CINXE.COM

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class="post__header"> <div class="container"> <div class="hero-v2 hero-v2--article hero-v2--no-author"> <div class="hero__taxonomies"> <a href="https://www.salesforce.com/news/topics/artificial-intelligence/" class="sf-tag topic topic--artificial-intelligence sf-tag--artificial-intelligence" aria-label="Filed under Artificial Intelligence"> Artificial Intelligence</a> </div> <h1 class="h2">Salesforce Data: AI Steers the Cyber Week Shopping Cart to $61 Billion in Sales</h1> <div class="hero-v2__ornaments-container "> <figure class="hero-v2__image"><span class="img-object-fit"><img src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=300" sizes="(min-width: 48em) 500px, 100vw" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=343&h=193 343w" alt="AI for holiday shopping predictions" loading="eager" fetchpriority="high" /></span></figure> <div class="hero-v2__background"> <img src="https://www.salesforce.com/news/wp-content/themes/salesforce-blog/dist/images/hero-legacy-back.png" alt="" fetchpriority="high" loading="eager"/> </div> <div class="hero-v2__foreground"> <img src="https://www.salesforce.com/news/wp-content/themes/salesforce-blog/dist/images/hero-legacy-front.png" alt="" fetchpriority="high" loading="eager"/> </div> </div> <article class="card card--list card--authors card--authors-0"> <div class="card__contents card__contents--row"> <div class="card__meta"> <div class="post__info"> <time class="post__date label" datetime="2024-11-20">November 20, 2024</time> <span class="post__reading-time label"> 6 min read </span> </div> </div> </div> </article> </div> </div> </header> </div> <section class="layout__column--content"> <p class="has-text-align-center"><em>Salesforce data and insights based on the activity of global shoppers reveal strong consumer interest in Cyber Week and the power of AI agents to maximize conversion</em></p> <p class="has-text-align-center"><em>AI contributed to 17% of global purchases in the last seven weeks</em></p> <hr class="wp-block-separator has-alpha-channel-opacity"/> <p>Salesforce today reported that the upcoming Cyber Week is expected to drive $311 billion in global sales as consumers eagerly await holiday deals, with the use of <a href="https://www.salesforce.com/artificial-intelligence/what-is-ai/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">AI</a> and <a href="https://www.salesforce.com/agentforce/what-are-ai-agents/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">agents</a> set to influence up to 19% of those orders.</p> <p>The <a href="https://www.salesforce.com/retail/shopping-index/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Salesforce Shopping Index</a> — which analyzes data from 1.5 billion global shoppers, more than 1.5 trillion page views, and hundreds of millions of unique SKUs on the <a href="https://www.salesforce.com/blog/what-exactly-is-salesforce-customer-360/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Salesforce Customer 360</a> platform — showed that since the start of October, digital retailers using generative AI and agents increased their average order value by 7% compared to those without the technology ($117 vs. $109). AI and agents were also responsible for driving 17% of global orders through personalized recommendations, targeted promotions, and smarter customer service.</p> <p>Retailers using AI-powered agents during this time frame also doubled customer service engagement, addressing complex cases faster as <a href="https://www.salesforce.com/news/stories/ai-customer-research/" target="_blank" rel="noreferrer noopener">30%</a> of consumers prefer agents for speedier service. </p> <p>“Agents have the potential to transform the holiday season by helping retailers provide personalized, timely, and efficient service to shoppers when they need it most,” said Michael Affronti, SVP and GM of Commerce Cloud. “There is a wide open opportunity for digital retailers to use AI for personal shopper agents that help consumers find exactly what they’re looking for and continue to make the path to purchase an easy one.” </p> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p><strong>Agents have the potential to transform the holiday season by helping retailers provide personalized, timely, and efficient service to shoppers when they need it most</strong>.</p> <cite>Michael Affronti, SVP and GM of Commerce Cloud</cite></blockquote> <p><strong>Salesforce’s Cyber Week 2024 predictions</strong>: Reviewing real-time aggregate data stemming from <a href="https://www.salesforce.com/agentforce/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Agentforce</a>, <a href="https://www.salesforce.com/commerce/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Commerce Cloud</a>, <a href="https://www.salesforce.com/service/cloud/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Service Cloud</a>, and <a href="https://www.salesforce.com/marketing/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Marketing Cloud</a>, Salesforce expects to see four major trends during this year’s most critical shopping week:</p> <ul class="wp-block-list"> <li><strong>AI steers the shopping cart:</strong> AI and agents will likely influence 19% of Cyber Week orders, accounting for $61 billion in global sales. </li> <li><strong>Cyber sales surge:</strong> Cyber Week sales are expected to reach $311 billion worldwide, accounting for 23% of all holiday purchases in 2024, and $75 billion in the United States. </li> <li><strong>Discount rates are expected to be attractive:</strong> Average discounts will likely peak at 28% globally and 30% for the U.S., fueling 5% YoY sales growth. <ul class="wp-block-list"> <li>Top discounts rates globally are expected in: <ul class="wp-block-list"> <li>Beauty & Makeup – 38%</li> <li>Skincare –  33%</li> <li>General Apparel – 33% </li> </ul> </li> </ul> </li> <li><strong>Mobile rules digital checkouts: </strong>Mobile orders will make up 70% of sales, driven by better on-the-go experiences in recent years, and presenting a new conversion opportunity with AI agents on mobile messaging apps. </li> </ul> <aside class="more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic"> <div class="more-from-block__content"> <h4 class="more-from-block__title">Related</h4> <div class="more-from-block__cards more-from-block__cards--2" > <article