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General Terms of ClickMeeting Services - CM Legal

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class="mega-menu__name" data-v-3ce6f16c>Dev zone</p><p class="mega-menu__desc" data-v-3ce6f16c>Use our API to integrate ClickMeeting with your application.</p></div></a></li><li data-v-3ce6f16c><a href="https://clickmeeting.com/integrations" target="_self" rel="noopener" data-v-3ce6f16c><div data-v-3ce6f16c><p class="mega-menu__name" data-v-3ce6f16c>Integrations</p><p class="mega-menu__desc" data-v-3ce6f16c>Easily integrate with the most popular applications.</p></div></a></li><li data-v-3ce6f16c><a href="https://status.clickmeeting.com/" target="_self" rel="noopener" data-v-3ce6f16c><div data-v-3ce6f16c><p class="mega-menu__name" data-v-3ce6f16c>Status page</p><p class="mega-menu__desc" data-v-3ce6f16c>Check and subscribe to our status page. Get immediate information about the operation of our system.</p></div></a></li><li data-v-3ce6f16c><a href="https://press-center.clickmeeting.com/webinars/" target="_self" rel="noopener" data-v-3ce6f16c><div data-v-3ce6f16c><p class="mega-menu__name" data-v-3ce6f16c>Webinars</p><p class="mega-menu__desc" data-v-3ce6f16c>Check out recordings from our past events or sign up for upcoming ones.</p></div></a></li><li class="promo" data-v-3ce6f16c><a href="https://knowledge.clickmeeting.com/uploads/2023/05/8-ways-to-make-money-using-webinars.pdf" target="_self" rel="noopener" class="align-items-center" data-v-3ce6f16c><img src="https://s3.stat-cdn.com/headless/uploads/2024/10/07/6703879a101b68-ways-to-make-money-using-webinars.jpg" data-v-3ce6f16c><div data-v-3ce6f16c><p class="mega-menu__name" data-v-3ce6f16c><span class="mega-menu__label bg-primary" data-v-3ce6f16c>GUIDE</span>How to make money with online events? Discover 8 proven ways</p><p class="mega-menu__desc" data-v-3ce6f16c>Learn practical advice and results achieved by experts who use ClickMeeting</p></div></a></li></ul></li></ul><a href="https://clickmeeting.com/free-signup" target="_blank" rel="noopener" class="btn to-right text-uppercase btn-success rounded-pill" data-v-7a6e77c8>TRY IT FREE</a><div class="mobile-button" data-v-7a6e77c8><span class="mobile-button__item" data-v-7a6e77c8></span><span class="mobile-button__item" data-v-7a6e77c8></span><span class="mobile-button__item" data-v-7a6e77c8></span></div></nav></div><div class="site-banner"><div class="container"><div class="row"><div class="col-12"><div class="site-banner__content"><div class="title"><h1>General Terms of Service</h1></div></div></div></div></div></div><div class="site-nav g__pt-15"><div class="container"><div class="row"><div class="col-12"><div class="site-nav__content"><div class="list"><div class="list__item active"> <a href="https://legal.clickmeeting.com/"><div class="list__item-icon"> <img src="https://legal.clickmeeting.com/content/uploads/2023/07/terms_of_service.svg" alt="" width="32" height="48"></div><div class="list__item-title"><h3>Terms of Service</h3></div> </a></div><div class="list__item "> <a href="https://legal.clickmeeting.com/privacy-security/"><div class="list__item-icon"> <img src="https://legal.clickmeeting.com/content/uploads/2023/07/privacysecurity.svg" alt="" width="27" height="48"></div><div class="list__item-title"><h3>Privacy &amp; Security</h3></div> </a></div><div class="list__item "> <a href="https://legal.clickmeeting.com/partners-and-affiliates/"><div class="list__item-icon"> <img src="https://legal.clickmeeting.com/content/uploads/2023/07/partnersaffiliates.svg" alt="" width="48" height="48"></div><div class="list__item-title"><h3>Partners and Affiliates</h3></div> </a></div><div class="list__item "> <a href="https://legal.clickmeeting.com/open-source-disclosure/"><div class="list__item-icon"> <img src="https://legal.clickmeeting.com/content/uploads/2023/07/ip_open_licences.svg" alt="" width="38" height="48"></div><div class="list__item-title"><h3>Open Source Disclosure</h3></div> </a></div><div class="list__item "> <a href="https://legal.clickmeeting.com/archive-versions/"><div class="list__item-icon"> <img src="https://legal.clickmeeting.com/content/uploads/2023/07/archive_versions.svg" alt="" width="40" height="48"></div><div class="list__item-title"><h3>Archive Versions</h3></div> </a></div></div></div></div></div></div></div><div id="content" class="flex-content"><div class="section-policy"><div class="container"><div class="row"><div class="col-12"><div class="section-policy__content"><div class="nav fixnav-js desktop"><div class="nav-box"><div class="nav__group-scroll nano"><div class="nano-content"><div class="nav__group"><div class="nav__group-title"><a href="#1">General Terms of ClickMeeting Services</a></div><ul class="nav__group-list"></li><li><a href="#11">I. Registration and Use of the Service</a></li><li><a href="#12">II. Prohibited Practices</a></li><li><a href="#13">III. Content</a></li><li><a href="#14">IV. Payments</a></li><li><a href="#15">V. Technical Requirements</a></li><li><a href="#16">VI. Service Availability</a></li><li><a href="#17">VII. Customer Service. Complaint Handling</a></li><li><a href="#18">VIII. Data Protection</a></li><li><a href="#19">IX. Intellectual Property</a></li><li><a href="#110">X. Disclaimer of Warranties, Limitation of Liabilities</a></li><li><a href="#111">XI. Account Cancellation. Subscription Freezing</a></li><li><a href="#112">XII. Final Provisions</a></ul></div></div></div></div></div><div class="content "><div class="content__group"><div id="section-1" class="content__group-title"><h2>General Terms of ClickMeeting Services</h2><div class="g__button content__group-file"><a href="https://legal.clickmeeting.com/content/uploads/2024.10.general-terms-of-service-cm-en1.pdf" target="_blank"><span>Download PDF</span></a></div></div><div class="content__group-nav mobilenav-js mobile g__mt-30"><div class="nav__group-scroll nano"><div class="nano-content"><div class="nav__group"><div class="nav__group-title"><a href="#1">General Terms of ClickMeeting Services</a></div><ul class="nav__group-list"></li><li><a href="#11">I. Registration and Use of the Service</a></li><li><a href="#12">II. Prohibited Practices</a></li><li><a href="#13">III. Content</a></li><li><a href="#14">IV. Payments</a></li><li><a href="#15">V. Technical Requirements</a></li><li><a href="#16">VI. Service Availability</a></li><li><a href="#17">VII. Customer Service. Complaint Handling</a></li><li><a href="#18">VIII. Data Protection</a></li><li><a href="#19">IX. Intellectual Property</a></li><li><a href="#110">X. Disclaimer of Warranties, Limitation of Liabilities</a></li><li><a href="#111">XI. Account Cancellation. Subscription Freezing</a></li><li><a href="#112">XII. Final Provisions</a></ul></div></div></div></div><div id="text" class="content__group-content text g__pt-50"><p style="text-align: left;"><span style="font-size: 14pt;"><em><span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis">The</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis">Terms</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis">govern</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis">the</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis">sale</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis"> and use </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis">of</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis">ClickMeeting</span> </span></span><span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis">services</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis">offered</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis">to </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis">professional</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis">Customers</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW7883340 BCX0"><span class="TextRun SCXW7883340 BCX0" lang="CS-CZ" xml:lang="CS-CZ" data-contrast="none"><span class="NormalTextRun SCXW7883340 BCX0" data-ccp-charstyle="Subtle Emphasis"> </span></span></span><span class="EOP SCXW7883340 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:180,&quot;335559740&quot;:274}"> </span></em></span></p><p>&nbsp;</p><p>If you want to order and use ClickMeeting services (“<strong>Services</strong>“) please familiarize yourself with and accept these General Terms of Service (“<strong>Terms of Service</strong>“) beforehand. If you do not agree with these Terms of Service, you may not use the Services.</p><p><span class="TextRun SCXW142790194 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">By purchasing, subscribing to, accessing, or otherwise using the Service</span><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">s</span><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)"> (including but not limited to ordering the Service</span><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">s</span><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)"> without the involvement of the </span><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">Platform’s </span><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">IT infrastructure by means of the individual service order form, which is subsequently executed by </span><span class="NormalTextRun SpellingErrorV2Themed SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">ClickMeeting</span><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">), you are concluding an agreement </span></span><span class="TrackChangeTextInsertion TrackedChange SCXW142790194 BCX0"><span class="TextRun SCXW142790194 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">for the provision of </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW142790194 BCX0"><span class="TextRun SCXW142790194 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">electronic communi</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW142790194 BCX0"><span class="TextRun SCXW142790194 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">cation services </span></span></span><span class="TextRun SCXW142790194 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">(“</span></span><span class="TextRun MacChromeBold SCXW142790194 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-charstyle="Strong">Agreement</span></span><span class="TextRun SCXW142790194 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">“) with </span><span class="NormalTextRun SpellingErrorV2Themed SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)">ClickMeeting</span><span class="NormalTextRun SCXW142790194 BCX0" data-ccp-parastyle="Normal (Web)"> under the terms and conditions stated in this document.