 11.230469 20.730469 10.28125 19.78125 Z M 5.160156 14.660156 " /> <path style=" stroke:none;fill-rule:nonzero;fill:rgb(100%,36.078431%,20.784314%);fill-opacity:1;" d="M 23.167969 8.328125 C 23.167969 11 21 13.167969 18.328125 13.167969 C 15.65625 13.167969 13.492188 11 13.492188 8.328125 C 13.492188 5.65625 15.65625 3.492188 18.328125 3.492188 C 21 3.492188 23.167969 5.65625 23.167969 8.328125 Z M 23.167969 8.328125 " /> </g> </svg> </div> <div class="hsg-nav__header-container"> <h4 class="hsg-nav__header"> Service Hub </h4> <p class="hsg-nav__subheader">Logiciel de service client. <span class="hsg-nav__subheader-highlight">Outils gratuits et abonnements payants</span> </p> </div> </a> <a href="//www.hubspot.fr/products/content" class="ga_nav_link hsg-nav__box-link nav-software-content" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Logiciels > Content Hub"> <div class="hsg-nav__box-link-icon" aria-hidden="true"> <svg width="24" height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7.00055 22.4011L20.2042 14.7714C21.7325 13.8883 22.2561 11.9324 21.3738 10.4027C20.4914 8.8731 18.5371 8.34901 17.0088 9.23215L3.80519 16.8618C2.27687 17.7449 1.75323 19.7008 2.6356 21.2305C3.51798 22.7601 5.47223 23.2842 7.00055 22.4011Z" fill="#FF5C35" /> <path d="M8.60181 19.6297L8.60181 4.37046C8.60181 2.6042 7.17119 1.17236 5.40644 1.17236C3.6417 1.17236 2.21108 2.6042 2.21108 4.37046L2.21108 19.6297C2.21108 21.396 3.6417 22.8278 5.40644 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<path d="M23 4.64347C23.0007 6.46539 21.5249 7.94344 19.7023 7.9442L9.97882 7.94947C8.1569 7.95023 6.67886 6.47444 6.6781 4.65177C6.67659 2.82985 8.15313 1.3518 9.97505 1.35104L19.6985 1.34576C21.5204 1.34501 22.9985 2.8208 22.9992 4.64347H23Z" fill="url(#paint2_linear_206_206)" /> <path d="M9.86726 7.96003C11.6927 7.96003 13.1725 6.48022 13.1725 4.65478C13.1725 2.82934 11.6927 1.34953 9.86726 1.34953C8.04182 1.34953 6.56201 2.82934 6.56201 4.65478C6.56201 6.48022 8.04182 7.96003 9.86726 7.96003Z" fill="#FF5C35" /> <defs> <lineargradient id="paint0_linear_206_206" x1="11.6877" y1="2.48068" x2="11.6877" y2="22.6545" gradientunits="userSpaceOnUse"> <stop offset="0.18" stop-color="#FF814E" /> <stop offset="0.82" stop-color="#FF5C35" /> </lineargradient> <lineargradient id="paint1_linear_206_206" x1="19.6427" y1="1.39492" x2="19.6427" y2="17.8367" gradientunits="userSpaceOnUse"> <stop offset="0.18" stop-color="#FF824E" /> <stop offset="0.45" stop-color="#FF7E4B" /> <stop offset="0.71" 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role="none"><a href="javascript:;" aria-haspopup="true" aria-expanded="false" role="menuitem"></a><a tabindex="5">Autres documents juridiques</a> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-2" role="none"><a href="//legal.hubspot.com/fr/community-tou" role="menuitem">Conditions d'utilisation pour la communauté HubSpot</a></li> <li class="hs-menu-item hs-menu-depth-2" role="none"><a href="https://legal.hubspot.com/fr/marketplace-tou" role="menuitem">Conditions d'utilisation de HubSpot Marketplace</a></li> <li class="hs-menu-item hs-menu-depth-2" role="none"><a href="https://legal.hubspot.com/hug-program-agreement" role="menuitem">Accord concernant le programme pour les groupes d'utilisateurs HubSpot (en anglais)</a></li> <li class="hs-menu-item hs-menu-depth-2" role="none"><a href="https://legal.hubspot.com/hubspot-ux-agreement" role="menuitem">Accord relatif à la participation aux enquêtes sur l'expérience utilisateur (en anglais)</a></li> </ul></li> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="//legal.hubspot.com/fr/legal-stuff" role="menuitem">Retour à l'accueil de la section juridique</a></li> </ul> </div></span></div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell legal-page-inner__content" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-6 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-raw_jinja " style="" data-widget-type="raw_jinja" data-x="0" data-w="12"> <section class="legal-secondary-page-header"> <h2>Législation sur les services numériques de l'Union européenne</h2> <p class="micro-copy">Dernière mise à jour : 5 mars 2024</p> </section> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-7 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-rich_text " style="" data-widget-type="rich_text" data-x="0" data-w="12"> <div class="cell-wrapper layout-widget-wrapper"> <span id="hs_cos_wrapper_module_1503328748722347" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><div> <div data-widget-type="raw_jinja" data-x="0" data-w="12"> <section> <p><span>IMPORTANT NOTE: The English version of this document will govern our relationship - this translated version is provided for convenience only and will not be interpreted to modify the English version. For the English version, please see the</span><span> </span><a href="https://legal.hubspot.com/legal-stuff">HubSpot Legal Stuff page</a><span>.