Where to get urgent help for mental health

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health crisis or emergency, you should get immediate expert advice and assessment.</b></p><p data-block-key="35mfu">It's important to know that support is available, even if services seem busy at the moment.</p> </section> <section> <h2 data-block-key="dcoue">NHS urgent mental health helplines</h2><p data-block-key="gqrrc">NHS urgent mental health helplines are for people of all ages.</p><p data-block-key="1ydqx">You can call for:</p><ul><li data-block-key="qph1r">24-hour advice and support – for you, your child, your parent or someone you care for</li><li data-block-key="2tr3n">help to speak to a mental health professional</li><li data-block-key="a7azt">an assessment to help decide on the best course of care</li></ul> </section> <section> <div class="nhsuk-action-link"> <a class="nhsuk-action-link__link" href="http://web.archive.org/web/20230306181041/https://www.nhs.uk/service-search/mental-health/find-an-urgent-mental-health-helpline"> <svg class="nhsuk-icon nhsuk-icon__arrow-right-circle" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 24 24" aria-hidden="true" height="36" width="36"> <path d="M0 0h24v24H0z" fill="none"></path> <path d="M12 2a10 10 0 0 0-9.95 9h11.64L9.74 7.05a1 1 0 0 1 1.41-1.41l5.66 5.65a1 1 0 0 1 0 1.42l-5.66 5.65a1 1 0 0 1-1.41 0 1 1 0 0 1 0-1.41L13.69 13H2.05A10 10 0 1 0 12 2z"></path> </svg> <span class="nhsuk-action-link__text">Find a local NHS urgent mental health helpline</span> </a> </div> </section> <section> <div class="nhsuk-inset-text"> <span class="nhsuk-u-visually-hidden">Information: </span> <p data-block-key="97b7f">If you've already been given a crisis line number to use in an emergency, it's best to call it.</p> </div> </section> <section> <h2 data-block-key="sh9vi">If you just need to talk, any time of day or night</h2><h3 data-block-key="roy2w">Free listening services</h3><p data-block-key="ufdkc">These services offer confidential support from trained volunteers. You can talk about anything that's troubling you, no matter how difficult:</p><ul><li data-block-key="iia5p">Call <a href="tel:116123">116 123</a> to talk to <a href="http://web.archive.org/web/20230306181041/https://www.samaritans.org/how-we-can-help/contact-samaritan/">Samaritans</a>, or email: <a href="http://web.archive.org/web/20230306181041/mailto:jo@samaritans.org">jo@samaritans.org</a> for a reply within 24 hours</li><li data-block-key="tw6mr">Text "SHOUT" to 85258 to contact the <a href="http://web.archive.org/web/20230306181041/https://www.giveusashout.org/">Shout Crisis Text Line</a>, or text "YM" if you're under 19</li></ul><p data-block-key="vkcuq">If you're under 19, you can also call <a href="http://web.archive.org/web/20230306181041/tel:0800 1111">0800 1111</a> to talk to <a href="http://web.archive.org/web/20230306181041/https://www.childline.org.uk/">Childline</a>. The number will not appear on your phone bill.</p> </section> <section> <div class="nhsuk-inset-text"> <span class="nhsuk-u-visually-hidden">Information: </span> <h3 data-block-key="mqi1q">Coping during a crisis</h3><p data-block-key="mkmol">The mental health charity Mind has information on <a href="http://web.archive.org/web/20230306181041/https://www.mind.org.uk/need-urgent-help/what-can-i-do-to-help-myself-cope/">ways to help yourself cope during a crisis</a>.</p><p data-block-key="sj594">This includes calming exercises and a tool to get you through the next few hours.</p> </div> </section> <section> <div class="nhsuk-card nhsuk-card--care nhsuk-card--care--urgent"> <div class="nhsuk-card--care__heading-container"> <h3 class="nhsuk-card--care__heading"> <span role="text"> <span class="nhsuk-u-visually-hidden">Urgent advice: </span>Get advice from 111 or ask for an urgent GP appointment if: </span> </h3> <span class="nhsuk-card--care__arrow" aria-hidden="true"></span> </div> <div class="nhsuk-card__content"> <ul><li data-block-key="t9he4">you are not able to speak to your local NHS urgent mental health helpline</li><li data-block-key="3fxqt">you need help urgently for your mental health, but it's not an emergency</li><li data-block-key="6kuec">you're not sure what to do</li></ul><p data-block-key="5lxk9">111 will tell you the right place to get help if you need to see someone.