itemscope="" itemtype="https://schema.org/Article" data-card-id="84656" class="content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed" data-clickable-area-link="https://www.salesforce.com/news/stories/everywhere-analytics/" > <div class="content-card__image-container" itemprop="image" itemscope itemtype="https://schema.org/ImageObject"> <img width="1024" height="576" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2025/02/How-‘Everywhere-Analytics-will-Drive-Business-Performance-in-2025-and-Beyond.png?w=1024" class="content-card__image" alt="Man at laptop reads how Salesforce defines ‘everywhere analytics’" sizes="(max-width: 1024px) 100vw, 1024px" loading="lazy" 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global consumers are waiting to make purchases until Cyber Week, beginning November 26, to take advantage of the best deals of the season. This points to an opportunity for retailers to capitalize on shoppers’ excitement and drive more conversions with discounts and agentic customer service experiences. </p> <p>In addition, the Salesforce Shopping Index’s early holiday findings, captured between Oct. 1 and Nov. 14, showed:</p> <ul class="wp-block-list"> <li><strong>Global sales are growing: </strong>Global online sales dipped 1% year-over-year (YoY) during the last seven weeks, but rose 8% YoY in the first week of November, suggesting that consumer interest in holiday shopping is picking up pace. </li> <li><strong>Highest-growing sales categories:  </strong> <ul class="wp-block-list"> <li>Makeup (+10% YoY)</li> <li>Active Footwear (+9% YoY)</li> <li>General Handbags and Luggage (+8% YoY)</li> </ul> </li> <li><strong>Consumers are interested in AI agents for faster customer service:</strong> Since early October, retailers who have invested in AI-powered service agents have seen double the rate of customer service engagement compared to those who have not invested in AI-powered agents. <ul class="wp-block-list"> <li>This growth is an early indicator that agents can take on a higher and more complex case load and adequately serve customer needs.</li> <li>Customers, meantime, seem open to engaging with agents. A full <a href="https://www.salesforce.com/news/stories/ai-customer-research/" target="_blank" rel="noreferrer noopener">30% of consumers</a> said they would work with an AI agent if it meant faster service.</li> </ul> </li> <li><strong>AI and agents augment the shopping experience: </strong>While a relatively new technology, major retailers are already employing AI agents to help improve shopping experiences, including: <ul class="wp-block-list"> <li>Brands like <a href="https://www.salesforce.com/customer-stories/saks/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Saks</a> are using <a href="https://www.salesforce.com/form/agentforce/demo/?d=7013y0000020HCRAA2&nc=7013y0000020IVKAA2&utm_content=7013y0000020HCRAA2&utm_source=google&utm_medium=paid_search&utm_campaign=21746031327&utm_adgroup=167932510533&utm_term=agentforce&utm_matchtype=e&gad_source=1&gclid=Cj0KCQiAi_G5BhDXARIsAN5SX7r8XPosuW8Pn2VrYB8FanxSlWnnrOqvr4hn-RzxSjLQeo_1oZcHHUQaAiZJEALw_wcB&gclsrc=aw.ds/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Agentforce</a> to streamline routine tasks such as order tracking, enabling customer service teams to focus on delivering a highly customized shopping experience that drives conversion.</li> <li><a href="https://www.salesforce.com/news/stories/ai-customer-research/" target="_blank" rel="noreferrer noopener">Nearly one-fifth (24%)</a> of consumers also said they’re already comfortable with AI agents shopping for them.</li> </ul> </li> <li><strong>Discounts and consumer demand are ramping up: </strong>Discounts peaked at an average rate of 20% in the first week of November – a 17% YoY increase, indicating that retailers are gearing up for a competitive holiday season. <ul class="wp-block-list"> <li>Online orders have also seen a 4% YoY increase, signaling a positive shift following a year of <a href="https://www.salesforce.com/blog/shopping-index-retail-data/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">reduced consumer spending</a>.</li> </ul> </li> <li><strong>Chinese shopping marketplaces entice consumers with low prices: </strong>Sixty-seven percent of buyers who use apps like Shein, Temu, and TikTok Shop reported that they are planning to make holiday purchases on them this season. <ul class="wp-block-list"> <li>The top marketplace option for shoppers is Temu, with 40% of global consumers saying they’ve made between two and five purchases on this marketplace in the last year.</li> </ul> </li> <li><strong>Returns present a challenge and opportunity for retailers:</strong> Returns in October and November were 33% higher than the same time frame last year, forcing retailers to take a closer look at their retention strategies and return policies to avoid losses.</li> </ul> <p><strong>Salesforce perspective:</strong> “While there was a slow start to shopping in October, November is kicking off with enthusiasm. With nearly half of shoppers waiting to make purchases during Cyber Week and nearly a quarter of all holiday sales expected to take place over these seven days, this is the time for retailers to pull out all the stops with the help of AI and agents.” – Caila Schwartz, Director of Consumer Insights and Strategy</p> <aside class="more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic"> <div class="more-from-block__content"> <h4 class="more-from-block__title">Related</h4> <div class="more-from-block__cards more-from-block__cards--2" > <article itemscope="" itemtype="https://schema.org/Article" data-card-id="84512" class="content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed" data-clickable-area-link="https://www.salesforce.com/news/stories/financial-services-statistics-2025/" > <div class="content-card__image-container" itemprop="image" itemscope itemtype="https://schema.org/ImageObject"> <img width="1024" height="576" 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is-entire-area-clickable content-card--is-boxed" data-clickable-area-link="https://www.salesforce.com/news/press-releases/2025/01/14/shark-ninja-agentforce-customer-service/" > <div class="content-card__image-container" itemprop="image" itemscope itemtype="https://schema.org/ImageObject"> <img width="1024" height="576" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2025/01/SharkNinja-Chooses-Agentforce-to-Scale-Global-Customer-Service.png?w=1024" class="content-card__image" alt="SharkNinja Uses Agentforce for Customer Service" sizes="(max-width: 1024px) 100vw, 1024px" loading="lazy" decoding="async" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2025/01/SharkNinja-Chooses-Agentforce-to-Scale-Global-Customer-Service.