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<p>Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network</p> </li> <li> <a href="/Your-Home/Your-Waste-Water" target=""> Your Waste Water </a> <p>Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.</p> </li> <li> <a href="/Your-Home/Your-Charges" target=""> Your Charges </a> <p>Check here for a detailed breakdown of your water and waste water charges</p> </li> <li> <a href="/Your-Home/Save-Water" target=""> Water is Always Worth Saving </a> <p>Help protect a precious resource and make small changes to save water and energy</p> </li> <li> <a href="/Your-Home/Campaigns" target=""> Campaigns </a> <p>Help keep Scotland鈥檚 water cycle running smoothly and stay safe with our simple how-to guides</p> </li> <li class="imageLink link-1"> <a href="/Your-Home/Save-Water/How-Much-Water-Do-You-Use" target=""> Water Usage Calculator </a> <p>Calculate how much water and energy you use 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target=""> Volunteering in Your Area </a> <p>Our employee volunteering programme can support you through education, conservation and community activities</p> </li> <li class="imageLink link-1"> <a href="/In-Your-Area/ACM/ACM" target=""> Annual Consultative Meeting </a> <p>Find out about all the latest investments and supply updates in your area</p> </li> <li class="imageLink link-2"> <a href="/In-Your-Area/Latest-In-Your-Area" target=""> Current Service Updates </a> <p>Check our interactive map or use your post code for service updates in your area</p> </li> </ul> <div class="dropdownCTAWrap"> <div class="dropdownCTA"> <a href="/In-Your-Area/ACM/ACM" target=""> <img src="/-/media/ScottishWater/Images/Community-Events/020822_ACM2022_285x285.png" alt="ACM" style=max-width:none;/> <h4 class="ctaTitle"> Annual Consultative Meeting </h4> </a> </div>  <div class="dropdownCTA"> <a href="/In-Your-Area/Latest-In-Your-Area" target=""> <img 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href="/Business-and-Developers/NEW-Connecting-to-Our-Network" target=""> Connecting to Our Network </a> <p>Get connected to the water and waste water network</p> </li> <li> <a href="/Business-and-Developers/Licensed-Providers" target=""> Licensed Providers </a> <p>Our services for Licensed Providers (LPs) </p> </li> <li> <a href="/Business-and-Developers/Metering-Services" target=""> Metering Services </a> <p>Our products and services to help you become more water efficient</p> </li> <li> <a href="/Business-and-Developers/Development-Services" target=""> Development Services </a> <p>Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.</p> </li> <li class="imageLink link-1"> <a href="/Business-and-Developers/Development-Centres" target=""> Development Centres </a> <p></p> </li> <li class="imageLink link-2"> <a href="/Business-and-Developers/Scientific-Services" target=""> Scientific Services </a> <p>We offer a wide range 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href="/About-Us"> About Us </a> </h4> <ul> <li> <a href="/About-Us/Diversity-and-Inclusion" target=""> Diversity & Inclusion </a> <p>How we embrace diversity and encourage inclusion at Scottish Water</p> </li> <li> <a href="/About-Us/Energy-and-Sustainability" target=""> Energy and Sustainability </a> <p>Our approach to energy management, development and sustainability</p> </li> <li> <a href="/About-Us/Scottish-Water-Horizons" target=""> Scottish Water Horizons </a> <p>Visit the pages of Scottish Water Horizons</p> </li> <li> <a href="/About-Us/What-We-Do" target=""> What We Do </a> <p>Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland</p> </li> <li> <a href="/About-Us/Who-We-Are" target=""> Who We Are </a> <p>Meet the team at Scottish Water and discover more about our Investment Programme</p> </li> <li> <a href="/About-Us/Procurement-and-Supply-Chain" target=""> Procurement & Supply Chain </a> <p>Find out about our industry leading procurement process</p> </li> <li class="imageLink link-1"> <a href="/About-Us/Careers" target=""> Careers </a> <p></p> </li> <li class="imageLink link-2"> <a href="/About-Us/News-and-Views" target=""> News & Views </a> <p>Keep up-to-date with all the latest news from Scottish Water</p> </li> </ul> <div class="dropdownCTAWrap"> <div class="dropdownCTA"> <a href="/About-Us/Careers" target=""> <img src="/-/media/ScottishWater/Images/Careers/250319GraduatesInMeeting285X285.jpg" alt="Graduates in meeting" style=max-width:none;/> <h4 class="ctaTitle"> Careers </h4> </a> </div>  <div class="dropdownCTA"> <a href="/About-Us/News-and-Views" target=""> <img src="/-/media/ScottishWater/Images/News/2018-News-Images/07-July/240718Filming285x285.jpg" alt="Filming" style=max-width:none;/> <h4 class="ctaTitle"> News & Views </h4> </a> </div>  </div>  </div>  </div>  </li> <li class="hasChildren" aria-keyshortcuts="Press Escape to toggle the 'Help & Resources' menu" > <a href="/Help-and-Resources" target="" tabindex="3"> Help & Resources<span class="caret"></span> </a> <div class="dropdown js_dropdown"> <div class="innerWrap"> <h4> <i class="fa fa-chevron-left" aria-hidden="true"></i> <a href="/Help-and-Resources"> Help & Resources </a> </h4> <ul> <li> <a href="/Help-and-Resources/Access-to-Information" target=""> Access to Information </a> <p>Access our publication scheme or request information</p> </li> <li> <a href="/Help-and-Resources/Coronavirus-Alert" target=""> Coronavirus Information </a> <p>Coronavirus Information</p> </li> <li> <a href="/In-Your-Area/Latest-In-Your-Area" target=""> Current Service Updates </a> <p>Find out about maintenance work which may affect your supply</p> </li> <li> <a href="/Help-and-Resources/Document-Hub" target=""> Document Hub </a> <p>Key information about our work, our performance and public sector policies</p> </li> <li> <a href="/Help-and-Resources/FAQs" target=""> FAQs </a> <p>Check our Our Frequently Asked Questions for any issues first</p> </li> <li> <a href="/Help-and-Resources/Video-Library" target=""> Video Library </a> <p>Watch our latest videos</p> </li> <li class="imageLink link-1"> <a href="/Help-and-Resources/Contact-Us" target=""> Contact Us </a> <p></p> </li> <li class="imageLink link-2"> <a href="/Help-and-Resources/Education" target=""> Education </a> <p>We offer a great range of educational resources to support Scotland's school curriculum</p> </li> </ul> <div class="dropdownCTAWrap"> <div class="dropdownCTA"> <a href="/Help-and-Resources/Contact-Us" target=""> <img src="/-/media/ScottishWater/Images/Our-People/250718ContactCentreAdvisor285x285.jpg" alt="Contact Centre Advisor" style=max-width:none;/> <h4 class="ctaTitle"> Contact Us </h4> </a> </div>  <div class="dropdownCTA"> <a href="/Help-and-Resources/Education" target=""> <img src="/-/media/ScottishWater/Images/Volunteering/250718VolunteeringatSchool285x285.jpg" alt="Volunteering at school" style=max-width:none;/> <h4 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class="areaSlider js_areaSlider"> <div class="slide js_slide"> <div class="slideContent"> <h3>South Queensferry Sewer Upgrade</h3> <p> <span> We are upgrading around 120 metres of rising sewer main in South Queensferry </span> <a href="/In-Your-Area/Investments-in-Your-Area/081124-South-Queensferry-Sewer-Upgrade">Learn more</a> </p> </div>  </div>  <div class="slide js_slide"> <div class="slideContent"> <h3>KY4 Cowdenbeath</h3> <p> <span> Potential supply issues in KY4 Cowdenbeath </span> </p> </div>  </div>  <div class="slide js_slide"> <div class="slideContent"> <h3>Winchburgh Water Main Upgrade</h3> <p> <span> Scottish Water is investing £480,000 to support Winchburgh growth plans by ensuring the water network can continue to deliver fresh, clear drinking water for years to come </span> <a