</span></span><span class="EOP SCXW142790194 BCX0" data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559738&quot;:0,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></p><p>Whenever used in these Terms of Service, the following defined terms shall apply:</p><p>“<strong>ClickMeeting</strong>” or “<strong>we</strong>” means the service provider – ClickMeeting Sp. z o.o., having its registered office in Gdansk (zip code: 80-309), Grunwaldzka 413, Poland, entered in the National Court Register kept by the District Court Gdansk North in Gdansk under the number (KRS) 0000604194, Tax ID number 5842747535, support@clickmeeting.com;</p><p>“<strong>Customer</strong>” or “<strong>you</strong>” means any entity who purchases the Services for purposes relating to their trade, business, or profession; the Services are for the use of traders only; we do not conclude Agreements with consumers;</p><p>“<strong>Event</strong>” means any online meeting, webinar or webcast organized using our Platform;</p><p>“<strong>Host” </strong>means a person that sets up an Event – usually the Customer themselves or a person authirised by the Customer</p><p>“<strong>Presenter</strong>” means an individual whom you authorized to conduct and moderate your Event;</p><p>“<strong>Participant</strong>” means any natural person who participates in the Event;</p><p>“<strong>Content</strong>” means any information, data, video, media, recordings, files, graphics, materials, and similar that are posted, uploaded, and/or uploaded into the Account and/or rendered available in connection with the Event, including the content of chats (and any files uploaded during the chat);</p><p>“<strong>Account</strong>” means an individual administrative space in the Platform, managed by the Customer and persons authorized by the Customer;</p><p><strong>&#8220;Test Account&#8221;</strong> means a type of Account used to test the Platform. The Test Account is provided to the Customer free of charge in exchange for granting Marketing Consent. The Test Account is provided for a limited period of time and is limited in terms of access to certain features. The Customer may create only one Test Account;</p><p>“<strong>Platform</strong>” means an online ClickMeeting or ClickWebinar platform provided by ClickMeeting using the SaaS (Software-as-a-Service) model which core purpose is to enable you to create, participate in, and manage Events, interact with persons registering to or participating in Events, promote the Customer. The Service allows you to stream your own audio and video Events via the Internet using various features. <span class="TrackChangeTextInsertion TrackedChange SCXW250038904 BCX0"><span class="TextRun SCXW250038904 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW250038904 BCX0" data-ccp-parastyle="Normal (Web)">Detailed description of </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW250038904 BCX0"><span class="TextRun SCXW250038904 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW250038904 BCX0" data-ccp-parastyle="Normal (Web)">Platform features is provided her</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW250038904 BCX0"><span class="TextRun SCXW250038904 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW250038904 BCX0" data-ccp-parastyle="Normal (Web)">e: </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW250038904 BCX0"><span class="TextRun SCXW250038904 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW250038904 BCX0" data-ccp-parastyle="Normal (Web)">https://clickmeeting.com/tools#allfeatures</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW250038904 BCX0"><span class="TextRun SCXW250038904 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW250038904 BCX0" data-ccp-parastyle="Normal (Web)">.</span></span></span></p><p>“<strong>Services</strong>” means the following services provided by ClickMeeting to the Customer: (i) access to the Platform &#8211; <span class="TextRun SCXW65974570 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeHoverSelectHighlightRed SCXW65974570 BCX0" data-ccp-parastyle="Normal (Web)">electronic communication services</span></span>; (ii) education services related to the effective use of the Platform (on-boarding); (iii) ongoing information on changes made or planned with respect to the Platform.</p><p>“<strong>Force Majeure</strong>” means an exceptional occurrence, caused by an external factor which cannot be foreseen and which could not be prevented. Force Majeure occurrences include in particular: war, natural disasters, strikes, breakdowns, distributed denial of service (DDoS) attacks or other disruptions in telecommunication networks or data communication infrastructure, emergency government action and administrative measures, change of the applicable law, or activities of entities that affect the provision of the Services and whose activity is independent of ClickMeeting</p><p><strong>&#8220;Marketing consent&#8221;</strong> means the consent given by the Customer in exchange for the opportunity to create a Test Account and test the pl. As part of the Marketing Consent, the Customer agrees that ClickMeeting will (i) send commercial information to the Customer&#8217;s e-mail address on its own behalf and present it in the interface of the Account Panel; and (ii) process the Customer&#8217;s personal data and data on the use of Services, including profiling, for the purpose described in item (i). The Marketing consent granted is valid until revoked by the Customer.</p><h2 id="section-11">I. Registration and Use of the Service</h2><ol><li>In order to use the Platform the Customer must create an Account. The Account may be accessed only with the use of the individual Customer name and password <em>(“</em><strong>Login Details”</strong><em>).</em> You are responsible for maintaining the confidentiality of the Login Details for any use of your Account. Certain features of the Platform enable you to specify the level at which the Platform restricts access to the Account, the Event(s) and Content. You are solely responsible for applying the appropriate level of access.</li><li>We reserve the right to reject your subscription for any reason, in particular if the Agreement has been previously terminated due to the Customer’s breach of these Terms of Service.</li><li>On registration to the Platform, you choose an Account type and a subscription plan (the latter does not apply to the subscription for a Test Account). You also declare that:</li></ol><ul><li style="list-style-type: none;"><ol><li>you are an adult and you purchase the Services for purposes relating directly to your trade, business, or profession;</li><li>you will provide, maintain, and promptly update your personal and business details so that they are current, complete, and accurate;</li><li>you will comply with these Terms of Service, as well as the <a href="https://legal.clickmeeting.com/privacy-security/privacy-policy/">Privacy Policy</a>;</li><li>you will comply with all laws applicable to you, including local laws and laws related to the use of electronic means of communication, protection of personal data, and recording of communications,</li><li>you agree to ClickMeeting&#8217;s use of your name and logo in advertising materials and on ClickMeeting-owned websites for marketing purposes, without additional compensation therefor;</li><li><span class="TrackChangeTextInsertion TrackedChange TrackChangeHoverSelectColorRed SCXW189231092 BCX0"><span class="TextRun SCXW189231092 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeHoverSelectHighlightRed SCXW189231092 BCX0">you agree to </span></span></span><span class="TrackChangeTextInsertion TrackedChange TrackChangeHoverSelectColorRed SCXW189231092 BCX0"><span class="TextRun SCXW189231092 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeHoverSelectHighlightRed SCXW189231092 BCX0">exclude the application of the provisions of Articles 285-288, Article 291, Article 301 paragraph 1, Article 305 paragraphs 1 and 3 and Article 317 of the Polish Act of 12 July 2024 &#8211; Electronic Communications Law (applies to micro, small </span><span class="NormalTextRun TrackChangeHoverSelectHighlightRed SCXW189231092 BCX0">enterprises</span><span class="NormalTextRun TrackChangeHoverSelectHighlightRed SCXW189231092 BCX0"> and non-governmental organizations);</span></span></span></li><li><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0">you </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0">request that </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW90179000 BCX0">ClickMeeting&#8217;s</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0"> statements, including information on changes to </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0">the</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0">se </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0"> Terms</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0">of Service</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0"> or the Agreement, changes to </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0">business</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0"> or contact </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0">details</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0">, termination of the Agreement, invoices and other accounting documents </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0">are</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0"> sent to </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0">you </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW90179000 BCX0"><span class="TextRun SCXW90179000 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW90179000 BCX0">by electronic means of communication, in particular via the Account Panel or to the email address assigned to the Account.</span></span></span><span class="EOP TrackedChange SCXW90179000 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li></ol></li></ul><ol start="4"><li>Full access to the paid version of the Platform is granted promptly after you have paid for your subscription in accordance with the chosen subscription plan.