CINXE.COM

urBeats Earbuds Support - Beats by Dre

<!doctype html> <meta charset="utf-8"/> <html class=" " lang="en-US"> <head> <meta name="viewport" content="width=device-width, initial-scale=1"/> <title>urBeats Earbuds Support - Beats by Dre</title> <link rel="icon" href="/assets/resources/images/beats_logo.png"/> <link rel="apple-touch-icon" href="/assets/resources/images/beats_logo.png"/> <meta name="google-site-verification" content="mHFbKuknAMAodbNS_O9wxS4TJxU8ezn6yKmxE5-iTqo"/> <meta name="theme-color" content="#ffffff"/> <!-- fallback incase media isn't supported --> <meta name="theme-color" content="#ffffff" media="(prefers-color-scheme: light)"/> <meta name="theme-color" content="#161616" media="(prefers-color-scheme: dark)"/> <script> function handleFontAwesomeError() { let faCss = document.createElement("link"); faCss.rel = "stylesheet"; faCss.type = "text/css"; faCss.href = "/etc.clientlibs/beats/clientlibs/site/fontAwesome.css"; document.head.appendChild(faCss); } </script> <script src="https://kit.fontawesome.com/0b8e87e866.js" onerror="handleFontAwesomeError()" crossorigin="anonymous"></script> <meta property="og:type" content="product support"/> <meta property="og:url" content="https://www.beatsbydre.com/support/earbuds/urbeats"/> <meta property="og:image" content="https://www.beatsbydre.com/content/dam/beats-support/global/images/og/urbeats-global-og-image.jpg"/> <meta property="og:title" content="urBeats Support"/> <meta property="og:description" content="Find all the topics and resources you need for your urBeats."/> <meta property="og:locale" content="en_US"/> <meta property="og:site_name" content="Beats by Dre"/> <meta property="twitter:card" content="summary_large_image"/> <meta property="twitter:site" content="@beatsbydre"/> <meta name="robots" content="follow,index"/> <meta name="description" content="Browse urBeats earbuds support topics at BeatsbyDre.com."/> <meta name="referrer" content="no-referrer-when-downgrade"/> <link rel="canonical" href="https://www.beatsbydre.com/support/earbuds/urbeats"/> <link rel="alternate" href="https://www.beatsbydre.com/it/support/earbuds/urbeats" hreflang="it-IT"/> <link rel="alternate" href="https://www.beatsbydre.com/fr/support/earbuds/urbeats" hreflang="fr-FR"/> <link rel="alternate" href="https://www.beatsbydre.com/be-nl/support/earbuds/urbeats" hreflang="nl-BE"/> <link rel="alternate" href="https://www.beatsbydre.com/ch-fr/support/earbuds/urbeats" hreflang="fr-CH"/> <link rel="alternate" href="https://www.beatsbydre.com/au/support/earbuds/urbeats" hreflang="en-AU"/> <link rel="alternate" href="https://www.beatsbydre.com/jp/support/earbuds/urbeats" hreflang="ja-JP"/> <link rel="alternate" href="https://www.beatsbydre.com/nl/support/earbuds/urbeats" hreflang="nl-NL"/> <link rel="alternate" href="https://www.beatsbydre.com/ru/support/earbuds/urbeats" hreflang="ru-RU"/> <link rel="alternate" href="https://www.beatsbydre.com/uk/support/earbuds/urbeats" hreflang="en-GB"/> <link rel="alternate" href="https://www.beatsbydre.com/mx/support/earbuds/urbeats" hreflang="es-MX"/> <link rel="alternate" href="https://www.beatsbydre.com/hk/support/earbuds/urbeats" hreflang="en-HK"/> <link rel="alternate" href="https://www.beatsbydre.com/de/support/earbuds/urbeats" hreflang="de-DE"/> <link rel="alternate" href="https://www.beatsbydre.com/ca-fr/support/earbuds/urbeats" hreflang="fr-CA"/> <link rel="alternate" href="https://www.beatsbydre.com.cn/support/earbuds/urbeats" hreflang="zh-CN"/> <link rel="alternate" href="https://www.beatsbydre.com/hk-zh/support/earbuds/urbeats" hreflang="zh-HK"/> <link rel="alternate" href="https://www.beatsbydre.com/kr/support/earbuds/urbeats" hreflang="ko-KR"/> <link rel="alternate" href="https://www.beatsbydre.com/ie/support/earbuds/urbeats" hreflang="en-IE"/> <link rel="alternate" href="https://www.beatsbydre.com/br/support/earbuds/urbeats" hreflang="pt-BR"/> <link rel="alternate" href="https://www.beatsbydre.com/tw/support/earbuds/urbeats" hreflang="zh-TW"/> <link rel="alternate" href="https://www.beatsbydre.com/at/support/earbuds/urbeats" hreflang="de-AT"/> <link rel="alternate" href="https://www.beatsbydre.com/ch-de/support/earbuds/urbeats" hreflang="de-CH"/> <link rel="alternate" href="https://www.beatsbydre.com/support/earbuds/urbeats" hreflang="en-US"/> <link rel="alternate" href="https://www.beatsbydre.com/sg/support/earbuds/urbeats" hreflang="en-SG"/> <link rel="alternate" href="https://www.beatsbydre.com/se/support/earbuds/urbeats" hreflang="sv-SE"/> <link rel="alternate" href="https://www.beatsbydre.com/es/support/earbuds/urbeats" hreflang="es-ES"/> <link rel="alternate" href="https://www.beatsbydre.com/be-fr/support/earbuds/urbeats" hreflang="fr-BE"/> <link rel="alternate" href="https://www.beatsbydre.com/ca/support/earbuds/urbeats" hreflang="en-CA"/> <script type="application/ld+json"> { "@context": "http://schema.org", "@id": "https://www.beatsbydre.com/#organization", "@type": "Organization", "name": "Beats by Dre", "url": "https://www.beatsbydre.com/", "logo": "https://www.beatsbydre.com/content/dam/beats/global/logo.svg", "contactPoint": [ { "@type": "ContactPoint", "telephone": "+1-800-442-4000", "contactType": "customer service", "areaServed": [ "US" ] } ], "sameAs": [ "http://www.wikidata.org/entity/Q1961036", "https://www.youtube.com/user/Officialbeatsbydrdre", "https://twitter.com/beatsbydre", "https://www.facebook.com/beatsbydre/", "https://www.linkedin.com/company/beats-by-dr.-dre", "https://www.instagram.com/beatsbydre/" ] } </script> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [{"@type":"ListItem","position":1,"name":"Beats by Dre","item":"https://www.beatsbydre.com/"},{"@type":"ListItem","position":2,"name":"Support","item":"https://www.beatsbydre.com//support"},{"@type":"ListItem","position":3,"name":"urBeats","item":"https://www.beatsbydre.com/support/earbuds/urbeats"}] } </script> <link rel="preload" href="https://use.typekit.net/af/7d4af5/0000000000000000000178a8/27/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n9&v=3" as="font" type="font/woff" crossorigin/> <link rel="preload" href="https://use.typekit.net/af/cde90e/0000000000000000000178a6/27/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n4&v=3" as="font" type="font/woff" crossorigin/> <link rel="preload" href="https://use.typekit.net/af/d7bb7b/0000000000000000000178a7/27/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n7&v=3" as="font" type="font/woff" crossorigin/> <link rel="stylesheet" href="/etc.clientlibs/beats/clientlibs/site/base.min.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/beats_support/clientlibs/base.min.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/beats/clientlibs/site/pdpPage.min.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/beats/clientlibs/site/featurePage.min.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/beats/clientlibs/overwrites/global.min.css" type="text/css"> <script> window.adobeDataLayer = window.adobeDataLayer || [] ; </script> <!