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FreshDesk | Smart. Streamlined. Scalable.
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href="https://www.rdc.gr/el/static/softone-erp-consultant.aspx">Softone ERP Consultant (JRN 042)</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/softone-erp-developer.aspx">Softone ERP Developer (JRN011)</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/project-manager.aspx">Project Manager for Web Services Division (JRΝ020)</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/microsoft-net-jrn025.aspx">Προγραμματιστής σε τεχνολογίες DotNetCore (JRN025)</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/microsoft-net-jrn032.aspx">Graphic Designer (JRN032)</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/senior-software-analyst.aspx">Senior Software Analyst (JRN 027)</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/business-intelligence-analyst.aspx">Business Intelligence Analyst (JRN 043)</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="#">ΠΕΛΑΤΕΣ & 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href="#">ΥΠΗΡΕΣΙΕΣ</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/softOne.aspx">RDC Informatics & SoftOne</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/implementation-projects.aspx">Υλοποιηση Εργων</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/technical-assistance.aspx">Τεχνικη υποστηριξη - Help Desk</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/education-training.aspx">Εκπαιδευση</a></li></ul></li><li class="hasChildren "><a target="" href="#">ΠΡΟΪΟΝΤΑ </a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/commercial-management-soft1.aspx">Εμπορικη διαχειριση Soft1</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/soft1-erp.aspx">Soft1 ERP</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/soft1crm.aspx">Soft1 CRM</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/soft1edu.aspx">Soft1 EDU</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/edu-cert-ware.aspx">EduCertWare</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/cti-for-soft1.aspx">CTI for Soft1</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/logistical-applications.aspx">Λογιστικες εφαρμογες</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/salary.aspx">Μισθοδοσια</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/retail-sale.aspx">Λιανικη πωληση</a></li><li class=""><a target="" href="https://www.rdc.gr/el/normal/cloudio_services.aspx">CLOUDIO</a></li><li class=""><a target="" href="https://www.rdc.gr/el/normal/erp_connectors.aspx">ERP Connectors </a></li></ul></li><li class="hasChildren "><a target="" href="#">ΤΟΜΕΙΣ ΕΞΕΙΔΙΚΕΥΣΗΣ</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/financial-management.aspx">Οικονομικη διαχειριση</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/sales.aspx">Πωλησεις</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/supply-chain-management.aspx">Διαχειριση εφοδιαστικης αλυσιδας</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/production-management.aspx">Διαχειριση παραγωγης</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/education.aspx">Εκπαιδευτικοι οργανισμοι</a></li><li class=""><a target="" href="https://www.rdc.gr/el/normal/QR_RF_Payments.aspx">Ηλεκτρονικές Πληρωμές RF</a></li><li class=""><a target="" href="https://www.rdc.gr/el/normal/leading-digital-transformation-to-excellence.aspx">Ψηφιακός μετασχηματισμός επιχειρήσεων και οργανισμών</a></li></ul></li><li class="hasChildren "><a target="" href="#">ΥΠΗΡΕΣΙΕΣ CLOUD</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/cloud-services.aspx">Cloud Services - Enterprise mobility</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/cloud-commercial-management.aspx">Cloud εμπορική διαχείριση</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/soft1-cloud-erp.aspx">Cloud ERP</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/soft1-cloud-crm.aspx">Cloud CRM</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/accounts-management-cloud.aspx">Λογιστικη διαχειριση στο