</span></p> </section> </div> </div> <div> <div data-widget-type="rich_text" data-x="0" data-w="12"> <p>Dernière mise à jour : 5 mars 2024</p> <p>La version anglaise de chacun de ces documents régit la relation avec HubSpot. Ces traductions sont fournies à titre indicatif et n’ont aucune valeur juridique. Les versions anglaises de ces documents prévalent et les versions françaises ne sauraient en aucun cas les modifier. Les versions anglaises sont disponibles depuis la page<span> <a href="https://legal.hubspot.com/legal-stuff">Mentions légales</a></span>.</p> </div> </div> <p> </p> <p>La législation sur les services numériques établit un cadre juridique pour les fournisseurs de services numériques dans l'Union européenne (UE). Afin de créer un environnement en ligne sûr, prévisible et fiable, cette législation vise à mettre en œuvre un ensemble unique de règles pour tous les États membres de l'UE, qui régit les obligations des services intermédiaires en matière de transparence et de responsabilité. HubSpot s'étant engagé à créer un espace en ligne sûr et constructif pour ses clients, ainsi que pour les clients et les utilisateurs finaux de ces derniers, il considère la législation sur les services numériques comme un prolongement de cet engagement.</p> <p> </p> <hr> <p style="text-align: center;"><em>Cette page est fournie à titre d'information uniquement et ne fait pas partie des Conditions générales d'utilisation du service HubSpot. Elle n'est pas destinée à constituer un conseil juridique. HubSpot encourage par ailleurs ses clients à consulter leur avocat ou leur conseiller juridique pour connaître les obligations légales de leur entreprise. Les informations fournies sur cette page peuvent être modifiées à tout moment.</em></p> <hr> <p style="text-align: center;"> </p> <h4>Informations sur les utilisateurs dans l'UE</h4> <p>Conformément à l'Article 24(2) de la législation sur les services numériques, les plateformes en ligne doivent publier tous les six mois des informations sur le nombre mensuel moyen d'utilisateurs actifs de leur service au sein de l'UE. Cette obligation a pour but de déterminer si une plateforme en ligne peut être désignée comme une « très grande plateforme en ligne », qui, selon la définition donnée par la législation, recense au moins 45 millions d'utilisateurs actifs mensuels dans l'UE. HubSpot a conclu que tous les produits suivants comptent en moyenne <span style="text-decoration: underline;"><span style="font-weight: bold;">moins</span></span> de 45 millions d'utilisateurs actifs mensuels au sein de l'UE :</p> <p style="text-align: center;"><span style="color: #000000;">Communauté HubSpot (</span><a href="https://community.hubspot.com/?profile.language=fr" rel="noopener" target="_blank"><span>https://community.hubspot.com/?profile.language=fr</span></a><span style="color: #000000;">) </span></p> <p style="text-align: center;"><span style="color: #000000;">Écosystème HubSpot (</span><a href="https://ecosystem.hubspot.com/fr" rel="noopener" target="_blank"><span>https://ecosystem.hubspot.com/fr</span></a><span style="color: #000000;">)</span></p> <p style="text-align: center;"><span style="color: #000000;">Connect.com (<a href="http://www.connect.com" rel="noopener" target="_blank">www.connect.com</a>)</span></p> <p> </p> <h4>Point de contact unique</h4> <p>Les Articles 11 et 12 de la législation sur les services numériques exigent que les fournisseurs de services intermédiaires, y compris les plateformes en ligne, désignent un point de contact unique afin de permettre des communications directes avec les utilisateurs dans l'UE, la Commission européenne, les autorités des États membres de l'UE et le comité européen des services numériques, au sujet de l'application de ladite législation. Ces parties peuvent contacter HubSpot à propos de la législation sur les services numériques à l'adresse <a href="mailto:content@hubspot.com">content@hubspot.com</a>. Les communications envoyées à cette adresse e-mail doivent être rédigées en anglais, mais si nécessaire, HubSpot pourra faciliter des échanges dans une autre langue.