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href="https://kishymca.org/gt3_gallery/kishwaukee-family-ymca-photo-gallery/">Facility Photo Gallery</a></li> </ul> </li> </ul> </li> <li id="menu-item-65" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-65"><a href="https://kishymca.org/schedules/">Schedules</a></li> <li id="menu-item-9913" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-9913"><a href="#">Events</a> <ul class="sub-menu"> <li id="menu-item-11230" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-11230"><a href="https://kishymca.org/2025-third-annual-art-contest/">2025 Third Annual Art Contest</a></li> <li id="menu-item-10936" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10936"><a href="https://kishymca.org/family-fun-nights/">Family Fun Nights</a></li> <li id="menu-item-11210" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-11210"><a href="https://kishymca.org/aquatics-easter-egg-hunt-roller-skating-night/">Aquatics Easter Egg Hunt & Roller Skating Night</a></li> <li id="menu-item-9594" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9594"><a href="https://kishymca.org/lunch-learn-series-with-northern-rehab/">Lunch & Learn – Series with Northern Rehab and Hy-Vee</a></li> </ul> </li> <li id="menu-item-192" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-192"><a href="#">Membership</a> <ul class="sub-menu"> <li id="menu-item-1057" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1057"><a href="https://kishymca.org/benefits-membership/">Benefits of Membership</a></li> <li id="menu-item-195" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-195"><a href="https://kishymca.org/join-the-y/">Join the Y</a></li> <li id="menu-item-194" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-194"><a href="https://kishymca.org/open-doors/">Open Doors Financial Aid</a></li> <li id="menu-item-193" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-193"><a href="https://kishymca.org/corporate-membership/">Corporate Membership</a></li> <li id="menu-item-4698" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4698"><a href="https://kishymca.org/nationwide-ymca-membership/">Nationwide YMCA Membership</a></li> <li id="menu-item-196" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-175 current_page_item menu-item-196"><a href="https://kishymca.org/policies/" aria-current="page">Policies</a></li> <li id="menu-item-8158" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8158"><a href="https://kishymca.org/facility-usage-requirements/">Facility Usage Requirements</a></li> </ul> </li> <li id="menu-item-197" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-197"><a href="#">Work for the Y</a> <ul class="sub-menu"> <li id="menu-item-11265" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-11265"><a href="https://kishymca.org/online-employment-application/">Employment/Volunteer Application</a></li> <li id="menu-item-11264" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-11264"><a href="https://kishymca.org/2025-summer-camp-now-hiring/">2025 Summer Camp: NOW HIRING</a></li> <li id="menu-item-199" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-199"><a href="https://kishymca.org/why-work-for-the-y/">Why Work for the Y</a></li> </ul> </li> <li id="menu-item-200" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-200"><a href="#">Donate</a> <ul class="sub-menu"> <li id="menu-item-201" class="menu-item menu-item-type-post_type 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value="">Navigation</option> <option value="https://kishymca.org/">Home</option><option value="#">Our Cause»</option><option value="https://kishymca.org/mission-history/">- Mission & History</option><option value="#">- Social Responsibility»</option><option value="#">- Social Services»</option><option value="https://kishymca.org/open-doors/">- Open Doors Financial Aid</option><option value="https://kishymca.org/volunteer/">- Volunteer</option><option value="https://kishymca.org/donate/">- Giving</option><option value="https://kishymca.org/ymca-stories/">- YMCA Success Stories</option><option value="https://kishymca.org/share-your-story/">- Share Your Y Story</option><option value="https://kishymca.org/board-of-directors/">- Board of Directors</option><option value="https://kishymca.org/annual-report/">- Annual Report</option><option value="https://kishymca.org/irs-form-990/">- IRS Form 990</option><option value="https://kishymca.org/creating-child-safe-environment/">- Creating a Child 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value="https://kishymca.org/facility-rentals/">- Facility Rentals</option><option value="https://kishymca.org/gt3_gallery/kishwaukee-family-ymca-photo-gallery/">- Facility Photo Gallery</option><option value="https://kishymca.org/schedules/">Schedules</option><option value="#">Events»</option><option value="https://kishymca.org/2025-third-annual-art-contest/">- 2025 Third Annual Art Contest</option><option value="https://kishymca.org/family-fun-nights/">- Family Fun Nights</option><option value="https://kishymca.org/aquatics-easter-egg-hunt-roller-skating-night/">- Aquatics Easter Egg Hunt & Roller Skating Night</option><option value="https://kishymca.org/lunch-learn-series-with-northern-rehab/">- Lunch & Learn – Series with Northern Rehab and Hy-Vee</option><option value="#">Membership»</option><option value="https://kishymca.org/benefits-membership/">- Benefits of Membership</option><option value="https://kishymca.org/join-the-y/">- Join the Y</option><option 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<article id="post-175" class="post-175 page type-page status-publish hentry" role="article"> <header class="entry-header"> <h1 class="entry-title">Policies</h1> </header> <div class="entry-content"> <h2>MEMBERSHIP CARDS</h2> <p>All active members, including children on a family membership, must present a membership card for admittance to YMCA facilities. Cards are not transferable. A loan of the card to another person will result in the forfeiture of all privileges. All members are asked to have their picture taken at the member service desk at the time of membership purchase. A membership card can not be issued until a picture is taken.