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type="application/ld+json">{"@context":"https:\/\/schema.org","@type":"Article","articleBody":"九龍城一直有「小泰國」的稱號，全港五萬名泰裔人士，每三人便有一人在九龍城居住或工作。市建局近年在區內推動市區更新工作，在去年開始組織「泰人服務隊」，除了在與重建相關事宜上提供泰語傳譯和泰文翻譯支援，為泰裔居民和商戶提供準確和及時的泰文資訊外，更為他們提供多元化社區支援服務，包括籌辦有泰語傳譯的義診。「泰人服務隊」為泰裔居民提供有泰語傳譯的義診服務。\r\n\r\n語言問題成融入隔閡\r\n\r\n市建局於去年五月啟動衙前圍道／賈炳達道發展計劃後，與在「龍城區」服務泰裔居民多年的基督教宣道會香港區聯會轄下的「泰人恩福服務中心」合作，組織「泰人服務隊」，擔任市建局與泰人社群的溝通橋樑，並致力支援泰人的身心靈健康。\r\n\r\n負責統籌「泰人服務隊」的中心社工黎憫靈姑娘表示，本港泰裔人士多從事飲食、家庭傭工、按摩等行業，日積月累下，筋骨多有勞損，但當有需要尋求專業的醫療服務時，卻會因語言不通造成障礙。\r\n\r\n中心負責人黎李翠玲進一步解釋，很多泰裔人士因為不諳廣東話或英語，與醫護人員溝通時出現「雞同鴨講」的情況，未能準確說出病情或理解醫學名詞。醫生較難就病情提出較深入提問，致問診結果較為表面，不能對症下藥。她稱，這情況在醫療方面十分明顯，甚至有時會耽誤病情。\r\n\r\n市建局擴展義工隊服務\r\n\r\n有見及此，針對泰人求醫時言語不通的問題，在市建局的支援下，「泰人服務隊」籌辦了提供泰語即時傳譯的義診服務，囊括中西醫及物理治療師，「泰人服務隊」服務大使會在場擔當溝通橋樑，為醫生及到診者作即時傳譯。\r\n\r\n首次義診服務於今年五月展開，並於七月下旬舉辦了第二次服務日，合共有183人參與。剛過去的一次義診日，共有五位註冊西醫及中醫提供義診服務。義工和護士會先為參加者完成基本身體檢查，如計算BMI、量血壓及血糖，其後會由西醫問診，為病人提供專業醫學意見，如有需要會轉介他們至合適的專科，以免延誤病情。除註冊西醫外，同場亦有註冊中醫師，為病人望聞問切開出藥方。\r\n\r\n黎李翠玲續指，首個義診服務日安排了物理治療師駐場，透過專業手法協助參加者紓緩關節痛和不適感，並教授復康運動和職安健知識，大受在餐廳工作的泰裔人士歡迎，未來會再安排。\r\n\r\n現場有中醫師問診服務。\r\n\r\n義診醫生：即時傳譯提升診症精準度\r\n\r\n鍾耀堃醫生是參與義診的西醫之一。本身在公立醫院工作的他，從日常工作中，亦見到不少少數族裔因面對語言問題，阻礙診斷進度。他說：「很多時候醫生問他們明不明白，可能怕麻煩還是什麼，病人會說明白，其實他們根本聽不懂。」\r\n\r\n鍾醫生表示，政府其實有傳譯服務安排，但都要事先申請，安排亦需時。因此，他建議少數族裔前往求診時，最好與精通廣東話的親友同行，一來病人會感到較安心，二來有助診症，「很多時候要到會診時才知道語言問題，病人聽不明白又白走一趟。」\r\n\r\n他說這是他首次參與有傳譯員協助的義診服務，認為大有幫助，「病人對身體狀況的表達更精準，我的診斷亦更能對症下藥，而且求診者比較願意表達，因為覺得有明白他們的人在場。」\r\n\r\n義診西醫鍾耀堃醫生本身在公立醫院工作。\r\n\r\n「阿妹」來港十年，任職家庭傭工，平日需要照顧一名婆婆。她表示日常家務工作使身體積累不少勞損，例如膝頭痛，上落樓梯或拿取重物有關節痛等，但卻甚少專程就醫。今年五月她參與第一次身體檢查時，駐場的物理治療師教導她正確的家居工作姿勢，亦教導她紓緩痛症的方法，令其關節痛問題減少不少。阿妹表示，知道義診提供中醫問診，平見亦見照顧的婆婆煲中藥服用，相信中藥有其功效，因此今次除西醫外，亦有諮詢中醫師意見，希望進一步調理身體。\r\n\r\n來港五十多年的陳婆婆年近八旬，現居於粉嶺，不時都會到九龍城參與「泰人義工隊」活動和服務，與同鄉聯誼。陳婆婆憶述初來港時語言不通，很多方面都困難重重，幸得香港人丈夫幫忙。即使陳婆婆現時能聽講廣東話，但她認為不少居港泰國人對廣泰兩語傳譯服務需求殷切，特別是醫療方面，較難清楚了解病情。\r\n\r\n平日陳婆婆前往政府診所求診較多，但由於病人眾多，醫生較難花長時間解釋病情，在義診日中，她接受了身體檢查，以及中醫把脈。她表示醫生提供了不少養生建議。該服務讓她按時得悉身體狀況，感到安心。\r\n\r\n泰國華僑陳婆婆（左）：「平日睇政府醫生好快睇完，呢度啲醫生好細心，可以慢慢清楚解釋病情！」；家庭傭工「阿妹」（右）：「上次物理治療師教我做簡單運動紓緩關節痛真係有用！」\r\n\r\n市建局與「泰人恩福服務中心」商討後，計劃在今年度「泰人服務隊」新增多項服務，包括個人及家庭輔導服務，全面支援泰人的身心靈健康。