cloud</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/Soft1-360.aspx">Soft1 360</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/soft1-web-report.aspx">Soft1 Web Report</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/electronic-invoicing.aspx">Ηλεκτρονικη τιμολογηση</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/soft1-mobile-crm.aspx">Mobile CRM</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/mobile-sales.aspx">Mobile Sales</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/mobile-warehouse.aspx">Mobile Warehouse</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/el/static/web-mobile.aspx">WEB & MOBILE </a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="#">ΥΠΗΡΕΣΙΕΣ</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/designing-websites.aspx">Κατασκευη ιστοσελιδων</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/development-web-applications.aspx">Αναπτυξη web εφαρμογων</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/development-mobile-applications.aspx">Αναπτυξη mobile εφαρμογων</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/interactive-applications.aspx">Αναπτυξη διαδραστικων εκπαιδευτικων εφαρμογων</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/vr_virtual_tours_web_app_development.aspx">Αναπτυξη VR και 360ᵒ εφαρμογων </a></li></ul></li><li class="hasChildren "><a target="" href="#">ΤΟΜΕΙΣ ΕΞΕΙΔΙΚΕΥΣΗΣ</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/ebusiness-nop-commerce.aspx">e-business - Nop Commerce</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/elearning-platforms.aspx">e-learning platforms</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/elearning-lessons-development.aspx">e-learning lessons development</a></li><li class=""><a target="" href="https://www.rdc.gr/el/normal/freshworks_business_software.aspx">Freshworks</a></li><li class=""><a target="" href="https://www.rdc.gr/el/normal/freshchat.aspx">Freshchat</a></li><li class=""><a target="" href="https://www.rdc.gr/el/normal/freshworks_customer_service_suite.aspx">Freshworks Customer Service Suite</a></li><li class="active "><a target="" href="https://www.rdc.gr/el/normal/freshdesk.aspx">FreshDesk</a></li></ul></li><li class="hasChildren "><a target="" href="#">Melo Software Suite </a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/digital-school.aspx">Digital School</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/school_dashboard.aspx">School Dashboard</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/assessment-manager.aspx">Assessment Manager</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/hr-sensor.aspx">HR Sensor </a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/content-optimizer.aspx">Content Optimizer</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/el/static/digital-marketing.aspx">DIGITAL MARKETING </a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="https://www.rdc.gr/el/static/services-digital-marketing.aspx">Υπηρεσιες </a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/seo-services.aspx">SEO Services</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/web-analytics-reports.aspx">Web Analytics & Reports</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/digital-advertising-services.aspx">Digital Advertising Services</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/video-advertising.aspx">Video advertising</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/social-media-development.aspx">Social Media Development</a></li></ul></li><li class="hasChildren "><a target="" href="#">Τομεις εξειδικευσης </a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/adwords-advertising.aspx">Google Adwords </a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/youtube-advertising.aspx">YouTube Video Advertising </a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/facebook-advertising.aspx">Facebook Advertising</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/el/static/rnd.aspx">R&D</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="#">ΠΛΗΡΟΦΟΡΙΕΣ</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/reasearch-and-development.aspx">Έρευνα & Ανάπτυξη @RDC</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/rnd-team.aspx">Ανθρώπινο δυναμικό</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/rnd-partners.aspx">Συνεργασίες</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/rnd-services.aspx">Τομείς εξειδίκευσης</a></li></ul></li><li class="hasChildren "><a target="" href="#">ΑΙ & MACHINE LEARNING</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/ai-ml-services.aspx">Υπηρεσίες & εξειδίκευση</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/automl.aspx">Λογισμικό AutoML</a></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/el/static/research-and-development-projects.aspx">ΕΡΕΥΝΗΤΙΚΑ ΠΡΟΓΡΑΜΜΑΤΑ</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/research-and-development-projects.aspx">LightMe – Horizon 2020</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/research-and-development-projects.aspx">Profuture – Horizon 2020</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/research-and-development-projects.aspx">Biomac – Horizon 2020</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/research-and-development-projects.aspx">Redondo – Horizon Europe</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/research-and-development-projects.aspx">ΑΗΜΕΚΤ – Δράση ΕΔΚ-2</a></li></ul></li><li class="hasChildren "><a target="" href="#">ΔΡΑΣΤΗΡΙΟΤΗΤΕΣ</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/el/static/rnd-publications.aspx">Δημοσιεύσεις (Publications)</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/rnd-events.aspx">Συνέδρια & Εκδηλώσεις</a></li><li class=""><a target="" href="https://www.rdc.gr/el/static/rnd-case-studies.aspx">Case Studies</a></li></ul></li></ul></li><li class=""><a target="" href="https://www.rdc.gr/el/normal/Contact.aspx">CONTACT</a></li></ul></nav> </div> </nav> </div> <div class="col-sm-2 col-xs-12 partners-login"> <a id="btnPartnerLogin" href="#" onclick="$('.LoginArea').toggle();">Partners' Login</a> <div class="LoginArea" style="display: none"> <div id="ctl00_DivUserNotLoggedIn"> <div id="LoginBox" class="LoginBox login-layout light-login"> <div class="logo"> <div class="HeaderFrame"> <div class="col-sm-12"> <div class="h2-block"> RDC </div> </div> <div class="clearfix"></div> </div> </div> <div class="clearfix"></div> <div id="ctl00_upPanelLogin"> <div class="position-relative"> <div id="login-box" class="login-box visible widget-box no-border"> <div class="widget-body"> <div class="widget-main"> <div class="user-login"> <em class="fa fa-user" aria-hidden="true"></em> <h4>Είσοδος</h4> </div> <div class="space-6"></div> <div class="col-sm-12"> <label class="block clearfix"> <span class="block input-icon input-icon-right"> <label for="ctl00_txtUsername" style="display: none">label</label> <input name="ctl00$txtUsername" type="text" id="ctl00_txtUsername" class="form-control" placeholder="Username" /> </span> </label> </div> <div class="col-sm-12"> <label class="block clearfix"> <span class="block input-icon input-icon-right"> <label for="ctl00_txtPassword" style="display: none">label</label> <input name="ctl00$txtPassword" type="password" id="ctl00_txtPassword" class="form-control" placeholder="Password" /> </span> </label> </div> <div class="clearfix"></div> <div class="space"></div> <div class="clearfix"> <button id="ctl00_btnLogin" type="button" class="width-35 center-block btn-sm btn-primary" onclick="javascript:__doPostBack('ctl00_upPanelLogin','btnLogin')"> <span class="bigger-110" >Είσοδος</span > </button> </div> <div class="space-4"></div> <!--<h4 class="header blue lighter bigger"> Δεν έχετε εγγραφεί ακόμα; </h4> <div class="col-md-7 inline"> Παρακαλούμε κάντε την εγγραφή σας προτού αγοράσετε/κλείσετε κάποια από τα μαθήματά σας </div> <div > <button id="ctl00_btnRegister" type="button" class="width-35 pull-right btn-sm btn-primary" onclick="javascript:window.location.replace('/el/normal/register');"> <i class="ace-icon fa fa-key"></i> <span class="bigger-110">Εγγραφή</span> </button> </div>--> <div class="clearfix"></div> </div> <!