</li><li>You may integrate your Account with certain third-party services. Such third-party services are not rendered by ClickMeeting and are not necessary to use the Platform. The use of third-party services may be subject to the terms of use established by such third parties. Upon successful integration with a third-party service you agree to the exchange of certain information and data (including confidential data) belonging to you or your Participants between ClickMeeting and a third party in order to enable you to take full advantage of the integration. All and any references and links to third-party services or websites, that appear on our websites are placed for your convenience only; we do not control or endorse any materials or information that are placed on third-party websites. You acknowledge that if you use any integration of your Account with any third-party services (including those listed in an appropriate ClickMeeting website tab or being a part of certain functionality of the Platform) you are doing so at your own expense, risk and on your own responsibility. In particular, if during the use of the Platform you present content from YouTube platform or publish Content on that platform using our integration with YouTube API services, you are agreeing to be bound by YouTube Terms of Service (<a href="https://www.youtube.com/t/terms">https://www.youtube.com/t/terms</a>) and Privacy Policy (<a href="https://policies.google.com/privacy?hl=en">https://policies.google.com/privacy?hl=en</a>).</li><li>From time to time ClickMeeting may offer access to beta version of new features, services and/or software prior to their general release (“<strong>beta version</strong>“). By proceeding to use the beta version, you agree that:</li></ol><ul><li style="list-style-type: none;"><ol><li>the beta version may contain bugs, errors and other defects, and the use of the beta version is at your sole risk;</li><li>the beta version is available only for a limited time and to a limited extent and may be deactivated or modified at any time at ClickMeeting‘s sole discretion;</li><li>ClickMeeting does not warrant that any feature, service or software made available as a beta version will be included in the Platform, and ClickMeeting may resign from further development of any beta version at any time at its sole discretion;</li><li>you are solely responsible for the consequences of using the beta version, in particular but not limited to the impact it may have on the Platform settings, set up Events, collected data and other information, etc. Please remember that once ClickMeeting deactivates the beta version, certain processes that took place with respect to the Platform, set up Events, collected data and other information may be irrecoverable, and ClickMeeting will bear no responsibility for consequences resulting therefrom;</li><li>at the end of the testing period, the feature, service or software may be available subject to a separate fee, (e.g. as a paid add-on) or as a component of particular pricing options only.</li></ol></li></ul><h2 id="section-12">II. Prohibited Practices</h2><p>You are not allowed to use the Services in a manner that, intentionally or unintentionally, violates any applicable law, these Terms of Service, or any copyrights or any other rights of a third party or restricts or inhibits any other person from using or enjoying the Platform or could expose ClickMeeting to harm or liability. This rule applies also to the Content used in the Platform. Below are practices we regard as particularly abusive or unlawful.</p><ol><li>uploading, posting, emailing, storing, linking to, transmitting or otherwise making available any Content that:<ol><li>the Customer does not have full rights to use and publish on the Internet;</li><li>is unlawful, threatening, abusive, harassing, defamatory, obscene, libelous, slanderous, deceptive, fraudulent, invasive of another person’s privacy, harmful to minors, tortuous, or otherwise objectionable by ClickMeeting;</li><li>to comply with these Terms of Service, as well as the Privacy Policy;</li><li>infringes any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party, including, but not limited to, unauthorized copying and posting of pictures, logos, software, articles, musical works and videos;</li><li>constitutes unsolicited or unauthorized advertising, promotional materials, spam or any other form of unlawful solicitation;</li><li>contains harmful content, including, without limitation, software viruses, Trojan horses, worms, time bombs, cancel bots, spy-ware, or any other files, software programs, or technology that is designed or intended to disrupt, damage, surreptitiously intercept or expropriate services or any system, program, data or personal information, or limit the functioning of any software, hardware, or equipment or to damage or obtain unauthorized access to any data or other information of any third party;</li><li>impersonates any person or entity, including any of our employees or representatives;</li><li>violates any law, statute, ordinance, or regulation including, without limitation, those governing consumer protection, Internet tobacco sales, unfair competition, antidiscrimination or false advertising;</li><li>offers or disseminates fraudulent goods, services, schemes, or promotions (e.g. make-money-fast schemes, chain letters, pyramid schemes) or engages in any unfair deceptive act or practice;</li><li>is associated with goods or services which sale or marketing is prohibited or requires permit, which the Customer or their Participants do not have (for example: drugs, narcotics, weapons of any kind and related items, nicotine and related, alcohol, medical services, any form of gambling or lottery-type services);</li><li>violates any law, statute, ordinance, or regulation (including without limitation the laws and regulations governing export control, unfair competition, anti-discrimination, false advertising, consumer rights);</li></ol></li><li>harvesting or collecting email addresses or other information using the Platform for the purposes of sending unsolicited emails or other unsolicited information;</li><li>using any hardware or software intended to damage or interfere with the proper and timely functioning of the Platform or to surreptitiously intercept any system, data or personal information from our website, servers and/or the Platform;</li><li>reproducing, modifying, reusing in another product or service, preparing derivative works of, reverse engineering, attempting to decipher any code of the Platform, application or any software associated therewith or ClickMeeting website;</li><li>action or omission which imposes an unreasonable or disproportionately large load on the website network or other ClickMeeting service infrastructure or pose a security risk to the Platform;</li><li>undertaking any action that cause the Platform use limits set to be exceeded;</li><li><span class="TrackChangeTextInsertion TrackedChange SCXW107629057 BCX0"><span class="TextRun SCXW107629057 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW107629057 BCX0">using the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW107629057 BCX0"><span class="TextRun SCXW107629057 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW107629057 BCX0">Platform</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW107629057 BCX0"><span class="TextRun SCXW107629057 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW107629057 BCX0"> or its individual functions contrary to their intended </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW107629057 BCX0"><span class="TextRun SCXW107629057 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW107629057 BCX0">purpose;</span></span></span><span class="EOP TrackedChange SCXW107629057 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li><li><span class="TrackChangeTextInsertion TrackedChange SCXW267627871 BCX0"><span class="TextRun SCXW267627871 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW267627871 BCX0">organizing crowdfunding investments through the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW267627871 BCX0"><span class="TextRun SCXW267627871 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW267627871 BCX0">Platform</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW267627871 BCX0"><span class="TextRun SCXW267627871 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW267627871 BCX0">;</span></span></span><span class="EOP SCXW267627871 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li><li>reselling, redistributing, licensing the Platform to any third party or using it on a timeshare basis, and the like practices, unless they are covered by a separate agreement with ClickMeeting.</li></ol><h2 id="section-13">III. Content</h2><ol><li>You are solely responsible for the Event subject, the behaviour of the Participants during Events, all Content, and for all activity with respect to your Account. Your responsibility extends to any links to other websites or resources or other third-party services that you use.</li><li>We do not verify, endorse, or claim ownership of any Content, and you retain all rights, titles, and interest in respect of your Content, with the exception of the materials which you take from our resources, in particular the collection of predesigned templates or education materials that we deliver.</li><li>You are entitled to use materials that we render available to you solely to use the Platform and add-ons for their intended purpose. Please note that our resources may include materials which are subject to third party’s copyright. You acknowledge and agree that we have the right at any time and at our sole discretion to remove such materials from our resources, disable access to such materials and/or demand that you immediately stop using them. If you do not satisfy our demand we will be entitled to delete such materials at our sole discretion, with no liability on our side. In aforementioned situations you will not be entitled to any reimbursement of any amount paid by you to us.</li><li>ClickMeeting declares that it uses the Content only insofar as:<ol><li>it is necessary to provide the Services and perform other obligations under the Agreement; or</li><li>it is based on the provisions of these Terms of Service, Privacy Policy and applicable law; or</li><li>authorized or directed by the Customer.