-- prehiding snippet for Adobe Target with asynchronous Launch deployment --> <script> (function(g,b,d,f){(function(a,c,d){if(a){var e=b.createElement("style");e.id=c;e .innerHTML=d;a.appendChild(e)}})(b.getElementsByTagName("head")[0],"at-body-style",d) ;setTimeout(function(){var a=b.getElementsByTagName("head")[0];if(a){var c=b.getElementById("at-body-style");c&&a.removeChild(c)}},f)})(window,document,"body {opacity: 0 !important}",3E3); </script> <script> window.digitalData= {"pageInfo":{"pageName":"beatsbydre:support:en:urBeats"}}; </script> <script src="/etc.clientlibs/beats/clientlibs/analytics-prod/resources/2f3b56537a5a/a62218abd162/launch-30681266d3ea.js" async></script> <noscript> <style type="text/css"> [data-skrollex] { opacity:1 !important; } .invisible { visibility: visible !important; } </style> </noscript> </head> <body class="no-js styles-loaded support"> <div id="main"> <section class="main-header" data-analytics-module="primary-nav" data-analytics-region="global-navigation"> <div class="main-header__container"> <header class="main-header__content"> <nav role="navigation" aria-label="navigation" class="main-nav"> <button aria-haspopup="true" aria-expanded="false" aria-controls="mobile-nav" aria-label="menu" class="hamburger hide-md hide-lg-up " data-analytics-click="" data-analytics-link-type="siteClick" data-analytics-label="Hamburger Menu - Close"> <span class="hamburger__top"></span> <span class="hamburger__middle"></span> <span class="hamburger__bottom"></span> </button> <ul id="mobile-nav" role="list" aria-label="Global" class="main-nav__mobile"> <li role="presentation" class="main-nav__item main-nav__item--link"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Shop (Mobile)" class="nav-link" href="/products">Shop</a> </li> <li role="presentation" class="main-nav__item main-nav__item--link"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Gift Guide (Mobile)" class="nav-link" href="/promotions"><span style="color: rgb(227,24,55);">Gift Guide <i class="fa-sharp fa-regular fa-gifts"></i></span></a> </li> <li role="presentation" class="main-nav__item main-nav__item--link"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Collaborations (Mobile)" class="nav-link" href="/collaborations">Collaborations</a> </li> <li role="presentation" class="main-nav__item main-nav__item--link"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Support (Mobile)" class="nav-link" href="/support">Support</a> </li> </ul> <div class="main-nav__logo"> <a data-analytics-click data-resp-exclude data-analytics-link-type="supportClick" data-analytics-label="Beats Logo" class="beats-logo header-icon" aria-label="Beats by Dre Homepage" href="/"> <img data-resp-exclude src="/content/dam/beats/global/logos/beats-logo-161616.png" aria-hidden="true" alt="Beats Logo"/> </a> </div> <ul role="presentation" class="main-nav__list"> <li role="presentation" class="main-nav__item hide-sm"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Shop (Desktop)" class="nav-link" href="/products">Shop</a> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Gift Guide (Desktop)" class="nav-link" href="/promotions"><span style="color: rgb(227,24,55);">Gift Guide <i class="fa-sharp fa-regular fa-gifts"></i></span></a> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Support (Desktop)" class="nav-link" href="/support">Support</a> </li> </ul> <div class="main-nav__search"> <button class="search__trigger__external" type="button" aria-label="Search" aria-haspopup="true"> <i class="fa-sharp fa-solid fa-magnifying-glass"></i> </button> </div> </nav> </header> <div id="search-el" data-trigger-visible="false"></div> </div> <div class="header-spacer" aria-hidden="true"></div> </section> <div> </div> <!-- Start page content here --> <div class="support landing" role="main" id="maincontent"> <div><div class="fullWidthBgContainerV2 parsys section"> <style type="text/css"> .bbd-full-width-container.bg-color-match-enabled.id-8f64ba80-4bfe-3413-a193-a91182e23ea9 { background: #FFFFFF; } @media screen and (min-width: 1024px) { .bbd-full-width-container.id-8f64ba80-4bfe-3413-a193-a91182e23ea9:not(.bg-color-match-enabled) { background: #FFFFFF; } .bbd-full-width-container.id-8f64ba80-4bfe-3413-a193-a91182e23ea9 .outer-container { width: 84%; max-width: 1180px; } } @media screen and (min-width: 768px) and (max-width: 1023px) { .bbd-full-width-container.id-8f64ba80-4bfe-3413-a193-a91182e23ea9:not(.bg-color-match-enabled) { background: #FFFFFF; } .bbd-full-width-container.id-8f64ba80-4bfe-3413-a193-a91182e23ea9 .outer-container { width: 90%; max-width: 100%; } } @media screen and (max-width: 767px) { .bbd-full-width-container.id-8f64ba80-4bfe-3413-a193-a91182e23ea9:not(.bg-color-match-enabled) { background: #FFFFFF; } .bbd-full-width-container.id-8f64ba80-4bfe-3413-a193-a91182e23ea9 .outer-container { width: 95%; max-width: 100%; } } </style> <section class="bbd-component bbd-full-width-container id-8f64ba80-4bfe-3413-a193-a91182e23ea9" data-desktop-bg-color="#FFFFFF"> <div class="outer-container"> <div class="content-container"> <div><div class="genericSpacing parbase section"> <style> @media screen and (min-width: 1024px) { .spacing-87aa7301-8f42-344f-bf2a-f15ed9c6e99d { padding-top: 80px; background-color: ; }} @media screen and (min-width: 768px) and (max-width: 1023px) { .spacing-87aa7301-8f42-344f-bf2a-f15ed9c6e99d { padding-top: 45px; background-color: ; }} @media screen and (max-width: 767px) { .spacing-87aa7301-8f42-344f-bf2a-f15ed9c6e99d { padding-top: 30px; background-color: ; }} </style> <section class="bbd-component generic-spacing spacing-87aa7301-8f42-344f-bf2a-f15ed9c6e99d"></section> </div> <div class="beatsRTE parbase section"><!-- This components accepts free text from authors and renders --> <style> .rte-container-8ba5e621-4384-3f57-b8ad-78496ff11d4e { position: relative; z-index: 3; } @media (min-width: 1024px) { .rte-container-8ba5e621-4384-3f57-b8ad-78496ff11d4e.beatsRTE-desktoptext { display: block; } } @media (min-width: 768px) and (max-width: 1023px) { .rte-container-8ba5e621-4384-3f57-b8ad-78496ff11d4e.beatsRTE-tablettext { display: block; } } @media (max-width: 767px) { .rte-container-8ba5e621-4384-3f57-b8ad-78496ff11d4e.beatsRTE-mobiletext { display: block; } } </style> <section class="bbd-component bbd-rte-container" data-analytics-scroll> <div class="rte-container-8ba5e621-4384-3f57-b8ad-78496ff11d4e beatsRTE-desktoptext component-section-spacing beatsRTE"> <h1 style="margin: 0; text-align: center;"><span class="pdp-lrg-header rte-plg-el" style="color: #161616; text-transform: uppercase; font-size: calc(1.92vw + 72.31px); line-height: 0.9; letter-spacing: -1px; max-width: calc(100vw - (1.92vw + 72.31px)); word-break: keep-all; font-weight: inherit;">urBeats Support</span></h1> </div> <div class="rte-container-8ba5e621-4384-3f57-b8ad-78496ff11d4e beatsRTE-tablettext component-section-spacing beatsRTE"> <h1 style="margin: 0; text-align: center;"><span class="pdp-lrg-header rte-plg-el" style="color: #161616; text-transform: uppercase; font-size: calc(9.41vw + -5.28px); line-height: .9; letter-spacing: -1px; word-break: keep-all; font-weight: inherit;">urBeats Support</span></h1> </div> <div class="rte-container-8ba5e621-4384-3f57-b8ad-78496ff11d4e beatsRTE-mobiletext component-section-spacing beatsRTE"> <h1 