-- /.widget-main --> <div class="toolbar clearfix"> <div> <a href="#" data-target="#forgot-box" class="forgot-password-link"> Ξέχασα τον κωδικό μου </a> </div> </div> </div> <!-- /.widget-body --> </div> <!-- /.login-box --> <div id="forgot-box" class="forgot-box widget-box no-border"> <div class="widget-body"> <div class="widget-main"> <h4 class="header red lighter bigger"> Ανάκτηση κωδικού </h4> <div class="space-6"></div> <p>Όνομα χρήστη</p> <label class="block clearfix"> <span class="block input-icon input-icon-right"> <label for="ctl00_txtRetrieveUsername" style="display: none">label</label> <input name="ctl00$txtRetrieveUsername" type="text" id="ctl00_txtRetrieveUsername" class="form-control" placeholder="Username" /> </span> </label> <p>Εισάγετε το email σας για να σας σταλούν οδηγίες</p> <label class="block clearfix"> <span class="block input-icon input-icon-right"> <label for="ctl00_txtRetrievePassEmail" style="display: none">label</label> <input name="ctl00$txtRetrievePassEmail" type="text" id="ctl00_txtRetrievePassEmail" class="form-control" placeholder="Email" /> </span> </label> <div class="clearfix"> <button id="ctl00_btnSendME" type="button" class="width-35 pull-right btn btn-sm btn-danger" onclick="javascript:__doPostBack('ctl00_upPanelLogin','btnSendME')"> <span class="bigger-110"> Αποστολή! </span> </button> </div> </div> <!-- /.widget-main --> <div class="toolbar center"> <a href="#" data-target="#login-box" class="back-to-login-link"> Επιστροφή στη login </a> </div> </div> <!-- /.widget-body --> </div> <!-- /.forgot-box --> <!-- /.signup-box --> </div> </div> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> </div> <div class="clearfix"></div> </header> <div class="clearfix"></div> <div class="main-content"> <div> <style> h1 { display: none; } .breadcrumbs { display: none; } ul { margin: 0; } .freshchat-form .form-section { margin-bottom: 0 !important; padding: 0 !important; } .form-title { margin-bottom: 40px; } .fw-ctner { position: relative; overflow: hidden; min-height: 800px; } .fw-iframe { position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: 0; } @media only screen and (min-width: 991px) { .fw-ctner { min-height: 720px; } } </style> <!-- #section:basics/content.breadcrumbs --> <div class="breadcrumbs" id="breadcrumbs"> <div class="container"> <script type="text/javascript"> try { ace.settings.check('breadcrumbs', 'fixed') } catch (e) { } </script> <ul class="breadcrumb"> <li><a href="https://www.rdc.gr/el/static/web-mobile.aspx">WEB & MOBILE </a></li><li class="active">ΤΟΜΕΙΣ ΕΞΕΙΔΙΚΕΥΣΗΣ</li> </ul><!-- /.breadcrumb --> </div> </div> <h1> FreshDesk </h1> <!-- freshchat --> <div id="freshchat"> <div class="bg-gray-100 py-[100px] lg:pt-[140px] lg:pb-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[127px]"> <div class="basis-6/12"> <!-- <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/freshcat-logo.png" alt="freshcat logo" />--> <div class="mt-[35px] text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">FreshDesk</div> <div class="mt-[35px] text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Smart. Streamlined. Scalable.</div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Βελτιώστε την Εξυπηρέτηση των Πελατών σας, με το Σύστημα Διαχείρισης Αιτημάτων (Helpdesk Ticketing) Freshdesk και τη Τεχνητή Νοημοσύνη (AI) </div> <div class="mt-[65px] flex flex-wrap gap-[13px] justify-center media-991:justify-start"> <a class="js-freshchat-links font-bold text-14 text-white rounded-[4px] w-[240px] h-[45px] flex justify-center items-center bg-brown-100 border-solid border-[1px] border-brown-100 hover:text-white" href="#form-snippet" > ΞΕΚΙΝΗΣΤΕ ΣΗΜΕΡΑ ΔΩΡΕΑΝ </a> <a class="js-freshchat-links font-bold text-14 text-brown-100 rounded-[4px] w-[240px] h-[45px] flex justify-center items-center border-solid border-[1px] border-brown-100 hover:text-brown-100" href="#form-native" > ΚΛΕΙΣΤΕ ΜΙΑ ΠΑΡΟΥΣΙΑΣΗ </a> </div> </div> <div class="basis-6/12"> <iframe src="https://fast.wistia.net/embed/iframe/mltb4uqmaz?seo=true&videoFoam=false" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" msallowfullscreen width="620" height="349" ></iframe> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script> <!