</li></ol></li><li>In the event that ClickMeeting becomes aware, of any possible violations of this Agreement, Terms of Service, or provisions of applicable law, ClickMeeting reserves the right to investigate such violations and may, at its sole discretion, immediately and without notice, suspend the Event or access to the Account, terminate the Agreement, or block, change, alter, or remove Content, in whole or in part. In this case ClickMeeting shall not be liable for damages incurred by the Customer or Participants.</li></ol><h2 id="section-14">IV. Payments</h2><ol><li><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">The Services are provided in principle in a prepaid model </span><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">in accordance with</span><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)"> the </span></span></span><a href="https://clickmeeting.com/price"><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun CommentStart CommentHighlightPipeRestV2 CommentHighlightRest SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">Pric</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun CommentHighlightRest SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">ing</span></span></span></a><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun CommentHighlightPipeRestV2 SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">. In the case of some </span><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">additional</span> </span></span><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">features</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)"> of the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">Platform</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)"> (</span><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">e.g.</span><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)"> Paid Events), </span><span class="NormalTextRun SpellingErrorV2Themed SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">ClickMeeting</span><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)"> collects fees in arrears in the manner described in point 3 below, and in the absence of such possibility &#8211; by giving the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">Customer</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)"> a 7-day </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">payment term</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)"> for settlement of the amount due </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun AdvancedProofingIssueV2Themed SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)">on the basis of</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW263379868 BCX0"><span class="TextRun SCXW263379868 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW263379868 BCX0" data-ccp-parastyle="Normal (Web)"> the issued invoice.</span></span></span></li><li>All fees for the Services shall be paid according to the subscription plan you have chosen and these Terms of Service. <span class="TrackChangeTextInsertion TrackedChange SCXW174913580 BCX0"><span class="TextRun SCXW174913580 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW174913580 BCX0" data-ccp-parastyle="Normal (Web)">The description of the subscription plans and individual </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW174913580 BCX0"><span class="TextRun SCXW174913580 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW174913580 BCX0" data-ccp-parastyle="Normal (Web)">features</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW174913580 BCX0"><span class="TextRun SCXW174913580 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW174913580 BCX0" data-ccp-parastyle="Normal (Web)"> of the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW174913580 BCX0"><span class="TextRun SCXW174913580 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW174913580 BCX0" data-ccp-parastyle="Normal (Web)">Platform</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW174913580 BCX0"><span class="TextRun SCXW174913580 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW174913580 BCX0" data-ccp-parastyle="Normal (Web)"> is available in the </span></span></span><a href="https://clickmeeting.com/price"><span class="TrackChangeTextInsertion TrackedChange SCXW174913580 BCX0"><span class="TextRun SCXW174913580 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun CommentStart CommentHighlightPipeRestV2 CommentHighlightRest SCXW174913580 BCX0" data-ccp-parastyle="Normal (Web)">Pric</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW174913580 BCX0"><span class="TextRun SCXW174913580 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun CommentHighlightRest SCXW174913580 BCX0" data-ccp-parastyle="Normal (Web)">ing</span></span></span></a><span class="TrackChangeTextInsertion TrackedChange SCXW174913580 BCX0"><span class="TextRun SCXW174913580 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun CommentHighlightPipeRestV2 SCXW174913580 BCX0" data-ccp-parastyle="Normal (Web)">.</span></span></span></li><li>You agree that ClickMeeting may charge your payment card or other payment method assigned to your Main Account for all amounts due and owing to ClickMeeting in connection with Your use of the Services <strong>(“Authorization”).</strong> Authorization includes subscription fees, Service Charges, one-time fees, overage fees, and any other fees and charges related to the Services or Account. In addition, ClickMeeting reserves the right to use a backup payment method provided by you if the primary payment method is rejected.</li><li>If you have chosen payment card payment as your payment method, you agree to pay f<span class="TextRun SCXW36326086 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeHoverSelectHighlightRed SCXW36326086 BCX0" data-ccp-parastyle="Normal (Web)">or the Services</span></span> as a recurring payment, per the agreed subscription plan. The amount of the recurring payment is based on the current <a href="https://clickmeeting.com/price">Pricing.</a> You have the right to revoke your consent for the recurring payments being charged to your payment card. Customers who pay for the Services using American Express payment cards are required to comply with any reasonable instructions given to us by American Express Payment Services Limited.</li><li>We reserve the right to change the fees for the Services at any time, including changing from a free service to a paid service and charging for services that were previously offered free of charge; provided, however, that we will provide you with 30-day prior notice and an opportunity to cancel your Account if you do not accept the changes.</li><li>Unless otherwise provided for in the binding provisions of the applicable law, all amounts paid under the Agreement are non-refundable, including as a result of termination before the end of the subscription period. Any excess payment, which is the difference between the down payment and the amount due to ClickMeeting, shall be credited towards future payments for the Services, save as otherwise stated in these Terms of Service.</li><li>The Service fees do not include any additional third-party costs including phone call or data transmission costs charged by phone operators and/or data transmission providers.</li><li>You acknowledge that the Event phone numbers provided by ClickMeeting in connection with the Platform are not toll-free numbers. ClickMeeting does not charge any additional fees from the Participants; however, the Participant will be charged for the connection by their phone operator in accordance with their subscription plan, unless you have purchased a suitable number of toll-free minutes from ClickMeeting for use by your Participants.</li><li>S<span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">ubject to </span><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">additio</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">nal</span><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)"> fee</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">(defined in the Account Panel or </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">in a separate offer presente</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">d by an authorized </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">ClickMeeting</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">’s</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)"> representative)</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">we </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">offer</span></span></span> <span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">additional</span> </span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">services or </span></span></span><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">features (add-ons) </span></span><span class="TrackChangeTextDeletionMarker TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeTextDeletion SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">specified in the Account Panel may be offered to you </span></span></span><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">(e.g. </span><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">additional</span><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)"> storage, </span><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">additional</span><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)"> storage for recordings, optional Presenter, optional </span><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">s</span><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">treaming</span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">, </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">training</span></span></span><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">). The fee for the add-on</span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)"> or service</span></span></span><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)"> shall be charged as a recurring payment, on terms consistent with the main </span></span><span class="TrackChangeTextDeletionMarker TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeTextDeletion SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">subscription </span></span></span><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">subscription plan, unless otherwise decided upon purchase or such a settlement model is contrary to the nature of the add-on</span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)"> or service</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">.