style="margin: 0 0 10px 0; text-align: center;"><span class="pdp-lrg-header rte-plg-el" style="color: #161616; text-transform: uppercase; font-size: 1.4em; line-height: 1; letter-spacing: -1px; word-break: keep-all; font-weight: inherit;">urBeats Support</span></h1> </div> </section> </div> <div class="genericSpacing parbase section"> <style> @media screen and (min-width: 1024px) { .spacing-e77da22d-eda8-31df-8c35-036a7a9fb4f7 { padding-top: 40px; background-color: ; }} @media screen and (min-width: 768px) and (max-width: 1023px) { .spacing-e77da22d-eda8-31df-8c35-036a7a9fb4f7 { padding-top: 30px; background-color: ; }} @media screen and (max-width: 767px) { .spacing-e77da22d-eda8-31df-8c35-036a7a9fb4f7 { padding-top: 10px; background-color: ; }} </style> <section class="bbd-component generic-spacing spacing-e77da22d-eda8-31df-8c35-036a7a9fb4f7"></section> </div> </div> </div> </div> </section> </div> <div class="fullWidthBgContainerV2 parsys section"> <style type="text/css"> .bbd-full-width-container.bg-color-match-enabled.id-e303d359-f458-3701-bfc9-0c5649128819 { background: #FFFFFF; } @media screen and (min-width: 1024px) { .bbd-full-width-container.id-e303d359-f458-3701-bfc9-0c5649128819:not(.bg-color-match-enabled) { background: #FFFFFF; } .bbd-full-width-container.id-e303d359-f458-3701-bfc9-0c5649128819 .outer-container { width: 84%; max-width: 1180px; } } @media screen and (min-width: 768px) and (max-width: 1023px) { .bbd-full-width-container.id-e303d359-f458-3701-bfc9-0c5649128819:not(.bg-color-match-enabled) { background: #FFFFFF; } .bbd-full-width-container.id-e303d359-f458-3701-bfc9-0c5649128819 .outer-container { width: 90%; max-width: 100%; } } @media screen and (max-width: 767px) { .bbd-full-width-container.id-e303d359-f458-3701-bfc9-0c5649128819:not(.bg-color-match-enabled) { background: #FFFFFF; } .bbd-full-width-container.id-e303d359-f458-3701-bfc9-0c5649128819 .outer-container { width: 95%; max-width: 100%; } } </style> <section class="bbd-component bbd-full-width-container id-e303d359-f458-3701-bfc9-0c5649128819" data-desktop-bg-color="#FFFFFF"> <div class="outer-container"> <div class="content-container"> <div><div class="imageAndText section"> <style type="text/css"> @media screen and (min-width: 768px) and (max-width: 1023px) { } @media screen and (min-width: 1024px) { /* styles to set custom maxWidth for text */ } </style> <section class="bbd-component bbd-1X-flip bbd-img-text-component id-1c038f8d-7eb1-36ec-919f-e98d80039772" data-analytics-scroll> <div class="content-wrapper desktop-side-by-side-config-1x "> <section class="bbd-1X-image bbd-1X-flip " data-bbd-anim-target="true"> <div class="content-column"> <div class="lg-6 md-12 sm-12 bbd-1X-image-picture-block "> <div class="pyt-target"> <picture class="beats-picture "> <source media="(min-width: 1024px)" data-srcset="/content/dam/beats-support/global/images/product-hero/urbeats-support.jpg.large.2x.jpg 2x"/> <source media="(min-width: 768px) and (max-width: 1023px)" data-srcset="/content/dam/beats-support/global/images/product-hero/urbeats-support.jpg.medium.2x.jpg 2x"/> <source media="(max-width: 767px)" data-srcset="/content/dam/beats-support/global/images/product-hero/urbeats-support.jpg.small.2x.jpg 2x"/> <img data-resp-exclude class="bbd-media-image " data-lazy="" data-src="/content/dam/beats-support/global/images/product-hero/urbeats-support.jpg.large.2x.jpg" data-srcset="/content/dam/beats-support/global/images/product-hero/urbeats-support.jpg.large.2x.jpg 2x"/> </picture> </div> </div> <div class="lg-6 md-12 sm-12 bbd-1X-image-text-column "> <div class="bbd-1X-image-text-block"> <div class="show-desktop"> <h2 style="color: #000; font-size: 2.3125em; letter-spacing: -.8px; font-weight: 700; line-height: 1.1 !important; word-break: keep-all;">Passive noise isolation</h2> <p style="margin-top: 20px;"><span class="pdp-lrg-body rte-plg-el" style="color: #161616;">Noise-isolating earbuds block out ambient sounds physically. Adjustable-fit eartips on earbuds minimize unwanted external noise. These barriers also help prevent people around you from hearing your music.</span></p> </div> <div class="show-tablet"><h2 style="color: #000; font-size: 2.3125em; letter-spacing: -.8px; font-weight: 700; line-height: 1.1 !important; word-break: keep-all;">Passive noise isolation</h2> <p style="margin-top: 20px;"><span class="pdp-lrg-body rte-plg-el" style="color: #161616;">Noise-isolating earbuds block out ambient sounds physically. Adjustable-fit eartips on earbuds minimize unwanted external noise. These barriers also help prevent people around you from hearing your music.</span></p></div> <div class="show-mobile"><h2 style="color: #000; font-size: 2em; letter-spacing: -.8px; font-weight: 700; line-height: 1.1 !important; word-break: keep-all;">Passive noise isolation</h2> <p style="margin-top: 20px;"><span class="pdp-lrg-body rte-plg-el" style="color: #161616;">Noise-isolating earbuds block out ambient sounds physically. Adjustable-fit eartips on earbuds minimize unwanted external noise. These barriers also help prevent people around you from hearing your music.</span></p></div> </div> </div> </div> </section> </div> </section> </div> <div class="genericSpacing parbase section"> <style> @media screen and (min-width: 1024px) { .spacing-7b75f454-d6a4-32bd-a01d-4732d9f5e6cd { padding-top: 80px; background-color: ; }} @media screen and (min-width: 768px) and (max-width: 1023px) { .spacing-7b75f454-d6a4-32bd-a01d-4732d9f5e6cd { padding-top: 60px; background-color: ; }} @media screen and (max-width: 767px) { .spacing-7b75f454-d6a4-32bd-a01d-4732d9f5e6cd { padding-top: 30px; background-color: ; }} </style> <section class="bbd-component generic-spacing spacing-7b75f454-d6a4-32bd-a01d-4732d9f5e6cd"></section> </div> </div> </div> </div> </section> </div> <div class="genericSpacing parbase section"> <style> @media screen and (min-width: 1024px) { .spacing-376304a8-2428-3b65-8894-2112fa065ad8 { padding-top: 2px; background-color: #DDD; }} @media screen and (min-width: 768px) and (max-width: 1023px) { .spacing-376304a8-2428-3b65-8894-2112fa065ad8 { padding-top: 2px; background-color: #DDD; }} @media screen and (max-width: 767px) { .spacing-376304a8-2428-3b65-8894-2112fa065ad8 { padding-top: 2px; background-color: #DDD; }} </style> <section class="bbd-component generic-spacing spacing-376304a8-2428-3b65-8894-2112fa065ad8"></section> </div> <div class="fullWidthBgContainerV2 parsys section"> <style type="text/css"> .bbd-full-width-container.bg-color-match-enabled.id-5ace6e81-5b71-3711-9c23-9d27ffce857a { background: transparent; } @media screen and (min-width: 1024px) { .bbd-full-width-container.id-5ace6e81-5b71-3711-9c23-9d27ffce857a:not(.bg-color-match-enabled) { background: transparent; } .bbd-full-width-container.id-5ace6e81-5b71-3711-9c23-9d27ffce857a .outer-container { width: 100%; max-width: 1180px; } } @media screen and (min-width: 768px) and (max-width: 1023px) { .bbd-full-width-container.id-5ace6e81-5b71-3711-9c23-9d27ffce857a:not(.bg-color-match-enabled) { background: transparent; } .bbd-full-width-container.id-5ace6e81-5b71-3711-9c23-9d27ffce857a .outer-container { width: 