-- <a href="#block-1" class="colorbox-block cboxElement"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/freshchat-dashboard.jpg" alt="freshchat dashboard" /> </a> --> <!-- <div class="displayBlock" id="block-1"> <iframe class="w-full h-[800px]" src="https://player.vimeo.com/video/771157957?h=bdf6ee2700" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen></iframe> </div> --> </div> </div> </div> </div> <!-- <div class="bg-white py-[100px] lg:py-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="max-w-[820px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] items-center"> <div class="flex-none"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/freshworks-silver-logo.png" alt="freshworks silver logo" /> </div> <div class="text-gray-600 text-fluid-20 text-center media-991:text-left"> H RDC Informatics αποτελεί στρατηγικό συνεργάτη της freshworks στην Ελλάδα, με πιστοποιημένα στελέχη, καλύπτοντας όλο το φάσμα των προϊόντων και λύσεων για Customer Services, Marketing & Sales Automation, IT Service Management & HR Management, που διαθέτει. </div> </div> </div> </div> </div> --> <!-- <div class="bg-gray-100 py-[100px] lg:py-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="text-gray-600 text-fluid-30 font-bold text-center">Το εμπιστεύονται περισσότερες από 50.000 επιχειρήσεις</div> <div class="flex justify-center items-center gap-[75px] flex-wrap mt-[65px]"> <img class="mix-blend-multiply" src="/CMS/site/images/freshchat/harvey-norman.png" alt="harvey-norman" /> <img class="mix-blend-multiply" src="/CMS/site/images/freshchat/unzo.png" alt="unzo" /> <img class="mix-blend-multiply" src="/CMS/site/images/freshchat/klarna.png" alt="klarna" /> <img class="mix-blend-multiply" src="/CMS/site/images/freshchat/blue-nile.png" alt="blue-nile" /> <img class="mix-blend-multiply" src="/CMS/site/images/freshchat/make-my-trip.png" alt="make-my-trip" /> <img class="mix-blend-multiply" src="/CMS/site/images/freshchat/travix.png" alt="travix" /> </div> </div> </div> --> <div class="bg-white py-[100px] lg:py-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="max-w-[1068px] w-full mx-auto"> <div class="text-gray-600 text-fluid-30 text-center">Η υποστήριξη σε άλλο επίπεδο</div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-center"> Ενισχύστε την ομάδα σας, να παρέχει έγκαιρη υποστήριξη και με συνέπεια, ανεξαρτήτως κλίμακας </div> </div> </div> </div> <div class="bg-white pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[65px]"> <div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left">ADVANCED TICKETING</div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Παροχή προσωποποιημένης υποστήριξης. Γρήγορα</div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Διαχειριστείτε, προτεραιοποιήστε και επιλύστε μεγάλο όγκο αιτημάτων, μέσα από έναν ενοποιημένο περιβάλλον εργασίας που βοηθά τους εκπροσώπους σας να ανταποκρίνονται γρήγορα, να εστιάζουν στα σωστά ζητήματα και να παρέχουν εξατομικευμένη υποστήριξη. </div> </div> <div class="flex-none"> <a href="#block-106" class="colorbox-block-2 cboxElement"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/advanced-ticketing.png" alt="freshchat just chat" /> </a> <div class="displayBlock" id="block-106"> <div><img class="block max-w-full mx-auto" src="/CMS/site/images/freshchat/advanced-ticketing-lg.jpg" alt="freshchat just chat" /></div> </div> </div> </div> </div> </div> <div class="bg-white pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[65px]"> <div class="flex-none"> <a href="#block-105" class="colorbox-block-2 cboxElement"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/self-service.png" alt="freshchat just chat" /> </a> <div class="displayBlock" id="block-105"> <div><img class="block max-w-full mx-auto" src="/CMS/site/images/freshchat/self-service-lg.jpg" alt="freshchat just chat" /></div> </div> </div> <div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left">SELF-SERVICE</div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Δημιουργήστε χρήσιμα FAQs και μειώστε το φόρτο εργασίας των εκπροσώπων σας</div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Βοηθήστε τους πελάτες σας, να βρουν μόνοι τους, εύκολα και γρήγορα, απαντήσεις σε ερωτήσεις ή αιτήματα, μέσα από μία δυναμική βάση γνώσεων και προσαρμόσιμα widgets. Ενσωματώστε στην cloud πλατφόρμα υποστήριξης πρόσθετες εφαρμογές και καλύψτε συγκεκριμένες ανάγκες, προσφέροντας μία απαράμιλλη εμπειρία αυτοεξυπηρέτησης. </div> </div> </div> </div> </div> <!