</span></span></span><span class="TrackChangeTextDeletionMarker TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeTextDeletion SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">;</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">U</span></span></span><span class="TrackChangeTextDeletionMarker TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeTextDeletion SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">u</span></span></span><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">pon payment for the add-on</span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)"> or </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW99945930 BCX0"><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">serivce</span></span></span><span class="TextRun SCXW99945930 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)"> the specified amount shall be charged in the amount calculated in proportion to the number of remaining days of the current settlement period. </span><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)">Subsequent</span><span class="NormalTextRun SCXW99945930 BCX0" data-ccp-parastyle="Normal (Web)"> fees shall be charged in the full amount.</span></span></li><li>You are solely responsible for paying and remitting to the appropriate tax authorities all applicable taxes (withholding tax, sales tax, services tax, value-added tax (VAT), goods and services tax (GST), etc.) or duties imposed by any government entity or collecting agency except those taxes based on ClickMeeting’s net income. In the event you fail to satisfy your tax and/or duty obligations specified herein, you will reimburse ClickMeeting upon demand for any taxes and/or duties paid on your behalf. In all cases, you shall pay the amounts due under this Agreement to ClickMeeting in full without any right of set-off or deduction.</li><li>The invoice will be sent or rendered available in the Account Panel promptly after we have received the payment. <span class="NormalTextRun TrackChangeHoverSelectHighlightRed SCXW77926379 BCX0" data-ccp-parastyle="Normal (Web)">For services billed in arrears, </span><span class="NormalTextRun SpellingErrorV2Themed TrackChangeHoverSelectHighlightRed SCXW77926379 BCX0" data-ccp-parastyle="Normal (Web)">ClickMeeting</span><span class="NormalTextRun TrackChangeHoverSelectHighlightRed SCXW77926379 BCX0" data-ccp-parastyle="Normal (Web)"> will issue an invoice within 7 days of the end of the billing period with a 7-day payment term. </span>For settlement purposes it is assumed that a month has 30 days and a year has 360 days.</li></ol><h2 id="section-15">V. Technical Requirements</h2><ol><li>Use of the Platform requires one or more compatible devices, Internet access, and software, and may require obtaining updates or upgrades from time to time. Minimum hardware and software requirements for the use of the Platform are specified on our website in the <a href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/about-clickmeeting/#what-are-the-hardware-and-software-requirements-to-host-events-on-clickmeeting">Help Center section</a>. Such requirements may be subject to change each time ClickMeeting decides that they are out of date, or do not meet the latest security or market standards, or decides to introduce new technologies within the Platform.</li><li>The media streamed from a previously uploaded media file will work properly if you successfully uploaded the file in a recognizable format and size (information on acceptable file formats is available in <a href="https://knowledge.clickmeeting.com/knowledge-base/tools/files/#what-file-extensions-can-be-converted-on-clickmeeting">Help Center section</a>). Upon uploading a file to the Account, its format may be adjusted to the requirements of the Platform. Such an adjustment might influence the video quality or other file features – You expressly agree that the quality of motion pictures or streamed media files might differ from the quality of the original files.</li><li>In the case of integration through API you are obliged to independently integrate your website with the Platform via API that we render available to you. ClickMeeting does not perform integration, but only provides API to Customers.</li></ol><h2 id="section-16">VI. Service Availability</h2><ol><li>The Services may not be available in all countries and may be unavailable for use in any particular location.</li><li>ClickMeeting may, at its sole discretion and without liability, change, modify, vary, or replace the features and functionalities of the Platform or any provided equipment or software used to deliver the Services provided that this does not have a material adverse effect on the Services.</li><li>ClickMeeting may perform scheduled or emergency maintenance (including temporary suspension of the Platform if necessary) to maintain or modify the Platform without previous notice given to you. However, in the event of scheduled maintenance that would last for more than one day, ClickMeeting shall use reasonable efforts to give you at least one day’s notice. Scheduled maintenance will be carried out with an aim of minimizing business interruption.</li><li><span class="TrackChangeTextInsertion TrackedChange SCXW243774591 BCX0"><span class="TextRun SCXW243774591 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW243774591 BCX0" data-ccp-parastyle="Normal (Web)">ClickMeeting</span><span class="NormalTextRun SCXW243774591 BCX0" data-ccp-parastyle="Normal (Web)"> may suspend the operation of the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW243774591 BCX0"><span class="TextRun SCXW243774591 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW243774591 BCX0" data-ccp-parastyle="Normal (Web)">Platform</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW243774591 BCX0"><span class="TextRun SCXW243774591 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW243774591 BCX0" data-ccp-parastyle="Normal (Web)"> or </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW243774591 BCX0"><span class="TextRun SCXW243774591 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW243774591 BCX0" data-ccp-parastyle="Normal (Web)">its</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW243774591 BCX0"><span class="TextRun SCXW243774591 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW243774591 BCX0" data-ccp-parastyle="Normal (Web)">individual features</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW243774591 BCX0"><span class="TextRun SCXW243774591 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW243774591 BCX0" data-ccp-parastyle="Normal (Web)"> without prior notice to the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW243774591 BCX0"><span class="TextRun SCXW243774591 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW243774591 BCX0" data-ccp-parastyle="Normal (Web)">Customer</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW243774591 BCX0"><span class="TextRun SCXW243774591 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"> <span class="NormalTextRun SCXW243774591 BCX0" data-ccp-parastyle="Normal (Web)">in the event of</span><span class="NormalTextRun SCXW243774591 BCX0" data-ccp-parastyle="Normal (Web)"> the need to prevent abuse or resolve security issues with the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW243774591 BCX0"><span class="TextRun SCXW243774591 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW243774591 BCX0" data-ccp-parastyle="Normal (Web)">Platform</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW243774591 BCX0"><span class="TextRun SCXW243774591 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW243774591 BCX0" data-ccp-parastyle="Normal (Web)">.</span></span></span></li></ol><h2 id="section-17">VII. Customer Service. Complaint Handling</h2><ol><li>We provide Customers with Customer Support (Customer Success Team).You may address all questions,<span class="TrackChangeTextInsertion TrackedChange TrackChangeHoverSelectColorRed SCXW112227570 BCX0"><span class="TextRun SCXW112227570 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeHoverSelectHighlightRed SCXW112227570 BCX0" data-ccp-parastyle="Normal (Web)"> including related to the pricing </span></span></span><span class="TrackChangeTextInsertion TrackedChange TrackChangeHoverSelectColorRed SCXW112227570 BCX0"><span class="TextRun SCXW112227570 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeHoverSelectHighlightRed SCXW112227570 BCX0" data-ccp-parastyle="Normal (Web)">or</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW112227570 BCX0"><span class="TextRun SCXW112227570 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW112227570 BCX0" data-ccp-parastyle="Normal (Web)">costs of other </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW112227570 BCX0"><span class="TextRun SCXW112227570 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW112227570 BCX0" data-ccp-parastyle="Normal (Web)">services</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW112227570 BCX0"><span class="TextRun SCXW112227570 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW112227570 BCX0" data-ccp-parastyle="Normal (Web)">, </span></span></span> or doubts and report any complaints to the Customer Success Team, especially using on-line chat or email available under this address: <a href="https://clickmeeting.com/contact">https://clickmeeting.com/contact</a>. You should provide us at least with the Account name and/or your name.</li><li>Complaints against ClickMeeting&#8217;s decisions related to the reporting of illegal or unacceptable Content or other conduct in violation of these Terms and Conditions shall be submitted through the Point of Contact <span class="TextRun SCXW16130749 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW16130749 BCX0" data-ccp-parastyle="Normal (Web)">(more information <a href="https://legal.clickmeeting.com/content/uploads/contact-point-for-notifications.pdf">here</a>)</span></span>. Such complaints will be handled in accordance with ClickMeeting&#8217;s internal complaint handling procedure.