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2025/01/SharkNinja-Chooses-Agentforce-to-Scale-Global-Customer-Service.png?w=300&h=169 300w, 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https://www.salesforce.com/news/wp-content/uploads/sites/3/2025/01/SharkNinja-Chooses-Agentforce-to-Scale-Global-Customer-Service.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2025/01/SharkNinja-Chooses-Agentforce-to-Scale-Global-Customer-Service.png?w=343&h=193 343w" /> </div> <div class="content-card__content-container"> <h3 itemprop="headline" class="content-card__title"> <a href="https://www.salesforce.com/news/press-releases/2025/01/14/shark-ninja-agentforce-customer-service/" target="_blank" class="content-card__title-link" > SharkNinja Powers Up Global Customer Service with Agentforce </a> </h3> <div itemprop="readTime" class="content-card__read-time"> 3 min read </div> </div> </article> </div> <noscript> <div class="pagination-fallback"> </div> </noscript> </div> </aside> <h4 class="wp-block-heading" id="h-explore-further"><strong>Explore further:</strong></h4> <ul class="wp-block-list"> <li>Visit Salesforce’s <a href="https://www.salesforce.com/resources/shopping-insights/?d=cta-header-1025/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Shopping Insights HQ</a> for real-time Cyber Week results</li> <li>Discover <a href="https://www.salesforce.com/resources/retail/holiday-readiness/?d=cta-body-promo-8">how to win over consumers this holiday</a> shopping season</li> <li>Find Salesforce’s earlier <a href="https://www.salesforce.com/news/stories/holiday-predictions-2024/" target="_blank" rel="noreferrer noopener">2024 holiday forecasts</a></li> </ul> <p><strong><em>2024 Salesforce holiday insights and predictions methodology</em></strong></p> <p><em>Powered by Agentforce, Commerce Cloud, Marketing Cloud, and Service Cloud, Salesforce analyzed aggregated data to produce holiday insights from the activity of more than 1.5 billion global shoppers across more than 89 countries, with a focus on 18 key markets: the U.S., Canada, U.K., Germany, France, Italy, Spain, Japan, the Netherlands, Australia, New Zealand, the Asia-Pacific (excluding Japan, Australia, and New Zealand), Switzerland, LAM (Latin America), MEA (Middle East and Africa), Eastern Europe, Belgium, and the Nordics. This battery of benchmarks provides a deep look into the last nine quarters and the current state of digital commerce. Several factors are applied to extrapolate macroeconomic figures for the broader retail industry, and these results are not indicative of Salesforce performance.</em></p> <p><em>The prediction data that we present are from proprietary Salesforce research. The calculations we use blend first-party and third-party data, as well as several market assumptions, to generate the data points we present. </em></p> </section> <div class="layout__column layout__column--right-sidebar-top layout__column--has-cta"> <div class="post__social post__social--v2 post__social--top post__social--has-title"> <h2 class="screen-reader-mobile-only post__social-title">Share article</h2> <ul class="social-nav social-nav-v2"> <li class="social-nav__item"> <a aria-label="Share on LinkedIn (Opens in a new tab)" href="http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.salesforce.com%2Fnews%2Fstories%2Fai-for-holiday-shopping-predictions%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dnewsroom-ctt&title=Salesforce%20Data%3A%20AI%20Steers%20the%20Cyber%20Week%20Shopping%20Cart%20to%20%2461%20Billion%20in%20Sales" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" 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https://www.salesforce.com/news/wp-content/uploads/sites/3/2025/01/Integration-Key-as-93-of-IT-Leaders-Turn-to-AI-Agents-Amid-Soaring-Resource-Demands-—-New-Research.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2025/01/Integration-Key-as-93-of-IT-Leaders-Turn-to-AI-Agents-Amid-Soaring-Resource-Demands-—-New-Research.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2025/01/Integration-Key-as-93-of-IT-Leaders-Turn-to-AI-Agents-Amid-Soaring-Resource-Demands-—-New-Research.png?w=343&h=193 343w" alt="Woman at laptop reads MuleSoft's 10th annual Connectivity Benchmark report." loading="eager" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/news/stories/connectivity-report-announcement-2025/" target="_blank"> Integration Key as 93% of IT Leaders Turn to AI Agents Amid Soaring Resource Demands – New Research </a> </h2> </header> <div class="card__meta"> <span 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data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Kitts and Nevis </option> <option value="Saint Lucia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Lucia </option> <option value="Saint Pierre and Miquelon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Pierre and Miquelon </option> <option value="Saint Vincent and the Grenadines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Vincent and the Grenadines </option> <option value="Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Samoa </option> <option value="San Marino" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> San Marino </option> <option value="Sao Tome and Principe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sao Tome and Principe </option> <option value="Saudi Arabia" 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data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Aruba </option> <option value="Australia" data-privacy-url="https://www.salesforce.com/au/company/privacy/"> Australia </option> <option value="Austria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Austria </option> <option value="Azerbaijan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Azerbaijan </option> <option value="Bahamas" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bahamas </option> <option value="Bahrain" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bahrain </option> <option