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Multi-Level Framework for Effective Use of Stock Ordering System: Case Study of Small Enterprises in Kgautswane
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The interpretive research methodology has been used to enable the researcher to analyse, in-depth, and the subjective meanings of small enterprises’ employees in using the stock ordering system. The empirical data was collected from 13 small enterprises’ employees as participants through semi-structured interviews and observations. Interpretive Phenomenological Analysis (IPA) approach was used to analyse the small enterprises’ employee’s own account of lived experiences in relations to stock ordering system use in terms of their relatedness to, and cognitive engagement with. A case study of Kgautswane, a rural area in Limpopo Province, South Africa, served as a social context where the phenomenon manifested. Technology-Organisation-Environment Theory (TOE), Technology-to-Performance Chain Model (TPC), and Representation Theory (RT) underpinned this study. In this multi-level study, the findings revealed that; At the organisational level, the effective use of stock ordering system was found to be associated with the organisational performance gains such as efficiency, productivity, quality, competitiveness, and market share. Equally so, at the individual level, the effective use of stock ordering system minimised the end-user’s efforts and time to accomplish their tasks, which yields improved individual performance. The Multi-level framework for effective use of stock ordering system was presented. <iframe src="https://publications.waset.org/abstracts/141464.pdf" style="width:100%; height:400px;" frameborder="0"></iframe> <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=effective%20use" title="effective use">effective use</a>, <a href="https://publications.waset.org/abstracts/search?q=multi-dimensions%20of%20use" title=" multi-dimensions of use"> multi-dimensions of use</a>, <a href="https://publications.waset.org/abstracts/search?q=multi-level%20of%20use" title=" multi-level of use"> multi-level of use</a>, <a href="https://publications.waset.org/abstracts/search?q=multi-level%20research" title=" multi-level research"> multi-level research</a>, <a href="https://publications.waset.org/abstracts/search?q=small%20enterprises" title=" small enterprises"> small enterprises</a>, <a href="https://publications.waset.org/abstracts/search?q=stock%20ordering%20system" title=" stock ordering system"> stock ordering system</a> </p> <a href="https://publications.waset.org/abstracts/141464/multi-level-framework-for-effective-use-of-stock-ordering-system-case-study-of-small-enterprises-in-kgautswane" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/141464.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">169</span> </span> </div> </div> </div> </main> <footer> <div id="infolinks" class="pt-3 pb-2"> <div class="container"> <div style="background-color:#f5f5f5;" class="p-3"> <div class="row"> <div class="col-md-2"> <ul class="list-unstyled"> About <li><a href="https://waset.org/page/support">About Us</a></li> <li><a href="https://waset.org/page/support#legal-information">Legal</a></li> <li><a target="_blank" 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