100%; max-width: 100%; } } @media screen and (max-width: 767px) { .bbd-full-width-container.id-5ace6e81-5b71-3711-9c23-9d27ffce857a:not(.bg-color-match-enabled) { background: transparent; } .bbd-full-width-container.id-5ace6e81-5b71-3711-9c23-9d27ffce857a .outer-container { width: 100%; max-width: 100%; } } </style> <section class="bbd-component bbd-full-width-container id-5ace6e81-5b71-3711-9c23-9d27ffce857a" data-desktop-bg-color="transparent"> <div class="outer-container"> <div class="content-container"> <div><div class="genericSpacing parbase section"> <style> @media screen and (min-width: 1024px) { .spacing-20cb4ef5-a7a3-3907-87fa-40d0024cfc0e { padding-top: 60px; background-color: ; }} @media screen and (min-width: 768px) and (max-width: 1023px) { .spacing-20cb4ef5-a7a3-3907-87fa-40d0024cfc0e { padding-top: 40px; background-color: ; }} @media screen and (max-width: 767px) { .spacing-20cb4ef5-a7a3-3907-87fa-40d0024cfc0e { padding-top: 40px; background-color: ; }} </style> <section class="bbd-component generic-spacing spacing-20cb4ef5-a7a3-3907-87fa-40d0024cfc0e"></section> </div> <div class="staticRCTileContainer parbase section"> <div class="sm-12 content-item__header"> How can we help? </div> <div class="layout-flex justify-content-spacebetween row-gap-lg-4 row-gap-md-4 row-gap-sm-6 column-gap-lg-0 column-gap-lg-0 column-gap-lg-0" data-analytics-scroll> <div class="content-item content-item-74208b2b-2018-3bf0-901a-6ed40b50fe22 content-item--tile sm-12 md-4 lg-4"> <a data-analytics-click data-analytics-link-type="supportExit" data-analytics-label="urBeats|Product Compatibility|HT201134" class="content-item__inner" href="https://support.apple.com/en-us/HT201134" target="_blank"> <div class="content-item__visual"> <picture class="beats-picture "> <source media="(min-width: 1024px)" data-srcset="/content/dam/beats-support/global/images/featured-topics/urbeats-product-compatibility.jpg.large.2x.jpg 2x"/> <source media="(min-width: 768px) and (max-width: 1023px)" data-srcset="/content/dam/beats-support/global/images/featured-topics/urbeats-product-compatibility.jpg.medium.2x.jpg 2x"/> <source media="(max-width: 767px)" data-srcset="/content/dam/beats-support/global/images/featured-topics/urbeats-product-compatibility.jpg.small.2x.jpg 2x"/> <img data-resp-exclude class="bbd-media-image " data-lazy="" data-src="/content/dam/beats-support/global/images/featured-topics/urbeats-product-compatibility.jpg.large.2x.jpg" data-srcset="/content/dam/beats-support/global/images/featured-topics/urbeats-product-compatibility.jpg.large.2x.jpg 2x"/> </picture> </div> <div class="content-item__copy"> <h3 class="content-item__title"> <span class="content-item__title__text"> <span class="content-item__title__text__bg"> Product<br />Compatibility </span> </span> </h3> </div> </a> </div> <div class="content-item content-item-c89ed172-6588-3c05-9fe4-9fffc8d2a176 content-item--tile sm-12 md-4 lg-4"> <a data-analytics-click data-analytics-link-type="supportExit" data-analytics-label="urBeats|Remotetalk cable|HT201135" class="content-item__inner" href="https://support.apple.com/en-us/HT201135" target="_blank"> <div class="content-item__visual"> <picture class="beats-picture "> <source media="(min-width: 1024px)" data-srcset="/content/dam/beats-support/global/images/featured-topics/beats-remotetalk-cable.jpg.large.2x.jpg 2x"/> <source media="(min-width: 768px) and (max-width: 1023px)" data-srcset="/content/dam/beats-support/global/images/featured-topics/beats-remotetalk-cable.jpg.medium.2x.jpg 2x"/> <source media="(max-width: 767px)" data-srcset="/content/dam/beats-support/global/images/featured-topics/beats-remotetalk-cable.jpg.small.2x.jpg 2x"/> <img data-resp-exclude class="bbd-media-image " data-lazy="" data-src="/content/dam/beats-support/global/images/featured-topics/beats-remotetalk-cable.jpg.large.2x.jpg" data-srcset="/content/dam/beats-support/global/images/featured-topics/beats-remotetalk-cable.jpg.large.2x.jpg 2x"/> </picture> </div> <div class="content-item__copy"> <h3 class="content-item__title"> <span class="content-item__title__text"> <span class="content-item__title__text__bg"> Remotetalk<br />cable </span> </span> </h3> </div> </a> </div> <div class="content-item content-item-eadf7735-0230-3df5-9dad-3f130f44640c content-item--tile sm-12 md-4 lg-4"> <a data-analytics-click data-analytics-link-type="supportExit" data-analytics-label="urBeats|Troubleshoot sound|HT201138" class="content-item__inner" href="https://support.apple.com/en-us/HT201138" target="_blank"> <div class="content-item__visual"> <picture class="beats-picture "> <source media="(min-width: 1024px)" data-srcset="/content/dam/beats-support/global/images/featured-topics/urbeats-sound-troubleshooting.jpg.large.2x.jpg 2x"/> <source media="(min-width: 768px) and (max-width: 1023px)" data-srcset="/content/dam/beats-support/global/images/featured-topics/urbeats-sound-troubleshooting.jpg.medium.2x.jpg 2x"/> <source media="(max-width: 767px)" data-srcset="/content/dam/beats-support/global/images/featured-topics/urbeats-sound-troubleshooting.jpg.small.2x.jpg 2x"/> <img data-resp-exclude class="bbd-media-image " data-lazy="" data-src="/content/dam/beats-support/global/images/featured-topics/urbeats-sound-troubleshooting.jpg.large.2x.jpg" data-srcset="/content/dam/beats-support/global/images/featured-topics/urbeats-sound-troubleshooting.jpg.large.2x.jpg 2x"/> </picture> </div> <div class="content-item__copy"> <h3 class="content-item__title"> <span class="content-item__title__text"> <span class="content-item__title__text__bg"> Troubleshoot<br />sound </span> </span> </h3> </div> </a> </div> </div> </div> <div class="genericSpacing parbase section"> <style> @media screen and (min-width: 1024px) { .spacing-d1f08364-3013-34b5-a9a9-23f4182d97b3 { padding-top: 60px; background-color: ; }} @media screen and (min-width: 768px) and (max-width: 1023px) { .spacing-d1f08364-3013-34b5-a9a9-23f4182d97b3 { padding-top: 40px; background-color: ; }} @media screen and (max-width: 767px) { .spacing-d1f08364-3013-34b5-a9a9-23f4182d97b3 { padding-top: 40px; background-color: ; }} </style> <section class="bbd-component generic-spacing spacing-d1f08364-3013-34b5-a9a9-23f4182d97b3"></section> </div> </div> </div> </div> </section> </div> <div class="genericSpacing parbase section"> <style> @media screen and (min-width: 1024px) { .spacing-54d6978d-ab59-3ea8-a27b-2d8e4e4c4cb6 { padding-top: 2px; background-color: #DDD; }} @media screen and (min-width: 768px) and (max-width: 1023px) { .spacing-54d6978d-ab59-3ea8-a27b-2d8e4e4c4cb6 { padding-top: 2px; background-color: #DDD; }} @media screen and (max-width: 767px) { .spacing-54d6978d-ab59-3ea8-a27b-2d8e4e4c4cb6 { padding-top: 2px; background-color: #DDD; }} </style> <section class="bbd-component generic-spacing spacing-54d6978d-ab59-3ea8-a27b-2d8e4e4c4cb6"></section> </div> <div class="experiencefragment section"> <!