</p><p data-block-key="3vxiz">Use the <a href="http://web.archive.org/web/20230306181041/https://111.nhs.uk/">NHS 111 online service</a>, or call <a href="tel:111">111</a>.</p><p data-block-key="xeb3i">You may be able to speak to a nurse, or mental health nurse, over the phone.</p><p data-block-key="jly4i">A GP can advise you about helpful treatments and also help you <a href="/web/20230306181041/https://www.nhs.uk/mental-health/social-care-and-your-rights/how-to-access-mental-health-services/">access mental health services</a>. You may be able to refer yourself to some services.</p> </div> </div> </section> <section> <div class="nhsuk-card nhsuk-card--care nhsuk-card--care--emergency"> <div class="nhsuk-card--care__heading-container"> <h3 class="nhsuk-card--care__heading"> <span role="text"> <span class="nhsuk-u-visually-hidden">Immediate action required: </span>Call 999 or go to A&E now if: </span> </h3> <span class="nhsuk-card--care__arrow" aria-hidden="true"></span> </div> <div class="nhsuk-card__content"> <ul><li data-block-key="zqni1">someone's life is at risk – for example, they have seriously injured themselves or taken an overdose</li><li data-block-key="jfaqo">you do not feel you can keep yourself or someone else safe</li></ul><p data-block-key="2i426">A mental health emergency should be taken as seriously as a physical one. You will not be wasting anyone's time.</p><p data-block-key="203qu">Call: <a href="http://web.archive.org/web/20230306181041/https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/when-to-call-999/">999</a></p> </div> </div> </section> <section> <h2 data-block-key="525lg">How a mental health emergency is treated in A&E</h2><p data-block-key="x2ff7">If you go to A&E, the staff should treat you with respect and look after any immediate physical and mental health needs.</p><p data-block-key="bcko6">They should also refer you to a liaison psychiatry service or local crisis resolution and home treatment team (CRHT).</p><p data-block-key="vbpna">Find out about:</p><ul><li data-block-key="iamyv"><a href="http://web.archive.org/web/20230306181041/https://www.rcpsych.ac.uk/mental-health/treatments-and-wellbeing/liaison-psychiatry-services">liaison psychiatry services</a> on the Royal College of Psychiatrists website</li><li data-block-key="jfi9v"><a href="http://web.archive.org/web/20230306181041/https://www.mind.org.uk/information-support/guides-to-support-and-services/crisis-services/crisis-teams-crhts/">crisis resolution and home treatment teams (CRHTs)</a> on the Mind website</li></ul><p data-block-key="9r7je">The team in charge of your care will assess you and decide on the best course of care.</p><p data-block-key="j38eh">This usually involves supporting you with your mental health at home. They may also refer you to other services to support your needs.</p> </section> <section> <div class="nhsuk-inset-text"> <span class="nhsuk-u-visually-hidden">Information: </span> <h3 data-block-key="1e60z">Making a safety plan</h3><p data-block-key="xykxe">If you struggle with suicidal thoughts or are supporting someone else, it may help to make a safety plan to use if you need it:</p><ul><li data-block-key="8xlxg">the <a href="http://web.archive.org/web/20230306181041/https://stayingsafe.net/">Staying Safe website</a> provides information on how to make a safety plan, including video tutorials and online templates to guide you through the process</li><li data-block-key="90qup">the mental health charity Mind also provides information on <a href="http://web.archive.org/web/20230306181041/https://www.mind.org.uk/information-support/guides-to-support-and-services/crisis-services/planning-for-a-crisis/">planning for a mental health crisis</a></li></ul> </div> </section> </div> </div> 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Where to get urgent help for mental health - NHS