value="Bangladesh" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bangladesh </option> <option value="Barbados" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Barbados </option> <option value="Belarus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belarus </option> <option value="Belgium" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belgium </option> <option value="Belize" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belize </option> <option value="Benin" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Benin </option> <option value="Bermuda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bermuda </option> <option value="Bhutan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bhutan </option> <option value="Bolivia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bolivia </option> <option value="Bosnia and Herzegovina" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bosnia and Herzegovina </option> <option value="Botswana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Botswana </option> <option value="Brazil" data-privacy-url="https://www.salesforce.com/br/company/privacy/full_privacy/"> Brazil </option> <option value="British Indian Ocean Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Indian Ocean Territory </option> <option value="British Virgin Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Virgin Islands </option> <option value="Brunei" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Brunei </option> <option value="Bulgaria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bulgaria </option> <option value="Burkina Faso" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burkina Faso </option> <option value="Burundi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burundi </option> <option value="Cambodia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cambodia </option> <option value="Cameroon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cameroon </option> <option value="Cape Verde" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cape Verde </option> <option value="Cayman Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cayman Islands </option> <option value="Central African Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Central African Republic </option> <option value="Chad" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chad </option> <option value="Chile" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chile </option> <option value="China" data-privacy-url="https://www.salesforce.com/cn/company/privacy/full_privacy/"> China </option> <option value="Christmas Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Christmas Island </option> <option value="Cocos (Keeling) Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cocos (Keeling) Islands </option> <option value="Colombia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Colombia </option> <option value="Comoros" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Comoros </option> <option value="Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Congo </option> <option value="Cook Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cook Islands </option> <option value="Costa Rica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Costa Rica </option> <option value="Croatia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Croatia </option> <option value="Cuba" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cuba </option> <option value="Curaçao" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Curaçao </option> <option value="Cyprus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cyprus </option> <option value="Czech Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Czech Republic </option> <option value="Côte d’Ivoire" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Côte d’Ivoire </option> <option value="Democratic Republic of the Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Democratic Republic of the Congo </option> <option value="Denmark" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Denmark </option> <option value="Djibouti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Djibouti </option> <option value="Dominica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominica </option> <option value="Dominican Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominican Republic </option> <option value="Ecuador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ecuador </option> <option value="Egypt" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Egypt </option> <option value="El Salvador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> El Salvador </option> <option value="Equatorial Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Equatorial Guinea </option> <option value="Eritrea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Eritrea </option> <option value="Estonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Estonia </option> <option value="Ethiopia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ethiopia </option> <option value="Falkland Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Falkland Islands </option> <option value="Faroe Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Faroe Islands </option> <option value="Fiji" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Fiji </option> <option value="Finland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Finland </option> <option value="France" data-privacy-url="https://www.salesforce.com/fr/company/privacy/full_privacy.jsp"> France </option> <option value="French Guiana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Guiana </option> <option value="French Polynesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Polynesia </option> <option value="French Southern Territories" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Southern Territories </option> <option value="Gabon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gabon </option> <option value="Gambia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gambia </option> <option value="Georgia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Georgia </option> <option value="Germany" data-privacy-url="https://www.salesforce.com/de/company/privacy/full_privacy.jsp"> Germany </option> <option value="Ghana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ghana </option> <option