-- SDI include (path: /content/beatssupportsite/us/en_US/experience-fragments/evergreen/variation-3---evergreen---earbuds/_jcr_content.content.nocache.html, resourceType: cq/experience-fragments/components/xfpage) --> <div class="fullWidthBgContainerV2 parsys"> <style type="text/css"> .bbd-full-width-container.bg-color-match-enabled.id-a7fddf65-c5bc-369e-a259-77109e351039 { background: transparent; } @media screen and (min-width: 1024px) { .bbd-full-width-container.id-a7fddf65-c5bc-369e-a259-77109e351039:not(.bg-color-match-enabled) { background: transparent; } .bbd-full-width-container.id-a7fddf65-c5bc-369e-a259-77109e351039 .outer-container { width: 84%; max-width: 1180px; } } @media screen and (min-width: 768px) and (max-width: 1023px) { .bbd-full-width-container.id-a7fddf65-c5bc-369e-a259-77109e351039:not(.bg-color-match-enabled) { background: transparent; } .bbd-full-width-container.id-a7fddf65-c5bc-369e-a259-77109e351039 .outer-container { width: 100%; max-width: 100%; } } @media screen and (max-width: 767px) { .bbd-full-width-container.id-a7fddf65-c5bc-369e-a259-77109e351039:not(.bg-color-match-enabled) { background: transparent; } .bbd-full-width-container.id-a7fddf65-c5bc-369e-a259-77109e351039 .outer-container { width: 100%; max-width: 100%; } } </style> <section class="bbd-component bbd-full-width-container id-a7fddf65-c5bc-369e-a259-77109e351039" data-desktop-bg-color="transparent"> <div class="outer-container"> <div class="content-container"> <div><div class="genericSpacing parbase section"> <style> @media screen and (min-width: 1024px) { .spacing-79df7cb2-cd5d-3049-a572-9c90bb4746b2 { padding-top: 40px; background-color: ; }} @media screen and (min-width: 768px) and (max-width: 1023px) { .spacing-79df7cb2-cd5d-3049-a572-9c90bb4746b2 { padding-top: 30px; background-color: ; }} @media screen and (max-width: 767px) { .spacing-79df7cb2-cd5d-3049-a572-9c90bb4746b2 { padding-top: 30px; background-color: ; }} </style> <section class="bbd-component generic-spacing spacing-79df7cb2-cd5d-3049-a572-9c90bb4746b2"></section> </div> <div class="staticRCTileContainer parbase section"> <div class="layout-flex justify-content-spacebetween row-gap-lg-4 row-gap-md-4 row-gap-sm-6 column-gap-lg-0 column-gap-lg-0 column-gap-lg-0" data-analytics-scroll> <div class="content-item content-item-5753765c-c9b2-3408-8b05-67712d8b2c3e content-item--snippet content-item--center sm-12 md-4 lg-4 "> <div class="content-item__inner"> <div class="content-item__visual"> <picture class="beats-picture "> <source media="(min-width: 1024px)" data-srcset="/content/dam/beats-support/global/images/featured-resources/clean-and-store-your-beats.png.large.2x.png 2x"/> <source media="(min-width: 768px) and (max-width: 1023px)" data-srcset="/content/dam/beats-support/global/images/featured-resources/clean-and-store-your-beats.png.large.2x.png 2x"/> <source media="(max-width: 767px)" data-srcset="/content/dam/beats-support/global/images/featured-resources/clean-and-store-your-beats.png.large.2x.png 2x"/> <img data-resp-exclude class="bbd-media-image " data-lazy="" aria-hidden="true" data-src="/content/dam/beats-support/global/images/featured-resources/clean-and-store-your-beats.png.large.2x.png" data-srcset="/content/dam/beats-support/global/images/featured-resources/clean-and-store-your-beats.png.large.2x.png 2x" role="presentation"/> </picture> </div> <div class="content-item__copy"> <h2 class="content-item__title"> <span>Clean and care</span> </h2> <div class="show-desktop content-item__description"><p>Learn how to clean, store, and care for your Beats earbuds.</p></div> <div class="show-tablet content-item__description"><p>Learn how to clean, store, and care for your Beats earbuds.</p></div> <div class="show-mobile content-item__description"><p>Learn how to clean, store, and care for your Beats earbuds.</p></div> <a data-analytics-click data-analytics-link-type="supportExit" data-analytics-label="Learn how to clean your Beats|HT201123" class="content-item__link TODO--dark" href="https://support.apple.com/en-us/HT201123" target="_blank"> Learn how to clean your beats </a> </div> </div> </div> <div class="content-item content-item-ea37a2dd-3783-338f-93ae-faea479c0537 content-item--snippet content-item--center sm-12 md-4 lg-4 "> <div class="content-item__inner"> <div class="content-item__visual"> <picture class="beats-picture "> <source media="(min-width: 1024px)" data-srcset="/content/dam/beats-support/global/images/featured-resources/beats-serial-number.png.large.2x.png 2x"/> <source media="(min-width: 768px) and (max-width: 1023px)" data-srcset="/content/dam/beats-support/global/images/featured-resources/beats-serial-number.png.large.2x.png 2x"/> <source media="(max-width: 767px)" data-srcset="/content/dam/beats-support/global/images/featured-resources/beats-serial-number.png.large.2x.png 2x"/> <img data-resp-exclude class="bbd-media-image " data-lazy="" aria-hidden="true" data-src="/content/dam/beats-support/global/images/featured-resources/beats-serial-number.png.large.2x.png" data-srcset="/content/dam/beats-support/global/images/featured-resources/beats-serial-number.png.large.2x.png 2x" role="presentation"/> </picture> </div> <div class="content-item__copy"> <h2 class="content-item__title"> <span>Find your serial number</span> </h2> <div class="show-desktop content-item__description"><p>Learn where to look for the serial number on your Beats.</p></div> <div class="show-tablet content-item__description"><p>Learn where to look for the serial number on your Beats.</p></div> <div class="show-mobile content-item__description"><p>Learn where to look for the serial number on your Beats.</p></div> <a data-analytics-click data-analytics-link-type="supportExit" data-analytics-label="Find serial number|HT204196" class="content-item__link TODO--dark" href="https://support.apple.com/en-us/102754" target="_blank"> Find serial number </a> </div> </div> </div> <div class="content-item content-item-e77f1f3a-a516-3bcb-a160-db5832543e75 content-item--snippet content-item--center sm-12 md-4 lg-4 "> <div class="content-item__inner"> <div class="content-item__visual"> <picture class="beats-picture "> <source media="(min-width: 1024px)" data-srcset="/content/dam/beats-support/global/images/featured-resources/beats-product-repair-and-service.png.large.2x.png 2x"/> <source media="(min-width: 768px) and (max-width: 1023px)" data-srcset="/content/dam/beats-support/global/images/featured-resources/beats-product-repair-and-service.png.large.2x.png 2x"/> <source media="(max-width: 767px)" data-srcset="/content/dam/beats-support/global/images/featured-resources/beats-product-repair-and-service.png.large.2x.png 2x"/> <img data-resp-exclude class="bbd-media-image " data-lazy="" aria-hidden="true" data-src="/content/dam/beats-support/global/images/featured-resources/beats-product-repair-and-service.png.large.2x.png" data-srcset="/content/dam/beats-support/global/images/featured-resources/beats-product-repair-and-service.png.large.2x.png 2x" role="presentation"/> </picture> </div> <div class="content-item__copy"> <h2 class="content-item__title"> <span>Service and warranty</span> </h2> <div class="show-desktop content-item__description"><p>Learn more about what鈥檚 covered under your warranty, service options, and repair pricing.</p></div> <div class="show-tablet content-item__description"><p>Learn more about what鈥檚 covered under your warranty, service options, and repair pricing.