</li><li><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">We ensure that the Customer Success Team responds within 2 business days and informs the </span><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">Customer</span> <span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">on</span><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)"> the status of his case. For requests </span><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">regarding</span> <span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">personal </span><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">data protection</span></span><span class="TrackChangeTextInsertion TrackedChange SCXW77970392 BCX0"><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">,</span></span></span> <span class="TrackChangeTextDeletionMarker TrackedChange SCXW77970392 BCX0"><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeTextDeletion SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">and </span></span></span><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">information security</span></span><span class="TrackChangeTextInsertion TrackedChange SCXW77970392 BCX0"><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)"> or</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW77970392 BCX0"><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)"> complaints </span><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">regarding</span><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)"> electronic communication </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW77970392 BCX0"><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">services</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW77970392 BCX0"><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)"> </span></span></span><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)"> we</span><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)"> reserve the right to respond within 30 days of receiving </span></span><span class="TrackChangeTextDeletionMarker TrackedChange SCXW77970392 BCX0"><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeTextDeletion SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">such </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW77970392 BCX0"><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">a complete</span></span></span> <span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">request. </span></span><span class="TrackChangeTextInsertion TrackedChange SCXW77970392 BCX0"><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">In cases other than complaints </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW77970392 BCX0"><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">regarding</span><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)"> electronic communication services</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW77970392 BCX0"><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">. </span></span></span><span class="TrackChangeTextDeletionMarker TrackedChange SCXW77970392 BCX0"><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeTextDeletion SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">I</span></span></span><span class="TextRun SCXW77970392 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">f we are unable to respond within 30 days, </span><span class="NormalTextRun SpellingErrorV2Themed SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)">ClickMeeting</span><span class="NormalTextRun SCXW77970392 BCX0" data-ccp-parastyle="Normal (Web)"> will inform you of a possible estimated response time.</span></span><span class="EOP SCXW77970392 BCX0" data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559738&quot;:0,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li><li>We do not take any action in relation to “anonymous” requests.</li><li><span data-contrast="none">A complaint about </span><span data-contrast="none">the</span><span data-contrast="none"> electronic communication service may be filed within 12 months</span><span data-contrast="none">, </span><span data-contrast="none">(</span><span data-contrast="none">otherwise it </span><span data-contrast="none">will be not considered</span><span data-contrast="none"> by ClickMeeting</span><span data-contrast="none">)</span><span data-contrast="none">:</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span><ol><li><span data-contrast="none">from the end of the billing period in which the interruption in the provision of the Platform ended, or</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559685&quot;:709,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li><li><span data-contrast="none">from the day on which </span><span data-contrast="none">access to </span><span data-contrast="none">the Platform was improperly performed or was to be performed, or</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559685&quot;:709,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li><li><span data-contrast="none">from the date of delivery of an invoice containing an incorrect calculation of the amount due for the provision of </span><span data-contrast="none">Services.</span></li></ol></li><li>When reporting a question, defect or requesting technical support, you should be aware that the Content may be accessed and modified (if necessary) by a ClickMeeting Customer Support or IT staff member.</li></ol><h2 id="section-18">VIII. Data Protection</h2><ol><li>Detailed information regarding personal data protection and privacy is specified in the <a href="https://legal.clickmeeting.com/privacy-security/privacy-policy/">Privacy Policy</a>, which constitutes an integral part of these Terms of Service.</li><li>You may withdraw your Marketing consent or object to the processing of your personal data for marketing purposes at any time. In the case of a Customer who is a Test Account user, this may result in the loss of the ability to use of the Test Account free of charge (we will inform you in detail about this consequence before confirming the final decision).</li><li>You are solely responsible for notifying all Participants that personal data and information disclosed during the Event can be transmitted to other Participants and third parties. You are obligated to inform the Participants that the use of the Platform is subject to the rules provided for in these Terms of Service and the <a href="https://legal.clickmeeting.com/privacy-security/privacy-policy/">Privacy Policy</a>.</li></ol><h2 id="section-19">IX. Intellectual Property</h2><ol><li>The Platform, software, hardware, and all content included on our website, such as text, graphics, logos, button icons, images, audio clips and video tutorials, product and brand names, are the property of ClickMeeting or its content suppliers and are protected by Polish, U.S., and European copyright laws.</li><li>ClickMeeting, ClickMeeting.com, ClickWebinar, ClickWebinar.com, (and other derivative domains) are trademarks and domains to which ClickMeeting has title in the Republic of Poland, the United States, the European Union, and other countries. Those trademarks may not be used in conjunction with other companies’ products or services in any manner that may cause confusion among Customers and potential Customers, or in any manner that discredits ClickMeeting and/or its products and services.</li><li>Except as expressly allowed within the Platform features, it is prohibited to delete, cover, change, or make impossible to read any trademark, copyright, or other proprietary notices associated within the Platform software, application, the results of using that software, or in any content presented on our website. In particular, it is prohibited to remove or change the ClickMeeting logo from video files and images created using the Platform.</li><li>Certain Platform features may require downloading and installing ClickMeeting’s application. In that event ClickMeeting allows you and/or the Participant to use such an application in accordance with these Terms of Service. You and the Participant may use such application only in connection with the use of the Platform and cannot use the application for any other purpose and in any other manner than as intended by ClickMeeting.</li><li>ClickMeeting welcomes suggestions, ideas, comments, and/or feedback regarding all areas of Services and/or its websites, especially their beta versions <strong>(“Feedback”).</strong> We assume that Feedback provided to us is non-confidential and we are free to use such information on an unrestricted basis. The following terms shall apply to submissions of all Feedback: (i) upon submission to us ClickMeeting acquires all rights to all Feedback, without any compensation; (ii) ClickMeeting may freely and irrevocably use, disclose, reproduce, license, sublicense, distribute and otherwise commercially use the Feedback for any purpose without any territorial or time limitations, without royalty; (iii) ClickMeeting has no obligation to review or consider any submissions that include Feedback; (iv) ClickMeeting has no obligation to keep any submissions and/or Feedback confidential; and (v) it is not allowed to submit any Feedback to ClickMeeting that you have reason to believe is subject to any patent, copyright, or other intellectual property claim or right of any third party; or that is subject to license terms that seek to require any ClickMeeting product incorporating or derived from any Feedback, or other ClickMeeting intellectual property, to be licensed to or otherwise shared with any third party.</li></ol><h2 id="section-110">X. Disclaimer of Warranties, Limitation of Liabilities</h2><ol><li>THE SERVICES AND THE WEBSITE ARE DISTRIBUTED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. IN PARTICULAR, CLICKMEETING DISCLAIMS ANY WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, OR ERROR FREE. CLICKMEETING ASSUMES NO RESPONSIBILITY FOR THE DELETION OF OR FAILURE TO STORE OR DELIVER THE CONTENT.</li><li>ClickMeeting exercises no control over and specifically denies any responsibility for the Content, accuracy, or quality of the Content and other information and/or data passing through its network or the Platform, as well as for any messages received or transactions entered into through the Platform.