</p> <h2>FORGOT CARD/LOST CARD</h2> <p>Lost cards and damaged can be replaced at the front desk. Please bring a photo ID if you need a replacement card.</p> <h2>MEDICAL COVERAGE</h2> <p>Please be advised: the YMCA does not carry medical coverage on members. You are advised to have accident insurance in the event of injury. Members assume responsibility for transportation costs. The YMCA strongly recommends an annual physical examination for all members, especially those over 35 years of age.</p> <h2>GUEST POLICY</h2> <p>We love it when you bring guests to the Y! Members have unlimited guest passes to bring friends and family to the Y. Those guests can each visit twice per year free of charge. A maximum of two guests or one family (2 adult limit) at a time can accompany a member. Guest fees are $17.00 for individuals, $45.00 for families (2 adult limit). The guest fee may be applied to a membership purchase in the same name and day of purchase. All guests 18 and older must present a valid photo ID in order to enter the YMCA facility and children under the age of 18 must have a parent or guardian present to sign a YMCA guest waiver. Based on facility usage, YMCA staff reserve the right to limit or restrict the use of guest passes on a given day.</p> <h2>AWAY PROGRAM</h2> <p>The AWAY program allows YMCA members limited use of other YMCAs in the country. Check the website www.ymca.net to see if the YMCA you plan to visit participates in this program. You may also check with the front desk. Some restrictions may apply. AWAY members may register for programs at the member fee on nonmember registration days. Nonmembers and AWAY members must check in at the front desk.</p> <h2>PHOTOGRAPHY/VIDEO RELEASE</h2> <p>The YMCA occasionally takes pictures/videos of our members and participants to use in various marketing materials, including our website. If you do not wish yourself or your family members to be photographed/videotaped, please step out of the camera or notify the photographer before the photo/video is taken.</p> <h2>MEMBERSHIP REFUNDS/SERVICE FEES</h2> <p>Membership fees are non-refundable, non-transferable, and subject to change. The YMCA now uses E-Cash flow to manage to return EFT payments. A $25 service fee will be charged by this service for checks and EFT withdrawals returned for insufficient funds. Two consecutive NSF will result in membership cancellation. All membership payments are subject to the current membership rates. Members who allow their memberships to lapse for more than 30 Days must pay the start-up fees.</p> <h2>HOLD POLICY</h2> <div> <p>Effective 8/15/23, the Membership Holds Program will no longer be available. Members who wish to cancel their memberships will need to follow our regular policy guidelines.</p> </div> <h2>CLASS CANCELLATION AND MAKEUP POLICY</h2> <p>The YMCA reserves the right to make schedule changes to better serve our members or to combine/cancel classes due to low enrollment. At times, the YMCA may find it necessary to cancel classes. Classes will only be made up if it is possible.</p> <h2>PROGRAM CREDIT</h2> <p>Program fees cannot be credited/refunded after the program has begun. Pro-rated fees will be given as credit for illness or injury with a note from a physician. If the YMCA cancels a class, a prorated fee will be given as a credit. We are unable to issue credit for individual classes missed or cancellations due to weather.</p> <h2>CREDIT POLICY</h2> <p>Member account credits have no cash value and cannot be exchanged for cash, checks, credit card refunds or transferred to another account. Credits must be used within 12 months of being issued, after which they will expire.</p> <h2>PARTICIPATING IN FREE LAND GROUP EXERCISE CLASSES</h2> <ul> <li>Please pick up a class pass from the member relations desk. Passes will be put out 30 minutes before the start of the class.</li> <li>If there is a class that has low enrollment consistently for two weeks, we reserve the right to cancel the class.</li> </ul> <h2>LOCKER ROOM USAGE</h2> <p>We request cell phones be turned off and put away when using the locker rooms. For the safety and comfort of all those sharing the locker room facilities, please dry off in the drying room. For your own safety and protection, bring your own lock and keep your locker locked at all times. The YMCA is not responsible for lost or stolen items. Please leave valuables at home. Please note that locks remaining on lockers after the facility closes may be cut off, so please take your lock home with you.</p> <h2>RACQUETBALL/WALLYBALL</h2> <p>Racquetball and Wallyball courts are free to members. Courts may be reserved 1 day in advance. An adult must accompany children under 13. Eye protection is recommended. Equipment may be checked out at the front desk at no charge.</p> <h2>INCLEMENT WEATHER POLICY</h2> <p>In the event of inclement weather, the YMCA will make the decision. Decisions for canceling afternoon and evening classes will be determined at a later time that day. Please call the YMCA (815)756-9577 for more information. An email will be sent regarding a closure to those signed up for Enews. Visit www.kishymca.org to sign up. Refunds will not be given for classes canceled due to inclement weather.