</p> <p> </p> <h4>Notification et action</h4> <p>Conformément à l'Article 16 de la législation sur les services numériques, les représentants gouvernementaux, les signaleurs de confiance et le grand public peuvent soumettre des notifications à HubSpot constatant du contenu illégal sur la <a href="/content_submission_form" rel="noopener" target="_blank">page dédiée</a>. S'agissant de la Communauté HubSpot, de Connect.com et de l'écosystème HubSpot, les représentants gouvernementaux, les signaleurs de confiance et le grand public peuvent soumettre des notifications à HubSpot constatant du contenu illégal disponible sur ces sites en sélectionnant « Signaler un article » au-dessus du commentaire signalé ou en envoyant un article à l'adresse <a href="mailto:content@hubspot.com" rel="noopener">content@hubspot.com</a>. HubSpot informe généralement les personnes à l'origine de la notification et leur permet de faire appel de la décision prise par HubSpot en cas de désaccord.</p> <p> </p> <h4>Modération du contenu</h4> <p style="text-align: justify;">La <a href="/fr/acceptable-use" rel="noopener" target="_blank"><span>Politique d'utilisation acceptable de HubSpot</span></a> (PUA) interdit l'utilisation de HubSpot, de la Communauté HubSpot, de Connect.com et de l'écosystème HubSpot (ensemble, le « Service HubSpot ») avec du contenu ou d'une façon promouvant, encourageant ou facilitant : les activités illégales, les discours haineux, les comportements menaçants ou injurieux, la violence, le contenu illicite ou les discriminations fondées sur des caractéristiques comme la race, la couleur, la religion ou la croyance, l'origine nationale ou ethnique, le sexe, l'orientation sexuelle, le statut matrimonial, l'identité sexuelle, le statut parental, l'âge, le handicap physique ou mental, l'appartenance politique, ainsi que toute autre caractéristique protégée par la loi. Les organisations ou les individus qui promeuvent, encouragent ou permettent ce type de contenu, au travers de leur propre contenu ou par la distribution d'autre contenu généré par les utilisateurs, ont l'interdiction d'utiliser les produits et services HubSpot, qu'ils soient ou non utilisés spécifiquement pour ces activités prohibées. </p> <p style="text-align: justify;">HubSpot s'appuie sur son propre programme de modération du contenu pour identifier, examiner et traiter toute violation des termes de sa Politique d'utilisation acceptable ou recommandation en matière d'utilisation par ses utilisateurs. Dans le cadre de ce programme, HubSpot a développé une politique et des règles internes relatives au contenu afin que sa Politique d'utilisation acceptable soit appliquée de manière équitable et cohérente à tous ses clients. La politique et les règles de HubSpot définissent une approche cohérente pour identifier le contenu prohibé, appliquer des critères objectifs en matière d'évaluation du contenu et établir une hiérarchie d'étiquetage du contenu centrée sur les risques susceptibles d'affecter les utilisateurs HubSpot. </p> <p style="text-align: justify;">Le Comité d'examen du contenu de HubSpot est composé de plusieurs responsables travaillant dans différents services et bureaux de HubSpot. Il est chargé d'examiner les rapports concernant le contenu illégal et de déterminer les mesures à prendre. Le programme de modération du contenu de HubSpot a pour objectif d'aider HubSpot à prendre des décisions concernant certains utilisateurs de sa plateforme et le contenu autorisé ou prohibé. Il aide également la société à respecter ses valeurs et ses principes clés. HubSpot permet également aux propriétaires du contenu supprimé de faire appel de la décision en cas de désaccord.</p> <p> </p> <h4>Rapport de transparence</h4> <p>Le rapport de transparence de HubSpot établi dans le cadre de la législation sur les services numériques sera disponible sur cette page début février 2025. Il inclura des données pour le contenu, les utilisateurs et les journalistes au sein des États membres de l'UE. HubSpot continuera, dans le cadre de la législation sur les services numériques et au-delà, de chercher des moyens de proposer une expérience positive à ses utilisateurs, de leur offrir davantage de contrôle et de renforcer les mesures prises en matière de transparence, toujours dans l'objectif de créer un espace en ligne sûr et constructif.</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="footer-container-wrapper"> <div class="footer-container container-fluid"> <div class="row-fluid-wrapper row-depth-1 row-number-1 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-global_group " style="" data-widget-type="global_group" data-x="0" data-w="12"> <div class="" data-global-widget-path="generated_global_groups/5300904100.html"><div class="row-fluid-wrapper row-depth-1 row-number-1 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-raw_jinja " style="" 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