Microsoft Customer Stories

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See how Microsoft tools help companies run their business."> <meta name="keywords" content="Microsoft, customers, stories, business, software, tools, services, use case, global, collaboration, vendor, story search, office, Azure, Windows, Windows server, Cloud platfom, Visual Studio, .NET, dotnet core, devices, Xbox, Bing, Skype, Power BI, Dynamics" /> <meta name="SkipLegacyForWcpConsent" content="true" /> <meta property="og:locale" content="en-us"> <meta property="og:type" content="article"> <meta property="og:title" content="FNHA transforms healthcare delivery with Dynamics 365, speeds nursing functions dramatically"> <meta property="og:description" content="The First Nations Health Authority (FNHA) provides community-based services that are primarily focused on health promotion and disease prevention―including but not limited to primary health care, mental health and wellness, and communicable disease control, along with health benefits administration―to more than 200 First Nations communities across British Columbia (BC). These include remote communities that are accessible only by boat or plane. FNHA needed to transform its workflows from pen and paper, spreadsheets, and disparate databases to a consistent, accessible, and automated tracking system for better patient interactions. This unique Canadian health authority built a solution based on Microsoft Dynamics 365 Customer Service and Microsoft Power Platform to exchange data across internal and external systems, making some functions dramatically faster."> <meta property="og:site_name" content="Microsoft Customers Stories"> <meta property="og:image" content="https://ms-f7-sites-prod-cdn.akamaized.net/docs/stories/1609893661582873392-first-nations-health-authority-health-provider-dynamics-365/resources/308bae7a-56bc-498c-a7aa-7c0da687440b/asset1609912519949996777_1609912519949996777"> <meta property="og:image:height" content="270"> <meta property="og:image:width" content="480"> <meta property="twitter:card" content="summary_large_image"> <meta property="twitter:site" content="Microsoft Customers Stories"> <meta property="twitter:title" content="FNHA transforms healthcare delivery with Dynamics 365, speeds nursing functions dramatically"> <meta property="twitter:text:title" content="FNHA transforms healthcare delivery with Dynamics 365, speeds nursing functions dramatically"> <meta property="twitter:description" content="The First Nations Health Authority (FNHA) provides community-based services that are primarily focused on health promotion and disease prevention―including but not limited to primary health care, mental health and wellness, and communicable disease control, along with health benefits administration―to more than 200 First Nations communities across British Columbia (BC). These include remote communities that are accessible only by boat or plane. FNHA needed to transform its workflows from pen and paper, spreadsheets, and disparate databases to a consistent, accessible, and automated tracking system for better patient interactions. This unique Canadian health authority built a solution based on Microsoft Dynamics 365 Customer Service and Microsoft Power Platform to exchange data across internal and external systems, making some functions dramatically faster."> <meta property="twitter:image" content="https://ms-f7-sites-prod-cdn.akamaized.net/docs/stories/1609893661582873392-first-nations-health-authority-health-provider-dynamics-365/resources/308bae7a-56bc-498c-a7aa-7c0da687440b/asset1609912519949996777_1609912519949996777"> <meta name="ms.env" content="prod" /> <meta name="awa-env" content="prod" /> <meta name="awa-market" content="en-us" /> <meta name="ms.sitever" content="2017.07.17.CustomerStoriesSite" /> <meta name="ms.loc" content="US" /> <meta name="ms.lang" content="en" /> <title>Microsoft Customer Stories</title> <script type="text/javascript"> let link = document.createElement('link'); link.rel = 'canonical'; link.href = window.location.origin + window.location.pathname; document.head.appendChild(link); 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