「泰人服務隊」將持續擴大服務範圍，繼續透過免費家居維修服務、義診服務、協助籌辦泰國文化活動等，加強維繫九龍城泰人社區網絡，以及承傳「龍城」社區獨有的文化。","headline":"九龍城泰語義診即時傳譯衝破語言障礙 ","author":{"@type":"Person","name":"市區重建局"},"publisher":{"@type":"Organization","logo":"https:\/\/www.ura.org.hk\/assets\/img\/logo.svg","name":"市區重建局"},"datePublished":"2023-10-23T08:00:00+08:00","dateModified":"2023-10-23T08:00:00+08:00","url":"https:\/\/www.ura.org.hk\/tc\/news-centre\/reaching-out\/ro_20231023","mainEntityOfPage":"https:\/\/www.ura.org.hk\/tc\/news-centre\/reaching-out\/ro_20231023"}</script> </head> <body class="lang-tc ">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-W6BKM6Z" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div class="wrapper"> <a class="sr-only sr-only-focusable" id="skip-to-content" href="/tc/news-centre/reaching-out/ro_20231023#main">跳到主要內容</a> <header class="page-head"> <div class="container page-head__inner"> <div class="page-head__inner-l"> <a class="page-logo" href="/tc"> <img src="/assets/img/logo.svg?ts=1604904562" alt="市區重建局" /> </a> </div> <div class="page-head__inner-r"> 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class="side-menu__text side-menu__text--lv2">舊區更新：老大難</span></a></li></ul></li><li class="side-menu__item side-menu__item--lv1" ><a class="side-menu__link side-menu__link--lv1" href="/tc/news-centre/media-enquiry" ><span class="side-menu__text side-menu__text--lv1">傳媒查詢</span></a></li></ul> </div> </div> <div class="inner-content"> <div class="tools-row"> <a class="btn btn--back" href="/tc/news-centre/reaching-out"><span class="icon-font icon-font--left" aria-hidden="true"></span> 返回</a> </div> <div class="media"> <div class="media__content"> <span class="media__content-date">2023年10月23日</span> <h1 class="media__content-title">九龍城泰語義診即時傳譯衝破語言障礙 </h1> <div class="tag-media tag-media--no-border"> <a class="tag-media__item" href="/tc/news-centre/tag/社區網絡">#社區網絡</a> <a class="tag-media__item" href="/tc/news-centre/tag/九龍城更新">#九龍城更新</a> </div> <div class="ckec"> <p>九龍城一直有「小泰國」的稱號，全港五萬名泰裔人士，每三人便有一人在九龍城居住或工作。市建局近年在區內推動市區更新工作，在去年開始組織「泰人服務隊」，除了在與重建相關事宜上提供泰語傳譯和泰文翻譯支援，為泰裔居民和商戶提供準確和及時的泰文資訊外，更為他們提供多元化社區支援服務，包括籌辦有泰語傳譯的義診。<img alt="泰裔人士因為不諳廣東話或英語，與醫護人員溝通時出現「雞同鴨講」的情況" class="respon-img" src="/f/media/6727/15421/700p467/20200730_Thai medical service_fromSingTaoDaily_fc206h11.jpg" style="width: 700px; height: 467px;" />「泰人服務隊」為泰裔居民提供有泰語傳譯的義診服務。</p> <h2><strong>語言問題成融入隔閡</strong></h2> <p>市建局於去年五月啟動衙前圍道／賈炳達道發展計劃後，與在「龍城區」服務泰裔居民多年的基督教宣道會香港區聯會轄下的「泰人恩福服務中心」合作，組織「泰人服務隊」，擔任市建局與泰人社群的溝通橋樑，並致力支援泰人的身心靈健康。</p> <p>負責統籌「泰人服務隊」的中心社工黎憫靈姑娘表示，本港泰裔人士多從事飲食、家庭傭工、按摩等行業，日積月累下，筋骨多有勞損，但當有需要尋求專業的醫療服務時，卻會因語言不通造成障礙。