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Schedule a message or follow-up in Recruiter and Recruiter Lite | Recruiter Help
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href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Frecruiter%2Fanswer%2Fa1457303&trk=help_me_menu" data-test-id="me-menu-sign-in"> Sign in </a> </div> </div> <a class="site-navigation__sign-in artdeco-button artdeco-button--2 artdeco-button--secondary artdeco-button--inverse mobile-excluded" href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Frecruiter%2Fanswer%2Fa1457303" data-test-id="sign-in-button">Sign in</a> </nav> </div> </header> <main role="main" tabindex="-1" id="a11y-main" class="layout layout--one-column" aria-label="Help content" data-inert-toggle-target="me-menu-inert-toggle-target"> <div class="article-details-page"> <div class="hue-page-heading" data-test-selector="heading-container"> <div class="page-width-content"> <h2 class="hue-page-heading__title hue-default-color t-24 t-bold" data-test-selector="heading-title"> Schedule a message or follow-up in Recruiter and Recruiter Lite </h2> <span class="hue-default-secondary-color t-14" data-test-selector="relativeTime-container"> Last updated: 4 weeks ago </span> </div> </div> <div class="page-width-content article-details-content"> <div class="article-details-content__main"> <article data-test-selector="article" data-article-source="urn:li:helpCenterArticle:(1457303,LITHOGRAPH)"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>To help you save time and reach candidates at the optimal time, you can schedule initial outreach InMail messages in advance in LinkedIn Recruiter and Recruiter Lite. You can schedule automated follow-up InMail messages in LinkedIn Recruiter.</p> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <h2>Schedule a message</h2><p>You can draft an InMail message from your saved templates or draft one from scratch and schedule the message to be sent at a future date or time.</p><p>To schedule an InMail message in Recruiter or Recruiter Lite:</p> </div> <ol class="article-content__ordered-list" data-test-selector="orderedList-container"> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>Click the <li-icon type="envelope-icon"></li-icon> <strong>Message</strong> icon on a candidate’s profile.</p> </div> </li> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>Add a subject and message.</p> </div> </li> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>Click the <strong>Send immediately via InMail</strong> dropdown at the top of the message to schedule the message to be sent at a specific time.</p> </div> </li> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>Under <strong>Send message</strong>, click <strong>Later</strong>.</p> </div> </li> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>Select the date, time, and time zone that you want the message to be sent, and click <strong>Save</strong>.</p><ul><li><strong>Note: </strong>If you select the recipient’s time zone, but it is not available on the member's profile, your time zone will be used instead.</li></ul> </div> </li> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>Click <strong>Send </strong>to send the scheduled message, or follow the steps in the next section to schedule a follow-up message (available in Recruiter only)<em>.</em></p> </div> </li> </ol> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <h2>Schedule a follow-up message</h2> </div> <div class="article-content-callout article-content-callout__background--permission" data-test-selector="callout-container"> <div> <h3 class="t-16 article-content-callout__headline" data-test-selector="callout-headline"> Who can use this feature? </h3> <div class="article-content-callout__text-rich-description t-14 article-content-callout__text-rich-description--hue" data-test-selector="callout-rich-description"> <p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p>Follow-up InMail messages are only available in LinkedIn Recruiter and not in Recruiter Lite. If you don't have a Recruiter subscription, you can <a rel="" href="https://business.linkedin.com/talent-solutions/cx/20/11/rlite-contact?trk=Rolex" target="_self">contact our Sales team</a> to get a demo and learn more about Recruiter.<p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p> </div> </div> <!----> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>You can schedule a follow-up InMail message to be sent after a minimum of 3 days (approximately 72 hours) and a maximum of 28 days after you send a message. By default, follow-up messages are sent 7 days after the initial message if the candidate didn’t reply to your initial message. <br> </p><p>To schedule a follow-up InMail in Recruiter:</p> </div> <ol class="article-content__ordered-list" data-test-selector="orderedList-container"> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>When you're composing a message, click the <strong><li-icon type="plus-icon"></li-icon> Follow-up</strong> icon at the bottom of the message.</p> </div> </li> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>Add a subject and message.</p> </div> </li> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>Click the <strong>Send immediately via InMail </strong>dropdown at the top of the follow-up message to schedule the message to be sent at a specific time. By default, the follow-up message is sent 7 days after the initial message.</p> </div> </li> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>Optional: If you’d like to save the initial message and follow-up message as a 2-message template, click <strong>Save as new template</strong>, enter a template name, and click <strong>Save</strong>.</p> </div> </li> <li class="article-content__ordered-list-item t-14"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>Click <strong>Send</strong>.</p> </div> </li> </ol> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>If you save the initial message and follow-up message as a template, the scheduled times will be saved within the template. If a template contains a scheduled time that occurs in the past, it will be sent at the current time. You can search for templates, and templates with multiple messages will have a separate badge labeled "2 messages" that will help set them apart.<br> </p><p>Follow-up messages can be sent in 1:1 or bulk messages so you can personalize your outreach based on different candidates for the same role or similar roles.</p><p>To delete a follow-up message, navigate to your Recruiter Inbox and click the <strong>Scheduled</strong> folder on the left. Move your cursor over the message card and click the <li-icon type="trash-icon"></li-icon> <strong>Delete</strong> icon.</p> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p><strong>Notes</strong>: </p><ul><li>Follow-up messages are treated as individual messages and will count toward your InMail response rate. InMail credits are charged at the time of scheduling for both the initial and follow-up message. If you hear back on the initial message, the follow-up message will not be sent and both credits will be refunded. If you hear back on the follow-up, only one credit will be refunded.</li><li>If you cancel a scheduled message, the credit will be refunded.</li><li>If an admin on your contract has set a monthly limit on the number of InMails, any credits that are refunded will be returned to the dashboard rather than the individual user account.</li><li>If you reach your daily message limit, the InMail follow-up message will not be sent and will need to be rescheduled again. These messages will be available in the <strong>Awaiting</strong> <strong>Reply</strong> folder in the <strong>Messages </strong>page with a canceled status. </li><li>If a Recruiter contract runs out of InMail credits for the month, given that InMail credits are charged at the time of scheduling for both the initial message and the follow-up message, these messages will still be sent. </li><li>If you are flagged in a way that prevents you from sending InMails, your scheduled follow-up InMails will not be sent.<br> </li></ul> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <h2>Related tasks</h2><ul><li><a rel="" href="https://www.linkedin.com/talent/home" target="_self">Sign in to Recruiter</a></li><li><a rel="" href="https://www.linkedin.com/help/recruiter/answer/a412220?hcppcid=search" target="_self">Send messages in Recruiter, Recruiter Lite, and Talent Hub</a></li><li><a rel="" href="https://www.linkedin.com/help/recruiter/answer/a412196" target="_self">Create message templates in Recruiter</a> </li><li><a rel="" href="https://www.linkedin.com/help/recruiter/answer/a418105" target="_self">Send messages using templates in Recruiter</a> </li></ul> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <h2>Learn more</h2><ul><li><a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1445743" target="_self">AI-Assisted Messages in Recruiter</a></li><li><a rel="" href="https://www.linkedin.com/help/recruiter/answer/a1517489" target="_self">Automated follow-ups in Recruiter FAQ</a></li><li><a rel="" href="https://www.linkedin.com/help/recruiter/answer/a414226" target="_self">InMail response rate</a></li><li><a rel="" href="https://www.linkedin.com/help/recruiter/answer/a417098" target="_self">InMail messages in Recruiter FAQ</a><br> </li></ul> </div> </article> <!----><!----> <div 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