value="Gibraltar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gibraltar </option> <option value="Greece" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greece </option> <option value="Greenland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greenland </option> <option value="Grenada" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Grenada </option> <option value="Guadeloupe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guadeloupe </option> <option value="Guam" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guam </option> <option value="Guatemala" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guatemala </option> <option value="Guernsey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guernsey </option> <option value="Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea </option> <option value="Guinea-Bissau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea-Bissau </option> <option value="Guyana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guyana </option> <option value="Haiti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Haiti </option> <option value="Honduras" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Honduras </option> <option value="Hong Kong S.A.R. China" data-privacy-url="https://www.salesforce.com/hk/company/privacy/full-privacy/"> Hong Kong S.A.R. China </option> <option value="Hungary" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Hungary </option> <option value="Iceland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iceland </option> <option value="India" data-privacy-url="https://www.salesforce.com/in/company/privacy/"> India </option> <option value="Indonesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Indonesia </option> <option value="Iran" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iran </option> <option value="Iraq" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iraq </option> <option value="Ireland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ireland </option> <option value="Isle of Man" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Isle of Man </option> <option value="Israel" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Israel </option> <option value="Italy" data-privacy-url="https://www.salesforce.com/it/company/privacy/full_privacy.jsp"> Italy </option> <option value="Jamaica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jamaica </option> <option value="Japan" data-privacy-url="https://www.salesforce.com/jp/company/privacy/full_privacy.jsp"> Japan </option> <option value="Jersey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jersey </option> <option value="Jordan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jordan </option> <option value="Kazakhstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kazakhstan </option> <option value="Kenya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kenya </option> <option value="Kiribati" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kiribati </option> <option value="Kuwait" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kuwait </option> <option value="Kyrgyzstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kyrgyzstan </option> <option value="Laos" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Laos </option> <option value="Latvia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Latvia </option> <option value="Lebanon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lebanon </option> <option value="Lesotho" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lesotho </option> <option value="Liberia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liberia </option> <option value="Libya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Libya </option> <option value="Liechtenstein" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liechtenstein </option> <option value="Lithuania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lithuania </option> <option value="Luxembourg" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Luxembourg </option> <option value="Macao S.A.R. China" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macao S.A.R. China </option> <option value="Macedonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macedonia </option> <option value="Madagascar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Madagascar </option> <option value="Malawi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malawi </option> <option value="Malaysia" data-privacy-url="https://www.salesforce.com/my/company/privacy/full_privacy/"> Malaysia </option> <option value="Maldives" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Maldives </option> <option value="Mali" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mali </option> <option value="Malta" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malta </option> <option value="Marshall Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Marshall Islands </option> <option value="Martinique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Martinique </option> <option value="Mauritania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritania </option> <option value="Mauritius" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritius </option> <option value="Mayotte" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mayotte </option> <option value="Mexico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mexico </option> <option value="Micronesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Micronesia </option> <option value="Moldova" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Moldova </option> <option value="Monaco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Monaco </option> <option value="Mongolia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mongolia </option> <option value="Montenegro" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montenegro </option> <option value="Montserrat" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montserrat </option> <option value="Morocco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Morocco </option> <option value="Mozambique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mozambique </option> <option value="Myanmar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Myanmar </option> <option value="Namibia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Namibia </option> <option