</p> <p>中心負責人黎李翠玲進一步解釋，很多泰裔人士因為不諳廣東話或英語，與醫護人員溝通時出現「雞同鴨講」的情況，未能準確說出病情或理解醫學名詞。醫生較難就病情提出較深入提問，致問診結果較為表面，不能對症下藥。她稱，這情況在醫療方面十分明顯，甚至有時會耽誤病情。</p> <h2><strong>市建局擴展義工隊服務</strong></h2> <p>有見及此，針對泰人求醫時言語不通的問題，在市建局的支援下，「泰人服務隊」籌辦了提供泰語即時傳譯的義診服務，囊括中西醫及物理治療師，「泰人服務隊」服務大使會在場擔當溝通橋樑，為醫生及到診者作即時傳譯。</p> <p>首次義診服務於今年五月展開，並於七月下旬舉辦了第二次服務日，合共有183人參與。剛過去的一次義診日，共有五位註冊西醫及中醫提供義診服務。義工和護士會先為參加者完成基本身體檢查，如計算BMI、量血壓及血糖，其後會由西醫問診，為病人提供專業醫學意見，如有需要會轉介他們至合適的專科，以免延誤病情。除註冊西醫外，同場亦有註冊中醫師，為病人望聞問切開出藥方。</p> <p>黎李翠玲續指，首個義診服務日安排了物理治療師駐場，透過專業手法協助參加者紓緩關節痛和不適感，並教授復康運動和職安健知識，大受在餐廳工作的泰裔人士歡迎，未來會再安排。</p> <p><img alt="現場有中醫師問診服務。" class="respon-img" src="/f/media/6727/15421/700p467/URA c dr.jpg" style="width: 700px; height: 467px;" />現場有中醫師問診服務。</p> <h2><strong>義診醫生：即時傳譯提升診症精準度</strong></h2> <p>鍾耀堃醫生是參與義診的西醫之一。本身在公立醫院工作的他，從日常工作中，亦見到不少少數族裔因面對語言問題，阻礙診斷進度。他說：「很多時候醫生問他們明不明白，可能怕麻煩還是什麼，病人會說明白，其實他們根本聽不懂。」</p> <p>鍾醫生表示，政府其實有傳譯服務安排，但都要事先申請，安排亦需時。因此，他建議少數族裔前往求診時，最好與精通廣東話的親友同行，一來病人會感到較安心，二來有助診症，「很多時候要到會診時才知道語言問題，病人聽不明白又白走一趟。」</p> <p>他說這是他首次參與有傳譯員協助的義診服務，認為大有幫助，「病人對身體狀況的表達更精準，我的診斷亦更能對症下藥，而且求診者比較願意表達，因為覺得有明白他們的人在場。」</p> <p><img alt="義診西醫鍾耀堃醫生本身在公立醫院工作。" class="respon-img" src="/f/media/6727/15421/700p319/Dr Chung.jpg" style="width: 700px; height: 319px;" />義診西醫鍾耀堃醫生本身在公立醫院工作。</p> <p>「阿妹」來港十年，任職家庭傭工，平日需要照顧一名婆婆。她表示日常家務工作使身體積累不少勞損，例如膝頭痛，上落樓梯或拿取重物有關節痛等，但卻甚少專程就醫。今年五月她參與第一次身體檢查時，駐場的物理治療師教導她正確的家居工作姿勢，亦教導她紓緩痛症的方法，令其關節痛問題減少不少。阿妹表示，知道義診提供中醫問診，平見亦見照顧的婆婆煲中藥服用，相信中藥有其功效，因此今次除西醫外，亦有諮詢中醫師意見，希望進一步調理身體。</p> <p>來港五十多年的陳婆婆年近八旬，現居於粉嶺，不時都會到九龍城參與「泰人義工隊」活動和服務，與同鄉聯誼。陳婆婆憶述初來港時語言不通，很多方面都困難重重，幸得香港人丈夫幫忙。即使陳婆婆現時能聽講廣東話，但她認為不少居港泰國人對廣泰兩語傳譯服務需求殷切，特別是醫療方面，較難清楚了解病情。</p> <p>平日陳婆婆前往政府診所求診較多，但由於病人眾多，醫生較難花長時間解釋病情，在義診日中，她接受了身體檢查，以及中醫把脈。她表示醫生提供了不少養生建議。該服務讓她按時得悉身體狀況，感到安心。</p> <p><img alt="家庭傭工「阿妹」：「上次物理治療師教我做簡單運動紓緩關節痛真係有用！」" class="respon-img" src="/f/media/6727/15421/700p299/Thai patients.jpg" style="width: 700px; height: 299px;" /><strong>泰國華僑陳婆婆（左）：「平日睇政府醫生好快睇完，呢度啲醫生好細心，可以慢慢清楚解釋病情！」；家庭傭工「阿妹」（右）：「上次物理治療師教我做簡單運動紓緩關節痛真係有用！」</strong></p> <p>市建局與「泰人恩福服務中心」商討後，計劃在今年度「泰人服務隊」新增多項服務，包括個人及家庭輔導服務，全面支援泰人的身心靈健康。「泰人服務隊」將持續擴大服務範圍，繼續透過免費家居維修服務、義診服務、協助籌辦泰國文化活動等，加強維繫九龍城泰人社區網絡，以及承傳「龍城」社區獨有的文化。</p> </div> </div> </div>  <div class="version-box version-box--proj version-box--news version-box--tag clearfix"> <div 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九龍城泰語義診 即時傳譯衝破語言障礙

九龍城泰語義診即時傳譯衝破語言障礙