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no-repeat center center;} /* these elements are buttons, and may need to have additional styles reset to avoid unwanted base styles */ #cboxPrevious, #cboxNext, #cboxSlideshow, #cboxClose {border:0; padding:0; margin:0; overflow:visible; width:auto; background:none; } /* avoid outlines on :active (mouseclick), but preserve outlines on :focus (tabbed navigating) */ #cboxPrevious:active, #cboxNext:active, #cboxSlideshow:active, #cboxClose:active {outline:0;} #cboxSlideshow{position:absolute; top:-20px; right:90px; color:#fff;} #cboxPrevious{position:absolute; top:50%; left:5px; margin-top:-32px; background: var(--controlsIcon) no-repeat top left; width:28px; height:65px; text-indent:-9999px;} #cboxPrevious:hover{background-position:bottom left;} #cboxNext{position:absolute; top:50%; right:5px; margin-top:-32px; background: var(--controlsIcon) no-repeat top right; width:28px; height:65px; text-indent:-9999px;} #cboxNext:hover{background-position:bottom right;} #cboxClose{position:absolute; top:5px; right:5px; display:block; background: var(--controlsIcon) no-repeat top center; width:38px; height:19px; text-indent:-9999px;} #cboxClose:hover{background-position:bottom center;} .pre-wrapper{ position:relative; } .pre-wrapper pre{ padding-top: 25px; } .pre-wrapper .copy-snippet { border-radius: 0; min-width:55px; background: none repeat scroll 0 0 transparent; border: 1px solid #bbb; color: #26589F; font-family: 'HELEVETICA',sans-serif; font-size: 12px; font-weight: normal; line-height: 1.42rem; margin: 0; padding: 0px 5px; text-align: center; text-decoration: none; text-indent: 0; position:absolute; background:#ccc; top:0; left:0; } .pre-wrapper .copy-snippet:disabled{ color:#555; } .copyButton {font-size: 9px;} .faq-article { width: 100%; height: auto; min-height: 600px; border-radius: 10px; display: flex; flex-direction: column; background-color: #1c2330; color: #fff; margin: 55px 0; } .faq-context { display: block; padding: 20px 50px 17px 30px; background-color: #262f41; color: #fff; border-top-left-radius: 10px; border-top-right-radius: 10px; box-shadow: #222 0 10px 12px -6px; z-index: 99; } .faq-customer, .faq-answer { max-width: 60%; margin: 20px 30px; padding: 10px 18px; border-radius: 15px; z-index: 9999; } .faq-customer { align-self: flex-end; background-image: linear-gradient(to left, #ffbd39, #fa9531); border-image: linear-gradient(to left, #FFBD39, #FA9531); box-shadow: #111 0 10px 12px -6px; opacity: 0; animation: 1s .5s forwards faq-fadeIn; } .faq-answer { align-self: flex-start; background-color: #262f41; color: #fff; margin-top: 10px; margin-bottom: 50px; box-shadow: #111 0 10px 12px -6px; opacity: 0; animation: 1s 1s forwards faq-fadeIn; } @keyframes faq-fadeIn { 0% { opacity: 0; } 100% { opacity: 1; } } @media (max-width: 700px) { .faq-customer, .faq-answer { max-width: 100%; } .faq-context { padding: 20px 20px 17px 20px; } } .page-article td { border: none; } table { width:100%; margin-top: 30px; } th.header { background-image: linear-gradient(to bottom right, rgb(255,189,57), rgb(250,149,49)); border-top-left-radius: 10px; border-top-right-radius:10px; border-bottom: none !important; color: white; } th, td { border-bottom: 1px solid #444 !important; } th { font-weight: bold; text-align: center; padding: 10px; } #mainButton { background: linear-gradient(90deg,#ffbd39 0,#fa9531 100%); } #mainButton:hover { background: linear-gradient(90deg,#ffbd39 0,#ffbd39 100%) !important; } .main_button, .main_button > *, .multiwidget, .multiwidget > *, .multiwidget li img { box-sizing: content-box !important; vertical-align: initial !important; } .main_button { position: fixed; bottom: 20px; right: 20px; padding: 10px 16px; border-radius: 15px; width: 165px; height: 56px; cursor: pointer; box-shadow: 0 0.25em 2em rgba(0,0,0,0.12); z-index: 9999; } .main_button img { width: 56px; border-radius: 50%; box-shadow: 0 0.25em 2em rgba(0,0,0,0.12); float: right; display: inline-block !important; padding: 0 !important; } .main_button span { position: relative; top: 15px; left: 5px; font-size: 16px; font-weight: 600; font-family: "Poppins","Helvetica Neue",Helvetica,Arial,sans-serif; color: white; } #multiwidget { bottom: -350px; opacity: 0; transition: .5s; } .multiwidget { background-color: white; font-family: "Poppins","Helvetica Neue",Helvetica,Arial,sans-serif; position: fixed; right: 20px; text-align: right; box-shadow: 0 0.25em 2em rgba(0,0,0,0.12); width: 260px; height: 370px; border-radius: 