href="/In-Your-Area/Investments-in-Your-Area/Winchburgh-Water-Main-Upgrade">Learn more</a> </p> </div>  </div>  <div class="slide js_slide"> <div class="slideContent"> <h3>Winchburgh Waste Water Treatment Works</h3> <p> <span> A new Waste Water Treatment Works in Winchburgh was completed in December 2023. </span> <a href="/In-Your-Area/Investments-in-Your-Area/Winchburgh-WwTW">Learn more</a> </p> </div>  </div>  <div class="slide js_slide"> <div class="slideContent"> <h3>Boswall Gardens, Edinburgh</h3> <p> <span> We are upgrading the water main in Boswall Gardens to ensure you continue to enjoy clear, fresh drinking water, and reduce the chance of pipes bursting </span> <a href="/In-Your-Area/Investments-in-Your-Area/Boswall-Gardens-Edinburgh-Water-Main-Upgrade">Learn more</a> </p> </div>  </div>  <div class="slide js_slide"> <div class="slideContent"> <h3>River Almond</h3> <p> <span> We are investing to improve the environment in and around the River Almond </span> <a href="/In-Your-Area/Investments-in-Your-Area/River-Almond-Investment">Learn more</a> </p> </div>  </div>  <div class="slide js_slide"> <div class="slideContent"> <h3>Water of Leith</h3> <p> <span> Multimillion pound investment to improve the environment in and around the Water of Leith. </span> <a href="/In-Your-Area/Investments-in-Your-Area/Water-of-Leith">Learn more</a> </p> </div>  </div>  <div class="slide js_slide"> <div class="slideContent"> <h3>Roseberry Crescent Edinburgh</h3> <p> <span> We are currently carrying out a sewer repair in the Haymarket area of Edinburgh. </span> <a href="/In-Your-Area/Investments-in-Your-Area/Rosebery-Crescent-Edinburgh"></a> </p> </div>  </div>  <div class="slide js_slide"> <div class="slideContent"> <h3>McDonald Road Waste Water Pumping Station</h3> <p> <span> Scottish Water are carrying out major refurbishment on McDonald Road Waste Water Pumping Station </span> <a href="/In-Your-Area/Investments-in-Your-Area/McDonald-Road-Waste-Water-Pumping-Station">See More</a> </p> </div>  </div>  </div>  </div>  <div class="homeBannerCTABottomWrap"> <div class="followAndRegisterAlertWrap"> <div class="followUsWrap"> <h6>Social Media</h6> <ul class="socialIcons 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href="/Your-Home/Campaigns/Owned-by-You" class="imgLink" > <img src="/-/media/ScottishWater/Images/Campaigns/Owned-by-You/200224OwnedbyYou315X177.png?bc=Black&as=0&h=177&iar=0&w=315&hash=0270A52D620214F01798C2F9ED55DB3E" alt="Piped by Us Owned by You campaign scottish water employee roles" title="Piped by Us Owned by You thumb" DisableWebEdit="False" /> </a> </div>  <div class="pageColContent"> <a href="/Your-Home/Campaigns/Owned-by-You"> <h3>Owned by You</h3> <div class="pageColContentInnerWrap"> Piped by Us, Owned by You. Learn more about how we all have a part to play in protecting our country's precious water resources </div>  </a> </div>  </div>  </div>  <div class="pageCol desktopCol_3 tabletCol_3 tabletSmallCol_6 mobileCol_12"> <div class="innerWrap"> <div class="imageWrap"> <a href="/About-Us/News-and-Views/2024/10/071024-Service-with-Respect" class="imgLink"> <img src="/-/media/ScottishWater/Images/News/2024-News-Images/10-October/071024-Service-with-Respect/071024SerciveWithResepct315X177.jpg?bc=Black&as=0&h=177&iar=0&w=315&hash=362B1AAEF99FA3C485A6B34F7DF4EEF2" alt="image of business woman against mountainous background with caption Protect Water. Respect people" DisableWebEdit="False" /> </a> </div>  <div class="pageColContent"> <a href="/About-Us/News-and-Views/2024/10/071024-Service-with-Respect"> <h3>Scottish Water proudly supports the ICS's Service With Respect Campaign</h3> <div class="pageColContentInnerWrap"> At Scottish Water, we are committed to providing exceptional service to our customers while ensuring the safety and well-being of our dedicated customer-facing staff </div>  </a> </div>  </div>  </div>  <div class="pageCol desktopCol_3 