</li><li>To the greatest extent permitted by law neither ClickMeeting nor its agents, employees, directors, officers, or suppliers shall be liable for any indirect, special, incidental, or consequential loss or damage (even if ClickMeeting has been advised of the possibility of such a loss) or for loss of business revenue, loss of profits, loss of data, damage to reputation, pure financial loss or other commercial or economic loss or for any claim against the Customer by any third party resulting from or arising in any connection with the use, misuse, or inability to use the Services or from unauthorized access to or alteration of transmission or Content.</li><li><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">Some features of the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">Platf</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">orm</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> enable the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">Customer</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> to collect payments from Participants &#8211; </span><span class="NormalTextRun SpellingErrorV2Themed SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">ClickMeeting</span><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> does not process payments on behalf of either the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">Customer</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> or the Participant. Such payments are processed by an external payment service </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">provider </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">that the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">Customer</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> has integrated </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">with</span><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> their Account. The </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">Customer</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> and the payment service </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">provider </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">are responsible for</span><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> all issues related to payments. </span><span class="NormalTextRun SpellingErrorV2Themed SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">ClickMeeting</span><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> is not responsible for the functioning of the payment </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">service</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> or any actions taken by th</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">e payment</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> service provider</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">. When selecting a specific payment service to collect payments from Participants, the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">Customer</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> is obliged to </span><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">comply with</span><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">terms and conditions</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> of that payment service, including fulfilling information obligations towards Participants and paying </span><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">additional</span><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> transaction fees imposed by the payment service</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)"> provider</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW192386737 BCX0"><span class="TextRun SCXW192386737 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW192386737 BCX0" data-ccp-parastyle="Normal (Web)">.</span></span></span><span class="EOP SCXW192386737 BCX0" data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559738&quot;:0,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li><li>ClickMeeting’s total liability, regardless of the number and legal basis of the Customer’s or third party’s claims, including those resulting from the Data Processing Agreement concluded with the Customer, shall be limited to the total amount paid by the Customer for the Services during the 12 (twelve) months immediately preceding the date on which the event causing damage occurred. In the case of Customers using only the free version of the Platform, the total limit of ClickMeeting’s liability corresponds to the equivalent of twelve times the monthly net price of the cheapest type of paid Account offered by ClickMeeting on the date such Customer creates an Account. The Customer hereby releases ClickMeeting from any liability exceeding the limits provided for in this Chapter.</li><li>The limitations, exclusions, and disclaimers in this Agreement shall apply irrespective of the nature of the cause of action, demand, or claim by the Customer or a third party, including, without limitation, breach of contract, negligence, tort, strict liability, or any other legal theory and shall survive a fundamental breach of this Agreement.</li><li>ClickMeeting is not liable for damages resulting from:<ol><li>any delay or failure in performance due to Force Majeure;</li><li>actions and omissions of third parties (including the Customer and Participants), especially in connection with the use of the Account by the third parties taking the advantage of Login Details obtained from the Customer or in other circumstances beyond ClickMeeting’s reasonable control;</li><li>failure of external conditions and networks which are necessary for use of the Platform and are beyond ClickMeeting’s reasonable control;</li><li>incorrect or false data provided by the Customer during the registration process.</li><li>breach of these Terms of Service by the Customer.</li></ol></li><li>The Customer agrees unconditionally to indemnify and hold harmless ClickMeeting and its officers, directors, employees, and agents from and against all claims, proceedings, liabilities, actions, damages, and costs (including reasonable attorney fees) arising from or related to (i) the misuse of the Services or any part thereof by the Customer or other persons for whom he/she is responsible, (ii) violation of these Terms of Service or applicable laws by the Customer, Participants, or a person accessing the Account, (iii) the Customer’s or Participants’ Content and activity. <span class="TrackChangeTextInsertion TrackedChange SCXW197167510 BCX0"><span class="TextRun SCXW197167510 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW197167510 BCX0" data-ccp-parastyle="Normal (Web)">In particular, the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW197167510 BCX0"><span class="TextRun SCXW197167510 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW197167510 BCX0" data-ccp-parastyle="Normal (Web)">Customer</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW197167510 BCX0"><span class="TextRun SCXW197167510 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"> <span class="NormalTextRun SCXW197167510 BCX0" data-ccp-parastyle="Normal (Web)">is responsible for</span><span class="NormalTextRun SCXW197167510 BCX0" data-ccp-parastyle="Normal (Web)"> handling enquiries and complaints </span><span class="NormalTextRun SCXW197167510 BCX0" data-ccp-parastyle="Normal (Web)">regarding</span><span class="NormalTextRun SCXW197167510 BCX0" data-ccp-parastyle="Normal (Web)"> a given Event, including related payments made by Participants.</span></span></span><span class="EOP SCXW197167510 BCX0" data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559738&quot;:0,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li></ol><ul><li style="list-style-type: none;"></li></ul><h2 id="section-111">XI. Account Cancellation. Subscription Freezing</h2><ol><li>The term of the Agreement commences on the date of subscription to the Services by the Customer. Unless terminated earlier in accordance with the provisions of these Terms of Service, <span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)">the Agreement shall continue for </span></span><span class="TrackChangeTextInsertion TrackedChange SCXW96174115 BCX0"><span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)">an </span></span></span><span class="TrackChangeTextDeletionMarker TrackedChange SCXW96174115 BCX0"><span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeTextDeletion SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)">the </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW96174115 BCX0"><span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)">indefinite</span></span></span> <span class="TrackChangeTextInsertion TrackedChange SCXW96174115 BCX0"><span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)">period with a </span></span></span><span class="TrackChangeTextDeletionMarker TrackedChange SCXW96174115 BCX0"><span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeTextDeletion SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)">term </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW96174115 BCX0"><span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)">billing </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW96174115 BCX0"><span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)">periot</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW96174115 BCX0"><span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)"> corresponding to the period</span></span></span> <span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)">resulting from the subscription plan chosen by the </span><span class="NormalTextRun SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)">Customer</span></span><span class="TrackChangeTextDeletionMarker TrackedChange SCXW96174115 BCX0"><span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeTextDeletion SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)"> </span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW96174115 BCX0"><span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)"> <strong>(“subscription</strong> <strong>pe</strong></span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW96174115 BCX0"><span class="TextRun SCXW96174115 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW96174115 BCX0" data-ccp-parastyle="Normal (Web)"><strong>riod</strong>”).