15px; z-index: 9999; } .multiwidget span { font-weight: 300; padding: 0px 10px; font-size: 40px; cursor: pointer; } .multiwidget ul { padding-right: 10px; padding-left: 10px; width: 240px; margin-top: 10px; } .multiwidget li { list-style-type: none; background-color: white; cursor: pointer; transition: .3s; margin-bottom: 6px; margin-left: 0; padding-top: 6px; padding-right: 6px; border-radius: 15px; font-weight: 600; } .multiwidget li img { width: 56px; margin-left: 16px; box-shadow: 0 0.25em 2em rgba(0,0,0,0.12); border-radius: 50%; display: inline-block !important; padding: 0 !important; } .multiwidget li font { position: relative; bottom: 22px; color: #333; font-size: 16px; } .multiwidget a { text-decoration: none; color: #111; } .multiwidget li.form:hover { background-color: #fee0e4; } .multiwidget li.mess:hover { background-color: #efe6f8; } .multiwidget li.what:hover { background-color: #daf4e7; } .multiwidget li.chat:hover { background-color: #feefe0; } .multiwidget li.ai:hover { background-color: #e4effd; } #service_status { width: 90%; height: auto; margin: 5%; position: relative; bottom: -20px; } .okay { background-color: #4cbb17; border: 2px solid #4cbb17; border-radius: 10px; padding: 5px 10px 5px 5px; text-align: left; height: 43px; } .outage { background-color: #e60000; border: 2px solid #e60000; border-radius: 10px; padding: 5px 10px 5px 5px; text-align: left; height: 43px; } .degradation { background-color: #ff7900; border: 2px solid #ff7900; border-radius: 10px; padding: 5px 10px 5px 5px; text-align: left; height: 43px; } .okay img, .outage img, .degradation img { width: 30px; border-radius: 50%; vertical-align: top; float: left; display: inline-block !important; padding: 0 !important; } .okay .status-title, .outage .status-title, .degradation .status-title { font-size: 12px; font-weight: 700; font-family: "Poppins","Helvetica Neue",Helvetica,Arial,sans-serif; color: white; float: left; margin: 0px 0px 0px 5px; } .okay .status-link a, .outage .status-link a, .degradation .status-link a { font-size: 10px; font-weight: 500; font-family: "Poppins", "Helvetica Neue", Helvetica, Arial, sans-serif; color: white; position: relative; top: -10px; left: 5px; } .okay.pulse-button { box-shadow: 0 0 0 0 rgba(76, 187, 23, 0.5); -webkit-animation: pulse 1.5s infinite; } .outage.pulse-button { box-shadow: 0 0 0 0 rgba(230, 0, 0, 0.5); -webkit-animation: pulse 1.5s infinite; } .degradation.pulse-button { box-shadow: 0 0 0 0 rgba(255, 121, 0, 0.5); -webkit-animation: pulse 1.5s infinite; } @-webkit-keyframes pulse { 0% { -moz-transform: scale(1); -ms-transform: scale(1); -webkit-transform: scale(1); transform: scale(1); } 70% { -moz-transform: scale(1.01); -ms-transform: scale(1.01); -webkit-transform: scale(1.01); transform: scale(1.01); box-shadow: 0 0 0 10px rgba(0, 0, 0, 0); } 100% { -moz-transform: scale(1); -ms-transform: scale(1); -webkit-transform: scale(1); transform: scale(1); box-shadow: 0 0 0 0 rgba(0, 0, 0, 0); } } #multiwidget_contact { background-color: #ffffff; position: fixed; bottom: -101%; right: 18px; border-radius: 18px; box-shadow: 0 5px 15px 0 #ddd; width: 400px; height: 550px; padding: 20px; transition: .5s; z-index: 9999; margin-bottom: 18px; } #multiwidget_contact span { position: absolute; right: 20px; font-weight: 300; font-size: 40px; cursor: pointer; } #multiwidget_contact iframe { height: 100% !important; } div[id*='b_82dc6d83'] { display: none; } .okay { visibility: hidden !important; } @media (max-width: 420px) { #multiwidget_contact { right: 0 !important; margin-bottom: 0 !important; border-radius: 0 !important; height: 100% !important; width: 100% !important; } } .main_button img { margin: 0 !important; } .multiwidget li img { margin: 0 0 0 16px !important; } .main_button span { top: 17px !important; } .okay img, .outage img, .degradation img { margin: 0 !important; } </style> <title>LiveAgent support portal</title> <meta property="og:title" content="LiveAgent support portal" /> <meta property="og:image" content="//support.qualityunit.com/themes/kb/minimalist/img/default_logo.png" /> </head> <body class="montana page-home"> <div id="top"></div> <nav class="navbar"> <div class="container"> <a class="navbar-brand KBLogo" href="/"></a> <input class="menu-btn" type="checkbox" id="menu-btn"> <label class="menu-icon" for="menu-btn"><span class="navicon"></span></label> <div id="navbar" class="navbar-collapse collapse"> <ul id="menu-header-menu" class="nav 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