value="Nauru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nauru </option> <option value="Nepal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nepal </option> <option value="Netherlands" data-privacy-url="https://www.salesforce.com/nl/company/privacy/full_privacy.jsp"> Netherlands </option> <option value="New Caledonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Caledonia </option> <option value="New Zealand" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Zealand </option> <option value="Nicaragua" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nicaragua </option> <option value="Niger" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niger </option> <option value="Nigeria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nigeria </option> <option value="Niue" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niue </option> <option value="Norfolk Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norfolk Island </option> <option value="North Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> North Korea </option> <option value="Northern Mariana Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Northern Mariana Islands </option> <option value="Norway" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norway </option> <option value="Oman" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Oman </option> <option value="Pakistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pakistan </option> <option value="Palau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palau </option> <option value="Palestinian Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palestinian Territory </option> <option value="Panama" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Panama </option> <option value="Papua New Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Papua New Guinea </option> <option value="Paraguay" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Paraguay </option> <option value="Peru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Peru </option> <option value="Philippines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Philippines </option> <option value="Pitcairn" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pitcairn </option> <option value="Poland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Poland </option> <option value="Portugal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Portugal </option> <option value="Puerto Rico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Puerto Rico </option> <option value="Qatar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Qatar </option> <option value="Romania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Romania </option> <option value="Russia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Russia </option> <option value="Rwanda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Rwanda </option> <option value="Réunion" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Réunion </option> <option value="Saint Barthélemy" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Barthélemy </option> <option value="Saint Helena" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Helena </option> <option value="Saint Kitts and Nevis" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Kitts and Nevis </option> <option value="Saint Lucia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Lucia </option> <option value="Saint Pierre and Miquelon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Pierre and Miquelon </option> <option value="Saint Vincent and the Grenadines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Vincent and the Grenadines </option> <option value="Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Samoa </option> <option value="San Marino" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> San Marino </option> <option value="Sao Tome and Principe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sao Tome and Principe </option> <option value="Saudi Arabia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saudi Arabia </option> <option value="Senegal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Senegal </option> <option value="Serbia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Serbia </option> <option value="Seychelles" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Seychelles </option> <option value="Sierra Leone" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sierra Leone </option> <option value="Singapore" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Singapore </option> <option value="Slovakia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovakia </option> <option value="Slovenia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovenia </option> <option value="Solomon Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Solomon Islands </option> <option value="Somalia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Somalia </option> <option value="South Africa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Africa </option> <option value="South Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> South Korea </option> <option value="South Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Sudan </option> <option value="Spain" data-privacy-url="https://www.salesforce.com/es/company/privacy/full_privacy.jsp"> Spain </option> <option value="Sri Lanka" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sri Lanka </option> <option value="Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sudan </option> <option value="Suriname" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Suriname </option> <option value="Svalbard and Jan Mayen" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Svalbard and Jan Mayen </option> <option value="Swaziland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Swaziland </option> <option value="Sweden" data-privacy-url="https://www.salesforce.com/se/company/privacy/full_privacy.jsp"> Sweden </option> <option value="Switzerland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Switzerland </option> <option value="Syria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Syria </option> <option value="Taiwan" data-privacy-url="https://www.salesforce.com/tw/company/privacy/full-privacy/"> Taiwan </option> <option value="Tajikistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tajikistan </option> <option 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