tabletCol_3 tabletSmallCol_6 mobileCol_12"> <div class="innerWrap"> <div class="imageWrap"> <a href="/Your-Home/Campaigns/Winter-Wrapped-Up" class="imgLink" > <img src="/-/media/ScottishWater/Images/Campaigns/Winter/161023WinterWise315X177.jpg?bc=Black&as=0&h=177&iar=0&w=315&hash=10BFAB6C369B518D434ACA5AA73B612F" alt="graphic with text Be Winter Wise on a blue snowing background" DisableWebEdit="False" /> </a> </div>  <div class="pageColContent"> <a href="/Your-Home/Campaigns/Winter-Wrapped-Up"> <h3>Winter Wrapped Up</h3> <div class="pageColContentInnerWrap"> Simple steps to save water, save money & protect your home this winter </div>  </a> </div>  </div>  </div>  </div>  </div>  </div> </div> <div class="footerWrap js_footerWrap"> <div class="footer" role="contentinfo"> <div class="footerMenuWrap"> <nav> <ul> <li> <a href="/Your-Home" target=""> Your Home </a> </li> <li> <a href="/In-Your-Area" target=""> In Your Area </a> </li> <li> <a href="/Business-and-Developers" target=""> Business & Developers </a> </li> <li> <a href="/About-Us" target=""> About Us </a> </li> <li> <a href="/Help-and-Resources" target=""> Help & Resources </a> </li> <li> <a href="/About-Us/Careers" target=""> Careers </a> </li> </ul> </nav> </div>  <div class="footerContactDetails"> <a href="tel:08000778778" class="footerTel">0800 0778 778</a>24 hours 7 days a week<a href="https://swcustomerportal.microsoftcrmportals.com/ReportAProblem/" class="footerEmail">Report a problem</a> <div class="footerSocial"> <ul class="socialIcons followButtons"> <li class="followUsText"> Follow us </li> <li> <a href="http://www.twitter.com/scottish_water" target="_blank"> <img src="/-/media/ScottishWater/Images/Project-files/Images/Social/x.svg?bc=Black&as=0&iar=0&hash=2CE5B0CB58FC8DD5C301F77AD9AD2DBB" alt="X formerly Twitter" DisableWebEdit="False" /> </a> </li> <li> <a href="https://www.facebook.com/scottishwater" target="_blank"> <img src="/-/media/ScottishWater/Images/Project-files/Images/Social/facebook.svg?bc=Black&as=0&iar=0&hash=D96D0280F8553A1F70FDF9E62F0CFD26" alt="Facebook" DisableWebEdit="False" /> </a> </li> <li> <a href="https://www.instagram.com/scottishwater/?hl=en" target="_blank"> <img src="/-/media/ScottishWater/Images/Project-files/Images/Social/instagram.svg?bc=Black&as=0&iar=0&hash=2A544974E64395235DABD6F4B84DA0ED" alt="Instagram" DisableWebEdit="False" /> </a> </li> <li> <a href="https://www.linkedin.com/company/scottish-water" target="_blank"> <img src="/-/media/ScottishWater/Images/Project-files/Images/Social/linkedin.svg?bc=Black&as=0&iar=0&hash=2ADDC81E93E24D5EB4E0111D4D418694" alt="LinkedIn" DisableWebEdit="False" /> </a> </li> <li> <a href="https://www.youtube.com/channel/UCEvWNHb7LBKSN7HkRjc-UgA" target="_blank"> <img src="/-/media/ScottishWater/Images/Project-files/Images/Social/youtube.svg?bc=Black&as=0&iar=0&hash=C1FC74DA58AA0B38556CE9E2CDF3ACB6" alt="YouTube" DisableWebEdit="False" /> </a> </li> </ul> </div>  </div>  <div class="footerBottomWrap"> <div class="footerQuickLinksWrap"> <nav> <ul> <li> <a href="/About-Us/What-We-Do/Legal/Accessibility" target="_blank"> Accessibility </a> </li> <li> <a href="/Help-and-Resources/Contact-Us/Website-Feedback" target=""> Website Feedback </a> </li> <li> <a href="/Make-A-Payment" target=""> Pay Invoice </a> </li> <li> <a href="https://swcustomerportal.microsoftcrmportals.com/SignIn " target=""> LP Portal </a> </li> <li> <a href="/Help-and-Resources/Contact-Us" target=""> Contact Us </a> </li> <li> <a href="/About-Us/What-We-Do/Legal" target=""> Legal </a> </li> <li> <a href="/About-Us/What-We-Do/Data-Privacy" target=""> Data Privacy </a> </li> <li> <a href="/Help-and-Resources/Document-Hub/Key-Publications/Governance" target=""> Modern Slavery </a> </li> </ul> </nav> </div>  <div class="credits"> <span class="copyright"> © Copyright 2024 Scottish Water. 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