-- <div class="bg-white pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[65px]"> <div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Απόλυτη ελευθερία στην επικοινωνία </div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Αλληλοεπιδράστε με τους πελάτες σας, μέσα από το κανάλι επικοινωνίας της προτίμησής τους</div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Προσφέρετε μια απαράμιλλη εμπειρία εξυπηρέτησης στους πελάτες σας σε οποιοδήποτε κανάλι, είτε αυτό είναι αυτοεξυπηρετούμενο από chatbots, είτε υποβοηθούμενο από τους εκπροσώπου σας. Μηνύματα, ζωντανή συνομιλία, ακόμη και email και τηλεφωνική επικοινωνία – πες το, και έγινε. </div> </div> <div class="w-full max-w-[560px] h-[500px] mx-auto media-991:mx-0 media-991:-mt-[75px]"> <iframe class="w-full h-full" src="https://player.vimeo.com/video/775030092?h=4db6c2beec&badge=0&autopause=0&player_id=0&app_id=58479&background=1" frameborder="0" allowfullscreen="allowfullscreen"></iframe> </div> </div> </div> </div> --> <div class="bg-white pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[65px]"> <div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left">Αυτοματισμοί μέσω AI</div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left"> Βελτιστοποιήστε τις εσωτερικές διαδικασίες, με αυτοματισμούς και ροές εργασίας που υποστηρίζονται από AI </div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Αυξήστε την απόδοση της ομάδας υποστήριξης, εξαλείφοντας περιττές διεργασίες και δημιουργώντας αυτοματισμούς με χρήση Τεχνητής Νοημοσύνης. Χάρη στην αξιοποίηση του Generative AI σε κάθε βήμα της υποστήριξης, οι εκπρόσωποί σας είναι σε θέση να παρέχουν λύσεις αποτελεσματικά, γρήγορα και με σαφήνεια. </div> </div> <div class="flex-none"> <a href="#block-104" class="colorbox-block-2 cboxElement"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/automation.png" alt="freshchat just chat" /> </a> <div class="displayBlock" id="block-104"> <div><img class="block max-w-full mx-auto" src="/CMS/site/images/freshchat/automation-lg.jpg" alt="freshchat just chat" /></div> </div> </div> </div> </div> </div> <div class="bg-white pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[65px]"> <div class="flex-none"> <a href="#block-103" class="colorbox-block-2 cboxElement"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/collaboration.png" alt="freshchat just chat" /> </a> <div class="displayBlock" id="block-103"> <div><img class="block max-w-full mx-auto" src="/CMS/site/images/freshchat/collaboration-lg.jpg" alt="freshchat just chat" /></div> </div> </div> <div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left">Η Συνεργασία στο Επίκεντρο</div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Ενώστε διαφορετικές ομάδες μαζί, από όπου και αν βρίσκονται</div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Ενδυναμώστε τους εκπροσώπους της επιχείρησής σας, με μοναδικά εργαλεία συνεργασίας, που επιτρέπουν την εμπλοκή ειδικών ή εξειδικευμένων ομάδων από άλλα τμήματα, στη γρήγορη και συνεπή διαχείριση και επίλυση πολύπλοκων αιτημάτων. </div> </div> </div> </div> </div> <!