</p></div> <div class="show-mobile content-item__description"><p>Learn more about what鈥檚 covered under your warranty, service options, and repair pricing.</p></div> <a data-analytics-click data-analytics-link-type="supportExit" data-analytics-label="View Service and Warranty|SFAQ" class="content-item__link TODO--dark" href="https://support.apple.com/beats/repair" target="_blank"> View Service and warranty </a> </div> </div> </div> </div> </div> <div class="genericSpacing parbase section"> <style> @media screen and (min-width: 1024px) { .spacing-7fb91a37-6d44-378b-96e8-a383ba862e9b { padding-top: 40px; background-color: ; }} @media screen and (min-width: 768px) and (max-width: 1023px) { .spacing-7fb91a37-6d44-378b-96e8-a383ba862e9b { padding-top: 30px; background-color: ; }} @media screen and (max-width: 767px) { .spacing-7fb91a37-6d44-378b-96e8-a383ba862e9b { padding-top: 30px; background-color: ; }} </style> <section class="bbd-component generic-spacing spacing-7fb91a37-6d44-378b-96e8-a383ba862e9b"></section> </div> </div> </div> </div> </section> </div> </div> <div class="experiencefragment section"> <!-- SDI include (path: /content/beatssupportsite/us/en_US/experience-fragments/get-support/master/_jcr_content.content.nocache.html, resourceType: cq/experience-fragments/components/xfpage) --> <div class="fullWidthBgContainerV2 parsys"> <style type="text/css"> .bbd-full-width-container.bg-color-match-enabled.id-dad0691c-286a-33dd-bb17-1f69ba29f337 { background: #161616; } @media screen and (min-width: 1024px) { .bbd-full-width-container.id-dad0691c-286a-33dd-bb17-1f69ba29f337:not(.bg-color-match-enabled) { background: #161616; } .bbd-full-width-container.id-dad0691c-286a-33dd-bb17-1f69ba29f337 .outer-container { width: 85%; max-width: 1024px; } } @media screen and (min-width: 768px) and (max-width: 1023px) { .bbd-full-width-container.id-dad0691c-286a-33dd-bb17-1f69ba29f337:not(.bg-color-match-enabled) { background: #161616; } .bbd-full-width-container.id-dad0691c-286a-33dd-bb17-1f69ba29f337 .outer-container { width: 85%; max-width: 100%; } } @media screen and (max-width: 767px) { .bbd-full-width-container.id-dad0691c-286a-33dd-bb17-1f69ba29f337:not(.bg-color-match-enabled) { background: #161616; } .bbd-full-width-container.id-dad0691c-286a-33dd-bb17-1f69ba29f337 .outer-container { width: 84%; max-width: 100%; } } </style> <section class="bbd-component bbd-full-width-container id-dad0691c-286a-33dd-bb17-1f69ba29f337" data-desktop-bg-color="#161616"> <div class="outer-container"> <div class="content-container"> <div><div class="genericSpacing parbase section"> <style> @media screen and (min-width: 1024px) { .spacing-f1c82a02-1395-33ab-bcf6-b9fb65aee6fd { padding-top: 75px; background-color: ; }} @media screen and (min-width: 768px) and (max-width: 1023px) { .spacing-f1c82a02-1395-33ab-bcf6-b9fb65aee6fd { padding-top: 50px; background-color: ; }} @media screen and (max-width: 767px) { .spacing-f1c82a02-1395-33ab-bcf6-b9fb65aee6fd { padding-top: 75px; background-color: ; }} </style> <section class="bbd-component generic-spacing spacing-f1c82a02-1395-33ab-bcf6-b9fb65aee6fd"></section> </div> <div class="beatsRTE parbase section"><!-- This components accepts free text from authors and renders --> <section class="bbd-component bbd-rte-container" data-analytics-scroll> <div class="rte-container-82012488-8cf6-3043-ada5-e52908fcfd00 beatsRTE-desktoptext component-section-spacing beatsRTE"> <div style="display: grid; grid-template-columns: 1fr max-content; column-gap: 13px; align-items: center; color: #fff; max-width: 800px; margin: 0 auto;"> <div class="font-updated" style="padding: 0 !important; margin: 0; font-weight: 700 !important;"> <h2 class="pdp-med-header rte-plg-el" style="font-size: 2.3125rem; color: #fff; font-weight: inherit; display: block; margin: 0;">Get support for your Beats</h2> </div> <div class="beatsCTA section"> <a data-analytics-click="true" data-analytics-label="Contact us|PFC6007" data-analytics-link-type="supportExit" href="https://getsupport.apple.com/?caller=bbd&amp;PFC=PFC6007" class="beats-btn btn-light" target="_new" style="display: block;"><span class="beats-btn-inner" style="min-width: 175px; padding-top: 5px !important; padding-bottom: 5px !important; line-height: 44px !important; color: #fff;" aria-label="Contact us to get support for your Beats">Contact&nbsp;Us&nbsp;<i class="fa fa-apple" style="padding: 0; font-size: inherit;"></i></span> </a> </div> </div> </div> <div class="rte-container-82012488-8cf6-3043-ada5-e52908fcfd00 beatsRTE-tablettext component-section-spacing beatsRTE"> <div style="display: grid; grid-template-columns: 1fr max-content; column-gap: 13px; align-items: center; color: #fff; max-width: 800px; margin: 0 auto;"> <h2 class="font-updated" style="padding: 0 !important; margin: 0; font-weight: 700 !important; color: inherit;">Get support for your Beats</h2> <div class="beatsCTA section"> <a data-analytics-click="true" data-analytics-label="Contact us|PFC6007" data-analytics-link-type="supportExit" href="https://getsupport.apple.com/?caller=bbd&amp;PFC=PFC6007" class="beats-btn btn-light" target="_new" style="display: block;"><span class="beats-btn-inner" style="color: #fff; min-width: 175px; padding-top: 5px !important; padding-bottom: 5px !important; line-height: 35px !important;" aria-label="Contact us to get support for your Beats">Contact&nbsp;Us&nbsp;<i class="fa fa-apple" style="padding: 0; font-size: inherit;"></i></span> </a> </div> </div> </div> <div class="rte-container-82012488-8cf6-3043-ada5-e52908fcfd00 beatsRTE-mobiletext component-section-spacing beatsRTE"> <div style="display: grid; grid-template-columns: 1fr; row-gap: 13px; align-items: center; justify-items: center; color: #fff; max-width: 800px; margin: 0 auto;"> <div class="font-updated" style="padding: 0 !important; margin: 0; font-weight: 700 !important; text-align: center; margin-bottom: 20px;"> <h2 class="pdp-sml-header rte-plg-el" style="color: #fff; font-size: 2rem; font-weight: inherit;">Get support for your Beats</h2> </div> <div class="beatsCTA section" style="padding: 0;"> <a data-analytics-click="true" data-analytics-label="Contact us|PFC6007" data-analytics-link-type="supportExit" href="https://getsupport.apple.com/?caller=bbd&amp;PFC=PFC6007" class="beats-btn btn-light" target="_new"><span class="beats-btn-inner" style="padding-top: 5px !important; padding-bottom: 5px !important; line-height: 35px !important; ;color: #fff;" aria-label="Contact us to get support for your Beats">Contact&nbsp;Us&nbsp;<i class="fa fa-apple" style="padding: 0; font-size: inherit;"></i> </span></a> </div> </div> </div> </section> </div> <div class="genericSpacing parbase section"> <style> @media screen and (min-width: 1024px) { .spacing-4d52fda4-1bfc-38dc-a9f3-80d61db9062d { padding-top: 75px; background-color: ; }} @media screen and (min-width: 768px) and (max-width: 1023px) { .spacing-4d52fda4-1bfc-38dc-a9f3-80d61db9062d { padding-top: 50px; background-color: ; }} @media screen and (max-width: 767px) { .spacing-4d52fda4-1bfc-38dc-a9f3-80d61db9062d { padding-top: 75px; background-color: ; }} </style> <section