</span></span></span></li><li>You may suspend (freeze) your Account for a maximum period of 60 (sixty) days (but not beyond the expiration date of your payment card) starting from the first day of the next subscription period for which the fees have yet not been charged (i.e. if you have paid your subscription for another 15 days, the “frozen” status will commence from day 16). During the suspension period:</li></ol><ul><li style="list-style-type: none;"><ol><li>ClickMeeting will not charge any fees for providing the Services;</li><li>all Event data, the Content, email messages, recordings, statistics, the Customer’s and Participants’ data will be retained within the Platform with limited access thereto;</li><li>your unique meeting URL will be retained;</li><li>you will still receive educational information and about changes in the Platform.</li></ol></li></ul><ol start="3"><li>The Account will be unfrozen automatically 60 days after suspension, unless the Customer does so himself/herself earlier. The fees shall be charged upon the resumption of the Account in accordance with the previously chosen subscription plan. If you do not unfreeze and pay for the Account during the above term or it proves impossible to charge the applicable fees, your Account will be closed.</li><li>You may terminate the Services at any time by cancelling the Account. You will continue to have access to the Platform through the end of your subscription period; your Account will be automatically closed at the end of that period. Account closure is considered the Agreement expiration.</li><li>Upon Agreement termination the Customer loses access to the Account and the functionality of the Platform &#8211; the Customer, in a limited period of time, may only reactivate and pay for the same Account with its Content. ClickMeeting reserves the right to refuse Account resumption without stating any reasons (particularly if ClickMeeting has previously terminated the Agreement or suspended the Platform).</li><li>We reserve the right to terminate the Agreement or suspend the Platform with immediate effect and to refuse any and all current or future use of the Services in the event that we are ordered to do so by any court or other public authority or if you violate material obligations resulting from these Terms of Service or applicable legal provisions. Below are listed activities we particularly regard as violations of our Terms of Service.</li></ol><ol><li style="list-style-type: none;"><ol><li>the Customer is in default of any payment due to ClickMeeting,</li><li>the Customer or any other person for which the Customer is responsible, engages in prohibited practices as defined in<a href="https://legal.clickmeeting.com/terms-of-service/general-terms-of-service/#12"> Section II of Terms of Service</a>,</li><li>the Customer breaches the rules on using our trademarks and other intellectual property,</li><li>the Customer provided grossly inaccurate, unreliable or false registrant contact details, or failed to keep such contact details up to date,</li><li>the Customer paid for the Services with payment instrument which they are not entitled to use</li></ol></li></ol><ol start="7"><li>Unless otherwise provided in the binding provisions of law or these Terms of Service, you shall not be entitled to any partial or total reimbursement or cancellation of any fees or payments already paid or which are due in accordance with <a href="https://legal.clickmeeting.com/terms-of-service/general-terms-of-service/#14">Section IV of these Terms of Service</a>. You are also required to pay all fees that accrue until the termination or expiration date irrespective of whether you will be actively using the Platform until such date.</li><li>We reserve the right to terminate the Agreement at any time without cause, with immediate effect, without incurring any liability in this respect, except that we will refund a pro rata portion of any prepaid amounts for the subscription to the Services.</li></ol><h2 id="section-112">XII. Final Provisions</h2><ol><li>If any provision of these Terms of Service is held invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.</li><li>You may save the content of these Terms of Service may by printing, saving to a media or downloading at any time from our websites (default address of the current version: <a href="https://legal.clickmeeting.com/terms-of-service/general-terms-of-service/)">https://legal.clickmeeting.com/terms-of-service/general-terms-of-service/)</a>. Previous versions of these Terms of Service are available at: <a href="https://legal.clickmeeting.com/archive-versions/">https://legal.clickmeeting.com/archive-versions/</a>.</li><li>ClickMeeting reserves the right to change these Terms of Service, at any time in the following circumstances:<ol><li><span data-contrast="none">if the need to introduce changes results directly from changes in </span><span data-contrast="none">the applicable law</span><span data-contrast="none"> or </span><span data-contrast="none">its</span><span data-contrast="none"> interpretation by authorized public authorities</span><span data-contrast="none">;</span></li><li><span data-contrast="none">if the need to introduce changes results from decisions of public authorities, final court decisions</span><span data-contrast="none">; </span></li><li><span data-contrast="none">the occurrence of other objective circumstances that ClickMeeting has no influence on and could not have foreseen, for example a change by a third party of the rules for providing the service that we use to provide the Services, termination or change of the terms of the agreement binding us with such third parties, the need to remove certain functions within the ClickMeeting Platform due to their unprofitability</span><span data-contrast="none">;</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li><li>there is a need to adapt these Terms of Services to the improvements introduced for Customers, new sales or service models, changed, expanded or new features offered within the ClickMeeting Platform;</li><li><span data-contrast="none">if the proposed changes are exclusively for the benefit of the </span><span data-contrast="none">Customer</span><span data-contrast="none">, including reducing the prices of electronic communication services or </span><span data-contrast="none">introducing</span><span data-contrast="none"> a new </span><span data-contrast="none">service;</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li><li><span data-contrast="none">if the proposed changes are exclusively administrative in nature and do not entail negative consequences for the </span><span data-contrast="none">Customer</span><span data-contrast="none">.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559738&quot;:0,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li></ol></li><li><span data-contrast="none">If we decide</span><span data-contrast="none"> to change th</span><span data-contrast="none">ese Terms of Service</span><span data-contrast="none">,</span><span data-contrast="none"> we will post the</span><span data-contrast="none"> information about the change on </span><span data-contrast="none">our</span><span data-contrast="none"> website, in the Account Panel or sent </span><span data-contrast="none">it </span><span data-contrast="none">to the </span><span data-contrast="none">Customer</span><span data-contrast="none"> to the email address assigned to the Account</span><span data-contrast="none">. </span><span data-contrast="none">T</span><span data-contrast="none">he informatio</span><span data-contrast="none">n</span> <span data-contrast="none">will be sent </span><span data-contrast="none">with a notice of 1 month, unless the publication of a legal act from which the need for changes results takes place with a notice of less than one month before its entry into force or such a </span><span data-contrast="none">period results</span><span data-contrast="none"> from a decision of a public authority. The amended document </span><span data-contrast="none">will</span><span data-contrast="none"> apply to all new </span><span data-contrast="none">Customers</span><span data-contrast="none"> and existing </span><span data-contrast="none">Custome</span><span data-contrast="none">rs</span><span data-contrast="none">, unless they file an objection and terminate the Agreement no later than the date </span><span data-contrast="none">the changes enter into force</span><span data-contrast="none">.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li><li><span data-contrast="none">Neither Party may assign its rights or obligations under the Agreement without the prior consent of the other Party, which consent shall not be unreasonably withheld or delayed. Notwithstanding the foregoing, ClickMeeting may assign the Agreement or any of its rights or obligations under the Agreement upon simple notice to the Customer, at least electronically, in connection with a merger, acquisition, corporate reorganization, sale or lease of all or an organized part of its assets used to provide the </span><span data-contrast="none">Platform</span><span data-contrast="none">.</span><span data-contrast="none"> </span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16711164,&quot;335559738&quot;:0,&quot;335559739&quot;:144,&quot;335559740&quot;:240,&quot;335559746&quot;:60}"> </span></li><li>These Terms of Service shall be interpreted and construed in accordance with, and governed by, the laws of the Republic of Poland, excluding any such laws that might direct the application of the laws of another jurisdiction. The Polish court (with the venue of ClickMeeting’ registered office) shall be the governing jurisdiction, after exhausting the complaint procedure before ClickMeeting.</li></ol><p><span class="TextRun SCXW98463807 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW98463807 BCX0" data-ccp-parastyle="Normal (Web)">The Terms of Service in this version are valid from 202</span><span class="NormalTextRun SCXW98463807 BCX0" data-ccp-parastyle="Normal (Web)">4</span><span class="NormalTextRun SCXW98463807 BCX0" data-ccp-parastyle="Normal (Web)">-10</span><span class="NormalTextRun SCXW98463807 BCX0" data-ccp-parastyle="Normal (Web)">-31</span><span class="NormalTextRun SCXW98463807 BCX0" data-ccp-parastyle="Normal (Web)">.</span></span><span class="EOP SCXW98463807 BCX0" 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