-- <div class="bg-white pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col-reverse media-991:flex-row gap-[50px] lg:gap-[65px]"> <div class="w-full max-w-[560px] h-[500px] mx-auto media-991:mx-0 media-991:-mt-[75px]"> <iframe class="w-full h-full" src="https://player.vimeo.com/video/775033049?h=8da55da322&badge=0&autopause=0&player_id=0&app_id=58479&background=1" frameborder="0" allowfullscreen="allowfullscreen"></iframe> </div> <div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Πλήρης και απλοποιημένη διαχείριση</div> <ul class="custom-list arrow mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> <li>Πλήρης και άμεση πληροφόρηση των στελεχών σας, σε κάθε επικοινωνία</li> <li>Απαντήστε άμεσα σε κάθε συζήτηση, από το ίδιο περιβάλλον διαχείρισης και ανεξάρτητα από που προέρχεται</li> <li>Δώστε στα στελέχη της υποστήριξης πελατών όλη την πληροφόρηση, αυξάνοντας κατακόρυφα την ικανοποίηση των πελατών σας, σε κάθε συζήτηση.</li> </ul> </div> </div> </div> </div> --> <div class="bg-white pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[65px]"> <div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left">ANALYTICS</div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left"> Βελτιστοποιείστε την ποιότητα της υποστήριξης, μέσα από AI-driven προβλέψεις και αναλύσεις </div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Ανακαλύψτε έγκαιρα, πιθανά ζητήματα που μπορεί να προκύψουν στις υπηρεσίες υποστήριξης, μέσα από αναλύσεις και προβλέψεις που βασίζονται στη Τεχνητή Νοημοσύνη, βελτιώνοντας διαρκώς την ποιότητα των υπηρεσιών και μειώνοντας το κόστος λειτουργίας. </div> </div> <div class="flex-none"> <a href="#block-102" class="colorbox-block-2 cboxElement"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/analytics.png" alt="freshchat just chat" /> </a> <div class="displayBlock" id="block-102"> <div><img class="block max-w-full mx-auto" src="/CMS/site/images/freshchat/analytics-lg.jpg" alt="freshchat just chat" /></div> </div> </div> </div> </div> </div> <!-- <div class="bg-white pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[65px]"> <div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Σύγχρονη και οικονομική υποστήριξη</div> <ul class="custom-list arrow mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> <li>Αναπτύξτε την δραστηριότητα σας, μειώνοντας παράλληλα το κόστος της υποστήριξης</li> <li>Εκμηδενίστε τα παράπονα αποτελεσματικά και χωρίς κόπο</li> <li>Αξιοποιήστε τα έτοιμα templates των chatbox, για ακόμα ταχύτερη αξιοποίηση της λύσης</li> </ul> </div> <div class="w-full max-w-[560px] h-[500px] mx-auto media-991:mx-0 media-991:-mt-[75px]"> <iframe class="w-full h-full" src="https://player.vimeo.com/video/775040765?h=4e27289dae&badge=0&autopause=0&player_id=0&app_id=58479&background=1" frameborder="0" allowfullscreen="allowfullscreen"></iframe> </div> </div> </div> </div> --> <div class="bg-white pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[65px]"> <div class="flex-none"> <a href="#block-101" class="colorbox-block-2 cboxElement"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/Freshchat-switchback-cssuite.png" alt="freshchat just chat" /> </a> <div class="displayBlock" id="block-101"> <div><img class="block max-w-full mx-auto" src="/CMS/site/images/freshchat/Freshchat-switchback-cssuite-lg.jpg" alt="freshchat just chat" /></div> </div> </div> <div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left">CUSTOMER SERVICE SUITE</div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Αποκτήστε όλο το πακέτο</div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Διαθέστε μία απαράμιλλη συνολικά εμπειρία εξυπηρέτησης πελατών με την σουίτα Freshworks Customer Service. Από την ενοποιημένη επικοινωνία, τη δημιουργία και χρήση chatbots χωρίς κώδικα έως και την αποτελεσματική διαχείριση αιτημάτων, η συγκεκριμένη σουίτα σας παρέχει ότι χρειάζεστε για τον οργανισμό σας, προκειμένου να απογειώσετε την αποδοτικότητα και να ξεπεράσετε τις προσδοκίες των πελατών σας. </div> </div> </div> </div> </div> <div class="bg-gray-100 py-[100px] lg:py-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[200px]"> <div class="basis-6/12"> <div class="relative"> <div class="absolute -mt-[100px] lg:-mt-[120px]" id="form-snippet"></div> </div> <div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Ξεκινήστε σήμερα Δωρεάν με 21 ημέρες δοκιμαστική περίοδο</div> <ul class="custom-list arrow mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> <li>Χωρίς να απαιτείται πιστωτική κάρτα</li> <li>Άμεσα διαθέσιμο για χρήση με όλες τις δημοφιλείς πλατφόρμες επικοινωνίας</li> <li>Έτοιμα για χρήση AI-powered chatbox</li> </ul> </div> <!