class="bbd-component generic-spacing spacing-4d52fda4-1bfc-38dc-a9f3-80d61db9062d"></section> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> <footer class="footer" role="contentinfo"> <div class="footer-content" data-analytics-scroll="" data-analytics-module="footer" data-analytics-region="global-footer"> <nav class='breadcrumbs' aria-label='breadcrumbs' role='navigation' data-analytics-module="breadcrumb" data-analytics-region="footer"> <ol class='breadcrumbs-list'> <li class='breadcrumbs-item first-item'><a class="home breadcrumbs-home body-small" aria-label="Beats Home" data-analytics-click="" data-analytics-link-type="siteClick" data-analytics-label="home" href="/"> <img data-lazy="" data-src="/content/dam/beats/global/logos/beats-logo-161616.png" alt="Beats Home" aria-hidden="true" src="/content/dam/beats/global/logos/beats-logo-161616.png"/> </a><i class="fa fa-chevron-right notranslate" aria-hidden="true"></i></li> <li class='breadcrumbs-item'><a class="body-small" data-analytics-click="" data-analytics-label="support" data-analytics-link-type="siteClick" href="/support">Support</a> <i class="fa fa-chevron-right notranslate" aria-hidden="true"></i></li> <li class='breadcrumbs-item'><span class="body-small">urBeats</span></li> </ol> </nav> <!-- This is a column control component which can be used for dividing a div into no.of columns --> <div class="layout-grid-sm-1 layout-grid-lg-4"> <div class=" "> <div class="linksList parbase section"> <div data-analytics-module="footer" data-analytics-region="footer-products"> <h2 id="footer-Products" class="hide-sm hide-md">Products</h2> <button class="accordion__toggle hide-lg-up" type="button" data-analytics-click="" data-analytics-link-type="siteClick" data-analytics-label="collapse"> <h2 id="footer-Products-mobile">Products</h2> <i class="fa-sharp fa-solid fa-chevron-down"></i> </button> <nav role="navigation" aria-labelledby="footer-Products" class="bbd-component accordion__content"> <ul role="presentation"> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|View All" href="/products" class="footer-link">View All</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Compare Products" href="/products/compare" class="footer-link">Compare Products</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Special Offers" href="/promotions" class="footer-link">Special Offers</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Collaborations" href="/collaborations" class="footer-link">Collaborations</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Beats iPhone Cases" href="/accessories/phone-cases/beats-iphone-16-magsafe-case" class="footer-link">Beats iPhone Cases</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Beats Pill" href="/speakers/beats-pill" class="footer-link">Beats Pill</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Beats Solo 4" href="/headphones/solo4-wireless" class="footer-link">Beats Solo 4</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Beats Solo Buds" href="/earbuds/solo-buds" class="footer-link">Beats Solo Buds</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Beats Studio Pro" href="/headphones/studio-pro-wireless" class="footer-link">Beats Studio Pro</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Beats Studio Buds +" href="/earbuds/studio-buds-plus-wireless-noise-cancelling" class="footer-link">Beats Studio Buds聽+</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Beats Fit Pro" href="/earbuds/beats-fit-pro" class="footer-link">Beats Fit Pro</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Beats Flex" href="/earbuds/beats-flex" class="footer-link">Beats Flex</a></li> </ul> </nav> </div> </div> </div> <div class=" "> <div class="linksList parbase section"> <div data-analytics-module="footer" data-analytics-region="footer-support"> <h2 id="footer-Support" class="hide-sm hide-md">Support</h2> <button class="accordion__toggle hide-lg-up" type="button" data-analytics-click="" data-analytics-link-type="siteClick" data-analytics-label="collapse"> <h2 id="footer-Support-mobile">Support</h2> <i class="fa-sharp fa-solid fa-chevron-down"></i> </button> <nav role="navigation" aria-labelledby="footer-Support" class="bbd-component accordion__content"> <ul role="presentation"> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Downloads" href="/mobile-apps" class="footer-link">Downloads</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Support Home" href="/support" class="footer-link">Product Help</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportExit" data-analytics-label="Footer|Service and Warranty|SFAQ" href="https://support.apple.com/beats/repair" class="footer-link">Service &amp; Warranty</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Register" href="/register" class="footer-link">Register Your Beats</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportExit" data-analytics-label="Footer|Update" href="https://support.apple.com/en-us/102368" class="footer-link">Update Your Beats</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Retailers" href="/company/authorized-retailers" class="footer-link">Authorized Retailers</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportExit" data-analytics-label="Footer|Contact Support|PFC6007" href="https://getsupport.apple.com/GetproductgroupList.action?caller=bbd&PFC=PFC6007" class="footer-link">Contact Support</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|International Numbers" href="/support/international-numbers" class="footer-link">International Numbers</a></li> </ul> </nav> </div> </div> </div> <div class=" "> <div class="linksList parbase section"> <div data-analytics-module="footer" data-analytics-region="footer-company"> <h2 id="footer-Company" class="hide-sm hide-md">Company</h2> <button class="accordion__toggle hide-lg-up" type="button" data-analytics-click="" data-analytics-link-type="siteClick" data-analytics-label="collapse"> <h2 id="footer-Company-mobile">Company</h2> <i class="fa-sharp fa-solid fa-chevron-down"></i> </button> <nav role="navigation" aria-labelledby="footer-Company" class="bbd-component accordion__content"> <ul role="presentation"> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|About" href="/company/aboutus" class="footer-link">About</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Press" href="/company/press" class="footer-link">Press</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Beats Academy" href="/company/beats-academy" class="footer-link">Beats Academy</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="appleExit" data-analytics-label="Footer|Careers" href="https://jobs.apple.com/en-us/search?sort=relevance&search=beats" class="footer-link">Careers</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Sitemap" href="/sitemap" class="footer-link">Sitemap</a></li> </ul> </nav> </div> </div> <div class="linksList parbase section"> <div data-analytics-module="footer" data-analytics-region="footer-legal"> <h2 id="footer-Legal" class="hide-sm hide-md">Legal</h2> <button class="accordion__toggle hide-lg-up" type="button" data-analytics-click="" data-analytics-link-type="siteClick" data-analytics-label="collapse"> <h2 