How Zapier's Ops Team Stays in Sync with Notejoy

<!DOCTYPE html> <html> <head> <title>How Zapier's Ops Team Stays in Sync with Notejoy – Notejoy</title> <link rel="icon" type="image/png" href="/static/notes/images/favicon3/favicon-196x196.png" sizes="196x196"/> <link rel="icon" type="image/png" href="/static/notes/images/favicon3/favicon-192x192.png" sizes="192x192"/> <link rel="icon" type="image/png" href="/static/notes/images/favicon3/favicon-180x180.png" sizes="180x180"/> <link rel="icon" type="image/png" href="/static/notes/images/favicon3/favicon-167x167.png" sizes="167x167"/> <link rel="icon" type="image/png" href="/static/notes/images/favicon3/favicon-128x128.png" sizes="128x128"/> <link rel="icon" type="image/png" href="/static/notes/images/favicon3/favicon-96x96.png" sizes="96x96"/> <link rel="icon" type="image/png" href="/static/notes/images/favicon3/favicon-32x32.png" sizes="32x32"/> <link rel="icon" type="image/png" href="/static/notes/images/favicon3/favicon-16x16.png" sizes="16x16"/> <meta name="slack-app-id" content="A62RKEAUE"/> <meta name="format-detection" content="telephone=no"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta name="p:domain_verify" content="85e27fe846470b4803f84bd57278c149"/> <meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=yes"/> <meta name="description" content="With Notejoy, it is much easier for our team to collaborate and to find docs. - Tom Harvey, Recruiting @ Zapier"/> <link type="text/css" href="/static/notes/css/site.css" rel="stylesheet"/> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-5RF5HQJ');</script>  <script> window.ga=window.ga||function(){(ga.q=ga.q||[]).push(arguments)};ga.l=+new Date; ga('create', 'UA-74384283-1', 'auto'); ga('send', 'pageview'); </script> <script async src='//www.google-analytics.com/analytics.js'></script>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-MJPPNXS51R"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-MJPPNXS51R'); </script> </head> <body data-os="Windows Vista"> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5RF5HQJ" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <div id="site"> <div id="header" class="sticky"> <a id="header-name" href="/"></a> <div id="header-right"> <a class="header-link features" href="/features">Features</a> <a class="header-link" href="/pricing">Pricing</a> <a class="header-link" href="/login">Login</a> <a class="header-button primary-button" href="/signup">Sign up for free</a> </div> </div> <div id="content"> <div id="case-study"> <div class="case-study-content zapier"> <div class="case-study-logo zapier"></div> <div class="case-study-line zapier"></div> <h1>How Zapier's Ops Team Stays in Sync with Notejoy</h1> <div class="case-study-quote zapier"> <div class="case-study-quote-text"> With Notejoy, it is much easier for our team to collaborate and to find docs. We can insert Google Docs and Excel spreadsheets, and it works seamlessly with our internal tools to collaborate and prepare our internal communications. </div> <div class="customer-testimonial-person"> <div class="customer-testimonial-person-image tom"></div> <div class="customer-testimonial-person-bio"> <div>Tom Harvey</div> <div>Recruiting, Zapier</div> </div> </div> </div> <p> With rapid growth and a remote team of 160+ remote employees worldwide, <a href="https://zapier.com">Zapier</a> stands out for successfully operating with a 100% <a href="https://zapier.com/learn/remote-work/">remote workforce</a> and no office -- a business model that allows Zapier to hire the best talent wherever they live. </p> <p> For Zapier's Ops team, the rapidly growing business and remote team has required them to be fast-moving and adaptable to keep up with the business. Tasked with keeping the engine room running for new and current employees, the Ops team is composed of people team specialists, accountants, internal development and training, and recruiters. They tackle everything from new hiring policies to financials to internal communications. As the team grew in size from 3 to 13 this year, they needed a tool that was more robust and equipped to a larger team, that also works asynchronously across several different timezones. And to solve this need, they found Notejoy. </p> <h1>How Zapier Operates With Notejoy</h1> <p> As the Zapier team grew, the leadership established core company values to provide guideposts to make decisions. Two of these core values, 'Default to Transparency' and 'Default to Action' guided the Zapier team's decision to choose Notejoy. With a number of new people team policies, including a new hiring process and new internal training initiatives in the works, the team required a tool that enabled them to gather input from multiple members of the team. They wanted to be transparent about the current work in progress, but ensure that they were driving to action. </p> <p> They leverage Notejoy to collaborate on new and existing internal policies, as well as track and show their work to the rest of Zapier, via a weekly Ops Newsletter. Notejoy