-- <div class="w-full max-w-[560px] h-[1140px] mx-auto media-991:mx-0 fw-ctner mt-[35px]"> <div class="js-snippet-form"> <iframe class="fw-iframe w-full h-full hidden" frameborder="0" allowfullscreen src="https://www.freshworks.com/live-chat-software/signup/partners-external-iframe-signup/"> </iframe> </div> </div> --> <div class="fw-ctner"> <iframe class="fw-iframe" gesture="media" allow="encrypted-media" frameborder="0" allowfullscreen src="https://freshdesk.com/signup/partners-external-iframe-signup"> </iframe> </div> <script> window.addEventListener( "message", function (r) { if (location.origin !== r.origin) { for (var i = ["https://www.freshworks.com", "https://freshdesk.com", "https://freshservice.com"], t = !1, e = 0; e < i.length; e++) if (r.origin.indexOf(i[e]) > -1) { t = !0; break; } if ( t && r.data && (function (r) { try { JSON.parse(r); } catch (r) { return !1; } return !0; })(r.data) ) { var n = JSON.parse(r.data); n.signup_finished && (window.location.href = n.url.trim()); } } }, !1 ); </script> <style> .fw-ctner { position: relative; overflow: hidden; min-height: 800px; } .fw-iframe { position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: 0; } @media only screen and (min-width: 991px) { .fw-ctner { min-height: 720px; } } </style> </div> <div class="basis-6/12"> <div class="relative"> <div class="absolute -mt-[100px] lg:-mt-[120px]" id="form-native"></div> </div> <div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Κλείστε μία Δωρεάν Παρουσίαση FreshDesk</div> <ul class="custom-list arrow mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> <li>Εξατομικευμένη παρουσίαση της λύσης με βάση τις ανάγκες σας</li> <li>Σχεδιάζουμε μαζί τις προδιαγραφές</li> <li>Απαντάμε σε κάθε σας απορία</li> </ul> </div> <div id="freshworksForm" class="freshchat-form relative bg-gray-100 rounded-[14px] mt-[35px]"> <div id="ctl00_cphMain_CtrlFormFreshchat_upPanelForm"> <div id="divFreshchat" class="form-section form-id-freshchat"> <div id="divFormTitle" class="form-title form-id-formtitle"> <label id="lblFormTitle">Κλείστε μια Δωρεάν Παρουσίαση Freshdesk</label> </div> <div id="divName" class="form-textbox form-id-name form-field form-required"> <label id="lblName" for="txtName">Όνομα<span class="form-mark-required">*</span></label> <input id="txtName" type="text" name="Name" value=""> </div> <div id="divSurname" class="form-textbox form-id-surname form-field form-required"> <label id="lblSurname" for="txtSurname">Επώνυμο<span class="form-mark-required">*</span></label> <input id="txtSurname" type="text" name="Surname" value=""> </div> <div id="divEmail" class="form-textbox form-id-email form-field form-required"> <label id="lblEmail" for="txtEmail">Email<span class="form-mark-required">*</span></label> <input id="txtEmail" type="text" name="Email" value=""> </div> <div id="divCompanyName" class="form-textbox form-id-companyname form-field form-required"> <label id="lblCompanyName" for="txtCompanyName">Επωνυμία εταιρείας<span class="form-mark-required">*</span></label> <input id="txtCompanyName" type="text" name="CompanyName" value=""> </div> <div id="divPhone" class="form-textbox form-id-phone form-field form-required"> <label id="lblPhone" for="txtPhone">Τηλέφωνο<span class="form-mark-required">*</span></label> <input id="txtPhone" type="text" name="Phone" value=""> </div> <div id="divMessage" class="form-textarea form-id-message form-field form-optional"> <label id="lblMessage" for="txaMessage">Μήνυμα</label> <textarea id="txaMessage" name="Message" rows="5" cols="50"></textarea> </div> <div id="divSend" class="form-button form-id-send"> <button id="btnSend" type="button" onclick="__doPostBack('Send', '');">ΑΠΟΣΤΟΛΗ</button> </div> </div> </div> <div id="ctl00_cphMain_CtrlFormFreshchat_upProgress" style="display:none;"> <div class="upProgressSquare"> <div 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