id="footer-Legal-mobile">Legal</h2> <i class="fa-sharp fa-solid fa-chevron-down"></i> </button> <nav role="navigation" aria-labelledby="footer-Legal" class="bbd-component accordion__content"> <ul role="presentation"> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Terms of Use" href="/company/legal" class="footer-link">Terms of Use</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Privacy" href="/company/legal" class="footer-link">Privacy</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Trademark" href="/company/trademark" class="footer-link">Trademark</a></li> <li role="presentation"> <a data-analytics-click data-analytics-link-type="supportClick" data-analytics-label="Footer|Promotion Terms" href="/company/promotion-terms" class="footer-link">Promotion Terms</a></li> </ul> </nav> </div> </div> </div> <div class="footer__last-section"> <div class="footer__location"> <h2 class="footerDirectoryTitle">Location</h2> <ul role="presentation" class="bbd-component" data-analytics-module="footer" data-analytics-region="footer-social-media-country-selector"> <!-- Added analytics attr --> <li> <a data-analytics-click="" data-analytics-link-type="supportClick" data-analytics-label="Footer|Country Region Selector" href="/country-region-selector.modal.support" id="countrySelector" class="location-selector modal__trigger" data-link="true" role="button" data-countryselectionurl="/country-region-selector.modal.support"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <g clip-path="url(#clip0_506_933)"> <path d="M12 22.5C12.7828 22.5 13.8937 21.825 14.9016 19.8141C15.3656 18.8859 15.7547 17.7656 16.0312 16.5H7.96875C8.24531 17.7656 8.63438 18.8859 9.09844 19.8141C10.1063 21.825 11.2172 22.5 12 22.5ZM7.70156 15H16.2984C16.4297 14.0531 16.5 13.0453 16.5 12C16.5 10.9547 16.4297 9.94687 16.2984 9H7.70156C7.57031 9.94687 7.5 10.9547 7.5 12C7.5 13.0453 7.57031 14.0531 7.70156 15ZM7.96875 7.5H16.0312C15.7547 6.23438 15.3656 5.11406 14.9016 4.18594C13.8937 2.175 12.7828 1.5 12 1.5C11.2172 1.5 10.1063 2.175 9.09844 4.18594C8.63438 5.11406 8.24531 6.23438 7.96875 7.5ZM17.8125 9C17.9344 9.96094 18 10.9641 18 12C18 13.0359 17.9344 14.0391 17.8125 15H22.0687C22.35 14.0484 22.5047 13.0406 22.5047 12C22.5047 10.9594 22.3547 9.95156 22.0687 9H17.8125ZM21.4922 7.5C20.2781 4.94531 18.0656 2.95781 15.3563 2.04844C16.3406 3.375 17.1187 5.27344 17.5687 7.5H21.4969H21.4922ZM6.44062 7.5C6.89062 5.26875 7.66875 3.375 8.65313 2.04844C5.93906 2.95781 3.72187 4.94531 2.5125 7.5H6.43594H6.44062ZM1.94063 9C1.65938 9.95156 1.50469 10.9594 1.50469 12C1.50469 13.0406 1.65469 14.0484 1.94063 15H6.1875C6.06563 14.0391 6 13.0359 6 12C6 10.9641 6.06563 9.96094 6.1875 9H1.93594H1.94063ZM15.3516 21.9516C18.0609 21.0375 20.2734 19.0547 21.4875 16.5H17.5641C17.1141 18.7313 16.3359 20.625 15.3516 21.9516ZM8.64844 21.9516C7.66406 20.625 6.89062 18.7266 6.43594 16.5H2.5125C3.72656 19.0547 5.93906 21.0422 8.64844 21.9516ZM12 24C8.8174 24 5.76516 22.7357 3.51472 20.4853C1.26428 18.2348 0 15.1826 0 12C0 8.8174 1.26428 5.76516 3.51472 3.51472C5.76516 1.26428 8.8174 0 12 0C15.1826 0 18.2348 1.26428 20.4853 3.51472C22.7357 5.76516 24 8.8174 24 12C24 15.1826 22.7357 18.2348 20.4853 20.4853C18.2348 22.7357 15.1826 24 12 24Z" fill="#161616"/> </g> <defs> <clipPath id="clip0_506_933"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <span class="footer__country__selected">United States</span> <span class="separator" aria-hidden="true">|</span> Change <span class="a11y">your country or region</span> </a> </li> </ul> </div> <div class="footer__social"> <h2 id="footerBeatsArmy" class="hide-sm hide-md">Follow Us</h2> <nav class="bbd-component" role="navigation" aria-labelledby="footerBeatsArmy" data-analytics-module="footer" data-analytics-region="footer-social-media-country-selector"> <ul role="presentation" class="social social--spaced-row" id="footer-social-army"> <li> <a data-analytics-click data-analytics-link-type="socialFollow" data-analytics-label="Footer|Twitter" href="https://www.twitter.com/beatsbydre" target="_blank"> <i class="fa-brands fa-x-twitter"></i> <span class="a11y">Twitter (Opens in a new window)</span> </a> </li> <li> <a data-analytics-click data-analytics-link-type="socialFollow" data-analytics-label="Footer|Facebook" href="https://www.facebook.com/beatsbydre" target="_blank"> <i class="fa fa-facebook"></i> <span class="a11y">Facebook (Opens in a new window)</span> </a> </li> <li> <a data-analytics-click data-analytics-link-type="socialFollow" data-analytics-label="Footer|Youtube" href="https://www.youtube.com/beatsbydre" target="_blank"> <i class="fa fa-youtube"></i> <span class="a11y">YouTube (Opens in a new window)</span> </a> </li> <li> <a data-analytics-click data-analytics-link-type="socialFollow" data-analytics-label="Footer|Instagram" href="https://www.instagram.com/beatsbydre" target="_blank"> <i class="fa fa-instagram"></i> <span class="a11y">Instagram (Opens in a new window)</span> </a> </li> </ul> </nav> </div> </div> </div> <div class="copyright"> <p> Copyright 漏 2024 Apple Inc. - All rights reserved. </p> </div> </footer> <span class="a11y" id="status" aria-live="polite"></span> <div id="beatsArmyConfirmation-container"></div> <div id="countrySelection-container"> </div> <script> var isExploreEnabled = 'false'; var nameValuePairs = '{}'; var articlePage = 'false'; var isShieldOn = 'true'; var locale = 'en_US'; var explore_exploreTagUrl = '\/stories\/REPLACEME'; var isRcTileRenderable = 'false'; var isAuthorMode = 'false'; var pageType = 'page\u002Dsupport\u002Dcontent'; var homepageUrl = '\/'; var countryCode = 'us'; var beatsSearchJsonPath = '\/search.beatssearch.json?q=REPLACEME\x26limit=\u002D1'; var featuredSearch = '\/search.featured.json%20'; var stripHtmlExtension = 'true'; var beatsSearchSuggestionJsonPath = '\/search.beatssuggestions.json?q=REPLACEME\x26locale=en_US'; var searchConfig = '\/search.config.json%20'; var pageTrackData = '{\x22content\x22:{\x22pageName\x22:\x22beatsbydre|en|support|earbuds|urbeats\x22,\x22siteSection\x22:\x22\x22,\x22siteSectionSub1\x22:\x22\x22,\x22siteSectionSub2\x22:\x22\x22,\x22siteSectionSub3\x22:\x22\x22,\x22siteName\x22:\x22Beatsbydre\u002DUS\x22,\x22pageType\x22:\x22\x22,\x22contentType\x22:\x22product support\x22,\x22language\x22:\x22en\x22,\x22country\x22:\x22US\x22,\x22contentCategories\x22:\x22\x22}}'; var articlePublishDate = ''; var partNumbersList = ''; var localeCountryKey = locale; if(locale == 'en'){ if(countryCode != 'ww-global'){ localeCountryKey = localeCountryKey+'_'+countryCode.toUpperCase(); } else { localeCountryKey = localeCountryKey+'_US'; } } nameValuePairs = JSON.parse(nameValuePairs); pageTrackData = JSON.parse(pageTrackData); </script> <script src="/etc.clientlibs/beats/clientlibs/site/libExternal.min.js"></script> <script src="/etc.clientlibs/beats/clientlibs/site/base.min.js"></script> <script src="/etc.clientlibs/beats/clientlibs/site/pdpPage.min.js"></script> <script src="/etc.clientlibs/beats/clientlibs/site/featurePage.min.js"></script> <!--<script type="text/javascript">_satellite.pageBottom();</script>--> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10