is a base of operations for cross-functional projects. For example, with the company summer retreat coming up, there's some projects related to it that require input from people ops, recruiting and finance. Having Notejoy be flexible enough to suit this amount of collaboration has been really helpful, plus the ability to import content from other tools means it functions as the central source of truth for their projects to be worked on before publishing them to the rest of the team. </p> </div> <div class="section-divider"></div> <div class="section-title">Bring <span class="highlight">collaborative notes</span> to your team today</div> <a class="integration-button primary-button" href="/signup">Sign up for free</a> <div class="section-divider"></div> <div class="section-title">Loved by 100,000+ professionals around the world</div> <div class="customer-testimonials"> <div class="customer-testimonial"> <div class="customer-testimonial-company zapier"></div> <div class="customer-testimonial-line zapier"></div> <div class="customer-testimonial-text"> With Notejoy, it is much easier for our team to collaborate and to find docs. We can insert Google Docs and Excel spreadsheets, and it works seamlessly with our internal tools to collaborate and prepare our internal communications. </div> <div class="customer-testimonial-read-more zapier"><a href="/case-studies/zapier">Read the full story</a></div> <div class="customer-testimonial-person"> <div class="customer-testimonial-person-image tom"></div> <div class="customer-testimonial-person-bio"> <div>Tom Harvey</div> <div>Recruiting, Zapier</div> </div> </div> </div> <div class="customer-testimonial"> <div class="customer-testimonial-company kinnek"></div> <div class="customer-testimonial-line kinnek"></div> <div class="customer-testimonial-text"> We've come to rely on Notejoy as our internal knowledge system, ensuring everything we've learned isn't lost to the sands of time. It serves a completely different purpose than Slack, Google Docs, or other solutions out there. Every time I see people contributing to Notejoy, I get the feeling that we're building our company's long-term strategic assets. </div> <div class="customer-testimonial-read-more kinnek"><a href="/case-studies/kinnek">Read the full story</a></div> <div class="customer-testimonial-person"> <div class="customer-testimonial-person-image karthik"></div> <div class="customer-testimonial-person-bio"> <div>Karthik Sridharan</div> <div>CEO, Kinnek</div> </div> </div> </div> </div> <div class="customer-testimonials"> <div class="customer-testimonial"> <div class="customer-testimonial-company alan-wang-realty-group"></div> <div class="customer-testimonial-line alan-wang-realty-group"></div> <div class="customer-testimonial-text"> Our team is always on the go, and Notejoy keeps us coordinated and looking good to our clients because we always have the latest information available. </div> <div class="customer-testimonial-read-more alan-wang-realty-group"><a href="/case-studies/alan-wang-realty-group">Read the full story</a></div> <div class="customer-testimonial-person"> <div class="customer-testimonial-person-image alan"></div> <div class="customer-testimonial-person-bio"> <div>Alan Wang</div> <div>Founder, Alan Wang Realty</div> </div> </div> </div> <div class="customer-testimonial"> <div class="customer-testimonial-company katrina"></div> <div class="customer-testimonial-line katrina"></div> <div class="customer-testimonial-text"> Since the day I signed up for Notejoy, I've been hooked to it! To say Notejoy is a great online notebook app is quite an understatement; it's absolutely my favorite productivity tool and note-taking app! </div> <div class="customer-testimonial-read-more katrina"><a href="/case-studies/katrina-coloso-freelancer">Read the full story</a></div> <div class="customer-testimonial-person"> <div class="customer-testimonial-person-image katrina"></div> <div class="customer-testimonial-person-bio"> <div>Katrina Coloso</div> <div>Freelancer</div> </div> </div> </div> </div> <div class="customer-testimonials"> <div class="customer-testimonial"> <div class="customer-testimonial-company wikibuy"></div> <div class="customer-testimonial-line wikibuy"></div> <div class="customer-testimonial-text"> Using Notejoy is like having a living document for our key projects, getting everyone on the same page and enabling us to see what everyone is working on. </div> <div class="customer-testimonial-person"> <div class="customer-testimonial-person-image adam"></div> <div class="customer-testimonial-person-bio"> <div>Adam Gauvin</div> <div>President, Wikibuy</div> </div> </div> </div> <div class="customer-testimonial"> <div class="customer-testimonial-company travelbank"></div> <div class="customer-testimonial-line travelbank"></div> <div class="customer-testimonial-text"> True to its namesake, Notejoy has brought joy to taking notes. 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How Zapier's Ops Team Stays in Sync with Notejoy – Notejoy