</p> <p>In the event a tornado WARNING is issued, our rule is to move to a designated safe shelter inside the building. All members, staff, and patrons that remain within the building must move to one of these locations during a tornado. This includes any of the following:</p> <ul> <li>Studio (basement workout room)</li> <li>West stairwell</li> <li>Accessible bathrooms near the lap pool</li> <li>Main locker rooms in the center of the building</li> </ul> <h2>MEMBER CODE OF CONDUCT</h2> <p>The YMCA is committed to providing a safe and welcoming environment for all. To promote safety and comfort, the YMCA asks all persons to act appropriately at all times when in our facilities, on our property and participating in our programs.</p> <p>Certainly, every effort should be made to serve consumers already participating in programs. However, not all programs can meet the needs of all consumers. When the demands placed on employees and volunteers by particular consumers exceed the skills of the employees and volunteers or the scope of the program, accidents or abuse may occur. We understand each consumer is different and responds differently in certain situations. Through behavior management, we will try preventing problems, using redirection, having clear rules, which are developmentally appropriate, and giving positive reinforcement. Discipline problems may still arise; if these occur, we will be using progressive discipline.</p> <p>We expect persons using the YMCA to act maturely, to behave responsibly and to respect the rights and dignity of others. These actions listed below, which are not intended to be an all-inclusive list of behaviors, are considered inappropriate and are prohibited in our facilities and programs.</p> <ul> <li>Using or possessing alcohol or illegal drugs on YMCA property, in YMCA vehicles or facilities or at YMCA sponsored events.</li> <li>Smoking on YMCA property- All YMCA buildings and grounds are smoke and tobacco product-free environments. This includes vaping, e-cigarettes and cannabis.</li> <li>Carrying or concealing a weapon or any device or object that may be used as a weapon.</li> <li>Harassment or intimidation by words gestures, body language or any type of menacing behavior.</li> <li>Physical contact with another person in an angry, aggressive or threatening way.</li> <li>Verbally abusive behavior, including profanity, angry language, swearing, name-calling or shouting.</li> <li>Sexually explicit conversation or behavior; any sexual contact with another person.</li> <li>Inappropriate or revealing attire.</li> <li>Using YMCA facilities to work with a “client” for a fee without being an employee of the YMCA, without the written consent of the YMCA.</li> <li>Theft or behavior that results in the destruction or loss of property.</li> <li>Loitering within facilities or on grounds of the YMCA after being requested to depart the YMCA’s property.</li> <li>Use of social networking websites in a manner that is contrary to the YMCA’s mission and/or core values, is detrimental to the community or a violation of the law.</li> </ul> <p>In addition, the YMCA reserves the right to deny access or membership to any person who has be accused or convicted of any crime involving sexual abuse, is or has been a registered sex offender, has ever been convicted of any offense related to the sale, possession and/or transportation of illegal drugs or is currently under the influence of illegal or dangerous drugs or chemicals, narcotics or intoxicating beverages.</p> <p>Anyone who feels this Code of Conduct is being violated should immediately report the behavior to a staff person on duty. YMCA staff members are eager to be of assistance.</p> <p>Suspension or termination of YMCA membership may result from a violation of this Code of Conduct. While an incident is being investigated, the membership of the person(s) accused of violating this Code of Conduct may be temporarily suspended pending final decision.</p> <p>For a printable version <a href="https://acrobat.adobe.com/id/urn:aaid:sc:US:6b96c741-413a-40e1-b7c5-9afe5c737598">click here</a>.</p> </div> </article> </div> </div> <div class="one-third column omega" id="side"> <div class="sidebar">  <ul class="sb-buttons"> <li><a href="https://kishymca.org/join-the-y/"> <img src="https://kishymca.org/wp-content/themes/kish-ymca/images/sb-join.png" /></a> </li> <li><a href="https://kishymca.org/schedules/"> <img src="https://kishymca.org/wp-content/themes/kish-ymca/images/sb-shedule.png" /></a> </li> <li><a href="https://ops2.operations.daxko.com/Online/2222/Programs/Search.mvc" target="_blank"> <img src="https://kishymca.org/wp-content/themes/kish-ymca/images/sb-reg.png" /></a> </li> <li><a href="https://kishymca.org/e-newsletter/"> <img src="https://kishymca.org/wp-content/themes/kish-ymca/images/sb-news.png" /></a> </li> <li><a href="https://kishymca.org/donate/"> <img src="https://kishymca.org/wp-content/themes/kish-ymca/images/sb-give.png" /></a> </li> <li><a href="https://kishymca.org/program-guide/"> <img src="https://kishymca.org/wp-content/themes/kish-ymca/images/sb-guide.png" /></a> </li> <li><a href="http://findhelp211.org" target="_blank"> <img style="width:150px;" src="https://kishymca.org/wp-content/uploads/2021/04/211.jpg" /> </a> </li> </ul> </div> </div> </div> </div> </div> <div class="clear"></div> </div> </div> <div class="super-container upper-footer-wrapper"> <div class="container upper-footer" style="color:#ffffff;"> <div class="sixteen columns"> <div class="columns alpha omega footer-top-left"> <div class="footer-top-title"> <p>Kishwaukee Family YMCA</p> </div> <div class="footer-top-left-location"> <p class="footer-location">2500 W. 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